Everything we know. For You

Norse ConsultingAmanda AllenScott BeckerMax ColanerJohna JohnsChristine KohrsAnn StewardTerri Stickels

Objectives Evaluation of the Taleo system

Ease of job search and application process

Response time from the recruiter Interaction with the recruiter (if any)

Evaluation Process Data collected

• Applicant• Date Applied• Requisition number• Position title• Location

• Start time• End time• Number of clicks• Feelings• Communication

Application Process• Applied for 1-2 jobs per week beginning October

3rd through November 6th

• Minimum of 12 per person• Total of 89 jobs

• Locations• Drake• University Hospital• West Chester• UC Health Business Center

Initial visit to website “My Account Options”

Font size and color are not easily discernible

Does not lead to profile creation

“Access My Profile” Font size and location

7.5 font! Scroll down screen in the

right side margin

“Job Search” Tab location

Out of way, scroll down to find it

Tab wording Overlooked tab because

of excessive words

Uploading resume Expect ease and convenience Auto-transfer function

Incorrectly transfers information Work Experience/School

information Refused information

Would not accept prospective date of graduation

Accommodate range of resume formats – or specify otherwise

Getting to the search page Search pages options:

There are two options that take us through 2 or 3 pages.

Effectiveness: Both routes are long and not direct.

Search options There are many

options that we can choose from to search for jobs, but the advanced options do not work properly.

The search box is not user friendly and hard to navigate.

Positives We like that all priority jobs are listed first.

Taleo is used with some of your competitors so this is not new to applicants in the medical field.

Job titles Job titles are inconsistent within the

same locations and throughout different locations.

Job titles need to be user friendly, it is hard to tell what a job is by the title.

Unclear communication expectations

We expected to receive an additional email, and be notified when we were no longer under consideration, instead it was required for applicants to log in the UC Health website to find this information out.

Although we asked to received a rejection letter when we were no longer under consideration, we did not receive that email.

Screen shot

Unclear status titles/labels We were uncertain in what each Submission

status meant, and the differences in them.

For example, “Application received,” and “Reviewing Resume.” Even though these status can be clicked on, the only description is under “no longer under consideration.”

Length of time As of November 14th, jobs applied for as

far back as October 3rd are still in the “reviewing resume” phase.

We feel as if six weeks to not have an answer either way is lengthy, especially for these more “entry level” positions.

External comparisons The hospitals we compared:

The Christ Hospital Good Samaritan Hospital Mercy St. Elizabeth Tri Health

Internal comparisons by location Application Received

Reviewing Resume

No Longer Under Consideration

Total

University Hospital

33 8 6 47

UC Business Center

4 4 14 22

West Chester 1 0 8 9

Drake 4 0 7 11

Total 42 12 35 89

University Hospital

70.21% 17.02% 12.77% 100%

UC Business Center

18.18% 18.18% 63.64% 100%

West Chester 11.11% 0 88.89% 100%

Drake 36.36% 0 63.64% 100%

Internal comparison Submission status: application received,

reviewing resume, no longer under consideration

Inactive (no longer accepting job submissions): 28 positions for submission statues with application received and reviewing resume

University Hospital: Application Received 70.21%, Reviewing Resume 17.02%, No longer under consideration 12.77%

Internal comparison cont… UC Business Center: Application Received

18.18%, Reviewing Resume 18.18%, No longer under consideration 63.64%

West Chester: Application Received 11.11%, Reviewing Resume 0, No longer under consideration 88.89%

Drake: Application Received 36.36%, Reviewing Resume 0, No longer under consideration 63.64%

External comparison St Elizabeth (2), Christ Hospital, Tri Health, Mercy (2),

Good Sam

Positives from other sites: Gave jobs in alphabetical order, overall layout (req number, job type, department name, and location), user friendly, communication (received email after applying for position and once positions have been filled), uploading resume, gave better job descriptions and requirements for positions.

Negatives: asking for additional information such as social

security number, test was required to apply for a position

Terri