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Everyday Swim - IslingtonSwimming lessons survey
Sport Industry Research Centre
http://www.shu.ac.uk/research/sirc/
SummaryOverall, 345 responses were obtained from the four sites with Highbury Pool (137) recording the highest number of responses.
The following graphs present the results of the survey based on the responses from the 345 people sampled.
Pool Frequency Valid PercentIronmonger Row Baths 41 11.9Cally 56 16.2Highbury 137 39.7Archway 111 32.2Total 345 100.0
Responses by pool
IRB Cally Highbury Archway.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
11.9
16.2
39.7
32.2
%
n = 345n = 345
Number of children currently having lessons
3.8
76.8
19.4
.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
1 child 2 children 3 children
%
Current satisfaction with the following areas:
- Teacher continuity - Holiday programmes
- Lesson progression - Quality of staff
- Availability of desired day and time - Ability assessments
- Awareness of exit routes - Price
- Scheduling of term dates - Changing facilities
- Priority booking procedures - Accessibility of facility
- Refund policy - Overall value
Teacher continuity
1.8
5.1
37.6
41.8
13.7
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
Very Poor Poor Average Good Very Good
Lesson progression
26.7
45.3
19.8
0.0
8.2
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
Very Poor Poor Average Good Very Good
Availability of desired day and time
29.0
46.1
14.1
3.0
7.8
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
Very Poor Poor Average Good Very Good
Awareness of exit routes
11.2
25.8
21.7
32.5
8.8
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
Very Poor Poor Average Good Very Good
Scheduling of term dates
1.3
27.7
49.7
13.8
7.5
.0
10.0
20.0
30.0
40.0
50.0
60.0
Very Poor Poor Average Good Very Good
Priority booking procedures
4.1
9.2
26.0
45.4
15.2
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
Very Poor Poor Average Good Very Good
Refund policy
5.4
45.4
12.9
2.9
33.3
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
Very Poor Poor Average Good Very Good
Holiday programmes
1.3
10.7
29.3
47.1
11.6
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
Very Poor Poor Average Good Very Good
Quality of staff
.62.7
49.3
18.5
29.0
.0
10.0
20.0
30.0
40.0
50.0
60.0
Very Poor Poor Average Good Very Good
Ability assessments
1.7
6.5
33.0
16.2
42.6
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
Very Poor Poor Average Good Very Good
Price
.9
4.7
34.9
12.7
46.7
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
Very Poor Poor Average Good Very Good
Changing facilities
6.8
15.7
40.9
31.5
5.0
.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
Very Poor Poor Average Good Very Good
Accessibility of facility
0.03.1
26.1
53.4
17.5
0.0
10.0
20.0
30.0
40.0
50.0
60.0
Very Poor Poor Average Good Very Good
Overall value
0.02.7
23.6
58.8
14.8
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
Very Poor Poor Average Good Very Good
Comparisons by pool
Pool Frequency Valid PercentIronmonger Row Baths 41 11.9Cally 56 16.2Highbury 137 39.7Archway 111 32.2Total 345 100.0
The following section looks at the data by pool. It is worth noting the differences in sample size from each pool as outlined in the table below.
The data is presented using 'net positive' scores which are calculated:
(Very Good + Good) – (Poor + Very Poor) = Net Positive
Satisfaction comparison 1
85.0
71.8
83.7
70.9
91.2
61.9
41.7 39.6
65.0
76.0
37.5 36.6
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
Teacher continuity Lesson Progression Availability of desired day andtime of lessons
IRB Cally Highbury Archway
Satisfaction comparison 2
28.6
45.0
21.5
63.1
52.1
41.045.9
60.0
-4.4
57.1
47.3
-3.2
-10.0
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
Awarenes of exit routes (e.g.swim club)
Scheduling of term dates Prioirity booking procedures
IRB Cally Highbury Archway
Satisfaction comparison 3
34.5
61.558.8
51.6
32.4
59.0
46.4
57.1
83.9
46.6
56.4
65.2
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
Refund policy Holiday programmes Quality of staff
IRB Cally Highbury Archway
Satisfaction comparison 4
51.4
42.1
52.1
10.7
61.7
30.4
50.9
-10.3
48.2
27.2
65.7
7.5
-20.0
-10.0
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
Ability assesments Price Changing facilities
IRB Cally Highbury Archway
Satisfaction comparison 5
55.6
62.5
84.1
60.0
67.966.0
78.3
58.3
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
Accessibility of facility Overall value
IRB Cally Highbury Archway
Motivations for paying for swimming lessons
80.6
67.5
57.1
18.614.8
7.2
.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
Water safety /life skill
Enjoyment / fun General healthand fitness
Poor schoolprovision
Rewards Competitiveambition
Olympic ambition, value of badges and awareness of clubs
18.315.1
78.0
.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100.0
Olympicambitions
Badges of value? Aware ofswimming club
Involvement in further aquatic activities
43.2
31.4
19.7 20.1
65.8
58.1
.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
Yes CompetitiveSwimming
Snorkelling Lifeguardstraining
Synchronisedswimming
Water Polo