EVENT BRIEFING DOCUMENT

9th April, 2015

Grand Ball Room, The Leela Palace Hotel

Old Airport Road, Bangalore

RSVP confirmed – 125 Attendees

West meets East – Global Exchange Summit 2015 Agenda

Grand Ball Room, The Leela Palace, Old Airport Road

Bangalore

8.15am – 5:00pm West meets East – Global Exchange Summit

8:15am-8.40am Registration and collect Entry Badge

8.40am-8.50am Settle down in the Banquet Hall – Grand Ball Room

9:00am-9.10am Welcome Speech by Chairperson – Prathibha Sudhir

9:10am-9:55am

Keynote Address: Mr. Ashok Soota – Executive Chairman, Happiest Minds Title: “Behind every successful leader…….” (includes 15 mins Q & A)

9.55am-10.00am Session Introduction

10:00am-10:45am

Title: “Leaping Ahead” - Evolution of the EA role – Importance of Technology for Professional Excellence Speaker: Nivruti Rai, Senior Director, Intel Technologies (includes 15 mins Q & A)

10:45am-11:15am Networking Tea/Coffee Break (30 min)

11:15am-12:00noon

Title: “Management Strategies” – Language of Management Strategies and how important is it for Admin Community to tie in to the Business Partnership Speaker: Lavanya Gopalakrishnan, Director, Cisco Systems (includes 15 mins Q & A)

12:00pm-12:45pm

Title: “Ask not what social media can do for you. Ask what you can do with social media” Speaker : Karthik Srinivasan, Head of Social Media Practice at Ogilvy and Mather India (includes 15 mins Q & A)

12:45pm-1.45pm Networking Lunch

1:45pm-2.15pm Title: Importance of Education and CSR

Speaker: Shukla Bose, Director Parikrama

2:15pm-2:45pm

Title : “Borderless Horizon” – Transition from an EA to a Government Ministerial Role Speaker – Vinisha Nero, Member of the Legislative Assembly, Government of Karnataka

2:45pm-3.45pm Fireside Chat – Panel Format – West meets East Exchange of culture, ideas and best practice sharing Panelists: Panelists from West and East Attendees

3.45pm-4.00pm Session Introduction

4:00pm-4.45pm Cultural Exchange program Dance performance by Natya STEM Dance Kampni http://www.stemdancekampni.in/index1.html

4.45pm-4.50pm Address by Marolla Meneaud – Founder – IASAP Bangalore Chapter

4:50 – 5.00pm Vote of Thanks by Sharan Varma – Sr EA to EVP, Cisco Inc., USA and Prathibha Sudhir – Chairperson – IASAP Bangalore Chapter

SPEAKER BIOS

9:00am-9.10am - Welcome Speech by Chairperson – Prathibha Sudhir

Prathibha Sudhir Chairperson – IASAP, Bangalore Chapter

Project Manager, Global Delivery Center

Cisco Systems India Pvt Ltd., Bangalore

Prathibha Sudhir is a Project Manager with Global Delivery Center (GDC) organization, part of Advanced

Services at Cisco. Her current role as PM is to engage and drive Customer Project governance end to end

mainly focused on Cisco’s EMEAR accounts. Prathibha has been with Cisco for over 8 years and started by

supporting C-Level Management Team in Globalization and S+CC Teams contributing right from planning of

Campus inauguration to setting up the robust Executing Briefing Centre and played key roles in high profile

customer visits in the capacity of executing hosting. She then moved to assist Sanjay Pal – VP, Advanced

Services during his leadership tenure in Bangalore and has played an impactful role in extending support to

Sanjay and his Leadership Team across the globe in the capacity of an Executive Assistant for the three years.

Prior to Cisco, Prathibha has worked with Intel Technologies as Operations Analyst focusing on Frontline

Customer Support, Partner Portal Analysis and Technical Troubleshooting via remote access capabilities. And

prior to Intel, she worked for Aricent Technologies as EA to General Manager and also worked with Harman

Technologies focusing on Sales Co-ordination. She has an overall 18 years of professional experience in various

corporates. Prathibha is well recognized as Tools Champ within India Admin Board and across APJC Admin

Communities within Cisco and has attended Star Achievement Programme Level 1 and 2 held in Cisco, San

Jose in 2009 and 2011. She joined Indian Association of Secretaries and Admin Professionals (IASAP) in Oct

2008 and currently holds the title of Chairperson of IASAP for Bangalore Chapter. She was adjudged with

Runner up title at The All-India Secretary and Administrative Professional of the Year Contest in the year 2010

and 2012.

Prathibha holds a Diploma in Commercial Practice from Karnataka Board of Technical Education and recently

got certified as Agile ScrumMaster. Her passion includes Racing Sports, Performing Arts and the latest one is

Horse Riding with her 9 years old daughter.

9:10am-9:55am - Keynote Address: Mr. Ashok Soota, Executive Chairman, Happiest Minds

Title: “Behind every successful leader…….”

Ashok Soota Executive Chairman- Happiest Minds Ltd.,

Ashok Soota, Executive Chairman, Happiest Minds, a next generation IT Services company, is widely

recognized as one of the pioneering leaders of the Indian IT industry.

Prior to founding Happiest Minds in August 2011, Ashok led the growth of Wipro’s IT business from $ 2 m to

$ 500m run-rate. Subsequently, he was founding Chairman & MD of MindTree and led it through a very

successful IPO. His second entrepreneurial venture, Happiest Minds has already established several

benchmarks in the IT Services industry in India and is on course to achieve its goal of being the fastest to

achieve USD 100 mn revenue.

Ashok began his career in 1965 with the Shriram Group of Industries in India. In 1978, he became CEO of

Shriram Refrigeration, a company which was unprofitable for four straight years. Ashok facilitated a complete

turnaround, making it profitable in his very first year and taking it to a position of leadership in each of its

product lines.

Ashok is a leader of industry. He was President of Confederation of Indian Industry (CII), India’s largest

Industry association and also President of Manufacturers’ Association of Information Technology. He has

served on Prime Minister’s Task Force for IT and on the Advisory Council for the World Intellectual Property

Organization, Geneva. For his contributions to India’s IT industry, he has been recognized twice as IT Man of

the Year, also as Electronics Man of the Year, and recognized at Infocom 2013, Kolkata, as one of the 12

Gems who helped to build Indian IT Industry. The companies he has led have created about 25,000 jobs

during his leadership tenure.

Ashok’s philanthropic contributions are channeled through Ashirvadam, a Trust he has created for

Environmental Protection and help for the needy including vocational training, education and medical

assistance.

Ashok holds a Bachelor of Engineering degree from Roorkee University (now IIT, Roorkee) and an MBA from

the Asian Institute of Management, Philippines. He is a Fellow of INAE. Ashok’s hobbies include trekking, the

outdoors, yoga, taichi and meditation.

10:00am-10:45am - Title: “Leaping Ahead” - Evolution of the EA role - Importance of

Technology for Professional Excellence

Speaker: Nivruti Rai, Senior Director, Intel Technologies

Nivruti Rai Senior Director, Intel India

Nivruti is a Senior Director within the IP Blocks and Technologies Group (IPG) at Intel India. She has been

with Intel for around 22 years and with Intel India for about 8 years. She manages IPG’s MIG and EIG teams

in Bangalore, India with additional management responsibility of the MIG team in Penang, Malaysia as part of

her new MIG-Asia Design Center charter. Her overall organization comprises of ~800 engineers who design,

validate and integrate Analog and Mixed-Signal IPs, Embedded Soft-IPs and IP Subsystems for Intel’s Client,

Server and Phone/Tablet SoC products. She joined Intel as an RCG and became a Principal Engineer in the

Oregon CPU team within 8 years. After moving from Oregon to Bangalore in 2005, she worked on 3

generations of the Graphics and Memory Controller Hub (GMCH) chipset product and was fully responsible

for successful tape-outs of two GMCH chipsets, with complete architecture, design and validation ownership.

Nivruti also leads the India site-level Innovation charter and successfully drives site-wide events such as the

Innovation Day & TED-like Talk Series. Nivruti holds a Master’s degree in Electrical Engineering and

Operations Research from Oregon State University (OSU), and in 2009 she received the Oregon Stater Award

and was inducted into OSU’s "Academy of Distinguished Engineers". She has authored more than 15

technical papers and has multiple patents on Integrated circuits, Design methodology and Operations

research.

11:15am-12:00noon - Title: “Management Strategies” – Language of Management Strategies and

how important is it for Admin Community to tie in to the Business Partnership

Speaker: Lavanya Gopalakrishnan, Director, Cisco Systems

Lavanya Gopalakrishnan Director - Advanced Services, Cisco Systems, Inc.

Lavanya Gopalakrishnan is a Director with the Global Delivery Center (GDC) organization, part of Advanced

Services at Cisco. She leads the Strategy and Operations function for the Global Delivery Center organization

that has 5 locations across the globe including Dalian. She also co-leads services delivery from the Bangalore

Delivery Center.

Lavanya has been with Cisco for over 11 years. Prior to her role in Services, Lavanya worked in the Supply

Chain Operations organization in San Jose, California. During this time, she held various technical and

management positions that focused on developing strategic supply chain initiatives, operational

excellence, partner management and product quality. She has managed global supply chain teams that were an

integral part of several product launches such as the CRS-1, CRS-3 and Telepresence.

Lavanya has worked with Nortel and Ciena in product development roles prior to Cisco. She is recognized in

the Supply Chain Manufacturing arena, having authored multiple papers including journal publications and

presented in Industry-wide conferences. Lavanya has Bachelors degree from BITS, Pilani in India and a

Masters degree from the State University of New York in Binghamton, New York.

12:00pm-12:45pm - Title: “Ask not what social media can do for you. Ask what you can do

with social media”

Speaker : Karthik Srinivasan, Head of Social Media Practice at Ogilvy and Mather India

Karthik Srinivasan National Lead, Social@Ogilvy

Karthik Srinivasan is a communications professional with over 16 years’ experience across client and agency

environments. He has led PR, digital and social media mandates for brands like Intel, Lenovo, ARM, General

Motors, BlackBerry, LinkedIn and Infosys, among others. He currently heads the social media practice at Ogilvy

& Mather India. An avid blogger, Karthik's two music-related blogs:

(http://www.itwofs.com and http://www.milliblog.com) that he has been managing for over a decade are very

popular among Indian music aficionados. Karthik’s third blog – http://www.beastoftraal/ – is one of the leading

blogs in India on the intersection of PR, marketing and all things social+digital.

According to Srinivasan, social media, as a function, has moved its focus away from run-rate platform

management to creative ideas that work at the intersection of multiple client functions – marketing, corporate

reputation, customer relationship, supply chain and human resources, among others. With the kind and

nature of clients Ogilvy has in India, he sees tremendous potential in the use of social media to make a tangible

difference to their businesses

1:45pm-2.15pm - Title: Importance of Education and CSR

Speaker: Shukla Bose, Director Parikrama

Shukla Bose Founder—CEO

Parikrma Humanity Foundation

Shukla has a rich corporate experience of 25 years in the hospitality industry. Her first step of success was

when she completed her ISC from Loreto Convent with record marks and won the National Scholarship. She

then did her Bachelors in English and Education. She completed her Montessori training and took up her first

job as a teacher. She also has the credit of having started the first school for the Indian army officer’s children

in remote Bhutan. She then went to do her MA in Comparative Literature and got a gold medal. She did her

MBA specializing in Marketing. That was the beginning of her long stint in corporate career.

She joined the Oberoi group and held various positions both in the middle and senior positions in operations

and sales. She then joined Dalmia Resorts as the Regional Director for 3 years. In 1990 she joined RCI a

multinational world leader in timesharing, and was responsible for starting the new concept in the country, as

it’s first MD. She was there for 10 years and was responsible for making it a profitable and a well-known

hospitality brand.

In 2000 she gave up her high profile corporate position and started the India operations of Christel House, a

multinational NGO working with children. She says that she has been greatly inspired by Mother Teresa with

whom she has worked as a young volunteer for 7 years. Her experience with slum and street children greatly

encouraged her to make the development of under- served children as her mission in life. She therefore started

Parikrma Humanity Foundation a NGO that runs two schools that provide quality English medium education to

about 1566 orphaned, abandoned, slum and street children. Parikrma has also partnered with Bangalore

Corporation to enhance the quality of education of 12 government schools.

Shukla is the recipient of many national and international awards. She was awarded the Entrepreneur of the

Year Award in 1995, the Bharat Gaurav Award in 1996 and the Woman of the Year award in 2000. In 2013, she

was awarded as a Bangalore Hero and she received an award from the Rotary International Community Service

for her excellence in the field.

Parikrma Humanity Foundation has just been awarded the Derozio Award for excellence in special education

and social commitment.

2:15pm-2:45pm - Title : “Borderless Horizon” – Transition from an EA to a Government

Ministerial Role

Speaker – Vinisha Nero, Member of the Legislative Assembly, Government of Karnataka

Vinisha Nero Member of Legislative Assembly, Government of Karnataka.

Vinisha Nero is currently the sitting Member of the Legislative Assembly in the Government of Karnataka. Her

constituency extends to the entire State of Karnataka and her role is to protect the Constitutional guarantees

and serve the interests of the microscopic minority Anglo-Indian Community, which she is part of.

Vinisha holds a Master of Philosophy (M. Phil.) Degree & Master of Arts Degree in Sociology from Mysore

University and Karnataka State Open University. She has done Project Management training in Singapore and

Australia, completed her Commerce certifications in Shorthand & Typewriting and done Diplomas in Personal

Secretaryship and Airline Ticketing. She aspires to complete her Doctorate Research (PhD) on the Anglo-Indian

Community and publish her book on the same. She has 31 years of experience as Executive Assistant to

CXO level management of outstanding Corporate companies like Microsoft, Cisco, Clutch Group,

Capital One and C&T Architects. During this tenure she rose above expectations and got involved with

special projects and took on extra responsibilities like being the APAC Co-ordinator for the Great People Great

Performance Awards, she was part of the exclusive Global CSS Admin Support Team, took part in product

testing, etc. at Microsoft. She has written award winning articles for National & International Architecture

Magazines while at C&T and was an integral part of the CGO Admin team managing calendar, travel and

Executive visits to the GBC at Cisco. Vinisha’s forte is Event Management. Of the numerous Events organized

by her from 6 member high level delegations to over 2000 people events, the crowning glory was personally

managing Bill Gates visit to Bangalore for the inauguration of Microsoft Signature building. Vinisha was

adjudged Regional Winner, Bangalore and All India First Runner Up in the National Secretary & Administrative

Professional of the Year Contest. She has been part of IASAP since 1992, served in various capacities

including Chairperson for 4 years and recently was the Convenor for the National Convention WOW in 2013,

which was an astounding success.

She was always involved with the welfare of the Anglo-Indian Community in India and used her spare time to

serve the community whether it was drafting policies to empower the youth, organizing fund raisers,

encouraging higher education, taking care of senior citizens, job placements and being Moderator at Youth

Forum Debates. She has presented papers at International Anglo-Indian Reunions and various other forums.

She is presently the Governing Body Member of The All India Anglo-Indian Association for Karnataka & Goa.

She served on the Board of Management of the Bishop Cotton Girls School and is currently on the Board of

Management of The Frank Anthony Public School, is Chairperson of the Minority Committee to suggest ways

to enhance skill development and empower the Christian Community and other Minorities. She is also on the

Core Christian Committee of the Government to distribute 125 crore funding for Christian Churches,

Community Centers, Old Age Homes and Orphanages. She is on the special committee formulated by the

Government, to review and suggest changes to the law, pertaining to atrocities against women and children.

In addition to her hobbies of Baking, Crocheting and Sewing, her hobby of travelling has taken her to over 40

Cities around the world.

2:45pm-3.45pm- Fireside Chat – Panel Format – West meets East

Exchange of culture, ideas and best practice sharing

Introduction by Karen Wilson

Karen Mix Wilson Executive Assistant

Vice President, Enterprise Product and Solutions Marketing, Data Center

EA supporting Vice President of Data Center Marketing in Cisco’s Enterprise Segment, past

4 years

Active in supporting Cisco’s Global Marketing Corporate Communications all administrator

meetings

Project manager for the 2015 Cisco Live Milan Broadcast Studio (Enterprise Marketing)

Managed three Keynotes Pre/Post shows and 4 -30 minute segments, Created program flows

and source videos and managed studio timing and scheduling for each segment from creation to

production. 30,000 views for the week around the world, Enterprise Marketing was 70% of the

Broadcast

Project manager for Frank Palumbo’s SVP WW Sales “Tonight Show” Broadcast, the 2014 UCS

Internal Product Marketing Launch. Most watched “Tonight Show” Broadcast since inception

Past Experience:

Account Manager/Project Manager –(Multiple Agencies) -Advertising/Marketing- 14 years

Integral in development in target marketing, reach, working with media agencies on multi-

million dollar spends/month and back end analytics and results, Accounts: Procter & Gamble,

Clorox, Pedigree, Kellogg’s. Brands: P&G Actonel (Osteoporosis), Pedigree (Shelter Dog’s “David

Duchovny”), Kellogg’s Pringles (Slam the Stack), Clorox (Brita)

Executive Assistant CEO of (Globe Wireless)

Organized global face to face meeting (China, Japan), Coordinated Young Presidents

Organization (yearly meetings)

Cisco’s Enterprise Product and Solutions Marketing Portfolio: Marketing strategy and execution of Cisco’s Enterprise portfolio, including; Networking, Mobility, Cloud,

Data Center, Compute and Internet of Things (IoT) products and solutions with the combined revenue of

more than $20B. EPSM is responsible for Enterprise solutions positioning, awareness, branding, sales and

channel enablement, AR, PR, Go to Market strategies, and social media.

Cisco Product Marketing Enterprise Data Center for UCS segment creates initiatives for UCS and partner

solutions marketing (including Intel, EMC, VCE, NetApp, SAP, Microsoft, and Cisco Big Data/Analytics

Partners) Focused on building a vision for organizational success and executing marketing strategies

measured by achievement of UCS revenue, market share, and growth.

Moderator – Thomas Cherian

Thomas Cherian Lead, Corporate Communications, Cisco India & SAARC

Thomas Cherian heads corporate communications for Cisco India & SAARC. With over thirteen years of experience, he leads a team that handles public relations, social media, analyst relations, internal

organisational and executive communications for Cisco in South Asia. Thomas' earlier roles at Cisco

include leading communications for the Industry Solutions Group globally and helping launch the

Globalisation Centre East as PR manager. Over his career, Thomas has helped manage public relations for

Apple, Google, Intel and IBM.

PANELIST:

Joan Cook Certified Executive Administrative Professional Assistant, Global Business Services

Cisco Systems, Inc. USA

Joan Cook is the executive administrator for Cisco’s Chief Administrative Office and SVP of Global Business

Services (GBS) - Olivier Kohler. In addition to managing the day-to-day office operation, she has built a successful

partnership with the GBS leadership team to drive a strategic approach to prioritizing and managing multiple

projects while adapting to changing priorities.

Joan leads and mentors the global GBS Administrative team consisting of more than twenty-five Executive and

Administrative Assistants. This effort includes strategic calendar management aligned by departmental and

company goals, creating and managing extensive travel itineraries

She previously worked at WebEx Communications, supporting the President of Worldwide Sales & Services; Cisco acquired WebEx in May 2007. Additionally, she is a member of the Administrative Business Functions Team, EA

Steering Committee, Administrative Civic Engagement Program and the GBS Inclusion & Diversity Best Place to

Work Initiative.

Joan has accomplished a number of accredited achievements including: Associate of Arts Degree in General

Education at College of the Siskiyous, Certified Executive Administrative Professional with Office Dynamics Star

Achievement Series, Project Management Course at The George Washington University, Administrative and EA

Certification Program at UCSC. She currently resides in Santa Cruz County.

Cisco Background:

Cisco Global Business Services leads the transformation of Cisco's operating model and manages the execution of

globally consistent and integrated enterprise shared services to enable Cisco's growth. The organization's focus on

operational excellence is essential to providing an improved experience for Cisco customers, partners, suppliers,

employees, and shareholders while reducing the overall cost-to-serve for the company. A focus on continuous innovation also is vital to developing a comprehensive transformational roadmap for Cisco. The organization

accomplishes this by engaging early and deeply with the business and by establishing end-to-end policies,

processes, and systems that provide scalability and agility to accelerate positive business outcomes.

What is Global Business Services? 8 pillars (functions) improving customer, partner and employee experience while accelerating productivity, growth and innovation

2,000+ employees in 93 countries

Responsible for 90% of company transactions

Procurement transactions processed every 20 seconds

60,000 business intelligence reports per quarter

15% productivity gain year over year

PANELIST:

Michaela Rodriguez (mih-KAY-lah rah-DREE-gez)

Executive Assistant, Office of the Chairman and CEO

Cisco Systems, Inc. USA

Key member of the Chairman and CEO’s administrative team, with extensive expertise in preparing briefing

materials, executive correspondence, C-Level meetings and travel as well as calendar management.

Has been with Cisco for four years, and previously employed in the non-profit sector.

Drives administrative development and community engagement at Cisco, and currently a member of the

Administrative Rewards and Recognition Committee, EA Steering Committee, Administrative Civic Engagement

Program, and HQ Civic Council.

President of the Board of Directors of the Friends of Grace, a 501c3 (what?) which supports Grace Community

Center, a therapeutic recreation center serving adults with mental illness and other cognitive disabilities.

Holds a Bachelor of Fine Arts degree from Otis College of Art and Design and resides in Silicon Valley,

California.

Cisco Background:

Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate, and collaborate. An American multinational corporation, Cisco is headquartered in San Jose,

California, and designs, manufactures, and sells networking equipment.

More than 71,500 employees

FY14 Revenue: $47.1B, -3% Y-Y Growth, $36B Products, $11B Services. Q1fy15 Revenue: $12.2B, 1% Y-Y

Growth, $9.4B Products, $2.8B Services. $6.3 R&D (13.4% of Cisco Revenue)

Position in industry: Ranked #1 or #2 in most market segments served

Geographical coverage: 380 global sites doing business in 165+ countries

PANELIST:

Smita Patel Executive Assistant

Senior Vice President, Global IoE/IoT Solutions Sales

Cisco Systems, Inc. USA

Joined Cisco around 23 years ago as part of the buildings and facility team. In 1997 was asked to join the

office of the President EMEA as admin support. Until 2008 I worked and supported 2 Presidents as an

Executive assistant in EMEA

Prior to moving to California as executive assistant in 2010, I was a program manager in the Executive Briefing Centre in London supporting the Emerging Markets briefings. During this time I helped the team understand

the culture and implement new process’s to accommodate the executive’s expectations.

Fluent in English, Hindi and Gujarati and have lived in 4 Continents

Local community and professional affiliations: includes active involvement in a number of nonprofit

organizations including March of Dimes for premature babies and Cancer research.

Group Info: ISG/IoE Group

The ISG/IoE group is focused on the market development and sales of industrial solutions.

The key focus areas for the team are Public Sector, including Smart+Connected Communities

solutions; Manufacturing (discreet and process); and Oil and Gas / Energy sector.

The group goes to market through the traditional Cisco sales force and through new Industrial Eco-

System partners examples of which are Schneider Electric and Rockwell Automation.

As the group continues to grow there will be a much deeper focus on solutions innovation through a global network of Innovation Centers aimed at recruiting a new generation of software developers to

develop new applications to work on Cisco's networked solutions platform.

Number in Chris’s group - 134

Sales / Revenue / Profits… anticipated revenue for FY15 is 2.5bn

Position in industry - we are ranked 1 above Microsoft and GE

Geographical coverage - worldwide

PANELIST:

Beverly Albuquerque EA – VP and Global Head of Quality Assurance

Misys Software Solutions, Bangalore

Beverly or ‘Bev” as she is known as, has a career span of over 25 years as an Administrative Professional. She

joined Misys in 2010 and primarily supports the Vice President and Global Head of Quality Assurance who is

also the India Site Leader. Misys is the leading application software and services provider to the financial

services industry, serving over 1,300 customers, including all of the world’s top 50 banks. Her role here is multi-pronged, since she even assists some of the other Directors in their travel coordination and expense

reporting; leads the employee engagement activities at Bangalore apart from coordinating other initiatives of

the Senior Leadership Team.

Prior to Misys, she worked a short stint at Mercer Consulting, the leading global provider of consulting,

outsourcing and investment services; as EA to the Managing Director and Country Head.

The longest stint of her career was at Motorola’s Bangalore Software Development Center, as Executive

Secretary to the Corporate Vice President (CVP) of the Motorola Software Group (MSG). Here she founded their

CSR team and set up several out-reach programs. She was a recipient of the CEO’s Award for Team

Volunteerism in 1999.

Her career started with ITC Limited, the Tobacco major, as Secretary in HR Dept. at their Bangalore

production unit and she later moved up to Head of Dept. Secretary to Branch Engineer, Machine Development Unit. She later joined Wipro GE Medical Systems, a successful joint venture between Wipro & GE Healthcare

engaged in the research and development of advanced healthcare solutions with products and services ranging

from diagnostics to IT; as Personal Secretary, supporting two of their Marketing leaders – the Director

Marketing and the Business Development Manager.

She is a Life Member of the Indian Association of Secretaries and Administrative Professionals (IASAP) and has

been on the Bangalore Chapter Managing Committee from 2009-2014, serving as Chairperson for the year

2011-2012. Also a key player of the organizing committee for IASAP’s 13th National Convention of Secretaries

and Administrative Professionals held in October 2013 at Bangalore.

Born and brought up in Bangalore she did her schooling in St. Francis Xavier’s Girls High School followed by Bachelor of Arts from Jyoti Nivas College and Professional Secretary’s Diploma from Davar’s College of

Commerce. She is married and has 2 sons. Her interests include event planning, baking and confectionery

making.

PANELIST:

Malini Narasimha Asst. Manager - Office of CEO & Member of Board

Wipro Limited

With a career span of nearly 27 years Malini Narasimha has come a long way treading a very diverse

path enroute. Although her core competency is Secretarial work, MIS, Administration and Logistics she

has had the opportunity of working and excelling in fields like, Commercial, Sales, Service and Customer

Care. A blue blooded Bangalorean, before completing a course in Secretarial Practice at Davar’s, she completed her schooling in Sri. Aurobindo Memorial School and her Bachelor of Science Degree in

National College, Basavanagudi.

For the past 10 years she is back in her area of core competency and today she supports the CEO &

Member of Board of Wipro Limited. Wipro Ltd (NYSE:WIT) is a global information technology,

consulting and business process services company with 150,000+ employees serving clients in 175+ cities across 6 continents, company which she joined in November 2013. That she has the ability to

smoothly blend into any job with professional efficiency has been amply proved by fact that she has

been accepted her as a nodal person in the CEO’s office in a very short time.

Malini came to Wipro after a 5 year stint in Cisco Systems India Private Limited, Bangalore. From August 2008 in Cisco, apart from arranging the logistical support to the Executive Vice President, she

supported Senior Vice President. Additionally, she has also handled events such as hosting of Customer

as well as Senior Executive Visits from US, including the visit of Cisco’s Chairman and CEO. She Chaired

the Travel Committee which was a part of the India Admin Board.

In February 2005 she joined AXA Business Services, an ITES Company, as an Executive Assistant to 3 General Managers. Here, in addition to her support functions, her event organisation abilities came

to the fore when she was given independent charge of organising all Senior Executive Off-sites,

organising and hosting the inauguration of the company’s new office as well as the India visit of the

Group Chairman from France. She was awarded the Directors Special Recognition Award.

In March 1993 she started her longest service to date spanning about 12 years, when she joined H &

R Johnson (India), the pioneers of Ceramic Tiles manufacturing in India. Here, although she joined

as Admin Assistant she was given the opportunity to display and sharpen her multifarious skills as a

support professional, co-ordination expert and customer support executive.

Kores India, an office automation company, was where Malini’s working career took off in June 1988.

She started as a Receptionist-cum-Typist and within 6 months went on to be the Works Controller for the Service Team.

Malini loves to spend time with her niece. Her hobbies include trekking, photography amongst the

many. A diehard naturalist – she loves her jaunts into the wild and more particularly to the Himalayas.

She is an avid reader. Cricket is her favourite sport – idolizes Rahul Dravid and Steve Waugh for their sheer grit, determination and simplicity. Her 2 most ardent dreams among the many she has – to live

in the mountains and watch cricket matches in the Melbourne & Sydney Cricket Grounds. Her favourite

singers – Mohammad Rafi and Sonu Nigam.

PANELIST:

Gloria Collaco Consultant – Regional Business Support to President – India, Verizon - Mumbai

With over 15 years’ experience in varied industries, Gloria Collaco brings not only a broad but also a

depth of experience with multifaceted skill sets. Over the past 5+ years, Gloria has been assisting the

President – India, Verizon as a Consultant – Regional Business Support. Her responsibilities included

and were not limited to MIS Reporting, Forecast & Achievement Analysis, Travel Arrangements for Senior Executives, Corporate Contract negotiations with hotels and other service providers. Below are

some of the accolades received during her career path at Verizon, Satyam Computers and Holiday Inn:

Certificate of Recognition for Outstanding Support and valuable contribution to Verizon India Business for the year 2009, 2010 and 2013.

Verizon Ovation Award for Teamwork and Excellency in handling Top Executives India Visit 2011.

Pat on the Back (PoB Certificate) received for contribution towards executing Sales Meet at Macau participated by 300+ delegates of Satyam Computers in 2007.

Pat on the Back Recognition received for contribution towards planning and executing Satyamotsav (Biggest Employee Annual Event) by Satyam Computers in 2008.

Best Employee for Back of the House by Holiday Inn in 2003

Gloria has also won three titles in a row, All Asia Secretary Of The Year at KL, Malaysia by

Association of Secretaries & Admin. Professionals in Asia Pacific (ASA), All India Secretary Of The

Year - 2008 and Secretary Of The Year for Mumbai Region July - 2008 organized by Indian

Association of Secretaries & Administrative Professionals (IASAP). She has been a Panelist & Guest

Speaker at CII Seminars for Admin Professionals.

Gloria is an ex- Sea Cadet trained at TS Jawahar, Colaba, which deeply inculcated in her values of

honesty, discipline and hard-work. She has also been an active member of the Church Youth

Association, planning and organizing various events, some for the underprivileged children. At

Verizon India she initiated a CSR program called Hope for the Holidays, a donation/giveaway initiative to Charitable Institutes during Christmas.

Gloria is ISTD Certified (Indian Society for Training and Development), holds a PG Diploma in

Human Resource Management through NMIMS Institute and a Diploma in Secretarial Practices from

SNDT University. She is married and has 2 kids. She likes dancing and dramatics and has participated

in a few TV Game Shows like Khul Ja Sim Sim & Bluffmaster.

PANELIST:

Donna Walters Executive Administrative Assistant

Industry Solutions Group – Ecosystems, Cisco Systems, USA

Donna Walters is executive administrative assistant supporting the Vice President of Industry Solutions

Group - Ecosystems at Cisco Systems. She is responsible for the day-to-day administrative support for the office of the vice president and oversees the coverage of administrative support for an organization of

35 global team members. Industry Solutions Group - Ecosystems is responsible for building industry-

leading partner ecosystems accelerating adoption of Cisco’s breakthrough, network-based solutions.

Today ISG-E is developing partner ecosystems for the healthcare, energy management, manufacturing,

sports & entertainment, public safety and security, and smart-and-connected communities markets.

During Donna’s tenure at Cisco, she has been recognized for her thought-leadership in the redesign and

management of the administrator’s website. As an Administrative Leadership Council member she has

been instrumental in the development of major initiatives that include an administrative on boarding

program and a career development and training program.

Prior to joining Cisco in June 2000 Donna held various executive administrative positions at Remedy,

Apple and Atari.

Ms. Walters continues her business and educational training through Cisco and industry programs.

Her interests include ballroom dancing, daily workouts at the fitness center and getaway weekends

visiting her two grandsons.

PANELIST:

Linda Clark Sr. Executive Assistant, Office of the Chief Development Officer Cisco Systems, USA

Lead EA for the CDO office responsible for managing the complex schedule of the Chief Development Officer and collaborating with his team to drive efficiencies and productivity to

deliver exceptional business results.

Supported Pankaj Patel since 1997 at Cisco and Redback Networks. Previously taught gifted students at the elementary school level and worked as a manager and buyer for retail stores.

Committed to developing the best possible administrative community for the Development organization and Cisco through involvement with the Administrative Leadership Council,

mentoring, and leading by example

Holds a Bachelor’s degree in Clothing and Textiles from San Jose State University and is a lifelong resident of Silicon Valley

Cisco Development Background

Cisco’s Development North Star or mission is simple. Drive Customer success by delivering tangible business outcomes with simplicity, speed, and agility

More than 25,000 employees

Revenue of $37B

Ranked #1 or #2 in most market segments served

Geographical organization covering Americas, EMEAR, and APJC

4:00pm-4.45pm - Cultural Exchange program

Dance performance by Natya STEM Dance Kampni

http://www.stemdancekampni.in/index1.html

Natya STEM (Space.Time.Energy.Movement) Dance Kampni believes in engaging recognizably 'Indian' movement aesthetic sensibilities to create a contemporary dance vocabulary. Today, it has emerged as one of

India's leading contemporary Indian dance companies, recognized for its lyrical and dynamic performances

in India and abroad. The Kampni strives to create a dance vocabulary, which explores the limitless

possibilities of the human form.

Motifs of Indian movement disciplines, original music, experiments with rhythm, interactive design, come

together to form the Kampni’s signature style.

Needless to say the dancers at NSDK live and breathe dance!

Madhu Nataraj - Founder Director

Madhu Nataraj started the Kampni in 1995, to explore and create new expressions in dance.

Performer, choreographer, educator and arts entrepreneur-Madhu Nataraj studied Kathak from her mother

Dr. Maya Rao & from Chitra Venugopal. Madhu was chosen as one of India's 50 young achiever's by

'India today' . Her recent awards include; the Mohan Khokar award for excellence in dance and the Bismillah Khan Yuva puraskar from the central Sangeet Natak Akademi, Govt of India.

She is often invited to perform, design programmes and Choreographic works for prestigious cultural

organizations across India, UK, Australia, New Zealand, UAE, SE Asia, Europe & USA. A graduate of

commerce, journalism & choreography, she is also trained in Indian martial arts, ritualistic/folk dance

traditions, pedagogy and Yoga. Although she is trained in contemporary dance in New York, Madhu returned to India with a vision to create a unique dance company with its own distinctive contemporary Indian dance

identity - the Natya STEM Dance Kampni. Madhu has created over 75 choreographic works (short pieces &

productions) in the 16 years of the Kampni's existence. She is also a Panelist at important Design, Cultural

and Academic institutions.

4.45pm-4.50pm

Address by Marolla Meneaud – Founder – IASAP Bangalore Chapter

Marolla Meneaud Founder – IASAP Bangalore Chapter

Having retired from Hindustan Unilever Limited as Executive Secretary to the Chairman &

Communications Manager at Brookefields, Bangalore, I did conduct sessions for Corporates on Personality

Development, Communication skills, in fact what a 9 to 5 job entailed, However, since the last 9 years I

initiated and conduct summer camps and workshops for children under the ‘FUN-tastic Classroom’

umbrella, which is basically a holistic approach to all round personality development. There is a lot of

inner gratification derived particularly in seeing the children metamorphose from the chrysalis stage to the

most beautiful butterfly conservatory – a transformation to a new dimension of ready willing and able

children.

One of the Founder Members and Past Vice Chairperson of the National Institute of Personal Secretaries, West Bengal Chapter.

Founder Member and First Chairperson of NIPS, Bangalore Chapter – the nomenclature now changed to IASAP [Indian Association of Secretaries & Admin Professionals]

Past President of the Alumni Association of The Institute for Human Potential and Development, Bangalore Chapter.

Involved with the Children’s Development Communities of India and worked on the Steering Committee, Calcutta.

Involved with children in ‘Discover Yourself’ programmes.

Invited by the Bangalore Management Association and National Institute of Personnel Management to talk on the role of the Secretary.

Recipient of the Mahila Sadhaki Award in Bangalore in 1997, from the Guild of Working Women.

Completed my education at Mount Carmel Convent, Tangasseri, Kerala State and Pudupet College of

Commerce, Madras. Married and have a son who is married and given me the status of grandma with two

grandsons. I strongly believe that “Nothing is impossible and being a successful person is a fine art that is

demanding, challenging and enormously fulfilling but only for those who make it”.

4:50 – 5.00pm - Vote of Thanks by Sharan Varma – Sr EA to EVP, Cisco Inc., USA

and Prathibha Sudhir – Chairperson – IASAP Bangalore Chapter

Sharan Varma Sr. Executive Assistant

Executive Vice President, Industry Solutions & Chief Globalisation Officer

Joined Cisco 16 years ago as a Sr. Executive Assistant to the Office of the Chairman and CEO

In 2007 was asked to be one of the six founders to establish Cisco’s second headquarters office in Bangalore India

Lead cross-functional efforts to create and establishing a 2nd head office that evolved from 1,700 people to 16,000 employees -- the onsite campus strategy went from one building to 7 buildings

to-date

Chair for Cisco’s India Admin Board (IAB)

Co-sponsor the STAR program for Administrative Assistant Professionals from East to West in 2009 and 2011

Member of the Cisco Administrative Leadership Council (ALC) that helps develop the strategy and vision for best-in-class Admin professionals

Managed the complex communications strategy to connect the East to West Admin community

Winner of 2011 Cisco Super Nova Award (recognized as one of the top super, notable, outstanding & valued administrator globally)

Member of the IASAP Forum, India Chapter since 2009

Fluent in English, Hindi and Punjabi and has lived in 5 Continents

Community and professional affiliations: include active involvement in a number of nonprofit organizations

Group Info: ISG Group

- The ISG group is focused on the market development and sales of industrial solutions

- The key focus areas for the team are Public Sector, including Smart+Connected Communities

solutions; Manufacturing (discreet and process); and Oil and Gas / Energy sector

- The group goes to market through the traditional Cisco sales force and through new Industrial

Eco-System partners examples of which are Schneider Electric and Rockwell Automation

- As the group continues to grow there will be a much deeper focus on solutions innovation through

a global network of Innovation Centers aimed at recruiting a new generation of software

developers to develop new applications to work on Cisco's networked solutions platform.

Number in Wim Elfrink's group - 300

Sales / Revenue / Profits… anticipated revenue for FY15 is 2.5bn

Position in industry - we are ranked 1 above Microsoft and GE

Geographical coverage - Worldwide

CLOSURE OF SUMMIT

GROUP PHOTO OPPORTUNITY

COLLABORATE OVER TEA-COFFEE

THANK YOU