EVALUATION REPORT - Denver Auditor Timothy M. O'Brien · 1. Evaluate the Total Rewards Assessment report (dated May 2, 2017) from Segal Waters Consulting (Segal) to assess the scope

Office of the Auditor

Audit Services Division

City and County of Denver

Timothy M. O’Brien, CPA Denver Auditor

EVALUATION REPORT

Office of Human Resources

Compensation and Benefits

May 2018

Audit Committee

Timothy M. O’Brien, CPA, Chairman

Rudolfo Payan, Vice Chairman

Jack Blumenthal

Leslie Mitchell

Florine Nath

Charles Scheibe

Ed Scholz

Audit Management

Timothy M. O’Brien, CPA, Auditor

Valerie Walling, CPA, CMC®, Deputy Auditor

Heidi O’Neil, CPA, CGMA, Director of Financial Audits

Kevin Sear, CPA, CIA, CISA, CFE, CGMA, Audit Manager

Audit Team

Rob Farol, CGAP, Lead Auditor

Consultants

BKD, LLP

Keith Galante, CPA (Texas), Partner

Courtney Reikofski, Senior Manager Consultant

Adam Rouse, CFE, CCA, CCP, Senior Manager Consultant

Troy Lippincott, CFE, Senior Consultant

You can obtain copies of this report by contacting us:

Office of the Auditor

201 West Colfax Avenue, #705

Denver CO, 80202

(720) 913-5000 Fax (720) 913-5247

Or download and view an electronic copy by visiting

our website at: www.denvergov.org/auditor

Audit report year: 2018

The Auditor of the City and

County of Denver is

independently elected by

the citizens of Denver. He is

responsible for examining and

evaluating the operations of

City agencies and

contractors for the purpose

of ensuring the proper and

efficient use of City resources

and providing other audit

services and information

to City Council, the Mayor,

and the public to improve

all aspects of Denver’s

government.

The Audit Committee is

chaired by the Auditor and

consists of seven members.

The Audit Committee assists

the Auditor in his oversight

responsibilities regarding the

integrity of the City’s finances

and operations, including the

reliability of the City’s

financial statements. The

Audit Committee is structured

in a manner that ensures the

independent oversight of City

operations, thereby

enhancing citizen

confidence and avoiding

any appearance of a conflict

of interest.

http://www.denvergov.org/auditor

Page 1 Timothy M. O’Brien, CPA

Denver Auditor

May 17, 2018

AUDITOR’S REPORT

BKD LLP has completed an evaluation of the City’s Compensation and Benefits. The purpose of

the project was to evaluate the May 2017 Total Rewards Assessment report prepared by Segal

Waters Consulting to identify any gaps related to meeting the objectives of the assessment,

evaluate the self-insurance presentation prepared by Lockton Companies (Lockton) and assess if

conclusions presented in the report may represent opportunities for the city’s health care plans;

and evaluate the City’s elected official compensation calculation.

The evaluation resulted in recommendations for improvements in compensation and benefits

processes, provides guidance’s for consideration of self-insurance options and adds clarification

to the elected official compensation calculation process.

We extend appreciation to OHR Compensation and Benefit departments’ personnel who assisted

and cooperated with us and BKD LLP during the evaluation.

Denver Auditor’s Office

Timothy M. O’Brien, CPA

Auditor

City and County of Denver 201 West Colfax Avenue, #705 • Denver, Colorado 80202

720-913-5000 • Fax 720-913-5253 • www.denvergov.org/auditor

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City & County of Denver Evaluation of the Office of Human Resources

May 2018

City & County of Denver // Office of Human Resources Evaluation May 2018

Contents

Report .......................................................................................................................................... 1

Executive Summary .................................................................................................................... 2

Compensation ............................................................................................................................. 3

Self-Insurance Opportunity ........................................................................................................ 9

Elected Official Compensation ................................................................................................ 13

Appendices ................................................................................................................................ 15

Appendix A – Segal Total Rewards Assessment dated May 2017 ....................................... 15

Appendix B—Career Service Titles/Pay Grades Not Included in Assessment ................... 15

Appendix C – Segal Audit of Office of Human Resource’s Annual Pay Survey (2016) ...... 58

Appendix D – Presentation on Self-Funding Feasibility (November 2016) ......................... 58

Appendix E – Presentation on Self-Funding Feasibility (December 2016) .......................... 58

Report

Mr. Timothy M. O’Brien, CPA Denver City Auditor Webb Municipal Office Building 201 West Colfax Avenue, Department 705 Denver, CO 80202 We are pleased to provide our report on the Office of Human Resources Evaluation performed by BKD, LLP (BKD). We want to thank the city management and staff members who contributed positively to our efforts. We have performed the procedures enumerated in this report, which were agreed to pursuant to our Amendatory Agreement of the original Paragon Audit & Consulting Agreement dated November 2016. This engagement was not an audit and was not designed to provide assurance over the prevention or discovery of errors, misrepresentations, fraud, or illegal acts. Inherent limitations in any internal control structure are that errors, fraud, illegal acts, or instances of noncompliance may occur and not be detected. Controls may become inadequate because of changes in conditions or deterioration in design or operation. Two or more people may also circumvent controls or management may override the system.

Our Services were performed in conformance with International Standards for the Professional Practices of Internal Auditing established by the Institute of Internal Auditors. We were not engaged to provide an opinion with respect to the effectiveness of controls or degree of compliance with policies and procedures or applicable laws and/or regulations. Accordingly, we do not express such an opinion. Our procedures were performed on an interview and limited sample basis and cannot be relied upon to detect all errors or violations of laws, regulations, or City & County of Denver policy. Had we performed additional procedures, other matters might have come to our attention that would have been reported. BKD, LLP

April 27, 2018

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Executive Summary

Background

The City & County of Denver (the city) has approximately 13,600 employees as of January 2017. The City & County of Denver’s Office of Human Resources (OHR) department develops and delivers programs and services to build workforce capability and drive business outcomes that best serve the public interest. The current merit system was established by charter amendment because the voters of Denver decided they wanted the city government to operate by merit. Under the merit system, applicants are given a chance to compete and be hired based upon their knowledge, skills, and abilities, without regard to their race, creed, national origin, political affiliation, age, sex, sexual orientation, or disability.

OHR is overseen by the Career Service Board which consists of five Denver citizens appointed by the mayor for five-year staggered terms. The Board provides oversight for OHR. It maintains the merit system, which is the foundation of the career service personnel system. It is responsible for setting policy, considering appeals, and making rule changes that enhance the work environment. The Career Service Board selects the OHR Executive Director and also appoints Career Service Hearing Officers.

Denver’s Mayor and City Council oversee OHR and the Career Service Board. The city utilizes a strong mayor-form of governmental system, which consists of an executive branch, a mayor, and a City Council as the legislative branch, all of which are elected by citizens. Changes to compensation, pay grades, classifications and benefits recommended by OHR and the Career Service Board are ultimately approved by the Mayor; in a strong mayor-form of government the mayor can also veto City Council’s actions.

The City and County of Denver’s government structure provides for wide legislative power. For example, the mayor can approve or veto any ordinances or resolutions approved by the council, sign all bonds and contractors, is responsible for city budget, and can appoint people to various city departments and commissions.

Scope and Procedures

BKD, LLP Enterprise Risk Solutions (BKD) was engaged to perform the following:

1. Evaluate the Total Rewards Assessment report (dated May 2, 2017) from Segal Waters Consulting (Segal) to assess the scope of procedures performed with respect to meeting the objectives of OHR’s assessment of compensation and benefits.

2. Evaluate presentations prepared by Lockton Companies (Lockton) and assess if the conclusions presented in these reports could represent the right opportunity for the city.

3. Evaluate the city’s elected official compensation calculation.

To complete our evaluation, we interviewed several individuals within OHR and the city and obtained various reports and data.

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Compensation

Background

In November 2015, Segal was contracted by OHR to perform a total compensation analysis for the City & County of Denver. Segal’s role in the total rewards assessment was to conduct a valid, reliable, and useful market study by developing a market study methodology, identifying benchmark job titles, identifying comparable employers and other data sources, and collecting and analyzing the market data. Once the data was analyzed, Segal was to conclude on how the city’s total compensation compared to the market.

Segal’s scope of work for the engagement included:

• an analysis of the city’s pay philosophy and total rewards philosophy,

• analysis of direct compensation,

• analysis of pay practices,

• paid time off benefits,

• analysis of health and welfare benefits offerings (including employer and employee cost sharing),

• retirement benefits (including employer and employee match, if applicable), and

• any additional benefit offerings compared to similar entities.

Segal’s review was released in 2017 and included a representative sample of 102 titles within the city’s career services structure and review of compensation packages from 21 peer employees identified in conjunction with OHR.

Segal’s limited review concluded that the city’s pay and benefit package is “at market” when compared with other similar public sector organizations. In addition, when compared to the private sector, Segal concluded the city is “above market” largely due to the city’s health and retirement benefits. See Appendix A for Segal report.

Scope

The City and County of Denver Auditor’s Office engaged BKD to evaluate the Total Rewards Assessment report from Segal to assess the scope of procedures performed within the original scope of the project.

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Observations and Recommendations

Observation 1

The Segal compensation report relied on inputs and sample suggestions from OHR.

Segal’s assessment was not completely independent. OHR guided or assisted with key aspects of Segal’s study by suggesting certain comparable entities and classifications to review. With respect to the comparable entities, OHR referred Segal to an established list of national cities that were maintained and chosen based upon rank of estimated population as well as those with a strong mayor-form of government (Mayor, City Council). The reviews of these cities are updated annually within the OHR department. Additionally, at the beginning of the project, OHR suggested a list of job titles. Segal reviewed those titles and then suggested their own to utilize, some of which were on OHR’s suggested list and some were not. Segal’s scope of work for which they were contracted covered a representative sample of job titles within the city, so a sample of job titles were compared to market. The titles selected were positions which had a larger number of employees so that the analysis would cover a larger population of the city’s employee base.

Observation 2

The Segal Compensation report represents a limited view of the city’s compensation landscape.

The amount of job titles analyzed by Segal was limited. The analysis was completed through sending surveys with respect to the 102 titles selected to the identified cities/entities. Only 96 titles returned with, what Segal reported as, sufficient data to analyze. Segal compared the survey responses to the city’s comparable titles. Since the scope was limited, not all job titles within the city were reviewed and compared to market data. OHR is only responsible for evaluation of pay related to individuals with positions that are defined as career service. The following classifications of employees were not included in the study (as indicated by the city municipal code Article IX, Part 1, § 9.1.1, E).

The Career Service shall comprise all employees of the city and their positions except:

(i) elected officers;

(ii) members of the Mayor's cabinet;

(iii) the Director of Excise and Licenses;

(iv) up to fifty employees appointed to serve at the pleasure of the Mayor in positions specifically designated or created by the Mayor in any department or agency of the city under the direct control of the Mayor;

(v) county court judges and magistrates;

(vi) members of the Classified Service of the Police and Fire Departments, the Police Chief if not a member of the Classified Service, the Fire Chief if not a member of the Classified Service, and the Sheriff;

(vii) attorneys and part-time employees employed by the District Attorney, other employees of the District Attorney excluded from the Career Service and placed in an alternate merit personnel system pursuant to state law, and up to ten employees

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appointed to serve at the pleasure of the District Attorney in positions specifically designated or created by the District Attorney in the District Attorney's office;

(viii) certified public accountants employed by the Auditor and up to five employees appointed to serve at the pleasure of the Auditor in positions specifically designated or created by the Auditor in the Auditor's Office;

(ix) employees of the Denver Art Museum, the Denver Museum of Nature and Science, the Denver Zoological Gardens, and the Denver Botanical Gardens;

(x) persons retained on a contractual basis to perform professional or technical services for limited periods of time;

(xi) employees of the City Council, Library Commission, Civil Service Commission, Board of Adjustment, and Denver Water; and

(xii) any hearing officers and up to two employees in positions specifically designated or created by the Career Service Board, appointed to serve at the pleasure of the Board.

(xiii) any employee appointed to serve at the pleasure of the mayor for the purpose of monitoring internal investigations and disciplinary actions in the Department of Safety, and any employees appointed by the monitor to serve at the pleasure of the monitor. The appointment of any monitor by the mayor pursuant to this or any other provision of the charter shall require confirmation by the City Council.

(xiv) the Director of Elections and no more than one other employee in a position specifically designated or created by the Clerk and Recorder, appointed to serve at the pleasure of the Clerk and Recorder. Any employee of the Denver Election Commission as of July 16, 2007, and formerly excepted from the Career Service pursuant to this section shall retain his or her position as an employee of the Clerk and Recorder if the employee qualifies to retain the position in accordance with the rules of the Career Service Board.

(xv) up to five employees appointed to serve at the pleasure of the Manager of Aviation in executive or other managerial positions in the Department of Aviation.

Additionally, the number of titles and pay grades reviewed by Segal is a representative sample of the city. Per OHR, the titles analyzed by Segal were selected to cover the largest percentage of city employees but only represented 11% of the city’s job titles. The city has 903 titles and 467 different pay grades. The Segal report covered 96 of 903 benchmark titles (11%) and 68 of 467 pay grades (15%). The positions chosen covered about 47% of employees. See Appendix B for a full list of pay titles and pay grades not included.

Below is a graph representing the amount of titles included and not included in Segal’s analysis (Note: Public Safety Cadet not showing due to scale):

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Observation 3

An independent audit of the city’s methodologies with respect to pay plan adjustments, classifications, and benefits has not been completed.

The city’s municipal code Section 18-5 requires that every four years the Mayor commission an independent audit of survey methodologies used by OHR in their recommendations for pay plan adjustments, classifications, and benefits. The most recent audit, dated in 2016, was commissioned by OHR utilizing Segal, as has been the case in prior years when OHR/CSA commissioned similar audits. Segal completed their audit and provided some recommendations regarding changes to methodology; however, this particular audit does not appear to meet the requirements of the city’s municipal code with respect to independence. Segal’s report did not specify what professional framework or standards (i.e., GAGAS) were used during their audit.

Sec. 18-5. - Annual setting of classifications, pay plans and benefits.

(d) Audit of survey methodologies and recommendations. In 2006 and not less than once every four (4) years thereafter, the mayor shall commission an independent audit of survey methodologies, determinations regarding generally prevailing rates and prevailing practices, and recommendations regarding pay rates and benefits made by the career service board or the Office of Human Resources Executive Director in the preceding year. Results of the independent audit shall be provided by the mayor to the City Council, the career service board and the Office of Human Resources Executive Director.

(Ord. No. 959-05, § 1, 12-19-05; Ord. No. 288-09, § 1, 5-18-09; Ord. No. 571-10, § 1, 10-18-10; Ord. No. 661-12, § 3, 12-26-12; Ord. No. 156-18, § 1, 3-5-18)

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Segal performed an audit of the city’s Annual Pay Survey methodologies and compared those methodologies to Segal’s own methodologies. Segal indicated in their report that they reviewed and completed the following:

• the third-party participation process,

• external data aggregation processes and the accuracy of the city’s rate determination,

• the identified labor markets and data sources,

• local and national data sources and the blending and use of the data,

• the process of linking benchmark data to occupational groups and the resulting range assignments, and

• analyzed a statistically significant number of benchmarks to ensure a strong job matching process and to recommend improvements to the process. See Appendix C for Segal audit report.

Recommendation

In an effort to confirm the findings with respect to the Segal audit of survey methodologies and recommendations, BKD recommends that the Mayor’s office commission this audit every four years as required in code Section 18-5 and address the specific objectives outlined: “The Mayor shall commission an independent audit of survey methodologies, determinations regarding generally prevailing rates and prevailing practices, and recommendations regarding pay rates and benefits made by the career service board or the Office of Human Resources Executive Director in the preceding year.” The Mayor’s office should determine and conclude on the definition of an audit and determine if that includes an independent comparison study. The Mayor’s office should select the qualified independent firm and agree to the scope work to be performed by the qualified firm. Also, BKD recommends that the firm selected utilize and describe the standards or professional frameworks used in assessing the methodologies and provide their opinions with respect to the methodologies utilized by the city.

Observation 4

OHR’s annual pay analysis does not currently include benefits analysis.

In addition to the compensation and benefit study performed every four years by an outside consultant, OHR conducts a market pay survey on an annual basis. The annual market survey completed by OHR does not include inquiries related to employee benefits; it only includes compensation. As total compensation calculations often consist of pay plans and benefits of an organization, it would be beneficial to survey the same peer groups as the compensation study regarding their benefits packages when trying to meet the city’s stated objective of attracting a competent workforce. During our assessment, we noted the following items:

• City code does not specify the frequency in which benefits should be reviewed.

• City code requires the Mayor or City Council to request a review of employee benefits, not OHR.

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Sec. 18-5. - Annual setting of classifications, pay plans and benefits.

(c) Benefits. Upon the request of the mayor or the city council, the Office of Human Resources Executive Director shall survey and recommend changes to employee benefits as necessary to attract and retain a qualified and competent workforce and to maintain the city's policy to provide generally prevailing compensation to employees in the classifications set forth in subsection (a) of this section. The director shall consult with and obtain a recommendation from the employee health insurance committee as provided in division 2 of article VI of this chapter prior to recommending any change to health insurance benefits. The mayor and the city council may accept, reject or modify any benefit recommendation made by the director pursuant to this section.

(Ord. No. 959-05, § 1, 12-19-05; Ord. No. 288-09, § 1, 5-18-09; Ord. No. 571-10, § 1, 10-18-10; Ord. No. 661-12, § 3, 12-26-12; Ord. No. 156-18, § 1, 3-5-18)

Recommendations

• The Mayor’s office should indicate how often the employee benefits are to be reviewed. BKD recommends this be completed at least every other year.

• Upon request from the Mayor’s office, benefits packages should be reviewed to ensure the total compensation for city employees is in line with comparable markets.

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Self-Insurance Opportunity

Background

The city utilizes Lockton Company (Lockton) for insurance brokerage services to assist and advise the city on buying and managing insurance plans, options, and plan structure. The city currently contracts with three different insurance companies to provide healthcare services for their approximately 13,600 employees. The three companies utilized are United Healthcare (UHC), Kaiser Permanente (Kaiser), and Denver Health. Currently, all three plans are operating on fully insured contracts. Fully insured contracts are healthcare plans where the employer contracts with an insurance company to cover the costs of employees and dependents, versus a self-insured plan where the employer funds health insurance benefits to employees and dependents with its own funds. In a fully insured health plan, the insurance company takes on the risk, which can often lead to higher premiums for the organization and employees. If the dollar amount in aggregate for claims increases, organizations typically experience higher renewal costs for the succeeding plan year. Alternatively, any surplus, or premiums collected minus claims paid, is realized by the insurance company instead of the city under the current fully insured model.

In November and December 2016, Lockton presented a study they completed to city leadership (members of Benefits & Finance) to show the value in the city self-insurance through UHC; according to Lockton, UHC is the only insurance provider used by the city that supports the self-insurance model. Lockton indicated that Kaiser and Denver Health do not support this. There are approximately 11,000 covered employees within the city, 60% are enrolled in Kaiser, 34% in UHC and 6% in Denver Health. In 2016 the city paid $42.6 Million to UHC out of a total estimated spend for all three insurance carriers of $94 Million.

It is important to note that under the self-insurance model, the financial risk to the city will be limited by stop-loss insurance. Stop-loss insurance policies in aggregate are designed to protect self-insured employers as a reimbursement mechanism for catastrophic claims exceeding pre-determined levels.

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Lockton prepared and presented two separate presentations to city leadership within OHR and the finance organization.

• Presentation 1, in November 2016, discussed the background on self-insurance, which insurance companies the city currently has that would allow for self-insurance, and some of the limitations directly related to self-insurance. See Appendix D for presentation.

• Presentation 2, in December 2016, provided more information on the budgeting requirements and cash outlay required with self-insurance. See Appendix E for presentation.

Lockton’s presentations highlighted several benefits to the city including the calculation that the city could have realized a possible savings of $3.1 Million for the 2016 plan year for UHC policy holders only.

Scope

BKD was engaged to evaluate the Lockton presentations, assess what actions have taken place with respect to this report and to assess if self-insurance could be the right opportunity for the city.

Graphic prepared by Lockton to illustrate benefits of stop loss insurance relative to the maximum liability for the employer.

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Observation 1

No decisions have been made by the city regarding revising the current benefit plan relating to self-insurance. Based on a study performed in 2016 by Lockton, the city would be a good candidate for self-insurance of certain medical plan(s). Based on inquires with city staff and in corroboration with the Lockton presentations, the following was observed:

• The city has not made any decision with respect to self-insurance since the city charter/code does not clearly define who is responsible for making such a decision. Section 18-5 suggests that the Mayor or City Council should request this type of survey to be conducted by the OHR Executive Director; however, there is additional detailed within Section 18-184, the Employee Health Insurance Committee, whose duties are to “advise the career service board and the Office of Human Resources Executive Director of the needs of persons in the employ of the City and County of Denver for a medical, life, dental, and long-term disability insurance financed, in whole or in part, by the city and shall make recommendations for instituting, altering, implementing, financing or terminating such an insurance program.”

• Per Lockton’s presentations only one (UHC) of the three insurance companies utilized by the city can support the self-insurance model.

To gain further information on the feasibility of this type of insurance setup in the public sphere, BKD informally surveyed peer cities that OHR uses to benchmark the city’s compensation and benefits on an annual basis. The purpose of our survey was to assess if the city’s peers also self-fund their health insurance benefits. The results of the survey are summarized in the table below.

Entity Does the entity have a self-

funded insurance plan? Adams County No response City of Aurora No Arapahoe County No City and County of San Francisco Yes City of Albuquerque No State of Colorado Yes City of Seattle Yes City of Baltimore No response City of Boston Yes City of Detroit Yes City of Fresno Yes City of Houston Yes City of Indianapolis No response City of Jacksonville Yes City of Los Angeles No response City of Memphis Yes City of Milwaukee Yes City of Nashville No New York City No response

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Entity Does the entity have a self-

funded insurance plan? City of Philadelphia Yes District of Columbia No City of Chicago Yes Jefferson County Yes Denver Water Yes

The results of the survey indicate a majority of the surveyed organizations have adopted the self-insurance model.

Recommendations

• BKD recommends that Lockton present the latest opportunities available to the city to the Employee Health Insurance Committee (EHIC) who has the authority to recommend changes to OHR and the Career Service Board.

• Any analysis performed by OHR upon the recommendation from EHIC should include the following considerations: financial, cash flow, risk tolerance levels, comparable coverage needs, and administration and compliance (fees, HIPAA, nondiscrimination).

• Should the city ultimately decide to go forward with the self-insurance option, the city should utilize EHIC, and potentially other individuals/groups from various departments within the city, to assist OHR with setup to provide comparable benefits, including plan structure and options, administration, compliance, and financial design of the program.

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Elected Official Compensation

Background

Elected charter officers compensation is required to be calculated based on the following guidelines listed in Article IX, Part 2, Section 9.2.2 of the charter:

§ 9.2.2 - Limitation on salaries and benefits of elected charter officers.

(A) After January 1 of any general election year for elected Charter officers, but before the general election, the salaries of such officers shall be fixed by ordinance for the ensuing term within the limits set forth in this section. The salaries shall not exceed the lesser of:

(i) The current salaries adjusted for the cumulative percentage change over the preceding four years in the Consumer Price Index for All Urban Consumers, Denver-Boulder-Greeley, or its successor index; or

(ii) The current salaries adjusted for the cumulative percentage change over the preceding four (4) years in the mean salary of employees in the Career Service.

(B) Salaries fixed by ordinance pursuant to this section shall become effective on the first day of the ensuing term. The ordinance, once it is enacted, shall be self-executing and may not be modified, repealed or superseded during the term of office.

(C) Elected charter officers may, to the extent provided by ordinance, receive benefits paid to or on behalf of employees by the city, in an amount not to exceed the amount established by ordinance for Career Service employees.

(Ord. No. 665-03, § 1, 8-25-03, elec. 11-4-03)

In 2015 and in years prior, City Council has requested OHR’s assistance in completing the calculations using the Consumer Price Index (CPI) as well as career service percentage changes. For the past election cycle in 2015, OHR calculated the cumulative percentage change of employees in career services using the city’s merit budget for all regular limited and unlimited full-time career service positions. Per the Classification and Compensation Manual last updated February 2018, the merit budget which was used to calculate the cumulative salary increases, states:

Section 1: Classification & Compensation Division Responsibilities

Annual Merit Program

The City and County of Denver maintains an annual pay for performance program that includes both a performance review and a merit increase. When available, an eligible career service employee may receive a merit increase based on the employee's performance rating. The City and County of Denver’s merit budget is approved by Budget, Career Service Board, City Council and the mayor each year. The annual performance management and merit increase information for the city is found of the Performance Management Webpage found at Human Resource Center >Manager Resources >Performance Management.

Scope

BKD was engaged to evaluate the compliance of the elected officials’ compensation with respect to the Denver Code of Ordinances.

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Observation 1

The elected official compensation calculation process and the roles and responsibilities involved should be better defined and clarified.

The salaries for elected charter officers (officials) are to be calculated based on guidelines listed in Article IX, Part 2, Section 9.2.2 of the charter. This section requires salary adjustments for officials to be adjusted for the cumulative percentage change over the preceding four years in the mean salary of the employees in the Career Service. Based on our review of this process, BKD observed the following:

• The charter does not indicate who will conduct research and perform the compensation calculation used to determine the elected official’s compensation for the succeeding four years.

• The charter specifically states the second calculation (ii from § 9.2.2 (A)) is supposed to be the mean salary percentage increases. The charter does not appear to delineate between merit based increases and other increases, such as promotional increases, which may affect career service cumulative salary percentage increases.

• There appears to be no formalized process in place to assess and validate that appropriate data is being used when performing this calculation. For example, there are no documented procedures explaining where data is obtained, what data is obtained, and how the data is processed and/or calculated.

• The methodology of how raises are applied is not consistent. For example, in some instances, the agreed raise amount is applied to official’s salary each year respectively. In other cases, the officials were given four years’ worth of raises immediately (lump sum; not distributed over four years).

Recommendations

• BKD recommends that the charter be reviewed and enhanced to include roles and responsibilities with respect to determining the official’s compensation calculation and the process as well as potential clarification regarding the calculations used.

• OHR and City Council should jointly formulate procedural documentation around the calculation of official compensation to include where data is obtained, how data is obtained, who obtains data, who performs the calculations, who reviews the calculation, what data fields are considered, timing of the calculation, timing of the payout and any other steps that need to be considered during the process, including retention of documentation for audit purposes.

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Appendices

Appendix A – Segal Total Rewards Assessment dated May 2017 – please follow this link - http://bit.ly/OHRdocs

Appendix B—Career Service Titles/Pay Grades Not Included in Assessment

The following is a list of titles that were not included in the Segal Report Total Rewards Assessment dated May 2017.

Title Occupational Group Salary Plan

Pay Grade

Mayor's Youth Worker General Administrative Hourly A-403

Recreation Trainee General Administrative Hourly A-403

Professional Occupations Intern I General Administrative Hourly A-404

Social Worker Intern General Administrative Hourly A-405

Professional Occupations Intern II General Administrative Hourly A-406

Professional Occupations Intern III General Administrative Hourly A-408

Recreation Instructor General Administrative Hourly A-607

Special Education Teaching Assistant General Administrative Hourly A-611

Cataloging Assistant General Administrative Hourly A-612

Human Service Advocate General Administrative Hourly A-612

Youth Worker General Administrative Hourly A-612

311 Operations Assistant General Administrative Hourly A-613

Eligibility Technician I General Administrative Hourly A-613

Human Resources Technician I General Administrative Hourly A-613

Operations Assistant General Administrative Hourly A-613

Zookeeper General Administrative Hourly A-613

Business Development Associate I General Administrative Hourly A-614

Child Support Technician I General Administrative Hourly A-614

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Pay Grade

Graphics Technician General Administrative Hourly A-614

Human Service Supervisor General Administrative Hourly A-614

Medical Only Claims Adjuster General Administrative Hourly A-614

Modified Duty Coordinator General Administrative Hourly A-614

Staff Community Development Associate General Administrative Hourly A-614

Staff Social Case Worker General Administrative Hourly A-614

Victim Specialist General Administrative Hourly A-614

Work Release Technician General Administrative Hourly A-614

Education Program Assistant General Administrative Hourly A-615

Eligibility Specialist General Administrative Hourly A-615

Human Resources Technician II General Administrative Hourly A-615

Lead Eligibility Technician General Administrative Hourly A-615

Maintenance Control Technician General Administrative Hourly A-615

Maintenance Liaison General Administrative Hourly A-615

Management Analyst I General Administrative Hourly A-615

Marketing and Communications Professional I General Administrative Hourly A-615

Outreach Case Coordinator General Administrative Hourly A-615

Police Photographic Specialist General Administrative Hourly A-615

Special Education Teaching Assistant Supervisor General Administrative Hourly A-615

Youth Counselor General Administrative Hourly A-615

Assistant Golf Professional General Administrative Hourly A-616

Aviation Security Technician General Administrative Hourly A-616

Contract Compliance Technician General Administrative Hourly A-616

Executive Assistant II General Administrative Hourly A-616

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Pay Grade

Lead Child Support Technician General Administrative Hourly A-616

Lead Human Resources Technician General Administrative Hourly A-616

Lead Youth Counselor General Administrative Hourly A-616

Leave Technician General Administrative Hourly A-616

Purchasing Technician General Administrative Hourly A-616

Staff Buyer General Administrative Hourly A-616

Aquatics Coordinator General Administrative Hourly A-617

Claims Adjuster I General Administrative Hourly A-617

Elections Division Assistant General Administrative Hourly A-617

Executive Assistant III General Administrative Hourly A-617

Program Quality Assurance Technician General Administrative Hourly A-617

Recreation Program Coordinator General Administrative Hourly A-617

Safety and Industrial Hygiene Professional I General Administrative Hourly A-617

Staff Special Education Teacher General Administrative Hourly A-617

Airport Emergency Dispatcher General Administrative Hourly A-618

Airport Operations Representative General Administrative Hourly A-618

Business Development Associate II General Administrative Hourly A-618

Community Development Associate General Administrative Hourly A-618

Program Coordinator General Administrative Hourly A-618

Airport Communications Center Specialist General Administrative Hourly A-619

Court Interpreter General Administrative Hourly A-619

Sign Language Interpreter General Administrative Hourly A-619

Contract Compliance Coordinator General Administrative Hourly A-620

Terminal Operations Officer General Administrative Hourly A-624

18



Pay Grade

Associate Human Resources Business Partner General Administrative Salary A-807

Associate Recruiter General Administrative Salary A-807

Associate Statistical Research General Administrative Salary A-807

Associate Statistical Researcher General Administrative Salary A-807

Benefits Analyst General Administrative Salary A-807

Catalog Librarian General Administrative Salary A-807

Catalog Librarian Hourly General Administrative Hourly A-807

City Council Aide General Administrative Salary A-807

City Council Aide Hourly General Administrative Hourly A-807

Community Relations Ombudsman OIM General Administrative Salary A-807

Content Developer General Administrative Salary A-807

Content Developer Hourly General Administrative Hourly A-807

Events Coordinator General Administrative Salary A-807

Executive Assistant To The Mayor General Administrative Salary A-807

Graphic Designer General Administrative Salary A-807

Graphic Designer Hourly General Administrative Hourly A-807

Graphics Designer Hourly General Administrative Hourly A-807

Graphics Supervisor General Administrative Salary A-807

Learning and Development Analyst General Administrative Salary A-807

Leave Administration Coordinator General Administrative Salary A-807

Legislative Assistant General Administrative Salary A-807

Librarian Hourly General Administrative Hourly A-807

Licensed Therapist - Masters Level General Administrative Salary A-807

Management Analyst II Hourly General Administrative Hourly A-807

19



Pay Grade

Social Case Worker Hourly General Administrative Hourly A-807

Team Decision Making Coordinator General Administrative Salary A-807

Therapist - Masters Level General Administrative Salary A-807

Utilization Management Coordinator General Administrative Salary A-807

Wellness Program Coordinator General Administrative Salary A-807

Youth Counselor Supervisor General Administrative Salary A-807

Zoo Area Supervisor General Administrative Salary A-807

Associate Buyer General Administrative Salary A-808

Associate Buyer Hourly General Administrative Hourly A-808

Branch Manager General Administrative Salary A-808

Business Development Representative I General Administrative Salary A-808

Business Development Supervisor General Administrative Salary A-808

City Council Clerk General Administrative Salary A-808

Collection Specialist General Administrative Salary A-808

Community Development Representative I General Administrative Salary A-808

Deputy Public Trustee General Administrative Salary A-808

Human Resources Service Center Supervisor General Administrative Salary A-808

Interpreter Coordinator General Administrative Salary A-808

Lead Team Decision Making Coordinator General Administrative Salary A-808

Lead Utilization Management Coordinator General Administrative Salary A-808

Library Outreach Specialist General Administrative Salary A-808

Maintenance Control Supervisor General Administrative Salary A-808

Marketing and Communications Professional II General Administrative Salary A-808

Marketing and Communications Professional II Hourly General Administrative Hourly A-808

20



Pay Grade

Operational Supervisor I Hourly General Administrative Hourly A-808

Prevailing Wage Investigator General Administrative Salary A-808

Program Administrator Hourly General Administrative Hourly A-808

Recreation Supervisor General Administrative Salary A-808

Safety and Industrial Hygiene Professional II General Administrative Salary A-808

Senior Social Case Worker General Administrative Salary A-808

Senior Workforce Development Advisor General Administrative Salary A-808

Special Collection Librarian General Administrative Salary A-808

Special Collection Librarian Hourly General Administrative Hourly A-808

Special Education Teacher General Administrative Salary A-808

Technical Director - Board of Adjustment Zoning General Administrative Salary A-808

311 Analyst and Trainer General Administrative Salary A-809

ADA Coordinator General Administrative Salary A-809

Agency Trainer General Administrative Salary A-809

Agency Trainer Hourly General Administrative Hourly A-809

Americans with Disabilities Act Compliance Officer General Administrative Salary A-809

Application Support Administrator Associate General Administrative Salary A-809

Claims Adjuster II General Administrative Salary A-809

Classification and Compensation Analyst General Administrative Salary A-809

Contact Center Operations Manager General Administrative Salary A-809

Eligibility Supervisor General Administrative Salary A-809

Golf Professional General Administrative Salary A-809

Human Resources Business Partner General Administrative Salary A-809

Human Resources Data Analyst General Administrative Salary A-809

21



Pay Grade

Lead Prevailing Wage Investigator General Administrative Salary A-809

Lead Social Case Worker General Administrative Salary A-809

Management Analyst III General Administrative Salary A-809

Management Analyst III Hourly General Administrative Hourly A-809

Management Analyst OIM General Administrative Salary A-809

Manager of Publication General Administrative Salary A-809

Outreach Case Coordinator Supervisor General Administrative Salary A-809

Recruiter General Administrative Salary A-809

Senior Benefits Analyst General Administrative Salary A-809

Senior Catalog Librarian General Administrative Salary A-809

Senior Learning and Development Analyst General Administrative Salary A-809

Senior Librarian General Administrative Salary A-809

Senior Special Collection Librarian General Administrative Salary A-809

Senior Statistical Researcher General Administrative Salary A-809

Television Programmer General Administrative Salary A-809

Administrator I General Administrative Salary A-810

Administrator I Hourly General Administrative Hourly A-810

Airport Communications Center Supervisor General Administrative Salary A-810

Associate Administrator General Administrative Salary A-810

Aviation Land Administrator General Administrative Salary A-810

Booking Coordinator General Administrative Salary A-810

Booking Coordinator Hourly General Administrative Hourly A-810

Business Development Representative II General Administrative Salary A-810

Community Development Representative II General Administrative Salary A-810

22



Pay Grade

Community Development Representative II Hourly General Administrative Hourly A-810

Contract Administrator Hourly General Administrative Hourly A-810

Contract Compliance Supervisor General Administrative Salary A-810

Court Division Supervisor General Administrative Salary A-810

Deputy Monitor OIM General Administrative Salary A-810

Economic Development Supervisor General Administrative Salary A-810

Forensic Quality Assurance Specialist General Administrative Salary A-810

Online Designer General Administrative Salary A-810

Operational Supervisor II General Administrative Salary A-810

Safety & Industrial Hygiene Administrator General Administrative Salary A-810

Senior Buyer General Administrative Salary A-810

Senior City Council Aide General Administrative Salary A-810

Senior City Council Aide Hourly General Administrative Hourly A-810

Senior Recreation Supervisor General Administrative Salary A-810

Special Education Teacher Supervisor General Administrative Salary A-810

Stapleton Redevelopment Programs Manager General Administrative Salary A-810

Television & Video Director and Editor General Administrative Salary A-810

Television & Video Director and Editor Hourly General Administrative Hourly A-810

Television & Video Producer General Administrative Salary A-810

Television & Video Producer Hourly General Administrative Hourly A-810

Therapist Supervisor General Administrative Salary A-810

Agency Training Supervisor General Administrative Salary A-811

Application Support Administrator Senior General Administrative Salary A-811

Deputy Director of Emergency Management General Administrative Salary A-811

23



Pay Grade

Entertainment Production Coordinator General Administrative Salary A-811

Learning and Development Administrator General Administrative Salary A-811

Marketing and Communications Specialist Hourly General Administrative Hourly A-811

Program Manager General Administrative Salary A-811

Ramp Tower Supervisor General Administrative Salary A-811

Real Estate Agent General Administrative Salary A-811

Safety & Industrial Hygiene Supervisor General Administrative Salary A-811

Senior Classification and Compensation Analyst General Administrative Salary A-811

Senior Human Resources Business Partner General Administrative Salary A-811

Senior Human Resources Data Analyst General Administrative Salary A-811

Senior Human Resources Data Analyst Hourly General Administrative Hourly A-811

Senior Recruiter General Administrative Salary A-811

Special Events Coordinator General Administrative Salary A-811

Administrative Assistant To The Mayor General Administrative Salary A-812

Airport Operations Supervisor General Administrative Salary A-812

Booking Specialist General Administrative Salary A-812

City Council Legislative Analyst General Administrative Salary A-812

City Council Legislative Analyst Hourly General Administrative Hourly A-812

Contract Administration Supervisor General Administrative Salary A-812

Cost Estimator Analyst General Administrative Salary A-812

Employee Relations Specialist General Administrative Salary A-812

Human Resources Supervisor General Administrative Salary A-812

Human Resources Supervisor Hourly General Administrative Hourly A-812

Management Analyst IV General Administrative Salary A-812

24



Pay Grade

Management Analyst Supervisor General Administrative Salary A-812

Onboarding Supervisor General Administrative Salary A-812

Organizational Development Specialist General Administrative Salary A-812

Recreation Manager General Administrative Salary A-812

Research Supervisor General Administrative Salary A-812

Senior Online Designer General Administrative Salary A-812

Senior Television & Video Producer General Administrative Salary A-812

Senior Television and Video Producer Hourly General Administrative Hourly A-812

Terminal Operations Supervisor General Administrative Salary A-812

Workers' Compensation Claims Supervisor General Administrative Salary A-812

Administrator II General Administrative Salary A-813

Administrator II Hourly General Administrative Hourly A-813

Buyer Supervisor General Administrative Salary A-813

City Forester General Administrative Salary A-813

Concession And Asset Supervisor General Administrative Salary A-813

Contact Center Director General Administrative Salary A-813

Equal Employment Opportunity Administrator General Administrative Salary A-813

Leave and ADA Manager General Administrative Salary A-813

Legal Administrator General Administrative Salary A-813

Senior Real Estate Agent General Administrative Salary A-813

Administrative Officer General Administrative Salary A-814

Director of Recreation General Administrative Salary A-814

Human Resources Manager General Administrative Salary A-814

Human Resources Manager Hourly General Administrative Hourly A-814

25



Pay Grade

Library Manager General Administrative Salary A-814

Manager General Administrative Salary A-814

Manager of Airside Operations General Administrative Salary A-814

Manager of Aviation Security General Administrative Salary A-814

Marketing and Communications Manager General Administrative Salary A-814

Purchasing Manager General Administrative Salary A-814

Recruiting Manager General Administrative Salary A-814

Section Manager of Aviation Operations General Administrative Salary A-814

Senior Cost Estimator Analyst General Administrative Salary A-814

Talent and Development Manager General Administrative Salary A-814

Administrator III General Administrative Salary A-815

Director of Natural Resources General Administrative Salary A-815

Project Manager II General Administrative Salary A-815

Senior Deputy Monitor OIM General Administrative Salary A-815

Strategic Advisor General Administrative Salary A-815

Director General Administrative Salary A-816

Director Hourly General Administrative Hourly A-816

Director of Airside Operations General Administrative Salary A-816

Director of Aviation Operations General Administrative Salary A-816

Director of Aviation Security General Administrative Salary A-816

Director of Facilities Management General Administrative Salary A-816

Director of Fleet Maintenance General Administrative Salary A-816

Director of Golf General Administrative Salary A-816

Director of Parks General Administrative Salary A-816

26



Pay Grade

Director of Purchasing General Administrative Salary A-816

Executive Director - City Council Staff General Administrative Salary A-816

Executive Director - Civil Service Commission General Administrative Salary A-816

Executive Officer General Administrative Salary A-816

Human Resources Director General Administrative Salary A-816

Library Director General Administrative Salary A-816

Marketing and Communications Director General Administrative Salary A-816

Benefits and Wellness Director General Administrative Salary A-817

Classification and Compensation Director General Administrative Salary A-817

Deputy Manager Parks And Recreation General Administrative Salary A-817

Director of Emergency Communication Center General Administrative Salary A-817

Director of Solid Waste General Administrative Salary A-817

Director of Traffic Operations General Administrative Salary A-817

Executive Manager General Administrative Salary A-817

Human Resources Technology and Innovation Director General Administrative Salary A-817

Learning and Development Director General Administrative Salary A-817

Manager of Air Service Development General Administrative Salary A-817

Talent Acquisition Director General Administrative Salary A-817

Executive Director General Administrative Salary A-818

Monitor OIM General Administrative Salary A-818

Senior Director of Aviation Infrastructure Management General Administrative Salary A-818

City Librarian General Administrative Salary A-819

Executive General Administrative Salary A-819

Senior Public Works Director General Administrative Salary A-819

27



Pay Grade

Deputy Director of the Office of Human Resources General Administrative Salary A-820

Deputy Manager General Administrative Salary A-821

Deputy Manager of Aviation General Administrative Salary A-821

Deputy Executive Director of Aviation General Administrative Salary A-823

Director of the Denver Office of Economic Development General Administrative Salary A-823

Executive Director of the Office of Human Resources General Administrative Salary A-823

Public Safety Cadet Public Safety Cadet Hourly B-403

Cooperative Education Trainee Clerical Hourly C-402

Office Occupations Trainee Clerical Hourly C-402

Golf and Pro Shop Assistant Clerical Hourly C-603

Administrative Support Assistant I Clerical Hourly C-605

Hospital Switchboard Operator Clerical Hourly C-606

Pool Coordinator Clerical Hourly C-607

Recreation Services Representative Clerical Hourly C-608

Administrative Support Assistant III Clerical Hourly C-610

Bibliographic Technician Clerical Hourly C-610

Medical Transcriptionist Clerical Hourly C-612

Administrative Support Assistant IV Clerical Hourly C-613

Aviation Security Agent Clerical Hourly C-613

DHS Customer Service Agent Clerical Hourly C-613

Elections Support Assistant Clerical Hourly C-613

Events Facilitator Clerical Hourly C-613

Hotline Operator Clerical Hourly C-613

Judicial Assistant I Clerical Hourly C-613

28



Pay Grade

311 Customer Service Agent II Clerical Hourly C-614

Administrative Support Assistant V Clerical Hourly C-614

Criminal Justice Transcriptionist Clerical Hourly C-614

Lead Elections Support Assistant Clerical Hourly C-614

Senior Aviation Security Agent Clerical Hourly C-614

311 Customer Service Specialist Clerical Hourly C-615

Judicial Assistant II Clerical Hourly C-615

Lead Customer Service Agent Clerical Hourly C-615

Licensing Technician I Clerical Hourly C-615

Motor Vehicle Technician II Clerical Hourly C-615

Licensing Technician II Clerical Hourly C-616

Motor Vehicle Technician III Clerical Hourly C-616

Senior Transcriptionist Clerical Hourly C-617

Motor Vehicle Supervisor Clerical Hourly C-618

Aviation Customer Service Supervisor Clerical Hourly C-619

Supervisor of Administrative Support II Clerical Salary C-808

Aviation Customer Service Manager Clerical Salary C-809

Forensic Laboratory Technician Engineering & Science Hourly E-617

Environmental Public Health Investigator I Engineering & Science Hourly E-618

Permit Review Technician I Engineering & Science Hourly E-618

Surveying Technician Engineering & Science Hourly E-618

Materials Tester Engineering & Science Hourly E-619

Computer Aided Drafting Technician Engineering & Science Hourly E-620

Engineering Associate Engineering & Science Hourly E-620

29



Pay Grade

Permit Review Technician II Engineering & Science Hourly E-620

Staff Parks Landscape Planner Engineering & Science Hourly E-620

Environmental Public Health Analyst I Engineering & Science Hourly E-621

Lead Permit Review Technician Engineering & Science Hourly E-621

Staff Project Inspector Engineering & Science Hourly E-621

Senior Surveying Technician Engineering & Science Hourly E-622

Plans Review Specialist I Engineering & Science Hourly E-623

Crime Scene Investigator II Engineering & Science Hourly E-624

Plans Review Specialist II Engineering & Science Hourly E-625

Crime Scene Supervisor Engineering & Science Hourly E-628

Forensic Autopsy Technician Supervisor Engineering & Science Salary E-808

Permit Supervisor Engineering & Science Salary E-808

Forensic Scientist I Engineering & Science Salary E-809

Wastewater Quality Control Supervisor Engineering & Science Salary E-809

Associate Development Project Coordinator Engineering & Science Salary E-810

Environmental Public Health Investigator III Engineering & Science Salary E-810

Associate City Planner Hourly Engineering & Science Hourly E-811

Associate Parks Landscape Planner Engineering & Science Salary E-811

Project Inspector Hourly Engineering & Science Hourly E-811

Public Health Administrator Engineering & Science Salary E-811

Staff Architect Associate Engineering & Science Salary E-811

Staff Engineer Engineering & Science Salary E-811

Staff Land Surveyor Engineering & Science Salary E-811

Aviation Noise Abatement Officer Engineering & Science Salary E-812

30



Pay Grade

Chemist Engineering & Science Salary E-812

Environmental Public Health Analyst II Engineering & Science Salary E-812

Environmental Public Health Program Supervisor Engineering & Science Salary E-812

Senior Development Project Coordinator Engineering & Science Salary E-812

Senior Engineering Associate Engineering & Science Salary E-812

Senior Project Inspector Engineering & Science Salary E-812

Aviation Electrical and Electronic Support Engineer Engineering & Science Salary E-813

Environmental Administrator Engineering & Science Salary E-813

Plans Review Supervisor Engineering & Science Salary E-813

Senior City Planner Engineering & Science Salary E-813

Senior City Planner Hourly Engineering & Science Hourly E-813

Tenant Facility Project Supervisor Engineering & Science Salary E-813

Architect Engineering & Science Salary E-814

Architect Hourly Engineering & Science Hourly E-814

Engineer Engineering & Science Salary E-814

Engineer Hourly Engineering & Science Hourly E-814

Fleet Maintenance Support Engineer Engineering & Science Salary E-814

Project Manager I Engineering & Science Salary E-814

Urban Design Architect Engineering & Science Salary E-814

Environmental Public Health Manager Engineering & Science Salary E-815

Forensic Scientist Supervisor Engineering & Science Salary E-815

Land Surveyor Supervisor Engineering & Science Salary E-815

Materials Laboratory Administrator Engineering & Science Salary E-815

Principal City Planner Engineering & Science Salary E-815

31



Pay Grade

Principal City Planner Hourly Engineering & Science Hourly E-815

Wastewater Quality Control Manager Engineering & Science Salary E-815

Aviation Noise Abatement Supervisor Engineering & Science Salary E-816

Aviation Planning Administrator Engineering & Science Salary E-816

Landscape Architect Supervisor Engineering & Science Salary E-816

Project Manager II Engineering & Science Salary E-816

Project Manager II Hourly Engineering & Science Hourly E-816

Fire Protection Engineer Engineering & Science Salary E-817

Fire Protection Engineer Hourly Engineering & Science Hourly E-817

Plans Review Engineer Engineering & Science Salary E-817

Plans Review Engineer Hourly Engineering & Science Hourly E-817

Senior Architect Engineering & Science Salary E-817

City Surveyor Engineering & Science Salary E-818

Engineer & Architect Supervisor Engineering & Science Salary E-818

Engineer and Architect Specialist Engineering & Science Salary E-818

Fire Protection Supervisor Engineering & Science Salary E-818

Manager Engineering & Science Salary E-818

Director of Airport Planning and Noise Engineering & Science Salary E-819

Director of Environmental Programs Engineering & Science Salary E-819

Aviation Program Manager Engineering & Science Salary E-820

Director Engineering & Science Salary E-820

Director Hourly Engineering & Science Hourly E-820

Senior Engineer\Architect Manager Engineering & Science Salary E-821

Engineer and Architect Director Engineering & Science Salary E-822

32



Pay Grade

Principal Project Manager Engineering & Science Salary E-822

Engineer and Architect Executive Engineering & Science Salary E-824

City Engineer Engineering & Science Salary E-825

Computer Operator Information Technology Hourly I-613

Staff Information Technology Technician Information Technology Hourly I-614

Geographic Information Systems Technician Information Technology Hourly I-615

Associate Information Technology Technician Information Technology Hourly I-617

Geographic Information Systems Analyst Information Technology Hourly I-620

Lead Information Technology Technician Information Technology Hourly I-620

Network Administrator I Information Technology Hourly I-622

Staff Information Technology Developer Information Technology Hourly I-622

Staff Information Technology Systems Administrator Information Technology Hourly I-622

Staff Information Technology Systems Analyst Information Technology Hourly I-622

Database Administrator I Information Technology Hourly I-623

Staff Enterprise Resource Planning Developer Information Technology Hourly I-623

Staff Enterprise Resource Planning Systems Analyst Information Technology Hourly I-623

Staff Data Architect Information Technology Hourly I-625

911 Systems Administrator I Information Technology Hourly I-626

Senior Information Technology Communications Technician Information Technology Hourly I-626

Television Engineer Information Technology Salary I-809

Television Engineer Hourly Information Technology Hourly I-809

Data Team Administrator Information Technology Salary I-810

Information Technology Technical Writer Information Technology Salary I-811

IT Project Manager I Information Technology Salary I-811

33



Pay Grade

Webmaster Information Technology Salary I-811

Associate Information Technology Developer Information Technology Salary I-812

Associate Information Technology Developer Hourly Information Technology Hourly I-812

Associate Information Technology Systems Administrator Information Technology Salary I-812

Associate Information Technology Systems Analyst Information Technology Salary I-812

ERP Applications Administrator I Information Technology Salary I-812

Information Technology Technician Supervisor Information Technology Salary I-812

Network Administrator II Information Technology Salary I-812

Associate Enterprise Resource Planning Developer Information Technology Salary I-813

Associate Enterprise Resource Planning Systems Analyst Information Technology Salary I-813

Database Administrator II Information Technology Salary I-813

Associate Data Architect Information Technology Salary I-814

ERP Applications Administrator II Information Technology Salary I-814

Geographic Information Systems Data Administrator Information Technology Salary I-814

Geographic Information Systems Photogrammetry Administrator Information Technology Salary I-814

Information Technology Project Manager Information Technology Salary I-814

Network Engineer Information Technology Salary I-814

Senior Information Technology Developer Information Technology Salary I-814

Senior Information Technology Systems Administrator Hourly Information Technology Hourly I-814

Senior Information Technology Systems Analyst Hourly Information Technology Hourly I-814

911 Systems Administrator II Information Technology Salary I-815

Application Architect I Information Technology Salary I-815

IT Project Manager III Information Technology Salary I-815

IT Project Manager III Hourly Information Technology Hourly I-815

34



Pay Grade

Senior Enterprise Resource Planning Developer Information Technology Salary I-815

Senior Enterprise Resource Planning Systems Analyst Information Technology Salary I-815

Application Architect II Information Technology Salary I-816

Senior Data Architect Information Technology Salary I-816

IT Program Manager Information Technology Salary I-817

Administrator II Information Technology Salary I-818

Information Security Manager Information Technology Salary I-818

Administrator III Information Technology Salary I-820

Administrator III Hourly Information Technology Hourly I-820

Information Technology Director Information Technology Salary I-821

Senior Director of Information Technology Information Technology Salary I-822

Information Technology Executive Information Technology Salary I-823

Executive Information Technology Salary I-824

Election Judges Maintenance & Operations Hourly J-000

Election Judges Stipend Maintenance & Operations Hourly J-000

Custodial Trainee Maintenance & Operations Hourly J-403

Parks Intern I Maintenance & Operations Hourly J-405

Utility Worker Trainee Maintenance & Operations Hourly J-405

Parks Intern II Maintenance & Operations Hourly J-407

Parks Intern III Maintenance & Operations Hourly J-409

Vocational Mechanic Trainee Maintenance & Operations Hourly J-410

Food Service Worker Maintenance & Operations Hourly J-602

Laundry Worker Maintenance & Operations Hourly J-603

Cook Maintenance & Operations Hourly J-605

35



Pay Grade

Washing Machine Operator Maintenance & Operations Hourly J-605

Animal Care Attendant Maintenance & Operations Hourly J-607

Central Supply Lead Technician Maintenance & Operations Hourly J-607

Lead Custodian Maintenance & Operations Hourly J-607

Transportation Worker Maintenance & Operations Hourly J-607

Laundry Supervisor Maintenance & Operations Hourly J-608

Maintenance Assistant Maintenance & Operations Hourly J-608

Senior Transportation Worker Maintenance & Operations Hourly J-608

Zoo Commissary Worker Maintenance & Operations Hourly J-608

Stock keeper I Maintenance & Operations Hourly J-609

Central Supply Technician Maintenance & Operations Hourly J-610

Gardening Technician Maintenance & Operations Hourly J-610

Parking Meter Collector Maintenance & Operations Hourly J-610

Utility Worker Maintenance & Operations Hourly J-610

Custodial Supervisor Maintenance & Operations Hourly J-611

Automotive Service Technician Maintenance & Operations Hourly J-612

Horticultural Worker Maintenance & Operations Hourly J-612

Staff Closed Circuit Television Technician Maintenance & Operations Hourly J-612

Heavy Equipment Service Technician Maintenance & Operations Hourly J-613

Park Horticulturist Maintenance & Operations Hourly J-613

Stable Master Maintenance & Operations Hourly J-613

Trades Apprentice Maintenance & Operations Hourly J-613

Traffic Operations Technician I Maintenance & Operations Hourly J-613

Arborist Technician I Maintenance & Operations Hourly J-614

36



Pay Grade

Associate Closed Circuit Television Technician Maintenance & Operations Hourly J-614

Custodial Services Supervisor Maintenance & Operations Hourly J-614

Equipment Operator Specialist Maintenance & Operations Hourly J-614

Aviation Snow Removal Operator Maintenance & Operations Hourly J-615

Building and Grounds Supervisor Maintenance & Operations Hourly J-615

Central Supply Supervisor Maintenance & Operations Hourly J-615

Traffic Operations Technician II Maintenance & Operations Hourly J-615

Arborist Technician II Maintenance & Operations Hourly J-616

Asphalt Plant Operator Maintenance & Operations Hourly J-616

Assistant Golf Course Operator Maintenance & Operations Hourly J-616

Associate Heavy Equipment Mechanic Maintenance & Operations Hourly J-616

Election Equipment and Supply Technician Maintenance & Operations Hourly J-616

Electrical Maintenance Worker Maintenance & Operations Hourly J-616

Heavy Equipment Operator Maintenance & Operations Hourly J-616

Locksmith Maintenance & Operations Hourly J-616

Pool Maintenance Technician Maintenance & Operations Hourly J-616

Semi-Tractor Trailer Operator Maintenance & Operations Hourly J-616

Stock keeper III Maintenance & Operations Hourly J-616

Traffic Signal Technician 1 Maintenance & Operations Hourly J-616

Turf Equipment Mechanic Maintenance & Operations Hourly J-616

Carpenter Maintenance & Operations Hourly J-617

Cement Finisher Maintenance & Operations Hourly J-617

Food Production Supervisor Maintenance & Operations Hourly J-617

Glazier Maintenance & Operations Hourly J-617

37



Pay Grade

Hospital Housekeeping Manager Maintenance & Operations Hourly J-617

Police Fleet Technician Maintenance & Operations Hourly J-617

Power Shovel Operator Maintenance & Operations Hourly J-617

Assistant Golf Course Superintendent Maintenance & Operations Hourly J-618

Body Repair Worker Maintenance & Operations Hourly J-618

Senior Closed Circuit Television Technician Maintenance & Operations Hourly J-618

Senior Police Fleet Technician Maintenance & Operations Hourly J-618

Traffic Signal Technician 2 Maintenance & Operations Hourly J-618

Welder Maintenance & Operations Hourly J-618

Golf Course Operator Maintenance & Operations Hourly J-619

Heating Ventilating and Air Conditioning (HVAC) Mechanic Maintenance & Operations Hourly J-619

Lead Heavy Equipment Mechanic Maintenance & Operations Hourly J-619

Crew Supervisor Maintenance & Operations Hourly J-620

Institution Food Steward Supervisor Maintenance & Operations Hourly J-620

Stockroom Supervisor Maintenance & Operations Hourly J-620

DIA Stationary Engineer Maintenance & Operations Hourly J-621

Electrical Inspector Maintenance & Operations Hourly J-621

Electronic Systems Technician Maintenance & Operations Hourly J-621

Fire Alarm Technician Maintenance & Operations Hourly J-621

Fire Sprinkler Technician Maintenance & Operations Hourly J-621

Helicopter Mechanic Maintenance & Operations Hourly J-621

Lead Building Engineer Maintenance & Operations Hourly J-621

Mechanical Inspector Maintenance & Operations Hourly J-621

Millwright Maintenance & Operations Hourly J-621

38



Pay Grade

Plumbing Inspector Maintenance & Operations Hourly J-621

Trades Inspector Maintenance & Operations Hourly J-621

Combination Inspector I Maintenance & Operations Hourly J-622

Master Trades Worker Maintenance & Operations Hourly J-622

Senior Biomedical Equipment Technician Maintenance & Operations Hourly J-622

Combination Inspector II Maintenance & Operations Hourly J-624

Aviation Painting Supervisor Maintenance & Operations Salary J-809

Automotive Body Repair Supervisor Maintenance & Operations Salary J-810

Automotive Service Center Supervisor Maintenance & Operations Salary J-810

Chief Trades Inspector Maintenance & Operations Salary J-810

Construction And Maintenance Supervisor Maintenance & Operations Salary J-810

Correctional Institution Food Manager Maintenance & Operations Salary J-810

Electrical Supervisor Maintenance & Operations Salary J-810

Electronics Technician Supervisor Maintenance & Operations Salary J-810

Heating, Ventilating, and Air Conditioning (HVAC) Supervisor Maintenance & Operations Salary J-810

Heavy Equip Mechanic Line Supervisor Maintenance & Operations Salary J-810

Mechanic Line Supervisor Maintenance & Operations Salary J-810

Multiple Trades Supervisor Maintenance & Operations Salary J-810

Plumbing Supervisor Maintenance & Operations Salary J-810

Stockroom Manager Maintenance & Operations Salary J-810

Traffic Signal Technician Supervisor Maintenance & Operations Salary J-810

Turf Equipment Mechanic Supervisor Maintenance & Operations Salary J-810

Chief Combination Inspector Maintenance & Operations Salary J-812

Golf Course Superintendent Maintenance & Operations Salary J-812

39



Pay Grade

Aviation Electrical Superintendent Maintenance & Operations Salary J-813

Facilities Superintendent Maintenance & Operations Salary J-813

Field Superintendent Maintenance & Operations Salary J-813

Superintendent of Radio Communications Maintenance & Operations Salary J-813

Attorney Intern Legal Hourly L-406

Paralegal I Legal Hourly L-618

County Court Parking Magistrate Legal Hourly L-619

Judicial Assistant IV Legal Hourly L-619

Civil And Criminal Investigator Legal Hourly L-620

Investigations Technician Legal Hourly L-620

Paralegal III Legal Hourly L-623

Investigative Legal Research Assistant Legal Hourly L-624

Senior Criminal and Civil Investigator Legal Hourly L-624

Appellate Legal Research Assistant Legal Hourly L-625

Deputy Public Defender I Legal Salary L-810

Deputy Public Defender I Hourly Legal Hourly L-810

Deputy Public Defender II Legal Salary L-812

Assistant City Attorney - Entry Legal Salary L-813

Deputy District Attorney Legal Salary L-813

Law Clerk Legal Salary L-813

Assistant City Attorney - Associate Legal Salary L-815

Associate Deputy District Attorney Legal Salary L-815

Chief Municipal Public Defender Legal Salary L-816

County Court Magistrate Legal Salary L-816

40



Pay Grade

Senior Deputy District Attorney Legal Salary L-820

Assessment Hearings Officer Legal Salary L-821

Assessment Hearings Officer Hourly Legal Hourly L-821

Assistant City Attorney - Specialist Legal Salary L-821

Career Service Hearing Officer Legal Salary L-821

Hearings Officer Legal Salary L-821

Hearings Officer Hourly Legal Hourly L-821

Assistant City Attorney - Section Supervisor Legal Salary L-822

Chief Deputy District Attorney Legal Salary L-822

Assistant City Attorney - Division Director Legal Salary L-823

Senior Chief Deputy District Attorney Legal Salary L-823

Assistant District Attorney Legal Salary L-824

Deputy City Attorney Legal Salary L-824

Security Officer Enforcmnt/Compliance/Protec Svcs Hourly N-609

Economic Crime Specialist Enforcmnt/Compliance/Protec Svcs Hourly N-612

Fingerprint Identification Clerk Enforcmnt/Compliance/Protec Svcs Hourly N-612

Landside Service Agent I Enforcmnt/Compliance/Protec Svcs Hourly N-612

Vehicle Impound Clerk Enforcmnt/Compliance/Protec Svcs Hourly N-612

Animal Control Investigator I Enforcmnt/Compliance/Protec Svcs Hourly N-613

Police Video Operator Enforcmnt/Compliance/Protec Svcs Hourly N-613

Lead Police Video Operator Enforcmnt/Compliance/Protec Svcs Hourly N-614

Security Supervisor Enforcmnt/Compliance/Protec Svcs Hourly N-614

Underground Utility Investigator Enforcmnt/Compliance/Protec Svcs Hourly N-614

Fingerprint Technician Enforcmnt/Compliance/Protec Svcs Hourly N-615

41



Pay Grade

Landside Service Agent II Enforcmnt/Compliance/Protec Svcs Hourly N-616

Lead Fingerprint Technician Enforcmnt/Compliance/Protec Svcs Hourly N-616

Lead National Crime Information Center Agent Enforcmnt/Compliance/Protec Svcs Hourly N-616

Property & Evidence Technician Enforcmnt/Compliance/Protec Svcs Hourly N-616

Associate City Inspector Enforcmnt/Compliance/Protec Svcs Hourly N-617

Business License Inspector Enforcmnt/Compliance/Protec Svcs Hourly N-617

Lead Emergency Communications Operator Enforcmnt/Compliance/Protec Svcs Hourly N-617

Lead Property & Evidence Technician Enforcmnt/Compliance/Protec Svcs Hourly N-617

Right-of-Way Enforcement Agent II Enforcmnt/Compliance/Protec Svcs Hourly N-617

Staff Probation Officer Enforcmnt/Compliance/Protec Svcs Hourly N-617

Vector Control Inspector Enforcmnt/Compliance/Protec Svcs Hourly N-617

Wastewater Systems Data Investigator Enforcmnt/Compliance/Protec Svcs Hourly N-617

Senior Park Ranger Enforcmnt/Compliance/Protec Svcs Hourly N-618

Underground Utility Investigator Supervisor Enforcmnt/Compliance/Protec Svcs Hourly N-618

Vehicle Boot Investigator Enforcmnt/Compliance/Protec Svcs Hourly N-618

Forestry Inspector Enforcmnt/Compliance/Protec Svcs Hourly N-619

Senior City Inspector Enforcmnt/Compliance/Protec Svcs Hourly N-619

Animal Control Investigation Supervisor Enforcmnt/Compliance/Protec Svcs Hourly N-620

Associate Probation Officer Enforcmnt/Compliance/Protec Svcs Hourly N-620

Diversion and Criminal Justice Officer Enforcmnt/Compliance/Protec Svcs Hourly N-620

Paramedic Dispatcher Enforcmnt/Compliance/Protec Svcs Hourly N-620

Police Dispatcher Enforcmnt/Compliance/Protec Svcs Hourly N-620

Police Lead Dispatcher Enforcmnt/Compliance/Protec Svcs Hourly N-621

Senior Forestry Inspector Enforcmnt/Compliance/Protec Svcs Hourly N-621

42



Pay Grade

Electronic Monitoring Probation Officer-Lead Enforcmnt/Compliance/Protec Svcs Hourly N-622

Coroner's Investigator Enforcmnt/Compliance/Protec Svcs Hourly N-623

Paramedic Dispatch Supervisor Enforcmnt/Compliance/Protec Svcs Hourly N-623

Landside Service Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-808

Parking and Speeding Enforcement Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-808

Chief Inspector Enforcmnt/Compliance/Protec Svcs Salary N-809

Chief Inspector Hourly Enforcmnt/Compliance/Protec Svcs Hourly N-809

County Court Marshal Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-809

Emergency Communication Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-809

Diversion Officer Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-810

Forestry Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-810

Park Ranger Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-810

Investigator Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-812

Probation Officer Supervisor Enforcmnt/Compliance/Protec Svcs Salary N-812

Forensic Pathology Fellow Healthcare Salary O-410

Clinical Care Technician Healthcare Hourly O-605

Dental Assistant Healthcare Hourly O-605

Health Care Technician Healthcare Hourly O-606

Medical Services Representative Healthcare Hourly O-606

Veterinary Assistant Healthcare Hourly O-606

Medical Office Assistant Healthcare Hourly O-607

Veterinary Technician Healthcare Hourly O-608

Emergency Service Technician Healthcare Hourly O-609

Addictions Counselor, Level II Healthcare Hourly O-610

43



Pay Grade

Senior Clinical Care Associate Healthcare Hourly O-610

Animal Care Supervisor Healthcare Hourly O-611

Licensed Practical Nurse Healthcare Hourly O-611

Addictions Counselor Level III Healthcare Hourly O-612

Senior Laboratory Technician Healthcare Hourly O-613

Zoo Veterinary Technician Healthcare Hourly O-613

Lead Addiction Counselor Healthcare Hourly O-615

Senior Respiratory Therapist Healthcare Hourly O-616

Cardiopulmonary Technologist Healthcare Hourly O-618

Paramedic Healthcare Hourly O-618

Diagnostic Imaging Technologist Healthcare Hourly O-619

Mammography Technologist Healthcare Hourly O-621

Nuclear Medicine Technologist Healthcare Hourly O-622

Clinical Social Work Team Leader Healthcare Salary O-807

Critical Care Respiratory Specialist Healthcare Salary O-807

Medical Technologist Healthcare Hourly O-808

Registered Nurse Healthcare Hourly O-808

Speech Therapist Healthcare Hourly O-808

Advanced Poison Information Specialist Healthcare Hourly O-809

Advanced Registered Nurse Healthcare Hourly O-809

Medical Technologist Unit Supervisor Healthcare Salary O-809

Paramedic Field Supervisor Healthcare Salary O-809

Physical Therapist Healthcare Hourly O-809

Senior Occupational Therapist Healthcare Hourly O-809

44



Pay Grade

Senior Speech Therapist Healthcare Hourly O-809

Diagnostic Imaging Supervisor Healthcare Hourly O-810

Medical Technologist Section Supervisor Healthcare Salary O-810

Nursing Clinical Coordinator Healthcare Hourly O-810

Paramedic Fleet Supervisor Healthcare Salary O-810

Paramedic Operations Supervisor Healthcare Hourly O-810

Senior Registered Nurse Healthcare Hourly O-810

Unit Charge Nurse Healthcare Hourly O-810

Workers' Compensation Registered Nurse Healthcare Salary O-810

Clinical Nurse Educator Healthcare Hourly O-811

Nursing Administrator Healthcare Hourly O-811

Psychologist Healthcare Salary O-811

Clinical Nurse Specialist Healthcare Hourly O-812

Nursing Program Manager Healthcare Salary O-812

Senior Physical Therapist Healthcare Salary O-812

Assistant Chief Paramedic Healthcare Salary O-813

Medical Imaging Manager Healthcare Salary O-813

Nurse Practitioner Healthcare Hourly O-813

Psychologist Supervisor Healthcare Salary O-813

Chief Paramedic Healthcare Salary O-815

Nursing Operations Manager Healthcare Salary O-815

Pharmacist Healthcare Hourly O-816

Dentist Healthcare Salary O-817

Lead Pharmacist Healthcare Hourly O-817

45



Pay Grade

Physician Healthcare Salary O-821

Advanced Physician Healthcare Salary O-823

Technical Physician Healthcare Salary O-823

Advanced Technical Physician Healthcare Salary O-825

Senior Physician Healthcare Salary O-825

Associate Director of Physician Services Healthcare Salary O-826

Chief Medical Examiner and Coroner Healthcare Salary O-827

Senior Technical Physician Healthcare Salary O-827

Associate Director of Technical Physician Services Healthcare Salary O-828

Appraisal Data Collector Fiscal Hourly V-611

Accounting Technician I Fiscal Hourly V-612

Tax Technician I Fiscal Hourly V-612

Wastewater Data Technician Fiscal Hourly V-612

Assessment Information Technician Fiscal Hourly V-613

Real Property Appraiser Technician Fiscal Hourly V-613

Tax Technician II Fiscal Hourly V-613

Personal Property Analyst II Fiscal Hourly V-614

Loan and Grant Processor Fiscal Hourly V-615

Tax Revenue Agent I Fiscal Hourly V-615

Personal Property Analyst III Fiscal Hourly V-616

Staff Real Property Appraiser Fiscal Hourly V-616

Tax Analyst Fiscal Hourly V-616

Certified Public Accountant I Fiscal Hourly V-617

Staff Accountant Fiscal Hourly V-619

46



Pay Grade

Treasury Agent Fiscal Hourly V-619

Staff Budget Analyst Fiscal Hourly V-620

Staff Financial Analyst Fiscal Hourly V-620

Staff Internal Auditor Fiscal Hourly V-620

Staff Tax Auditor Fiscal Hourly V-620

Associate Real Property Appraiser Fiscal Salary V-807

Risk Analyst Fiscal Salary V-808

Tax Revenue Agent Supervisor Fiscal Salary V-808

Associate Accountant Fiscal Salary V-809

Associate Accountant Hourly Fiscal Hourly V-809

Associate Internal Auditor Fiscal Salary V-809

Certified Public Accountant II Fiscal Salary V-809

Economic Development Specialist - Business Development Fiscal Salary V-809

Senior Payroll Associate Fiscal Salary V-809

Associate Budget Analyst Fiscal Salary V-810

Associate Financial Analyst Fiscal Salary V-810

Associate Financial Analyst Hourly Fiscal Hourly V-810

Fiscal Operational Supervisor II Fiscal Salary V-810

Lead Payroll Associate Fiscal Salary V-810

Real Property Appraiser Specialist Fiscal Salary V-811

Senior Accountant Hourly Fiscal Hourly V-811

Certified Public Accountant III Fiscal Salary V-812

Lead Internal Auditor Fiscal Salary V-812

Lead Tax Auditor Fiscal Salary V-812

47



Pay Grade

Project Manager I Fiscal Salary V-812

Senior Budget Analyst Fiscal Salary V-812

Senior Budget Analyst Hourly Fiscal Hourly V-812

Senior Financial Analyst Fiscal Salary V-812

Senior Financial Analyst Hourly Fiscal Hourly V-812

Accounting Specialist Fiscal Salary V-813

Accounting Supervisor Fiscal Salary V-813

Fiscal Administrator I Fiscal Salary V-813

Fiscal Administrator I Hourly Fiscal Hourly V-813

Payroll Supervisor Fiscal Salary V-813

Real Property Appraiser Supervisor Fiscal Salary V-813

Budget Analyst Specialist Fiscal Salary V-814

Budget Analyst Specialist Hourly Fiscal Hourly V-814

Budget Analyst Supervisor Fiscal Salary V-814

Certified Public Accountant IV Fiscal Salary V-814

Financial Analyst Specialist Fiscal Salary V-814

Financial Analyst Specialist Hourly Fiscal Hourly V-814

Financial Analyst Supervisor Fiscal Salary V-814

Internal Audit Supervisor Fiscal Salary V-814

Project Manager II Fiscal Salary V-814

Tax Audit Supervisor Fiscal Salary V-814

Fiscal Administrator III Fiscal Salary V-817

Financial Director Fiscal Salary V-818

Financial Director Hourly Fiscal Hourly V-818

48



Pay Grade

City Controller Fiscal Salary V-820

Financial Executive Fiscal Salary V-820

Golf Cart Attendant Community Rate Hourly Z-113

Golf Starter and Ranger Community Rate Hourly Z-113

Library Aide Community Rate Hourly Z-113

Lifeguard Community Rate Hourly Z-113

Park Seasonal Laborer Community Rate Hourly Z-113

Recreation Assistant Community Rate Hourly Z-113

Usher Community Rate Hourly Z-113

Golf Sales Associate Community Rate Hourly Z-114

Activities Leader-Non-Certified Community Rate Hourly Z-118

Boating Ranger Community Rate Hourly Z-118

Fitness Instructor - Non-Certified Community Rate Hourly Z-118

Sports Official - Non-Certified Community Rate Hourly Z-118

Television & Video Production Support Technician Community Rate Hourly Z-122

Activities Leader-Certified Community Rate Hourly Z-123

Fitness Instructor - Certified Community Rate Hourly Z-123

Sports Official - Certified Community Rate Hourly Z-123

The following is a list of pay grades that were not included in the Segal Report Total Rewards Assessment dated May 2017.

Pay Grade Occupational Group Pay Type

A-403 General Administrative Hourly A-404 General Administrative Hourly A-405 General Administrative Hourly A-406 General Administrative Hourly A-408 General Administrative Hourly A-600 General Administrative Hourly A-601 General Administrative Hourly

49



A-602 General Administrative Hourly A-603 General Administrative Hourly A-604 General Administrative Hourly A-605 General Administrative Hourly A-606 General Administrative Hourly A-607 General Administrative Hourly A-608 General Administrative Hourly A-609 General Administrative Hourly A-610 General Administrative Hourly A-611 General Administrative Hourly A-612 General Administrative Hourly A-613 General Administrative Hourly A-616 General Administrative Hourly A-618 General Administrative Hourly A-619 General Administrative Hourly A-620 General Administrative Hourly A-621 General Administrative Hourly A-622 General Administrative Hourly A-623 General Administrative Hourly A-625 General Administrative Hourly A-812 General Administrative Salary A-814 General Administrative Salary A-815 General Administrative Salary A-816 General Administrative Salary A-818 General Administrative Salary A-819 General Administrative Salary A-820 General Administrative Salary A-821 General Administrative Salary A-822 General Administrative Salary A-823 General Administrative Salary A-824 General Administrative Salary A-825 General Administrative Salary A-826 General Administrative Salary A-827 General Administrative Salary A-828 General Administrative Salary A-829 General Administrative Salary B-403 Public Safety Cadet Hourly C-402 Clerical Hourly C-600 Clerical Hourly C-601 Clerical Hourly C-602 Clerical Hourly C-603 Clerical Hourly

50



C-604 Clerical Hourly C-605 Clerical Hourly C-606 Clerical Hourly C-607 Clerical Hourly C-609 Clerical Hourly C-610 Clerical Hourly C-611 Clerical Hourly C-615 Clerical Hourly C-616 Clerical Hourly C-619 Clerical Hourly C-620 Clerical Hourly C-621 Clerical Hourly C-622 Clerical Hourly C-623 Clerical Hourly C-624 Clerical Hourly C-808 Clerical Salary C-809 Clerical Salary C-810 Clerical Salary C-811 Clerical Salary C-812 Clerical Salary C-813 Clerical Salary C-814 Clerical Salary E-600 Engineering & Science Hourly E-601 Engineering & Science Hourly E-602 Engineering & Science Hourly E-603 Engineering & Science Hourly E-604 Engineering & Science Hourly E-605 Engineering & Science Hourly E-606 Engineering & Science Hourly E-607 Engineering & Science Hourly E-608 Engineering & Science Hourly E-609 Engineering & Science Hourly E-610 Engineering & Science Hourly E-611 Engineering & Science Hourly E-612 Engineering & Science Hourly E-613 Engineering & Science Hourly E-614 Engineering & Science Hourly E-615 Engineering & Science Hourly E-618 Engineering & Science Hourly E-619 Engineering & Science Hourly E-622 Engineering & Science Hourly E-623 Engineering & Science Hourly

51



E-624 Engineering & Science Hourly E-625 Engineering & Science Hourly E-626 Engineering & Science Hourly E-627 Engineering & Science Hourly E-628 Engineering & Science Hourly E-629 Engineering & Science Hourly E-808 Engineering & Science Salary E-810 Engineering & Science Salary E-816 Engineering & Science Salary E-818 Engineering & Science Salary E-819 Engineering & Science Salary E-821 Engineering & Science Salary E-822 Engineering & Science Salary E-823 Engineering & Science Salary E-824 Engineering & Science Salary E-825 Engineering & Science Salary E-826 Engineering & Science Salary E-827 Engineering & Science Salary E-828 Engineering & Science Salary E-829 Engineering & Science Salary I-600 Information Technology Hourly I-601 Information Technology Hourly I-602 Information Technology Hourly I-603 Information Technology Hourly I-604 Information Technology Hourly I-605 Information Technology Hourly I-606 Information Technology Hourly I-607 Information Technology Hourly I-608 Information Technology Hourly I-609 Information Technology Hourly I-610 Information Technology Hourly I-611 Information Technology Hourly I-612 Information Technology Hourly I-613 Information Technology Hourly I-614 Information Technology Hourly I-615 Information Technology Hourly I-616 Information Technology Hourly I-617 Information Technology Hourly I-618 Information Technology Hourly I-620 Information Technology Hourly I-621 Information Technology Hourly I-622 Information Technology Hourly

52



I-623 Information Technology Hourly I-625 Information Technology Hourly I-626 Information Technology Hourly I-808 Information Technology Salary I-809 Information Technology Salary I-811 Information Technology Salary I-812 Information Technology Salary I-818 Information Technology Salary I-820 Information Technology Salary I-821 Information Technology Salary I-822 Information Technology Salary I-823 Information Technology Salary I-824 Information Technology Salary I-825 Information Technology Salary J-000 Maintenance & Operations Salary J-403 Maintenance & Operations Hourly J-405 Maintenance & Operations Hourly J-407 Maintenance & Operations Hourly J-409 Maintenance & Operations Hourly J-410 Maintenance & Operations Hourly J-600 Maintenance & Operations Hourly J-601 Maintenance & Operations Hourly J-602 Maintenance & Operations Hourly J-603 Maintenance & Operations Hourly J-604 Maintenance & Operations Hourly J-605 Maintenance & Operations Hourly J-607 Maintenance & Operations Hourly J-608 Maintenance & Operations Hourly J-609 Maintenance & Operations Hourly J-610 Maintenance & Operations Hourly J-611 Maintenance & Operations Hourly J-615 Maintenance & Operations Hourly J-619 Maintenance & Operations Hourly J-622 Maintenance & Operations Hourly J-623 Maintenance & Operations Hourly J-624 Maintenance & Operations Hourly J-625 Maintenance & Operations Hourly J-808 Maintenance & Operations Salary J-809 Maintenance & Operations Salary J-811 Maintenance & Operations Salary J-812 Maintenance & Operations Salary J-813 Maintenance & Operations Salary

53



J-814 Maintenance & Operations Salary J-815 Maintenance & Operations Salary J-816 Maintenance & Operations Salary J-817 Maintenance & Operations Salary J-818 Maintenance & Operations Salary J-819 Maintenance & Operations Salary J-820 Maintenance & Operations Salary J-821 Maintenance & Operations Salary J-822 Maintenance & Operations Salary J-823 Maintenance & Operations Salary J-824 Maintenance & Operations Salary J-825 Maintenance & Operations Salary J-826 Maintenance & Operations Salary J-827 Maintenance & Operations Salary J-828 Maintenance & Operations Salary J-829 Maintenance & Operations Salary L-406 Legal Hourly L-600 Legal Hourly L-601 Legal Hourly L-602 Legal Hourly L-603 Legal Hourly L-604 Legal Hourly L-605 Legal Hourly L-606 Legal Hourly L-607 Legal Hourly L-608 Legal Hourly L-609 Legal Hourly L-610 Legal Hourly L-611 Legal Hourly L-612 Legal Hourly L-613 Legal Hourly L-614 Legal Hourly L-615 Legal Hourly L-616 Legal Hourly L-617 Legal Hourly L-618 Legal Hourly L-619 Legal Hourly L-621 Legal Hourly L-622 Legal Hourly L-623 Legal Hourly L-624 Legal Hourly L-625 Legal Hourly

54



L-807 Legal Salary L-808 Legal Salary L-809 Legal Salary L-810 Legal Salary L-811 Legal Salary L-812 Legal Salary L-813 Legal Salary L-814 Legal Salary L-815 Legal Salary L-816 Legal Salary L-817 Legal Salary L-818 Legal Salary L-819 Legal Salary L-821 Legal Salary L-822 Legal Salary L-823 Legal Salary L-824 Legal Salary L-825 Legal Salary L-826 Legal Salary L-827 Legal Salary L-828 Legal Salary L-829 Legal Salary N-600 Enforcmnt/Compliance/Protec Svcs Hourly N-601 Enforcmnt/Compliance/Protec Svcs Hourly N-602 Enforcmnt/Compliance/Protec Svcs Hourly N-603 Enforcmnt/Compliance/Protec Svcs Hourly N-604 Enforcmnt/Compliance/Protec Svcs Hourly N-605 Enforcmnt/Compliance/Protec Svcs Hourly N-606 Enforcmnt/Compliance/Protec Svcs Hourly N-607 Enforcmnt/Compliance/Protec Svcs Hourly N-608 Enforcmnt/Compliance/Protec Svcs Hourly N-609 Enforcmnt/Compliance/Protec Svcs Hourly N-610 Enforcmnt/Compliance/Protec Svcs Hourly N-611 Enforcmnt/Compliance/Protec Svcs Hourly N-612 Enforcmnt/Compliance/Protec Svcs Hourly N-614 Enforcmnt/Compliance/Protec Svcs Hourly N-618 Enforcmnt/Compliance/Protec Svcs Hourly N-620 Enforcmnt/Compliance/Protec Svcs Hourly N-622 Enforcmnt/Compliance/Protec Svcs Hourly N-624 Enforcmnt/Compliance/Protec Svcs Hourly N-808 Enforcmnt/Compliance/Protec Svcs Salary N-809 Enforcmnt/Compliance/Protec Svcs Salary

55



N-810 Enforcmnt/Compliance/Protec Svcs Salary N-811 Enforcmnt/Compliance/Protec Svcs Salary N-812 Enforcmnt/Compliance/Protec Svcs Salary N-813 Enforcmnt/Compliance/Protec Svcs Salary N-814 Enforcmnt/Compliance/Protec Svcs Salary N-815 Enforcmnt/Compliance/Protec Svcs Salary N-816 Enforcmnt/Compliance/Protec Svcs Salary N-817 Enforcmnt/Compliance/Protec Svcs Salary N-818 Enforcmnt/Compliance/Protec Svcs Salary N-819 Enforcmnt/Compliance/Protec Svcs Salary N-820 Enforcmnt/Compliance/Protec Svcs Salary N-821 Enforcmnt/Compliance/Protec Svcs Salary N-822 Enforcmnt/Compliance/Protec Svcs Salary N-823 Enforcmnt/Compliance/Protec Svcs Salary N-824 Enforcmnt/Compliance/Protec Svcs Salary N-825 Enforcmnt/Compliance/Protec Svcs Salary N-826 Enforcmnt/Compliance/Protec Svcs Salary N-827 Enforcmnt/Compliance/Protec Svcs Salary N-828 Enforcmnt/Compliance/Protec Svcs Salary N-829 Enforcmnt/Compliance/Protec Svcs Salary O-407 Healthcare Hourly O-410 Healthcare Salary O-600 Healthcare Hourly O-601 Healthcare Hourly O-602 Healthcare Hourly O-603 Healthcare Hourly O-604 Healthcare Hourly O-605 Healthcare Hourly O-606 Healthcare Hourly O-607 Healthcare Hourly O-608 Healthcare Hourly O-609 Healthcare Hourly O-610 Healthcare Hourly O-611 Healthcare Hourly O-612 Healthcare Hourly O-613 Healthcare Hourly O-614 Healthcare Hourly O-615 Healthcare Hourly O-616 Healthcare Hourly O-617 Healthcare Hourly O-618 Healthcare Hourly O-619 Healthcare Hourly

56



O-620 Healthcare Hourly O-621 Healthcare Hourly O-622 Healthcare Hourly O-623 Healthcare Hourly O-624 Healthcare Hourly O-625 Healthcare Hourly O-626 Healthcare Hourly O-627 Healthcare Hourly O-628 Healthcare Hourly O-629 Healthcare Hourly O-630 Healthcare Hourly O-806 Healthcare Salary O-807 Healthcare Salary O-808 Healthcare Salary O-810 Healthcare Salary O-811 Healthcare Salary O-813 Healthcare Salary O-814 Healthcare Salary O-815 Healthcare Salary O-816 Healthcare Salary O-817 Healthcare Salary O-818 Healthcare Salary O-819 Healthcare Salary O-820 Healthcare Salary O-821 Healthcare Salary O-822 Healthcare Salary O-824 Healthcare Salary O-825 Healthcare Salary O-826 Healthcare Salary O-827 Healthcare Salary O-828 Healthcare Salary O-829 Healthcare Salary O-830 Healthcare Salary O-831 Healthcare Salary O-832 Healthcare Salary O-833 Healthcare Salary O-834 Healthcare Salary O-835 Healthcare Salary O-836 Healthcare Salary O-837 Healthcare Salary O-838 Healthcare Salary O-839 Healthcare Salary

57



O-840 Healthcare Salary V-600 Fiscal Hourly V-601 Fiscal Hourly V-602 Fiscal Hourly V-603 Fiscal Hourly V-604 Fiscal Hourly V-605 Fiscal Hourly V-606 Fiscal Hourly V-607 Fiscal Hourly V-608 Fiscal Hourly V-609 Fiscal Hourly V-610 Fiscal Hourly V-611 Fiscal Hourly V-613 Fiscal Hourly V-615 Fiscal Hourly V-616 Fiscal Hourly V-618 Fiscal Hourly V-619 Fiscal Hourly V-620 Fiscal Hourly V-621 Fiscal Hourly V-622 Fiscal Hourly V-623 Fiscal Hourly V-624 Fiscal Hourly V-807 Fiscal Salary V-810 Fiscal Salary V-812 Fiscal Salary V-813 Fiscal Salary V-814 Fiscal Salary V-817 Fiscal Salary V-818 Fiscal Salary V-819 Fiscal Salary V-820 Fiscal Salary V-821 Fiscal Salary V-822 Fiscal Salary V-823 Fiscal Salary V-824 Fiscal Salary V-825 Fiscal Salary V-826 Fiscal Salary V-827 Fiscal Salary V-828 Fiscal Salary V-829 Fiscal Salary Z-111 Community Rate Hourly

58



Z-112 Community Rate Hourly Z-113 Community Rate Hourly Z-114 Community Rate Hourly Z-115 Community Rate Hourly Z-116 Community Rate Hourly Z-117 Community Rate Hourly Z-118 Community Rate Hourly Z-119 Community Rate Hourly Z-120 Community Rate Hourly Z-121 Community Rate Hourly Z-122 Community Rate Hourly Z-123 Community Rate Hourly Z-124 Community Rate Hourly Z-125 Community Rate Hourly

Appendix C – Segal Audit of Office of Human Resource’s Annual Pay Survey (2016) – please follow this link - http://bit.ly/OHRdocs Appendix D – Presentation on Self-Funding Feasibility (November 2016) – please follow this link - http://bit.ly/OHRdocs Appendix E – Presentation on Self-Funding Feasibility (December 2016) – please follow this link - http://bit.ly/OHRdocs

AGENCY RESPONSE

Narrative for Recommendation OHR agrees that to ensure independence is maintained, the Mayor’s Office should initiate this quadrennially required process, unless OHR has initiated a Request for Proposal to examine the Classification and Pay Plan, or the Annual Pay Survey Analysis, as this supersedes the timing and resets the deadline of when the next quadrennially review is needed. In other words, the DRMC does not prevent OHR from engaging an outside consultant to review the entire classification and pay plan, changes, which may necessitate changes to the pay survey methodology. If this should occur, the next required audit would be initiated after the implementation of a new Classification and Pay Plan.

COMPENSATION RECOMMENDATION In an effort to confirm the findings with respect to the Segal audit of survey methodologies and recommendations, BKD recommends that the Mayor’s office commission this audit every four years as required in code section 18-5 and address the specific objectives outlined: “The Mayor shall commission an independent audit of survey methodologies, determinations regarding generally prevailing rates and prevailing practices, and recommendations regarding pay rates and benefits made by the career service board or the Office of Human Resources Executive Director in the preceding year”. The Mayor’s office should determine and conclude on the definition of an audit and determine if that includes an independent comparison study. The Mayor’s office should select the qualified independent firm and agree to the scope work to be performed by the qualified firm. Also, BKD recommends that the firm selected utilize and describe the standards or professional frameworks used in assessing the methodologies and provide their opinions with respect to the methodologies utilized by the City.

Agree or Disagree with Recommendation

Target date to complete implementation activities

(Generally expected within 60 to 90 days)

Name and phone number of specific point of contact

for implementation

Agree OHR will work with the Mayor’s Office to confirm a

procedure to initiate the next pay audit

completed by June 30, 2018.

Nicole de Goia-Keane, Director of Compensation

& Classification (720) 913-5643

Narrative for Recommendation The Employee Health Insurance Committee (“EHIC”), which is appointed by the Mayor, will be presented the 2019 benefit rates at the May 2018 scheduled meeting. The EHIC is expected to make a recommendation to the Executive Director of OHR regarding the 2019 plan designs at this meeting so that benefit costs can be reviewed and approved by City Council and the Mayor in time for the 2019 budget submission and 2019 benefits open enrollment period in October 2018. As such, we are unable to initiate such a study impacting the 2019 benefits offering as the processes are already well underway. The EHIC will reconvene in January 2019 and could engage a consultant benefits study in early 2019 to provide recommendations to consider for the 2020 benefits offering.

Observations regarding health care self-insurance: • No decisions have been made by the City regarding revising the current benefit plan relating to self-

insurance.

BENEFITS RECOMMENDATION The Mayor’s office should indicate how often the employee benefits are to be reviewed and potentially update the code to more clearly define this. In addition, upon request, the Mayor’s office should send a formal request to OHR for benefits to be reviewed. Upon request from the Mayor’s office, benefits packages should be reviewed to ensure they are in line with comparable markets.





for implementation

Agree To be completed by June 1, 2019 for the 2020 benefit

offering.

Heather Britton, Director of Benefits & Wellness

(720) 913-5699

Narrative for Recommendation As our insurance broker, Lockton regularly provides benefits considerations to OHR and the EHIC as part of their ongoing benefits consultancy to the City and OHR and will continue to do so. OHR introduced the recommendation to consider self-funding of our medical plans to the EHIC in 2016 and again in 2017. We also requested that Lockton provide a very thorough overview presentation to the EHIC regarding self-funding benefits structures and options. Lockton and OHR also partnered with and responded to questions from EHIC members and the City’s Budget Management Office (“BMO”) regarding the benefits of moving to a self-funding (versus fully insured funding) structure. The recommendation was to consider implementing a self-funded structure in 2020, after the expiration of the favorable two-year rate guarantee with our medical plan provider for the benefit years 2018 and 2019. During 2018, OHR has continued to work with BMO and Lockton regarding all the requirements to move to a self-funding structure for 2020 medical plans and other benefits options and costs. Lockton and OHR’s final analysis and recommendation to EHIC will include the items listed in the recommendation above.

SELF-INSURANCE RECOMMENDATION BKD recommends that Lockton present the latest opportunities available to the City to the Employee Health Insurance Committee (EHIC) who has the authority to recommend changes to OHR and the Career Service Board. Any analysis performed by OHR upon the recommendation from EHIC should include the following considerations: financial, cash flow, risk tolerance levels, comparable coverage needs, and administration and compliance (fees, HIPAA, nondiscrimination). Should the City ultimately decide to go forward with the self-insurance option, the City should utilize EHIC, and potentially other individuals/groups from various departments within the City, to assist OHR with providing comparable benefits including plan structure and options, administration, compliance, and financial design of the program.





for implementation

Agree

OHR and our insurance broker, Lockton Inc., will re-review the design and present the advantages to the City of implementing self-insurance for medical plans in 2019 for consideration for 2020 benefits funding.

Heather Britton, Director of Benefits & Wellness

(720) 913-5699

Observations regarding elected official compensation: • The Denver City Charter does not indicate who will conduct research and perform the compensation calculation used to determine the elected officials’ compensation for the succeeding four years. • The charter specifically states the second calculation (ii from § 9.2.2 (A)) is supposed to be the mean salary percentage increases. The charter does not appear to delineate between merit based increases and other increases, such as promotional increases, which may affect career service cumulative salary percentage increases. • There appears to be no formalized process in place to assess and validate that appropriate data is being used when performing this calculation. For example, there are no documented procedures explaining where data is obtained, what data is obtained, and how the data is processed and/or calculated. • The methodology of how raises are applied is not consistent. For example, in some instances, the agreed raise amount is applied to officials’ salary each year respectively. In other cases, the officials were given four years worth of raises immediately (lump sum; not distributed over four years).

ELECTED OFFICIAL COMPENSATION RECOMMENDATION BKD recommends that the charter be reviewed and enhanced to include roles and responsibilities with respect to determining the official’s compensation calculation and the process as well as potential clarification regarding the calculations used. OHR and City Council should jointly formulate procedural documentation around the calculation of official compensation; to include where data is obtained, how data is obtained, who obtains data, who performs the calculations, who reviews the calculation, what data fields are considered, timing of the calculation, timing of the payout and any other steps that need to be considered during the process, including retention of documentation for audit purposes.





for implementation

Agree

OHR will work with the City Attorney regarding the

recommendation by June 30, 2018.

Karen Niparko, Executive Director

(720) 913-5686

Narrative for Recommendation The OHR will speak with the Denver City Attorney (who will speak with the City Council President and Mayor’s Office) regarding any recommendations or potential changes to Denver City Charter as identified above. It is the responsibility and prerogative of the Mayor and City Council to determine the requirements for documentation regarding the process and any subsequent proposals to change Denver City Charter, as it requires a vote of the people of Denver. OHR will continue to work with City Council, the Mayor’s Office and the City Attorney’s Office, as needed, throughout this process. Please contact me at (720) 913-5658 with any questions.

Sincerely,

Karen Niparko Executive Director, OHR

cc: Valerie Walling, CPA, CMC, Deputy Auditor Heidi O’Neil, CPA, CGMA, Director of Financial Audits

Kevin Sear, CPA, CIA, CISA, CFE, CGMA, Audit Manager Nicole de Gioia-Keane, OHR Manager, Classification & Compensation Heather Britton, OHR Manager, Benefits & Wellness Keith Galante, CPA (Texas), Partner Courtney Reikofski, Senior Manager Consultant Adam Rouse, CFE, CCA, CCP, Senior Manager Consultant Troy Lippincott, CFE, Senior Consultant

Documents

EVALUATION REPORT - Denver Auditor Timothy M. O'Brien · 1. Evaluate the Total Rewards Assessment report (dated May 2, 2017) from Segal Waters Consulting (Segal) to assess the scope