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Evaluation of the Encouraging Better Practice in Aged Care (EBPAC) Initiative Final Report July 2015

Evaluation of the Encouraging Better Practice in Aged Care ... Web viewClinical mentors must be ‘approachable’ (CL2 Final Report, pp 30-31). ... SAP client education program (e-learning

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Evaluation of the Encouraging Better Practice in Aged Care (EBPAC) Initiative Final Report

Evaluation of the Encouraging Better Practice in Aged Care (EBPAC) InitiativeFinal Report

July 2015

Centre for Health Service Development

36543265-1

Dave Fildes

Anita Westera

Malcolm Masso

Rob Gordon

Pam Grootemaat

Kate Williams

Darcy Morris

Conrad Kobel

Peter Samsa

Suggested citation:

Fildes D, Westera A and Masso M, et al. (2015) Evaluation of the Encouraging Better Practice in Aged Care (EBPAC) Initiative: Final Report. Centre for Health Service Development, Australian Health Services Research Institute, University of Wollongong.

Table of Contents

Key messagesi

Executive summaryii

1INTRODUCTION1

1.1Background to the EBPAC Program1

1.2Links between the current program and earlier rounds1

1.3EBPAC and ASCIHAG Objectives1

1.3.1Improvements for recipients of aged care services2

1.3.2Improvements for staff2

1.3.3System improvements2

1.4Individual project aims and objectives3

1.5Targeted literature review4

2EVALUATION METHODOLOGY6

2.1The CHSD Evaluation Framework6

2.2Evaluation approach7

2.2.1Tool 1 Project six monthly report8

2.2.2Tool 2 Project expenditure breakdown report8

2.2.3Tool 3 Project dissemination log8

2.2.4Tool 4 Training materials evaluation questionnaire8

2.2.5Tool 5 Project workshop log9

2.2.6Tool 6 Project workshop notification/recruitment tool9

2.2.7Tool 7 Stakeholder interviews9

2.2.8Other evaluation activities9

2.3Evaluation of the national roll-out projects10

2.3.1National roll-out interviews11

2.3.2National roll-out interviews sampling method12

2.3.3National roll-out surveys13

2.3.4Evaluation of remaining EBPAC projects14

3PROJECT DELIVERY16

3.1Project groupings16

3.2Project evidence17

3.3Project implementation18

3.3.1Implementation strategies19

3.3.2Development of resources21

3.4Leadership and change projects21

3.4.1Leadership and change project implementation22

3.4.2Leadership and change projects resource development23

3.4.3Enablers23

3.4.4Barriers25

3.4.5Delays experienced25

3.5Community care projects25

3.5.1Enablers and barriers28

3.5.2Delays experienced34

3.6National roll-out projects34

3.7Comparison with Round 1 and Round 237

4PROJECT IMPACT38

4.1Impact and outcomes on consumers38

4.1.1Consumer impacts and outcomes: Leadership and change projects38

4.1.2Consumer impacts and outcomes: Community care projects39

4.1.3Consumer impacts and outcomes: National roll-out projects41

4.2Impact and outcomes on providers42

4.2.1Provider impacts and outcomes: Leadership and change projects42

4.2.2Provider impacts and outcomes: Community care projects44

4.2.3Provider impacts and outcomes: National roll-out projects47

4.3Impact and outcomes on the aged care system48

4.3.1System impacts and outcomes: Leadership and change projects49

4.3.2System impacts and outcomes: Community care projects52

4.3.3System impacts and outcomes: National roll-out projects55

5COSTING ANALYSIS58

5.1Cost implications of leadership and change projects58

5.2Cost implications of community care projects60

5.3Cost implications of national roll-out projects61

5.4Summary63

6GENERALISABILITY64

6.1Leadership and change projects64

6.2Community projects66

6.3National roll-out projects68

7SUSTAINABILITY69

7.1Factors that promote sustainability69

7.2Sustaining benefits for consumers and stakeholders72

7.2.1Sustaining community care project benefits72

7.2.2Sustaining national roll-out project benefits73

7.3Continuing the activities73

7.3.1Continuing the activities of community care projects73

7.3.2Continuing the activities of national roll-out project75

7.4Continuing the new processes75

7.4.1Continuing the processes of leadership and change projects76

7.4.2Continuing the processes of community care projects78

7.4.3Continuing the processes of national roll-out projects80

8DISSEMINATION82

8.1Type of dissemination82

8.2Purpose of dissemination83

8.3Follow up after dissemination84

8.4Effectiveness of dissemination85

8.5Summary86

9DISCUSSION88

9.1What was achieved?88

9.2Program objectives89

9.3The science of implementation92

10CONCLUSION AND RECOMMENDATIONS96

APPENDIX 1 - TARGETED LITERATURE REVIEW98

APPENDIX 2 - PROJECT SUMMARIES101

APPENDIX 3 - NATIONAL ROLL-OUT PROJECTS: STAKEHOLDER INTERVIEW REPORT114

APPENDIX 4 - NATIONAL ROLL-OUT PROJECTS: SURVEY ANALISYS148

APPENDIX 5 - CHAMPIONS FOR SKIN INTEGRITY (CSI) SURVEY161

APPENDIX 6 - PALLIATIVE APPROACH TOOLKIT SURVEY164

List of Tables

Table 1Projects funded under the EBPAC and ACSIHAG initiatives3

Table 2Sampling methodology for telephone interviews13

Table 3Number of interviews carried out14

Table 4Evidence base for each project17

Table 5Implementation strategies and practice changes, leadership and change projects22

Table 6Resources developed by leadership and change projects23

Table 7Implementation strategies and practice changes, community projects26

Table 8Resources developed by community projects27

Table 9Impact on use of evidence, community projects28

Table 10Main factors influencing implementation, community care projects28

Delays to implementation, community projects34

Table 12Location of workshops and facilities represented at workshops, national roll-out projects35

Table 13Responses to survey of participants, national roll-out projects36

Table 14Resources developed by the national roll-out projects36

Table 15Consumer impacts and outcomes: Leadership and change projects38

Table 16Consumer impacts and outcomes: Community care projects39

Table 17Consumer impacts and Outcomes: National roll-out projects41

Table 18Provider impacts and outcomes: Leadership and change projects42

Table 19Provider impacts and outcomes: Community care projects45

Table 20Provider impacts and outcomes: National roll-out projects47

Table 21System activities and outcomes: Leadership and change projects49

Table 22System activities and outcomes: community care projects52

Table 23System activities and outcomes: national roll-out projects55

Table 24Leadership and change projects, expenditure and funding59

Table 25Community care projects, expenditure and funding61

Table 26National roll-out projects, expenditure and funding62

Table 27Generalisability community projects67

Table 28Type of dissemination by number and proportion82

Table 29Dissemination activities by purpose of dissemination83

Table 30Dissemination activities by follow-up received85

Table 31Dissemination activities by effectiveness rating86

Table 32EBPAC objectives90

Table 33EBPAC projects and EPOC taxonomy of interventions93

Table 34Participants by state, location and size of RACF115

List of Figures

Figure 1CHSD Evaluation Framework7

Figure 2Main focus of activity of EBPAC projects according to the CHSD evaluation framework16

Figure 3Number of clients involved in each community project27

Figure 4A multi-level framework predicting implementation outcomes92

Abbreviations used in this report

Acronyms

Descriptions

ACSIHAG

Aged Care Services Improvement Healthy Ageing Grant

BHS

Ballarat Health Services

CALD

Culturally and Linguistically Diverse

CHSD

Centre for Health Service Development, University of Wollongong

DoHA (the Department)

Commonwealth Department of Health and Aging

EBP

Evidence Based Practice

EBPAC

Encouraging Best Practice in Aged Care

EBPRAC

Establishing Best Practice in Residential Aged Care

INTVWs

Interviews

LEAP

The Lifestyle Engagement and Activity Program

LUPP

Leg Ulcer Prevention Program

RACF

Residential Aged Care Facility

RACP

Registered Aged Care Provider

SAP

Skin Awareness Program

TRACS

Teaching and Research Aged Care Services

Abbreviations for EBPAC projects

Acronyms

Descriptions

CL1

Bridging the Leadership Skill Gap

CL2

Clinical Mentoring: From Evidence-Base To Outcomes For Older People

CC1

Better Practice For Older People Living With Or At Risk Of Chronic Wounds In The Community

CC2

The Lifestyle Engagement And Activity Program (LEAP) For Life Project (Social Engagement And Physical Activity)

CC3

Home-Based Preferred Music Listening Program

CC4

CHOICES In CDC Aged Care

CC5

Building Better Oral Health Communities

CC6

Person-Centred Dementia Support In The Community

RC1

National Implementation Of The Palliative Approach Toolkit For Residential Aged Care Facilities

RC2

National Rollout of the Evidence Based Champions for Skin Integrity Program

RC3

The Sustainable Culture Change In Residential Aged C