Evaluating Safety Management Systems

Evaluating Safety Management Systems

© 1996-2005 OSHA Training Network www.oshatrain.org

Workshop Goals

1. Gain a better understanding of safety and health programs as systems.

2. Learn about a systematic approach to evaluating and improving your company’s safety and health program.

3. Better understand OSHA’s Safety and Health Achievement Program (SHARP) and the Voluntary Protection Program (VPP-STAR).


Trainer NamePosition

Company PhoneEmail

(Revise as needed)


Form Evaluation TeamsIntroductions!

Elect a Team Leader

Select a Team Spokesperson

Everyone is a Team Recorder


A tale of two cultures


You’re a safety management consultant …

If both companies have virtually the same safety plan sitting on a shelf, why are the outcomes so different?


SafetyEngineerSafety

Engineer

SafetyManagerSafety

Manager

HRCoordinator

HRCoordinator

SafetyCommittee

SafetyCommittee

Structure

Every system contains structure, inputs, processes and outputs


Inputs - Resources from other management systems

Processes - Using available resources

Outputs - Conditions, Behaviors, Results



Where does the safety committee look to determine the effectiveness of the safety management system?


We do what we do because of consequences!

Helping Create a Culture of Consequences


How does the principle below apply to the scenario?

“Every system is designed perfectly to produce what it’s producing”


“Every system is designed perfectly to produce what it produces”

What does it mean?


Without proper “nutrition,” systems may get sick

It’s important to implement an effective system wellness plan

Circle the system component that gives the most clues about its health.

Inputs Processes Outputs


What are symptoms of an ailing system?


How do we usually treat those symptoms?


What are the underlying causes of an ailing system?


What is required to bring about a system cure?


Using the Failure Matrix to Evaluate the Safety Management SystemFailure Resources Process Process Mode Design Implementation

1. (-++) Inadequate Adequate Adequate 2. (+-+) Adequate Inadequate Adequate 3. (++-) Adequate Adequate Inadequate

4. (+--) Adequate Inadequate Inadequate5. (-+-) Inadequate Adequate Inadequate6. (--+) Inadequate Inadequate Adequate

7. (---) Inadequate Inadequate Inadequate


Analyze this! Determine the failure mode for the scenario below


Bob, a maintenance worker who has been working for the company for 10 years, received a serious electrical shock while working on a conveyor belt motor. When asked why he did not use the company’s established lockout/tagout procedures he acknowledged that he had thought about it, but that the “old procedures” hadn’t been used for years, and he had done this same task many times before. And, besides, the production manager yelled at him to get the conveyor running again or it’s his job because the whole system was shut down.

Failure mode __________

Justification


Diagnose the underlying cause to determine the cure.

… we must diagnose and eliminate underlying causes..


• Determine where we are now - analyze!

What does our safety management system look like now?

Closely examine the outputs of the safety management system.


• Determine best policies and practices for your industry - visualize!

What do we want our safety system to look like?

Research best practices.


• Evaluate the system for strengths and weaknesses - scrutinize!

What cultural values are supportive - non-supportive?

What system components are adequate? inadequate?

Rate the current system against best practices.


• Implement proactive changes to improve the system - actualize!

What forces are promoting or resisting change?

Develop an action plan to transform the system.

Use Deming’s Plan-Do-Study-Act process.


Evaluating Your Company's Safety Management System

This exercise will help us compare and contrast safety management system processes in each of the seven elements of the OSHA Safety Management System Model


The OR-OSHA Model: Seven Elements of a Safety Management System

• Management Commitment • Labor and Management

Accountability • Employee Involvement • Hazard Identification and Control• Incident/Accident Investigation• Education and Training • Periodic Program Review


Safety Management System Evaluation AuditStep one. Analyze indicators within each of the following five categories to more accurately determine the rating.

1. Standards

2. Conditions

3. Behaviors, actions

4. Knowledge, attitudes

5. Results


Step two. Enter your rating score to the left of each statement. Use the following guidelines for your rating.

5 - Fully Met

3 - Mostly Met

1 - Partially Met

0 - Not Present


Step 3. Enter the score at the end of each section.

Step 4. Enter clarifying comments in the comments if desired.


Step 5. Total all section scores to arrive at your final SCORE. If you would like more information, click on the links in the "Other Sources of Information" at the end of the evaluation.


Be prepared to present your evaluation to the class!


ELEMENT 1 - MANAGEMENT COMMITMENT


ELEMENT 2 - LABOR AND MANAGEMENT ACCOUNTABILITY


ELEMENT 3 - EMPLOYEE INVOLVEMENT


ELEMENT 4 - HAZARD IDENTIFICATION AND CONTROL


ELEMENT 5 - INCIDENT/ACCIDENT

INVESTIGATION


ELEMENT 6 - EDUCATION AND TRAINING


ELEMENT 7 - PERIODIC PROGRAM REVIEW


The Deming Cycle

PLAN

STUDY

DOACT


Step 1: Plan – Design the change or test

Step 2: Do - Carry out the change or test

Step 3: Study – Examine the effects or results of the change or test

Step 4: Act – Adopt, abandon, or repeat the cycle

43© 1996-2005 OSHA Training Network www.oshatrain.org

Safety and Health Achievement Recognition Program (SHARP)

44© 1996-2005 OSHA Training Network www.oshatrain.org

Voluntary Protection Program (VPP) - STAR


Let's Review!



Documents

Evaluating Safety Management Systems