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© 2016 ChargePoint, Inc.
EV Charging 101: For Multi-Family Properties
© 2016 ChargePoint, Inc.
ChargePoint provides convenient andconnected charging for home, work, aroundtown, and out of town.
Home
Work Around Town
Out of Town
Our Mission: EV Charging, Everywhere
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© 2016 ChargePoint, Inc.
We have stations for every application …+ Smart, Connected, Networked Chargers at all power levels+ Award winning industrial design and cord management+ c-UL Safety and all Agency and Standards Compliance+ Maintenance-free design, widest temperature range operation
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CPF25*: Multi-family and Fleet Level 2
charger
CT4000: “Mixed Use” Level 2 charger
CPE100: 24kWDC Fast Charger
CPE200: 50kWDC Fast Charger
Home: Single and Multi-Family Home
© 2016 ChargePoint, Inc.
We Are the Industry LeaderAccording to Time, Bloomberg, CNBC, Navigant Research
and many others
Drivers choose us.+ 70% of new EV drivers join
every month+ Every 4 seconds a driver plugs
in to charge on our network
Businesses choose us.+ 29,500+ commercial
charging spots+ 600+ ports added every month
We’re growing fast.+ $160 million in funding + 70%+ share of commercial
smart charging
The World’s Largest EV Charging Network
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29,500+
© 2016 ChargePoint, Inc.
~500 charging spots in British Columbia
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© 2016 ChargePoint, Inc.
ChargePoint is the market leader in North America
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HealthcareEducationMunicipalitiesFleetEnergyMulti-familyHospitalityParkingRetailWorkplace
© 2016 ChargePoint, Inc.
Understanding EV Drivers
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© 2016 ChargePoint, Inc.
EV Drivers Don’t “Fill Up,” They “Top Off”
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Gas car drivers “Fill Up” on the way to where they are going…
…electric car drivers “Top Off” while they are parked there.
© 2016 ChargePoint, Inc.
EV Drivers Need Charging at Home+ Charging needs to be reliable to
recover their daily commute or re-charge between drives on the weekend.
+ Mostly need a few hours to charge, but leave car charging overnight taking turns not always practical
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Imagine a cell phone with no way to charge at home…
© 2016 ChargePoint, Inc. 10
Daily Concern: “How Much Range in My Tank”
© 2016 ChargePoint, Inc.
They Have a Need for Charging Speed
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“Level 1” “Level 2” “DC Fast”
Tesla SAE Combo
CHAdeMONEMA 15
No single standard
“RPH”= maximum Range recovered Per Hour of charging
5 RPH 16-25 RPH 100-200 RPH
© 2016 ChargePoint, Inc. 12
+ Non-networked meters and stations and extension cords
+ Conduits to directly to individual unit meters
Too slow
Messy
Unsafe
Can’t measure
Can’t bill
Can’t share
Can’t manage
Too expensive/impractical
Spaghetti in theelectric room
Solutions that Don’t Scale
© 2016 ChargePoint, Inc.
Recommended: “Networked Chargers”+ Networked Charging Stations
Use common power close to parking Measure electricity use Bill residents for their usage See availability and set pricing to enable and encourage sharing Scale to future demand with energy management charge more
cars on the same electrical capacity and avoid demand charges Future Proof over-air software upgrades ensure latest features and
vehicle compatibility
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PRO TIP: What is Energy Management?You only have so much electrical power available in your building. If EV chargers use that all up, it is expensive to add more power when you need to add more stations. You can share power across many stations using “energy management” because all EV’s don’t need to charge all at once. Stations that can communicate with each other can “take turns” using power.
© 2016 ChargePoint, Inc.
Charge More Cars with Energy Management + Imagine you have enough capacity to
charge 2 cars at the same time
© 2016 ChargePoint, Inc.
Charge More Cars with Energy Management + Imagine you have enough capacity to
charge 2 cars at the same time + But you have more than 2 drivers
© 2016 ChargePoint, Inc.
+ Imagine you have enough capacity to charge 2 cars at the same time
+ But you have more than 2 drivers
Charge More Cars with Energy Management
One option is to get a bigger panel
© 2016 ChargePoint, Inc.
+ Imagine you have enough capacity to charge 2 cars at the same time
+ But you have more than 2 drivers
Charge More Cars with Energy Management
Another option is make all drivers charge slower…
© 2016 ChargePoint, Inc.
+ Imagine you have enough capacity to charge 2 cars at the same time
+ But you have more than 2 drivers
Charge More Cars with Energy Management
Why is this so slow? I’m the only
one charging!
Another option is make all drivers charge slower…
…even when only one of them is charging
© 2016 ChargePoint, Inc.
Charge More Cars with Energy Management + Imagine you have enough capacity to
charge 2 cars at the same time + But you have more than 2 drivers
A better option is to use Energy Management
© 2016 ChargePoint, Inc.
Charge More Cars with Energy Management + Imagine you have enough capacity to
charge 2 cars at the same time + But you have more than 2 drivers
A better option is to use Energy Management
© 2016 ChargePoint, Inc.
Charge More Cars with Energy Management + Imagine you have enough capacity to
charge 2 cars at the same time + But you have more than 2 drivers
Charge 2-4x more cars with the same power capacity!
A better option is to use Energy Management
© 2016 ChargePoint, Inc.
How ChargePoint Can Help
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© 2016 ChargePoint, Inc.
ChargePoint Turnkey, Smart Charging Solutions
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Driver Applications & ServicesWeb, mobile, in-car apps from
ChargePoint & ecosystem providers
Station Host (Property Manager)
EV Drivers(Residents)
Charging Stations
Customer Support
ChargePoint ServicesCloud-based solutions for
managing EV charging
© 2016 ChargePoint, Inc.
EV Charging for Assigned and Shared ParkingCommunity Charging+ Shared charger, common area
parking, guests, leasing office+ Drivers “take turns” charging+ Property pays for annual network plan
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Personal Charging+ Personal charger in assigned spot+ Used exclusively by one driver+ Driver pays for monthly service
© 2016 ChargePoint, Inc.
Multi-Family Home Service Features
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Driver authentication Drivers tap their ChargePoint card or use their mobile app to authenticate and start charging
Billing and reimbursement Payment processing for usage and monthly reimbursement of energy fees collected to the property
Energy management Dynamic energy management capability to charge more cars without costly upgrades and to avoid demand charges
Maintenance On-site station maintenance included in monthly fee paid by driver
Insurance $1,000,000 General Liability
24/7 phone support Support organization built to support 4500+ hosts and 160,000+ drivers<30 seconds Average Call Speed of AnswerCan start a charging session remotely if RFID card is misplaced
Auto OEM Validation Program ChargePoint works directly with engineers all major carmakers to test equipment and features. Over-the-air software upgrades to insure forward compatibility as new models and features are introduced.
© 2016 ChargePoint, Inc.
Multi-Family Home Service Equipment
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Equipment/Fee Notes
Personal Level 2 Charging Station 1 station per driver
Pedestal For parking spots with no wall; mounts up to 2 stations
Cord Management Kit Supports up to 2 stations
Monthly Fee Paid by Driver
Electricity Usage Fee Determined by Community, 100% pass-thru, per kwh and time of use pricing available
Note: Pricing subject to final scope of work and contract terms, volume discounts are available
© 2016 ChargePoint, Inc.
Multi-Family Home Service: How it works
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ChargePoint and its installation partners help you design your EV amenity, create an electrical plan, and install stations.
Drivers use their ChargePoint account to enroll and request a station assignment from the property manager
1 2 3
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The property manager confirms resident enrollment and assigns drivers to EV-enabled parking spots
ChargePoint handles billing and reimburses property 100% of electricity fees collected5Drivers use their ChargePoint
Account to authenticate, track usage, and pay for electricity
© 2016 ChargePoint, Inc.
Community Charging: ChargePoint CT4000 Family+ Cord Management keeps cords clean and safely off the
ground
+ Access Control by driver groups (residents, guests, public) or time of day (e.g. residents can charge any time, guest only during the day)
+ Payment Processing and Reimbursement of charging fees
+ Pricing Policies by driver time, session, or usage (kwh). Motivate drivers to share, by increasing the price after charging is complete.
+ ChargePoint Assure Parts and On-Site Labor Warranty 98% up-time guarantee and 1-business day response.
+ Driver-Friendly features like Station Availability, Waitlist, and Notifications.
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Dual-Port or Single-Port, Bollard and Wall-Mounted models available
© 2016 ChargePoint, Inc.
Community Charging: ChargePoint Assure Warranty
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+ ChargePoint is the only charging company to offer a one year standard Parts and On-Site Labor Warranty.• We will come and repair or replace a faulty station on-site,
you do not need to send us any parts or equipment and wait for replacements to arrive.
+ ChargePoint Assure also includes:• Labor costs for accidental damage or vandalism
• Complete management of EV Station configuration.• Unlimited Pricing, Access, and Visibility policy changes. • Unlimited Adds and Changes to station groups. • 24/7/365 station monitoring • Monthly summary and Quarterly detailed reports. • 98% uptime guarantee and 1 business day response.
© 2016 ChargePoint, Inc.
ChargePoint Mobile App for Drivers+ Drivers can:
• Find stations and see availability• Start charging sessions from mobile
phone (or tap card)• See session status and get
notifications• See charging session history and
keep track of how much they paid
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© 2016 ChargePoint, Inc.
ChargePoint Web Portal for Property Managers
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+ Property Mangers can:• Give residents access to stations • Set pricing policies• Track energy usage, environmental
impact, and revenue.• Get notifications for maintenance issues
© 2016 ChargePoint, Inc.
Get Started with ChargePoint
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Local Contact:Mike [email protected](778) 383-1797
ChargePoint Multi-Family Team:[email protected]://www.chargepoint.com/businesses/apartments-and-condos/