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“New profitable product development and productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European Productivity between competitiveness and social approach "We show you how and help you grow" www.kaizen-consulting.ro [email protected] Bucharest, Crowne Plaza Hotel, 3– 4 May 2007

European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

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Page 1: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

“New profitable product development and productivity”

Session 1Alin Aurelian POSTEUCĂ Ph.D., MBA, AE

Managing Partner, Kaizen Consulting – Romania

European Productivity between competitiveness and social approach

"W e s how you how a nd help you grow"

[email protected]

Bucharest, Crowne Plaza Hotel, 3– 4 May 2007

Page 2: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

Outline• About KAIZEN CONSULTING Company• The concept of Productivity and Diagnostic in New

Product Development - Food Companies• Defining the problems: The Current State of product life

cycles and environment problems• Measurements • Observations, analysis and targets Measurements• Solution: The Implementation Framework• Standardization

• Conclusion: continuous reconciliation between productivity and market (target costing system)

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Page 3: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

KAIZEN CONSULTING headquartered in Bucharest-Romania.

The KAIZEN CONSULTING team is able to support the business environment in order to increase its competitive advantages by using a cost reduction system, a better quality acknowledged by clients and a shorter time-to-market.

The mission of KAIZEN CONSULTING Company

The mission of KAIZEN CONSULTING Company is to be a market leader in Central and Eastern Europe in a continuously improving and a competitive consultation.

ServicesKAIZEN CONSULTING Company provides a long term competitive advantage to your business, by services and courses for the following business processes:

•KAIZEN - Technical tools

•Competitiveness – 7-pillars business model

•CONTROLLING & CONTROLLER

•IAS/IFRS – Financial Accounting"everybody agrees that in every organisation there are competitiveness problems but we need to know whether they are important (...) and whether those problems can be very clearly identified". (KAIZEN CONSULTING)

About KAIZEN CONSULTING Company

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Page 4: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

•1995 - we started the first theoretical and practical analyses of the competitive environment by using the impact analysis of the Just-in-Time method (JIT) in accounting information systems.

•1997 - we continued to study JIT and developed the competitive environment impact in budgeting and costing.

•1999 - we continued the analyses of the competitive environment in strategic management and production marketing.

•2000 - we learnt and improved the new product development and the design of cost systems.

•2001 - we analysed a lot of costing systems for the competitive environment and decided: Target Costing and Kaizen Costing by Lean.

•2005 - KAIZEN CONSULTING was born.

•2005 - KAIZEN CONSULTING developed its first three products: TargetCosting-POST, KaizenCosting-POST and Lean-POST.

•2005-2006 - Six Sigma was approached and we developed: SixSigma-POST.

•2006 - we developed services and courses on long term competitive advantages – In-House Controlling.

•2006 - we developed services in long term competitive advantages – Controlling Outsourcing Basic & Controlling Outsourcing Advanced.

•2006 - we developed services in IAS/IFRS – group

•2007- Competitiveness – 7-pillars business model

The history of KAIZEN CONSULTING Company

Page 5: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

Source: Adapted from Terao Yamanouchi. A New Study of Technology Management, Asian Productivity Center, 1995

Generationaltechnologyimprovement

Time

Fast-cyclecompetitor

Slow-cyclecompetitor

1

2

3

4

2

3

4

5

6

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Current and Future State of the product life cycle

New product development

Page 6: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

Main factors of new product competitiveness

Flexibility

New Product cost

Quality – total quality

Delivery/quality

Price

Operating income

Material cost

Labor cost

Equipment/ tool depreciation

Other expenses

Product development cost

Selling expenses

R&D investment price

Development productivity

Equipment price

Equipment productivity

Labor price: wage etc.

Labor productivity

Material price

Material productivity

Gross Profit

Delivery period/date Production capacity

Design quality

Manufacturing quality – conformity quality

Planning/ development period- time to market Production/ procurement time Distribution period

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Source Adapted from Takahiro Fujimoto, Department of Economics, University of Tokyo, Business Administration, 2003 Quality, Costs and Time

Page 7: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

The Concept of Productivity and Diagnostic of New Product Development – Adapted from Food Companies

• Defining the problems: Current State of the product life cycle

Consequences regarding productivity The real time to market is about 52 days and the standard

one is about 34 days

28% of wrong planning for new products’ life cycle and profit plan for product lines in the last 12 months:

- 31% have a longer life cycle

- 69% have a shorter life cycle

• Defining the problems

• Measurements• Observations,

analysis and targets

• Solution• Standardization

Page 8: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

Concept of Productivity and Diagnostic of

New Product Development

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

2) Observations, measurements and analysis:

b) New Product Development: Productivity and Costs Indirect costs had an 18.6% increase compared to the standard

Transformation costs had an 8.5% increase compared to the standard

Scraps which could be processed (reworks) increased up to 2.8% compared to the standard

Scraps which couldn’t be processed increased up to 0.8% compared to the standard

Total waiting time had a 27% increase

Costs for raw materials and materials had a 5.7% increase compared to the standard

Profitability decreased up to 12.3% because of discounts

• Defining the problems

• Observations, measurements and analysis

• Targets• Solution• Standardization

A) Current State of product life cycle - shorten product life cycle

Page 9: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

2) Observations, measurements and analysis :

b) New Product Development: Productivity and Machinery Useful life of equipment had a 30% increase compared to the standard

Machine breakdown time had an 8% increase

Setup/refill and replacement (cutting tool change) time increased up to 37% compared to the standard

Machine failure increased up to 34% compared to the standard

Machine stoppage time increased up to 21%

Operating speed decreased up to 27% compared to the product standard time

New tool testing – impossible to estimate in the current system

Machine testing for new product – impossible to estimate in the current system

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Concept of Productivity and Diagnostic of

New Product DevelopmentA) Current State of product life cycle - shorten product life cycle

• Defining the problems

• Observations, measurements and analysis

• Targets• Solution• Standardization

Page 10: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Concept of Productivity and Diagnostic of

New Product Development

2) Observations, measurements and analysis :

c) New Product Development: Productivity and Labor

Number of working hours increased up to 17% (the two shifts became longer)

Absenteeism had a 15% increase

Number of accidents had a 7% increase compared to the previous 3 years’ average

Waiting for transportation times during the supply and production stages increased - impossible to estimate in the current system

A) Current State of product life cycle - shorten product life cycle

• Defining the problems

• Observations, measurements and analysis

• Targets• Solution• Standardization

Page 11: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

2) Observations, measurements and analysis :

d) New Product Development: Productivity and Materials Refill and replacement consumption increased up to 25% compared

to the standard

Wrapper stocks increased up to 14% compared to the standard

Direct power consumption increased up to 19% compared to the standard

Spare part consumption increased up to 10% compared to the standard

Level of raw material stocks increased up to 7%

74% of shorter product life cycles

26% of longer product life cycles

Stocks in production stage increased up to 8%

Finished goods’ stock increased up to 9.8% compared to the standard (shorten product life cycle)

A) Current State of product life cycle -

shorten product life cycle

• Defining the problems

• Observations, measurements and analysis

• Targets• Solution• Standardization

Page 12: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

2) Observations, measurements and analysis :

e) New Product Development: Productivity and Business Penalties from the distribution system

Penalties from suppliers

7% of process redesign was necessary (VSM)

17 complex kaizen projects and 10 quick kaizen projects were necessary

Equipment’s increasing wear - impossible to estimate in the current system (Six Sigma)

Concept of Productivity and Diagnostic of New Product Development

A) Current State of product life cycle - shorten product life cycle

• Defining the problems

• Observations, measurements and analysis

• Targets• Solution• Standardization

Page 13: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

A) Current State of product life cycle - shorten product life cycle

Concept of Productivity and Diagnostic of New Product Development

3) Targets : Reducing perturbations of new standard life cycle from

28% up to 17% in 5 months

New time to market: 28 days

• Defining the problems

• Observations, measurements and analysis

• Targets• Solution• Standardization

Page 14: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

4) Solutions:Implement the Lean system for supply and production in 1.5 years

Implement the Kanban area for production and supply

Training and implementation for Lean and Kaizen

Implementation of the autonomous maintenance system (in 8 months)

New product plan for the last 3 months in the useful life of the product that is to be given up

Profitability of the new future product must take up part of the lost profit of the former non-performing product

Products in the line must take up the part of the lost profit of the non-performing product

Exact knowledge of the current and targeted costs, quality and acceptable time-to-market

After launching utilization of the new products, use the Kaizen Costing system

Utilization of Activity-Based Costing for indirect costs

Precise intuition of the moment to withdraw the product from the market

Marketing investments for: a better intuition of the market (end users, distributors, competitors, suppliers) and to educate the market

Closer partnerships with the suppliers of raw materials and materials

Closer partnerships with distributors

Better relationships with the banking system

Page 15: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Quality Cost Delivery SafetyDaily Annual

100

90

80

70

60

50

40

30

20

10

3 6 9 12 15 18 21 24 27 30

100

90

80

70

60

50

40

30

20

10

J F M A M J J A S O N D

Total Defects

100

90

80

70

60

50

40

30

20

10

3 6 9 12 15 18 21 24 27 30

100

90

80

70

60

50

40

30

20

10

J F M A M J J A S O N D

First Pass Yield

Pareto Analysis

Daily Annual

100

90

80

70

60

50

40

30

20

10

3 6 9 12 15 18 21 24 27 30

100

90

80

70

60

50

40

30

20

10

J F M A M J J A S O N D

Overtime

100

90

80

70

60

50

40

30

20

10

3 6 9 12 15 18 21 24 27 30

100

90

80

70

60

50

40

30

20

10

J F M A M J J A S O N D

Scrap %

Pareto Analysis

Problem Action Who When Result;lksadfjkl kskuvisdfj ;kdjf kk sfj

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dqkje 1233 dskk kdfj ask d dkfjdkjf

skk

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difdi idufi kdfikuufkdu

sdku

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8908

dfkjdk dk djfkd d dkdk kdk kdjd 3448

Kaizen NewspaperProblem Action Who When Result

;lksadfjkl kskuvisdfj kk sfj jskdfjkksdj askdkk kkdj

dqkje 1233 dskk kdfj ask d dkfjdkjfskk

kdsjkf sdkfjpai siusdfj dkkj fd wkeuue 5434 dsisu

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8908

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Kaizen NewspaperProblem Action Who When Result

;lksadfjkl dkj dkfj kjd

lksdjf

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kdfu

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difdiu d difudi idfu

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di idfu difuiduf idufiddiufsd dju dkajdkiwmchnfdi

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Kaizen NewspaperProblem Action Who When Result

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lksdjf

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di fmd jkythtkd dids

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skk

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diuf

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ddfjk

Kaizen Newspaper

Daily Annual100

90

80

70

60

50

40

30

20

10

3 6 9 12 15 18 21 24 27 30

100

90

80

70

60

50

40

30

20

10

J F M A M J J A S O N D

Down Time

#1 #2 #3 #4 #5 #6 #7 #8 #9 #10 #11

DEL

WEJ

DNT

LLU

QUY

MMG

LUS

PMG

ESI

Skills Matrix

Pareto Analysis

100

90

80

70

60

50

40

30

20

10

3 6 9 12 15 18 21 24 27 30

Absenteeism

1 23 45 67 8

9 10 11 12 13 14 15 1617 18 19 20 21 22 23 24

25 2627 2829 30

31

xxx x

x

x

xx

x

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o

o

o

0

1 0

2 0

3 0

4 0

5 0

6 0

7 0

8 0

9 0

1 00

F M A M A S O N D

Work Models for Quality, Costs, Delivery and Safety.

Page 16: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

What is the customer and business relevance

of the metric?

How can I measure it and simulate the metrics

performance?

Net Present Sales

Filtered Metric

QFD ToolControl

Chart Tool

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

QFD and VE and full comprehension of consumers

Permanent synchronization of the organization with the market signals in order to control Productivity

Page 17: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

• Defining the problems

• Observations, measurements and analysis

• Targets• Solution• Standardization

Concept of productivity and Diagnostic of New Product Development

A) Future State of product life cycle – shorten product life cycle

Reducing perturbations of new products’ standard life cycle from 28% up to 17% in 5 months and from 17% up to 10% in 14 months.

VSM redesigned and standardized for NPD and 28 days Time-to-market

Page 18: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

• Define problems: environment problems

Unawareness of environment problems subsequent to the time-to-market stage and concept of the new product

Total costs in the 7 product lines went up in an un-programmed way by 9.7% in 12 months

30% of total un-programmed costs were fines given by the Environment Guard

2) Observations, measurements and analysis : environment problems

3 ingredients create 85% of environment problems and are used for 65 % of manufactured products

3) Targets: environment problems Reduction of 2 ingredients in 7 months from the NPD stage

Total elimination of non-ecological ingredients in 13 months of the NPD

Concept of Productivity and Diagnostic of New Product Development - Food Companies

Page 19: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

Summary and Recommendations

Time

Commitment Level

Idea

Implementation

Execution

Results

Culture100%

0%

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Page 20: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

Client

Time-to-market

Cost/Price

Quality/function of

product

Marketplace Marketplace for NPD-for NPD-

Development productivity

Material productivityLabor productivityEquipment productivity

Competitor

Supplier

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Conclusion

Sustainable Productivity is influenced by new products permanently adapted to the market

Page 21: European Productivity between competitiveness and social ... · productivity” Session 1 Alin Aurelian POSTEUCĂ Ph.D., MBA, AE Managing Partner, Kaizen Consulting – Romania European

www.kaizen-consulting.ro KAIZEN CONSULTING -the competitive way

Questions?Questions?