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Curriculum Vitae PERSONAL INFORMATION Hazem Elshenawy Dubai, UAE, 0000 Dubai (United Arab Emirates) (+971)554990618 [email protected] Skype Zimo0o0o85 JOB APPLIED FOR Aviation, Sales represntative, Medical Representative, Customer Service WORK EXPERIENCE 25/09/2013–Present Customer Service Assistant G4S, Dubai (United Arab Emirates) Giving customers information about their flights and help them to get a better chance exploring the airport by a easy way and running peak times at one off the busiest airports all over the world. Provide an efficient and effective service to customers, understanding their needs and requirements, working to exceed these wherever possible. 01/01/2012–31/07/2013 Sales representative Imtenan Health shop, Alexandria (Egypt) www.Imtenan.com - Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the companys products and/or related services. - Personally contacts and secures new business accounts/customers. - Promotes/sells/secures orders from existing and prospective customers through a relationship- based approach. - Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. www.imtenan.com Business or sector Human health and social work activities 29/05/2011–30/07/2012 Medical sales representative Mebaco company, Alexandria (Egypt) Selling the company's products, which include medicines, prescription drugs and medical equipment, to a variety of customers including GPs and hospital doctors, pharmacists and nurses. They work strategically to increase the awareness and use of their company's pharmaceutical and medical products. 23/12/14 © European Union, 2002-2014 | http://europass.cedefop.europa.eu Page 1 / 5

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  1. 1. Curriculum Vitae PERSONAL INFORMATION Hazem Elshenawy Dubai, UAE, 0000 Dubai (United Arab Emirates) (+971)554990618 [email protected] Skype Zimo0o0o85 JOB APPLIED FOR Aviation, Sales represntative, Medical Representative, Customer Service WORK EXPERIENCE 25/09/2013Present Customer Service Assistant G4S, Dubai (United Arab Emirates) Giving customers information about their flights and help them to get a better chance exploring the airport by a easy way and running peak times at one off the busiest airports all over the world. Provide an efficient and effective service to customers, understanding their needs and requirements, working to exceed these wherever possible. 01/01/201231/07/2013 Sales representative Imtenan Health shop, Alexandria (Egypt) www.Imtenan.com - Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the companys products and/or related services. - Personally contacts and secures new business accounts/customers. - Promotes/sells/secures orders from existing and prospective customers through a relationship- based approach. - Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. www.imtenan.com Business or sector Human health and social work activities 29/05/201130/07/2012 Medical sales representative Mebaco company, Alexandria (Egypt) Selling the company's products, which include medicines, prescription drugs and medical equipment, to a variety of customers including GPs and hospital doctors, pharmacists and nurses. They work strategically to increase the awareness and use of their company's pharmaceutical and medical products. 23/12/14 European Union, 2002-2014 | http://europass.cedefop.europa.eu Page 1 / 5
  2. 2. Curriculum Vitae Hazem Elshenawy EDUCATION AND TRAINING 01/05/201206/06/2012 IELTS Certificate University of Cambridge, Alexandria (Egypt) Related document(s): Net Home 001.jpg 03/08/201404/08/2014 Airport Service Programme Dubai Airports, Dubai (United Arab Emirates) Related document(s): 20141130_090600.jpg 01/08/199725/05/2006 High School Victoria College Alexandria, Alexandria (Egypt) http://en.wikipedia.org/wiki/Victoria_College,_Alexandria 25/08/200623/05/2011 Bachelor degree in science Alexandria University, Alexandria (Egypt) Related document(s): 5.jpeg PERSONAL SKILLS Mother tongue(s) Arabic Other language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English B2 C1 B2 B2 B2 International English Language Testing System (IELTS) Levels:A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user Common European Framework of Reference for Languages Communication skills Excellent communications skills. Excellent presentation skills Self-Motivated Efficient time management Computer skills Good command in using the internet, word, excel & PowerPoint. ANNEXES Net Home 001.jpg 20141130_090600.jpg 5.jpeg 23/12/14 European Union, 2002-2014 | http://europass.cedefop.europa.eu Page 2 / 5
  3. 3. European Skills Passport Hazem Elshenawy Net Home 001.jpg 23/12/14 European Union, 2002-2014 | http://europass.cedefop.europa.eu Page 3 / 5
  4. 4. European Skills Passport Hazem Elshenawy 20141130_090600.jpg 23/12/14 European Union, 2002-2014 | http://europass.cedefop.europa.eu Page 4 / 5
  5. 5. European Skills Passport Hazem Elshenawy 5.jpeg 23/12/14 European Union, 2002-2014 | http://europass.cedefop.europa.eu Page 5 / 5