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Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

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Page 1: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Euclid Corridor Transportation Project

BRT Workshop

July 22, 2008

HealthLine

Operations

Page 2: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

ECTP Project Goals

Improve service to GCRTA customers Increased service frequency and transit

efficiency Reduced congestion in and adjacent to the

Euclid Corridor by providing a more efficient roadway and bus distribution system

Reduced travel time Inclusion of customer amenities

2

Page 3: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Previous Operations

Bus operations were slow—averaging 5.5 miles per hour

The #6 Euclid line serves almost 10% of RTA’s bus riders

Routes #7, #9 also operated on Euclid Avenue.

Page 4: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Inefficient Operations resulted from:

Roadway configuration

Poor pavement condition

Mixed traffic flow Parallel parking Antiquated traffic

signal system

Frequent stops Long dwell times

associated with boarding, fare collection, and ADA lift/ramp utilization

All contributing to bus bunching and irregularity of service frequencies

Page 5: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

ECTP Major Elements HealthLine (Euclid Avenue BRT)

Connects the region’s two major employment centers, Cleveland’s Central Business District and University Circle, with the Stokes/Windermere RTS in East Cleveland.

Downtown

University Circle

Stokes/Windermere

Page 6: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

ECTP Major Elements

Transit Zone

Establishment of BRT dedicated right-of-way required revising routing for 13 routes through downtown along Superior and St. Clair Avenues.

Transit Zone designed to alleviate impact of increased bus volumes along the alternate routings.

Page 7: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations
Page 8: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Transit Zone Features

Superior Avenue St. Clair Avenue1.02 miles of 24-hr. exclusive roadwayPeak hour service frequency: every 30 seconds

Peak hour service frequency: every 90 seconds0.7 miles of peak hr. exclusive roadway

Page 9: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

HealthLine Service Frequency

Five-minute weekday peak

10-minute mid-day

15-minute evenings and weekends

Page 10: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Peak Hour Operations

ROUTE HEADWAY VEHICLES/HOUR

HealthLine 5 minute 12

7 20 minute 3

9 12 minute 5

32 15 minute 4

TOTAL A bus every 2.5 minutes in peak

direction

24

Page 11: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Faster Travel Times

Coordinated traffic signals—maximizes traffic flows.

Continuous collection and transmission of traffic data across fiber optic lines from computers connected to an assortment of data-collection points.

City of Cleveland’s Traffic Control Center can modify signal operations based on data flow

Page 12: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Faster Travel Times

Exclusive right-of-way

Transit Vehicle Priority

Advanced GPS Opticom system will give BRT vehicles signal priority.

BRT given two opportunities per signal cycle for green phase.

Approaching BRT vehicles will advance the start of and/or delay the end of the BRT green phase.

Page 13: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Vehicle Monitoring

GPS based TransitMaster system Updates vehicle locations every minute.

Displays schedule adherence information to vehicle operator.

Allows Integrated Communications Center to react and redirect vehicles to smooth schedule irregularities and adjust to emergency and unusual situations.

Wireless LAN at Garages

(schedule updates)

Page 14: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

BRT Vehicles

ECTP is designed to accommodate the unique BRT Rapid Transit Vehicles (RTVs) that will operate on the HealthLine, as well as existing low-floor 40-foot buses between E. 22nd and Stokes/Windemere RTS.

Page 15: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Improved Boarding Facilities

Expedited Boarding:

Low-floor vehicles

Fast-loading, ADA accessible, near-level platforms with minimal platform gap similar to rail.

Mechanical Docking provides uniform small gap while protecting platforms and vehicles from damage.

Page 16: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Improved Fare Collection

Off-board fare collection Proof-of-Payment Fare System

Allows boarding through all doors.

Eliminates farebox queuing

Reduces dwell time

Page 17: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Minimizing Bus Bunching

Schedule coordination between the four BRT routes.

Stations designed to accommodate one HealthLine vehicle and one of the other BRT routes simultaneously .

If a station is occupied by two vehicles a third approaching vehicle will hold prior to entering intersection until the station is clear likely moving the third vehicle into the next traffic light cycle.

Page 18: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Projected Travel Time Savings

From Public Square to Windermere, peak hour travel time will be reduced from 46 to 34 minutes—a savings of 12 minutes or 25%

Page 19: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Early Operating Segments

Transit Zone Rerouted Euclid Avenue services to new

exclusive bus lanes – Nov. 2005. BRT – E. 17th St. to E. 55th St.

Began median operation – Nov. 2007. BRT E. 55th St. to E. 83rd St.

Began median operation – Apr. 2008.

Page 20: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Transit Zone

Instructed Operators concerning exclusive lane usage.

Reoriented passengers to new downtown patterns.

Worked to educate public about new traffic patterns and exclusive bus lanes.

Transit Police began issuing parking and moving violation tickets.

Page 21: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

What can go wrong, will go wrong!

12 days after revised routes became effective, Public Square construction required major reroutes and stop relocations.

Police and court personnel ignored rush hour parking restrictions within St. Clair bus lanes adjacent to courthouse.

Page 22: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

What can go wrong, will go wrong!

Bus volumes along Superior westbound during the evening rush, required passengers to board two buses (different routes) at each stop at the same time. Reorienting both Operators and customers that a bus could not stop twice at a stop was difficult. Failure to move two buses through each light cycle, created major bus lane jams.

Page 23: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

BRT First Segments

Docking devices not yet available Added steering guides to place

buses near the platform without hitting the platform

Page 24: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

BRT First Segments

Unauthorized vehicles operating in and across BRT right-of-way. Added flexible delineators to

prohibit restricted turns. Revised “Bus Only” signs to better

indicate exclusive lane. Transit Police began ticketing

vehicles operating improperly in BRT lanes.

Page 25: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Traffic Enforcement

Established ability for RTA Transit Police to issue traffic citations along the BRT and Transit Zones

Patrol areas daily ticketing vehicles improperly operating within the exclusive lanes as well as citing parked vehicles interfering with operations.

Revising pavement markings and signs to better inform other drivers of BRT and Transit Zone regulations.

Page 26: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Proof-of-Payment

Proof-of-Payment fare collection on HealthLine Other BRT service when within BRT

corridor Red Line Rapid Transit

All other services retain traditional on-board fare collection.

Page 27: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Proof-of-Payment

Fare vending machines will be installed at each station.

Passengers must purchase and/or validate tickets prior to boarding vehicles allowing use of all doors.

RTA Transit Police will monitor vehicles to ensure riders have paid.

Page 28: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Ticket Vending Machines

Ticket vending machines will be installed at every HealthLine and Red Line station.

Regular Dispenses single-fare

tickets and day-passes only.

Validates multi-ride tickets by subtracting a ride.

Page 29: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Ticket Vending Machines

Kiosk Sells 7-day and monthly passes, multi-fare

tickets as well as single-fare tickets and day-passes.

Validates multi-ride tickets by subtracting a ride.

Validator Supplements TVMs and Kiosks at heavy

boarding locations to validate multi-ride tickets by subtracting a ride.

Page 30: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Ticket Vending Machines

All HealthLine boarding locations are equipped with at least one TVM.

Heavy locations may have an additional TVM, Kiosk, and/or Validators to accommodate passenger volume.

In the event of TVM failure, passengers at stations without a redundant TVM will purchase tickets from farebox located on every RTV.

Page 31: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Low-volume times

During late evening and overnight passengers will insert tickets into farebox to verify ticket validity.

Transit Police will not examine tickets on the HealthLine during these hours.

Page 32: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Other BRT Routes

Passengers boarding Routes #7, #9, or #32 outside of the BRT corridor will insert fares/fare media in the farebox.

The farebox will validate multi-ride tickets, sell all-day passes, and issue a receipt for single-ride transactions.

Page 33: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Enforcement

Passengers must have a valid, validated ticket while on vehicle.

23 part-time Transit Police officers will randomly board vehicles to examine passenger tickets.

Passengers without valid fare media will be issued a “Penalty Fare” notice.

Page 34: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Penalty Fare

RTA Board established a Penalty Fare equal to the cost of a month pass (currently $63.00.)

Riders not presenting valid, validated fare media when requested will be issued a notice of penalty fare.

All penalty fare recipients must provide name and address.

Page 35: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Penalty Fare

Riders failing to pay the penalty fare within seven days will be charged with a misdemeanor and processed through the court system.

Fare evaders with outstanding penalty fares or facing court action will not be issued a penalty fare notice but will be immediately charged.

Page 36: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

RTV Maintenance Facilities

Hayden Bus Maintenance Facility Base garage for HealthLine RTVs. Performs all routine maintenance and

inspections. Central Bus Maintenance Facility

Performs overhauls and heavy maintenance.

Buildings and equipment modified to accommodate RTVs.

Page 37: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Facility Maintenance

Station Cleaning Station Repair Landscaping Snow Removal

Page 38: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Facility Maintenance

Need to provide maintenance without obstructing either BRT or general traffic. Only one general traffic lane in each

direction. Must work at night when both BRT and

traffic volumes are light. Requires maintenance of traffic measures

including placing traffic signs and cones to block traffic lane adjacent to median platforms

Page 39: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Station Cleaning

HealthLine stations are swept and trash removed six nights/week utilizing two teams of two employees.

More intensive cleaning including washing all windows and pavement cleaning twice per week.

Page 40: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Station Repair

RTA employees perform basic repairs Monthly inspections of all stations Replacement of light bulbs Replacement of damaged pavers

Page 41: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Station Repair

Stations much more vulnerable to damage than rail stations

Median operations require stations to be very close to traffic flows.

Street configuration did not allow for physical separation between BRT and traffic lanes.

Page 42: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Station Repair

Establishing on-call contractors for: Glass replacement

Tempered, laminated glass cannot be cut to size

Pieces too heavy to be handled with our maintenance equipment

Page 43: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Station Repair

Steel repairs

Damaged sections must be cut-out and replacement repair sections welded in place

Structures too large to be removed and repaired off-site.

Page 44: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Landscaping

Utilizing outside contractors for landscape maintenance.

Page 45: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Snow Removal

The City of Cleveland is responsible for removing snow from the bus lanes.

The RTA is responsible for keeping platforms clear of snow.

Page 46: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Snow Removal

Different than rail stations. Access to platforms must be maintained at

all times. Difficult to plow snow adjacent to platforms—

no place to push snow; fear of hitting platforms results in large gap.

Page 47: Euclid Corridor Transportation Project BRT Workshop July 22, 2008 HealthLine Operations

Q & A

Thank You!