Fast Facts & Figures

E t i h a d Av i a t i o n G r o u p

August 2019

OUR EXECUTIVE TEAM

3

Etihad Aviation Group is a diversified global aviation and travel group comprising seven business divisions – Operations, Commercial, Maintenance, Repair & Overhaul (MRO), Human Resources & Organisational Development, Finance, Digital & Innovation and Transformation.

The success of the Etihad Aviation Group is driven by its people, and the ability to source, develop, engage and deliver a highly focused multicultural workforce that is committed to its customers, and to each other.

OUR PEOPLE

EAG EMPLOYEES

Other

1,836

Operations

8,574

Pilots 2,184

EY Engineers

1,519

Crew

4,779

Commercial

1,628

20,520EAG EMPLOYEES

152NATIONALITIES

*Others - Include HR & OD, Group Support Services, Finance, Airline Equity Partners, Transformation

2,502EMIRATIS

FAST FACTS & FIGURES | AUGUST 2019

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Middle East Network

Chicago

Beijing

ABU DHABI

Seoul

Khartoum

Kathmandu

JakartaSeychelles

ShanghaiChengdu

Tokyo

Brisbane

MelbourneSydney

Johannesburg

Singapore

Astana

Kuala Lumpur

New YorkToronto

Lagos

Washington, D.C.

Ho Chi Minh City

ManilaBangkok

Nagoya

Malé

Kochi Kozhikode Bangalore

Dhaka

Thiruvananthapuram

ChennaiHyderabad

Delhi Lahore Islamabad

Karachi

MumbaiAhmedabad

Amman

Riyadh

Bahrain

Jeddah

Kuwait

Beirut

Dammam

Muscat

ABU DHABI

Nairobi

Los Angeles

Madinah

Phuket

Hong Kong

Cairo

Athens

Istanbul

CasablancaRabat

MinskMoscow

ParisGeneva Milan

Manchester

Brussels

Amsterdam

Belgrade

RomeMadrid

Barcelona

FrankfurtMunich

DüsseldorfDublinLondon

Zurich

Kolkata

Colombo

Etihad Destinations

MAP KEY FEBRUARY 2018

Future Destinations

Tbilisi

ChittagongHanoi

East Midlands

Columbus

Freighter-only Destinations

Baku

Anchorage

Etihad Airways currently serves 84 passenger and cargo destinations in 49 countries, including:

84 49DESTINATIONS COUNTRIES

JUNE 2019

Freighter-only DestinationsEtihad Destinations

OUR NETWORKFAST FACTS & FIGURES | AUGUST 2019

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Etihad Airways’ fleet is one of the youngest in the world and, as of 31 August 2019 comprises 108 passenger and cargo aircraft.

AIRCRAFT TYPE

Airbus A320 - Family

Airbus A330 - Family

Airbus A380

Boeing 787

Boeing 777 - Family

Boeing 777 Freighter

CURRENT FLEET

28

12

10

34

19

5

A-6APA

108 5.7AIRCRAFT AVERAGE AGE

YEARS

OUR FLEETFAST FACTS & FIGURES | AUGUST 2019

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We focus on serving the Asia, Middle East, Europe, North America trade lanes using a combination of 103 passenger aircraft complemented by a fleet of five dedicated freighters.

We offer a full range of products and services, all of which are designed to offer best in class solutions. We take pride in our innovation and offer the latest transportation techniques & technologies, as we look to be the best air cargo logistics provider in the industry. Charter options are also available for customers seeking bespoke solutions.

Established in 2004, Etihad Cargo is now a major global player providing a complete suite of cargo and logistics products and services across our international network.

A C H I E V E M E N T S

> 1st Middle East CEIV Certified Carrier & Hub

> iCargo online booking platform launched in 2018

> 96% Hub performance on Flown as Booked in 2018

> New freighter routings launched servicing Columbus, Ohio, Johannesburg, Nairobi and Singapore

60CERTIFIED TEMPCHECK STATIONS ACROSS THE NETWORK SERVING OUR PHARMA CUSTOMERS

2000+ HORSES CARRIED IN 2018

682K+ TONNES OF CARGO CARRIED IN 2018

ETIHAD CARGOFAST FACTS & FIGURES | AUGUST 2019

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Etihad Airport Services (EAS) manages Etihad Aviation Group’s investment in the support businesses at the Abu Dhabi hub. These include Catering (EAS Catering), Ground Handling (above and below wing) (EAS Ground), and Cargo Logistics operations (EAS Cargo), all located at Abu Dhabi International Airport.

As Abu Dhabi International Airport and Etihad Airways plan their transition to the new Midfield Terminal, EAS will be investing heavily in each of its businesses through new infrastructure, new technology and new processes to support this future growth opportunity.

22.67M 60.6K 22MBAGS CARRIED FOR

ETIHAD IN 2018PASSENGER FLIGHT

DEPARTURES IN 2018MEALS PROVIDED

IN 2018

ETIHAD AIRPORT SERVICES

Etihad Airport Services - Catering

Etihad Airport Services Catering sources, prepares and provides food, bar supplies and duty free items for Etihad Airways and other airline customers. It also manages food and beverage services for Etihad Airways airport lounges, as well as staff restaurants, events and sales of ready-to-eat food products to the hospitality industry.

Etihad Airport Services - Ground

Etihad Airport Services Ground currently delivers passenger, aircraft and ramp handling services to 27 airline customers at Abu Dhabi International Airport.Welcoming passengers, and meeting their needs before or after a trip as well as receiving an aircraft upon arrival and preparing it to depart again in a safe and efficient manner to fit seamlessly within the airline schedules, are the trademarks of our service promise to our customer airlines.

Etihad Airport Services - Cargo

Etihad Airport Services Cargo is the cargo handling business at Abu Dhabi International Airport. It provides freight handling services as well as warehousing, documentation, security screening and handling of specialised cargo for Etihad Airways and other carriers.

FAST FACTS & FIGURES | AUGUST 2019

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Etihad Aviation Training has 10 full flight simulators as well as a flight training school in Al Ain. Experienced instructors offer a comprehensive training programme on Airbus 320, 330, 340, 380 and Boeing 787 and 777 in addition to instructor, examiner and senior examiner.

Etihad Aviation Training is a world-class EASA and GCAA approved training organisation part of Etihad Aviation Group.

Cabin Crew Training numbers for 2019:

- Total Number of Courses: 999 - Total Number Trainees: 15,695- Total Number Training Hours: 165,307

Served 19 countries – SIMs/Safety & Service training Azerbaijan, Bahrain, Cyprus, Greece, India, Italy, Jordan, Kuwait, Malaysia, Morocco, Oman, Pakistan, Seychelles, Swaziland, Switzerland, Thailand. UAE, UK, US

Etihad Maintenance Technical Training- Total Abu Dhabi University Cadets :40 - Total Etihad Airways Training college cadets: 153 (165 UAE national + 1 International)

Cabin Crew Cadet Programme (total for 2019) Technical Training

CadetsSecond Officer

First OfficerCaptain

205242961 UAE Pilots in

EY and Former Cadets

101051

Non UAE Pilots in EY and Former

Cadets

285145 Courses

3,186Students Attended

3074Etihad Staff

112External Staff

321Training Days

7,448Student Training Days

ETIHAD AVIATION TRAININGFAST FACTS & FIGURES | AUGUST 2019

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The team at Etihad Engineering are seasoned professionals from more than 50 nationalities. The comprehensive portfolio covers most Airbus and Boeing types, including: heavy maintenance and complex modifications; cabin reconfigurations including connectivity and the Middle East’s first flammability test lab; and component repair services.

A380 and Boeing 787 Dreamliner Centre of

Excellence

Etihad Engineering is one of the world’s leading Maintenance, Repair and Overhaul (MRO) service providers, offering aircraft maintenance and engineering solutions to a host of global customers, and Etihad Airways. Approved by the GCAA, FAA and EASA, with Part 21J Design Organisation Approval (STCs) and Part 21G Production Organisation Approval.

1.6MMAN HOURS

300AIRCRAFT

SERVICED A YEAR

66KSQM

HANGAR SPACE

32KCOMPONENTS

E T I H A D E N G I N E E R I N GFAST FACTS & FIGURES | AUGUST 2019

> Aviation Business Awards 2018: - Unsung Hero of the Year Award - Engineering Innovation of the Year Award> ESQR Best Quality Leadership Award> GCAA Aeronnovation Award> Sheikh Khalifa Excellence Award 2019

AWA R D S