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Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

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Page 1: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

EthosRegularly Scheduled Sessions (RSS) / Grand Rounds

Liesa MillsDCRI IT Training & Documentation

Page 2: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

• Use this training opportunity to:– become familiar with Ethos– understand the benefits of RSS in Ethos– understand the Ethos RSS process workflow– get some hands-on experience creating series and

sessions– understand how to get help moving forward

Purpose of Training

Page 3: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Agenda

1. Introduction to Ethos

2. Benefits of RSS in Ethos

3. RSS Roles & Responsibilities

4. RSS Process Workflow

5. Step-by-Step Hands-on Exercises

6. Getting RSS Help

7. Action Items

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Page 4: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

INTRODUCTION TO ETHOS

Page 5: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Introduction to Ethos

• Ethos is a browser-based Learning Management System (LMS) that enables medical professionals to register for activities, track their Continuing Medical Education (CME) credits, and manage their own transcripts and certificates

• Maintained and managed by the Duke Office of Continuing Medical Education (CME), and DCRI’s IT group

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Page 6: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Search and register for courses

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1 2

Page 7: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Purchase courses

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Page 8: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Maintain activity workflow

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Still locked

Page 9: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

View transcript and download certificates

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4

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Page 10: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

BENEFITS OF RSS IN ETHOS

Page 11: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Benefits of RSS in Ethos• Automated workflow for set up, review and approval

of the RSS series and its sessions through a customized online portal

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Page 12: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Benefits of RSS in Ethos• Activity Medical Directors

and CME Associates can make updates related to last minute changes in speakers, cancellations, additions

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Page 13: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Benefits of RSS in Ethos• Participation and other reports at both series and

session levels available

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Page 14: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Benefits of RSS in Ethos

• Using a text based SMS code, a participant records attendance for each session they attend and is instantaneously awarded credit. No scanners, laptops and/or paper sign in sheets required anymore!

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Page 15: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS ROLES & RESPONSIBILITIES

Page 16: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

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RSS Role Responsibilities

CME Associate • Creates new series and sessions• Edits existing series and sessions

as needed

CME Coordinator Jennifer Sheppard

• Reviews and approves new series• Provides support as needed

Site Administrator John Johnson

• Maintains user accounts in Ethos• Provides technical support as needed

Page 17: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS PROCESS WORKFLOW

Page 18: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Important!

• Regularly Scheduled Series (Grand Rounds) must be entered into the Ethos system by July 1, 2014.

• Only enter series/sessions that will occur in FY15 (July 1, 2014-June 30, 2015).

• For this fiscal year please remember to create an entirely NEW series in ETHOS. Do not add sessions onto last year’s Series that you created.

Page 19: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS Workflow

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1. Create Series

2. Set Status to In Review

3. Review Series

Set Status to Approved

Set Status to Feedback

Edit Series per Feedback

4. Create Sessions

Approved?No Yes

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Page 20: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

HANDS-ON EXERCISES

Page 21: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Accessing the Ethos TEST Environment

1. Open Google Chrome Browser

2. Go to test URL:

http://test.continuingeducation.dcri.duke.edu/

Page 22: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

2. Access Grand Rounds

3. Access Admin Menu

1. Access your profile settings

Page 23: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Accessing your Profile Settings• Click My account• Click an option in the grey bar or

one of the Edit links

Page 24: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Accessing Grand Rounds• Hover over Activities, and then click

Grand Rounds• Click a link to open series details• Click a link to open session details

Page 25: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Accessing the Admin Menu

• Click the “wrench” icon in the upper left corner of the window

• CME Associate clicks Create content to begin the RSS Workflow process

Page 26: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS Workflow

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1. Create Series

2. Set Status to In Review

3. Review Series

Set Status to Approved

Set Status to Feedback

Edit Series per Feedback

4. Create Sessions

Approved?No Yes

CM

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Page 27: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Series/Sessions Relationship

• Series – like an “umbrella” to hold the sessions• Add specific details, such as speaker, location, and

credit details at the session level

Session 1Session 2Session 3

Session 4Session 5Session 6

Series

Page 28: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

1. Create Series

• On the Admin Menu, click Create content

• On the Create content tab, click Series

CM

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Page 29: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

1. Create Series – Description tab

• RSS Name* (what student sees)• Path* (direct URL – recommend using Name)• Description* (appears on series home page)

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Page 30: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

1. Create Series – Series Settings tab

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• AMD Name• CME Associate Name• New Series• Credit Type (AMA,

informational – credit awarded at session level)

• Frequency• Location (important for PARS)• Specialty/Sub-specialty• Series Date (displays full date range

of series to students)

Page 31: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

1. Create Series – ACCME tab

• AMA Learning Format (set to Live Activity)

• Activity Duration (typically one year)

• Provider Activity ID (see handout)

• Sponsorship (Select Direct)

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• Activity Type (Select Regularly Scheduled Series)• Click Save (cannot publish until approved by

CME Coordinator)

Page 32: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS Workflow

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1. Create Series

2. Set Status to In Review

3. Review Series

Set Status to Approved

Set Status to Feedback

Edit Series per Feedback

4. Create Sessions

Approved?No Yes

CM

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Page 33: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

2. Set Status to In Review

• On the Admin menu, click EthosCE admin

• Click Workflow Dashboard

• If needed, apply the New status to filter your list

CM

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Page 34: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

2. Set Status to In Review

Automatic email notification sent to CME Coordinator

Set the series status to In Review C

ME

Ass

oci

ate

1

2

Page 35: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS Workflow

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1. Create Series

2. Set Status to In Review

3. Review Series

Set Status to Approved

Set Status to Feedback

Edit Series per Feedback

4. Create Sessions

Approved?No Yes

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Page 36: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

3. Review Series

CME Coordinator’s Admin menu

• Click EthosCE admin

• Click Workflow DashboardCM

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Page 37: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

3. Review Series

• Apply In Review status filter• Check box next to series

– Click Set to Feedback to add comments and return to CME Associate for further editing

– Click Set to Approved to approve series

– Can check multiple series and approve all at once

Automatic email notification sent to CME Associate

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Page 38: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Automatic Email Notifications

Status Sample email text

In Review The RSS “Lung Cancer Series” is now pending for your review Comment: Please review, thanks.URL: http://test.continuingeducation.dcri.duke.edu/l-c

Feedback The RSS “Lung Cancer Series” is in the Feedback state Comment: Need more info URL: http://test.continuingeducation.dcri.duke.edu/l-c

Approved The Regularly Scheduled Series “Lung Cancer Series” is now approved. Comment: Looks great. Please proceed to add sessions to your series. URL: http://test.continuingeducation.dcri.duke.edu/l-c

Page 39: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS Workflow

40

1. Create Series

2. Set Status to In Review

3. Review Series

Set Status to Approved

Set Status to Feedback

Edit Series per Feedback

4. Create Sessions

Approved?No Yes

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Page 40: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Creating the Session Template• Identify typical speaker, location, credit settings• Define session repeat frequency / dates• Edit individual sessions as needed

Speaker: Jonah Wells

Location: Duke MC Library

Credit: AMA

Speaker: Jonah Wells

Location: Duke MC Library

Credit: AMA

Speaker: Jonah Wells

Location: Duke MC Library

Credit: AMA

Speaker: Jonah Wells

Location: Duke MC Library

Credit: AMA

Speaker: Jonah Wells

Location: Duke MC Library

Credit: AMA

Speaker: Jonah Wells

Location: Duke MC Library

Credit: AMA

Speaker: Jonah Wells

Location: Duke MC Library

Credit: AMA

Template

Page 41: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

4. Create Sessions

1. Go to your series landing page– If published, available under

Activities>Grand Rounds– Available as link on Workflow

Dashboard’s Approved list

2. On the Admin Menu, click Create Content > Session

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Page 42: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

4. Create Sessions Description tab

1. Enter Session Name (good idea to enter “Topic TBD”)

2. Body (leave blank for now)

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Note: Skip Certificate tab, since no individual certificates distributed for RSS

Page 43: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

4. Create Sessions Session Settings tab

• Speaker Name (good idea to enter “Speaker to be announced”)

• Location (enter most common location)

• Additional Notes (shows for students – i.e., “bring your laptop”)

Continued

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Page 44: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

4. Create Sessions Session Settings tab • Session Date (enter

date/time of FIRST session – not date range)

• Repeat (creates all your sessions)

• Until (stop date of repeating sessions – enter last session)

• Except (identify sessions to skip – holidays)

• Additional (add sessions that don’t fit repeating schedule)

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Page 45: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

4. Create Sessions Course Credit Settings tab

AMA Credit • Check Active box• Uncheck Variable credit• Set Max to 1.00 or desired

credit per session

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Page 46: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Series Landing Page

CM

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Click session link to view session details

Page 47: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Editing Individual Sessions

1. Navigate to the session

2. Click Edit

3. Add Speaker, Location, and other details

4. Click Save

CM

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Page 48: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Setting up Session SMS Texting

1. Navigate to the session

2. Click Enrollments

3. Click Settings

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continued

Page 49: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Setting up Session SMS Texting

CM

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Enter number of hours/minutes after start of session, when attendee can text SMS code

Enter number of hours/minutes after start of session, when attendee can still text SMS code

SMS Code

Image shown displays default settings

Page 50: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Publishing Your Series• Can be done any time after series is Approved• Students cannot find series until Published

CM

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1. In Admin menu, click EthosCE admin>Workflow Dashboard

2. Click the Publishing tab in the upper right corner

continued

Page 51: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Publishing Your Series

CM

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Page 52: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

SMS TEXTING TIPS

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Page 53: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS Session / SMS Attendee Experience

• Attendees text all RSS SMS codes to:

919.213.8033

• Recommendations– Ask attendees to create phone contact for

Duke SMS attendance– Put instructions and reminders on presentations,

schedules and posters– Display SMS code on first and last slide, as well

as giving to attendee as handout

Page 54: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

RSS Session / SMS Attendee Experience

Sorry, attendance for “Lung Cancer Session” closed at 2:00 p.m. on 05/15/2013

Sorry, that code is incorrect. Please try again.

Sorry, attendance for “Lung Cancer Session” opens at 9:15 a.m. on 07/24/2013.

Attendee has Ethos account and correct code

Attendee does not have Ethos account

Page 55: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

ENROLLMENT REPORTING

Page 56: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Viewing Enrollments

• To export an enrollment report from a session that you created:• Click the Enrollments tab and select the

Administer tab (if not already selected)

• Participants who attended and submitted enrollment via SMS, as well as those manually enrolled, will be listed at the bottom of the screen

• Click the orange CSV button to export the list of participants

Page 57: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Manually Enrolling a Participant

• From a session that you created:– Click the Enrollments tab, and then click the

Search and Enroll tab– Locate the participant and click the checkbox to

the left of the name– Click Enroll user in current course and confirm– The participant will now be listed on the

Enrollments tab

**NOTE: Users must have created a profile in Ethos for manual enrollments, also.

Page 58: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

GETTING RSS HELP

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Page 59: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Getting RSS Help

• Jennifer Sheppard (CME Coordinator)– Phone: 919.668.3039– Email: [email protected]

• CME Mailbox– [email protected]

• Ethos Learning Center – https://

www.dcri.org/cee/education/ethosce-learning-center

Page 60: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

ACTION ITEMS

Page 61: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Action Items

• CME Associates – Create your account in Ethos production environment. Send email to either Jennifer or CME Support to request account access.

• CME Coordinator (Jennifer) – Notify CME Associates when account access has been granted.

Page 62: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

CREATE YOUR ACCOUNT IN PRODUCTION ENVIRONMENT

Page 63: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

Accessing the Ethos Production Environment

1. Open Google Chrome Browser

2. Go to production URL:

http://continuingeducation.dcri.duke.edu/

Page 64: Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Liesa Mills DCRI IT Training & Documentation

All Rights Reserved, Duke Medicine 2007

1. Click Join

2. Complete your profile

3. Click Create new account

4. Click link in email to confirm

5. Create password

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Create your account