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Ethical Decision Ethical Decision MakingMaking
FACTORS AFFECTING ETHICAL FACTORS AFFECTING ETHICAL DECISIONSDECISIONS
UNCERTAINTY OF
INPUTS
CENTRALITY OF
WORKFLOW
SUBSTITUTABILITYOF
ACTIVITIESPREVENTIVE
ROUTINIZATION
COPINGROUTINIZATION
POWER
CONTROL OFETHICAL
CONTINGENCIES
BEHAVIOR
A General Framework of A General Framework of the Ethical Decision-the Ethical Decision-
Making ProcessMaking Process
ETHICAL SITUATION
CHARACTERISTICS OF THE DECISION MAKER
SIGNIFICANT INFLUENCES
OUTCOMESDECISION
Elements of the Ethical Elements of the Ethical SituationSituation
ETHICAL SITUATION
CHARACTERISTICS OF THE DECISION MAKER
SIGNIFICANT INFLUENCES
OUTCOMESDECISION
* Opportunity
* Ethical decision history
* Moral intensity of the situation
Elements of the Elements of the Ethical Decision-Ethical Decision-
Making ProcessMaking Process
Characteristics of Decision Makers
Significant Influences
Outcomes
PERCEIVED ETHICAL PROBLEM
PERCEIVED ALTERNATIVES,
PRODUCT, PRICE, PROMOTION,
DISTRIBUTION INFO
PERCEIVED CONSQUENCES
ELEMENTS OF THE DECISION
Information acquiredInformation processed
Ethical decision historyExpectationsSent and received rolesEthics norms (personal & those of others)
Information acquiredInformation processed
Probability of consequencesDesirability of consequences
JUDGMENT
DECISIONEthical
Situation
Individual Characteristics of the Individual Characteristics of the Decision Maker that Influence the Decision Maker that Influence the Ethical Decision-Making ProcessEthical Decision-Making Process
ETHICAL SITUATION
CHARACTERISTICS OF THE DECISION MAKER
SIGNIFICANT INFLUENCES
OUTCOMESDECISION
* Achievement motivation * Knowledge* Need for affiliation * Experience* Ego strength * Risk taking* Locus of control
Significant Influences on the Significant Influences on the Ethical Decision-Making Ethical Decision-Making
ProcessProcess
ETHICAL SITUATION
CHARACTERISTICS OF THE DECISION MAKER
SIGNIFICANT INFLUENCES
OUTCOMESDECISION
* The organization * Technology* Work * Significant others; customers,* The law peers, immediate supervisor,* Economics top managers, family, friends,* Professionalism other “opinion leaders”
Outcomes that Result from Outcomes that Result from the Ethical Decision-Making the Ethical Decision-Making
ProcessProcess
ETHICAL SITUATION
CHARACTERISTICS OF THE DECISION MAKER
SIGNIFICANT INFLUENCES
OUTCOMESDECISION
* Performance * Feedback* Rewards * Promotions* Satisfaction * Learning
VENN DIAGRAM MODEL FOR ETHICAL DECISION MAKING
IN A
CORPORATE ORGANISATION
Ethical
responsibility
Legal
responsibility
Economic
responsibility
1
2
3
4
AREA 1---Profitable and ethical.
Probably legal too.PROCEED CAUTIOUSLY
AREA 2---Profitable and legal.
PROCEED CAUTIOUSLY
AREA 3---Legal and ethical but
not profitable.FIND WAYS FOR PROFITABILITY.
AREA 4---Profitable, legal, ethical:
GO FOR IT
