Embed Size (px)
Citation preview
Establishing and Operating an Assessment Centre Unit
An assessment centre unit offers a range of
assessment solutions that are tailored to specific
contexts – usually selection or development.
The various assessment solutions are linked to a
defined competency framework.
Assessment and development centres produce risk
intelligence that informs decision-making and
trigger talent development processes.
Building Blocks of Talent Management
Executive Support
Talent Management Philosophy
Talent Strategy
Competency Framework
Talent Value Proposition
Success Profiles
Risk IntelligencePerformance
Culture
Integrated Talent Management
Processes
Talent Development
Strategy
Risk Mitigation Strategy
Talent Scorecard
Important Questions
Business Case
• Why do we want to establish the unit?
• What needs do we want to satisfy?
• What do we want to achieve?
• In which contexts will the unit mainly deliver services?
• What will be the benefits to the organisation?
• Where does the initiative fit?
• What are the likely cost implications?
• What are the projected returns on our investment?
Operating Model
• Are we going to do it ourselves (in-source), or are we going to partner with an expert in the field?
• Who will be involved?
• Who will be doing what?
• How shall we build internal capacity over time?
Funding Model• How are we going to fund the cost of the unit?
• Who will be paying for what?
• Will there be a central budget?
Important Questions
Infrastructure
• What are the envisaged infrastructure requirements?
• Are we going to have a static platform (single, fixed location), or will we be using multiple venues | locations (as the need arises)?
Organisational Support
• How are we going to market the services of the unit?
• How shall we encourage use thereof?
Strategic Partner
• Who are we going to partner with?
• Does our partner-of-choice have a track record in assessment (various contexts)?
• How are we going to manage the interface with our strategic partner?
• What do we expect from our strategic partner?
Risks• What are the things that could cause this initiative to
fail?
• What should we be doing to mitigate risk?
Establishing An Assessment Centre Unit
Consider Infrastructure, Resource and
Financial Implications
Explore Operating and Funding Models
Build the
Business Case
Solicit
Executive Support
Appoint
Internal Custodian
Allocate Budget
Appoint Strategic Partner
Agree Competency Framework
Finalise
Assessment Matrix
Train
Internal Resources
Perform
Pilot Project
Review and TweakFinalise Operating
Procedures
Integrate with Talent Management
Processes
Prepare the Organisation
(Road Show)
Operate
Critical Success Factors
Sound Business Case
Visible Executive Support
Funding
Choice of Strategic Partner
Phased Implementation
Organisational Support
Ethical PracticeInternal Subject Matter Experts
Client | Partner
Interface
The Strategic Partner
Must have:
Significant domain
experience
(talent management | new age
psychometric measures | the
assessment centre method)
Accreditation with main stream test developers and
distributors
The ability to
guide the client
organisation
Getting Started
Define the organisational need
Enter into preliminary discussions with possible alternative strategic partners
Develop a comprehensive understanding of the (financial) implications of alternative operating models (including resource requirements)
Scope the role and responsibilities of the strategic partner
Build a business case
Solicit internal support
Issue a RFP
Appoint a strategic partner
Implement a phased action plan
High Level Overview
Prepare business case
Appoint strategic partner
Agree operating model
Create infrastructure
Finalise launch strategy
Perform roadshow
Provide services
Create local capacity
Gauge levels of adoption
Evaluate impact
Cost Drivers
Cost Drivers
Infrastructure
Technology
Assessment
Measures
Professional
Resources
Output
Reports
Assessment
Feedback
Project
Management
Training
Omani
Practitioners
Consumables
Critical Success Factors
Sound business case
Executive support
Choice of strategic partner
Funding
Infrastructure
Resources
Phased implementation
Delivering value
Business Unit-support
UCCD | supplier interface management
Information
For more information, please contact:
Errol van Staden
Industrial Psychologist | Principal Consultant
Mobile +27 83 637 0700
E-mail: [email protected]
www.talentinstitute.co.za
