Essex Cares Generic Leaflet V3

®

We provide services in Essex and West Sussex which support thousands of people every year to live active lives and remain independent within their homes and communities.

ECL Supported Employment Service

Equipment & Telecare

Telecare Responder Service

HomeSafe

Home Share

Outreach

Reablement

Regaining Independence Service

Sensory Services

Wellbeing & Activity Centres

Work Based Training

Support at home and in the local community

A131

A12

A120

A130

A1016

A1089

A414

A414

A127

A13

A131

A12

A120

A12

M11

M11

M25

M25

M25

A127

ReablementWest

Head Office

Outreach & Home Share

Sensory Team

Equipment Service

Braintree

Copy Cats 2 & Walter Boyce

Canvey Island

Chelmsford

Pyenest

Queen St Drop InMarylands,Shrublands& Reablement North

Jessopps

Chapter House

Halstead

Saffron Walden,Copy CatsNoah's café

Merefield Charles Dickens

Crocus

Millicents

Rohan Court

Hestern Lodge

Loughton

RosemaryRoad Drop In

Highfields & Reablement Mid

Hogarth & Lion

Reablement South, Tyrells & Tudors

West Essex

Treetops &Woodlands

St Lukes

Newland St Drop In

Harwich

Book Rest Café

Book Rest Café

Book Rest Café

Book Rest Café

Greenacres

Oakwood Plough Corner

Oakwood Packaging

Café Goodman

Red House

Roundwood Garden Centre

StrawberryFields

AshleighBarley Twist

Reablement South West

Work Based Training & Social Enterprise



Reablement

Essex Cares Map Key

Equipment

Sensory Service

Outreach & Homeshare

Essex Cares is a trusted provider of adult social care services, working with local authorities and health partners to deliver services aimed at wellbeing, prevention and maximising independence.

We have a well-trained, flexible and caring workforce with over 1,000 members of staff. We are committed to delivering outstanding services, and from the first point of contact, through to assessment and service delivery, our team responds quickly, with support in place within a few hours when needed.

Essex

My Place CaféThe Hub @ Harlow

A131

A12

A120

A130

A1016

A1089

A414

A414

A127

A13

A131

A12

A120

A12

M11

M11

M25

M25

M25

A127

ReablementWest

Head Office

Outreach & Home Share

Sensory Team

Equipment Service

Braintree

Copy Cats 2 & Walter Boyce

Canvey Island

Chelmsford

Pyenest

Queen St Drop InMarylands,Shrublands& Reablement North

Jessopps

Chapter House

Halstead

Saffron Walden,Copy CatsNoah's café

Merefield Charles Dickens

Crocus

Millicents

Rohan Court

Hestern Lodge

Loughton

RosemaryRoad Drop In

Highfields & Reablement Mid

Hogarth & Lion

Reablement South, Tyrells & Tudors

West Essex

Treetops &Woodlands

St Lukes

Newland St Drop In

Harwich

Book Rest Café

Book Rest Café

Book Rest Café

Book Rest Café

Greenacres

Oakwood Plough Corner

Oakwood Packaging

Café Goodman

Red House

Roundwood Garden Centre

StrawberryFields

AshleighBarley Twist

Reablement South West




Reablement

Essex Cares Map Key

Equipment

Sensory Service



Work Based Training & Supported Employment

Reablement

Essex Cares Map Key

Equipment

Sensory Service


We specialise in delivering flexible and responsive support within the home and within local communities, across a range of services, including:

Work Based TrainingECL Supported Employment ServiceOutreachHome ShareWellbeing & Activity CentresReablementRegaining Independence ServiceEquipment & TelecareFirst Responder ServiceSensory ServicesHomeSafe

West Sussex

Work Based TrainingOur Work Based Training sites provide adults with learning disabilities with time limited work experience and training within a fully functioning business. We offer training in catering, hospitality, horticulture, printing, recycling and packing, enabling the trainees to gain knowledge, skills and confidence over time to enhance their opportunities for employment in the future.

The goods produced are for sale to the general public. Our trainees gain valuable customer

service skills which prepare them for future employment opportunities.

Kerry trains at Roundwood Garden Centre & Café near Braintree, three times a week. Since attending the Work Based Training site she has gained skills in horticulture and has seen a real boost in confidence.

“I love coming to here, it gives me more independence

and I get to see my friends and help customers.”

- Kerry, a customer at Roundwood

ECL Supported Employment Service specialises in assisting working age adults with learning disabilities to secure purposeful, paid employment, from just one hour a week up to full time. We work with both the employee and the employer to find jobs that match skills, experience and individual aspirations with opportunities that recognise customers for their abilities, rather than disabilities, and result in increased self-confidence and contribution to the local community.

We support initially with CV writing, job searches and interview techniques, and coach individuals during the first few weeks of employment on a time limited basis. We support employers with the primary aim of ensuring that employees succeed and develop, completing their job to a high standard.

ECL Supported Employment Service

ECL Supported Employment Service specialises in assisting working age adults with learning disabilities to secure purposeful, paid employment, from just one hour a week up to full time. We work with both the employee and the employer to find jobs that match skills, experience and individual aspirations with opportunities that recognise customers for their abilities, rather than disabilities, and result in increased self-confidence and contribution to the local community.

We support initially with CV writing, job searches and interview techniques, and coach individuals during the first few weeks of employment on a time limited basis. We support employers with the primary aim of ensuring that employees succeed and develop, completing their job to a high standard.

Our Supported Employment Service

supports over 400 people a year to find

or remain successfully in paid employment

Outreach Outreach provides tailored one-to-one support giving customers the confidence and independence to continue enjoying life with the reassurance that support and encouragement is always at hand. Customers are assisted to access local facilities, enjoy leisure activities, make and attend appointments and access new interests as well as being supported with day-to-day tasks such as cooking and cleaning.

Home Share

Home Share enables customers to enjoy time with new friends in the safety and comfort of a host carers home. The service brings together small groups of people to enjoy activities, socialise, eat a nutritious meal and access the community in order toreduce social isolation and encourageindependence.

Activities available vary from location to location but include: reminiscence, cookery, games, arts and crafts, quizzes, walks and visits to local attractions.

“I didn’t know I had a voice before I came here, as you sit at home and there’s no-one to talk to.“- Violet, a customer at Charles Dickens Wellbeing & Activity Centre in Chelmsford

We run Wellbeing & Activity Centres across Essex offering day time activities and opportunities for adults with a range of support needs, including: older adults, those with physical health problems or mental illness such as dementia, adults with learning disabilities and those with physical or sensory impairments.

The centres offer a warm welcome with a wide range of activities to support individuals to maintain wellbeing and to maximise independence, enabling increased community involvement.

Our highly skilled staff provide person-centred support that focuses on helping customers to achieve their aspirations and goals. Each individual is offered choice and control over the activities they want to participate in, and we continuously review these to ensure variety and stimulation every day.


Last year we supported over

1,390 customers in our Wellbeing &

Activity Centres

Reablement & Regaining Independence ServiceReablement is a programme of short-term care designed to help adults regain and maintain their independence following difficulties carrying out daily living activities, perhaps after a period in hospital or spell of ill health. Essex Cares delivers Reablement in Essex as well as in West Sussex, with the Regaining Independence Service.

Reablement can help with things such as:

Building confidence to enable safe transfers including getting up from a chair or in and out of bed.

Providing customers and their carers with safety awareness tips to reduce risks and prevent falls or accidents at home.

Support in finding new ways of dealing with everyday tasks including: food and drink preparation, shopping, organising and planning daily routines, using transport, laundry, household administration and community access.

Personal care tasks including washing, dressing and toileting independently.

Reablement aims to maximise a person’s independence and safety to minimise their need for on-going care and support in the future.

“Your kindness, consideration & expertise were invaluable and very much appreciated at a difficult time. My husband is now recovering thanks to your prompt assistance.“- Wife of a Reablement customer

Equipment & TelecareOur Equipment Service offers one of the country’s leading selections of equipment, aids to daily living, adaptations and telecare that aim to support mobility and safety at home.

With over 4,000 core products available, we make more than 106,000 deliveries and

collections each year right across Essex, all from our extensive warehousing facility in Colchester.

Our products range from small aids such as perching stools, commodes and pendant alarms, to more specialist equipment including bath lifts, right though to installation of everything from grab rails and raised

toilet seats, to full wet rooms.

Our range of telecare equipment, including personal alarms and sensors,

will give you that extra bit of confidence about living at home independently, ensuring that help can

be alerted when you need it, with monitoring equipment linked to your family or neighbours should anything be required.

Telecare Responder ServiceEssex Cares 24 hour Telecare Responder Service in the Brentwood area enables customers to feel confident, safe and supported whilst at home, using sensors that can be activated at any time.

If the telecare sensor is activated it will alert the monitoring centre, who will forward the call to Essex Cares. Our fully trained staff are on call 24 hours a day, 7 days a week to attend an individual’s home within 30 minutes of receiving an emergency call.

Sensory ServiceOur Sensory Service supports customers who have a sight loss, hearing loss or combined sight and hearing loss, to maintain their independence and dignity in every aspect of daily life.

Following an assessment, tailored support and advice will be given, including:

Daily living skills, training and advice to maintain independence in the home.

Demonstrations and advice on specialist sensory equipment, environmental assessments and advice on adaptations and mobility equipment.

Lighting and low vision assessments.

Rehabilitation and mobility training indoors and outdoors.

Support with developing communication skills.

Following a mobility programme designed specifically for her, Terri,

a Sensory Service customer, is now confident and safe to

access her local community more.

“Essex Cares gave me my confidence back – I can

now use public transport and go out every day.”

HomeSafeOur HomeSafe service gives customers who are privately funding their care or those with a personal budget, an easy and convenient way to access our support.

Our HomeSafe team can arrange, coordinate and deliver the whole range of Essex Cares services through a single point of contact in a fast and hassle-free way. We offer a free assessment by a qualified assessor who will run through each individual’s needs and requirements and suggest the support and services that would offer the greatest benefits. We can ensure that support and care is in place within just a few days dependent on individual requirements. Everything is tailored to each customer’s circumstances and is flexible to meet changing needs.

The Hub @ Harlow

Our new Hub @ Harlow is our first Wellbeing and Activity Centre to offer a fully integrated health and social care service for teenagers and adults, reflecting the community’s diverse, growing needs.

We have a lot on offer at the new Hub @ Harlow including day opportunities and support for older adults, people with dementia and

their families, as well as specifically designed and fully inclusive activity programmes for people

who have physical, sensory or learning disabilities. The centre also has a state

of the art IT and sensory room.

A Work Based Training team is on site to give advice, guidance and support to people with learning disabilities who want to progress into voluntary or paid work, as well as training opportunities in the on

site café which is open to the public and available for event catering.

Essex Cares is committed to safeguarding customers. As an organisation we aim to embed best practice across everything we do.

Prevention and early intervention is at the core of Essex Cares values and we achieve this by assuring that all staff are fully trained and kept up to date with industry developments.

You are able to access our support and services via two routes:

By purchasing directly from us if you are privately funding your care or using a personal budget.Through funding from your local authority.

If you wish to speak to us directly you can call our HomeSafe team on 0845 835 0150.

To find out more about funded support offered to those who qualify certain eligibility criteria please speak to your local County Council.

Our commitment to delivering quality

If you’d like to find out more about any

of the Essex Cares services mentioned

in this brochure, please call us on

0845 835 0150.

0845 835 [email protected]

Printed by Copy Cats, for sales enquiries please email [email protected]

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Documents

Essex Cares Generic Leaflet V3