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Essentials of Management. Malik Perera BSc.(Col.), MBA (Col.). Scope and Coverage. This topic will cover: The role of managers in organisations The main functions of management The characteristics of an organisation The importance of management in today’s business environment. - PowerPoint PPT Presentation
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Introduction to Management Topic 1 – 1.1
©NCC Education LimitedV1.0
Essentials of Management
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.2
©NCC Education LimitedV1.0
Scope and Coverage This topic will cover:
• The role of managers in organisations• The main functions of management• The characteristics of an organisation• The importance of management in today’s
business environment
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.3
©NCC Education LimitedV1.0
Learning Outcomes By the end of this topic students will be able to:
• Discuss and explain the basic functions of management within an organisation
• Understand the key skills required by a successful manager
• Explain the importance of effective management in today’s organisations
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.4
©NCC Education LimitedV1.0
What is a Manager?• Works with and through other
people• Coordinates their work
activities• Ensures that organisational
goals are accomplished
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.5
©NCC Education LimitedV1.0
Managerial Levels
• Duplicate this slide to continue the presentation.
TopManagers
Middle Managers
First-Line Managers
Non-managerial Employees
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.6
©NCC Education LimitedV1.0
Key Aspects of Management
• Efficiency – coordinating work activities so that they are completed efficiently and effectively
• Effectiveness – getting the most output from the least amount of inputs
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.7
©NCC Education LimitedV1.0
Management Functions
• Planning• Organising• Leading• Controlling
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.8
©NCC Education LimitedV1.0
Planning• Defining goals• Establishing strategies
for achieving these goals• Developing plans to
integrate and coordinate activities
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.9
©NCC Education LimitedV1.0
Organising• Determining tasks to
be done• Identifying who is to
do them• Establishing who
reports to whom and where decisions are made
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.10
©NCC Education LimitedV1.0
Leading• Motivating subordinates• Influencing individuals or
teams• Selecting most effective
communication• Dealing with employee
behaviour issues
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.11
©NCC Education LimitedV1.0
Controlling• Monitoring actual
performance• Comparing actual to standard• Taking corrective action if
necessary
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.12
©NCC Education LimitedV1.0
Mintzberg’s Managerial RolesInterpersonal Informational Decisional
Figurehead – symbolic head
Monitor – obtains wide variety of information
Entrepreneur – searches for opportunities
Leader – motivates subordinates
Disseminator – transmits information within organisation
Disturbance handler – responsible for corrective action
Liaison – maintains network of outside contacts
Spokesperson – transmits information to outsiders
Resource allocator – allocates resources of all kinds
Negotiator – undertakes major negotiations
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.13
©NCC Education LimitedV1.0
Essential Management Skills• Technical skills - knowledge and proficiency in a
specialist field• Human skills – ability to work well with both
individuals and groups • Conceptual skills – ability to think about and
conceptualise complex situations
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.14
©NCC Education LimitedV1.0
Characteristics of an Organisation
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.15
©NCC Education LimitedV1.0
Changing Nature of OrganisationsTraditional Organisation New Organisation
Stable
Inflexible
Job-focused
Permanent jobs
Rule-oriented
Workday of 9 to 5
Hierarchical relationships
Work in office during specific hours
Dynamic
Flexible
Skills-focused
Temporary jobs
Customer-oriented
Workdays have no boundaries
Lateral/networked relationships
Work anywhere, anytime
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.16
©NCC Education LimitedV1.0
Changing Nature of Management
• Changing technology• Increased threats to security• Increased emphasis on ethics• Increased competitiveness
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.17
©NCC Education LimitedV1.0
The Need for Management
Management is needed…
Management is needed…
All organisational areasmanufacturing, IT,human resourcesaccounting etc.
All organisational areasmanufacturing, IT,human resourcesaccounting etc.
All organisation levelsfrom the bottom to the top
All organisation levelsfrom the bottom to the top
All types of organisationsprofit and not-for-profit
All types of organisationsprofit and not-for-profit
All sizes of organisationssmall to large
All sizes of organisationssmall to large
Malik PereraBSc.(Col.), MBA (Col.)
Introduction to Management Topic 1 – 1.18
©NCC Education LimitedV1.0
Summary• Efficiency and effectiveness are key aspects of
successful management• The core management functions are planning,
organising, leading and controlling • Management roles are grouped around
interpersonal relationships, transfer of information and decision making
• Management needs to change to keep pace with the changing business environment
Malik PereraBSc.(Col.), MBA (Col.)