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Engineering Management &
Systems Engineering Programs
Engineering Management,
Technical Management, &
Systems Engineering Programs
Essential Skills for Technical Project Management
2017 Baltimore PMI
Professional Development Event
Toby Gouker, Ph.D., GSLC
Graduate Program Director for
Engineering Management &
Technical Management
UMBC Call to Action
• Mid-Atlantic is a hub for many technology driven industries– Information Technology, Biotechnology, Construction Engineering,
Cybersecurity, etc.
• Highly project-based, long on technical ideas, short on technical leadership.
• UMBC is a dynamic public research university integrating teaching, research and service to benefit the citizens of Maryland.
• Meta-analysis (study of studies) undertaken to discern management/leadership attributes for successful technical project management.
Technical Project Management Challenge
• Technical Project Management is triple constrained
• No degrees of freedom
• Wide variety of skills needed to operate in a system with no degrees of freedom
CostTime
Quality
Scope
Analysis Results: Seven Key Skills for Technical Managers
Key Needs:
• Communication
• Negotiation
• Conflict Resolution
• Power/Influence
• Situational Leadership
• Decision Making
• Change Management
Why of Communication Skills
• You can’t be a leader, unless you have followers
• Followers need to understand:– Direction
– Expectations
– Level of effort
– Length of effort
Why of Negotiation Skills
• Even with the best charter, scope, and planning issues surface– Progressive elaboration
– Competing projects
– Scope creep
Leverage
Wants
Politics
Externalities
BATNA
Why of Conflict Resolution Skills
• Even with the best charter, scope, and planning issues surface– Progressive elaboration
– Competing projects
– Scope creep
Competing / Power
Dominance
Problem Solving / Collaboration
CompromisingWithdrawing /
Avoiding
Accommodating / Smoothing
Over
Why of Power/Influence Skills
• Project Leaders always have all responsibility
• Project Leaders rarely have all authority
• Power must be acquired in order to influence without authority
Why of Situational Leadership Skills
• Leadership is not “one size fits all”– Task dependency
– Employee Maturity
– Employee Skill Level
Why of Decision Making Skills
• Decisions are often complex involving multiple criteria
• Decision criteria are often in conflict with each other
Why of Change Management Skills
• Change can be more than documenting a Δ in:– Scope
– Cost
– Time
• It is often the movement of a team to a different:– Direction
– Paradigm
– Process
Technical Management at UMBC
• Leadership of teams & organizations
• Strategic decision making
• Drive change in an organization / team
Management Focus Areas
Focuses on Developing Leadership and Management Skills
www.umbc.edu/techm
Acquire Important Leadership Skills
• Project management
• Organizational Management
Technical Management Curriculum Overview
Core course
(18 credits)
Breadth electives provide
experience in management,
leadership & policy subjects
(12 credits)
Capstone
Management,
Leadership &
Communication
Engineering Law
and Ethics
Leading Teams
&
Organizations
Project
Management
Strategic
Management
Leading
Virtual &
Global
Teams
Principles
of Org.
Learning
Financial
Mgmt
Entreprene
urship
Decision &
Risk
Analysis
Cyber
Security
Mgmt.
Science
International
Project
Management
Advanced
Project
Management
30 Credit hrs
2 yr average completion
Technical Management Curriculum Overview
Core course
Breadth electives provide
experience in management,
leadership & policy subjects
Project Management
Certificate
Capstone
Management,
Leadership &
Communication
Engineering Law
and Ethics
Leading Teams
&
Organizations
Project
Management
Strategic
Management
Leading
Virtual &
Global
Teams
Principles
of Org.
Learning
Financial
Mgmt
Entreprene
urship
Decision &
Risk
Analysis
Cyber
Security
Mgmt.
Science
International
Project
Management
Advanced
Project
Management
Technical Management Curriculum Overview
Core course
Breadth electives provide
experience in management,
leadership & policy subjects
International Project
Management Certificate
Capstone
Management,
Leadership &
Communication
Engineering Law
and Ethics
Leading Teams
&
Organizations
Project
Management
Strategic
Management
Leading
Virtual &
Global
Teams
Principles
of Org.
Learning
Financial
Mgmt
Entreprene
urship
Decision &
Risk
Analysis
Cyber
Security
Mgmt.
Science
International
Project
Management
Advanced
Project
Management
Classes Scheduled To Meet Needs of Working Professionals
• Professional classes taught in the evening – 4:30pm – 7:00pm
– 7:10pm – 9:40pm
• Many classes are hybrid– Meet in person ~50% of the time
– Other weeks are asynchronous on-line
• Interactive class rooms– Case study discussions
– Class problems
Leadership, Management, and Systems Engineering
MPS
Technical
Management
M.S. Systems
Engineering
M.S
Engineering
Management
Technical Depth
Man
ag
em
en
t D
ep
th
Range of programs allows students to select a focus that meets their career goals