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Marshalls Brand Manifesto
We all need places that make us feel happier, safer and more sociable.
At Marshalls we believe that it's our responsibility to help shape these places - creating spaces that give people the freedom to work, play, create and grow. Spaces that enhance people's lives - because the better our environment, the better we can be.
Everything we do is intended to make the world around us a better place to live in.
Our team not only takes pride in choosing the best, most ethically sourced materials, we also believe we have a duty to behave as sustainably and as socially responsibly as possible: consciously doing good for the society, environment and planet that we share.
It's not enough that every product is designed, manufactured and tested to market-leading standards.
If we are to truly care about the impact we have on society, we have to make the conscious choice to always do the right things, for the right reasons, in the right way.
We call this The Marshalls Way. We are guided in this by our values of leadership,
excellence, trust and by being sustainable in everything we do.
In staying true to our beliefs we can meet both the high standards we set ourselves - and the highest expectations of our customers, our industry, our business peers and society as a whole.
Yes, our technical expertise, manufacturing capabilities and creative vision helps us fulfil the ambitions of architects, town planners, civil engineers, new housebuilders, builders merchants, landscapers and homeowners across the world. But our intent and our actions will define us as a business, as a brand and as individuals.
Working together, we can influence the design of the places our products transform and the spaces we share, making communities safer, more sustainable, more resilient - and adding real social value.
That is our commitment. That is what sets us apart.
ESG Update March 2021
ESG Update March 2021
We have eradicated child labour from Tier 1 of our
Indian Sandstone supply chain – this is really important to us
and our commitment to respecting human rights is
central to our business
We’re upgrading all of our fleet to Euro 6 standards –this means we’re limiting
exhaust of harmful pollutants and improving
fuel economy
SBTi targets to reduce Scope 1 and 2
greenhouse gas emissions 40% per tonne of
production by 2030
30% total reduction in carbon in the last 5 years and over 50% since 2008
All our production plants now use 100%
renewable energy
100% of employees are paid at, or above,
the Living Wage Foundation level
Plastic consumption down by over 30%
We have been product carbon labelling
information on our domestic and commercial products since 2008 and
these have been approved by the Carbon
Trust using PAS2050
In the last 5 years, our permeable paving has
prevented 322,000m³ of flood water, equivalent to 192 Olympic swimming pools
Over 96% of our manufactured products are made in mainland UK and we’re proud to pay our fair
share of tax – we’ve kept the Fair Tax Mark since 2015
100% of natural stone products now
have Ethical Risk Index scores
60% cement replacement in
block paving
100% of our concrete and natural stone products are fully
recyclableWe were one of the first
companies to achieve BES6001 accreditation for
responsible sourcing of construction products and BES6002 for ethical labour sourcing and we continue
to gain re-certification
Our concrete bricks produce 28% less carbon in
manufacture than clay bricks. Over their lifetime,
this increases to almost 50% carbon saving
We launched the highly regarded Power of
Logistics programme to tackle Modern Slavery and led the sector in tackling
the issue in the UK
Fast Facts
Part of the Marshalls DNA: how our sustainability journey started over 20 years ago
2000 ISO14001 for environmental management, launch of Marshalls’ Register of Accredited Landscape Contractors and Driveway Installers
2004 Carbon Reporting started2006 Joined the Ethical Trading Initiative (ETI)2008 Product Carbon footprinting started2009 Signatories of the UN Global Compact2010 First Disclosure to Carbon Disclosure Project (CDP)2011 Responsible Sourcing BES6001 2012 Chris Harrop named as Business in the Community Game Changer for Sustainability2014 Living Wage Foundation2015 Fair Tax Mark Accreditation2016 Made in Britain Membership, joined UNGC UK Modern Slavery Working Group, Corporate Social
Responsibility Award at PLC Awards, Priora wins Flood Mitigation Product of the Year at the Flood Expo2017 First organisation worldwide to achieve Ethical Labour Standard BES60022018 Partnership with Bright Future, Elaine Mitchel-Hill named one of Top 100 CSR Influence Leaders globally2019 Signatories of Social Mobility Pledge, Superbrand status for 10 years running, Chris Harrop receives OBE
for services to the prevention of modern slavery and exploitation2020 SBTi Approved Carbon Reduction plan 2021 Commitment to Women’s Empowerment Principles (WEPs)
ESG Update March 2021
ESG Update March 2021
ESG ratings overview Marshalls’ commitments Materiality – drivers and risk mapping ESG – vision, mission, purpose & strategy Environmental – corporate and products Social – corporate and products Governance – corporate and products Validation Who to contact
ESG Update March 2021
Agency Current score (Feb 21) Next score due
MSCI AAA (Leadership)
Q2 21(due to changes in methodology)
FTSE4GOOD 3.1 out of 5 Q1 21
CDP (Carbon Disclosure Project) B(Management)
Q4 21
ISS C(only 10% in industry)
Q4 21
Sustainalytics 52 management(50-100 is strong)23.4 risk(20-30 is medium)
Q1 22
Vigeo Eiris 72% Q4 21
EcoVadis tba Q1 21
Engagement With Ratings Agencies
ESG Update March 2021
136,000Est Victims in the UK
7,121Est Victims
via the Helpline
1,849Modern Slavery Cases Investigate
Modern slavery is a serious issue for the construction industry.
At Marshalls, we assess modern slavery risk in our supply chains, train our staff on how to spot the signs of modern slavery and take remedial action where necessary.
Labour in the Construction Sector
ESG Update March 2021
Consumer Behaviour Embracing SustainabilityResearch by Deloitte (undertaken pre-Covid) looks at consumer buying behaviour and shows the growing influence of sustainability.
43% of consumers are already actively choosing brands due to their environmental values.
34% of consumers are choosing brands based on their ethical credentials.
ESG Update March 2021https://www2.deloitte.com/uk/en/pages/consumer-business/articles/sustainable-consumer.html
Taxation
Research by ICM Omnibus and Fair Tax found that the number of consumers preferring to engage with a company that pays its fair share of tax continues to increase.
ESG Update March 2021ICM Omnibus, a nationally representative omnibus survey of c.2,000 adults across GB between 15 and 17 May 2020https://www.icmunlimited.com/wp-content/uploads/2020/06/2020-Fair-Tax-Mark-polling.pdf
In 2020, Marshalls use the Verisk Maplecroft system to assess risks related to climate change, at site and regional level.
Marshalls’ climate risk reporting, due in mid 2021, will identify environmental scores to enable us to mitigate climate change related risks in the UK and overseas. It will also enable us to assess the opportunities available to us to improve our processes and product offering.
Climate Change Risks
ESG Update March 2021Verisk Maplecroft environmental profiling for Marshalls plc, 2020
Ethical Risks
Country risk analysis combines political, economic, environmental and social issues with global risk data and advanced forecasting capabilities.
This enables Marshalls to anticipate strategic threats, optimise commercial opportunities and proactively manage issues before they emerge.
ESG Update March 2021Verisk Maplecroft ethical profiling for Marshalls plc, 2020
Modern Slavery Supply Chain Risk Mapping
Private Sector Leading Approach to Supply Chain Mapping: Overlaying our supply chain on global big data modern slavery and human trafficking incident platform – Traffik Analysis Hub
ESG Update March 2021
Materiality
Marshalls uses a materiality matrix to identify the issues that matter most to our stakeholders and that link to our strategic objectives.
In 2021, we will carry out a comprehensive review involving a number of internal and external stakeholders, including customers, staff, suppliers and partners.
Though these issues are individual and relate to different aspects of our operations, they do not stand alone – they are interconnected and interlinked and impact on one another.
ESG Update March 2021
ESG at Marshalls
We are guided by the UN Global Compact and its universally accepted ten principles: human rights, labour, the environment and anti-corruption. Practically, our strategy work addresses the challenges and opportunities of the Sustainable Development Goals.
Our work is underpinned by strong risk-based analysis and opportunity identification, based on international standards and is always externally validated.
ESG Update March 2021
We’re committed to being a responsible business and are guided by the United Nations Global Compact (UNGC). This is the world’s largest corporate sustainability initiative which covers 4 key areas: Human Rights, Labour, the Environment and anti-corruption.
Our sustainability strategy is to Create Better Futures for Everyone; Socially, Environmentally and Economically.
Everything is underpinned by our Code of Conduct and the Marshalls Way.
We work towards achieving the Sustainable Development Goals (SDGs) that are appropriate to our business.
We have already reduced our Total Carbon Footprint by 50% since 2008
In 2020 we repaid all UK Government Furlough monies in full
Sustainability model
ESG Update March 2021
Climate Action & Environmental
Commitment to renewable energy
Product carbon
footprintsPermeable paving Fleet emissions
reductionQuarry
restoration
NO NO NOYES YES
ESG Update March 2021
50% Reduction in Carbon Since 2008Our total carbon footprint has decreased by over 50% since 2008, even with acquisitionsof CPM in 2018 and Edenhall in 2019.This is particularly seen in our relative footprint which also significantly decreased – this is the measure we use to take into account our carbon emissions relative to output.
ESG Update March 2021
Product Carbon Footprints – Lower Than Competitors
Domestic Saxon Paving (35mm)11kg CO2 per m²
Commercial Standard Pimple Paving (50mm) 13kg CO2 per m²
Domestic Driveline 50 Block Paving12kg CO2 per m²
Commercial Priora 80mm 20kg CO2 per m²
Marshalls have been product carbon footprinting since 2008, using the internationally recognised standard PAS2050.This allows customers to choose products against other Marshalls products, against competitor products and against substitute materials.
ESG Update March 2021
Science-Based Targets
Decarbonisation is a commitment that Marshalls takes seriously. By aligning greenhouse gas emission reduction targets, across all relevant scopes, with well below 2°C emissions scenarios, Marshalls is clear that positive action towards a net-zero future by 2050 makes business sense.In 2020, Marshalls has had its emissions reduction targets approved by the Science Based Targets initiative as consistent with levels required to meet the goals of the Paris Agreement.
ESG Update March 2021
80% Reduction in NOx Since 2005
Marshalls Fleet2005
Marshalls Fleet2021
The majority of ourfleet now complies with Euro 6 standards, which limit exhaust of harmful pollutants and improve fuel economy. Since 2005, there has been an 80% decreasein nitrous oxides emissions.We aim to have ourentire fleet compliant with Euro 6 standardsby early 2022.
ESG Update March 2021
Preventing Flooding
10cm of Flood Water
Marshalls’ approach enables us to create drainage systems that provide natural water quality treatment, encourage infiltration, reduce the impact of peak flows and minimise impact on local habitats of both communities and wildlife.
At any given time, the Priora systems we’ve sold since 2005 provide in excess of 618,312m³ of storage.
That’s enough surface water to fill over 247 Olympic swimming pools, or 1.87 billion cans of cola, which is held back from sewers or water courses in storm events.
ESG Update March 2021
Concrete Bricks and Pipes with Lower Product Carbon Footprints than Substitute Products
The environmental performance of a concrete brick is markedly different to a clay brick. In fact, 28% less carbon is produced in the manufacture of concrete brick sand over the whole lifetime of the brick its 49.1% less.Concrete pipeline systems have a lower whole life carbon footprint than plastic pipelines. For DN2100 pipes (where plastic resinis sourced from outside the EU) concrete pipelines have less than half the carbon impact.
ESG Update March 2021
Respecting People & Social
Modern slavery and risk mapping
Human rights due diligence
Business and human rights
strategy
NO NOYESYES
Ethical risk index
ESG Update March 2021
Modern Slavery: Power of LogisticsMarshalls has engaged the power of its nationwide logistics operation to help eradicate modern slavery. Training the entire logistics management team along with a bespoke training film, in-house training programme and supporting material, our logistics operations are equipped to better understand the signs of modern slavery.
ESG Update March 2021
6th BES6002 Ethical Labour Sourcing Accreditation
The Ethical Labour Sourcing Standard, BES 6002, enables companies to demonstrate to customers, partners and other stakeholders, a company’s commitment to eliminating any possibility of trafficking or modern slavery in their supply chains.
The Standard provides a framework against which companies can examine and assess their own practices. They can then gain third-party Ethical Labour Sourcing verification from BRE Global, setting agreed objectives to demonstrate continuous improvement.
ESG Update March 2021
Human Rights Due Diligence
Aim: Build internal knowledge and confidence so that everyone can make good choices in support of human rights.
ESG Update March 2021
The Marshalls Ethical Risk Index (ERI) uses a bespoke, independently reviewed scoring framework.
Customers are given a genuine insight into the multi-dimensional ethical challenges facing stone procurers.
The aim of the ERI is to show users the potential issues, with a clear rating system to allow for more informed decision making.
Ethical Sourcing at a Product Level
ESG Update March 2021www.marshalls.co.uk/commercial/ethical-risk-index
Made to Last & Governance
Anti-briberyPaying our fair share of tax RecyclingPlastic reduction
NOYES NO YES
ESG Update March 2021
35% Reduction in Plastic Packaging Already
Over the last few years, we have engaged in a variety of plastic packaging reduction initiatives which have resulted in reducing plastic consumption by 35%, equating to approximately 400 tonnes. Reducing plastic packaging on our
products. Significant reduction of the thickness on
all remaining plastic packaging. Consolidation of many specifications
and pack sizes. Working with key suppliers to reduce
plastic on purchased items.
ESG Update March 2021
Comparative data of kg embodied carbon of Ordinary Portland Cement (OPC) against ground granulated blast furnace slag (GGBS), pulverised fuel ash (PFA), limestone powder (LSP) and our standard aggregate used.
Marshalls have been proactive and successful over the last 15 years in replacing significant volumes of Ordinary Portland Cement in our concrete products with replacement recycled materials.
Recycled Materials: Cement Replacement
ESG Update March 2021
Fair Tax
Fair TaxMarshalls is Fair Tax accredited. The Fair Tax Mark indicates that a company is open and transparent about its tax affairs and seeks to pay the right amount of corporation tax at the right time. It sets standards in responsible tax practice.
Furlough RepaymentMarshalls repaid the £9.4m of furlough money claimed from the UK Government during the first lockdown of 2020. We believe paying back this money is the right thing to do. Our careful management of the pandemic situation meant we were able to make this repayment and continued managing our business in a way that works best for the long-term success of Marshalls.
ESG Update March 2021ICM Omnibus, a nationally representative omnibus survey of c.2,000 adults across GB between 15 and 17 May 2020https://www.icmunlimited.com/wp-content/uploads/2020/06/2020-Fair-Tax-Mark-polling.pdf
Approved Science Based Targets for climate change Signatory to UN Global Compact Accredited to BES6001 (responsible sourcing) and BES6002 (ethical labour
sourcing) Accredited to ISO 45001 (health and safety management), ISO 14001
(environmental management), ISO 9001 (quality management) and ISO 50001:2018 (energy management) Carbon Trust standard Disclose to CDP (Carbon Disclosure Project) Fair Tax accreditation Superbrand status Real Living Wage employer Social Mobility Pledge signatory Women’s Empowerment Principles commitment Partnership with Bright Future Charity partnership with McMillan Members of Made in Britain, ETI (Ethical Trading Initiative), CIRIA
(Construction Industry Research and Information Association), UNGC UK Modern Slavery Working Group, Sustainable Concrete Forum, Logistics UK, Logistics Emissions Reduction Scheme (LERS), Mineral Products Association, Construction Products Association (CPA)
Accreditation & Validation
ESG Update March 2021
Our Overall Medium Term Strategic Themes
01 Embedding responsible behaviours into our supplier chains / ETI Base Code
02 Transparency: Ethical Risk Index, Fairstone product ranges to enable customer choice
03 A Find and Fix approach to modern slavery across the whole value chain
01 Social value of Marshalls plc
02 Social value of individual products and services
03 Maintenance of Fair Tax Mark and Living Wage Foundation accreditations
04 Inequality and diversity
01 Security of materials supply
02 Continued reductions in single use plastics and packaging
03 Circular economy / recycled materials and new product development
04 Value used and environmental Impact assessment
01 Mitigation: Science-based targets agreed to 1.5°C
02 Adaptation: site and new product development
03 Renewable energy: transport and factory based
04 Product carbon footprints to enable customer choice
01 Site based actions to reduce and reuse
02 Sustainable Urban Drainage products
03 Continued product development in collect, convey, clean and hold / release
04 Product water footprints to enable customer choice
ETHICAL RESPONSIBILITY, PARTICULARLY MODERN-DAY SLAVERY
SOCIAL VALUE
NATURAL CAPITAL
CLIMATE CHANGE
CLEAN WATER
ESG Update March 2021
Who to Contact
Chris Harrop OBEGroup Sustainability Director
Jo HolmesSustainability Stakeholder Lead
ESG Update March 2021