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8/12/2019 Erp Headings List
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Unit 1: Introduction to ERP
1.1. EnterpriseSystems 9
1.1.1. Overview 9
1.1.2. Characteristics ofEnterpriseSystem 10
1.1.3. Integrated Information System 10
1.1.3.1. Elements of Integrated Information System 111.1.3.2. !nctions of Integrated Information System 11
1.1.3.3. "oals of Integrated Information System 11
1.1.#. $ole ofEnterpriseSystem 11
1.1.%. &!siness 'odeling 12
1.1.%.1. (ypes of &!siness 'odels 12
1.1.%.2. &!siness )rocess 12
1.2. Enterprise$eso!rce )lanning*E$) + 13
1.2.1. Overview 13
1.2.2. Evol!tion of E$) 1#
1.2.3. O,-ectives of E$) 1%
1.2.#. eat!res of E$) 1 1.2.%. E$) Str!ct!re 1/
1.2.. Elements of E$) 1/
1.2./. $iss of E$) 1
1.2.. 'yths ,o!t E$) 20
1.2.9. &enefits of E$) 21
1.2.10. imitations of E$) 21
1.2.11. 4ifference &etween (raditional 'ethods and E$) 22
1.3. !ndamental (echnology 22
1.3.1. Introd!ction 22
1.3.2. &!siness Intelligence*&I+ 23
1.3.2.1. ramewor of &!siness Intelligence 23
1.3.2.2. 5oring of &!siness Intelligence 2#
1.3.2.3. actors ffecting &!siness Intelligence 4ecisions 2%
1.3.2.#. dvantages of &!siness Intelligence 2
1.3.2.%. 4isadvantages of &!siness Intelligence 2
1.3.2.. pplications of &!siness Intelligence 2/
1.3.3. 4ata 5areho!sing 2/
1.3.3.1. Characteristics of 4ata 5areho!sing 2/
1.3.3.2. Str!ct!re of a 4ata 5areho!se 2
1.3.3.3. Components of 4ata 5areho!ses 2
1.3.3.#. 6sing a 4ata 5areho!se in E$) Environment 30
1.3.3.%. dvantages of 4ata 5areho!se 31
1.3.3.. 4isadvantages of 4ata 5areho!se 31
1.3.3./. pplications of 4ata 5areho!se 31
1.3.#. 4ata 'ining 32
1.3.#.1. Components of 4ata 'ining 32
1.3.#.2. 7eed of 4ata 'ining in 'odern &!siness 33
1.3.#.3. dvantages of 4ata 'ining 33
1.3.#.#. 4isadvantages of 4ata 'ining 33
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1.3.#.%. 4ata 'ining pplications 3#
1.3.%. Online nalytical )rocessing *O)+ 3%
1.3.%.1. Characteristics of O) 3%
1.3.%.2. O) (echnologies 3
1.3.%.3. Online nalytical )rocessing *O)+ 8 4ata 'ining 3
1.3.%.#. dvantages of O) 3/ 1.3.%.%. O) pplications 3/
1.3.. &!siness )rocess $eengineering *&)$+ 3
1.3./. )rod!ct ife Cycle 'anagement *)'+ 3
1.3./.1. !nctions of )rod!ct ifecycle 'anagement #0
1.3./.2. Stages of )' #1
1.3./.3. dvantages of )rod!ct ife Cycle 'anagement #3
1.3./.#. 4isadvantages of )rod!ct ife Cycle 'anagement #3
1.3.. S!pply Chain 'anagement*SC'+ ##
1.3.9. C!stomer $elationship 'anagement *C$'+ #%
1.#. Iss!es in )lanning 4esign and Implementation of Cross !nctional Integrated
E$) Systems
#%
1.#.1. )lanning and 4esign Iss!es #%
1.#.2. Implementation Iss!es #
1.%. Eercise #/
Unit 2: ERP Solutions and Functional Modules
2.1. E$) Software Sol!tion #
2.1.1. E$) Software: &!ild or &!y #
2.1.1.1. &!ilding 6sing Internal $eso!rces #
2.1.1.2. &!ying (ailor;'ade E$) Sol!tions #
2.1.1.3. &!ilding 6sing Eternal $eso!rces #9
2.1.1.#. &!ild vs. &!y 4ilemma #9
2.1.2. E$): Small< 'edi!m and argeEnterprise =endor Sol!tions #9
2.2. &!siness )rocess $eengineering *&)$+ %3
2.2.1. Introd!ction %3
2.2.2. Characteristics of &)$ %%
2.2.3. O,-ectives of &)$ %%
2.2.#. &)$ ramewor and &est &!siness )ractices %%
2.2.%. pproaches of &)$ %
2.2.. Steps to )erform &)$ 0
2.2./. dvantages of &)$ 2
2.2.. 4isadvantages of &)$ 2
2.3. &!siness )rocess 'anagement *&)'+ #
2.3.1. Introd!ction #
2.3.2. 7eed for &!siness )rocess 'anagement %
2.3.3. &!siness )rocess 'anagement *&)'+ )rinciples and )ractices
2.3.#. dvantages of &!siness )rocess 'anagement *&)'+
2.3.%. 4isadvantages of &!siness )rocess 'anagement *&)'+ /
2.3.. )rocess Centric Organi>ations /
2.3./. &!siness )rocess 'at!rity 'odel *&)''+ /
2.3./.1. )rinciples of &)'' /
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2.3./.2. evels of &)''
2.3.. &!siness )rocess )erformance 'eas!rement
2.#. !nctional 'od!les /0
2.#.1. Introd!ction /0
2.#.2. inancial 'od!le /0
2.#.2.1. S!,systems of inancial 'anagement /0 2.#.2.2. inancial 'od!le pplications /%
2.#.3. 'an!fact!ring and )rod!ction 'od!le /
2.#.3.1. 'an!fact!ring $esponse to C!stomer /
2.#.3.2. S!,systems of 'an!fact!ring 'od!le /
2.#.#. ?!man $eso!rces 'anagement 'od!le //
2.#.#.1. S!,systems of ?$ 'od!le /
2.#.#.2. ?!man $eso!rces with E$) Software /9
2.#.%. 'aterial 'anagement 'od!le 0
2.#.%.1. O,-ective of 'aterial 'anagement 'od!le 1
2.#.%.2. S!,systems of '' 'od!le 1
2.#.. )lant 'aintenance 'od!le 2 2.#./. @!ality 'anagement 'od!le 3
2.#./.1. Important (erms $elated to @!ality 'anagement 3
2.#./.2. @!ality 'anagement )rocess /
2.#./.3. C@ and CI@ /
2.#./.#. @!ality 'anagement 'od!le A !nctions
2.#./.%. Comp!ter Integrated @!ality 'anagement *CI@'+
2.#./.. @!ality 'anagement 'aster 4ata
2.#.. Sales and 4istri,!tion 'od!le 9
2.#..1. eat!res of Sales 8 4istri,!tion 'od!le 9
2.#..2. !nctions of Sales and 4istri,!tion 'od!le 90
2.#..3. S!,systems of Sales and 4istri,!tion 'od!le 90
2.#..#. Sales and 4istri,!tion )rocess 93
2.%. Eercise 9#
Unit 3: ERP Implementation
3.1. E$) Implementation 9%
3.1.1. Introd!ction 9%
3.1.2. 4ifferent )erspectives of E$) Implementation 9%
3.1.3. Implementation ifecycle 9
3.1.3.1. O,-ectives of E$) Implementation 9
3.1.3.2. )hases of E$) Implementation 9
3.1.#. E$) Implementation 'ethodologies 100
3.1.%. E$) Implementation pproaches 100
3.1.%.1. &ig &ang Implementation 100
3.1.%.2. )hased Implementation 102
3.1.%.3. )arallel Implementation 103
3.1.%.#. )ilot Implementation 10#
3.1.%.%. )rocess ine (ransition Strategy 10#
3.1.%.. ?y,rid (ransition Strategy 10%
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3.1.. 6sef!l "!idelines for E$) Implementation 10
3.1./. $OI of E$) Implementation 10/
3.1./.1. &enefits Calc!lation 10/
3.1./.2. Costs Calc!lation 10
3.1.. E$) Implementation A ?idden Cost 10
3.2. E$) )acage Eval!ation and Selection 110 3.2.1. Overview 110
3.2.2. Iss!es in E$) )acage Selection 110
3.2.3. 'ethods in E$) Selection 110
3.2.#. Selection Committee 111
3.2.%. Selection )rocess 111
3.2.. ?andling the =endors 113
3.2./. $ole of (echnology 113
3.2.. Selection Criteria 113
3.2.9. 'istaes in E$) Selection Criteria 11#
3.3. ramewor or Eval!ating E$) 11#
3.3.1. Introd!ction 11#3.3.2. )ro,lem nalysis 11%
3.3.3. Eval!ation Criteria 11
3.3.#. ramewor for Eval!ation 11
3.#. (raining and Ed!cation 120
3.%. 4ata 'igration 122
3.%.1. Introd!ction 122
3.%.2. 4ata 'igration )rocess 122
3.%.3. Classification of 4ata to ,e 'igrated 12%
3.%.#. 4ata 'igration 'ethods 12
3.. )eople Organisation in Implementation 12/
3..1. Introd!ction 12/
3..2. =endors 12
3..3. Cons!ltants 12
3..#. Employees 129
3./. Eercise 131
Unit 4: Post Implementation
#.1. )ost Implementation 132
#.1.1. Introd!ction 132
#.1.2. )ost Implementation Iss!es 133
#.1.3. )ost;Implementation ctivities 133
#.2. 'aintenance of E$) 13#
#.2.1. Introd!ction 13#
#.2.2. (ypes of 'aintenance ctivity 13
#.2.3. 4ifferent 5ays to $ed!ce E$) 'aintenance 13
#.2.#. 6pgrading 13/
#.2.%. dvantages of 'aintenance 13/
#.2.. S5O( nalysis 13/
#.3. Impact of E$) 13
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#.3.1. Organisational Impact 13
#.3.2. Ind!strial Impact 1#0
#.#. S!ccessf!l E$) Implementation 1#
#.#.1. 4efining a S!ccessf!l E$) Implementation 1#
#.#.2. eat!res of S!ccessf!l E$) Implementation 1#
#.#.3. )rereB!isites for S!ccess 1# #.#.#. Critical S!ccess and ail!re actors for Implementation 1#
#.#.#.1. S!ccess actors 1#
#.#.#.2. ail!re actors 1%0
#.#.%. Comparison of S!ccessf!l vers!s 6ns!ccessf!l E$) )ro-ects 1%1
#.#.%.1. )ro-ect;$elated actors 1%1
#.#.%.2. dditional actors 1%2
#.#.. 'odel or Improving E$) Effectiveness 1%2
#.#..1. $easons for 4iffic!lty in 'eas!ring E$) Effectiveness 1%2
#.#..2. @!estions for E$) Effectiveness Eval!ation 1%2
#.#..3. Importance of 'eas!rement for Effectiveness for Senior 'anagement 1%3
#.%. Eercise 1%3
Unit 5: Emerging Trends on ERP
%.1. Etended E$) Systems 1%#
%.1.1. Introd!ction 1%#
%.1.2. Etended E$) Components 1%%
%.1.3. 4ifference ,etween E$) and Etended E$) 1%
%.1.#. E$) dd;Ons 1%/
%.2. S!pply Chain 'anagement*SC'+ 1%
%.2.1. 'eaning and 4efinition of SC' 1%
%.2.2. Characteristics of S!pply Chain 'anagement *SC'+ 1%
%.2.3. Scope of SC' 1%9
%.2.#. 'odel of S!pply Chain 'anagement 10
%.2.%. SC' ramewor 11
%.2.. S!pply Chain 'anagement )rocesses 12
%.2./. dvantages of SC' 13
%.3. C!stomer $elationship 'anagement *C$'+ 1#
%.3.1. 'eaning and 4efinition of C$' 1#
%.3.2. pplication Components of C$' 1#
%.3.3. )hases in C!stomer $elationship 'anagement 1%
%.3.#. dvantages of C$' 1%
%.3.%. 4isadvantages of C$' 1
%.3.. 4ifference ,etween C$' and SC' 1
%.#. &!siness nalytics 1/
%.#.1. Introd!ction 1/
%.#.2. (ypes of &!siness nalytics 1/
%.#.3. (ools of &!siness nalytics 1
%.#.#. Categories of &!siness nalytics 19
%.%. !t!re (rends in E$) Systems 1/1
%.%.1. Introd!ction 1/1
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%.%.2. 7ew 'arets 1/1
%.%.3. 7ew Channels 1/1
%.%.#. aster Implementation 'ethodologies 1/2
%.%.%. &!siness 'odels and &!siness pplication )rogramming Interfaces *&)Is+ 1/2
%.%.. pplication )latforms 1/3
%.%./. 7ew &!siness Segments 1/3%.%.. Open So!rce 1/3
%.%.9. 5e, Ena,led E$) 1/3
%.%.10. 5ireless (echnologies 1/#
%.%.11. Clo!d Comp!ting 1/%
%.. Eercise 1/9