ERMS: A reviewERMS: A reviewMarshall BreedingMarshall BreedingDirector for Innovative Technologies and Director for Innovative Technologies and ResearchResearchVanderbilt UniversityVanderbilt Universityhttp://http://staffweb.library.vanderbilt.edustaffweb.library.vanderbilt.edu/breeding/breeding

NISO E-Resource Management Forum:

The What, Why, and How for Managing E-Resources

Sept 23-34, 2007 Denver Colorado

Presentation ScopePresentation Scope

Historical context of ERMHistorical context of ERM Commercial involvementCommercial involvement ERM in the context of broader ERM in the context of broader

trends in library automationtrends in library automation

How did we get here?How did we get here?

The journal collections of libraries The journal collections of libraries making dramatic shift from print making dramatic shift from print to electronic formatto electronic format

Existing library automation Existing library automation software lacked the ability to software lacked the ability to accommodate libraries needs in accommodate libraries needs in managing these large collections managing these large collections of e-journal contentof e-journal content

Historical contextHistorical context

Format shift well underway by the Format shift well underway by the late 1990’slate 1990’s

Informal systems employed in Informal systems employed in libraries to track e-journal libraries to track e-journal collectionscollections

Automation crisis let to efforts to Automation crisis let to efforts to design systems to provide a more design systems to provide a more systematic approachsystematic approach

Chronology of ERM Chronology of ERM DevelopmentDevelopment Late 1990’s: Jake – Jointly administered knowledge environment – Late 1990’s: Jake – Jointly administered knowledge environment –

public domain collaborative effort to manage e-journal holdings public domain collaborative effort to manage e-journal holdings datadata

2000: Serials Solutions launches A-Z list for e-journals2000: Serials Solutions launches A-Z list for e-journals May 2002: NISO / DLF Workshop on Standards for Electronic May 2002: NISO / DLF Workshop on Standards for Electronic

Resource ManagementResource Management Jun, 2002: Innovative Interfaces announces Electronic Resources Jun, 2002: Innovative Interfaces announces Electronic Resources

ManagementManagement Jun 2004: Dynix announces development of Horizon ERM product Jun 2004: Dynix announces development of Horizon ERM product

Jun 2004: Ex Libris announces VerdeJun 2004: Ex Libris announces Verde Jun 2004 Endeavor Information Systems announces Meridian Jun 2004 Endeavor Information Systems announces Meridian

electronic resource management platform electronic resource management platform Jun 2004: VTLS announces VERIFY electronic resource Jun 2004: VTLS announces VERIFY electronic resource

management product. Tri-College consortium as development management product. Tri-College consortium as development partner.partner.

Oct 2005: Serials Solutions launches ERMSOct 2005: Serials Solutions launches ERMS Dec 2005 NISO initiative for SUSHIDec 2005 NISO initiative for SUSHI Lightening speed??Lightening speed??

Data drivenData driven

A fundamental characteristic of A fundamental characteristic of the ERM involves its reliance on the ERM involves its reliance on high-quality e-journal holdings high-quality e-journal holdings datadata

Software and technology cannot Software and technology cannot compensate for weak e-journal compensate for weak e-journal data.data.

Profile-based Profile-based managementmanagement Individual check-in model used for print not Individual check-in model used for print not

sustainable with electronic subscription formatsustainable with electronic subscription format Manage e-journals based on a profile of Manage e-journals based on a profile of

subscriptionssubscriptions Struggle to integrate e-Journals with existing Struggle to integrate e-Journals with existing

automation environmentautomation environment Interest to move from separate E-journal Interest to move from separate E-journal

finding aids to a more integrated environment finding aids to a more integrated environment for the publicfor the public

Interest in integrating management of e-Interest in integrating management of e-journals into overall library workflowsjournals into overall library workflows

E-Journal DataE-Journal Data

Problem: difficult to know what titles and issues of Problem: difficult to know what titles and issues of journal content might be available to library users.journal content might be available to library users.

Much content acquired through aggregated productsMuch content acquired through aggregated products Coverage constantly in fluxCoverage constantly in flux Based on ever-changing arrangements between Based on ever-changing arrangements between

aggregators and publishersaggregators and publishers Not possible for libraries to manage manuallyNot possible for libraries to manage manually Profile-based strategyProfile-based strategy

– Develop a profile of the library’s subscriptionsDevelop a profile of the library’s subscriptions– Determine actual holdings based on that profile in Determine actual holdings based on that profile in

combination with up-to-date information from combination with up-to-date information from knowledgebase.knowledgebase.

E-Journal Data SourcesE-Journal Data Sources

Jake – Jointly administered Jake – Jointly administered knowledge environmentknowledge environment

Serials SolutionsSerials Solutions Ex LibrisEx Libris Openly InformaticsOpenly Informatics TDNetTDNet

MARC data servicesMARC data services

Delivery of MARC records that can Delivery of MARC records that can be loaded into the library’s ILSbe loaded into the library’s ILS

Synchronize ILS catalog with Synchronize ILS catalog with external e-journal management external e-journal management systemssystems

ERMERM

A new automation product A new automation product genregenre

ERM GoalsERM Goals

Are we getting everything we’re Are we getting everything we’re paying for?paying for?

Avoiding overlap or redundancyAvoiding overlap or redundancy Support for collections decisionsSupport for collections decisions Vendor performanceVendor performance Cost / ViewCost / View Trend analysisTrend analysis

ERM NeedERM Need

Investments in electronic content Investments in electronic content increasingincreasing

For many libraries expenditures on For many libraries expenditures on electronic exceeds printelectronic exceeds print

Gaps in infrastructure related to the Gaps in infrastructure related to the management of e-contentmanagement of e-content– License termsLicense terms– License textLicense text– Collection analysisCollection analysis

ILS Vendor ILS Vendor involvementinvolvement

Innovative InterfacesInnovative Interfaces

One of the largest automation companies serving One of the largest automation companies serving public, academic, and special librariespublic, academic, and special libraries

Earliest commercial offering in the ERM genreEarliest commercial offering in the ERM genre Stand-alone system that can be used independently of Stand-alone system that can be used independently of

MillenniumMillennium WebBridge – OpenURL linking productWebBridge – OpenURL linking product Research Pro – federated searchResearch Pro – federated search Content Access ServiceContent Access Service

– e-journal holdings datae-journal holdings data– MARC Record ServiceMARC Record Service– A-Z listA-Z list– Web-based profile managerWeb-based profile manager

In-house development modelIn-house development model

Ex LibrisEx Libris

Company focused primarily on Company focused primarily on academic librariesacademic libraries

Strategic interest in electronic Strategic interest in electronic contentcontent

Technology-focused companyTechnology-focused company First in the OpenURL linking frontFirst in the OpenURL linking front Verde launched in 2004Verde launched in 2004 Primo as public interface for its Primo as public interface for its

entire product suiteentire product suite

Ex LibrisEx Libris

SFXSFX MetaLibMetaLib SFX Central Knowledge BaseSFX Central Knowledge Base MARCit Marc Record ServiceMARCit Marc Record Service VerdeVerde PrimoPrimo In-house development modelIn-house development model

VTLSVTLS

Verify launched in June 2004Verify launched in June 2004 Tri-college Consortium (Bryn Tri-college Consortium (Bryn

Mawr, Haverford and Swarthmore) Mawr, Haverford and Swarthmore) was an early development partner was an early development partner (Now moving to Verde)(Now moving to Verde)

Version 2 announced Jan 2006Version 2 announced Jan 2006 Minimal sales in USMinimal sales in US

SirsiDynixSirsiDynix

Dynix developing ERM for HorizonDynix developing ERM for Horizon– Announced June 2004Announced June 2004

Sirsi Developing ERM for UnicornSirsi Developing ERM for Unicorn April 2006: Dropped local development April 2006: Dropped local development

in favor of a strategic agreement with in favor of a strategic agreement with Serials SolutionsSerials Solutions

Working toward a future version of Working toward a future version of Unicorn/Symphony that offers some Unicorn/Symphony that offers some level of integration with SS ERMS.level of integration with SS ERMS.

The Library The Library CorporationCorporation Primarily focused on public Primarily focused on public

librarieslibraries Partnership to market Gold RushPartnership to market Gold Rush

ILS Vendor PerspectiveILS Vendor Perspective

Mixed strategiesMixed strategies Several have failed to take Several have failed to take

advantage of opportunities as advantage of opportunities as libraries make transition toward libraries make transition toward increasingly electronic collectionsincreasingly electronic collections

Paved the way for new companies Paved the way for new companies specializing in management of specializing in management of electronic contentelectronic content

E-content Specialist E-content Specialist VendorsVendors

Serials SolutionsSerials Solutions

Revolves around e-journal databaseRevolves around e-journal database– 106,000 unique titles106,000 unique titles– 5,000 databases5,000 databases

360 product suite360 product suite– 360 Link360 Link– 360 Search360 Search– 360 MARC updates360 MARC updates– 360 Resource Manager360 Resource Manager

A-Z ListA-Z List Federated SearchFederated Search Electronic Resource ManagementElectronic Resource Management Federated SearchFederated Search

Serials SolutionsSerials Solutions

ERAMS Electronic Resources ERAMS Electronic Resources Access and Management ServicesAccess and Management Services– Collect, Correct, Connect, ControlCollect, Correct, Connect, Control

See: erams.orgSee: erams.org

Cambridge Information Cambridge Information GroupGroup Serials SolutionsSerials Solutions

– 360 product suite360 product suite– Ulrichs Serials Analysis SystemUlrichs Serials Analysis System– Ulrichsweb.comUlrichsweb.com

R.R. BowkerR.R. Bowker– Syndetic SolutionsSyndetic Solutions– Medialab Solutions / AquaBrowser Medialab Solutions / AquaBrowser

LibraryLibrary

TDNetTDNet

Technology development started Technology development started in 1998in 1998

Ben Gurion University in IsraelBen Gurion University in Israel First commercial product First commercial product

launched Aug 2000launched Aug 2000 Subsidiary of Teldon Information Subsidiary of Teldon Information

SystemsSystems US Subsidiary in West Chester, PAUS Subsidiary in West Chester, PA

TDNet e-Resource TDNet e-Resource ManagerManager Searcher Analyzer – Federated SearchSearcher Analyzer – Federated Search Journal Manager – product for access Journal Manager – product for access

and management of e-journalsand management of e-journals TOUResolver – OpenURL link resolverTOUResolver – OpenURL link resolver Holding Manager – MARC record serviceHolding Manager – MARC record service Knowledge Base – proprietary Knowledge Base – proprietary

repository of e-jouranl holdings data repository of e-jouranl holdings data (90,000 titles / 600 collections)(90,000 titles / 600 collections)

Openly InformaticsOpenly Informatics

Now a division of OCLCNow a division of OCLC 1Cate link resolver (One click to 1Cate link resolver (One click to

everywhere)everywhere) UHF Holdings Data Service (60,000 UHF Holdings Data Service (60,000

serial publications / 900 serial publications / 900 publishers)publishers)

Technology and data products Technology and data products offered as integrated components offered as integrated components through other vendors through other vendors

Gold RushGold Rush

Developed by the Colorado Alliance of Developed by the Colorado Alliance of Research LibrariesResearch Libraries

Includes e-journal holdings databaseIncludes e-journal holdings database Gold Rush ReportsGold Rush Reports Gold Rush CompleteGold Rush Complete

– e-journal locator interface for publice-journal locator interface for public– OpenURL resolverOpenURL resolver– ERM functionalityERM functionality

http://grweb.coalliance.org/http://grweb.coalliance.org/ Partnership with The Library CorporationPartnership with The Library Corporation

EBSCOEBSCO

No product in the ERM genre per seNo product in the ERM genre per se Offers a suite of tools provide a range of Offers a suite of tools provide a range of

services that simplifies the acquisition and services that simplifies the acquisition and management of e-journals and e-journal management of e-journals and e-journal packages through products like EBSCONET packages through products like EBSCONET and EJS, and EJS,

End-user access to all of a library's e-resources End-user access to all of a library's e-resources through services like EBSCO A-to-Z, through services like EBSCO A-to-Z, LinkSource and WebFeat. LinkSource and WebFeat.

Electronic Journal Service – access and Electronic Journal Service – access and management tool. (used by 6,000 libraries)management tool. (used by 6,000 libraries)

15,000 libraries using EBSCONET15,000 libraries using EBSCONET

Scholarly StatsScholarly Stats

MPS TechnologiesMPS Technologies Online portal for statistics related Online portal for statistics related

to the use of electronic resourcesto the use of electronic resources

Library Developed Library Developed SolutionsSolutions

NCSU E-MatrixNCSU E-Matrix

Serials, Journals and ERMSSerials, Journals and ERMS Late stages of developmentLate stages of development Functionality:Functionality:

– Licensing, access, description, Licensing, access, description, reportingreporting

Development started spring 2003Development started spring 2003 http://www.lib.ncsu.edu/e-matrix/http://www.lib.ncsu.edu/e-matrix/

Commercial options Commercial options narrowingnarrowing Several products have fallen offSeveral products have fallen off

– ENCompassENCompass– MeridianMeridian– Horizon ERMHorizon ERM– Unicorn ERMUnicorn ERM– LinkFinderPlusLinkFinderPlus

Library adoption of ERM very slow Library adoption of ERM very slow relative to other technology relative to other technology categoriescategories

ERM Product suitesERM Product suites

Serials SolutionsSerials Solutions Ex LibrisEx Libris TDNetTDNet

MarketshareMarketshare

Innovative Interfaces Electronic Innovative Interfaces Electronic Resources ManagementResources Management– 241 contracts241 contracts– 219 installed219 installed

Serials Solutions 360 Resource Serials Solutions 360 Resource ManagerManager– 140 implementations in production140 implementations in production– 209 individual libraries209 individual libraries

Ex Libris VerdeEx Libris Verde– 108 library customers108 library customers

ERM Automation ERM Automation ContextContext

Dis-integrated Dis-integrated environmentenvironment Integrated Library SystemIntegrated Library System OpenURL Link ResolverOpenURL Link Resolver Electronic Resource Management Electronic Resource Management

SystemSystem Federated SearchFederated Search Alternative InterfacesAlternative Interfaces

ILS for E-Content?ILS for E-Content?

Failure of the ILS to evolve to provide Failure of the ILS to evolve to provide functionality for electronic contentfunctionality for electronic content

The ILS vendors were too busy building the The ILS vendors were too busy building the systems we were asking them to buildsystems we were asking them to build

No business model to support major re-No business model to support major re-development of the ILSdevelopment of the ILS

Proliferation of separate modules for Proliferation of separate modules for functionality that could have been functionality that could have been integrated.integrated.– E-Content profile moduleE-Content profile module– Native OpenURL resolutionNative OpenURL resolution

Multiple layers of e-Multiple layers of e-content managementcontent management ListingsListings LinkingLinking Federated searchFederated search Back-room managementBack-room management Comprehensive full-text searchComprehensive full-text search

ILS IntegrationILS Integration

Scope – what will be managed in Scope – what will be managed in the ILS vs external systemsthe ILS vs external systems

Workflows: Workflows: – Integrated workflow that treats both Integrated workflow that treats both

electronic and print electronic and print – Separate workflows for print and Separate workflows for print and

electronicelectronic

The Gulf between print The Gulf between print and electronic contentand electronic content Current environment fosters Current environment fosters

separate treatment of print and separate treatment of print and electronic collectionselectronic collections– Back-end processingBack-end processing– End-user interfacesEnd-user interfaces

How to fit ERM data How to fit ERM data into ILS?into ILS? Bibliographic descriptionBibliographic description Serial holdings recordsSerial holdings records Vendor filesVendor files Fund managementFund management

– Discrete funds for each collection areaDiscrete funds for each collection area– Vendor Performance ReportsVendor Performance Reports

Acquisitions /Procurement functionsAcquisitions /Procurement functions– Payment processingPayment processing– Interface with local accounting systemsInterface with local accounting systems– EDI interface with vendorsEDI interface with vendors

Comprehensive Comprehensive discoverydiscovery Strong interest in next-generation Strong interest in next-generation

library interfaces that offer a library interfaces that offer a single point of entry for the single point of entry for the discovery of all aspects of the discovery of all aspects of the library’s collections and serviceslibrary’s collections and services– Books + articlesBooks + articles– Print + electronicPrint + electronic

Metadata > Full textMetadata > Full text

ChallengesChallenges

Comprehensive discovery models Comprehensive discovery models for library usersfor library users

Efficient workflow models for Efficient workflow models for library stafflibrary staff

Sustainable management of Sustainable management of electronic contentelectronic content