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eRecruit Super User Guide
File ID: eR Super User Guide
Version # 2.0
Version Date: 03/30/2015
- Proprietary -
Proprietary Table of Contents i
Table of Contents
1 Managing the Global Question Library ________________________________________ 6
1.1 Create Global Question _______________________________________________________ 6
1.2 Edit a Global Question _______________________________________________________ 14
1.3 Delete a Global Question _____________________________________________________ 15
1.4 Managing Branch Questions in the Global Question Library _________________________ 17
1.5 Question Categories _________________________________________________________ 20
1.6 Create a Category Set ________________________________________________________ 20
1.7 Edit a Question Category _____________________________________________________ 24
1.8 Delete a Question Category ___________________________________________________ 24
2 Vacancy Templates _______________________________________________________ 26
2.1 Form Templates ____________________________________________________________ 26
2.2 Vacancy Template Library ____________________________________________________ 30
3 Position Management ____________________________________________________ 47
3.1 Position Search _____________________________________________________________ 47
3.2 View Position Details ________________________________________________________ 48
3.3 Cancelling a Position ________________________________________________________ 49
3.4 Adding a Series _____________________________________________________________ 49
4 Email Templates _________________________________________________________ 51
4.1 Create a New Email Template _________________________________________________ 51
4.2 Create an Ad Hoc Email Template ______________________________________________ 52
4.3 Delete Email Template _______________________________________________________ 56
5 Custom Vacancy Application Status Codes ____________________________________ 58
5.1 Steps to Create Applicant Status Codes Mapped to USAJOBS ________________________ 58
5.2 Steps to Create Custom Eligible/Ineligible Status Codes Not Mapped to USAJOBS _______ 60
6 Global Help Library _______________________________________________________ 61
6.1 Create and Edit Help Text ____________________________________________________ 61
6.1.1 Edit Existing Content ________________________________________________________________ 62
6.1.2 Selecting Content from Current Library _________________________________________________ 63
6.2 Global Help Library __________________________________________________________ 64
Proprietary Table of Contents ii
7 Analytics _______________________________________________________________ 66
7.1 Dashboard Report Tabs ______________________________________________________ 66
7.1.1 Standard Tab ______________________________________________________________________ 67
7.1.2 KPI Tab ___________________________________________________________________________ 68
7.1.3 Pre-Built Tab ______________________________________________________________________ 70
7.2 Creating Ad Hoc Reports _____________________________________________________ 70
7.3 Accessing Reports ___________________________________________________________ 75
7.4 Close a Report ______________________________________________________________ 77
Proprietary Figure List iii
Figure List Figure 1-1 Global Question Library ............................................................................................................... 6
Figure 1-2 Create New Global Question ....................................................................................................... 7
Figure 1-3 Manage Global Question ............................................................................................................. 7
Figure 1-4 Question Options ....................................................................................................................... 10
Figure 1-5 Question Reference ................................................................................................................... 12
Figure 1-6 Confirmation of Update ............................................................................................................. 12
Figure 1-7 Show Search Form Navigation ................................................................................................... 14
Figure 1-8 Search Criteria............................................................................................................................ 14
Figure 1-9 Edit Global Question .................................................................................................................. 15
Figure 1-10 Question Details....................................................................................................................... 15
Figure 1-11 Show Search Navigation .......................................................................................................... 15
Figure 1-12 Search Criteria.......................................................................................................................... 16
Figure 1-13 Delete Question ....................................................................................................................... 16
Figure 1-14 Delete Question Confirmation ................................................................................................. 16
Figure 1-15 System Navigation ................................................................................................................... 17
Figure 1-16 Show Search Form Navigation ................................................................................................. 18
Figure 1-17 Search Criteria.......................................................................................................................... 18
Figure 1-18 Edit Question ........................................................................................................................... 18
Figure 1-19 Link Answers to a Parent Question .......................................................................................... 19
Figure 1-20 Select Parent Global Question ................................................................................................. 19
Figure 1-21 Answer Option Parent Association .......................................................................................... 20
Figure 1-22 Category Library ....................................................................................................................... 21
Figure 1-23 Show Search Form ................................................................................................................... 21
Figure 1-24 Search Navigation .................................................................................................................... 21
Figure 1-25 Manage Category ..................................................................................................................... 22
Figure 1-26 New Sub Category.................................................................................................................... 22
Figure 1-27 Manage Category Save and Continue ...................................................................................... 22
Figure 1-28 New Sub Sub Category ............................................................................................................. 23
Figure 1-29 Save and Continue ................................................................................................................... 23
Figure 1-30 New Entry Verification ............................................................................................................. 23
Figure 1-31 Edit a Question Category ......................................................................................................... 24
Figure 1-32 Save and Continue ................................................................................................................... 24
Figure 1-33 Delete a Question Category ..................................................................................................... 25
Figure 1-34 Delete Question Category Confirmation ................................................................................. 25
Figure 2-1 Vacancy Template Workflow ..................................................................................................... 26
Figure 2-2 Add New Form Template ........................................................................................................... 27
Figure 2-3 Save New Form Template .......................................................................................................... 27
Figure 2-4 Add New Form Step ................................................................................................................... 27
Figure 2-5 Manage Form Step..................................................................................................................... 29
Figure 2-6 Add Section to Form Step .......................................................................................................... 29
Proprietary Figure List iv
Figure 2-7 Add Global Question .................................................................................................................. 29
Figure 2-8 Associate Questions to Form Step ............................................................................................. 30
Figure 2-9 Vacancy Template Library .......................................................................................................... 31
Figure 2-10 Edit Vacancy Template ............................................................................................................ 31
Figure 2-11 Manage Vacancy Template ...................................................................................................... 32
Figure 2-12 New Vacancy Template ........................................................................................................... 32
Figure 2-13 Add Vacancy Announcement Details ....................................................................................... 33
Figure 2-14 Configure Vacancy Template JobAd Form Overview............................................................... 34
Figure 2-15 Overview .................................................................................................................................. 34
Figure 2-16 Full Performance Level ............................................................................................................ 36
Figure 2-17 Hiring Manager Review Options .............................................................................................. 38
Figure 2-18 Configure Vacancy Template JobAd Form Duties.................................................................... 39
Figure 2-19 Configure Vacancy Template JobAd Form Qualifications and Evaluations ............................. 39
Figure 2-20 Configure Vacancy Template JobAd Form Benefits and Other Information ........................... 41
Figure 2-21 Configure Vacancy Template JobAd Form How to Apply ........................................................ 42
Figure 2-22 Configure Vacancy Template JobAd Form Vacancy Contact Information ............................... 44
Figure 2-23 Vacancy Contact Information .................................................................................................. 45
Figure 2-24 Vacancy Contact Information Save Confirmation ................................................................... 46
Figure 3-1 Position Library List .................................................................................................................... 47
Figure 3-2 Position List Search .................................................................................................................... 47
Figure 3-3 Position List Search Criteria ....................................................................................................... 48
Figure 3-4 Position List View ....................................................................................................................... 48
Figure 3-5 View Position Details ................................................................................................................. 49
Figure 3-6 Cancel a Position ........................................................................................................................ 49
Figure 3-7 Add Additional Occupational Series .......................................................................................... 50
Figure 3-8 Position List Series Added .......................................................................................................... 50
Figure 4-1 Email Templates ......................................................................................................................... 51
Figure 4-2 Ad Hoc Email Template .............................................................................................................. 52
Figure 4-3 Ad Hoc User ............................................................................................................................... 52
Figure 4-4 Edit Email Template ................................................................................................................... 53
Figure 4-5 Review Email Template .............................................................................................................. 54
Figure 4-6 Edit Email Template ................................................................................................................... 55
Figure 4-7 Save and Review Email Template .............................................................................................. 55
Figure 4-8 Email Configuration Update Confirmation ................................................................................ 56
Figure 4-9 Delete Email Template ............................................................................................................... 56
Figure 4-10 Confirm Delete Email Template ............................................................................................... 57
Figure 5-1 Vacancy Status Updates ............................................................................................................. 58
Figure 5-2 Application Statuses .................................................................................................................. 59
Figure 5-3 Add Application Status ............................................................................................................... 59
Figure 5-4 Create Custom Status Not Mapped to USAJOBS ....................................................................... 60
Figure 5-5 Application Status Label ............................................................................................................ 60
Figure 6-1 Edit Help Text for This Page ....................................................................................................... 61
Figure 6-2 Show Help .................................................................................................................................. 61
Proprietary Figure List v
Figure 6-3 Configure Help Text ................................................................................................................... 62
Figure 6-4 Edit Help Content ....................................................................................................................... 62
Figure 6-5 Select from Current Library ....................................................................................................... 63
Figure 6-6 Global Help Library .................................................................................................................... 64
Figure 6-7 Show Global Help Library ........................................................................................................... 64
Figure 6-8 Manage Global Help Item .......................................................................................................... 65
Figure 6-9 Edit Help Text Confirmation ...................................................................................................... 65
Figure 6-10 Help Text Update Confirmation Message ................................................................................ 65
Figure 7-1 Access Reports ........................................................................................................................... 66
Figure 7-2 Reports Dashboard Tab Graph .................................................................................................. 66
Figure 7-3 Reports Dashboard Metrics ....................................................................................................... 66
Figure 7-4 Add Dashboard Reports Tab ...................................................................................................... 67
Figure 7-5 Standard Reports Dashboard Tab .............................................................................................. 67
Figure 7-6 Reports Search ........................................................................................................................... 67
Figure 7-7 Add Reports ............................................................................................................................... 68
Figure 7-8 Save New Dashboard Report Tab .............................................................................................. 68
Figure 7-9 Add Dashboard KPI Report ........................................................................................................ 68
Figure 7-10 Reports Search ......................................................................................................................... 69
Figure 7-11 Reports Keyword Search .......................................................................................................... 69
Figure 7-12 Pre-Built Reports ...................................................................................................................... 70
Figure 7-13 Create Reports ......................................................................................................................... 71
Figure 7-14 Create Ad Hoc Reports ............................................................................................................. 71
Figure 7-15 Report Data Fields ................................................................................................................... 72
Figure 7-16 Report Metric Field .................................................................................................................. 72
Figure 7-17 Populated Data Fields .............................................................................................................. 73
Figure 7-18 Advance Report to Final Step .................................................................................................. 73
Figure 7-19 Populate Report Data .............................................................................................................. 74
Figure 7-20 Save Report .............................................................................................................................. 74
Figure 7-21 Activate Report ........................................................................................................................ 75
Figure 7-22 Dashboard Layout .................................................................................................................... 75
Figure 7-23 Search for Report ..................................................................................................................... 76
Figure 7-24 Select Report ............................................................................................................................ 76
Figure 7-25 Select Filters ............................................................................................................................. 76
Figure 7-26 Run Report ............................................................................................................................... 77
Figure 7-27 Preview Report Results ............................................................................................................ 77
Figure 7-28 Close Report ............................................................................................................................. 77
Proprietary Managing The Global Question Library 6
1 Managing the Global Question Library The Global Question Library contains all questions either imported or created within the Global
Question Library. Global Questions are available for selection in the Questionnaire Builder. eRecruit
provides the ability to create a question at the Vacancy Level. Questions manually created within the
Question Builder workflow step of a new recruitment request are only viewable within that individual
vacancy announcement. These questions are NOT saved in the Global Question Library and not
available to be used in other vacancy announcements. Where applicable, it is good practice to add
questions to the Global Question Library, rather than repeatedly creating the same question at the
vacancy level time and time again.
1.1 Create Global Question
To Create a Global Question, navigate to the System tab. Select the Global Question Library to view the
current list of Global Questions.
Figure 1-1 Global Question Library
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Click the Create New Global Question link to display the Manage Global Question input form.
Figure 1-2 Create New Global Question
The Manage Global Question input form is displayed. Enter content or provide selections for the
displayed fields.
Figure 1-3 Manage Global Question
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Question Details Tab
Data Field: Action: Question Type: Select a Question Type from the dropdown.
Selection should be made from one of the following Question Types:
Free Text: Provides the applicant the ability to enter a narrative response
Multiple Choice: Provides the applicant the ability to select a single response from a list of several responses.
Select Multiple Choice as the question type when wanting to create a Yes/No question or a True/False question. *Do not select the Yes/No Question Type*.
Date: Provides the applicant the ability to select a date response via a standard pop-up calendar input field to date entry
Multi Select: Provides the applicant the ability to select one or more responses from a list of several responses.
File Upload: Provides the applicant the ability to upload one file into eRecruit as part of the on-line application process.
Document Upload: Provides the applicant the ability to upload a file or multiple files into eRecruit as part of the on-line application process.
Label: Provides the user the option to enter a question label /or text, with no answer response from the applicant required.
Yes/No: recommendation is that the Yes/No question type should not be used when wanting to assign screen outs or weights. Instead Multiple Choice type question should be used.
This is a mandatory field.
Question Use: Select both Application and Assessment from the Question Use multi-select field. This is a mandatory field. When selecting Application for Question Use, additional optional fields will be displayed to allow the user to designate whether the question is Core, Minimum Qualification, or Assessment Question.
When creating a global question for use in an assessment, both the Application and Assessment values should be selected.
Proprietary Managing The Global Question Library 9
This is a mandatory field.
Is ‘Core’ Application question:
No selection required. Core Eligibility Application Questions are to be added and managed by vendor resources.
Is ‘Minimum Qualification’ question:
Check Is Minimum Qualification question, if the question being added is a minimum qualification question. This is an optional field.
Is ‘Assessment’ question: Check Is Assessment question, if the question being added is an assessment question. This is an optional field.
Question Active: Make a selection from the Question Active radio button options. The default option is Yes.
Active questions can be searched in the Question Library and can be added to occupational questionnaire.
Inactive questions will not be searchable in the Question Library when attempting to add questions to the occupational questionnaire.
This is a mandatory field.
Question Reference: A Question Reference will automatically generate and populate a value into the field when the Save button is clicked. However, if an agency has a naming protocol for questions, an entry can be made to this field rather than a system generated question reference. Maximum characters are 50. This is an optional field.
Short Question Text: Short Question Text is not currently being used in the US Solution. This is an optional field.
Question Text: Enter the text of the question into the Question Text field.
Apply the desired formatting. Note, when copying text from a web page or Microsoft application, recommendation is to paste the text into Notepad in order to strip any hidden formatting prior to pasting into the Question Text field.
This is mandatory field.
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Do not click Save. Click the Question Options tab. Provide selections for the displayed fields.
Figure 1-4 Question Options
Question Options Tab
Data Field: Action: Answer Display Format: Depending on the Question Type selected on the Question Details tab, will depend on the
Answer Display Format.
Selection should be made from one of the following Answer Display Formats:
Free Text: Select Text for Short Answer response; or Paragraph for Long Answer response.
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Multiple Choice: Select Radio Button. This is also the default option.
Date: Select Date for calendar box display; or Text which will require the applicant to enter a date.
Multi Select: Select Check Box. This is also the default option.
Document Upload: No selection required. File Upload is the only and default option.
Label: No selection is required. Text is the only and default option
Answer Data Type: No selection required. The system will default the best option.
Pre- Population Options: No selection required. The system will default to No.
Single Instance Options: No selection required. The system will default to No.
Versioning Options: No selection required. The system will default to No.
Validation Options: Make a selection from the Mandatory radio button options.
When the question is added to the occupational questionnaire, the mandatory validation will reflect the default option assigned in the Global Question Library. It can be edited at the vacancy level.
Display Options: No selection required. The system will default to:
Vertical for Input Orientation
Vertical for Answer orientation
No for Hide from Recruiters
Click Save. This action will result in the following outcomes:
If applicable, a system generated Question Reference value on the Question Details Tab.
Proprietary Managing The Global Question Library 12
Figure 1-5 Question Reference
Confirmation message displaying the Global Question configuration updated successfully.
Note: if the save process failed, an error message will indicate the save process failed.
Figure 1-6 Confirmation of Update
Depending on the Question Type, additional tabs will be displayed that require user input before creation
of the Global Question is complete.
Additional Tabs
Question Type:
Action:
Multiple Choice Multi Select
4 new tabs are displayed.
Tab - Answer Options:
Click Add New Answers to display the Add New Answers input form. Enter answer choices. By default, eRecruit provides the ability to enter 10 answer choices per question. Click the Add Answers link again to
Proprietary Managing The Global Question Library 13
add additional answer choices when there are 11 or more.
Click Reorder Answers if there’s a need to change the order of the answer choices. The Up or Down arrow to the far right of each question can also be used reorder the answer choices.
Click Edit if there is a need to edit the selected answer choice.
Click Delete if there is a need to delete a specific answer choice. Note: this option is only available if the question has not been used. Once the question is in use, the answer choice can only be deactivated, not deleted.
Click Save button to save the selections made. The page updates to display a confirmation message indicating Global Question configuration updated successfully.
Tab - Report Options:
Select the Application checkbox.
Tab – Default Scoring / Screenout:
Add a default point value to answer options. Adding default scoring is optional.
Select the Screenout checkbox. Adding a default screenout is optional.
Tab – Categories:
Click Add a Category to display the Category List. Click the Show Search Form link to search for a category.
When the category is identified, select the checkbox next to the Category and click Add Categories.
Note: If the required category is not available for selection in the Category List, the user needs to go to the Category Library and make a new entry. Once complete, the category can then be associated to the global question. Refer to Section 1.6 on creating Question Categories
Click the Save button to save the selections made. The page updates to display a confirmation message indicating Global Question configuration updated successfully.
Free Text Date Document Upload Label
1 new tab is displayed.
Tab – Categories:
Click Add a Category to display the Category List. Click Show Search Form to search for a category.
When the category is identified, select the checkbox next to the Category and click Add Categories.
Proprietary Managing The Global Question Library 14
Note: If the required category is not available for selection in the Category List, the user to need to go the Category Library and make a new entry. Once complete, the category can then be associated to the global question.
Click the Save button to save the selections made. The page updates to display a confirmation message indicating Global Question configuration updated successfully.
Once all information has been updated, select Save to finalize all changes for The Global Question.
1.2 Edit a Global Question
To edit a Global Question, navigate to the System tab. Click the Global Question Library link in the
System list.
Click the Show Search Form link to display search options. Identify the question to be edited.
Figure 1-7 Show Search Form Navigation
Figure 1-8 Search Criteria
Click Edit under the Action(s) column for the question that should be edited. The Manage Global Question input form appears.
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Figure 1-9 Edit Global Question
From the Manage Global Question Form, click on the desired tab to make the necessary edits.
Figure 1-10 Question Details
1.3 Delete a Global Question
To delete a Global Question, navigate to the System tab. Click the Global Question Library link in the
System list.
Note: Shared Instances will not have the ability to delete a question once it has been created and copied
across instances.
Click the Show Search Form link to display search options. Identify the question to be edited.
Figure 1-11 Show Search Navigation
Proprietary Managing The Global Question Library 16
Figure 1-12 Search Criteria
Click Delete under the Action(s) column for the question that should be edited.
An onscreen message is displayed to confirm the delete action. If the global question has been used, a
warning message will show as part of the message. Click Delete to confirm the action, or Click Cancel to
return Global Question Library.
Figure 1-13 Delete Question
Figure 1-14 Delete Question Confirmation
Proprietary Managing The Global Question Library 17
1.4 Managing Branch Questions in the Global Question Library
eRecruit provides the ability to associate a child question to a parent question, so that when the parent
question is added to the occupational questionnaire, the child question will also be added by default.
A parent can have multiple child questions. A child question can have a grandchild question.
For associations created in the Global Question Library, only Multiple Choice and Multi Select question
types are supported, within the following structure.
A Multiple Choice Child question can be associated to a Multiple Choice Parent Question.
A Multi Select Child question can be associated to a Multiple Choice Parent Question.
Hint: In the Global Question Library, a parent child association can only be created if the question HAS
NOT been used in the system. For example, there is a Minimum Qualification question in the system and
this question has been used in 20 vacancies. It’s determined that this question should now be associated
to a parent question. eRecruit will not allow this association and a new Minimum Qualification question
will need to be created.
On entry to eRecruit, navigate to the System tab. Click the Global Question Library link in the System
list.
Figure 1-15 System Navigation
Click the Show Search Form link to display search options. Identify the Child question.
Proprietary Managing The Global Question Library 18
Figure 1-16 Show Search Form Navigation
Figure 1-17 Search Criteria
Click Edit under the Action(s) column for the child question that is to be associated. The Manage Global Question input form appears. Click the Answer Options and then Click Link Answer to a Parent Question.
Figure 1-18 Edit Question
Hint: If this link is not displayed, the question cannot be associated to a parent.
Proprietary Managing The Global Question Library 19
Figure 1-19 Link Answers to a Parent Question
The user is navigated to the Select Parent Global Question screen which displays a list containing all Multiple Choice questions. Locate the parent question by navigating to the Question Reference for the desired parent question.
Hint: This page does not provide the ability to search for questions. Recommendation is to search for the parent question and make note of the GQ Reference number prior to starting the association process.
Figure 1-20 Select Parent Global Question
Click the Select link next to the parent question. The user is navigated back to the Manage Global Question screen and the association is created.
Click the Answer Options tab to verify the association.
Proprietary Managing The Global Question Library 20
Figure 1-21 Answer Option Parent Association
Hint: When adding parent child questions to the occupational questionnaire, the user will still be required to determine which answer choices from the parent, the child question should be associated to.
1.5 Question Categories
Each Global Question can be associated to a Category Set. A Category Set consists of up to three
category values that are determined by the user:
Category
Sub Category
Sub Sub Category
Category Sets can be used to group like questions together. Each question can be associated with more
than one Category Set. The category values that comprise the Category Set can be used as search values
when filtering the Question Library.
1.6 Create a Category Set
To create a category set, navigate to the System tab. Click the Category Library link in the System list.
Proprietary Managing The Global Question Library 21
Figure 1-22 Category Library
The Category List is displayed. To search the Category Library, select Show Search Form.
Figure 1-23 Show Search Form
To create a new category, click Create New Category link.
Figure 1-24 Search Navigation
The user is navigated to the Manage Category input form. Enter the Category Name and click Save and
Continue.
Proprietary Managing The Global Question Library 22
Figure 1-25 Manage Category
Locate and select the Category created by using Show Search or selecting the Category from the
Category drop-down.
Click New Sub Category link under Actions to display the Manage Category input form.
Figure 1-26 New Sub Category
The user is navigated to the Manage Category input form. Enter the Parent Sub Category Name and
click Save and Continue.
Figure 1-27 Manage Category Save and Continue
The user is returned to the Category List page. A confirmation message is displayed indicating Category
Updated Successfully. Notice a new record has been added to reflect the Category and Sub Category
combination.
Proprietary Managing The Global Question Library 23
Locate and select the Sub Category created by using Show Search or selecting the Category from the
Category drop-down. Click New Sub Sub Category.
Figure 1-28 New Sub Sub Category
The user is navigated to the Manage Category input form. Enter the Sub Sub Category Name and click
Save and Continue.
Figure 1-29 Save and Continue
The user is returned to the Category List page. A confirmation message is displayed indicating Category
Updated Successfully. Notice a new record has been added to reflect the Category, Sub Category and
Sub Sub Category combination.
Figure 1-30 New Entry Verification
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1.7 Edit a Question Category
In the Category Library, locate the category to be edited. Click Edit.
Figure 1-31 Edit a Question Category
The user is navigated to the Manage Category input form. Depending on the edit selection, make edits
to the Category, Sub Category or Sub Sub Category and click Save and Continue.
Figure 1-32 Save and Continue
The user is returned to the Category List page. A confirmation message is displayed indicating Category
Updated Successfully.
1.8 Delete a Question Category
In the Category Library, locate the category to be edited. Click Delete.
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Figure 1-33 Delete a Question Category
The user is navigated to the Delete Category – Ability to identify and resolve problems confirmation
page. Click Confirm to delete the Category, Sub Category or Sub Sub Category or click Cancel to cancel
the action.
Figure 1-34 Delete Question Category Confirmation
The user is returned to the Category List page. A confirmation message is displayed indicating Category
has been deleted.
Proprietary Vacancy Templates 26
2 Vacancy Templates Vacancy Templates support the efficient creation of vacancies by providing vacancy content and
questions that are pre-determined by an agency. As part of the vacancy creation process, the content
of a vacancy template can be amended by a user, if required. Access to manage the vacancy Template
library, including the ability to create and edit vacancy templates is controlled through roles and
permissions.
Figure 2-1 Vacancy Template Workflow
Hint: When creating a Vacancy Template, the experience will be more seamless and efficient if the
global questions that are to be associated to the Minimum Qualifications Template and Assessment
Template are saved in the Global Question Library and therefore readily available for selection.
2.1 Form Templates
The first step in developing a Vacancy Template is to create a new Form Template. To do so, navigate to
the System tab. Click the Form Template Library link in the System list.
Proprietary Vacancy Templates 27
Click Add New Form Template.
Figure 2-2 Add New Form Template
From the Manage Form Template screen, provide the following responses. Then click Save.
Manage Form Template
Data Field: Action: Form Type: Form the Form Type dropdown list, select Application Form
Form Name: Enter a Form Name. E.g. To ensure the form is easily identifiable, recommend a consistent and identifiable naming protocol. Series (i.e. 0201), Grade (07|09) - MQ for a Minimum Qualification template Series (i.e. 0201), Grade (07|09) - AS for an Assessment template
Form Status: No selection required. When the form is complete, select Active.
Figure 2-3 Save New Form Template
A minimum of one step must be saved in order to complete the activation of the New Form.
No entry is required for Form Layouts. Select Add New Form Step.
Figure 2-4 Add New Form Step
Proprietary Vacancy Templates 28
The user is navigated to Manage Form Step. Provide step detail.
Manage Form Step
Data Field: Action: Step Description: No entry required.
Question Label Width: The system will default to System Default. No update required.
Pay Grade: If the form template is Pay Grade specific, select the applicable grade from the drop down list.
If the form template is *not* Pay Grade specific, select Non Grade Specific.
Proprietary Vacancy Templates 29
Upon completion, click Save.
Figure 2-5 Manage Form Step
If the Form Template is:
Series specific, click Add Section (Series Specific); or
Non Series specific, click Add Section (Non Series Specific).
Figure 2-6 Add Section to Form Step
Click Add Global Question.
Figure 2-7 Add Global Question
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Global Questions can be located through the use of keyword search.
When the global question is identified, click the checkbox associated to the question. More than one
question can be selected at one time.
Figure 2-8 Associate Questions to Form Step
Repeat the steps until all Global Questions have been added to the form template. Select Save.
Form templates can be created for both Minimum Qualification Question Application Forms as well as
Assessment Question Application Forms. Repeat the process naming the Form Template accordingly.
2.2 Vacancy Template Library
The Vacancy Template Library stores both active and inactive vacancy templates. The Vacancy
Template Library can be accessed in the Vacancy Manager section of the System tab
Proprietary Vacancy Templates 31
Figure 2-9 Vacancy Template Library
The Vacancy Template List displays the Vacancy Template name, Created on date, minimum
qualification questions application form name, assessment questions application form name, and active
status. Existing vacancy templates may be edited by clicking the Edit link within the Actions column.
Figure 2-10 Edit Vacancy Template
A user may change the template name, the active status, and the minimum and assessment question
form templates. Once changes are complete click Save, otherwise click Cancel.
Proprietary Vacancy Templates 32
Figure 2-11 Manage Vacancy Template
To create a new Vacancy Template List, click New Vacancy Template.
Figure 2-12 New Vacancy Template
The user is navigated to the Manage Vacancy Template form. Complete the following steps and then
select Save.
Manage Form Step
Data Field: Action: Name: Enter a Name for the form template. To ensure the form is easily identifiable, recommend a
consistent and identifiable naming protocol. Series (i.e. 0201), Grade (07|09) – Human Resource Management
Is Active: For Is Active, select Active.
Minimum Qualification Template:
For Minimum Qualification Template, select the applicable form template from the drop down list.
Proprietary Vacancy Templates 33
Following the recommended naming protocol, MQ should be listed at the end of the form template to help identify if the form template is for minimum qualifications. A template selection is mandatory.
Assessment Template: For Assessment Template, select the applicable form template from the drop down list. Following the recommended naming protocol, AS should be listed at the end of the form template to help identify if the form template is for assessment. A template selection is mandatory.
Upon completion the USAJOBS Add Vacancy Announcement Details will be active. Click Add Vacancy
Announcement Details the link to enter the vacancy announcement content.
Figure 2-13 Add Vacancy Announcement Details
Hint: The red * following several of the entry titles, denotes a mandatory question. When creating a
vacancy template, *no* fields are mandatory. The content that is added to the vacancy template will
become the default content when the vacancy template is added to a vacancy. The content can be
edited at the vacancy level.
The user is navigated to the JobAd form where the Job Announcement content is populated. An onscreen progress bar will be displayed to show the user which step they are at.
Proprietary Vacancy Templates 34
Figure 2-14 Configure Vacancy Template JobAd Form Overview
Overview
Data Field: Action: Official Position Title: Read-only field. No entry required.
Parenthetical Title Enter a Parenthetical Title
Department: Select the overseeing Department.
Agency: Select the applicable Agency.
Vacancy Announcement Number:
No entry required. This information will prepopulate from the Recruitment Request when the vacancy is created.
Posting Channel: Select Posting Channel.
Figure 2-15 Overview
Data Field Action Salary Range: Select a Salary Range (From, To, Basic)
Proprietary Vacancy Templates 35
Full Performance Level: Select the Full Performance Level from the drop down list.
Work Schedule: Select a Work Schedule from the drop down list.
Country Code: Select a Country Code from the drop down list.
Language Code: Select a Language Code from the drop down list.
Security Clearance Required
Select a Security Clearance from the drop down list
Supervisory Status Select a Supervisory Status from the drop down list
Travel Required Select a Travel Requirement from the drop down list
Relocation Authorized Select a Relocation Authorization from the drop down list
Position Offering Type: Select a Position Offering Type from the drop down list.
Accept Online Applications:
Make a selection from Accept Online Applications.
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Figure 2-16 Full Performance Level
Who May Be Considered
Data Field: Action: Who May Apply: Select a Who May Apply option from the drop down list.
Who May Apply Explanation:
Select a Who May Apply Explanation option from the checkbox option, AND / OR make an entry into the text box. Note: USAJOBS accepts a maximum of 400 characters for this field.
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Vacancy Overview
Data Field: Action: Vacancy Overview: Select one or more Vacancy Overview options from the checkbox options, AND / OR make an entry
into the text box. Note: USAJOBS accepts a maximum of 2,500 characters for this field.
Marketing URL Make an entry into the text box. Note: USAJOBS accepts a maximum of 400 characters for this field.
Marketing Statement: Select one or more Marketing Statements options from the checkbox options, AND / OR make an
entry into the text box. Note: USAJOBS accepts a maximum of 1,500 characters for this field.
Key Standard Requirements
Select the Key Standard Requirements options by selecting one or more of the checkbox options.
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Key Requirements Enter one or more Key Requirements. Up to 10 entries can be added.
Note: USAJOBS accepts a maximum of 75 characters per Key Requirement.
Make a selection of Yes or No determining whether or not the Hiring Manager is required to review the
USAJOBS vacancy announcement content.
If a selection of Yes is made, an automated notification will be sent to the Hiring Manager to review the
vacancy announcement (this does not include the questionnaire). If a selection of No is made, the Hiring
Manager will not receive the automated notification.
Figure 2-17 Hiring Manager Review Options
Click Save and Continue to save Step 1 of the vacancy announcement information and move to the next
step.
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Figure 2-18 Configure Vacancy Template JobAd Form Duties
Duties
Data Field: Action: Duties: Enter Duties content into the text box.
Note: USAJOBS accepts a MINIMUM of 300 characters for this field.
Click Save and Continue to save Step 2 of the vacancy announcement information and move onto the
next step.
Figure 2-19 Configure Vacancy Template JobAd Form Qualifications and Evaluations
Qualifications and Education
Data Field: Action: Qualifications Required: Enter Qualifications Required content into the text box.
Note: USAJOBS has no restriction on the minimum or maximum characters for this field. This is a mandatory field.
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Educational Qualifications: Enter text or select from the available checkbox options. Note: USAJOBS has no restriction on the minimum or maximum characters for this field.
Requirements: Enter Requirements content into the text box or select from the available checkbox options. Note: USAJOBS has no restriction on the minimum or maximum characters for this field.
How You Will Be Evaluated:
Enter How You Will Be Evaluated content into the text box or select from the available checkbox options. Note: USAJOBS has no restriction on the minimum or maximum characters for this field.
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13. Click Save and Continue to save Step 3 of the vacancy announcement information and to move to
the next step.
Figure 2-20 Configure Vacancy Template JobAd Form Benefits and Other Information
Benefits and Other Information
Data Field: Action: USAJOBS Benefits URL: Enter the Benefits URL into the text box or select from the checkbox options.
Benefits: Enter Benefits content into the text box or select from the checkbox options.
Note: USAJOBS has no restriction on the minimum or maximum characters for this field.
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Other Information: Enter Other Information content into the text box or select from the available checkbox options. Note: USAJOBS has no restriction on the minimum or maximum characters for this field.
Click Save and Continue to save Step 4 of the vacancy announcement information and to move to the
next step.
Figure 2-21 Configure Vacancy Template JobAd Form How to Apply
How To Apply
Data Field: Action: How To Apply: Enter How to Apply content into the text box or select from the available checkbox options.
Note: USAJOBS has no restriction on the minimum or maximum characters for this field.
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Required Standard Documents:
Select the Required Standard Documents by selecting the available checkbox options.
Required Documents: Enter Requirements Documents content into the text box or select from the available checkbox
options. Note: USAJOBS has no restriction on the minimum or maximum characters for this field.
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What to Expect Next: Enter What to Expect Next content into the text box or select from the available checkbox options. Note: USAJOBS has no restriction on the minimum or maximum characters for this field.
Click Save and Continue to save Step 5 of the vacancy announcement information and to move to the
next step.
Figure 2-22 Configure Vacancy Template JobAd Form Vacancy Contact Information
Vacancy Contact Information
Data Field: Action: External Contact Organization: Enter External Contact Organization content.
External Contact Name: Enter External Contact Name content.
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External Contact Phone: Enter External Contact Phone content.
External Contact Fax: Enter External Contact Fax content.
External Contact Email: Enter External Contact Email content.
External Contact TDD: Enter External Contact TDD content.
External Contact Street Address 1:
Enter External Contact Street Address 1 content.
External Contact City, State Name:
Enter External Contact City Name content.
External Contact Country: Enter External Contact Country content.
External Contact Zip Code: Enter External Contact Zip Code content.
Figure 2-23 Vacancy Contact Information
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Vacancy Contact Information
Data Field: Action: Internal Contact Name: Enter Internal Contact Name content.
Internal Contact Phone: Enter Internal Contact Phone content.
Internal Contact Email: Enter Internal Contact Email content.
Click Save and Continue to save Step 6 of the vacancy announcement information. The Job
Announcement wizard and vacancy template is now complete.
Figure 2-24 Vacancy Contact Information Save Confirmation
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3 Position Management Positions received from EmpowHR are stored in eRecruit. The Position List can be accessed via the
Systems tab. From the Position List users with appropriate permissions have the ability to search for,
view and cancel positions.
Figure 3-1 Position Library List
3.1 Position Search
To search for a position, select Show Search Form.
Figure 3-2 Position List Search
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The Position List filter form is displayed. Make applicable filter selections and click Save.
Figure 3-3 Position List Search Criteria
Results will be returned based on the search criteria.
Figure 3-4 Position List View
3.2 View Position Details
Position details are available for viewing from the Position List. To view click the View Position Details
link. Position details are displayed in a new window.
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Figure 3-5 View Position Details
3.3 Cancelling a Position To cancel a position, click the Cancel Position link. The user is navigated to the Confirm Cancellation
page.
Figure 3-6 Cancel a Position
To confirm the cancellation, click Continue. To return to the Position List, click Cancel.
Upon selection the user is navigated back to the Position List.
3.4 Adding a Series
To add an additional Series, click the Add Series link. The user is navigated to the Manage Occupational
Series page.
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Figure 3-7 Add Additional Occupational Series
Select a series to add to the existing position from the available Additional Occupational Series. Click
Save once completed. The user is then navigated back to the positions list.
The Position is now updated with the additional Occupational Series.
Figure 3-8 Position List Series Added
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4 Email Templates Email templates provide the ability to create standard emails with canned content. An email template is
inclusive of pre-defined content that is determined by the user who is creating or managing the email
template. All email templates are saved and managed within the eRecruit Email Template Library.
Email notifications in eRecruit can be either:
1) Auto-generated based on a system action, for example, when Issue Certificate is selected during
the certificate management process, an auto-generated email notification will be sent to the
user who is assigned to annotate the certificate; or
2) A user taking action to send an email notification to an applicant or an eRecruit system user.
These types of notifications are known as Ad Hoc notifications.
Hint: When sending an Ad Hoc email notification, the user will have the option to:
1) Select an email template to associate the email notification (and edit the content if required); or
2) Write new email content.
Auto-generated emails will send the content contained within the email template, without any edits with
the exception of the replacement of HTML tags or tokens.
4.1 Create a New Email Template
A new email template may be created by navigating to the System tab. Click the Email Templates link in
the Communication Manager list.
Figure 4-1 Email Templates
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To create a new template, make a selection from the Create New Email Template Type dropdown. The
templates that are available for selection are:
Application Created
Submitted Confirmation
Incomplete Warning
Application Withdrawn – Candidate
Application Withdrawn – User
Ad hoc Candidate
Ad hoc User
New Recruitment Request Process
Task Notification
Candidate Task Notification
Package Merge Docs
Candidate Registration
Vacancy Status Change
4.2 Create an Ad Hoc Email Template
To create an Ad Hoc Candidate template, select Ad Hoc Candidate, and Go.
Figure 4-2 Ad Hoc Email Template
To create an Ad Hoc User template, select Ad Hoc User, and Go.
Figure 4-3 Ad Hoc User
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Following an Ad hoc selection, the Edit Email Template is displayed. Enter email content into the data fields.
Figure 4-4 Edit Email Template
Email Template
Data Field: Action: Template Name: Enter a Template Name. Template Name will be displayed to the system user when opting
to communicate via email. This is a mandatory field.
Email Type: This is read only – no action required. If Ad Hoc Candidate was selected as the Template Type, this Ad Hoc Candidate is displayed. If Ad Hoc User was selected as the Template Type, this Ad Hoc User is displayed.
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Reply Address Type: Choose from either Configured Email address or User’s Email address. Note, when an Ad Hoc email is sent from eRecruit it will be received by the recipient with the email address entered. This email address is known as a masked email. Any reply to an ad hoc email will be sent to the user who initiated the email notification and not the masked email address. This is a mandatory field.
Reply To: Enter a Reply To email address. This is a mandatory field.
Email Subject: Enter an Email Subject. Merge tags can be included. This is a mandatory field.
Email Display Template: Make a selection from the Email Display Template dropdown list. This is an optional field.
Email Body: Enter the Email Content. This is an optional field.
Email Attachment: An Email Attachment can be added. This is an optional field.
Include Applicant Login Details:
Not required – Do not select. Note, as all applicants apply via USAJOBS, the eRecruit Applicant Login Details is not required.
Click Save and Review. A preview of the email is displayed.
Figure 4-5 Review Email Template
Select Edit to continue editing the Email Template. Select Finish to complete the email template and the user is
navigated back the Email Template Library.
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To Edit an email template, locate the email template in the Email Template Library, and click the Edit
link associated to the email template. The email template is displayed.
Figure 4-6 Edit Email Template
Figure 4-7 Save and Review Email Template
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Make the required edits, then click Save and Review. A preview of the email is displayed.
Figure 4-8 Email Configuration Update Confirmation
Select Edit to continue editing the Email Template. Select Finish to complete the email template and the user is
navigated back the Email Template Library.
4.3 Delete Email Template
To delete an email template, locate the email template in the Email Template Library, and click the
Delete link associated to the email template.
Figure 4-9 Delete Email Template
Hint: if there is no Delete link next to the email template, this is because the email template is a system
default email template, and cannot be deleted.
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An onscreen message is displayed to confirm the delete action. If the email template has been used, a
warning message will show as part of the message. Click Delete to confirm the action, or Click Cancel to
return Email Template Library.
Figure 4-10 Confirm Delete Email Template
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5 Custom Vacancy Application Status Codes eRecruit provides the ability to create user-defined application status codes, which will map to USAJOBS
status codes allowing for the integration of data. Users with appropriate permissions have the ability to
create application statuses. Each application status must be associated to one of the following status
types:
System Application Status – standard application statuses
o Mapped by default to USAJOBS applicant status codes. See the table in Figure 5-2 for a
cross-walk of eRecruit System Statuses to USAJOBS Statuses.
o User cannot create new System Application Statuses. User can create User Defined
Status Labels, which function as sub-statuses.
o Examples of System Application Status: Incomplete, Ineligible, Screened Out, Eligible,
Eligible Referred
Custom Eligible Status – System Status is not mapped to a USAJOBS applicant status code
o For internal use.
o Provides the ability to create User Defined Status Labels which identify applicants that
are eligible without triggering an update to USAJOBS.
Custom Ineligible Status – System Status is not mapped to a USAJOBS applicant status code
o For internal use.
o Provides the ability to create User Defined Status Labels for use, which identifies
applicants that are not eligible for consideration without triggering an update to
USAJOBS.
5.1 Steps to Create Applicant Status Codes Mapped to USAJOBS
Within the System tab click the Vacancy Status Updates link under Vacancy Status. The user will be
directed to the Application Statuses page.
Figure 5-1 Vacancy Status Updates
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System Status: standard eRecruit application statuses highlighted in yellow in the image below. Every
System Status is mapped to a USAJOBS applicant status code
User Defined Status Label: highlighted in blue in the image below. An advanced user with appropriate
permission can create additional Application Status Labels for each System Status.
Status Labels newly created status labels are presented as options when setting an applicant’s status.
Status Label functions as a sub-status or child-status to the System Status. When creating a sub-
status, it will inherit the mapping between the system status and USAJOBS status. As an
example, the System Status Incomplete has three Status Labels or sub-statuses, Incomplete,
Ineligible – Application Incomplete, and Failed to Respond. When changing an applicant’s
status, HR can select Incomplete, Ineligible – Application Incomplete, and Failed to Respond. If
necessary, a system administrator can create additional labels under the System Status
Incomplete.
Figure 5-2 Application Statuses
To the right of the System Status is the Add an Application Status link. Click the link to add a new
Application Status. The user will be directed to the Recruitment Request – Application Status form.
The Application Status Meaning field displays the selected System Status.
Figure 5-3 Add Application Status
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Enter the desired application status label into the Application Status Label field. The value entered will
be displayed when changing an applicant’s status.
Click the Save button. The label entered is saved and a confirmation message is displayed indicating
configuration saved successfully.
5.2 Steps to Create Custom Eligible/Ineligible Status Codes Not Mapped to USAJOBS
From the Systems tab a user can create custom eligible/ineligible status codes that are not mapped to
USAJOBS. Select the Vacancy Status Updates link located under Vacancy Status. The user is navigated
to the Application Statuses page. The Custom Eligible and Custom Ineligible System Statuses can be
viewed from the bottom of the page.
Figure 5-4 Create Custom Status Not Mapped to USAJOBS
From the right of a System Status, click the Add an Application Status link. The user is navigated to the
Application Status input form.
Figure 5-5 Application Status Label
Enter the desired application status label into the Application Status Label field. The value entered will
be displayed when changing an applicant’s status. Click the Save button. The label entered is saved and
a confirmation message displayed indicating configuration saved successfully.
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6 Global Help Library Help text is available to be added to each page in eRecruit to provide guidance to users. Help text can
be saved at the page level or within the eRecruit Global Help Library. When editing help text on a page,
the user has the ability to select canned content from the Global Help Library or create content on the
spot.
Figure 6-1 Edit Help Text for This Page
Clicking Edit Help Text for This Page link provides the user the ability to edit the Help content available
on the page. This link is not displayed to all system users. Only system users with the appropriate
permissions may edit Help text.
Clicking the Colored Icon link displays Help content specific to the page. All system users are presented
this link.
6.1 Create and Edit Help Text
To create and edit Help text, navigate to the page where Help content is to be added or edited.
Click the Colored Icon link in the Help panel to display the Help content currently configured for the
page.
Figure 6-2 Show Help
The Colored Icon link is updated to display Hide. Clicking Hide collapses the Alert panel.
The content presented in the Alert panel can be edited by a user with appropriate permissions.
Clicking the Edit Help Text for This Page link will display the Configure Help Text Content form.
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Figure 6-3 Configure Help Text
The Configure Help Text Content form provides the ability to:
Add To Global Help Library: checking this box will add the Help Content being created to the
Global Help Library. Content added to the Global Help Library is available for selection/addition
to other pages via the Select from Library tab. When not checked, the Help Content is only
available on the page on which it is being created.
Help Type: determines the color of the jelly bean displayed with the Help Content.
o Hint displays a green jelly bean
o Alert displays a red jelly bean
o Warning displays an orange jelly bean
Help Content: content entered will be displayed in the Help panel
6.1.1 Edit Existing Content
Click the Edit Existing tab to display the Help Text Content.
Figure 6-4 Edit Help Content
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Within the Edit Existing Tab, users can view the current Help Text Content and edit or remove the
content as necessary.
Help Text Content displays the Help Content currently associated with the page.
Global Help indicates whether the Help Content is in the Global Help Library.
o No indicates the content has not been added to the Global Help Library.
o Yes indicates the content has been added to the Global Help Library.
Help Type indicates whether the content is a Hint, Alert or Warning
Actions indicate the actions that can be taken.
o Edit provides the ability to edit the content.
o Remove deletes the content from the page.
6.1.2 Selecting Content from Current Library
Click Select from Library tab to display the Help Content added to the Global Help Library and available
for selection. Under Actions click Select to add the canned Help Content to the page.
Figure 6-5 Select from Current Library
Click Save to save changes and close the Configure Help Text Content pop-up window.
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6.2 Global Help Library
On entry to eRecruit, navigate to the System tab. Click the Global Help Library link in the System list.
Figure 6-6 Global Help Library
The user is navigated to the Manage Global Help Library. To search, click Show Search Form.
Figure 6-7 Show Global Help Library
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To edit help text, click Edit. The user is navigated to the Manage Global Help Item screen. Make edits
as required. Click Save.
Figure 6-8 Manage Global Help Item
A notification will inform the user that changes that are made to the current help text content will
update all instances throughout the system.
Figure 6-9 Edit Help Text Confirmation
Confirmation of a successful update will be displayed to the user once completed.
Figure 6-10 Help Text Update Confirmation Message
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7 Analytics The Reports module provides the user the ability to run basic reports against data captured in eRecruit.
A standard set of pre-configured reports are readily available from the Reports tab Access to individual
reports is based on user role.
To access Analytics, click on the Analytics tab on the homepage.
Figure 7-1 Access Reports
The Analytics tab will display an individualized dashboard for the specific user. This dashboard can be
configured for each user, and will display graphs and metrics for quick reference. These reports are
viewable as a graph or can be changed to list data in a column based worksheet.
Figure 7-2 Reports Dashboard Tab Graph
Figure 7-3 Reports Dashboard Metrics
7.1 Dashboard Report Tabs
A new dashboard reports tab can be created by clicking on the Add Tab link in the Reports dashboard.
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Figure 7-4 Add Dashboard Reports Tab
Users will have the option to create three different dashboard report tabs.
7.1.1 Standard Tab
Standard tabs allow the user to add standard reports that offer the broadest range of functionality
which include linked filters and series.
Figure 7-5 Standard Reports Dashboard Tab
To add Standard Reports to the new dashboard tab, click the Reports icon on the left panel to access
the current available reports.
Figure 7-6 Reports Search
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Select or Search for the report and drag the report to one of the available report slots.
Figure 7-7 Add Reports
Provide a name and description for the new Standard Report tab once all reports have been added to
the dashboard. The user can then designate the tab as either Public or Private. Public tabs are
accessible to users searching for Pre-Built Tabs to add to their own dashboard. Drafting the tab will
publish the new tab to the user dashboard.
Figure 7-8 Save New Dashboard Report Tab
7.1.2 KPI Tab
Key Performance Indicator (KPI) Reports to be added to the dashboard. KPI Reports are different from
Standard Reports as they do not allow linked filters and series.
To add KPI Reports to the new dashboard tab, click the Add Tab link. Select KPI Tab from the drop-
down list. Click the Reports icon on the left panel to access the current available reports.
Figure 7-9 Add Dashboard KPI Report
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Figure 7-10 Reports Search
Select or Search for the report and drag the report to one of the open report slots.
Figure 7-11 Reports Keyword Search
As with the Standard Reports Tab, once all reports have been added to the dashboard, provide a name
and description for the new KPI Report tab. Users will also be able to make the tab Public or Private.
Public tabs will be accessible to users searching for Pre-Built Tabs to add to their own dashboard.
Drafting the tab will publish the new tab to the user dashboard.
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7.1.3 Pre-Built Tab
Pre-Built tabs are previously built by other users. Users are able to search for Pre-Built tabs and add
them to their dashboard.
To add a Pre-Built Tab click Add Tab and then select Pre-Built Tab. The available Pre-Built Tabs will be
displayed for user selection. Upon selection the tab will be added to the user dashboard.
Figure 7-12 Pre-Built Reports
7.2 Creating Ad Hoc Reports
The report builder allows a user to utilize the report creation wizard to create analytical ad hoc reports.
Data collected and stored in the system may be leveraged by users in ad hoc reports.
To create a report, click on Create in the Analytics tab.
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Figure 7-13 Create Reports
Ad Hoc reports are created on a case by case basis and are not automatically saved. Available views
and data sources differ by agency.
To build the report, select the data source located under the Name column. .
Figure 7-14 Create Ad Hoc Reports
Using the Data Fields list in the left hand pane, add data to the report by dragging and dropping data
into the appropriate report fields.
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Figure 7-15 Report Data Fields
Search – The search box will allow the user to find a specific field that needs to be added to the
report.
Data Fields – The data fields provide a list of available fields that can be added to the report
columns and filters.
Calculated Field – This will create calculated columns that are unique for the current report
Columns – Data fields that are added here will create columns for the appropriate data
selection.
Metrics – This field is needed for Cross Tab report types.
Figure 7-16 Report Metric Field
Filters – Filters allow the user to specify which attributes should provide a filter (i.e. A date filter
will only display events that taken place on a given day).
Report Sections – This will allow the creation of sections that are based on dimension data (i.e.
A Section is created to focus on a Business unit).
Report Options – These are advanced functions to manipulate the visual depiction of the
created report.
o Display Data – This will modify the view of how the report will display
Table Only – Will only display a Table report
Table and Chart – Will display a Table and a Chart report
Chart Only – Will only display a Chart report
o Data Output – Will modify the display output of the report data
Cross Tab – This will display the report as a column and a row
Column Based – This will display the report with columns only
Row Based – This will display the report with rows only
o Analysis – The ability to extract additional data through Drill Downs and sub Queries
No Drill & Drill Anywhere – Specify whether the report can or cannot be drilled
through, drilled down
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Sub Queries – This allows the user to generate more sophisticated reports. Sub
Queries will often run and combine two or more distinct queries into a single
table of results.
Populate the necessary fields with data.
Figure 7-17 Populated Data Fields
Clicking on the arrow in the top workflow will advance the user to identify the filtering parameters for
the data fields that were added to the Filters section.
Clicking on the arrow in the top workflow will advance the user to the final step of the report building
process.
Figure 7-18 Advance Report to Final Step
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Populate the Filter List with the desired data and click the right arrow button to generate a preview of
the report.
Figure 7-19 Populate Report Data
Once all changes have been made, select Report from the menu bar, and Save the report.
Figure 7-20 Save Report
Populate the fields to name the report and select the appropriate folder categories. Complete the
report by clicking the Activate button.
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Figure 7-21 Activate Report
7.3 Accessing Reports To access the list of available reports, click the Browse Tab. A drill down tree of folders is available for
selection where the user can access various reports including Adhoc Reports, Paper Applications, and
Standard Reports. Additionally, users can switch the display view to see a grid of all available reports.
Select the Layout dropdown on the right hand side of the screen to switch views.
Figure 7-22 Dashboard Layout
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Figure 7-23 Search for Report
Expanding the Standard Reports folder will display a list of available reports that can be selected and
run.
Figure 7-24 Select Report
Depending on the report selected, users will be required to select filters to run a report. Click the plus
sign icon to expand the Filter List to view the available filter options.
Figure 7-25 Select Filters
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Choose the parameters to filter the report and click the right arrow icon to run the report.
Figure 7-26 Run Report
The system will generate a report using the given criteria and display the results below the Filter List for
review.
Figure 7-27 Preview Report Results
7.4 Close a Report
To Close a Report, scroll to the top right of the report results and click the X.
Figure 7-28 Close Report