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Table of content Use the CTRL-Key to jump directly to one of the topics.
General ................................................................................................................................. 3 Scope of application and target group ............................................................................... 3 Version history ................................................................................................................... 3 How to access the EMC .................................................................................................... 3 Available Platforms ............................................................................................................ 4 Content structure ............................................................................................................... 4
Functionalities and Content ............................................................................................... 5 The Dashboard .................................................................................................................. 5 Product catalogue.............................................................................................................. 6 Vertical markets ................................................................................................................. 7 Presentations .................................................................................................................... 8 Online training ................................................................................................................... 9 Business Blog ...................................................................................................................10 Virtual World & TCO Calculator ........................................................................................10 Settings ............................................................................................................................11 Uploading of personal presentations ................................................................................11
My Meeting Content ...........................................................................................................12 General ............................................................................................................................12 Available content ..............................................................................................................12 How it works .....................................................................................................................12 Synchronize meetings between platform versions ............................................................13
Troubleshooting .................................................................................................................14 Supported browser versions .............................................................................................14 Mobile phone usage .........................................................................................................14 How to get access to the EMC..........................................................................................14 Forgotten password ..........................................................................................................14 I cannot edit my Meeting Content .....................................................................................14 I cannot find content in my local language ........................................................................14 How to submit feedback and suggestions .........................................................................14 Getting trained ..................................................................................................................15 Getting trained2 .................................................................. Error! Bookmark not defined.
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General
Scope of application and target group
The development of the Epson Meeting Creator (EMC) was prompted primarily by the need to provide Epson’s sales force with an efficient way of accessing crucial marketing materials they might need to prepare for any type of meeting with customers and partners. In essence, it allows Epson’s sales force to prepare every resource efficiently, carry it all on one device, and not require internet connectivity once at a meeting. With these aims in mind, the Epson Meeting Creator is available for multiple platforms and will place all potentially-needed assets in the hands of the user at the touch of a button.
Version history
Version Release date Release notes
1.0 31.01.2015 Web & iPad version release
Single Sign on with Portal account
Product catalogue
Vertical market area
Presentations area
My meeting content o Prepare and present meeting content o Present your meeting content offline on the iPad
1.0.6 23.03.2015 Upload of personal presentations
New login page
Improved Web UI
Localized content support
2.0 tbd Desktop version release
Online Training integration
Business Blog integration
Virtual World integration
TCO Calculator integration
Localized frontend
Product sortation and filtering
How to access the EMC
Access to the EMC is only permitted to Epson employees. To login to the EMC an Epson Portal* account is required. Every Epson employee is permitted to register an Epson Portal account using the following form: https://neon.epson-europe.com/de/en/content/account/registration/epsonemployee.php The EMC can be accessed from anywhere and does not require a VPN connection when you connect to it from outside of the Epson network. *The Epson Portal uses the same account which is required for the Epson Intranet and Neon.
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Available Platforms
The current version of the EMC is available in the following versions:
Browser version (http://meetingcreator.epson.eu/)
iPad version (https://itunes.apple.com/gb/app/epson-meeting-creator/id926784422?mt=8)
Desktop version All of the above platform versions offer the same set of functionalities and content and only differ in small areas. See the below table for details:
Product info
Vertical Markets
Presentations Online training
Prepare for meeting
Access Meeting Preparation offline
Desktop Yes Yes Yes Yes Yes No
iPad Yes Yes Yes1 Yes Yes Yes
Desktop Yes Yes Yes Yes Yes Yes
1 PowerPoint presentations require 3rd party App to be displayed correctly
Content structure
Most of the content available in the EMC is hosted and fed by Neon, our product content management system. The EMC does not host its own content; instead all content displayed is hosted on existing Epson systems and websites. The aim is not to create yet another content management system but instead provide one tool to access the content in one place. See the below table for a detailed content structure mapping:
Content Hosted on
Product content Neon
Vertical market content Neon
Presentations Neon
Personal presentations Neon
Online training training@epson
Blog articles Business blog (WordPress)
Virtual World Website iFrame
TCO Calculator Website iFrame
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Functionalities and Content
The Dashboard
The dashboard allows quick access to the main tools and content areas of the EMC. The Menu can be accessed with the button in the upper left corner. The main content areas are:
Product catalogue
Vertical markets
Presentations
Dashboard
Menu items
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Product catalogue
The product catalogue lists all live main units categorized by product type. The displayed products depend on the users account location as he will only see the products launched in his set country. The product details display
Overview – Introduction copy, Key features, Data sheet
Specifications – Specifications
Collateral – Marketing materials (brochures, presentations etc.), Images and Videos
Accessories – Compatible consumables and media
Product details
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Vertical markets
The vertical market area gives access to the our 7 main vertical markets and provides marketing materials like brochures, case studies and videos as well as showing the related products, presentations and blog articles. Subareas in the vertical markets:
Overview
Related products
Collateral
Presentations
Blog
Vertical market collateral
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Presentations
The presentations area lists all available sales and corporate presentations and allows accessing them in video and PowerPoint format. Some presentations may only be available in PowerPoint format and are not recorded as a video file.
Presentations overview
Presentation details
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Online training
The online training area gives access to training@epson courses directly within the EMC without the need to login to the training@epson system separately. Training courses can be accessed from different product categories and are split in product and technology courses. The EMC displays your training progress assigned to your Neon account and does not show your training progress from your training@epson account. The progress is color coded as follows:
Red – Not started
Orange – Started but not completed
Green - Completed
Online training overview
Online training details showing the training progress
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Business Blog
The business blog area displays the blog articles published in our public business blog (e.g. www.epson.co.uk/blog/). The articles are categorized by vertical market and are fed directly from the WordPress blog system. The Blog articles are available in the English, German, French and Italian.
Business blog overview
Virtual World & TCO Calculator
The Virtual World and the projector TCO Calculator are displayed using a direct iFrame to the websites of both systems (http://www.virtualepson.com/ & http://epsonprojectortco.eu/). To access both systems it is required to have an active internet connection.
Virtual World
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Settings
The settings can be accessed via the menu and provide the following options:
Clear all offline content – This will delete all your meeting preparations you have stored on your account. In the iPad and Desktop version this will also delete all locally stored files.
Upload your presentation – This will forward you to the upload form to upload your personal presentation
Language selection – This gives you the possibility to select between 21 different languages to change the frontend UI language of the EMC
Log out
Uploading of personal presentations
In order to upload personal presentations you need to visit the following link: https://neon.epson-europe.com/gb/en/content/dealerarea/meetingcreatorupload/index.php This will bring you to an upload form where you can upload and setup your presentation. Once the presentation has been uploaded it will become available in the presentations area within the EMC. If the presentation is connected to one or more vertical markets, it will also appear in the vertical market area of the EMC within the Presentations tab. Note that these presentation will only be visible for yourself and no one else.
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My Meeting Content
General
The My Meeting Content functionality gives the user the possibility to prepare marketing materials for an upcoming meeting and store it in the EMC environment to present it at the customer/dealers/partners place. When using the iPad or Desktop version of the EMC, the meeting preparation can be downloaded and allows an offline presentation of the content. The Browser version does not allow the offline usage and requires an active internet connection.
Available content
When preparing for a meeting the following content is available to be selected:
1. Vertical market materials
Brochures
Case Studies
Presentations
Videos 2. Product related materials
Complete product details and materials
How it works
To prepare for a meeting, the user has the choice to select one vertical market and multiple product categories (step 1). Based on this selection, the EMC will suggest matching materials and products for the user to select from (step 2). Once the selection is completed, the EMC will save and download (only on iPad and Desktop version) the materials and make them available to you (step 3)
Process showing the steps to take in order to prepare a meeting
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Synchronize meetings between platform versions
Your prepared meeting content can be access from every platform version of the EMC (Browser, iPad & Desktop). In order to load the meeting content the user need to use the Refresh button in the My Meeting Content area:
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Troubleshooting
Supported browser versions
The Epson Meeting Creator is compatible with the latest browser versions of Microsoft Internet Explorer (version 10 or higher) Mozilla Firefox and Google Chrome. Epson Citrix users can use the Firefox version provided in the Citrix environment if no local browser is available.
Mobile phone usage
The EMC is not supposed to be used with mobile phones. Even though some mobile browsers support the application, the layout and functionalities are not developed to work on resolutions smaller then common tablets devices.
How to get access to the EMC
Access to the Epson Meeting Creator is only permitted for Epson employees using their Portal/Neon account to login. In case you do not have an account yet please register here: https://neon.epson-europe.com/uk/en/content/account/registration/epsonemployee.php
Forgotten password
Please use the Forgot Password function to reset your password.
I cannot edit my Meeting Content
Prepared meetings currently cannot be edited. The option is to change the name of the meeting preparation. Changing the content of the meeting is not possible; instead a new meeting needs to be created. This will be taken into account at a later version.
I cannot find content in my local language
First make sure to check the language set in the settings. The EMC will always show you English content + the local content of the language which is set in the settings. If there is still no local content shown then there is either not content in your local language available or the content is not correctly setup in the hosting system. Please contact the content owner to check the setup of the local content and make sure it is enabled for the EMC.
How to submit feedback and suggestions
Please send any feedback to [email protected] or raise a resolution request in the area Internet > Meeting Creator Tool.
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Getting trained
Regular 1 hour Lync training sessions are offered using the training@epson system. Please visit http://training.epson.eu/en/content/trainings/praesenz.php?gid=133&id=1847 to see the available dates and feel free to register in advance. Contact [email protected] if you require individual training.
