EPM Aatif Recommendations 16 May 12

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    RECOMMENDATIONS

    Aatif Saif

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    COMMITMENT TO CHANGE Management shall formulate sound strategy by involving

    organisational stakeholders at all tiers through:-

    Making people cognizant about the requirement forchange.

    Enlighten the potential negative consequences of

    maintaining the status quo as well as the anticipated

    benefits of implementing the change.Let people experience the change by organizing

    different techniques like:-

    Indicating the positive effects of the change.

    Organizing visits to organisations having undergone

    change process in recent past.

    Evolving prototypes (at smaller scale).

    Conducting limited change pilots.

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    COMMITMENT TO CHANGE Management shall formulate sound strategy by involving

    organisational stakeholders at all tiers through:-

    Making people cognizant about the requirement forchange. Enlighten the potential negative

    consequences of maintaining the status quo as well as

    the anticipated benefits of implementing the change.

    Let people experience the change by organizingdifferent techniques like:-

    Indicating the positive effects of the change.

    Organizing visits to organisations having undergone

    change process in recent past.

    Evolving prototypes (at smaller scale).

    Conducting limited change pilots.

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    COMMITMENT TO CHANGE

    Attention on explicit actions staff should take to

    implement the change. Simply telling people theresults they should strive for usually fails. Train

    them on specific, critical activities required to be

    successful.

    Involve team for accruing desired results.Identifying the champions in the organization must

    be included so they can help spread the word and

    build grass-roots support for the change.

    Commitment is demonstrated in sound planning,

    staff involvement,

    quick decision making, calculated risks,

    & diligent execution.

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    NEED FOR PARTICIPATIVE LEADERSHIP

    Compared to directive approach, participatory

    leadership is suggested for successful changemanagement.

    Unless all tiers of management are engaged in the

    decision making processes, chances of

    implementing the change with minimum risks isvagrant.

    It is strongly suggested that top management shall

    encourage listening to the genuine reservations of

    the employees, which shall help in alleviating theirfears and making them part of the solution than

    part of the trouble equation.

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    HONING SKILLS OF EMPLOYEES

    Any organisation seeking to execute change, must

    evaluate their current skill level and necessary

    measures for enhancing the requisite skills shall be

    considered before the actual process starts.

    Without equipping all stakeholders with desired

    technical, functional & skills, any change process is

    bound to fail.

    Soft skills of the supervisors also come handy efforts

    shall be made to pick people with a mix of technical-

    functional and soft skills.

    O

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    EMPOWERMENT

    Managers shall be educated about advantages of

    empowering their subordinates. Likewise,

    employees shall be told what skills andcompetencies are required for each of these roles.

    Well defined & controlled empowerment may help

    in ensuing the desired results through active

    involvement of team members.If the employees are satisfied about the relation

    between Earning & Learning Curve, they can be

    effectively empowered to make correct decisions in

    implementing the change.

    Empowerment is about creating & adopting a

    conceptual mindset of"assuring success" rather

    than "preventing failure".

    SYSTEMS THINKING

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    SYSTEMS THINKING

    Management must evolve a meaningful shared

    vision and ability to establish cause & effect

    relationship.Give Respect & engage everyone to break the

    dependence on informal networking among a few

    members.

    Focus on long-term & short-term objectives; shiftingthe balance from fire-fighting to augmented focus

    on strategic initiatives.

    Use cross-functional teams for reaching a system

    level consensus decision.

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    EFFECTIVE COMMUNICATION Management must develop an effective Change Related

    Communication Plan. It will positively facilitate in dispellingemployee fears likely to cause great stress and insecurityregarding their future and results in the failure of changeinitiatives.

    Timely communication to curb rumours would help in buildingconfidence of employees, thus reducing stress and improvingproductivity.

    Few key tools for effective communication may be judiciouslyemployed :-

    Internal between and to different groups for addressing theirconcerns and seeking their inputs

    External Updating external stakeholders e.g. suppliers, sisterorganisations, etc.

    Formal (reports, memos, briefing, newsletter, annual report) Scheduled or on occurrence reports to all the concerned stafffor keeping them in loop about steps taken, actions plannedand depicting resolve of the management.

    Informal Employing a multitude of channels like e-mail, off-the record discussions, etc.

    Vertical & Horizontal Communication At intra & interorganisational, cross-departmental and peer level.

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    MOTIVATION AS A FORCE MULTIPLIER

    Any organisation seeking change shall motivate

    their employees. Without involvement of people inthe change process, any effort for change is bound

    to fail.

    Motivation may be incorporated through:-

    Rewards & Recognition Compensation & Benefits

    Training & Development

    Realistic Performance Management

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    Q & A

    "The best way to have a good

    idea is to have lots of ideas.

    (Linus Pauling)

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    CONCLUSION

    Public sector organization are found less susceptible to

    change. It has lot to do with the mind-set that is subject

    to monotonous routine.

    It is not only the responsibility of the government but

    employees at all tiers for kindling up the desire to bringchange for good in their organisations. Otherwise, these

    non productive organisations will keep bleeding the

    resources of the nation.

    We all have a responsibility towards bringing change

    and we must join hands for the cause; taking start from

    improving our ownself!

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    What you leave behind is not what

    is engraved in stone monuments,but what is woven into the lives of

    others.

    Pericles (Ancient Greek Politician,

    General and Statesman, of the

    aristocratic Alcmaeonid family. 495BC-429 BC)