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Platform Overview
Our mobile patient check-in and telehealth solutions help physician practices and ambulatory clinics provide anytime, anywhere care that drives greater efficiency, engagement and revenue. Combined, they empower your practice to deliver virtual care that feels personal, familiar and easy to use – with no download or log-in required.
Our patient experience platform delivers a seamless and frictionless digital patient experience—from check-in to telehealth.
A Better Patient Experience That's Better for Everyone
(800) 293-4564 • [email protected]
Epion Check-In Epion Telehealth
✔ Demographic and contact information
✔ Health screeners, e.g., Coronavirus, PHQ 2/9
✔ Chief complaint✔ History of present illness
With Epion Check-In, the process starts on the phone, well ahead of the scheduled appointment, allowing patients to complete steps at their convenience.
Digital Check-In
✔ Review of systems✔ Insurance card
verification/images✔ Health history✔ Custom consents and
forms
(800) 293-4564 • [email protected]
Platform Overview
The Epion Rules Engine allows for unique configurations based on appointment type, provider and patient record information. The result is better data capture, more streamlined workflows and improved patient outcomes.
Optimized Patient Journeys
Based on predetermined rules, patients checking in enjoy a personalized experience tailored to the needs of their visit, including relevant, eligible screenings, presentation of balances due and request for demographic and health history information.
Data Flow Is Never Interrupted Even though life sometimes is
J R D O E
D E D U CT I B L E CO I N S U R A N CE $ 3 0 5 0 %O FFI CE V I S I T $ 5 0 5 0 %S PE CI A L I S T V I S I T $ 1 0 0 $ 1 0 0E M E R G E N CY R O O M $ 1 0 0 $ 1 0 0I N PA T I E N T H O S P CO PA Y $ 1 0 0 5 0 %
OMNIASILVER
M e mb e r I D N u mb e r
Y K Q 5 G W C1 2 3 4 5 6 7 8
G R O U P N U M B E R 1 00J Y C H - 0008CO N T R A CT T Y PE S I N G L E
OMNIA
R x B I N : 03 3 9 21R x PCN : I L D R
S M
S M
4 6 2 8 7 6 0 0 9 8 7 6 2 3 0 0 4 B
H o riz o n B lu e . c o m
O M N I A T I E R 1$ 3 0 0 0 S / $ 6 0 0 0 F
T I E R 2$ 3 0 0 0 S / $ 6 0 0 0 F
PrimaryCard Front
Hi Jane.
Real-time bidirectional EHR updates. Pick up where you left off. Nothing gets lost!
SUEFEMALE, AGE 72MEDICARE AWVIN-OFFICE
DemographicsROSMedical HxFamily HxHealth Risk AssessmentAllergiesMedicationsSurgical HxPHQ-9STEADIGAD-7
CHECK-IN TIME
12:48MINUTES
JOHNMALE, AGE 25NEW PATIENTTELEHEALTH
Insurance CardPayment - Co-PayPayment Contract PhotoDemographicsConsentsROSMedical HxFamily HxSocial HxAllergiesMedicationsSurgical HxPHQ-2/9
Medications
CHECK-IN TIME
9:26MINUTES
ANNEFEMALE, AGE 41FOLLOW-UPTELEHEALTH
Payment - Co-PayPayment - Outstanding BalanceROSAllergiesMedications
CHECK-IN TIME
3:12MINUTES
Betterdata workflows
Bettercollections
Betteroutcomes
Fasterexams
Increasedrevenue
Epion Delivers
(800) 293-4564 • [email protected]
Platform Overview
Epion’s automated and integrated digital health risk assessments are designed to save your practice time while maximizing clinical workflows, reimbursement and patient engagement.
Health Risk Screeners
Secure, PCI-compliant and fully integrated with most EHR systems.
Patient Payment
• Improve cash flow • Decrease collections fees • Reduce statement mailing
expenses and labor• Reduce paper expense and
labor from digitizing receipts
• Reduce write-offs• Free up-front desk staff to
work on higher value tasks• Increase payment contract
enrollment
PHQ-2/9: DepressionPHQ-4: Anxiety & DepressionORT: Opioid RiskSTEADI: Fall Risk
health risk assessments are designed to save your practice time while maximizing clinical
PHQ-4: Anxiety & DepressionAudit C: Alcohol Abuse CAGE-AID: Alcohol AbuseCRAFFT: Substance AbuseEPDS: Postnatal DepressionGAD-7: Anxiety
Reach patients at a moment's notice with custom text messages.
Custom Text Messaging
• Instant messaging capability using the Epion Inbox (Chrome extension or web page)
• Use text defaults of custom messaging, up to 160 characters
• Private and secure
Hi Darla, Please stay in your car. When we are ready to see you, we will provide instructions.
(800) 293-4564 • [email protected]
Platform Overview
Differentiate your practice by meeting patients where they are. Epion Telehealth connects and engages patients across all devices—desktop, tablet and smartphone—making routine visits easy, convenient, accessible and satisfying.
Epion Telehealth is a natural extension of Epion’s #1-rated check-in platform.
Appointment Set
20April 2020
20
Waiting Room
Waiting Room
MA Visit
Consent Form
Doctor Visit
A mirror image of your in-office work flow
Epion Check-in
✔ Check-in✔ Consent forms✔ Waiting rooms✔ MA visit✔ Doctor visit
STARTHERE
You set the appointment and we'll take it from there! Our telehealth workflow is designed to mirror the steps and order that exist in the office.
Epion's telehealth solution offers fully- integrated features that allow providers and staff to manage ALL POINTS of care engagement using mobile technology.
MA Visit
Telehealth
(800) 293-4564 • [email protected]
Platform Overview
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No app downloads
No user names or passwords
Easy to Use
Epion Telehealth is launched from a web browser on a phone or computer and does not require the patient to download any apps—and Epion’s authentication process does not require a user name or password to log in.
By eliminating barriers, Epion’s HIPAA-compliant telehealth platform is able to maximize utilization and patient satisfaction.
An easy patient experience
Features to make remote care easier
Split Screen During telehealth sessions, medical assistants and providers can split the screen to view and edit the patient chart, while maintaining eye contact with the patient.
Screen Sharing Providers are able to share visuals with patients during the session, such as labs, X-rays or reference materials.
Fully-integrated with your EMR
Using Epion’s integrated technology, providers can launch appointments directly from the PM schedule or their mobile device. Patients join sessions from links sent via text, email or directly from Epion Check-In.