Contents · epilation, laser and light treatment for skin rejuvenation services, micro-dermabrasion, cosmetic skin peel treatments cosmetic skin needling treatments, micro pigmentation,

Contents 1. Introduction and Contacts…..………………..Page 1

2. Qualifications Pack……….…………..……….….Page 2

3. Glossary of Key Terms …………..…………..…Page 4

4. OS Units……………………..…………………….…..Page 6

5. Annexure: Nomenclature for QP & OS..Page 124

6. Assessment Criteria……………………..………Page 126

Qualifications Pack- Aesthetic Skin Trainer

SECTOR: BEAUTY & WELLNESS

SUB-SECTOR: BEAUTY & SALONS

OCCUPATION: Aesthetic Services

REFERENCE ID: BWS/Q0503

ALIGNED TO: NCO-2015/NIL

Brief Job Description: An aesthetic skin trainer delivers training and conducts assessment having in depth knowledge in beauty treatments of both the face and body. facial electrotherapy, a removal of unwanted hair by electrical epilation, laser and light treatment for skin rejuvenation services, micro-dermabrasion, cosmetic skin peel treatments cosmetic skin needling treatments, micro pigmentation, removing or fading pigments, Body electrotherapy advanced electrical techniques to Treat skin imperfections and cosmetic radio frequency treatments.

Personal Attributes: This job requires an individual with experience in body and skincare treatments to provide a range of beauty services efficiently and effectively in a safe and hygienic working environment.

Introduction

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR BEAUTY & WELLNESS

What are Occupational Standards(OS)?

OS describe whatindividuals needto do, know andunderstand inorder to carry outa particular jobrole or function

OS areperformancestandards thatindividuals mustachieve whencarrying outfunctions in theworkplace,together withspecifications ofthe underpinningknowledge andunderstanding

Contact Us: Beauty & Wellness Sector Skill Council 246-247, 1st Floor,DLF South Court,New Delhi-110017+91 124 4269030- 31

E-mail: [email protected]

Qualifications Pack For Aesthetic Skin Trainer

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Qualifications Pack Code BWS/Q0503

Job Role Aesthetic Skin Trainer

Credits TBD Version number 1.0 Sector Beauty & Wellness Drafted on 01/08/2015

Sub-sector Beauty & Salons Last reviewed on

Occupation Aesthetic Skin Services Next review date NSQC Clearance on NA

Job Role Aesthetic Skin Trainer

Role Description

Delivers training and conducts assessment having in depth knowledge in beauty treatments of both the face and body. facial electrotherapy, a removal of unwanted hair by electrical epilation, laser and light treatment for skin rejuvenation services, micro-dermabrasion, cosmetic skin peel treatments cosmetic skin needling treatments, micro pigmentation, removing or fading pigments, Body electrotherapy advanced electrical techniques to Treat skin imperfections and cosmetic radio frequency treatments

NSQF level Minimum Educational Qualifications Maximum Educational Qualifications

6 Class XII preferred NA

Training (Suggested but not mandatory)

1. Level 5 Senior Aesthetic Skin Technician 2. Diploma in beauty therapy

Minimum Job Entry Age 18 years

Experience 3-4 years as a beauty therapist in a professional salon

Applicable National Occupational Standards (NOS)

Compulsory: 1. BWS/N9001 Prepare and maintain work area 2. BWS/N0501 Conduct Cosmetic Dermatology Training 3. BWS/N9015 Support and Coach Learners 4. BWS/N0107 Perform facial electrotherapy 5. BWS/N0110 Perform micro-dermabrasion to improve skin

condition 6. BWS/N0108 Perform Epilation Services 7. BWS/N0111 Provide cosmetic skin peel treatments 8. BWS/N0112 Provide cosmetic skin needling treatments 9. BWS/N0113 Provide micro pigmentation to enhance facial

features 10. BWS/N0114 Provide removing or fading pigments/tatoo

using Q Switched Laser 11. BWS/N0115 Provide Body electrotherapy to improve

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body condition 12. BWS/N0116 Provide advanced electrical techniques to

Treat skin imperfections 13. BWS/N0117 Understand chemistry of hair and beauty

products 14. BWS/N0118 Knowledge of dermatology and physiology of

aging. 15. BWS/N0119 Perform laser and light treatments for hair

removal and skin rejuvenation. 16. BWS/N0120 Provide cosmetic radio frequency treatments 17. BWS/N9004 Manage and lead a team 18. BWS/N9002 Maintain health and safety at the workplace 19. BWS/N9003 Create a positive impression at the workplace

Performance Criteria As described in the relevant OS units


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Keywords /Terms

Description

Sector

Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector

Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation

Occupation is a set of job roles, which perform similar/related set of functions in an industry.

Function

Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through analysis and form the basis of OS.

Job Role

Job role defines a unique set of functions that together form a unique Employment opportunity in an organization.

OS

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria

Performance Criteria are statements that together specify the standard of performance required when carrying out a task.

NOS NOS are Occupational Standards which apply uniquely in the Indian context. Qualifications Pack Code

Qualifications Pack Code is a unique reference code that identifies a qualifications pack.

Qualifications Pack

Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code.

Unit Code

Unit Code is a unique identifier for an Occupational Standard , which is denoted by an ‘N’

Unit Title

Unit Title gives a clear overall statement about what the incumbent should be able to do.

Description

Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for

Knowledge and Understanding

Knowledge and Understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard.

Organizational Context

Organizational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge

Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Core Skills or Generic Skills

Core Skills or Generic Skills are a group of skills that are key to learning and working in today's world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.

Defin

ition

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Keywords /Terms Description B&WSSC Beauty & Wellness Sector Skill Council NOS National Occupational Standards NSQF National Skills Qualification Framework NVEQF National Vocational Educational Qualification Framework NVQF National Vocational Qualification Framework OS Occupational Standards PC Performance Criteria QP Qualification Pack SSC Sector Skills Council

Acro

nym

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BWS/N9001 Prepare and maintain work area

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NOS National Occupational Standards

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Overview This OS unit is about preparing the equipment, products and work area ahead of service delivery to ensure the efficiently and effectiveness of conducting treatments considering the standards of operation of the organization.

National Occupational Standard


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Unit Code BWS/N9001 Unit Title (Task) Prepare and maintain work area

Description Prepare the equipment, products and work area ahead of service delivery to ensure the efficiently and effectiveness of conducting treatments considering the standards of operation of the organization

Scope This unit/task covers the following:

• Prepare and maintain work area

Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria Prepare and maintain work area

To be competent, the user/individual on the job must be able to: PC1. Ensure that environmental conditions are suitable for the client and the

treatment to be carried out in a hygiene and safe environment PC2. Select suitable equipment and products required for the treatment PC3. Set up of equipment and prepare the products for treatments in adherence to

the organization procedures and product/ equipment guidelines PC4. Place the products in the trolley for the treatment PC5. Sterilize, disinfect and place the tools on the tray PC6. Dispose waste materials in adherence to the organization's and industry

requirements PC7. Store records, materials and equipment securely in line with the organization’s

policies Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the organization and its processes)

The user/individual on the job needs to know and understand: KA1. Organization’s standards of performance and sequence of services KA2. Range of services and products offered by the organization KA3. Health and safety requirements in the organization

B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. Types of products, materials and equipment required for the treatment KB2. Process and products to sterilize and disinfect equipment/ tools KB3. Manufacturer’s instructions related to equipment and product use and

cleaning KB4. Knowledge of applicable legislation relating to the workplace (for example

health and safety, workplace regulations, use of work equipment, control of substances hazardous to health, handling/storage/ disposal/ cautions in the use of products, fire precautions, occurrences, hygiene practice, disposal of waste, environmental protection

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Skills (S)

A. Core Skills/ Generic Skills

Writing Skills The user/ individual on the job needs to know and understand how to:

SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide

them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct.

Reading Skills The user/individual on the job needs to know and understand how to:

SA5. read about new products and services with reference to the organization and also from external forums such as websites and blogs

SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and product information sheets

SA7. read comments, suggestions, and responses to Frequently Asked Questions (FAQs) posted on the helpdesk portal

Oral Communication (Listening and Speaking skills) The user/individual on the job needs to know and understand how to:

SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the

problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,

unless it is required

B. Professional Skills

Decision Making The user/individual on the job needs to know and understand how to:

SB1. make decisions pertaining to the concerned area of work

Plan and Organize The user/individual on the job needs to know and understand:

SB2. plan and organize service feedback files/documents

Customer Centricity The user/individual on the job needs to know and understand how to:

SB3. manage relationships with customers who may be stressed, frustrated, confused, or angry

SB4. build customer relationships and use customer centric approach

Problem Solving The user/individual on the job needs to know and understand how to:

SB5. think through the problem, evaluate the possible solution(s) and suggest an optimum /best possible solution(s)

SB6. deal with clients lacking the technical background to solve the problem on their own

SB7. identify immediate or temporary solutions to resolve delays


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Analytical Thinking The user/individual on the job needs to know and understand how to:

SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business

Critical Thinking The user/individual on the job needs to know and understand how to:

SB11. apply, analyze, and evaluate the information gathered from observation, experience, reasoning, or communication, as a guide to thought and action


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NOS Version Control

Back to Top

NOS Code BWS/N9001

Credits TBD Version number 1.0 Industry Beauty & Wellness Drafted on 01/08/2015 Industry Sub-sector Beauty and Salons Last reviewed on Occupation Aesthetic Skin Services Next review date

BWS/N0501 Conduct cosmetic dermatology training

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Overview This OS unit is about conducting the Cosmetic training and displaying the required functional as well as professional skills


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Unit Code BWS/N0501

Unit Title (Task) Conduct Cosmetic Dermatology training Description Conduct Cosmetic training and displaying the required functional as well as

professional skills Scope This unit/task covers the following:

• Identify the collective Cosmetic Dermatology training needs • Plan and prepare the training programmes for Cosmetic Dermatology • Deliver Cosmetic Dermatology training • Collect trainee feedback and incorporate suggestions in the training

programme


Element Performance Criteria Identify the collective Cosmetic Dermatology training needs

To be competent, the user/individual on the job must be able to: PC1. identify the relevant stakeholders in the organization and understand their

perspective in articulation of existing/ changing/ new cosmetology related learning needs

PC2. conduct data study to identify the needs, preferences, preferred learning modes etc of the target learners along with their learning objectives which are specific in cosmetology arena

PC3. prioritise cosmetology related training needs of the organization, indicating the focus and volume of learning required

PC4. communicate findings to stakeholders and negotiate any adjustments PC5. develop a coherent plan of training opportunities appropriate to the training

outcomes and internal/external requirements Plan and prepare for the training programmes for Cosmetic Dermatology

To be competent, the user/individual on the job must be able to: PC6. as per the training plan, identify delivery and assessment methods appropriate

to training opportunities PC7. identify the resources needed to deliver the plan and ensure these are within

allocated budgets PC8. ensure arrangements for the delivery of the plan are in place and set up

suitable training facilities, training equipment (like galvanic, EMS, micro-current lymphatic drainage equipment , ultrasonic, microdermabrasion equipment etc.), aids and tools considering the learners’ requirements, learning styles and preferences, and the specifications of the session plan

PC9. identify how the training will be monitored and evaluated PC10. communicate the plan to trainees and other people involved in the provision of

training

Deliver Cosmetic Dermatology training

To be competent, the user/individual on the job must be able to: PC11. conduct opening of the training session with debriefing of training objectives,

agenda, plan, outcomes etc PC12. train the trainees in effective usage of technology to deal with the customers

online and use appropriate communication protocols, wherever applicable- throughout the services

PC13. train the trainees on various topics within the cosmetology domain like the following:

• Tools and equipment for cosmetology like galvanic, EMS, microcurrent lymphatic drainage equipment, ultrasonic,

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microdermabrasion equipment etc • Various treatments like Perform facial electrotherapy, micro-

dermabrasion, electrical epilation, cosmetic skin peel treatments, cosmetic skin needling treatments, micro pigmentation, body electrotherapy, laser and light treatments, cosmetic radio frequency treatments etc

• Medical conditions etc PC14. provide expert guidance on emerging global trends in area of Cosmetic

dermatology and how India is adapting to the same PC15. train the learners on various innovative techniques to offer best in class

cosmetic , experience and aftercare to the customers PC16. complement the theoretical topics with practical demonstration of the

application of tools and knowledge; sharing best practices; interactions; group discussions etc to meet individual needs while achieving planned group outcomes and agreements

PC17. periodically address the queries/ concerns/ doubts of the learners and discuss in detail the possible solutions to their problems and use appropriate strategies to motivate learners individually and collectively

PC18. create and maintain a positive learning environment PC19. manage a group environment in which individuals feel valued, supported,

confident and able to learn PC20. provide constructive and motivational feedback to improve the learner’s

application of learning PC21. adapt learning, application and reflection to meet further needs of the

learners PC22. maintain the health and safety of learners, self and other people PC23. maintain professional relationships with learners and manage learner

behaviour to maintain a positive learning environment PC24. maintain and store learners records according to organisational policy and

procedures Collect trainee feedback and incorporate suggestions in the training programme

To be competent, the user/individual on the job must be able to: PC25. obtain feedback from the learners and encourage them to provide it without

undue influence PC26. review feedback forms to identify any implications for own practice and make

modifications/ changes in the learning programme design/ delivery in line with the feedback after due discussion with the organization

PC27. maintain learner confidentiality according policies and procedures. Knowledge and Understanding (K) A. Organizational


The user/individual on the job needs to know and understand: KA1. knowledge of the organization’s standards of performance and sequence of

services KA2. knowledge of the range of services and products offered by the organization KA3. knowledge of the health and safety requirements in the organization


The user/individual on the job needs to know and understand: KB1. Knowledge of electrotherapy and Object of the Treatment KB2. Knowledge of checking and handling the equipment before and during the

procedure KB3. Knowledge of Electrical current KB4. Knowledge to select, use and apply different micro-dermabrasion techniques,


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in line with treatment objectives, KB5. Knowledge of the effects on the skin in relation to speed, pressure, vacuum

and crystal flow KB6. Knowledge of Moisture gradient that affects Galvanic current KB7. Knowledge of detailed protocols of cosmetic skin peel treatments. KB8. Knowledge of Fitzpatrick skin scale; KB9. Matching the treatment to suit skin types, skin conditions, KB10. To determine the outcome of the peel treatments and avoid post

inflammatory hyperpigmentation (PIH) KB11. Pre-treatment advice that should be given to clients prior to treatment to

optimise results KB12. Knowledge of clients previous history treatments. (recent surgery,

microdermabrasion, laser therapy, previous peels, IPL, sun exposure, scarring and medical history)

KB13. Knowledge of the process of desquamation, exfoliation and skin resurfacing KB14. Knowledge of the defensive role of the epidermis and the importance of

barrier function KB15. Knowledge of the topical effects of cosmetic peel ingredients on the skin and

skin conditions KB16. Knowledge of the process of melanogenesis KB17. Knowledge of the types and properties of pigments and carrier agents

available for the treatment KB18. Knowledge of the uses and limitations of pigments when mixed and diluted KB19. Knowledge of the principles of colour theory in relation to micropigmentation

treatments KB20. Knowledge of the application of colour theory to change undesirable colour

results after the healing process KB21. Knowledge of the selecting,, using and applying of different

micropigmentation treatments KB22. Knowledge to prepare a Light/laser controlled area KB23. The types of stakeholders involved in an analysis of collective learning needs KB24. The types of qualitative and quantitative information required to undertake an

analysis of collective learning needs KB25. Sources of information, and efficient data collection methods, including the

use of technology KB26. How to analyse qualitative and quantitative data to identify collective learning

needs KB27. Issues related to equality and diversity that may affect data collection and

collective learning KB28. Issues related to technology and changing work practices that impact on

collective learning needs KB29. How to identify the focus and volume of learning required and the timescales

required for implementation KB30. How to identify costs and timescales for resource development KB31. How to ensure that the language, style and format of the materials are

appropriate to the needs of the learners. KB32. How to develop simulated exercises that replicate real working challenges KB33. Different techniques to manage group dynamics KB34. Aspects of equality, diversity and, where relevant, bilingualism, that need to

be addressed when facilitating learning and development in groups


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KB35. Different ways of encouraging behaviour and values that foster mutual respect and support the learning and development process

KB36. Knowledge to create an appropriate teaching and learning environment • Organisational policy and practice, • classroom management • motivational theory • level of learner • appropriate language • lesson plan

KB37. Knowledge to Demonstrate an positive approach to teaching and learning in accordance with internal and external requirements (different teaching methods, learning preferences and different abilities or needs)

KB38. Knowledge of Communication methods and media (Written, verbal and non-verbal communication, electronic, audio and social media, specialist support/aids one-to-one, , small group teaching, whole group teaching, )

KB39. Knowledge of specialist subject and , lesson planning, KB40. Knowledge to Communicate with other learning professionals KB41. Knowledge of range of media (e.g. handout, poster, email, text, presentation,

DVD, internet, books, magazines, journals), KB42. Knowledge of maintenance of accurate and up-to-date learning records,

Individual Learning Plans and other reviews KB43. Knowledge to implement the minimum core when delivering inclusive

teaching KB44. Principles of adult learning and how to apply them in training delivery such as:

• training needs to be learner-centred to engage learners • adults have a need to be self-directing and decide for themselves

what they want to learn • adults have a range of life experience, so connecting learning to

experience is meaningful • adults have a need to know why they are learning something • the learning process needs to support increasing learner

independence • emphasis on experimental and participative learning • use of modelling • the learning process should reflect individual circumstances

KB45. Theories adult learning and how to apply them in training delivery such as: • behavioural learning theory • cognitive learning theory • information processing theory • andragogy

KB46. Theories of learning styles and how to apply them in training delivery such as: • auditory • visual • kinCosmetic • left/right brain • global/analytical • theoretical • activist • pragmatist


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• reflective KB47. How to set up training facilities, training equipment and tools such as:

• Room appropriate to the style of delivery • Data projector and laptop computer and speakers (or overhead

projector with relevant PowerPoint slides) • Projection screen • Flip charts with butchers paper and markers • Whiteboard and whiteboard markers • Facilitator’s Guide • Learner’s Guide and any other learning materials and resources • Other equipment specified in session plan

KB48. The use of assessment tools to identify individual learning needs such as: • one-to-one discussion • self-assessment • formal assessment tools

KB49. How to identify and meet individual learner needs and styles such as: • Visual • Auditory • KinCosmetic • Physical • Language • specific learning difficulties.

KB50. factors that affect learning such as: • physical e.g. temperature, health, hunger, personal concerns; • social, emotional e.g. attitude, motivation, behaviour, cognitive,

environmental KB51. Techniques to create and maintain a positive learning environment such as:

• encouraging learner participation • using interactive learning approaches to transfer skills and knowledge

to learners • using the diversity of the group as a resource to support learning • using facilitation skills to ensure effective participation and group

management • using presentation skills to convey understanding of key concepts and

central ideas • monitoring non-verbal and verbal communication of participants • using learning resources to enhance the learning experience for all

learners • delivering at appropriate pace • ensuring and encouraging two-way communication including provide

opportunities for learners to seek clarification on central ideas and concepts, and adjust the presentation to meet participant needs and preferences

• summarising key concepts and ideas at strategic points to facilitate learner understanding

• monitoring learner progress with tasks and learning activities based on session plan.

• measuring the achievement of learning outcomes by formative assessment


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Skills (S)


Writing Skills

The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide

them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct

Reading Skills

The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and

also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and

product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions

(FAQs) posted on the helpdesk portal Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the




Decision Making

The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work

Plan and Organize

The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents

Customer Centricity

The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,

confused, or angry SB4. build customer relationships and use customer centric approach

Problem Solving

The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an

optimum /best possible solution(s)

KB52. Techniques to provide constructive feedback to improve learner’s competence.

KB53. How to implement program delivery and session delivery plan


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SB7. identify immediate or temporary solutions to resolve delays Analytical Thinking

The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business

Critical Thinking

The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,

experience, reasoning, or communication, as a guide to thought and action


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NOS Version Control

Back to Top

NOS Code BWS/N0501

Credits TBD Version number 1.0 Industry Beauty & Wellness Drafted on 01/08/2015 Industry Sub-sector Beauty & Salons Last reviewed on Occupation

Aesthetic Skin Services Next review date

BWS/N9015 Support and coach learners

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Overview This Occupational Standard describes the knowledge, understanding and skills required to support and coach learners



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Unit Code BWS/N9015

Unit Title (Task) Support and coach learners Description This unit describes the performance outcomes, skills and knowledge required to

provide support and coaching to learners. It describes the skills to identify issues that may impact on learner’s progression and to provide then with the additional support for success.

Scope This unit applies to individuals providing TVET Trainers who provide support to students, with some supervision and guidance, in a training provider context. The unit covers sector requirements to:

• Identify support needs of learners • Provide support to learners to meet identified needs, within scope of role • Support individual students with additional needs in the training session • Provide coaching and motivation

Elements and Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

Identify support needs of learners

To be competent, the user/individual on the job must be able to: PC1. Identify limitations in scope of own role in providing support to learners PC2. Establish rapport and a trusting relationship with learners to identify

learner PC3. Seek information about issues of concern with sensitivity and respect for

the physical, emotional and cultural safety and security of those affected PC4. Observe learner to identify any signs of emotional stress PC5. Seek additional related information from family and/or others as required

and with consent of the learner PC6. Record learner background information obtained according to principles of

confidentiality and organisational procedures

Provide support to learners to meet identified needs, within scope of role

To be competent, the user/individual on the job must be able to: PC7. Show respectful, empathic understanding to clarify the nature and depth of

learner feelings PC8. Help learners clarify options, identify support needs and decide on next

steps to address problems and/or meet immediate needs PC9. Provide information about student support programs and services and refer

learner to specialist support as indicated and agreed with learner PC10. Manage student information and records in compliance with privacy and

confidentiality standards PC11. Debrief issues that may arise when providing support with colleagues to

care for self

Support individual students with additional needs in the training session

To be competent, the user/individual on the job must be able to: PC12. Show respect, empathy and acceptance for individual differences and

encourage learners in ways which promote their positive self-concept and self-esteem

PC13. Use language, equipment, materials and strategies suited to the learner PC14. Apply simple task analysis to assist learners with additional needs and

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modify general activities to meet particular needs where necessary PC15. Provide additional assistance with individual or small group activities as

required

Provide coaching and motivation

To be competent, the user/individual on the job must be able to: PC16. Prepare for coaching by:

• Identifying individual and specific coaching needs • organising with learner a specific time and place for coaching

PC17. Provide coaching by: • Explaining the purpose of coaching • Assisting the learner to set personal goals and explore personal

change strategies • Explaining and demonstrating skills to be coached • Communicating essential knowledge required • Checking the learner’s understanding • Providing opportunity for learner to practise the skill and ask

questions • Providing feedback in a constructive manner

PC18. Follow up coaching including: • Monitoring progress with new skills and provide supportive

assistance as required • Reporting progress to appropriate person as required • Identifying performance problems or difficulties with the coaching

and rectify them or refer them to the appropriate person for follow up

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company / organization and its processes)

The user/individual on the job needs to know and understand: KA1. organisational policies and procedures in relation to:

• learner support and welfare • learner confidentiality • referral procedures, including various levels of urgency, and follow-up

of client • limits of own ability and authority • reporting procedures • documentation

KA2. Scope of own work role in relation to student support KA3. position and work roles of organisational personnel


The user/individual on the job needs to know and understand: KB1. Common significant problems presented by learners and appropriate

avenues of further assessment or action KB2. Common signs/indicators of:

• mental illness • depression • alcohol and other drug use • suicide risk • child abuse/sexual assault

KB3. Availability of and, referral criteria and processes for support services


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KB4. Student back ground that may impact on performance such as: • living conditions (including physical, social, environmental, political,

spiritual/cultural, mental aspects) • any health, legal, family and/or lifestyle issues • financial and employment status • relationships and family of origin • critical events/ incidents • nature and history of any presenting problem(s) • learner concerns and beliefs regarding their problems

KB5. Empowering processes such as: • Active listening • Identifying and affirming learner strengths and opportunities • Reframing, summary and closure • Helping contain overwhelming feelings to facilitate coping • Using questions and concreteness to focus the learner on identifying

immediate needs and concerns • Setting realistic achievable goals for the support session • Brainstorming consequences • Exploring options and informed learner choices • Identify achievable tasks to be addressed after the session

KB6. Strategies to deal with client issues and emotions such as: • Managing tone, pitch and pace of voice • Externalise learner emotions • Awareness of personal vulnerabilities which may be triggered during

a support session • Containment skills • Supervision and debriefing

KB7. Scope of trainer’s role in providing learner support KB8. Debriefing processes and their importance KB9. Range of self-care strategies such as:

• Debriefing and defusing • Self-monitoring • Reflection on practice • Knowing when and how to ask for back-up support • Constructive feedback about learner support practice

KB10. How values, attitudes and beliefs impact on support processes KB11. Active listening techniques such as:

• Appropriate brief encouragers which help the learner relate their story and concerns

• Reflection of feelings /thoughts, behaviours and experience (content) • Hearing the learner’s concerns • Paraphrasing (reflection of content) • Using open and closed questions to expand or clarify understanding • Understanding the learner’s context • Recognising when higher levels of support may be indicated • Summarising and closure


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Skills (S)


Writing Skills



Reading Skills

The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization

and also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets,

and product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions

(FAQs) posted on the helpdesk portal

• Open and closed questions • Balancing the frequency of questions

KB12. Additional needs and their possible impact on learning such : • Cultural background • Education background • Family issues • Giftedness • Intellectual disabilities • Language impairment • Learning difficulties • Other medical conditions • Physical difficulties • Psycho-emotional disorders • Sensory disabilities • Socio-cultural disadvantage

KB13. Basic principles of coaching and adult learning principles (e.g. explanation, demonstration, review, trainee explanation, trainee demonstration, feedback)

KB14. Coaching session procedures including planning, conducting and reviewing session

KB15. Planning procedures for learner practice opportunities


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Oral Communication (Listening and Speaking skills)


problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a

customer, unless it is required


Decision Making


Plan and Organize


Customer Centricity



Problem Solving


optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on

their own SB7. identify immediate or temporary solutions to resolve delays

Analytical Thinking


Critical Thinking




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NOS Code BWS/N9015

Credits TBD Version number 1.0 Industry Beauty & Wellness Drafted on 01/08/2015 Industry Sub-sector Beauty & Salons Last reviewed on Occupation


BWS/N0107 Perform facial electrotheraphy

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Overview This OS unit is about carrying out facial electrotherapy to improve facial and skin condition using direct high frequency, galvanic, EMS, micro current and lymphatic drainage equipment.


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Unit Code BWS/N0107

Unit Title (Task) Perform facial electrotherapy

Description Carry out facial electrotherapy to improve facial and skin condition using direct high frequency, galvanic, EMS, micro current lymphatic drainage equipment and ultrasonic machine


• Perform facial electrotherapy


Element Performance Criteria Perform facial electrotherapy

To be competent, the user/individual on the job must be able to: PC1. Adhere to the health and safety standards laid out by the

manufacturer and organization PC2. Position self and client throughout treatment to ensure privacy,

comfort and wellbeing PC3. Use suitable consultation techniques to identify treatment objectives.

Carry out skin analysis and relevant tests PC4. Perform and adapt the therapy using materials, equipment and

techniques correctly and safely to meet the needs of the client and follow manufacturers instructions.

PC5. Consult with clients on background, medical history etc with consent form

PC6. Carry out facial electrotherapy to improve facial and skin condition using direct high frequency, galvanic, EMS, microcurrent and lymphatic drainage equipment

PC7. Electro Muscle Stimulator (EMS) • Use Electro Muscle Stimulator (EMS) on the motor points of the

facial muscles • Constantly monitoring the intensity of frequency, the time and

comfort of the client throughout the procedure. PC8. lymphatic drainage equipment Ventouse

• Choose the appropriate size and type of Ventouse • Choose and use the correct strokes and amount of suction in

towards the lymph nodes PC9. Galvanic

• To perform application of desincrustation/ iontophoresis gel/solution.

• To know Galvanic electrode preparation • To know Maintenance of galvanic electrodes

PC10. High-frequency • To perform Direct high-frequency method • To perform Indirect high-frequency method • To know Maintenance of high frequency electrodes

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PC11. Micro current • To perform application of micro current with appropriate

lubricant, • intensity and frequency following manufacturer’s instructions, • Maintenance of micro current electrodes

PC12. Ultra sonic facial unit to perform application of ultrasonic for facial rejuvenation and improve skin conditions

PC13. Clarify the client's understanding and expectation prior to commencement of treatment

PC14. Complete the therapy to the satisfaction of the guest in a commercially acceptable time

PC15. Record the therapy accurately and store information securely in line with the organization’s policies

PC16. Provide specific after-process advice to the client Knowledge and Understanding (K) A. Organizational


The user/individual on the job needs to know and understand : KA1. Knowledge of the organization’s standards of performance and

sequence of services KA2. Knowledge of the range of services and products offered by the

organization KA3. Knowledge of the health and safety requirements in the organization


The user/individual on the job needs to know and understand: KB1 Studio centre usage KB2 Knowledge of electrotherapy and Object of the Treatment KB3 Knowledge of checking and handling the equipment before and

during the procedure KB4 Knowledge of Electrical current: (Alternating current, interrupted current, direct current, chemical

action, anode (+) and cathode (-) frequency and electrons, bi-phasic and mono-phasic), sound wave.

KB5 Knowledge of Treatment adaptations according to treatment plan and individual client suitability

KB6 Knowledge to carry out Skin sensitivity tests: Tactile test, thermal test, record results. KB7 Knowledge of contra-indications that may prevent or restrict

treatment KB8 Knowledge of products used with EMS , galvanic , lymphatic drainage

unit, hi frequency and microcurrent KB9 Knowledge of possible effects and contra actions KB10 Knowledge of anatomy, physiology and pathology for skin treatments KB11 Knowledge of principles and practice of skin therapies KB12 Knowledge of basic ailments, KB13 Knowledge of applicable legislation relating to the workplace (for

example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental


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Skills (S) [Optional] A. Core Skills/ Generic

Skills Writing Skills The user/ individual on the job needs to know and understand how to:

SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to

provide them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct





protection KB14 The structure, function, characteristics of skin types and position of

the muscles KB15 The Position of head, face, neck and shoulder girdle bones and

skeletal function KB16 Knowledge of Structure and function of the endocrine system KB17 Knowledge of Hormones secreted by the anterior pituitary, posterior

lobe, the parathyroid glands ,the pancreas, the adrenal medulla, the adrenal cortex

KB18 Knowledge of The gonads (sex glands): Ovaries, testes KB19 Equipment- G5 (gyratory vibratory machine) KB20 Knowledge of Composition of blood KB21 Knowledge of Functions of the lymphatic system, Lymphatic

components, Lymphatic nodes. KB22 Circulatory System, functions of blood, arteries, veins, blood

composition and circulation and lymphatic system, the nervous system

KB23 The effect of the natural ageing process on the skin and muscle tone


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SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature

of the problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a

customer, unless it is required


Decision Making The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work









SB7. identify immediate or temporary solutions to resolve delays Analytical Thinking The user/individual on the job needs to know and understand how to:





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NOS Code BWS/N0107

Credits TBD Version number 1.0

Industry Beauty & Wellness Drafted on 01/08/2015

Industry Sub-sector Beauty and Salons Last reviewed on

Occupation Aesthetic Skin Services Next review date

BWS/N0110 Perform micro-dermabrasion to improve skin condition

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Overview This OS unit is about carrying out about improving skin condition using micro- dermabrasion.



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Unit Code BWS/N0110 Unit Title (Task) Perform micro-dermabrasion to improve skin condition

Description Carry out micro derma abrasion to improve facial and skin condition


• Perform micro-dermabrasion to improve skin condition


Element Performance Criteria Perform micro-dermabrasion to improve skin condition

To be competent, the user/individual on the job must be able to: PC1. Sanitize your hands and wear suitable gloves prior to treatment PC2. Maintain hygiene and safety throughout the treatment. PC3. Cleanse and prepare the treatment ensuring it is clean, oil-free and shaven

according to treatment objectives PC4. set the microdermabrasion systems and variables according to manufacturer's

instructions PC5. ensure the client is explained about the physical sensation created while the

equipment being used PC6. Select the vacuum pressure according to the client skin conditions and

required treatment plan. PC7. Ensure the hand piece is used at the correct angle and pressure according to

treatment techniques PC8. Carry out skin analysis and relevant tests PC9. Carry out a test patch following manufacturer’s instructions. PC10. Select a suitable treatment plan based on the result of skin / patch test. PC11. Adjust machine systems and variables according to area being treated PC12. Select and perform the intensity , speed and direction of stroke according to

the client skin conditions and required treatment plan. PC13. Adapt your techniques according to treatment objectives PC14. Complete the treatment by applying high factor sun creams to hydrate and

protect the area, PC15. ensure treatment advice and recommendations are accurate organisational

requirements. PC16. Clarify the client's understanding and expectation prior to commencement of

treatment PC17. Complete the therapy to the satisfaction of the guest in a commercially

acceptable time PC18. Record the therapy accurately and store information securely in line with the

organization’s policies PC19. Provide specific after-process advice and home care recommendations to the

client Knowledge and Understanding (K) A. Organizational

Context The user/individual on the job needs to know and understand: KA1. Knowledge of the organization’s standards of performance and sequence of

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(Knowledge of the organization and its processes)

services KA2. Knowledge of the range of services and products offered by the organization KA3. Knowledge of the health and safety requirements in the organization


The user/individual on the job needs to know and understand: KB1 Knowledge of variables and terminology of microdermabrasion in relation to

treatment practice KB2 Knowledge to select, use and apply different micro-dermabrasion techniques,

in line with treatment objectives, KB3 Knowledge of the effects on the skin in relation to speed, pressure, vacuum

and crystal flow KB4 Knowledge to recognise and treat various conditions for the treatment

objectives KB5 Knowledge to prepare the skin for treatment, e.g. oil free, dry and hair free KB6 Knowledge of contractions that may occur during micro- dermabrasion

treatments, e.g. erythema, swelling, pin-point bruising KB7 Knowledge of Equipment and materials KB8 Knowledge of differing types of micro-dermabrasion equipment and the

recommended use and application KB9 Knowledge to prepare and use the equipment and materials for the treatment KB10 Knowledge of to maintain equipment and materials in a clean and hygienic

condition KB11 Knowledge to store equipment and materials in line with manufacturers

recommendations. KB12 Knowledge of electrotherapy and Object of the Treatment KB13 Knowledge of checking and handling the equipment before and during the procedure KB14 Knowledge of Treatment adaptations according to treatment plan and

individual client suitability KB15 Knowledge to carry out Skin sensitivity tests: Tactile test, thermal test, record

results. KB16 Knowledge of contra-indications that may prevent or restrict treatment KB17 Knowledge of products used with microdermabrasion. KB18 Knowledge of possible effects and contra actions KB19 Knowledge of anatomy, physiology and pathology for skin treatments KB20 Knowledge of principles and practice of skin therapies KB21 Knowledge of basic ailments, KB22 Knowledge of applicable legislation relating to the workplace (for example

health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection

KB23 The structure, function, characteristics of skin types and position of the muscles

KB24 The Position of head, face, neck and shoulder girdle bones and skeletal function

KB25 Circulatory System, functions of blood, arteries, veins, blood composition and circulation and lymphatic system, the nervous system


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Skills (S)


Writing Skills The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide



















SB6. deal with clients lacking the technical background to solve the problem on

KB26 The effect of the natural ageing process on the skin and muscle tone


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NOS Code BWS/N0110





BWS/N0108 Perform epilation services

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Overview This OS unit is about carrying out electrical needle epilation treatments to remove hair using alternating current and blend techniques.



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Unit Code BWS/N0108 Unit Title (Task) Perform epilation services

Description Carrying out electrical needle epilation treatments to remove hair using alternating current and blend techniques.


• perform epilation services

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria Perform epilation services

To be competent, the user/individual on the job must be able to: PC1. Adhere to the health and safety standards laid out by the manufacturer and

organization PC2. Position self and client throughout treatment to ensure privacy, comfort and

wellbeing PC3. Use suitable consultation techniques to identify treatment objectives. Carry

out skin analysis and relevant tests PC4. Perform and adapt the therapy using materials, equipment and techniques

correctly and safely to meet the needs of the client and follow manufacturers instructions.

PC5. To perform electrical epilation using various techniques Short wave diathermy/ Galvanic epilation/ Blend method

PC6. Insert the needle into the hair follicle with regard to depth and angle PC7. Clarify the client's understanding and expectation prior to commencement of



organization’s policies PC10. Provide specific after-process advice to the client



The user/individual on the job needs to know and understand: KA1. Knowledge of the organization’s standards of performance and sequence of



The user/individual on the job needs to know and understand: KB1 Knowledge of products, Tools, equipment, (epilation unit, Needle types size) KB2 Knowledge of Factors that influence current intensity. KB3 Knowledge of Moisture gradient that affects Galvanic current KB4 Knowledge of Aftercare & Avoidance of activities that cause contra-actions KB5 Knowledge of Causes of hair growth and growth patterns KB6 Knowledge of Endocrine causes of hirsutism and hypertrichosis KB7 Knowledge of Probing Faults KB8 Knowledge of Hair structure, Hair growth cycle, Hair functions

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KB9 Knowledge of Structure and function of the endocrine system KB10 Knowledge of Hormones secreted by the anterior pituitary, posterior, lobe,

the parathyroid glands, the pancreas, the adrenal medulla ,the adrenal cortex KB11 Knowledge of The gonads (sex glands): Ovaries , testes KB12 Knowledge of Pulmonary circulation, portal circulation, coronary circulation,

systemic circulation. KB13 Knowledge of Composition of blood KB14 Knowledge of Functions of the lymphatic system Lymphatic components,

Lymphatic nodes. KB15 Knowledge of Electrical current:

(Alternating current, interrupted current, direct current, chemical action, anode (+) and cathode (-) frequency and electrons, bi-phasic and mono-phasic.)


KB17 Knowledge to carry out Skin sensitivity tests: Tactile test, thermal test, record results. KB18 Knowledge of contra-indications that may prevent or restrict treatment KB19 Knowledge of possible effects and contra actions KB20 Knowledge of anatomy, physiology and pathology for skin treatments KB21 Knowledge of principles and practice of skin therapies KB22 Knowledge of basic ailments, contraindications, contra actions, treatment

plans KB23 Knowledge of applicable legislation relating to the workplace (for example



KB25 The Position of head, face, neck and shoulder girdle bones and skeletal function

KB26 Circulatory System, functions of blood, arteries, veins, blood composition and circulation and lymphatic system, the nervous system

KB27 The effect of the intrinsic ageing process on the skin and muscle tone Skills (S) A. Core Skills/

Generic Skills Writing Skills The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide



SA5. read about new products and services with reference to the organization and


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NOS Code BWS/N0108





BWS/N0111 Provide cosmetic Skin Peel treatments

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Overview This OS unit is about Performing superficial cosmetic skin peel products, and techniques to rejuvenate skin condition.



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Unit Code BWS/N0111

Unit Title (Task) Provide cosmetic skin peel treatments

Description Performing superficial cosmetic skin peel products and techniques to rejuvenate skin condition as per prescribed requirements


• provide cosmetic skin peel treatments


Element Performance Criteria Provide cosmetic skin peel treatments



wellbeing PC3. Use suitable consultation techniques to identify treatment objectives. Carry out

skin analysis and relevant tests PC4. Get filled consultation card by the client PC5. carry out a test patch following manufacturer’s instructions, if necessary for

the product used PC6. take pre-treatment hi quality photographs of the areas to be treated

consistently. PC7. Advice on suitable pre-treatment relevant to their skin type and Fitzpatrick skin

scale to ensure their skin is balanced and hydrated in sufficient time prior to treatment

PC8. Establish a communication understanding with your client to express the level of accumulated heat or discomfort they are experiencing

PC9. Perform and adapt the therapy using materials, equipment and techniques correctly and safely to meet the needs of the client and follow manufacturers instructions.

PC10. Carry out cosmetic skin peel treatments, PC11. Provide suitable protective clothing to the client and ensure the eyes kept

closed throughout treatment procedure. PC12. Safely use products and materials throughout the treatment to meet

manufacturers’ instructions for the area being treated and the type of peel. PC13. Prepare the treatment area with suitable pre cleansing procedures , products

and techniques to ensure the skin is prepared for the peeling . PC14. Apply the peel systematically in the directions following the manufacturer’s

instruction. PC15. Ensure even application of the peel avoiding dripping and overloading in skin

folds. PC16. Adjust the duration and intensity of the treatment to suit the client’s Fitzpatrick

skin scale, skin type, skin condition, type of peel agreed and manufacturer’ instructions

PC17. Re-apply the peel if necessary following the safety guidelines of the

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manufacturers’ instructions. PC18. Monitor the client’s skin reaction throughout the treatment PC19. Discontinue treatment when contra-actions occur. PC20. Remove the product systematically in the specified directions following

manufacturer’s instructions. PC21. Neutralize the skin after the required time has passed, following manufacturers

instructions PC22. Apply a suitable post treatment product/sun screen on the treated area

following manufacturer’s instructions to aid in healing and protecting the skin. PC23. Take post-treatment hi quality photographs of the areas to be treated

consistently. PC24. Clarify the client's understanding and expectation prior to commencement of

treatment explaining the physical sensation and appearance created by the treatment and the need for post-treatment care

PC25. Complete the therapy to the satisfaction of the client in a commercially acceptable time


PC27. Provide specific after-procedure, homecare advice and recommendations for product use and further treatments to the client

PC28. Give written aftercare procedures to the client with the organization’s policies PC29. Provide specific after-process advice to the client







KB2 Knowledge to carry out Skin sensitivity tests: Tactile test, thermal test, record results.

KB3 Knowledge of contra-indications that may prevent or restrict treatment KB4 Knowledge of possible effects and contra actions KB5 Knowledge of anatomy, physiology and pathology for skin treatments KB6 Knowledge of principles and practice of skin therapies KB7 Knowledge of basic ailments, contraindications, contra actions, treatment




KB10 Circulatory System, functions of blood, arteries, veins, blood composition and circulation and lymphatic system.


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KB11 The effect of the natural ageing process on the skin and muscle tone KB12 knowledge of manufacturer’s instructions to prepare , use , manage the

chemicals, cleaning ,maintaining tools and equipments. KB13 Knowledge of the risk factors associated with the delivery of cosmetic skin peel

treatments. KB14 Knowledge of detailed protocols of cosmetic skin peel treatments. KB15 Knowledge of Fitzpatrick skin scale;

• Matching the treatment to suit skin types, skin conditions, • To determine the outcome of the peel treatments and avoid post

inflammatory hyperpigmentation (PIH) • Pre-treatment advice that should be given to clients prior to treatment to

optimize results KB16 Knowledge of client’s previous history treatments. (recent surgery,


KB17 Knowledge of the process of desquamation, exfoliation and skin resurfacing KB18 Knowledge of the defensive role of the epidermis and the importance of barrier

function KB19 Knowledge of the interrelationship between cellular reactions and the body

processes necessary for effective healing KB20 Knowledge of the process of collagen and elastin synthesis including

fibroblastic stimulation KB21 Knowledge of the extra cellular matrix and the role Alpha Hydroxy Acids

(AHAs) play in stimulating collagen fibres KB22 Knowledge of the inflammation process including post inflammatory

hyperpigmentation KB23 Knowledge of the topical effects of cosmetic peel ingredients on the skin and

skin conditions KB24 Knowledge of the process of melanogenesis. KB25 Knowledge of the pH scale KB26 Knowledge of the action of acids and alkalines and their concentrations on the

skin KB27 Knowledge of the relevance of pH on skin sensitivity KB28 Knowledge of the classifications of Alpha Hydroxy Acids (AHA) and Beta

Hydroxy Acids (BHA) and from what they are derived KB29 Knowledge of the chemical peel agents only suitable for medical use KB30 Knowledge of the dangers of mixing different chemicals KB31 Knowledge of the importance of restoring pH levels of the skin following

treatment KB32 Knowledge of Contra-indications and contra-actions KB33 Knowledge of the benefits and use of tyrosinase inhibitors to avoid post

inflammatory hyperpigmentation (PIH) when treating Fitzpatrick skin scale 4-6 KB34 Knowledge of the type of chemicals that do and do not require neutralisation

to be performed KB35 Knowledge of the products necessary to prevent infection and promote healing

and how they should be used before and after cosmetic skin peeling treatments


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Skills (S) A. Core Skills/




















SB6. deal with clients lacking the technical background to solve the problem on

KB36 Knowledge of the importance of using SPF/UVA/UVB products post treatment and their ideal factors and quantity.


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NOS Code BWS/N0111





BWS/N0112 Provide cosmetic skin needling treatments

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Overview This OS unit is about Performing cosmetic skin needling techniques with needles between 0.5mm to 1.0mm long (facial area and body) to improve body and facial skin condition.



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Unit Code BWS/N0112

Unit Title (Task) Provide cosmetic skin needling treatments

Description Using cosmetic skin needling techniques with needles between 0.5mm to 1.0mm long (facial area and body) to improve body and facial skin condition


• Provide cosmetic skin needling treatments


Element Performance Criteria Provide cosmetic skin needling treatments




out skin analysis and relevant tests PC4. Perform topical anaesthetic skin sensitivity test prior to the treatment

following manufacturers instructions, take pre-treatment hi quality photographs of the areas to be treated consistently.

PC5. Advice pre –treatment use of topical vitamins, two weeks before commencing of treatment to improve the health of the skin.

PC6. Establish a communication understanding with your client to express the the level of accumulated heat or discomfort they are experiencing


PC8. Carry out cosmetic skin needling treatments PC9. Provide suitable protective clothing to the client and ensure the eyes kept


manufacturers’ instructions for the area being treated and the type of peel. PC11. Ensure all needle units are irradiated PC12. Ensure all tools and equipment are cleaned using the correct methods PC13. Ensure a new needle unit is used for each client at each treatment following

manufacturer’s instructions PC14. Clean the treatment area with a suitable anti bacterial cleanser and topical

anaesthetic PC15. Select and use the correct needle size for the skin condition and problem being

treated to meet manufacturer’s instructions PC16. Apply the micro needle technique systematic ally in the directions following

the manufacturers instruction. PC17. adjust the intensity and duration of the treatment to suit the client’s skin

characteristics, treatment objectives and personal tolerance level PC18. Monitor the client’s skin reaction throughout the treatment PC19. Discontinue treatment when contra-actions occur.

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PC20. Apply a suitable soothing post treatment product/sun screen on the treated area following manufacturers instructions to aid in healing and protecting the skin.

PC21. Take post-treatment hi quality photographs of the areas to be treated consistently.

PC22. Clarify the client's understanding and expectation prior to commencement of treatment explaining the physical sensation and appearance created by the treatment and the need for post-treatment care




PC26. Give written aftercare procedures to the client Knowledge and Understanding (K) A. Organizational





The user/individual on the job needs to know and understand: KB1 Knowledge of Treatment adaptations according to treatment plan and

individual client suitability KB2 Knowledge to carry out Skin sensitivity tests:

• Tactile test, thermal test, record results. KB3 Knowledge of contra-indications that may prevent or restrict treatment KB4 Knowledge of possible effects and contra actions KB5 Knowledge of anatomy, physiology and pathology for skin treatments KB6 Knowledge of principles and practice of skin therapies KB7 Knowledge of basic ailments, contraindications, contra actions, treatment


health and safety, workplace regulations, use of work equipment, handling/ storage/disposal/cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection


KB10 Circulatory System, functions of blood, arteries, veins, blood composition and circulation and lymphatic system.

KB11 The effect of the natural ageing process on the skin and muscle tone KB12 Knowledge of manufacturer’s instructions to prepare, use, manages the

chemicals, cleaning, maintaining tools and equipments. KB13 Knowledge of Fitzpatrick skin scale;

• Matching the treatment to suit skin types, skin conditions, • To determine the outcome of the peel treatments and avoid post


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inflammatory hyperpigmentation (PIH) • Pre-treatment advice that should be given to clients prior to

treatment to optimise results KB14 Knowledge of client’s previous history treatments (recent surgery,


KB15 Knowledge of the pH scale KB16 Knowledge of Contra-indications and contra-actions KB17 Knowledge of the importance of using SPF/UVA/UVB products post treatment

and their ideal factors and quantity. KB18 knowledge of principles of the circulatory and lymphatic system KB19 knowledge of the stages of the wound healing process (inflammatory phase,

lag and KB20 proliferative stage, fibroblastic stage, maturative and remodelling phase) KB21 knowledge of the types of collagen (including types 1, 3, 7) KB22 knowledge of the extra cellular matrix and the role of collagenase and elastase

in the wound healing process KB23 knowledge of the process of, and the requirements for, collagen synthesis

(including vitamin A, vitamin C, vitamin E, anti-oxidants, growth factors, copper peptides, bioflavinoids, iron, zinc and amino acids)

KB24 knowledge of first aid in case of any accidental bleeding KB25 knowledge of post-treatment restrictions and future treatment needs KB26 knowledge of Equipment (0.5mm needle ,1mm needle, 1.5mm needle unit KB27 knowledge of Treatment objectives reduction of fine lines

• improved skin condition • improved skin texture • skin laxity improvement • stretch mark improvement

KB28 knowledge of Skin characteristics • Fitzpatrick skin scale classification • level of sensitivity • thickness of skin • epidermal thickness

KB29 knowledge of the use of topical anesthetic in conjunction with cosmetic skin needling treatments


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NOS Code BWS/N0112





BWS/N0113 Provide micro pigmentation to enhance facial features

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Overview This OS unit is about performing micro pigmentation to enhance facial features



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Unit Code BWS/N0113

Unit Title (Task) Provide micro pigmentation to enhance facial features Description providing the micro pigmentation to enhance facial features

Scope This unit/task covers the following: • Provide micro pigmentation to enhance facial features


Element Performance Criteria Provide micro pigmentation to enhance facial features




skin analysis and relevant tests PC4. Perform topical anaesthetic skin sensitivity test prior to the treatment

following manufacturers instructions, PC5. Take hi quality photographs of the areas to be treated at various stages as an

evidence. PC6. Establish a communication understanding with your client to express the level

of accumulated heat or discomfort they are experiencing PC7. Perform and adapt the therapy using materials, equipment and techniques


PC8. Carry out micropigmentation to enhance facial features. PC9. Provide suitable protective clothing to the client and ensure the eyes kept


manufacturers’ instructions for the area being treated and the type of peel. PC11. Ensure all needle units are irradiated PC12. Ensure all tools and equipment are cleaned using the correct methods PC13. Clean the treatment area with a suitable anti bacterial cleanser and topical

anaesthetic PC14. mark out the areas to be treated and agree the design with the client. PC15. Select and use the correct needle size/configuration according to the required

desired effect following manufacturer’s instructions PC16. Fill the needle ensuring no damage and contamination to the needle. PC17. Choose colour pigments in accordance to the required effect and objective,

matching the skin characteristics and tone. PC18. Perform and use correct implantations technique to create the desired effect. PC19. Manipulate the skin, to meet the needs of the implantation techniques PC20. Handle the hand piece with correct angle, pressure and speed to achieve the

desired effect. PC21. Monitor the client’s skin reaction throughout the treatment

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PC22. Discontinue treatment when contra-actions occur. PC23. Apply a suitable soothing post treatment product/sun screen on the treated

area following manufacturers instructions to aid in healing and protecting the skin.

PC24. Take post-treatment hi quality photographs of the areas PC25. Clarify the client's understanding and expectation prior to commencement of










The user/individual on the job needs to know and understand: KB1 Knowledge of the types and properties of pigments and carrier agents available

for the treatment KB2 Knowledge of the uses and limitations of pigments when mixed and diluted KB3 Knowledge of the principles of colour theory in relation to micropigmentation

treatments KB4 Knowledge of change of colour pigments throughout the treatment and healing

process KB5 Knowledge of the application of colour theory to change undesirable colour

results after the healing process KB6 Knowledge of the selecting,, using and applying of different micropigmentation

treatments KB7 Knowledge of the different implantation techniques to create the desired

effects KB8 Knowledge of manipulate the skin to ensure effective pigment implantation KB9 Knowledge of the correct angle, speed and pressure when using the hand piece

to achieve the required depth of colour and pigment distribution KB10 Knowledge of the contra-actions to micro pigmentation, and to resolve it. KB11 Knowledge of different pigment removal techniques and their limitations KB12 Knowledge of the effects of laser treatment on titanium dioxide KB13 Knowledge of anatomy and physiology relating to micropigmentation

techniques KB14 Knowledge of the advice and recommendations on products and treatment KB15 Knowledge of Treatment safety KB16 Knowledge to Adapt micropigmentation treatment to suit client needs and skin


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conditions KB17 Knowledge of Importance of carrying out a detailed skin analysis and relevant

tests before micropigmentation treatment KB18 Knowledge to Select micropigmentation treatment to suit client skin type and

conditions KB19 Knowledge of Range of equipment used for micropigmentation treatment KB20 Knowledge of contra-indications that may restrict micropigmentation

treatment KB21 Knowledge of Structure and functions of the skin: KB22 Knowledge of Structure and function of the endocrine system and its effect on

skin conditions which may affect the client receiving micropigmentation treatment

KB23 Knowledge of Effect of hormones on the skin KB24 Knowledge of Effect of thyroxin on the skin KB25 Knowledge of Effect of loss of oestrogen on the skin. KB26 Knowledge of Structure and function of circulatory and lymphatic systems KB27 Knowledge of Implications of other treatments KB28 Knowledge of Intrinsic environmental effects on the skin KB29 Knowledge of Extrinsic environmental effects on the skin KB30 Knowledge of Ageing process in cells and tissues KB31 Knowledge of Principles of skin healing KB32 Knowledge of Phases of skin healing: KB33 Knowledge of Factors which interfere with wound healing KB34 Knowledge of Skin characteristics

• Fitzpatrick skin scale classification • level of sensitivity


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SB11. apply, analyze and evaluate the information gathered from observation, experience, reasoning or communication, as a guide to thought and action


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NOS Code BWS/N0113





BWS/N0114 Provide removing or fading pigments/tatoo using Q Switched Laser

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Overview This OS unit is about removing or fading pigments/tattoo using Q Switched Laser



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Unit Code BWS/N0114

Unit Title (Task) Provide removing or fading pigments/tattoo using Q Switched Laser Description about removing or fading pigments/ tattoo using Q Switched Laser

Scope

This unit/task covers the following: • Provide removing or fading pigments/tattoo using Q Switched Laser



Provide removing or fading pigments/tattoo using Q Switched Laser


organization PC2. Consult client and obtain client’s consent in a form PC3. Position self and client throughout treatment to ensure privacy, comfort and


out skin analysis and relevant tests PC5. Perform topical a Cosmetic skin sensitivity test prior to the treatment

following manufacturer’s instructions, take hi quality photographs of the areas to be treated at various stages as an evidence.



PC8. Carry out Removing or fading tattoos using Q Switched laser systems PC9. Identify and analyse the client's medical history, skin classification, pigment

colours, type of tattoo and the type of pigment to be removed PC10. Provide suitable protective clothing to the client and ensure the eyes kept


manufacturers’ instructions for the area being treated and the type of peel. PC12. Carry out a patch test. PC13. Clean the treatment area with a suitable anti bacterial cleanser and topical a

Cosmetic PC14. Mark out the areas to be treated and agree the design with the client. PC15. Clarify the client's understanding and expectation prior to commencement of


PC16. illuminate the area to be treated to ensure maximum visibility PC17. ensure to shave and dry the treatment area before commencing treatment. PC18. Mark out To clearly identify the treatment area PC19. carry out cooling methods PC20. Set the equipment and variables according to specifications to achieve the

desired result.

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PC21. Work systematically and apply the laser at a correct angle on the treatment area

PC22. Monitor the client’s skin reaction throughout the treatment PC23. Discontinue treatment when contra-actions occur PC24. Apply a suitable soothing post treatment product/sun screen on the treated

area following manufacturer’s instructions to aid in healing and protecting the skin.




PC28. Finish the treatment and return the equipment to stand by mode. PC29. Ensure the treated area is cooled, soothed and dressed PC30. Record the therapy accurately and store information securely in line with the

organization’s policies PC31. Provide specific after-procedure, homecare advice and recommendations for

product use and further treatments to the client PC32. Give written aftercare procedures to the client






The user/individual on the job needs to know and understand: KB1 knowledge of client's medical history, previous treatments, sun exposure and

types of tattoos, pigments and pigment colours KB2 knowledge to match treatment requirements and variables according to skin

classifications and different types of tattoos and colours KB3 knowledge of the physical sensation created by the treatment to the client KB4 knowledge of to carry out a test patch prior to treatment KB5 knowledge of the client's skin classification using the Fitzpatrick and ethnic

colour scales KB6 knowledge of the characteristics of light and it’s effect on skin, hair and

pigment colours KB7 knowledge of the correct marking out tool and techniques used KB8 knowledge of the different types of cooling methods used KB9 knowledge of variables and terminology of lasers KB10 knowledge of applying the laser treatments at the incorrect angle and

consequences KB11 knowledge of to work systematically, KB12 knowledge of different types of Q Switched Laser equipment to treat different

pigments KB13 knowledge of the different types of pigments such as organic, inorganic,


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Skills (S)


Writing Skills



Reading Skills


also from external forums such as websites and blogs

titanium oxide, iron, carbon, Indian ink and working requirements. KB14 knowledge of pigments and pigment colours that can be treated with Q

Switched Laser equipment KB15 knowledge of understanding the warning labelling on Q Switched Laser

equipment KB16 knowledge of the effects of laser light on the eye and skin KB17 knowledge of the electromagnetic spectrum KB18 knowledge of the anatomy and physiology of the skin KB19 knowledge of monitoring procedures for checking the client and the treatment

area KB20 knowledge of possible contra-actions KB21 knowledge of the advice and recommendations on products and services KB22 knowledge of Type of tattoo

• permanent • semi-permanent

KB23 knowledge of Specifications and variables • wavelength(s) • active Q Switched laser • passive Q Switched laser • nanosecond pulses - ns • picosecond pulses - ps • power • energy • influence • pulse duration or width • pulse repetition rate 1 • .spot size • cooling devices • test shot

KB24 knowledge of Q Switched Laser equipment


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Oral Communication (Listening and Speaking skills)





Decision Making


Plan and Organize


Customer Centricity



Problem Solving




Analytical Thinking


Critical Thinking




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NOS Code BWS/N0114

Credits TBD Version number 1.0 Industry Beauty & Wellness Drafted on 01/08/2015 Industry Sub-sector Beauty and Salons Last reviewed on Occupation


BWS/N0115 Provide Body electrotherapy to improve body condition

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Overview This OS unit is about removing or fading pigments/tattoo using Q Switched Laser



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Unit Code BWS/N0114

Unit Title (Task) Provide removing or fading pigments/tattoo using Q Switched Laser Description about removing or fading pigments/ tattoo using Q Switched Laser


• Provide removing or fading pigments/tattoo using Q Switched Laser



Provide removing or fading pigments/tattoo using Q Switched Laser


organization PC34. Consult client and obtain client’s consent in a form PC35. Position self and client throughout treatment to ensure privacy, comfort and


skin analysis and relevant tests PC37. Perform topical anaesthetic skin sensitivity test prior to the treatment

following manufacturer’s instructions, take hi quality photographs of the areas to be treated at various stages as an evidence.



PC40. Carry out Removing or fading tattoos using Q Switched laser systems PC41. Identify and analyse the client's medical history, skin classification, pigment

colours, type of tattoo and the type of pigment to be removed PC42. Provide suitable protective clothing to the client and ensure the eyes kept


manufacturers’ instructions for the area being treated and the type of peel. PC44. Carry out a patch test. PC45. Clean the treatment area with a suitable anti bacterial cleanser and topical

anaesthetic PC46. Mark out the areas to be treated and agree the design with the client. PC47. Clarify the client's understanding and expectation prior to commencement of


PC48. illuminate the area to be treated to ensure maximum visibility PC49. ensure to shave and dry the treatment area before commencing treatment. PC50. Mark out To clearly identify the treatment area PC51. carry out cooling methods PC52. Set the equipment and variables according to specifications to achieve the

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desired result. PC53. Work systematically and apply the laser at a correct angle on the treatment

area PC54. Monitor the client’s skin reaction throughout the treatment PC55. Discontinue treatment when contra-actions occur PC56. Apply a suitable soothing post treatment product/sun screen on the treated

area following manufacturer’s instructions to aid in healing and protecting the skin.




PC60. Finish the treatment and return the equipment to stand by mode. PC61. Ensure the treated area is cooled, soothed and dressed PC62. Record the therapy accurately and store information securely in line with the

organization’s policies PC63. Provide specific after-procedure, homecare advice and recommendations for

product use and further treatments to the client PC64. Give written aftercare procedures to the client






The user/individual on the job needs to know and understand: KB25 Using protective equipment like goggles KB26 knowledge of client's medical history, previous treatments, sun exposure and

types of tattoos, pigments and pigment colours KB27 knowledge to match treatment requirements and variables according to skin

classifications and different types of tattoos and colours KB28 knowledge of the physical sensation created by the treatment to the client KB29 knowledge of to carry out a test patch prior to treatment KB30 knowledge of the client's skin classification using the Fitzpatrick and ethnic

colour scales KB31 knowledge of the characteristics of light and it’s effect on skin, hair and

pigment colours KB32 knowledge of the correct marking out tool and techniques used KB33 knowledge of the different types of cooling methods used KB34 knowledge of variables and terminology of lasers KB35 knowledge of applying the laser treatments at the incorrect angle and

consequences KB36 knowledge of to work systematically KB37 knowledge of different types of Q Switched Laser equipment to treat different


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SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and

pigments KB38 knowledge of the different types of pigments such as organic, inorganic,

titanium oxide, iron, carbon, Indian ink and working requirements. KB39 knowledge of pigments and pigment colours that can be treated with Q

Switched Laser equipment KB40 knowledge of understanding the warning labelling on Q Switched Laser

equipment KB41 knowledge of the effects of laser light on the eye and skin KB42 knowledge of the electromagnetic spectrum KB43 knowledge of the anatomy and physiology of the skin KB44 knowledge of monitoring procedures for checking the client and the treatment

area KB45 knowledge of possible contra-actions KB46 knowledge of the advice and recommendations on products and services KB47 knowledge of Type of tattoo KB48 permanent KB49 semi-permanent KB50 knowledge of Specifications and variables

• wavelength(s) • active Q Switched laser • passive Q Switched laser • nanosecond pulses - ns • picosecond pulses - ps • power • energy • influence • pulse duration or width • pulse repetition rate 1 • spot size • cooling devices • test shot

KB51 knowledge of Q Switched Laser equipment


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NOS Code BWS/N0114






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Overview This OS unit is about iimproving body condition using electro-therapy.


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Unit Code BWS/N0115

Unit Title (Task) Provide Body electrotherapy to improve body condition Description About improving body condition using electro-therapy

Scope This unit/task covers the following: • Provide Body electrotherapy to improve body condition


Element Performance Criteria Provide Body electrotherapy to improve body condition



wellbeing PC3. Use suitable consultation techniques to identify treatment objectives. PC4. Carry out skin analysis and relevant tests sanitising your hands prior to

treatment PC5. Perform skin test to identify the suitability for the treatment planned. PC6. Carry out body analysis and relevant tests PC7. Select products, tools and equipment to suit client treatment needs, body

types and conditions (Endomorph Mesomorph Ectomorph, cellulite , poor muscle tone , sluggish circulation , blemished/congested skin



PC10. Carry out body electrotherapy to improve facial and skin condition using (direct high frequency unit ,galvanic unit, faradic unit, microcurrent unit gyrator massager, vacuum suction, Electro Muscle Stimulator (EMS) Microcurrent unit Lymphatic drainage equipment)

PC11. Perform body electrotherapy using the applicator and accessories on the body following manufacturers' instructions

PC12. Perform body electrotherapy to treat Cellulite ,Poor muscle tone, Sluggish circulation, Uneven skin texture, improve skin and body condition, improve contour and muscle condition , lymphatic drainage , relaxation

PC13. adjust the intensity and duration of the treatment to suit the client’s body condition treatment area and objectives and personal tolerance level




PC17. Provide specific after-process advice to the client

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types of tattoos, pigments and pigment colours KB2 Knowledge of relationship between height, weight and body type KB3 Knowledge to assess muscle strength by manual examination KB4 Knowledge of body fat and fluid retention KB5 Knowledge of posture KB6 Knowledge of skin type KB7 Knowledge of the lifestyle factors, KB8 Knowledge of structure and function of the skeleton KB9 Knowledge of the structure and function of muscles, including the types of

muscles (i.e. voluntary and involuntary) and muscle tone KB10 Knowledge of the positions and actions of the main muscle groups in the part

of the body (i.e. Deltoid, Biceps, Triceps, Brachialis, Radialis Trapezius, Latissimus Dorsi, Erector Spinae, Pectorals, Intercostals, Diaphragm, Rectus Abdominis, Obliques, Gluteals, Hamstrings, Quadriceps Extensor, Abductors, Adductors of upper leg, Gastrocemius, Soleus, Tibialis Anterior)

KB11 Knowledge of the definition of `origin' and `insertion' of a muscle KB12 Knowledge to identify the causes of muscle fatigue KB13 Knowledge of the basic structure and function of skin (i.e. the layers of the

epidermis, subcutaneous layer, the dermis, including connective tissues, nerve endings, sweat glands, sebaceous glands, capillaries and hairs)

KB14 Knowledge of the structure and location of the adipose tissue KB15 Knowledge of ageing affects on the body and skin KB16 Knowledge of age on the effectiveness of the treatment KB17 Knowledge of the function of blood and the principles of circulation, blood

pressure and pulse KB18 Knowledge of the structure and function of the heart and arteries, veins and

capillaries KB19 Knowledge of erythema and its causes KB20 Knowledge of the structure and function of the lymphatic system, including

lymphatic vessels, nodes and lymph of the body KB21 Knowledge of the principles of lymph circulation and the interaction of lymph

and blood within the circulatory system KB22 Knowledge of the central nervous system, motor points and autonomic system KB23 Knowledge of the effect of electrical treatment on the muscles, skin,

circulatory, skeletal, lymphatic and nervous systems KB24 Knowledge to prepare and use the equipment and products for the work KB25 Knowledge of use and limitations of products used in body treatments KB26 Knowledge of methods of sanitising and sterilising equipment


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KB27 Knowledge to maintain equipment and products KB28 Knowledge of currents produced by direct high frequency units, galvanic

units, faradic units and microcurrent units KB29 Knowledge of the physical and physiological effects on the body of the

equipment KB30 Knowledge of conducting body treatment in a particular direction KB31 Knowledge of the areas of the for electrical treatments (trunk , limbs , full body

) KB32 Knowledge of applying and adjusting the equipment to suit all parts of the

body KB33 Knowledge of post treatment restrictions and future treatment needs KB34 Knowledge of dietary habits and its effect on the treatment objective.


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NOS Code BWS/N0115





BWS/N0116 Provide advanced electrical techniques to Treat skin imperfections

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Overview

This OS unit is about performing advanced electrical techniques to treat skin tags, milia, telangiectasia, spider nevus and blood spots.



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Unit Code BWS/N0116

Unit Title (Task) Provide advanced electrical techniques to Treat skin imperfections

Description Performing advanced electrical techniques to treat skin tags, milia, telangiectasia, spider nevus and blood spots.

Scope This unit/task covers the following: • Provide advanced electrical techniques to Treat skin imperfections


Element Performance Criteria Provide advanced electrical techniques to Treat skin imperfections

To be competent, the user/individual on the job must be able to: PC1. Obtain consent in a form from the client PC2. Obtain hi quality photographs of the area to be treated PC3. Adhere to the health and safety standards laid out by the manufacturer and



skin analysis and relevant tests form- sign it off PC6. Perform topical anaesthetic skin sensitivity test prior to the treatment

following manufacturers instructions, take hi quality photographs of the areas to be treated at various stages as an evidence.



PC9. Carry out micropigmentation to enhance facial features. PC10. Provide suitable protective clothing to the client and ensure the eyes kept


manufacturers’ instructions for the area being treated and the type of peel. PC12. Ensure all needle units are irradiated PC13. Ensure all tools and equipment are cleaned using the correct methods PC14. Clean the treatment area with a suitable anti bacterial cleanser and topical

anaesthetic PC15. Select and use the correct needle size/configuration according to the required

desired effect following manufacturer’s instructions PC16. Fill the needle ensuring no damage and contamination to the needle.. PC17. Perform and use correct technique to achieve the desired effect. PC18. Illuminate and magnify the treatment area for good visibility. PC19. Work systematically to treat skin imperfections PC20. Monitor the client’s skin reaction throughout the treatment PC21. Discontinue treatment when contra-actions occur. PC22. Apply a suitable soothing post treatment product/sun screen or sterile dressing

relevant to the skin imperfections treated area following manufacturers

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instructions to aid in healing and protecting the skin. PC23. Take post-treatment hi quality photographs of the areas PC24. Clarify the client's understanding and expectation prior to commencement of











types of tattoos, pigments and pigment colours KB2 knowledge to adapt treatment to skin types and classifications, KB3 knowledge to match treatment techniques to skin type and imperfections KB4 knowledge to adapt treatment techniques to client's emotional and physical

condition KB5 knowledge of physical sensation of the treatment KB6 knowledge to carrying out test patches and check the client suitability to

treatment KB7 knowledge of other skin care treatments that restrict the treatment, ie glycolic

peel, micro-dermabrasion, laser KB8 knowledge of contra-indications to advanced electrical techniques KB9 knowledge of Anatomy and physiology KB10 knowledge of the structure and depth of the epidermal and dermal layers (ie

reticular and papillary layers) KB11 knowledge of the function of the epidermal and dermal layers KB12 knowledge of the principles of cellular repair and regeneration (ie mytotic

activity and scar formation) KB13 knowledge of the principles of skin healing KB14 knowledge of the principles of the autonomic nervous system KB15 knowledge of the structure and function of the blood circulatory system (ie

vessel structure, direction of blood flow and the clotting process) KB16 knowledge of the structure and function of the lymphatic circulatory system KB17 knowledge of the structure and function of the endocrine system (ie circulation

of hormones via the blood stream) KB18 knowledge of the effects of malfunctions of the endocrine system on skin KB19 knowledge of how melanin affects treatment


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SA7. read comments, suggestions, and responses to Frequently Asked Questions

KB20 knowledge of the skin characteristics and skin types KB21 knowledge of Contra-indications and contra-actions KB22 knowledge of the range and uses of materials, equipment and products

available for treatment KB23 knowledge of the types and sizes of needles available for the treatment of skin

imperfections KB24 knowledge of magnifying and lighting the treatment area KB25 knowledge of the different types of treatment techniques and equipment

available KB26 knowledge of Advanced electrical techniques KB27 knowledge of to select the correct type and size of needle to suit the treatment KB28 knowledge of to work systematically and methodically KB29 knowledge of to correctly position the needle angle, depth and pressure in

relation to skin imperfection being treated KB30 knowledge of monitoring the level of blanching (whitening of the epidermis)

and avoid excessive pain. KB31 knowledge of the effects of incorrect needle positioning KB32 knowledge of the different types and causes of telangiectasia KB33 knowledge of the benefits and effects of post-treatment cataphoresis and

direct high frequency KB34 knowledge of the different types and causes of skin tags, eg pedunculated

papilloma and raised fibroma simplex KB35 knowledge of the causes of milia KB36 knowledge of the effects of different currents used for skin imperfections KB37 knowledge of adjusting the intensity and duration of current flow to ensure

effective treatment KB38 knowledge of removing treatment skin debris from the skin tags and needle KB39 knowledge of different approaches to treatment of skin imperfections KB40 knowledge of differences between coagulation and desiccation on the skin KB41 knowledge of Aftercare advice for client


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(FAQs) posted on the helpdesk portal




















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NOS Code BWS/N0116





BWS/N0117 Understand chemistry of hair and beauty products

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Overview This OS unit is about understanding relating to the chemistry of products used in the hair and beauty sector. To understand the chemistry, effects and safe use of active ingredients.



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Unit Code BWS/N0117

Unit Title (Task) Understand chemistry of hair and beauty products.

Description Understanding the chemistry of products used in the hair and beauty sector. To understand the chemistry , effects and safe use of active ingredients

Scope This unit/task covers the following: • Chemistry of hair and beauty Products


Element Performance Criteria Chemistry of hair and beauty Products.

To be competent, the user/individual on the job must be able to: PC1. To Understand the chemistry of active ingredients in hair and beauty products PC2. To Understand the effects and safe use of active ingredients in hair and beauty

products






The user/individual on the job needs to know and understand: KB1 Knowledge of Chemical compounds found in hair and beauty products. Solids,

liquids, gases, states of matter, atoms, molecules, oils, fats, waxes, animal, vegetable, mineral, aromatherapy blends, synthetic waxes, carnauba, hydrogen peroxide, lanolin, isopropyl alcohol, mineral oil, polyethylene glycol (PEG), propylene glycol (PG), sodium lauryl sulphate (SLS) and sodium laureth sulphate (SLES), diethanolamine (DEA), monoethanolamine (MEA), triethanolamine (TEA), FD&C pig-ments, amino compounds,amino-2-hy-droxytoluene and m-aminophenol, am-monium thioglycolate, sodium bromate, paraphenylenediamine, metal oxides, titanium dioxide, iron oxide, formaldehyde, material safety data sheets, pH scale, acids, alkaline, malic acid, lactic acid, citric acid, tartaric acid, glycolic acid, salicylic acid, AHAs, BHA’s, DHA.

KB2 Knowledge Active ingredients found in different hair and beauty products: Pigment molecules, temporary hair colour, semi-permanent hair dye, quasi-permanent hair colour, permanent hair colour, molecular structure, developer, peroxide, alkaline agent, ethanolamine, sodium carbonate, hydrogen peroxide, developer, oxidising agent, ammonia, chemical reaction, hair shaft, cuticle layer, cortex, melanin, bleaching, vegetable tinting gels, 3% (10 volume), 6% (20 volume), 12% (30 volume), cream/liquid.

KB3 Effect of functional groups on the reactivity of a molecule in products. Structure, properties, composition, reactions, esters, organic compounds, carbon-based compounds, hydrocarbons, derivatives, concept of functional

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SB5. think through the problem, evaluate the possible solution(s) and suggest an

groups, organic chemistry, classification of structures, properties, molecular module, chemical properties of organic compounds, physical properties of organic compounds, alcohols, hydrophilic, hydrophobic

KB4 Desired effects of products in relation to their chemical composition


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NOS Code BWS/N0117





BWS/N0118 Knowledge of Dermatology and Physiology of ageing.

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Overview

This OS unit is about dermatology. To understand and have knowledge about the structures, functions, diseases and disorders of the skin, hair and nails, and factors affecting their growth. This also is about Physiology of ageing, Knowledge and understanding the nature of ageing, causes and effects of ageing on the body systems, and the beauty treatments and products that may delay the ageing process.



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Unit Code BWS/N0118

Unit Title (Task) Knowledge of Dermatology and Physiology of ageing

Description

To understand and have knowledge about the structures, functions, diseases and disorders of the skin, hair and nails, and factors affecting their growth. To know the nature of ageing, causes and effects of ageing on the body systems, and the beauty treatments and products that may delay the ageing process.

Scope This unit/task covers the following: • Knowledge of Dermatology and Physiology of ageing


Element Performance Criteria Knowledge of Dermatology and Physiology of ageing

To be competent, the user/individual on the job must be able to: PC1. Adhere to the health and safety standards laid out by the organization PC2. Identify the client needs for services and products taking into account factors

that may limit or affect the choice PC3. Analyse the skin, visually and carry out necessary tests PC4. Consult the client by questioning to identify contra-indications to skin and

provide recommendations for treatments that are suitable to the client PC5. Define a suitable treatment plan to meet the client’s needs PC6. Confirm to the client the pricing and duration of service and products and

address client queries PC7. Communicate effectively with the client to maintains clients goodwill trust PC8. Clarify the client's understanding and expectation prior to commencement of

treatment PC9. Provide after care advice and recommendations to the client PC10. Record the client and treatment details accurately and store information

securely in line with the organization’s policies. PC11. Know the structure and functions of the skin, hair and nails PC12. Know the diseases and disorders of the skin, hair and nails PC13. Understand the nature of ageing. PC14. Understand the causes and effects of ageing of the skin PC15. Understand the causes and effects of degenerative disorders as a result of the

ageing process. PC16. Understand how beauty therapy treatments and products may delay the

ageing process. Knowledge and Understanding (K) A. Organizational




B. Technical The user/individual on the job needs to know and understand:

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Knowledge KB1. Knowledge of anatomy, physiology and pathology for skin treatments KB2. Knowledge of principles and practice of skin therapies KB3. Knowledge of basic ailments, contraindications, contra actions, treatment plans KB4. Knowledge of applicable legislation relating to the workplace (for example


KB5. The structure, function, characteristics of skin types and position of the muscles

KB6. Circulatory System, functions of blood, arteries, veins, blood composition and circulation

KB7. The effect of the natural ageing process on the skin and muscle tone KB5 Knowledge of Characteristics of ageing: KB6 Knowledge of Extrinsic environmental effects on the skin: KB7 Knowledge of Intrinsic environmental effects on the skin KB1 Knowledge of Theories of ageing (genetic and non-genetic theories): KB2 Knowledge of Ageing process in cells and tissues: KB3 Knowledge of Changes to the repair mechanisms (ageing): KB4 Knowledge of Causes of changes to the skin when ageing: KB5 Knowledge of Pathological conditions of the skin which may occur as a result of

ageing: KB6 Knowledge of Ageing effect of UV on the skin and Recommended precautions

to minimise damage caused by UV light: KB7 Knowledge of Degenerative disorders (causes and effects), Skeletal system,

Muscular system Nervous system Cardiovascular system, Respiratory system. KB8 Knowledge of how beauty therapy treatments and products may delay the

ageing process (Skin effects, Penta peptides, Fatty acids ,Retinol (Vitamin A compound): Anti-oxidant, breaks down free radicals, Hydroxy acids, Enzymes, Copper peptides, Electrotherapy treatments, Microdermabrasion, IPL and Laser (non-ablative lasers), Heat.

KB9 Knowledge of nail structure, functions and growth factors KB10 Knowledge of hair structure, functions and growth factors KB11 Knowledge of infectious and non infectious disorders of skin, hair and nails







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NOS Code BWS/N0118





BWS/N0119 Perform Laser and light treatments for hair removal and skin re-juvenation

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Overview This OS unit is about reducing hair growth and photo-rejuvenation of the skin using intense light and laser systems.



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Unit Code BWS/N0119

Unit Title (Task) Perform Laser and light treatments for hair removal and skin re-juvenation

Description This unit is about reducing hair growth and photo-rejuvenation of the skin using intense light and laser systems.

Scope This unit/task covers the following: • Laser and light treatments for hair removal and skin rejuvenation


Element Performance Criteria Laser and light treatments for hair removal and skin re-juvenation




out skin analysis and relevant tests PC4. Recommend a suitable treatment plan to the client based on outcomes of skin

and hair analysis. PC5. Select Products, tools and equipment to suit client treatment needs, hair

types, skin types and condition:(protective eyewear, IPL/laser equipment) PC6. select and provide and use personal protective equipment that should be

worn by client and therapist during laser and light treatment for hair removal and skin rejuvenation.

PC7. Perform patch test and record, accurately to plan the suitable treatment. PC8. Perform and adapt the therapy using materials, equipment and techniques





PC12. Provide specific after-process advice to the client Knowledge and Understanding (K) A. Organizational




B. Technical The user/individual on the job needs to know and understand:

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Knowledge KB1 The structure, function, characteristics of skin KB2 Knowledge to prepare a Light/laser controlled area. KB3 Knowledge to Carry out skin analysis and any relevant tests to identify any

influencing factors KB4 Knowledge to Understand different skin types, colors, tones and textures KB5 Knowledge of treatment plan and intervals between treatment. KB6 Knowledge of Vascular/veins/rosacea /Pigmentation/Photo-rejuvenation KB7 Knowledge of Products, tools and equipment to suit client treatment needs,

skin types and conditions KB8 Knowledge of PPE. KB9 Knowledge of patch test and skin shots. KB10 Knowledge of range of equipment used for laser and light treatment for skin. KB11 Knowledge of contra-indications that may prevent or restrict laser and light

treatment. KB12 Knowledge Aftercare advice post IPL/laser treatment: KB13. Knowledge of guidelines and difference between hair removal and skin

rejuvenation light and laser machine handling. KB13 Knowledge of Theories underpinning IPL and laser technology. KB14 Knowledge of possible effects and contra –actions of the treatment. KB15 Knowledge of principles and phases of skin healing. KB16 Knowledge of Causes of hair growth and growth patterns KB17 Knowledge of Endocrine causes of hirsutism KB18 Knowledge of Probing Faults KB19 Knowledge of Hair structure, Hair growth cycle, Hair functions KB20 Knowledge of Structure and function of the endocrine system KB21 Knowledge of Hormones secreted by the anterior pituitary, posterior lobe ,the parathyroid glands ,the pancreas ,the adrenal medulla ,the

adrenal cortex: KB22 Knowledge of The gonads (sex glands):Ovaries , testes KB23 Knowledge of Heart Structure, Functions of cardiovascular system, Blood

vessels KB24 Knowledge of Pulmonary circulation, portal circulation, coronary circulation,

systemic circulation. KB25 Knowledge of Major arteries of the head ,neck & body KB26 Knowledge of Major veins of the head & neck & body KB27 Knowledge of Composition of blood KB28 Knowledge of Functions of the lymphatic system, Lymphatic components,

Lymphatic nodes. KB29 Knowledge of anatomy, physiology and pathology for skin treatments KB30 Knowledge of principles and practice of skin therapies KB31 Knowledge of basic ailments, contraindications, contra actions, treatment




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KB34 Circulatory System, functions of blood, arteries, veins, blood composition and circulation

KB35 The effect of the natural ageing process on the skin and muscle tone Skills (S) A. Core Skills/


















Problem Solving


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NOS Code BWS/N0119



Industry Sub-sector Beauty & Salons Last reviewed on


BWS/N0120 Provide Cosmetic radio frequency treatments

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Overview This OS unit is about performing radio frequency for cosmetic purposes to improve body and facial skin condition.


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Unit Code BWS/N0120

Unit Title (Task) Provide cosmetic radio frequency treatments

Description This unit is about is about performing radio frequency for cosmetic purposes to improve body and facial skin condition.

Scope This unit/task covers the following: • Provide cosmetic radio frequency treatments


Element Performance Criteria Provide cosmetic radio frequency treatments




skin analysis and relevant tests PC4. Obtain client’s consent in a form PC5. Recommend a suitable treatment plan to the client based on outcomes of skin

and hair analysis. PC6. Select Products, tools and equipment to suit client treatment needs, hair types,

skin types and condition. PC7. Sanitize your hands and wear suitable gloves prior to treatment PC8. Maintain hygiene and safety throughout the treatment. PC9. Cleanse and prepare the treatment area . PC10. Apply sufficient contact product/medium before commencing the treatment. PC11. set the required settings and applicators on the cosmetic radio frequency

system according to manufacturer's instructions PC12. ensure the client is explained about the physical sensation created while the

equipment being used PC13. Carry out skin analysis and relevant tests PC14. Carry out thermal and tactile tests. PC15. Select a suitable treatment plan based on the result of skin / patch test. PC16. Adjust machine systems and applicators according to area being treated PC17. Select the intensity and duration, according to the client skin type, body

conditions and required treatment plan. PC18. Ensure the applicators are n contact with the skin through out the treatment. PC19. Adapt your techniques according to treatment objectives. PC20. Work methodically in moving in required direction of the treatment area. PC21. Monitor the clients skin reaction and any contra actions through out. PC22. Discontinue, if adverse reaction occurs. PC23. Complete the treatment by applying high factor sun creams to hydrate and

protect the area, PC24. Finish the treatment by returning the radio frequency machine to de-activated

mode.

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PC25. ensure treatment advice and recommendations are accurate organisational requirements.

PC26. Take post-treatment photographs PC27. Clarify the client's understanding and expectation prior to commencement of



organization’s policies PC30. Provide specific after-process advice to the client






The user/individual on the job needs to know and understand: KB1 The structure, function, characteristics of skin KB2 Knowledge to prepare a Light/laser controlled area. KB3 Knowledge to Carry out skin analysis and any relevant tests to identify any

influencing factors KB4 Knowledge to Understand different skin types, colours, tones and textures KB5 Knowledge of treatment plan and intervals between treatment. KB6 Knowledge of Products, tools and equipment to suit client treatment needs,

skin types and conditions: KB7 Knowledge of use of a contact product medium with cosmetic radio frequency

treatments KB8 Knowledge to use and adapt the use of cosmetic radio frequency equipment to

suit different skin characteristics, body conditions and treatment objectives KB9 Knowledge of the physical effects created by cosmetic radio frequency

equipment KB10 Knowledge of how cosmetic radio frequency is measured and its relationship to

the electromagnetic spectrum KB11 Knowledge of cosmetic radio frequency and tissue interaction KB12 Knowledge of the difference between monopolar, bipolar and tripolar cosmetic

radio frequency KB13 Knowledge of the types of treatments that could be done with, or after,

cosmetic radio frequency treatments KB14 Knowledge of the use and limitations of products and equipment used for

cosmetic radio frequency treatments KB15 Knowledge of the anatomy and physiology of the face and body KB16 Knowledge of possible contra-actions KB17 Knowledge of the types of post-treatment products KB18 Knowledge of the advice and recommendations on products and service KB19 Knowledge of Treatment objectives


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• fine lines and wrinkles reduction • skin conditionimprovement • body contouring • tightening facial skin • improved appearance of cellulite • circumference reduction




















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BWS/N9004 Manage and lead a team

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Overview This NOS unit is about managing the team of professionals and helpers on day to day basis, ensuring their deployment, motivating them by involving them in various engagement initiatives at the work area, helping them improve the skills levels and managing their grievances in the best possible manner in order to maximize the people productivity.


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Unit Code BWS/N9004 Unit Title (Task) Manage and lead a team

Description Manage the team of professionals and helpers on day to day basis, ensuring their deployment, motivating them by involving them in various engagement initiatives at the work area, helping them improve the skills levels and managing their grievances in the best possible manner in order to maximize the people productivity


• Manage and lead a team


Element Performance Criteria Manage and lead a team

To be competent, the user/individual on the job must be able to: PC1. ensure team is aware of the schedule and job expectations on a daily basis PC2. involve team in regular meetings to communicate information intended for

them PC3. ensure communication to team on any changes in policies/ processes by the

organization through required verbal/ written mechanisms PC4. ensure participation of team in various engagement initiatives organized by

the organization PC5. council and address issues among team for any work related issues PC6. support the centre manager the deployment of team as per guest schedule

and the organizational norms and guidelines PC7. ensure periodic training of team support the team by delivering trainings PC8. share knowledge of processes, techniques, therapies and products with the

team to enhance their skill levels PC9. provide feedback to the centre manager pertaining to performance appraisals

of team Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the organization and its processes)

The user/individual on the job needs to know and understand: KA1. Organization’s standards of performance and sequence of services KA2. Relevant HR Policies and Processes followed by the organization


The user/individual on the job needs to know and understand: KB1. Knowledge of roster norms and guidelines KB2. How and when to measure performance of the team members KB3. How to share feedback with team members KB4. Applicable legislation relating to the workplace (for example health and

safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection)

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BWS/N9002 Maintain health and safety at the workplace

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Overview This OS unit is about maintaining a safe and hygienic environment at the work area to reduce potential risks to self and others.


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Unit Code BWS/N9002

Unit Title (Task) Maintain health and safety at the workplace

Description Maintain a safe and hygienic environment at the work area

Scope This unit/task covers the following: • Maintain health and safety at the workplace


Element Performance Criteria Maintain health and safety at the workplace

To be competent, the user/individual on the job must be able to: PC1. Set up and position the equipment, chemicals, products and tools in the work

area to meet legal, hygiene and safety requirements PC2. Clean and sterilize all tools and equipment before use PC3. Maintain one's posture and position to minimize fatigue and the risk of injury PC4. Dispose waste materials in accordance to the industry accepted standards PC5. Maintain first aid kit and keep oneself updated on the first aid procedures PC6. Identify and document potential risks and hazards in the workplace PC7. Accurately maintain accident reports PC8. Report health and safety risks/ hazards to concerned personnel PC9. Use tools, equipment, chemicals and products in accordance with the

organization's guidelines and manufacturers’ instructions Knowledge and Understanding (K) A. Organizational


The user/individual on the job needs to know and understand: KA1. Organization’s policies and procedures to address risks and hazards KA2. Health and safety requirements in the organization


The user/individual on the job needs to know and understand: KB1. Contra-indications related to various treatments KB2. Process and products to sterilize and disinfect equipment/ tools KB3. Manufacturer’s instructions related to equipment and product use and

cleaning KB4. Knowledge of applicable legislation relating to the workplace (for example

health and safety, workplace regulations, use of work equipment, control of substances hazardous to health, handling/storage/ disposal/ cautions in the use of products, fire precautions, occurrences, hygiene practice, disposal of waste, environmental protection

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Skills (S)


Writing Skills The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide






















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Analytical Thinking





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Industry Sub-sector Beauty &Salons Last reviewed on


BWS/N9003 Create a positive impression at the workplace

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Overview

This OS unit is about personal grooming and behaviour to execute tasks as per the organization’s standards and create a positive impression at the workplace.


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Unit Code BWS/N9003

Unit Title (Task) Create a positive impression at the workplace

Description Personal grooming and behaviour to execute tasks as per the organization’s standards and create a positive impression at the workplace

Scope

This unit/task covers the following: • Appearance and Behaviour • Task execution as per organization’s standards • Communication and Information record


Element Performance Criteria Appearance and Behavior

To be competent, the user/individual on the job must be able to: PC1. Maintain good health and personal hygiene PC2. Comply with organisation's standards of grooming and personal behavior PC3. Meet the organisation's standards of courtesy, behavior and efficiency PC4. Stay free from intoxicants while on duty PC5. Wear and carry organisation’s uniform and accessories correctly and smartly

Task execution as per organization’s standards

To be competent, the user/individual on the job must be able to: PC6. Take appropriate and approved actions in line with instructions and guidelines PC7. Record details related to tasks, as per procedure PC8. Participate in workplace activities as a part of the larger team PC9. Report to supervisor immediately in case there are any work issues PC10. Use appropriate language, tone and gestures while interacting with clients

from different cultural and religious backgrounds, age, disabilities and gender Communication and Information record

To be competent, the user/individual on the job must be able to: PC11. Communicate procedure related information to clients based on the sector’s

code of practices and organisation’s procedures/ guidelines PC12. Communicate role related information to stakeholders in a polite manner and

resolve queries, if any PC13. Assist and guide clients to services or products based on their needs PC14. Report and record instances of aggressive/ unruly behavior and seek assistance PC15. Use communication equipment (phone, email etc) as mandated by your

organization PC16. Carry out routine documentation legibly and accurately in the desired format PC17. File routine reports and feedback PC18. Maintain confidentiality of information, as required, in the role



The user/individual on the job needs to know and understand: KA1. Importance of personal health and hygiene KA2. Organization's standards of grooming and personal behavior KA3. Organization's standards related to courtesy, behavior and efficiency KA4. Ill-effects of intoxicants and potential actions at workplace KA5. Items of uniform & accessories and correct method of wearing/ carrying them KA6. Reporting/ recording formats and protocol for documentation KA7. Kinds of work issues that may arise and reporting structure KA8. Code of practices and guidelines relating to communication with people KA9. Organization's requirements for recording and retaining information

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Reading Skills










Plan and Organize The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents


SB3. manage relationships with customers who may be stressed, frustrated,


The user/individual on the job needs to know and understand: KB1. Ability to speak, read and write in the local vernacular language and English KB2. Appropriate verbal and non-verbal cues while dealing with clients from

different cultural, religious backgrounds, age, disabilities and gender KB3. Different formats on which information is to be recorded KB4. Importance to maintain security and confidentiality of information KB5. Kinds of communication equipment (email, phone etc) available and their

effective use KB6. Selling/ influencing techniques to provide additional services/ products to

clients


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Industry Sub-sector Beauty and salons Last reviewed on


Qualifications pack for Aesthetic Skin Trainer

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Annexure

Nomenclature for QP and NOS

Qualifications Pack

[ABC]/ Q 0101

Occupational Standard An example of NOS with ‘N’

[ABC] / N 0101

9 characters

BWS

QP number (2 numbers)

Q denoting Qualifications Pack Occupation (2 numbers)

9 characters

BWS

OS number (2 numbers)

Back to top…

Occupation (2 numbers)

N denoting National Occupational Standard


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The following acronyms/codes have been used in the nomenclature above:

Sub-sector Range of Occupation numbers

Skincare services 0101 – 0109 Haircare services 0201 – 0212 Makeup services 0301 - 0306 Nailcare services 0401 - 0406 Aesthetic skin services 0501 - 0504 Training academy services 0601 – 0606 Tattoo services 0701 – 0705 Assessment services 0801 - 0802

Sequence Description Example

Three letters Beauty and Wellness BWS Slash / /

Next letter Whether QP or NOS N

Next two numbers Occupation code 01

Next two numbers OS number 01


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CRITERIA FOR ASSESSMENT OF TRAINEES

Job Role Aesthetic Dermatology Trainer

Qualification Pack BWS/Q0503

Sector Skill Council Beauty and Wellness Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Practical for each PC 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC 3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training centre (as per assessment criteria below) 4. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criteria 5. To pass the Qualification Pack, every trainee should score a minimum of 65% in every NOS 6. In case of successfully passing only certain number of NOS's, the trainee is eligible to take subsequent assessment on the balance NOS's to pass the Qualification Pack 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Marks Allocation

Assessment outcomes

Assessment Criteria for outcomes

Total Marks Out Of Theory Skills

Practical

1. BWS/N9001 (Prepare and maintain work area)

PC1. Ensure that environmental conditions are suitable for the client and the treatment to be carried out in a hygiene and safe environment

100

15 3 12

PC2. Select suitable equipment and products required for the treatment

19 5 14

PC3. Set up the equipment and prepare the products for treatments in adherence to the salon procedures and product/ equipment guidelines

20 4 16

PC4. Place the products in the trolley for the treatment

12 2 10


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PC5. Sterilize, disinfect and

place the tools on the tray 14 4 10

PC6. Dispose waste materials in adherence to the salon's and industry requirements

10 2 8

PC7. Store records, materials and equipment securely in line with the salon’s policies

10 2 8

Total 100 22 78

2. BWS/N0501 (Conduct cosmetic dermatology training)

PC1. identify the relevant stakeholders in the organization and understand their perspective in articulation of existing/ changing/ new cosmetology related learning needs

100

3 1 2

PC2. conduct data study to identify the needs, preferences, preferred learning modes etc of the target learners along with their learning objectives which are specific in cosmetology arena

4 1 3

PC3. prioritise cosmetology related training needs of the organization, indicating the focus and volume of learning required

4 1 3

PC4. communicate findings to stakeholders and negotiate any adjustments

3 1 2

PC5. develop a coherent plan of training opportunities appropriate to the training outcomes and internal/external requirements

4 1 3

PC6. as per the training plan, identify delivery and assessment methods appropriate to training opportunities

4 1 3

PC7. identify the resources

needed to deliver the plan and ensure these are

4 1 3


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within allocated budgets

PC8. ensure arrangements for the delivery of the plan are in place and set up suitable training facilities, training equipment (like galvanic, EMS, microcurrent lymphatic drainage equipment , ultrasonic, microdermabrasion equipment etc), aids and tools considering the learners’ requirements, learning styles and preferences, and the specifications of the session plan

3 1 2

PC9. identify how the training

will be monitored and evaluated

4 1 3

PC10. communicate the plan to trainees and other people involved in the provision of training

3 1 2

PC11. conduct opening of the training session with debriefing of training objectives, agenda, plan, outcomes etc

4 1 3

PC12. train the trainees in effective usage of technology to deal with the customers online and use appropriate communication protocols, wherever applicable- throughout the services

4 1 3

PC13. train the trainees on various topics within the cosmetology domain like the following:

• Tools and equipment for cosmetology like galvanic, EMS, microcurrent lymphatic drainage equipment , ultrasonic, microdermabrasion equipment etc

• Various treatments like Perform facial

4 1 3


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electrotherapy, micro-dermabrasion, electrical epilation, cosmetic skin peel treatments, cosmetic skin needling treatments, micro pigmentation, body electrotherapy, laser and light treatments, cosmetic radio frequency treatments etc

• Medical conditions etc

PC14. provide expert guidance on emerging global trends in area of cosmetic dermatology and how India is adapting to the same

4 1 3

PC15. train the learners on various innovative techniques to offer best in class cosmetology, experience and aftercare to the customers

4 1 3

PC16. complement the theoretical topics with practical demonstration of the application of tools and knowledge; sharing best practices; interactions; group discussions etc to meet individual needs while achieving planned group outcomes and agreements

4 1 3

PC17. periodically address the queries/ concerns/ doubts of the learners and discuss in detail the possible solutions to their problems and use appropriate strategies to motivate learners individually and collectively

4 1 3

PC18. create and maintain a

positive learning environment

4 1 3

PC19. manage a group

environment in which individuals feel valued,

4 1 3


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supported, confident and able to learn

PC20. provide constructive and motivational feedback to improve the learner’s application of learning

4 1 3

PC21. adapt learning, application and reflection to meet further needs of the learners

4 1 3

PC22. maintain the health and

safety of learners, self and other people

3 1 2

PC23. maintain professional relationships with learners and manage learner behaviour to maintain a positive learning environment

4 1 3

PC24. maintain and store learners records according to organisational policy and procedures

3 1 2

PC25. obtain feedback from the learners and encourage them to provide it without undue influence

3 1 2

PC26. review feedback forms to identify any implications for own practice and make modifications/ changes in the learning programme design/ delivery in line with the feedback after due discussion with the organization

4 1 3

PC27. maintain learner

confidentiality according policies and procedures.

3 1 2

Total 100 27 73

3. BWS/N9015 (Support and coach Learners)

PC1. Identify limitations in scope of own role in providing support to learners

100

5 1 4

PC2. Establish rapport and a trusting relationship with learners to identify learner

5 1 4

PC3. Seek information about

issues of concern with sensitivity and respect for

5 1 4


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the physical, emotional and cultural safety and security of those affected

PC4. Observe learner to

identify any signs of emotional stress

6 1 5

PC5. Seek additional related information from family and/or others as required and with consent of the learner

5 1 4

PC6. Record learner background information obtained according to principles of confidentiality and organisational procedures

5 1 4

PC7. Show respectful, empathic understanding to clarify the nature and depth of learner feelings

6 1 5

PC8. Help learners clarify options, identify support needs and decide on next steps to address problems and/or meet immediate needs

6 1 5

PC9. Provide information about student support programs and services and refer learner to specialist support as indicated and agreed with learner

6 1 5

PC10. Manage student information and records in compliance with privacy and confidentiality standards

5 1 4

PC11. Debrief issues that may arise when providing support with colleagues to care for self

6 1 5

PC12. Show respect, empathy and acceptance for individual differences and encourage learners in ways which promote their positive self-concept and self-esteem

6 1 5

PC13. Use language, equipment,

materials and strategies suited to the learner

6 1 5


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PC14. Apply simple task analysis to assist learners with additional needs and modify general activities to meet particular needs where necessary

5 1 4

PC15. Provide additional assistance with individual or small group activities as required

5 1 4

PC16. Prepare for coaching by: • Identifying individual and

specific coaching needs • organising with learner a

specific time and place for coaching

6 1 5

PC17. Provide coaching by: • Explaining the purpose of

coaching • Assisting the learner to

set personal goals and explore personal change strategies

• Explaining and demonstrating skills to be coached

• Communicating essential knowledge required

• Checking the learner’s understanding

• Providing opportunity for learner to practise the skill and ask questions

• Providing feedback in a constructive manner

6 1 5

PC18. Follow up coaching including:

• Monitoring progress with new skills and provide supportive assistance as required

• Reporting progress to appropriate person as required

• Identifying performance problems or difficulties with the coaching and rectify them or refer them to the appropriate person for follow up

6 1 5

Total 100 18 82


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4. BWS/N9004 (Manage and lead a team)

PC1. ensure the team is aware of the schedule and job expectations on a daily basis

100 10 2 8

PC2. involve the team in regular meetings to communicate information intended for them

10 2 8

PC3. ensure communication to the team on any changes in policies/ processes by the organization through required verbal/ written mechanisms

20 10 10

PC4. ensure participation of the team in various engagement initiatives organized by the organization

10 8 2

PC5. councel and address

issues among the team for any work related issues

10 2 8

PC6. support the centre manager the deployment of the team as per client schedule and the organizational norms and guidelines

10 2 8

PC7. ensure periodic training of the team and support the team by delivering trainings

10 2 8

PC8. share knowledge of processes, techniques, therapies and products with the the team to enhance their skill levels

10 1 9

PC9. provide feedback to the centre manager pertaining to performance appraisals of the team

10 2 8

Total 100 31 69

5. BWS/N 0107 (Perform Facial Electro therapy)

PC1. Adhere to the health and safety standards laid out by the manufacturer and organization

100

6 1 5

PC2. Position self and client throughout treatment to ensure privacy, comfort and wellbeing

6 1 5

PC3. Use suitable consultation techniques to identify 6 1 5


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treatment objectives. Carry out skin analysis and relevant tests


6 1 5

PC5. Consult with clients on background, medical history etc with consent form

6 1 5

PC6. Carry out facial electrotherapy to improve facial and skin condition using direct high frequency, galvanic, EMS, microcurrent and lymphatic drainage equipment.

6 1 5

PC7. Electro Muscle Stimulator (EMS)

• Use Electro Muscle Stimulator (EMS) on the motor points of the facial muscles.

• Constantly monitoring the intensity of frequency , the time

• and comfort of the client through out the procedure.

6 1 5

PC8. lymphatic drainage equipment Ventouse

• Choose the appropriate size and type of Ventouse

• Choose and use the correct amount of suction in an upward

• stroke towards the lymph nodes

• To know the correct technique to release the ventose

8 1 7

PC9. Galvanic • To perform application of

desincrustation /iontophoresis gel/solution.

8 1 7


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• To know Galvanic electrode preparation

• To know Maintenance of galvanic electrodes

PC10. High-frequency • To perform Direct high-

frequency method • To perform Indirect high-

frequency method • To know Maintenance of

high frequency electrodes

6 1 5

PC11. Micro current • To perform application of

micro current with appropriate lubricant

6 1 5

PC12. Ultra sonic facial unit to perform application of ultrasonic for facial rejuvenation and improve skin condition

6 1 5


6 1 5


6 1 5


6 1 5

PC16. Provide specific after-

process advice to the client

6 1 5

Total 100 16 84 6. BWS/N0110 (Perform Micro Dermabrasion to improve Skin Condition)

PC1. Sanitize your hands and wear suitable gloves prior to treatment

100

5 1 4

PC2. Maintain hygiene and

safety throughout the treatment.

5 1 4

PC3. Cleanse and prepare the treatment ensuring it is clean, oil-free and shaven according to treatment objectives

5 1 4


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PC4. set the microdermabrasion systems and variables according to manufacturer's instructions

5 1 4

PC5. ensure the client is explained about the physical sensation created while the equipment being used

5 1 4

PC6. Select the vacuum pressure according to the client skin conditions and required treatment plan.

5 1 4

PC7. Ensure the hand piece is used at the correct angle and pressure according to treatment techniques

5 1 4

PC8. Carry out skin analysis and relevant tests 5 1 4

PC9. Carry out a test patch

following manufacturer’s instructions.

6 1 5

PC10. Select a suitable treatment plan based on the result of skin / patch test.

5 1 4

PC11. Adjust machine systems

and variables according to area being treated

6 1 5

PC12. Select and perform the intensity , speed and direction of stroke according to the client skin conditions and required treatment plan.

6 1 5

PC13. Adapt your techniques

according to treatment objectives

5 1 4

PC14. Complete the treatment by applying high factor sun creams to hydrate and protect the area,

7 1 5

PC15. ensure treatment advice and recommendations are accurate organisational requirements.

5 1 4

PC16. Clarify the client's understanding and expectation prior to commencement of

5 1 4


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treatment


5 1 4


5 1 4



5 1 4

Total 100 19 81 7. BWS/N0108 (Perform epilation services)


100 10 2 8


10 2 8

PC3. Use suitable consultation techniques to identify treatment objectives. Carry out skin analysis and relevant tests

10 2 8


10 2 8

PC5. To perform electrical epilation using various techniques.

• Short wave diathermy • Galvanic epilation • Blend method

10 2 8

PC6. Insert the needle into the

hair follicle with regard to depth and angle

10 2 8


10 2 8

PC8. Complete the therapy to 10 2 8


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the satisfaction of the guest in a commercially acceptable time


10 2 8



10 2 8

Total 100 20 80 8. BWS/N0111 (Provide cosmetic skin peel treatments)


100 2 1 1


2 1 1


2 1 1

PC4. Get filled consultation card by the client 2 1 1

PC5. carry out a test patch following manufacturer’s instructions, if necessary for the product used

2 1 1

PC6. take pre-treatment hi quality photographs of the areas to be treated consistently.

3 1 2

PC7. Advice on suitable pre-treatment relevant to their skin type and Fitzpatrick skin scale to ensure their skin is balanced and hydrated in sufficient time prior to treatment

5 1 4


3 1 2

PC9. Perform and adapt the therapy using materials, 3 1 2


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equipment and techniques correctly and safely to meet the needs of the client and follow manufacturers instructions.

PC10. Carry out cosmetic skin peel treatments, 6 1 5

PC11. Provide suitable protective clothing to the client and ensure the eyes kept closed throughout treatment procedure.

3 1 2

PC12. Safely use products and materials throughout the treatment to meet manufacturers’ instructions for the area being treated and the type of peel.

3 1 2

PC13. Prepare the treatment area with suitable pre cleansing procedures , products and techniques to ensure the skin is prepared for the peeling .

4 1 3

PC14. Apply the peel systematically in the directions following the manufacturer’s instruction.

5 1 4

PC15. Ensure even application of the peel avoiding dripping and overloading in skin folds.

5 1 4

PC16. Adjust the duration and intensity of the treatment to suit the client’s Fitzpatrick skin scale, skin type, skin condition, type of peel agreed and manufacturer’instructions

7 1 6

PC17. Re-apply the peel if necessary following the safety guidelines of the manufacturers instructions.

3 1 2

PC18. Monitor the client’s skin

reaction throughout the treatment

5 1 4

PC19. Discontinue treatment when contra-actions 3 1 2


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occur.

PC20. Remove the product systematically in the specified directions following manufacturers instructions.

3 1 2

PC21. Neutralize the skin after the required time has passed, following manufacturers instructions

3 1 2

PC22. Apply a suitable post treatment product/sun screen on the treated area following manufacturers instructions to aid in healing and protecting the skin.

3 1 2


3 1 2


3 1 2


3 1 2


3 1 2

PC27.Provide specific after-procedure, homecare advice and recommendations for product use and further treatments to the client

3 1 2

PC28.Give written aftercare procedures to the client with the organization’s policies

5 1 4


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PC29.Provide specific after-


3 1 2

Total 100 29 71 9. BWS/N0112 (Provide Skin Needling Treatment)


100 3 1 2


3 1 2


3 1 2

PC4. Perform topical anesthetic skin sensitivity test prior to the treatment following manufacturers instructions, take pre-treatment hi quality photographs of the areas to be treated consistently

5 1 4

PC5. Advice pre –treatment use of topical vitamins, two weeks before commencing of treatment to improve the health of the skin.

6 1 5


3 1 2


5 1 4

PC8. Carry out cosmetic skin needling treatments 8 1 7

PC9. Provide suitable

protective clothing to the client and ensure the eyes

3 1 2


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kept closed throughout treatment procedure.


3 1 2

PC11. Ensure all needle units are irradiated 3 1 2

PC12. Ensure all tools and

equipment are cleaned using the correct methods

3 1 2

PC13. Ensure a new needle unit is used for each client at each treatment following manufacturer’s instructions

3 1 2

PC14. Clean the treatment area with a suitable anti bacterial cleanser and topical anCosmetic

3 1 2

PC15. Select and use the correct needle size for the skin condition and problem being treated to meet manufacturer’s instructions

5 1 4

PC16. Apply the micro needle technique systematic ally in the directions following the manufacturers instruction.

5 1 4

PC17. adjust the intensity and duration of the treatment to suit the client’s skin characteristics, treatment objectives and personal tolerance level

5 1 4



5 1 4

PC19. Discontinue treatment

when contra-actions occur.

3 1 2

PC20. Apply a suitable soothing post treatment product/sun screen on the treated area following manufacturers instructions to aid in

3 1 2


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healing and protecting the skin.


3 1 2


3 1 2


3 1 2


3 1 2


3 1 2

PC26. Give written aftercare procedures to the client 5 1 4

Total 100 26 74 10. BWS/N0113 (Provide Micro Pigmentation to enhance facial features)


100 2 1 1


2 1 1


2 1 1

PC4. Perform topical anesthetic skin sensitivity test prior to the treatment following

2 1 1


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manufacturers instructions,

PC5. take hi quality photographs of the areas to be treated at various stages as an evidence.

2 1 1


3 1 2


5 1 4

PC8. Carry out

micropigmentation to enhance facial features.

3 1 2


3 1 2


4 1 3




3 1 2


4 1 3

PC14. mark out the areas to be

treated and agree the design with the client.

5 1 4

PC15. Select and use the correct needle size/configuration according to the required desired effect following

5 1 4


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manufacturer’s instructions

PC16. Fill the needle ensuring no damage and contamination to the needle.

5 1 4

PC17. Choose colour pigments in accordance to the required effect and objective, matching the skin characteristics and tone.

5 1 4

PC18. Perform and use correct implantations technique to create the desired effect.

5 1 4

PC19. Manipulate the skin, to

meet the needs of the implantation techniques

5 1 4

PC20. Handle the hand piece with correct angle , pressure and speed to achieve the desired effect.

3 1 2



3 1 2



3 1 2


3 1 2

PC24. Take post-treatment hi

quality photographs of the areas

3 1 2


3 1 2

PC26. Complete the therapy to the satisfaction of the 3 1 2


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client in a commercially acceptable time


3 1 2


5 1 4


Total 100 29 71 11. BWS/N0114 (Provide removing or fading pigments/Tattoo using Q switched laser)

PC1. Adhere to the health and safety standards laid out by the

100 3 1 2

PC2. Consult client and obtain

client’s consent in a form

3 1 2


3 1 2


3 1 2

PC5. Perform topical anesthetic skin sensitivity test prior to the treatment following manufacturers instructions, take hi quality photographs of the areas to be treated at various stages as an evidence

5 1 4


3 1 2


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3 1 2

PC8. Carry out Removing or

fading tattoos using Q Switched laser systems

5 1 4

PC9. Identify and analyse the client's medical history, skin classification, pigment colours, type of tattoo and the type of pigment to be removed

5 1 4


3 1 2


3 1 2

PC12. Carry out a patch test. 3 1 2


3 1 2

PC14. mark out the areas to be

treated and agree the design with the client.

3 1 2


3 1 2

PC16. illuminate the area to be treated to ensure maximum visibility 3 1 2


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PC17. ensure to shave and dry the treatment area before commencing treatment. 3 1 2

PC18. Mark out To clearly identify the treatment area 3 1 2

PC19. carry out cooling methods 3 1 2

PC20. set the equipment and variables according to specifications to achieve the desired result.

3 1 2

PC21. Work systematically and apply the laser at a correct angle on the treatment area

3 1 2



3 1 2



3 1 2


3 1 2



3 1 2


3 1 2


3 1 2

PC28. Finsh the treatment and 3 1 2


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return the equipment to stand by mode.

PC29. ensure the treated area is cooled, soothed and dressed 2 1 1


2 1 1


3 1 2

PC32. Give written aftercare

procedures to the client

3 1 2

Total 100 32 68 12. BWS/N0115 (Provide body electro-therapy to improve body condition)

PC1. Adhere to the health and safety standards laid out the manufacturer and organization

100 5 1 4


5 1 4

PC3. Use suitable consultation

techniques to identify treatment objectives.

5 1 4

PC4. Carry out skin analysis and relevant tests sanitizing your hands prior to treatment

7 1 6

PC5. Perform skin test to

identify the suitability for the treatment planned.

7 1 6

PC6. Carry out body analysis and relevant tests 5 1 4

PC7. Select products, tools and equipment to suit client treatment needs, body types and conditions (Endomorph Mesomorph Ectomorph, cellulite , poor muscle tone , sluggish circulation , blemished/congested

8 2 6


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skin


5 1 4


8 2 6

PC10. Carry out body electrotherapy to improve facial and skin condition using (direct high frequency unit ,galvanic unit,faradic unit,microcurrent unit gyrator massager, vacuum suction, Electro Muscle Stimulator (EMS) Microcurrent unit Lymphatic drainage equipment)

8 2 6

PC11. Perform body electrotherapy using the applicator and accessories on the body following manufacturers' instructions

7 2 5

PC12. Perform body electrotherapy to treat Cellulite ,Poor muscle tone, Sluggish circulation, Uneven skin texture, improve skin and body condition, improve contour and muscle condition , lymphatic drainage , relaxation )

7 2 5

PC13. adjust the intensity and duration of the treatment to suit the client’s body condition treatment area and objectives and personal tolerance level

7 2 5

PC14. Clarify the client's 4 1 3


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understanding and expectation prior to commencement of treatment


4 1 3


4 1 3



4 1 3

Total 100 23 77 13. BWS/N0116 (Provide advanced electrical techniques to treat skin imperfections)

PC1. Obtain the client’s Consent in a form

100 3 1 2

PC2. Obtain high quality

Photographs of the area to be treated

3 1 2


3 1 2


3 1 2

PC5. Use suitable consultation techniques to identify treatment objectives. Carry out skin analysis and relevant tests form- sign it off

3 1 2

PC6. Perform topical anesthetic skin sensitivity test prior to the treatment following manufacturer’s instructions, take hi quality photographs of the areas to be treated at various stages as an evidence.

5 1 4

PC7. Establish a 3 1 2


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communication understanding with your client to express the level of accumulated heat or discomfort they are experiencing


5 1 4

PC9. Carry out

micropigmentation to enhance facial features.

5 1 4


3 1 2


3 1 2




3 1 2

PC14. Clean the treatment area with a suitable anti bacterial cleanser and topical a Cosmetic

3 1 2

PC15. Select and use the correct needle size/configuration according to the required desired effect following manufacturer’s instructions

5 1 4

PC16. Fill the needle ensuring no damage and contamination to the needle.

5 1 4

PC17. Perform and use correct

technique to achieve the desired effect.

5 1 4

PC18. Illuminate and magnify 3 1 2


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the treatment area for good visibility.

PC19. Work systematically to treat skin imperfections 5 1 4



5 1 4



3 1 2

PC22. Apply a suitable soothing post treatment product/sun screen or sterile dressing relevant to the skin imperfections treated area following manufacturers instructions to aid in healing and protecting the skin.

5 1 4



3 1 2


3 1 2


2 1 1


2 1 1


3 1 2


Total 100 28 72

14. BWS/N0117 PC1. To Understand the 100 50 10 40


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(Understand chemistry of hair and beauty products)

chemistry of active ingredients in hair and beauty products

PC2. To Understand the effects and safe use of active ingredients in hair and beauty products

50 10 40

Total 100 20 80 15. Knowledge of dermatology and physiology of ageing

PC1. Adhere to the health and safety standards laid out by the organization 100 4 1 3

PC2. Identify the client needs for services and products taking into account factors that may limit or affect the choice

6 1 5

PC3. Analyse the skin, visually

and carry out necessary tests

6 1 5

PC4. Consult the client by questioning to identify contra-indications to skin and provide recommendations for treatments that are suitable to the client

6 1 5

PC5. Define a suitable

treatment plan to meet the client’s needs

6 1 5

PC6. Confirm to the client the pricing and duration of service and products and address client queries

6 1 5

PC7. Communicate effectively with the client to maintains clients goodwill trust

6 1 5


6 1 5

PC9. Provide after care advice

and recommendations to the client

6 1 5

PC10. Record the client and treatment details accurately and store information securely in line with the

6 1 5


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organization’s policies.

PC11. Know the structure and functions of the skin, hair and nails

7 1 6

PC12. Know the diseases and disorders of the skin, hair and nails

7 1 6

PC13. Understand the nature of

ageing. 7 1 6

PC14. Understand the causes and effects of ageing of the skin

7 1 6

PC15. Understand the causes and effects of degenerative disorders as a result of the ageing process.

7 1 6

PC16. Understand how beauty therapy treatments and products may delay the ageing process.

7 1 6

Total 100 16 84 16. BWS/N0119 (Perform Laser and light treatment for hair removal and skin Rejuvenation)

PC1. Adhere to the health and safety standards laid out by the manufacturer and organization 100 8 1 7


8 1 7


8 1 7

PC4. Recommend a suitable treatment plan to the client based on outcomes of skin and hair analysis

8 1 7

PC5. Select Products, tools and equipment to suit client treatment needs, hair types, skin types and condition:(protective

10 2 8


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eyewear, IPL/laser equipment)

PC6. select and provide and use personal protective equipment that should be worn by client and therapist during laser and light treatment for hair removal and skin rejuvenation.

8 1 7

PC7. Perform patch test and record, accurately to plan 8 1 7


10 1 9


8 1 7


8 1 7


8 1 7



8 1 7

Total 100 13 87 17. BWS/N0120 (Provide cosmetic radio frequency treatments)


100 3 1 2


3 1 2


3 1 2


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PC4. Obtain client’s consent in

a form

3 1 2

PC5. Recommend a suitable treatment plan to the client based on outcomes of skin and hair analysis.

3 1 2

PC6. Select Products, tools and equipment to suit client treatment needs, hair types, skin types and condition.

3 1 2

PC7. Sanitize your hands and

wear suitable gloves prior to treatment

3 1 2

PC8. Maintain hygiene and

safety throughout the treatment.

3 1 2

PC9. Cleanse and prepare the treatment area . 3 1 2

PC10. Apply sufficient contact product/medium before commencing the treatment.

3 1 2

PC11. set the required settings and applicators on the cosmetic radio frequency system according to manufacturer's instructions

5 1 4

PC12. ensure the client is explained about the physical sensation created while the equipment being used

3 1 2

PC13. Carry out skin analysis and relevant tests 3 1 2

PC14. Carry out a thermal and tactile tests . 3 1 2

PC15. Select a suitable treatment plan based on the result of skin / patch test.

3 1 2

PC16. Adjust machine systems

and applicators according to area being treated

3 1 2

PC17. Select the intensity and duration, according to the client skin type, body conditions and required treatment plan.

5 1 4

PC18. Ensure the applicators are 3 1 2


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in contact with the skin throughout the treatment.

PC19. Adapt your techniques

according to treatment objectives.

3 1 2

PC20. Work methodically in moving in required direction of the treatment area.

8 2 6

PC21. Monitor the clients skin

reaction and any contra actions throughout.

3 1 2

PC22. Discontinue, if adverse reaction occurs. 3 1 2

PC23. Complete the treatment by applying high factor sun creams to hydrate and protect the area,

3 1 2

PC24. Finish the treatment by returning the radio frequency machine to de-activated mode.

4 1 3

PC25. ensure treatment advice and recommendations are accurate organizational requirements.

3 1 2

PC26. Take post-treatment photographs 3 1 2


3 1 2


3 1 2


3 1 2



3 1 2

Total 100 30 70 18. BWS/N9002 (Maintain Health And safety at the workplace)

PC1. Set up and position the equipment, chemicals, products and tools in the work area to meet legal,

100 10 3 7


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hygiene and safety requirements

PC2. Clean and sterilize all tools and equipment before use 10 3 7

PC3. Maintain one's posture and position to minimize fatigue and the risk of injury

10 3 7

PC4. Dispose waste materials in accordance to the industry accepted standards

12 2 10

PC5. Maintain first aid kit and

keep oneself updated on the first aid procedures

15 3 12

PC6. Identify and document

potential risks and hazards in the workplace

10 3 7

PC7. Accurately maintain accident reports 10 3 7

PC8. Report health and safety

risks/ hazards to concerned personnel

10 3 7

PC9. Use tools, equipment, chemicals and products in accordance with the salon's guidelines and manufacturers’ instructions

13 3 10

Total 100 26 74 19. BWS/N9003 (Create a positive Impression at the work Place)

PC1. Maintain good health and personal hygiene 100 8 2 6

PC2. Comply with organisation's standards of grooming and personal behaviour

9 3 6

PC3. Meet the organisation's

standards of courtesy, behaviour and efficiency

5 1 4

PC4. Stay free from intoxicants while on duty 6 1 5

PC5. Wear and carry organisation’s uniform and accessories correctly and smartly

6 1 5

PC6. Take appropriate and approved actions in line with instructions and guidelines

6 2 4

PC7. Record details related to 5 2 3


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tasks, as per procedure

PC8. Participate in workplace

activities as a part of the larger team

5 1 4

PC9. Report to supervisor

immediately in case there are any work issues

3 1 2

PC10. Use appropriate language, tone and gestures while interacting with clients from different cultural and religious backgrounds, age, disabilities and gender

7 2 5

PC11. Communicate procedure related information to clients based on the sector’s code of practices and organisation’s procedures/ guidelines

7 2 5

PC12. Communicate role related information to stakeholders in a polite manner and resolve queries, if any

7 2 5

PC13. Assist and guide clients to

services or products based on their needs

4 1 3

PC14. Report and record instances of aggressive/ unruly behaviour and seek assistance

4 1 3

PC15. Use communication equipment (phone, email etc) as mandated by your organization

4 1 3

PC16. Carry out routine documentation legibly and accurately in the desired format

4 1 3

PC17. File routine reports and feedback 4 1 3

PC18. Maintain confidentiality of

information, as required, in the role

6 2 4

Total 100 27 73

Documents

Contents · epilation, laser and light treatment for skin rejuvenation services, micro-dermabrasion, cosmetic skin peel treatments cosmetic skin needling treatments, micro pigmentation,