22
A EP4220 Multimedia Digital Poster User Guide Model No. VS15186 IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

  • Upload
    others

  • View
    9

  • Download
    0

Embed Size (px)

Citation preview

Page 1: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

A

EP4220Multimedia Digital Poster User Guide

Model No. VS15186

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Page 2: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

i

Compliance Information

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this

device may not cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. Operation of this equipment in a residential area is

likely to cause harmful interference in which case the user will be required to correct the interference at his own

expense.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: To comply with the limits for the Class A digital device, pursuant to Part 15 of the FCC Rules, this

device must be installed in computer equipment certified to comply with the Class A limits. All cables used to

connect the computer and peripherals must be shielded and grounded. Operation with non-certified computers

or non-shielded cables may result in interference to radio or television reception. Changes and modifications

not expressly approved by the manufacturer could void the user’s authority to operate this equipment.

For Canada

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Page 3: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

ii

Important Safety Instructions

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric hock, do not expose this

apparatus to rain or moisture.

6. Do not block any ventilation openings. Install the equipment in accordance with the manufacturer’s

instructions.

7. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including

amplifiers) that produce heat.

8. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug

has two blades with one wider than the other. A grounding type plug has two blades and a third grounding

prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your

outlet, consult an electrician for replacement of the outlet.

9. Protect the power cord from being tread upon or pinched, particularly at the plug, and he point where if

emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily

accessible.

10. Only use attachments/accessories specified by the manufacturer.

11. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with

the equipment. When a cart is used, use caution when moving the cart/equipment combination to

avoid injury from tipping over.

12. Unplug this equipment when it will be unused for long periods of time.

13. Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in

any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the

unit, if the unit is exposed to rain or moisture, or if the unit does

Page 4: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

iii

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European

Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic

equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the

European Technical Adaptation Committee (TAC) as shown below:

Substance Proposed Maximum Concentration Actual Concentration

Lead (Pb) 0.1% < 0.1%Mercury (Hg) 0.1% < 0.1%Cadmium (Cd) 0.01% < 0.01%Hexavalent Chromium (Cr6+) 0.1% < 0.1%Polybrominated biphenyls (PBB) 0.1% < 0.1%Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as

noted below:

Examples of exempted components are:

1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for

special purposes not exceeding (per lamp):

(1) Short length (≦500 mm): maximum 3.5 mg per lamp.

(2) Medium length (>500 mm and ≦1,500 mm): maximum 5 mg per lamp.

(3) Long length (>1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in

capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Page 5: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

iv

Copyright Information

Copyright© ViewSonic Corporation, 2014. All rights reserved.

ViewSonic© and the three birds logo are registered trademarks of ViewSonic Corporation.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained

herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance

or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product

specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without

prior written permission from ViewSonic Corporation.

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please

register your product on the Internet at: www.viewsonic.com.

The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may

mail or fax to ViewSonic.

For Your RecordsProduct Name:

Model Number:Document Number:Serial Number:Purchase Date:

EP4220ViewSonic Multimedia Digital Poster VS15186EP4220_UG_ENG Rev. 1C 06-10-14

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of

Smarter, Greener Computing. Please visit ViewSonic website to learn more.

USA & Canada: http://www.viewsonic.com/company/green/recycle-program/

Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/

Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

Page 6: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

v

Table Of ContentsCompliance Information ........................................................................................................................i

Important Safety Instructions ...............................................................................................................ii

Declaration of RoHS2 Compliance .....................................................................................................iii

Copyright Information ..........................................................................................................................iv

Product Registration ............................................................................................................................iv

1. Unpacking and Installation ............................................................................................................11.1. Unpacking ................................................................................................................................11.2. Package Contents ....................................................................................................................1

2. Parts and Functions .......................................................................................................................12.1. Input/Output Terminals .............................................................................................................12.2. Remote Control ........................................................................................................................2

3. OSD Menu ........................................................................................................................................33.1. Select the input signal: .............................................................................................................33.2. Image Section ..........................................................................................................................43.3. Audio Section ...........................................................................................................................53.4. Time Section ............................................................................................................................63.5. OSD Settings ...........................................................................................................................83.6. Media supported format: ........................................................................................................10

4. TechnicalSpecifications ..............................................................................................................114.1. EP4220 ..................................................................................................................................114.2. RS232 Command Table .........................................................................................................12

Customer Support ...............................................................................................................................13

Limited Warranty .................................................................................................................................14

Page 7: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

1

1. Unpacking and Installation

1.1. Unpacking• This product is packed in a carton, together with the standard accessories.• Any other optional accessories will be packed separately.• Due to the size and weight of this display it is recommended for two people to move it.• After opening the carton, ensure that the content is in good condition and complete.

1.2. Package ContentsPlease verify that you received the following items with your package content:• CD ROM• Remote control with

batteries• Power cord• VGA cable• Quick Installation Guide

For EU For China

For North America For UK

*

* *

*

CD ROM

Remote Control and BatteriesVideo Signal Cable

(D-SUB to D-SUB Cable)

* The supplied power cord varies depending on destination.

NOTES:• Please make sure that for all other regions, apply a power cord that conforms to the AC voltage of the power

socket and has been approved by and complies with the safety regulations of the particular country.• You might like to save the package box and packing material for shipping the display.

2. Parts and Functions

2.1. Input/Output Terminals

1 2 43 5 6

1 RS232C (IN)RS232C input connection for the use of RS232 command.

2 USBUSB port

3 CF/SDCF/SD slot

4 HDMI INConnect the HDMI output of an AV device, or the DVI-D output of a PC by using a DVI-HDMI cable.

5 VGA IN (D-Sub)Connect the computer VGA output.

6 PC AudioPC audio input

Page 8: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

2

2.2. Remote Control

1

10

11

12

13

14151617

2

3

4

5

6

7

8

9

1 [POWER] buttonPress to switch on the display from standby mode. Press again to turn it off and back into standby mode.

2 [VOL DOWN] buttonPress to decrease the audio output level.

3 [MENU] buttonPress to turn the OSD menu on/off.

4 [ ] buttonPress to move the selection up in OSD menu.

5 [ ] button• Press to move the selection left in OSD menu.• Press to decrease the value in OSD menu.

6 [ ] buttonPress to move the selection down in OSD menu.

7 [ ] buttonPress to stop playing video.

8 [ ] buttonSwitch between play/pause mode.

9 [MUTE] buttonPress to turn the mute function on/off.

10 [VIDEO SOURCE] buttonPress to toggle Video Source Menu. Press [ ] or [ ] button to select one of the video sources among HDMI, VGA, or MEDIA. Press [ENTER] button to confirm and exit.

11 [VOL UP] buttonPress to increase the audio output level.

12 [ ] button• Press to move the selection right in OSD

menu.• Press to increase the value in OSD menu.

13 [ENTER] buttonPress to activate the setting inside the OSD menu.

14 [ ] buttonPress to next part.

15 [ ] buttonPress to previous part.

16 [ ] buttonSpeed forward.

17 [ ] buttonSpeed backward.

Page 9: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

3

3. OSD Menu

3.1. Select the input signal:

Press “SOURCE” button coming to the signal list (PC-RGB, HDMI, Multi-media);Press ▲/▼ button to select your channel;Press “ENTER” button to confirm your selection;

Select input signal

Page 10: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

4

3.2. Image Section

Press “MENU” button to open the main page;Press ◄/► button to select “Picture”, and press “ENTER” button to the sub-page;

1. Please press ▲/▼ button to select the item;2. Press ◄/► button to adjust the parameters;3. Press “MENU” button to save the settings and back to last menu;

Picture Mode:Press ▲/▼ button to select the “Picture mode”, “ENTER” button to the next level, ◄/► to set. Option: standard, mild, user, dynamic;Under “User” mode, the user can modify contrast, brightness, sharpness and color;

Color TemperaturePress ▲/▼ button to select “Color Temperature”, press “ENTER” to the sub-menu, ◄/► to set. Options: medium, warm, user and cool; Under “User” mode, the user can modify value of red, green and blue;

Aspect Ratio: Press ▲/▼ button to select the “Aspect Ratio”, press “ENTER” to the sub-menu,and ◄/► to select. Options: Auto, Just Scan(under HDMI input), Zoom1, Zoom2, Full, 4:3;

Noise Reduction:Press ▲/▼ button to select the “Noise Reduction Mode”, “ENTER” button to enter sub-menu and ◄/► button to select: Off, Medium, Low, High.

Picture

Page 11: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

5

3.3. Audio Section

Press “MENU” to open the main page;Select “Sound” page by ◄/► button, press “ENTER” to the sub-menu;

1. Press ▲/▼ button to select the item; 2. Press ◄/► button to do the settings; 3. Press “MENU” button to save and back to upper menu;

Sound ModePress ▲/▼ button to select “Sound Mode”, press “ENTER” to get into the sub-menu; press ◄/► button to select, options: standard, music, sports, user, movie;Under “User” mode, user could modify the treble and bass value.

BalancePress ▲/▼ button to select “Balance”, press “ENTER” to get into the sub-menu, press ◄/► button to select.

Auto VolumePress ▲/▼ button to select “Auto Volume”, press “ENTER” to get into the sub-menu, press ◄/► button to select “on” or “off”;

Surround SoundPress ▲/▼ button to select “Surround Sound”, press “ENTER” to get into the sub-menu, press ◄/► button to select “on” or “off”;

Sound

Page 12: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

6

3.4. Time Section

Press “MENU” to open the OSD;Press ◄/► button to select “Time”, and press “ENTER” to the sub-menu;

1. Press ▲/▼ to select the item;2. Press ◄/► button to do the settings;3. Press “MENU” button to save and back to upper level;

Date: press ▲/▼ to select “Date”, and ◄/► to set;Month: press ▲/▼ to select “Month”, and ◄/► to set;Year: press ▲/▼ to select “Year”, and ◄/► to set;Hour: press ▲/▼ to select “Hour”, and ◄/► to set;Minute: press ▲/▼ to select “Minute”, and ◄/► to set;Second: press ▲/▼ to select “Second”, and ◄/► to set;

On/Off TimerPress ▲/▼ to select “On/off Timer”, press “ENTER” to confirm. Press ◄/► to set; “On” or “Off”; When the timer is on, there are 5 groups of timer can be set with options of “Execute” or “Skip”.

Time VolumePress ▲/▼ to select “Time Volume”, press “ENTER” to confirm, and ◄/► to set; “On” or “Off”; When this function is on, there are 5 groups of time slots for volume setting;

Display ModePress ▲/▼ to select “Display Mode”, press “ENTER” to confirm, and ◄/► to select, with options: “off”, “hour/minute/second”, and “hour/minute”;

User ResetPress ▲/▼ to select “User Reset”, press “ENTER” to confirm, and ◄/► to select “Yes” or “No”;

Time

Page 13: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

7

SaveReadConfigPress ▲/▼ to select “Save Read Config”, press “ENTER” to confirm and select “save configuration file” or “read the configuration file” by ◄/► button, press “ENTER” to save;“Save Config”: save the current OSD settings to the CF card with the name of config.cfg;“Read Config”: Read and write the config.cfg file under CF card as the default settings;

Software VersionPress ▲/▼ to select “Software Version”, read the current software version.

Software Upgrade (USB)Press ▲/▼ to select “Software Upgrade”, press “ENTER” to confirm and ◄ button to confirm upgrading, and ► button to cancel upgrade. No power-off during the upgrade!

Page 14: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

8

3.5. OSD Settings

Press “Menu” to open the OSD page;Press ◄/► to select “Option” and “ENTER” button to confirm;Press ▲/▼ to select the item;Press ◄/► to set;Press “MENU” to save and back to upper level;

LanguagePress ▲/▼ to select “Language”, select Chinese or English;

Subtitle ColorPress ▲/▼ to select “Subtitle Color”, press “ENTER” to enter sub-menu and there are options of red, green, blue, white, pink, and cyan.

Subtitle BG ColorPress ▲/▼ to select “Subtitle BG Color”, press “ENTER” to enter sub-menu and there are options of gray, black, and blue;

Subtitle SpeedPress ▲/▼ to select “Subtitle Speed”, press “ENTER” to enter sub-menu and there are option of 1,2,3,4,5 listing from low to fast;

Play ModePress ▲/▼ to select “Play Mode”, press “ENTER” to enter sub-menu; There are playback modes of video, video+picture (background music will not be available under this mode), and picture+music (support background music);

Photo TimePress ▲/▼ to select “Photo Time”, press “ENTER” to enter sub-menu, and ◄/► to select. The display time is from 5 to 100seconds;

Option

Page 15: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

9

Picture Slide ShowPress ▲/▼ to select “Picture Slide Show”, press “ENTER” to set it to “on” or “off”;

USB Copy ModePress ▲/▼ to select “USB Copy Mode”, press “ENTER” to enter sub-menu. There are options of switch off, add, and replace for USB driver update content. The default setting is copy all the content from USB driver to SD/CF card, it can be turned off.“ADD” means add additional content to SD/CF card without deleting any content.“Replace” means copy the content from USB driver to SD/CF card while delete all the existing content from the SD/CF card.

Page 16: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

10

3.6. Media supported format:

Image

File extension Jpg, bmp, pngCodec Standard RGB

Max. Image resolution

Baseline:JPG: 1920 X 1080BMP: 1920 X 1080PNG: 1920 X 1080

Max. File name length 128 letters

Video

File extension .mpg, .avi, .wmv, .mov

Codec & Bitrate

MPEG-1MPEG-4

H.264AVCWMV

bitrate < 20Mbpsbitrate < 20Mbpsbitrate < 20Mbpsbitrate < 20Mbpsbitrate < 20Mbps

Music File extension .mp3

Page 17: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

11

4. Technical Specifications

4.1. EP4220Display:Item SpecificationsScreen Size (Active Area) 42” ePoster (106.68 cm)Number of Pixels 1920 (H) × 1080 (V) Pixel Pitch 0.4845 (H) × 0.4845 (V) [mm]Displayable Colors 16.7 Million colorsBrightness 350 cd/m²Contrast Ratio (Typical) 3000:1Viewing Angle 178 degrees

In/Out Terminals:Item SpecificationsSpeaker Output Internal Speakers 2.5W + 2.5WRS232C D-Sub Jack × 1

(9 pin) TXD + RXD (1:1)

HDMI Input HDMI Jack × 1 (Type A) (19 pin)

Digital RGB: TMDS (Video + Audio) MAX: Video: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)

Audio: 48 KHz / 2 Channel (L+R)Supports LPCM only

VGA Input D-Sub Jack × 1 (15 pin)

Analog RGB: 0.7V [p-p] (75Ω), H/CS/V: TTL (2.2kΩ), SOG: 1V [p-p] (75Ω) MAX: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)

General:Item SpecificationsPower Input 100-240V 50-60Hz, 3.3APower Consumption (Max.) 270 WPower Consumption (Typical) 180 WPower Consumption (DC off) < 7WDimensions [W × H × D] 685 × 1835 × 450 mmWeight 57 KgGross Weight 67 Kg

Environmental Condition:Item Specifications

Temperature Operational 0 ~ 50°CStorage -20 ~ 60°C

Humidity Operational 10 ~ 90% (Non-condensation)Storage 10 ~ 95% (Non-condensation)

Page 18: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

12

4.2. RS232 Command TableThe PC can control the LCD Monitor for specific actions. The Set-Function command allows you to control the LCD monitor behavior in a remote sit through the RS232 port.

Communication Setting - Baud Rate Select: 9600bps (fixed) - Data bits: 8bits (fixed) - Parity: None (fixed) - Stop Bits: 1 (fixed)

The Set-Function packet format consists of 5 bytes.

Name Length Command Value1 Value2 Value3 CR Byte Count 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes order 1 2 3 4 5 6

Set-Function description: Length: Total bytes of message = 5 ASCII (35H) excluding “CR”Command: Function command code: One byte ASCII code Value[1~3]: Three bytes ASCII that defines the value

EP4220 set command tableSet Function Length Command Code

(Hex)Value Range

(Three ASCII bytes)Comments

Power 5 21 000 : STBY001 : ON

Controlled power status: ON or Standby

Input Select 5 22 004 : HDMI006 : PC008 : USB

Contrast 5 23 000 ~ 100Brightness 5 24 000 ~ 100Sharpness 5 25 000 ~ 100Color 5 26 000 ~ 100Volume 5 35 000 ~ 100

900:Volume down(-1) 901:Volume up(+1)

Mute 5 36 000: OFF 001: ON (mute)

Restore default 5 7E 000 Rests to factory setting

EP4220 get command tableGet Function Length Command Code

(Hex)Value Range

(Three ASCII bytes)Comments

Get power status 5 6C 000 : STBY001 : ON

Gets the status of the power:000 = ePoster is in standby001 = ePoster is ON

Page 19: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

13

Customer SupportFor technical support or product service, see the table below or contact your reseller.Note : You will need the product serial number.

Country/Region Website T= TelephoneC = CHAT ONLINE Email

Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818NZ= 0800 008 822 [email protected]

Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775T (Toll)= 1-424-233-2533 [email protected]

Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/

Hong Kong ap.viewsonic.com/kr/ T= 852-3102-2900 [email protected]

India www.in.viewsonic.com T= 1800 266 0101 [email protected]

Korea www.kr.viewsonic.com T= 080 333 2131 [email protected]

Latin America(Argentina) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/

soporte/servicio-tecnico [email protected]

Latin America (Chile) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/soporte/servicio-tecnico [email protected]

Latin America(Columbia) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/

soporte/servicio-tecnico [email protected]

Latin America (Mexico) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/soporte/servicio-tecnico [email protected]

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico

Latin America (Peru) www.viewsonic.com/la/ C= http://www.viewsonic.com/la/soporte/servicio-tecnico [email protected]

Macau www.hk.viewsonic.com T= 853 2870 0303 [email protected]

Middle East ap.viewsonic.com/me/ Contact your reseller [email protected]

Puerto Rico & Virgin Islands www.viewsonic.com

T= 1-800-688-6688 (English)C = http://www.viewsonic.com/la/

soporte/servicio-tecnico

[email protected]@viewsonic.com

Singapore/Malaysia/Thailand www.viewsonic.com.sg T= 65 6461 6044 [email protected]

South Africa ap.viewsonic.com/za/ Contact your reseller [email protected]

United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688T (Toll)= 1-424-233-2530 [email protected]

Page 20: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

14

Limited WarrantyVIEWSONIC® Multimedia Digital Poster

What the warranty covers:ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components. How long the warranty is effective:ViewSonic Multimedia Digital Poster are warranted for 1 year for all parts excluding the light source and 1 year for labor from the date of the first customer purchase.Who the warranty protects:This warranty is valid only for the first consumer purchaser.What the warranty does not cover:1. Any product on which the serial number has been defaced, modified or removed.2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.

b. Any damage of the product due to shipment.c. Removal or installation of the product.d. Causes external to the product, such as electrical power fluctuations or failure.e. Use of supplies or parts not meeting ViewSonic’s specifications.f. Normal wear and tear.g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.How to get service:1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer

to Customer Support page). You will need to provide your product’s serial number.2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)

your address, (d) a description of the problem, and (e) the serial number of the product.3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or

ViewSonic.4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

4.3: ViewSonic Multimedia Digital Poster Page 1 of 2 EP_LW01 Rev. 1a 02-11-09

Page 21: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

15

Limitation of implied warranties:There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.Exclusion of damages:ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss

of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.3. Any claim against the customer by any other party.4. Repair or attempted repair by anyone not authorized by ViewSonic.Effect of state law:This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.Sales outside the U.S.A. and Canada:For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic Multimedia Digital Poster Page 2 of 2 EP_LW01 Rev. 1a 02-11-09

Page 22: EP4220 Multimedia Digital Poster - ViewSonic · EP4220 Multimedia Digital Poster User Guide Model No. VS15186 ... Information in this document may change without notice. No part of

16