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E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 [email protected] Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 [email protected]

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Page 1: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

Scotland Tom Litster0789 429 [email protected]

Chair: Oliver MyersTel: 0207 [email protected] Chair: Gemma MooreTel: 020 8736 [email protected]: Helen AtkinsTel: 0116299 5133 [email protected]

North WestDave Ward0787 980 [email protected]

Yorkshire & North EastAlistair MacKenzie0775 389 [email protected]

Midlands & WalesAllan Clews0775 389 [email protected]

East Midlands & East AngliaLisa Sims0773 661 [email protected]

West & North London M4 CorridorShirley Goodey0779 364 [email protected]

South & East London South EastDavid Blowers0771 765 [email protected]

South West London South WestDiane Paris-Hunter0784 300 [email protected]

Northern Ireland HECA Advisory Panel Representative: Noel RiceTel: 02890 [email protected]

Scottish HECA Officers’ NetworkRepresentative: Stephen Cunningham

Tel: 01506 [email protected]

E.ON Key Account Managers

Chair: Revathi BTel: 0161 342 2557

[email protected] Chair / Secretariat: Alison Hartley

Tel: 0161 242 5810 [email protected]

Chair: Steve MartinTel: 01443 864645

[email protected] Chair: Leanna Jones

01352 [email protected]

Secretariat: Erica MasonTel: 01633 223111

[email protected]

Chair: Rachel JonesTel: 01789 [email protected] Chair: Tom WinckleyTel: 01902 [email protected] Secretariat: Deborah GabbayTel: 0121 543 [email protected]

Chair: Colin AndersonTel: 01752 307176 [email protected] Chair: Erica Pretty Tel: 01202 [email protected]: Emma.QuestTel: 0175 [email protected]

Chair: Gemma MooreTel: 020 8736 [email protected] Chair: Norma NyaulingoTel: 0208 921 6238 [email protected]: Sarah HitchcockTel: 0845 450 3375 [email protected]

Chair: Darren AdamsTel: 0113 395 [email protected] Chair: Richard Smith Tel: 01302 [email protected]

Chair: Kathy AlcockTel: 01892 554275 [email protected]: Clare Everett Tel: 0207 922 [email protected]

Chair: Denise MarsdonTel: 0116 9886293

[email protected] Chair / Representative: Dave Malone

Tel: 01327 [email protected]

Secretariat: Helen Atkins Tel: 0116 299 5133

[email protected]

Chair: Andy StephensonTel: 0191 [email protected]: Ian Bloomfield Tel: [email protected]: Wendi Wheeler Tel: 01642777970 [email protected]

Chair: Julia BlackwellTel: 01480 [email protected]: Steve Adelizzi Tel: 01279 [email protected]: Bruce PittingaleTel: 05602 391 [email protected]

Page 2: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

1 2

From Wall to Wall

The UK's housing stock is esti-

mated at approximately 24.5

million dwellings. Within this

figure, approximately 36%

consist of non-cavity wall 1constructions . To date most

insulation activity has fo-

cused on cavity walls and

lofts. There are however, an

estimated 9 million hard to

treat homes in the UK, of

which 6.75 million have solid 2walls , most of which have

been bypassed.

Insulating a solid wall prop-

erty will return very high car-

bon savings as most solid or

non-traditional walled prop-

erties have very poor insulat-

ing values to begin with. Installing solid wall insulation 3could provide savings of between 2.4 and 2.5 tCO /yr . 2

Furthermore, approximately 45% of heat in a solid 4wall property is lost through the walls . Insulating these

properties can stop up to two thirds of this heat loss,

helping to combat fuel poverty. There are also non-

thermal benefits such as the improved appearance

of a building, reduced condensation and mould,

plus increased property value.

With the increasing focus on 'Hard to Treat' homes,

housing providers urgently need to invest in means of

making their properties more energy efficient. E.ON

offers a solid wall insulation funding package

whereby Local Authorities work with a designated

Key Account Manager in order to obtain subsidies

on solid wall insulation.

If you are interested in E.ON's funding offer, please

contact your local Key Account Manager (details

on the back cover).

1National Insulation Association weblink; www.nationalinsulationassociation.org.uk/housholder/householder-nia.html?nib insulation home body=solid-wall.html

2profile of the UK Solid Wall Insulation Sector (page 4) see attached

3Energy Saving Trust -www.energysavingtrust.org.uk/Home-improvements/Home-insulation-glazing/Solid-wall-insulation

4National Insulation Association weblink; www.nationalinsulationassociation.org.uk/housholder/householder-nia.html?nib insulation home body=solid-wall.html

Image courtesy of Alumasc Exterior Building Products Ltd

Image courtesy of Alumasc Exterior Building Products Ltd

Welcome to Carbon Action News

We are delighted to use this edition of the newly renamed Carbon Action News publication to announce the launch of the Carbon Action Net-work (CAN).

CAN has been in the pipelines since Defra proposed a repeal of the Home Energy Conser-vation Act.

The last year has been a pivotal time for local gov-ernment with the wide-spread take up of climate change and fuel poverty

indicators in Local Area Agreements

Additionally, with the Government recently introducing a department solely devoted to energy and climate change and announcing an additional £1 billion funding within its Home Energy Saving Programme fund, part of which will fund the proposed Community Energy Saving Programme, the potential for delivery at a local level is ever increasing.

This is why UK HECA decided to launch its new identity and widen its remit to include all aspects of the domestic-sector carbon footprint, and by doing so hope to encourage membership to officers from all local authority depart-ments with a climate change remit.

As well as continuing to showcase best practice stories and events, this special edition includes a launch publication that contains full details about the Carbon Action Network and the history of our organisation and how it has pro-gressed since the Home Energy Conservation Act was passed in 1995.

Don't forgot to look at the website, and visit the conference page to book a place at the 2009 Carbon Action Network Conference (formerly the Home Energy Conference) - see page 15. And see page 3 for more details of the launch of the Carbon Action Network at the LGA/EST Conference on 20 January.

- Oliver Myers, Chair of the Carbon Action Network

Carbon Action News is the quarterly news magazine of the Carbon Action Network

and was formerly knows as HECA Network News

Past issues of Carbon Action News and HECA Network News can

be downloaded from www.carbonactionnetwork.org.uk

Please send any news items, articles or pictures that you would like

to see in Carbon Action News to: Helen Atkins at the

Carbon Action Network Secretariat - [email protected]

Tel: 0116 299 51332-4 Market Place South,

Leicester, LE1 5HB

Page 3: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

3

Carbon Action Network Launches at the LGA Conference

On Tuesday 20 January 2009, the National Car-

bon Action Network (CAN) was officially

launched at the LGA / EST Conference at the

Lowry Hotel in Manchester.

The Carbon Action Network is the new identity

of the UK Home Energy Conservation Associa-

tion (UK HECA). The decision to rebrand was

taken after the Government’s announcement

to repeal the Home Energy Conservation Act

1995 and a consultation to our members pro-

vided a mandate for expanding the Network to

cover the full domestic-sector carbon footprint.

The new Network will now focus on supporting

local authority officers working on the Govern-

ment’s climate change and fuel poverty

National Indicators NI 185, NI 186, NI 187 and NI

188, although membership is free to anyone

from the public or private sector with an interest

in energy efficiency or fuel poverty.

The new Network will retain the structure and

membership of the old organisation while grad-

ually expanding to cover the full domestic-

sector carbon footprint including support for

areas such as planning, transport and waste

management and eventually broadening its

remit to focus on the full climate change

agenda.

The ten English and Welsh regional HECA Fora

fully support the change and will also be

rebranding to become the regional Carbon

Action Network Fora. Each region has it’s own

logo based on individually coloured version of

the national CAN logo reflecting the shared

aims and practices of the Network as well as

the autonomy that each region enjoys. The

new Network will also maintain its strong part-

nership with the Scottish HECA Officers’ Net-

work (SHON) and the Northern Ireland HECA

Advisory Panel - regions where the Home

Energy Conservation Act is not expected to be

repealed.

The Network also enjoys partnership with the

Local Government Association (LGA) as well as

the support of the Energy Saving Trust (EST) and

The Warm and Well in Derby Project

Derby City Council and NHS Derby City are working with local organisations, groups and residents to make sure that vulnerable older people in Derby get home energy advice and information so that they can afford to heat their homes.

The Warm and Well in Derby Project is jointly funded by NHS Derby City and Derby City Council and run by the Council’s Derby Home Energy Advice Service, which is based at the Council House.

The project is running for six months during win-ter 2008-09 and provides:

! advice and information on home energy grants and discount schemes that are avail-able

! advice on how to find out the best tariffs for gas and electricity

! referrals to other agencies

! in certain circumstances, home visits to dis-cuss home energy efficiency

! advice on benefit entitlement

! presentations to local groups about home energy efficiency and grants

! training for employees of partner organisa-tions.

! The key outcomes from the project will be to:

! improve home energy efficiency for vulnera-ble older people

! improve warmth and comfort for vulnerable older people

! reduce gas and electricity costs for vulnera-ble older people

! increase incomes through identifying benefit entitlement for vulnerable older people

! reduce the likelihood of vulnerable older peo-ple suffering from excess winter deaths

! reduce the likelihood of vulnerable older peo-ple suffering from fuel poverty.

For further information, please contact Richard Murrell, Home Energy Advice Manager at Derby City Council on 01332 255317, email [email protected]

the Department of Energy and Climate Change

(DECC).

At the Conference, Oliver Myers, the Carbon

Action Network Chair gave a presentation to offi-

cially launch the organisation. Oliver started by

announcing the launch of the Network, explain-

ing its aims, structure and origin and finished with

a rallying cry to encourage local authority cli-

mate change officers and other interested par-

ties to join.

Helen Atkins and Rob Leeson of the Carbon

Action Network Secretariat took along the new

CAN exhibition stand to the event to sign up new

members, giving away free energy efficient

lightbulbs, pens and sweets, provided by our

sponsor organisation E.ON.

The Network's core activities offer members an

annual conference (see page 15), the Carbon

Action Network website, dissemination of infor-

mation a voice to Government through consulta-

tions and representation as well as publishing Car-

bon Action News, the free quarterly news maga-

zine you are now reading!

If you’ve received this magazine under your own

name, then are already a member of the organi-

sation. If not, and you, or any of your colleagues,

would like to join for free, please see the contact

details below.

The Network’s website was also simultaneously

rebranded to reflect the new identity. The website

will also be fully redeveloped later in the year pro-

viding many new feature and a clearer more user-

friendly structure. The new address is:www.carbonactionnetwork.org.uk

Local authority employees, workers in the private

sector and other interested individuals can join for

free by contacting Helen Atkins at the National

CAN Secretariat. Tel: 0116 299 [email protected]

Oliver Myers, Chair of the Carbon Action Network addresses the audience at the LGA/EST Conference.

Helen Atkins of the Carbon Action Network Secretariat signed up new members on the exhibition stand.

4

Page 4: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

Crucial New Project is Launched in Tees Valley to Support Residents this Winter

An icy morning provided an appropriate back-

drop for the launch for the National Energy

Action's (NEA) Warm Homes Campaign and

the Tees Valley Hotspots project at Hartle-

pool’s Maritime Museum function rooms.

The Tees Valley Hotspots project will improve

the health and living conditions for local resi-

dents by linking them into existing available

services. It has evolved through a partnership

between the Energy Saving Trust advice cen-

tre; Jobcentre Plus; Cleveland Fire Brigade

and the NHS.

Utilising a simple referral card, the Hotspots pro-

ject allows partners such as fire safety officers

and health visitors to identify households that

may be living in cold, damp conditions or liv-

ing on a very low income and offer them assis-

tance to address these problems. By complet-

ing the Hotspots referral card, the householder

will be referred to an appropriate scheme or

partner that can provide them with the

required service.

The Energy Saving Trust advice centre will train

front-line staff within key partner agencies to

recognise vulnerable households as part of

their routine home visits.

The event, which was attended by approxi-

mately 50 representatives from local authori-

ties and the voluntary sector, was opened by

Claire Green of NEA. Presentations on how

the Hotspots project was developed were

given by Les Jones of Cleveland Fire Brigade

as well as Brendan Prior and Sue Vickers from

the Energy Saving Trust advice centre for the

North East.

Attendants included Ian Wright MP for

Hartlepool, who gave his endorsement to the

scheme before he and representatives from

the project partners signed the Hotspots dec-

laration.

For more information on the Tees Valley

Hotspots project, contact the

Energy Saving Trust advice centre

on freephone 0800 512 012.

Community Groups Receive Reward for Helping Vulnerable Groups

A grant from the Government's Community Energy Efficiency Fund (CEEF) permitted the Groundwork Trust to work in partnership with Salford City Council to deliver fuel poverty training to over 20 organisations & community groups. Organisations taking advantage of this programme included Age Concern, Salford's Home Improvement Agency and the city's handypersons scheme Helping Hands. Smaller Community groups included residents groups and over 60s clubs.

Organisations and Community groups through the training are encouraged to refer vulnerable private sector households via Salford's City Council's Affordable Warmth Referral Network for Warm Front and utility company grants and also for help from Helping Hands for draught-proofing, the Home Improvement Agency and also to the Department of Works & Pensions and Welfare Rights Service for income maximisation.

This scheme was launched in winter 2007 and to date has received over 500 referrals. To encourage referrals for CERT funded home insulation E.ON has made available a Community Reward for successful referrals. In August, organisations and community groups that had made successful referrals received notification of the reward their activity had generated.

Councillor Maureen Lea, Salford City Council's Lead Member for Community Health and Social Care said: "Those who have poorly heated and insulated homes are often the most remote members of the commu-nity who are unaware of the problem. This funding will give community groups, who have access to these people, the power to make their homes warmer and more energy efficient”.

Further information is available from Les Laws (0161) 922 8798 or email [email protected]

(left to right) Helen Taylor (Groundwork Trust), Clive Fowler (E.ON's HeatStreets Products Manager), Councillor Peter Connor (Lead Member for Housing) and Emma Lowe (Salford's Welfare Rights Service)

Health Through Warmth in Wallsall Council

Walsall Council introduced the npower Health Through Warmth scheme in the borough in October 2006. The scheme was funded for the first two years through the Walsall Strategic Partnership utilising Neighbourhood Renewal Funding. From December 2006 through to March 2008, £1.2 million was invested in energy efficiency and heating measures for clients referred to the Health Through Warmth scheme.

For the year 2008/09 Walsall has committed a further £1,000,000 from its capital programme which reflects the Council’s support for the scheme which was highly commended at the Council’s Civic Awards earlier this year. Up to the end of October 2008, the scheme had received a total of 770 referrals and installed energy effi-ciency measures in over 600 properties.

A recent example of where Walsall Council's npower Health Through Warmth scheme is helping a local resident in the New Deal Area is for a client that suffers from cerebral palsy and other condi-tions and because the home had insufficient central heating and inadequate insulation the clients’ health was adversely affected by living in cold housing conditions. The Council and Health Through Warmth have helped by having addi-tional radiators fitted in the clients' home along with having the cavity walls insulated. This provides a warm environment for the client and also helps to reduce heat loss from the property by over 30%.

This client’s case illustrates how the Health Though Warmth scheme can help provide a warmer and healthier home environment. The client’s mother says “the addition of radiators in our living areas in the house has really helped with my daughter's circulation problems along with her other condi-tions. The insulation to the cavity walls has really helped too in keeping the home warmer and is saving on our gas bills too!”

There are 14 active npower Health Through Warmth partnerships embracing 21 Primary Care Trusts and 24 Local Authorities across England and Wales. Up until the end of September 2008, the scheme has received 41,581 referrals, trained 15,631 key workers, levered £32.9 million of funds, accessed £423,000 of Charitable funds and spent £3.3 million of npower Health Through Warmth's Crisis Fund.

For further information about the other areas the scheme is active in visit www.healththroughwarmth.com

5 6

Page 5: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

Leeds Sees its First Hydrogen Car…in Miniature

The first hydrogen-fuelled car in Leeds has hit the

streets - but it's not about to start ferrying people

around the city's streets.

The model car, powered by water and sunlight,

was the first prize in a competition run as part of

efforts by Leeds City Council's Fuelsavers team to

boost Leeds' energy efficiency.

Andy Million picked up his new hydrogen car at a

ceremony hosted by Councillor Barry Anderson,

Leeds City Council's lead member for energy effi-

ciency. Other prizes included a lightweight fast-

charge, fast-action lithium ion-powered battery

lawn mower, one of the first in the UK, won by

Geoff Carter of Bramley and a wind-up 2 GB Eco

Media Player designed and produced by Trevor

Bayliss, who invented the first wind up radio.

The futuristic toy runs on 100% 'clean' fuel pro-

duced by a miniature solar-powered hydrogen

refuelling station that uses the sun's energy to con-

vert water to hydrogen, which is based on technol-

ogy being prototyped in full-sized cars by leading

motor manufacturers including Toyota, GM, Ford,

Honda, and Daimler-Chrysler.

The lucky prize winners responded to a mailing to

81,000 households in Leeds, aiming to find how the

city's housing stock is improving its energy effi-

ciency - with more than 12,500 households

responding.

The results will be fed back to central government

to show how well Leeds are doing in reducing

one of the main climate change gases, carbon

dioxide. The prize draw was included in the mail-

ing to thank Leeds residents for their continued

support in providing such valuable information to

the Council. In 2006, households in Leeds saved

more than 88,000 tonnes of CO with over 25,000 2

households seeking help and advice about insu-

lation.

Councillor Barry Anderson, Leeds City Council's

lead member for energy said:

"Given this survey is designed to find out how well

Leeds are doing on reducing carbon dioxide and

fuel use, it only seemed fit that we should offer

prizes that reflect energy and carbon saving in it's

own right.

“I can tell you the toy hydrogen car was much

converted and we all want one.

“In future I'm sure many people would like a real

one, but we might have to wait a few years to see

one in and around Leeds, though we live in

hope."

For more information, please visit Leeds City Coun-

cil's web site at www.leeds.gov.uk/fuelsaversor telephone Leeds City Council's Fuelsavers

Team on Leeds (0113) 3957159 for the latest on

energy grants in the city and beyond.

Mr & Mrs Geoff Carter (Front left and front right),Cllr Barry Anderson (rear left), Andy Million (Rear Right)

Kirklees Warm Zone

Kirklees Council is in the heart of Yorkshire and

includes a unique mixture of urban areas such as

Huddersfield and Dewsbury and vast areas of

countryside. The Kirklees District has almost

400,000 residents and the Council employs over

18,000 staff, with an annual budget of £500 mil-

lion.

Kirklees Council has a track record of climate

change innovation dating back to 1989 when it

was the first council to commission a State of the

Environment Report. Kirklees Council launched

its Green ambition in 2007, which is:

“To be a beacon of green living in the UK and at

a European level and to mainstream sustain-

ability into decision-making”

As part of this Green Ambition, the Council has

developed and funded a number of initiatives

on climate change mitigation and adaptation,

including the Kirklees Warm Zone programme.

Kirklees Warm Zone is an energy efficiency

scheme developed to address the continued

challenges of climate change by making the

local housing stock more energy efficient and

reducing carbon emissions. The scheme also

helps to reduce fuel poverty and offers a num-

ber of services to improve the health and

wellbeing of Kirklees residents.

The scheme is unique as it offers free insulation to

all suitable homes across Kirklees regardless of

household income. It also offers a range of

other services, such as benefits and debt

advice, a free carbon monoxide detector, free

energy saving lightbulbs, fire safety checks and

energy efficiency advice, through its network of

partner organisations.

Kirklees Warm Zone was launched in February

2007 and aims to visit 170,000 homes and insu-

late 53,000 lofts and 35,000 cavity walls by mid

2010. As of 10 October 2008, 88,704 households

have been visited. Loft insulation has been

installed into 13,066 homes and cavity wall insu-

lation into 6,989 homes - saving an estimated

13,289 tonnes of CO .2

The insulation work carried out under Warm Zone

has a direct impact on the spending power of

householders by helping residents to save an

average of £140 on their winter fuel bills.

So far 7,970 households have been referred for

benefits or debt advice. The expected increase

in benefit take-up as a result of these referrals is,

on average, £1537 per claimant.

Kirklees Warm Zone has generated around 65

jobs for Kirklees Energy Services (KES), a social

enterprise which delivers the scheme, and the

insulation contractor Miller Pattison has created

a new depot in Cleckheaton with 70 employees.

- Kirklees Council Environment Unit

7 8

Page 6: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

10

The Carbon Action Network Conference 2009

Conference Programme

Pre-conference evening - 13 May 2009

Conference Day 1 - 14 May 2009 Plenary Session Programme

Evening Programme

Conference Day 2 - 15 May 2009 Plenary Session Programme

Previously known as the National Home Energy Conference, this will be the first Conference under UK HECA’s new identity, the Carbon Action Network. For delegate and exhibition prices and to book your place visit: www.carbonactionnetwork.org.uk/conference.

(The following is a draft programme. The organisers reserve the right to changespeakers, timings and any other aspect of the programme at any time.)

21:00 Pre-conference networking event with drinks reception

Time Programme Item Speaker09:30 Coffee, registration & exhibition viewing10:00 Conference Opening Oliver Myers - Carbon Action Network Chair10:10 E.ON Sponsor’s Welcome Address John Fawcitt - Energy Efficiency Operations Manager10:20 Ministerial Address TBC10:40 Developing Low Carbon Economies Philip Mind, LGA11:00 Energy & Environmental Technologies Prof Mohamed Pourkashanian, Engineering Faculty, Leeds University11:20 Q & A11:30 Break & exhibition viewing12:00 Adaption of Transport TBC12:20 Planning, Planning, Planning Nia Prys-Williams, PRP Architects12:40 A Local Approach to Climate Change Alan Jones & George Munson, Leeds City Council13:00 Lunch & exhibition viewing14:00 Site Visits: (delegates can attend one only)

1. TBC 2 .Tour of Drax Power Station 3 .National Coal Mining Museum (with optional decent to coal pit)

16:30 Close

Time Programme Item18:45 Drink reception in Exhibition Area19:25 Seating call for Gala Diner19:30 Mayor’s welcome address20:30 After dinner speaker (TBC)21:00 Disco

Time Programme Item Speaker09:00 Coffee & exhibition viewing09:30 World Wide Weather Paul Hudson, Climate Correspondent & Meteorologist, BBC Look North09:50 Wood Fuel Cluster Robin Riddley, South Yorkshire Forest10:10 Energy Saving Trust (EST) Andy Deacon and Andrew Benfield, EST10:30 Q & A10:40 Break11:00 Why Waste Waste? Nick Dawber, ENERGOS11:20 Growing old in a changing climate Dr Gary Haq, Stockholm Environment Institute, University of York 11:40 Reducing Carbon Emissions Zoe Leader, WWF12:00 Q & A12:20 Lunch13:00 Seminars: (delegates can attend two, One hour each)

1. The clean coal debate (E.ON Clean Coal and Climate and Renewables depts.)2 .Best Practice Case Study – ‘Project Counter Attack’, Blackpool Council 3 .TBC 4. TBC

15:30 Close

Page 7: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

New Partnership Saves Lives and Saves Energy this Winter as Older People Warm to New Technology

The lives of many older people in Newcastle

could be saved this winter thanks to a new part-

nership between the npower Health Through

Warmth project and the Community Care

Alarm Service at Your Homes Newcastle.

Using the latest ‘telecare’ technology to auto-

matically detect dangerously low tempera-

tures in people's homes, the Community Care

Alarm Service (CCAS) can respond by sending

Mobile Wardens to offer help and take tempo-

rary heaters in emergency situations.

The equipment has been funded by Health

Through Warmth and will be installed in the

homes of some of CCAS' customers who are

most vulnerable to the cold. This will include

people aged over 80, who have suffered from

a stroke, heart condition or mobility problems.

Allyson McLeod-Hardy from CCAS says “Even

though our telecare devices are helping peo-

ple to live safely and independently in other

ways, many people just aren’t aware of the sup-

port available for protecting themselves

against the cold. In addition to keeping them

safe with telecare, we can now refer them to

Health Through Warmth for advice on reducing

their energy bills, keeping their homes warmer

and accessing funding to help meet rising

costs.”

Health Through Warmth was set up in 2000 to

tackle fuel poverty and reduce cold-related

illness and winter deaths. It was set up by

npower in partnership with the NHS and

National Energy Action, and has been working

with Newcastle City Council and Newcastle Pri-

mary Care Trust since 2003. Looking after New-

castle residents is the partners' top priority but

the project will have an environmental benefit

too - enabling many people to insulate their

homes properly and reduce energy consump-

tion whilst staying safe.

For more information on the project,

email [email protected]

Community Carbon Champions

With the cost of fuels

expected to rise by

40% over the next 12

months, the Borough of Poole and Poole Housing

Partnership have been working in partnership to

make households aware of their energy usage

and how they can save money.

The aim of the campaign is to help reduce house-

hold energy consumption by allowing people to

see how much energy they use. The households

will also be offered advice on how they can

reduce the amount of energy they use and with it

their bills.

Erica Pretty, the Borough of Poole's Principal Pri-

vate Sector Housing Officer, explains how it works:

“We fit a Smart Meter into your home, which mea-

sures the energy used. It doesn't cost you any-

thing.

“The meter is with you for 8 weeks and during this

time, energy saving advice will be offered and

your energy usage can be monitored accord-

ingly.

“At the end of the trial, the meter is removed but

hopefully the energy saving advice stays!

“We hope to return to households after several

months, to see if the tips learned in the project are

still saving energy and money.”

Local Community Representatives of Poole Hous-

ing Partnership trialled the campaign. Upon

removal of the smart meters the feedback col-

lected was very positive. The Representatives told

Poole Housing Partnership's Financial Inclusion

Officer how they found the project: “Found it Edu-

cational”, “A good teaching tool”, “Good idea,

makes people aware of what you are wasting

and what you are saving”, “Easy to use, and

recording information becomes habit”, “'Makes

you think” were some of the responses.

The project is an on-going campaign and we look

forward to working with more households to help

them understand their energy usage.

If you would like to know more about the pro-

ject, please email [email protected] or

[email protected].

FinSH

Financial and Support Instruments for Fuel

Poverty in Social Housing (FinSH) is a 30-

month project, supported by Intelligent

Energy Europe and managed by Severn

Wye Energy Agency in the UK. The project

seeks to provide information to social

housing providers to support improve-

ments in sustainable energy use and

reduce the risk of energy poverty in exist-

ing housing.

Against a background of rising fuel prices

and the increase in the number of house-

holds which are struggling to pay for their

energy bills, FinSH will review existing

financial products that could be used to

fund retro-fit sustainable energy mea-

sures for social housing, and produce

guidance on financial and other relevant support

mechanisms.

The project aims to develop at least six packages of

financial and strategic support measures for social

housing providers, and these are to be disseminated

to more than 1,500 stakeholders. It is also intended to

raise awareness and provide information to over a

million people across 12 different countries.

FinSH aims to achieve increased knowledge of:

! existing financial products for the fuel poor and

social housing providers

! energy behaviour of tenants

! support and strategy guidelines for tenants relat-

ing to their active participation in the develop-

ment of retrofit programmes

FinSH will review and collate financial and strategic

support mechanisms for sustainable energy

improvements in existing social housing in the five

partner countries.

The project will also carry out a review of energy use

behaviour and guidance needs of residents and

other stakeholders, in order to identify some of the

common barriers to retro-fit measures in the respec-

tive countries.

Severn Wye Energy Agency will use the evidence

provided by the partners during the early months of

the project to develop a guide for institutional part-

ners and social housing providers which will detail

the kind of on-going support that is needed by fuel

poor households.

The completed guide will cover aspects such as:

! briefing documents on fuel poverty and social hous-

ing

! developing an affordable warmth action plan

! engaging social housing staff and tenants

! skills and resources needed to develop retro-fit

programmes

! integrating energy efficiency programmes with main-

tenance and repair

! training programmes for staff

! developing advice materials for tenants

! integrating renewable energy technologies

! developing financial packages for retro-fit

Other published materials will include a number of

case studies that will be compiled at different stages of

the project.

All dissemination materials will be translated into the

five languages of the project: English, French, Italian,

German and Polish. The project outputs will be dissemi-

nated through the website, information events, semi-

nars and media articles.

For more information visit the UK project webpage:

www.swea.co.uk/proj_FinSH

To down load Financial Products and Case Study

reports visit www.swea.co.uk/finsh_downloads.shtml

Should any Local Authority with housing stock be

interested in featuring as a case study, then get in

touch with Stuart Davies at Severn Wye Energy

Agency. Email: [email protected], Tel: 01982 551006

1211

Page 8: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

Stockport Council Joins Forces to “Kill The Chill” this Winter

England and Manchester City football star Shaun

Wright-Phillips was in Stockport on 13 November to

give his backing to the Winter Warmth event and

encourage older people to find out more about

the many services available to help them.

Organised by Stockport Council and Age Con-

cern Stockport as part of the ‘Kill the Chill’ cam-

paign, the event, which was held at the Plaza

Theatre, proved a huge success and attracted

hundreds of visitors from across the borough.

Stalls from a variety of local organisations offered

useful information about topics ranging from

energy efficiency and eating well to combating

the cold, caring for carers, debt advice and

managing money. Goody bags containing items

such as light bulbs and energy saving products

were handed out, whilst 150 lucky winners took

home a winter warmth pack complete with

thermal socks, gloves and fleece blankets.

The event received its formal opening by the

Leader of Stockport Council, Councillor Dave

Goddard, whilst The Mayor of Stockport, Council-

lor Pam King, also attended and offered her

support.

(from left to right)

Councillor Dave Goddard - Leader of Stockport Council

Margaret Brade -Chief Executive of Age Concern

Manchester City's Shaun Wright Phillips

Clare Redfern -SMBC HECA Officer

The Mayor of Stockport - Councillor Pam King

(from left to right):

Simon Tao (Energy Help),

Pete Betts (Bradford Council),

Sam Smith (npower)

and Danny Beasley (eaga surveyor)

Community Warmth Scheme in Bradford

The new Community Warmth Scheme has been launched in the Bradford district, aiming to improve the energy efficiency of the private sec-tor dwelling stock and reduce fuel poverty in the area.

Community Warmth will be visiting 170,000 owner occupiers and private rented households over the next two and half years across the whole Brad-ford district offering free or subsidised domestic energy efficiency measures to every private sec-tor resident. The programme is valued at approxi-mately £27 million over its lifetime. Bradford Coun-cil has identified extra funding to ensure that free insulation measures will be offered to households with residents aged 60 or over. People living in Council Tax band 'A' or 'B' private sector proper-ties will also be entitled to free cavity wall insula-tion where technically possible (this may be extended to other bands in the future). A unique feature of the scheme is that it offers a free home energy survey by a qualified surveyor as part of the initial 'one stop' contact on the doorstep, thus keeping the 'drop out' rate to a minimum. This means that a resident can be put on to the Warm Front scheme where appropriate as part of this first visit.

The scheme originated from the consultation pro-

cess when the district's Affordable Warmth Strat-egy was developed in conjunction with National Energy Action (NEA). This identified a need for a district wide initiative to improve the energy effi-ciency of the private sector housing stock and to alleviate fuel poverty in the area. The Council then successfully bid for money from the Neighbour-hood Renewal Fund to help explore the various options for a scheme that would best suit the Brad-ford district.

npower were identified as the preferred CERT part-ner following a tendering process by the Council. npower then worked with the Council to adapt its Community Warmth model to best meet the needs of Bradford. eaga plc was appointed as the delivery partner, enabling the scheme to take advantage of their qualified Warm Front surveyors.

Community Warmth will help Bradford Council to meet its targets to reduce carbon emissions (NI186) and to fight fuel poverty (NI187) and ensure that the district's residents will be given the oppor-tunity to benefit from free or subsidised insulation measures and the associated savings on fuel bills and advantages of increased thermal comfort. Early indications are encouraging, with the scheme yielding 638 insulation measures and 220 Warm Front jobs in the first few weeks.

- City of Bradford Metropolitan District Council

Stockport Council and Age Concern Stockport

are working together to help ensure that older

people have access to the information and

advice needed to help them keep warm over

the cold winter months.

Councillor Maggie Clay, Executive Member for

Adults & Health, said: “I was delighted to see so

many people turn up and take advantage of the

specialist advice available to them at the Winter

Warmth event. The whole day was an enormous

success and we hope that as many people as

possible have become more aware of the

heating and energy saving help on offer. Having

Shaun Wright-Phillips on hand to lend his support

was fantastic and only serves to underline the

importance of making sure that people stay

warm and well this winter.”

Stockport Council's "Kill The Chill" campaign is

incorporating a range of activities with its part-

ners, the Stockport Express, PCT, Energy Saving

Trust Advice Centre, Age Concern to name a

few. Activities will include: events, a sponsored

abseil, a talking leaflet, British Sign Language

leaflet, press releases, web updates and much

more.

For more information on how to Kill The Chill, log

on to www.stockport.gov.uk/killthechill

1413

Page 9: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

Advice Insulates Fuel Poor from Rising Energy Prices

Scores of residents have found out ways to beat rising energy prices and keep their homes affordably warm at the launch of a three-year campaign to help stamp out fuel poverty.

More than 50 householders attended Stoke-on-Trent City Council-backed drop-in sessions to gain expert advice on areas including insulating their lofts and walls, and using more efficient and inexpensive appliances.

The sessions were part of a full-day event on 5 November to announce a city-wide Affordable Warmth Strategy. The strategy commits the coun-cil and its partners to spend around £18 million over the next three years on improving insulation on 20,000 homes, referring 3,000 households for benefits health checks and delivering energy effi-ciency training to health, housing, social care and voluntary agency staff.

Ronald Totton, 65, is retired and lives in a one-bedroom bungalow in Longton. He said: “My house has electric radiators, but I would like it upgraded to have gas central heating. I spend £40 a month on electricity but was told in Octo-ber my bill would rise to £58 a month. This is a lot of money for me.

“I have spoken to people from Beat the Cold and npower who are now looking at ways I can be put on a cheaper tariff and get my metres read more regularly.”

Youngsters from Alexandra Junior School, Normacot also attended the event to explain how the school is only one of five in the city to have green flag eco status. Pupil Esobel Christian, 11, said: “We have an eco committee at school and have a tick-list every day for things like turn-ing off lights, and computers. We have posters up around the school too and we are monitoring gas and electricity use - we have used more in Octo-ber and November than we did in September because it is getting colder. It is very important to save energy and we tell our mums and dads how

to use less energy at home too.”

The launch event also saw around 80 delegates from voluntary and community groups, energy suppliers, health practitioners and registered social and private landlords attend a morning conference.

They heard from Bob Carter, Regional Director of Warm Zones, who explained that an esti-mated five million people are living in fuel pov-erty in the UK and that energy prices have risen 29.7 per cent in one year. He also explained that the average household gas and electricity bill has risen from £715 per year, to £1,287.

Peter Sumby, Director of Operations at National Energy Action, told delegates households living in fuel poverty are those which spend 10 per cent of their income on fuel in order to keep warm. He said that people with asthma are twice as likely to live in damp homes and that for every temperature fall of one degree below the winter average, there are 8,000 additional deaths each winter. He said trends show for every two days after such a temperature fall, there are more heart attacks in Britain; for every five days after, there are more strokes; and for every 12 days after, there are more respiratory illnesses.

Councillor Joan Bell, Portfolio Holder for commu-nity Safety and Neighbourhood Management, said:

“The strategy commits the council and its part-ners to improving housing conditions and reduc-

ing energy usage in the city's housing stock.

“We have already made some good progress in re-housing between 700 and 1,000 people from clearance areas. In the last two years, North Staffordshire Warm Zone has assessed 40,500 properties, installed 2,460 loft installations and 1,940 cavity wall insulations and helped people access around £1m as a result of benefits advice.

“These are tremendous achievements, and other partners have carried out equally excellent work. But we know that there is a lot more to do too. For example, the city also has around 87,000 private sector houses and the latest figures tell us 31 per cent of households were living in fuel pov-erty. However this figure is likely to have increased due to rising energy prices. This three-year strategy will commit the Council and its part-ners to spending around £18m in helping city households keep affordably warm.”

A video giving advice about keeping affordably warm is available on You Tube at:www.youtube.com/watch?v=QYHYtP2ZU3g. Residents can also call the energy efficiency advice line, managed by Beat the Cold, for free, local advice on 0800 389 2258.

The Affordable Warmth Strategy has been devel-oped with a range of local public, private and voluntary organisations - Age Concern North Staffordshire, Beat the Cold, Catch-22 Solutions, the Local Pension Service, NHS Stoke on Trent, Saltbox, Staffordshire Housing Association, Warm Front and Warm Zone.

15 16

David Bellamy Opens Ground-breaking Eco Estate

The West Midlands’ first Eco Estate – with homes that use 50 per cent less energy – was officially opened by television favourite and environmentalist David Bellamy.

The design ethos underpinning this £4 million development at Cross Street South in Blakenhall is one of energy efficiency. The properties are eco-friendly builds that use 50 per cent less energy than standard homes and only need two kilowatts of heat as opposed to the usual eight to ten. It also uses a range of low maintenance materials such as cedar cladding, an alpine sedum roof and recycled wood in its kitchen units.

Cabinet Member for Regeneration, Council-lor Paddy Bradley says: “We are proud to have this exemplar project here in Wolverhampton. All the partners involved have worked hard to deliver a development which addresses the needs of the local com-munity as well as the causes and impacts of our changing climate.”

The opening was packed with events includ-ing a Blue Peter time capsule buried by David Bellamy and children from Graiseley School. He showed residents how to grow vegetables on the estate’s allotment and plant a tree with one of the children.

All Saints and Blakenhall Community Devel-opment project (ABCD) funded the pavilion feature, built within the grounds of the devel-opment to form part of the communal gar-den. The pavilion and the eco-garden are used for educational purposes, offering study opportunities for local school children. Groups of local residents are also encour-aged to visit the site to see how the estate works.

David Bellamy told the Council: “It was a day of fun for the lucky people who are fortunate enough to live at Cross Street. I want to thank all those involved in this development for car-ing so much about the environment.”

www.healththroughwarmth.com

Page 10: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

Energy Efficient Shopping

As we advance into the millennium, it is

impossible to overlook what a great resource

the internet has become in order to find out

ways to understand energy use across the

home. Not only is a wide range of information

available, it is also easy to identify ways to use

energy more efficiently and the behaviours

which make this possible.

E.ON's Energy Shop provides tenants or

homeowners with the opportunity to buy high

quality, energy efficient products on line. It is

available to everyone - whether an E.ON

customer or not - and is an excellent resource

to promote to any individual interested in

saving energy or reducing their bills.

To access the shop, users can go to

eonshop.com. From here, a wide-range of

energy saving products can be viewed and

purchased from real-time electricity monitors to

solar security lights. For each product, there is

technical information and details on how it

operates. A list of alternative products the

consumer may be interested in is also specified.

Furthermore, if a homeowner or tenant is on

specific benefits, they are also eligible for free,

mixed low energy light bulbs.

One of the most handy yet simplest products on

the web shop is the wind-up LED torch. This

device has proved especially popular with the

over-70s and is perfect for use in the car or an

emergency since no batteries are required.

Winding the handle for just one minute gives

over 30 minutes of light from the rechargeable

battery with over 5 hours lighting time when fully

charged. Another product in demand is the

tear-drop night light which is popular amongst

both children and the elderly as a means of

providing a sense of security and light.

Tenants can also be directed to the Going

Green section of eonenergy.com to a fact-

filled Interactive House which provides detailed

information on an individual's energy use in the

home plus advice on how to reduce their CO 2

emissions. Following a link on the Energy

Efficiency section of E.ON UK's homepage,

tenants can calculate the total CO savings to 2

be made in their homes as well as receive

advice on products and behaviours which will

enable them to save energy. By clicking on a

room of the house and selecting an area,

information on specific energy and financial

savings can be accessed. For example,

switching off electrical items like TVs rather

than leaving them on standby can provide 1savings of £11.45 or 51.3 kg of CO .2

For more information on energy saving

appl iances and advice, tenants or

homeowners can be directed to the Energy

Efficiency area of the E.ON UK's website

(www.eon-uk.com). Alternatively E.ON's Key

Account Managers can advise on details of

funding for specific energy saving products

Please see the back cover for details on how

to contact them.

1This assumes the television is used 5.92 hours per day at an elec-

tricity unit rate of 9.59p/kWh. The electric CO amount is on Car-2

bon Trust figures as at 03/09/07.

17

Page 11: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

energy and money

How to save

Visit: eonchallenge.com/interactive-house

With the onset of the credit crunch it’s becoming increasingly important to provide your tenants with advice on reducing their energy usage and therefore save money on electricity and gas bills.

E.ON’s forward thinking approach to energy conservation and bill reduction means their energy effi ciency experts

have developed some ingenious interactive tools to help calculate where energy could be saved. An online

house enables your tenants to select specifi c rooms in the home and discover smart ways to save money. With

each cost cutting choice, the house will work out how much energy, money and CO2 can be saved per room.

To fi nd out more visit: eonchallenge.com/interactive-house

Energy saving products help show how making small changes could result in big savings. Go online to E.ON’s

energy shop to explore a range of great energy saving products including energy saving light bulbs, lamps and

new product innovations such as a wind up LED torch, visit eonshop.com

EON’s Top Energy Saving Tips

• Keep out the chill. Closing curtains at dusk helps

stop heat escaping and draughts coming in.

• Cover up. Lids on saucepans reduces the heat

setting needed.

• As tempting as it is, clothes should not be dried on

the radiator. It makes boilers work harder than they

need to and costs more.

• Try to keep freezers at least three quarters full, but

don’t overfi ll fridges.

• Programming heating for the week ahead means

houses are cooler when tenants are out but warm up

in time for them to return home.

• Let the sunshine in. Opening internal doors of the

rooms which get the most sun lets the warm air

travel through a home.

• Replace normal bulbs with energy effi ciency bulbs.

• Seal draughty gaps between fl oorboards,

skirting boards.

HECA_ES_Tips.indd 1HECA_ES_Tips.indd 1 8/12/08 11:16:118/12/08 11:16:11

Page 12: E.ON Key Account Managers€¦ · Chair: Revathi B Tel: 0161 342 2557 revathi.b@tameside.gov.uk Vice Chair / Secretariat: Alison Hartley Tel: 0161 242 5810 a.hartley@manchester.gov.uk

Scotland Tom Litster0789 429 [email protected]

Chair: Oliver MyersTel: 0207 [email protected] Chair: Gemma MooreTel: 020 8736 [email protected]: Helen AtkinsTel: 0116299 5133 [email protected]

North WestDave Ward0787 980 [email protected]

Yorkshire & North EastAlistair MacKenzie0775 389 [email protected]

Midlands & WalesAllan Clews0775 389 [email protected]

East Midlands & East AngliaLisa Sims0773 661 [email protected]

West & North London M4 CorridorShirley Goodey0779 364 [email protected]

South & East London South EastDavid Blowers0771 765 [email protected]

South West London South WestDiane Paris-Hunter0784 300 [email protected]

Northern Ireland HECA Advisory Panel Representative: Noel RiceTel: 02890 [email protected]

Scottish HECA Officers’ NetworkRepresentative: Stephen Cunningham

Tel: 01506 [email protected]

E.ON Key Account Managers

Chair: Revathi BTel: 0161 342 2557

[email protected] Chair / Secretariat: Alison Hartley

Tel: 0161 242 5810 [email protected]

Chair: Steve MartinTel: 01443 864645

[email protected] Chair: Leanna Jones

01352 [email protected]

Secretariat: Erica MasonTel: 01633 223111

[email protected]

Chair: Rachel JonesTel: 01789 [email protected] Chair: Tom WinckleyTel: 01902 [email protected] Secretariat: Deborah GabbayTel: 0121 543 [email protected]

Chair: Colin AndersonTel: 01752 307176 [email protected] Chair: Erica Pretty Tel: 01202 [email protected]: Emma.QuestTel: 0175 [email protected]

Chair: Gemma MooreTel: 020 8736 [email protected] Chair: Norma NyaulingoTel: 0208 921 6238 [email protected]: Sarah HitchcockTel: 0845 450 3375 [email protected]

Chair: Darren AdamsTel: 0113 395 [email protected] Chair: Richard Smith Tel: 01302 [email protected]

Chair: Kathy AlcockTel: 01892 554275 [email protected]: Clare Everett Tel: 0207 922 [email protected]

Chair: Denise MarsdonTel: 0116 9886293

[email protected] Chair / Representative: Dave Malone

Tel: 01327 [email protected]

Secretariat: Helen Atkins Tel: 0116 299 5133

[email protected]

Chair: Andy StephensonTel: 0191 [email protected]: Ian Bloomfield Tel: [email protected]: Wendi Wheeler Tel: 01642777970 [email protected]

Chair: Julia BlackwellTel: 01480 [email protected]: Steve Adelizzi Tel: 01279 [email protected]: Bruce PittingaleTel: 05602 391 [email protected]