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Environmental Management System ISO 14001: 2004

Environmental Management System ISO 14001: 2004 We Remember... 10% of what we read. 20% of what we hear. 30% of what we see. 50% of what we see and hear

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Page 1: Environmental Management System ISO 14001: 2004 We Remember... 10% of what we read. 20% of what we hear. 30% of what we see. 50% of what we see and hear

Environmental Management System

ISO 14001: 2004

Page 2: Environmental Management System ISO 14001: 2004 We Remember... 10% of what we read. 20% of what we hear. 30% of what we see. 50% of what we see and hear

We Remember...

• 10% of what we read.

• 20% of what we hear.

• 30% of what we see.

• 50% of what we see and hear together.

• 80% of what we say.

• 90 % of what we say while we do it.

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The aim of this course is:

• to equip learners with the necessary skills and knowledge needed to:

– Successfully implement an EMS fulfilling the requirements of ISO 14001:2004

– Conduct effective internal audits of an EMS.

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Introduction to EMS

PART 1

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Relationship between Industry and Environment

Industrial Activity Consumption

Waste

Raw Materials

RecyclingRe-use & Recycling

Re-use

Waste

Products & Services

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Some important EMS definitions

-Environment -our surroundings-land/water/air/flora/fauna/humans-aspect- interaction with environment-impact- changes to environment (adverse/beneficial)-legal & others(public notice/court orders)-interested parties- employer, employee/ govt/society supplier, etc-key characteristics- parameters of environment process-continual improvement-audit

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EMS ISSUESCritical Issues at global level & ending with

local significance

Depletion of Ozone layerGlobal warmingLoss of bio diversityAir /water/noise/land- pollutionToxic chemicals(effluents/marine

life)Nuclear issues( accident/waste)Depletion of natural resourcesQuality of life

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Some known environment damages

Chernobyl nuclear reactor leakage in Soviet UnionOil spillage in Gulf warOil fire in Gulf warOil Spillage at Karachi Port

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Historical background to EMS

*GATT- general agreement on tariffs & trade, Uruguay 1972 /UN Rio Summit for protection of environment*BS 7750/ISO 14000:1996*MARPOL*NATIONAL POLICY/ EIA*KYOTO PROTOCOL

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ISO 14000

Env.M a na g e m e nt

Env.A ud iting

Env. Pe rfo rm a nc eInic a to rs

O rg a nisa tio ns

Ec o - la b e lling Life - C yc leA na lysis

Pro d uc ts

ISO 14000

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ISO 14000

Organization oriented standards

– Environmental Management (ISO 14001, 14004: 2004)*

– Environmental Auditing (ISO 19011:2002,)*

– Environmental Performance Indicators (14031)

Product oriented standards

– Life-Cycle Analysis (ISO 14040, 14041, 14042, 14043)

– Eco-labeling (ISO 14020, 14021, 14022, 14023, 14024, 14025)

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ISO 14000

QMS IS : CUSTOMER FOCUSSED + CONTINUAL

IMPROVEMENT

EMS IS : COMPLIANCE ORIENTED + CONTINUAL

IMPROVEMENT

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What is Environmental Management?

• Business activities have environmental impacts:– raw material extraction, manufacturing,

transportation, product use and disposal– raw material inputs & waste outputs

• Environmental Management :– managing those activities of an organization that have or can potentially have an impact on the environment

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Aspects: Activities, products and processes that can or do interact with the environment

Impacts: Changes to the environment caused by environmental aspects.

Air emissions from oil fired drying process

Oil fired drying process

The definition of aspects and impacts “Cause and Effect”

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Aspects, impacts and environmental performance

“Prevention, reduction & control leads to improvement”

Prevention, reduction and

control of aspects

Minimize or eliminate impacts

Improved environmental performance

= =

Oil fired drying process: elimination or reduction of air emissions

Oil fired drying process:switch to natural gasdecrease use of fueluse flue gas scrubbing technology

= = Less impact on the environment

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Cycle of improvement

Act

Plan

Do

Check

ContinualImprovement

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ISO 14001: 2004 Environmental management systems -

specifications with guidance for use • EMS definition:

“...part of the overall management system which includes the organizational structure, planning

activities, responsibilities, practices, procedures, processes and resources for developing, implementing, achieving, reviewing and maintaining the environmental policy.”

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ISO 14001: 2004

• International EMS standard.

• Applicable to all types and sizes of organizations.

• Closely related to existing ISO 9000 series of QMS standards.

• Replaced the British standard BS 7750.

• Key focus on realising the environmental policy and continual improvement.

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Benefits

– cut costs– PR, image– compliance with

legislation– improves

local/general environment

– less pollution

– better environmental performance– improve control– improved relations with interested parties– structured approach– sustaining business, long term future

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Drawbacks

– human resources– implementation costs + upkeep– non-believers– lack of awareness/difficult to interpret– keeping information up to date/bureaucratic– highly intensive to implement– legal liability

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Management Review

Planning

Implementation & operation

Checking

ContinualImprovement

Stages of ISO 14001 Implementation

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Stages of ISO 14001 ImplementationPlanning

Management Review

Planning

Implementation and operation

Checking

ContinualImprovement

Planning• Initial environmental Review• Register of aspects and impacts• Environmental policy• Environmental legislation and regulation• Environmental objectives & targets• Environmental management programmes

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Stages of ISO 14001 ImplementationEmergency preparedness and response

Implementation & operation

Checking and corrective action

ContinualImprovement

Implementation and operation• Structure and responsibilities• Environmental procedures• Environmental training and awareness• Environmental communication• Environmental management manual• Document control• Operational control• Emergency preparedness and response

Planning

Management Review

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Stages of ISO 14001 ImplementationEMS audit

Management Review

Planning

Implementation & operation

Checking

ContinualImprovement

Checking and corrective action• Monitoring and measuring• EMS non-conformance, correction & prevention• Environmental records• EMS audit

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Management Review

Planning

Implementation and operation

Checking

ContinualImprovement

Stages of ISO 14001 ImplementationManagement review

Audit resultsObjectives & Targets

PerformanceResourcesFollow up

CAPA

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Initial Assessment

Preliminary Assessment

Document Review

Main Assessment

The main steps toward ISO 14001 EMS certification

Certification

(registration)

Surveillance

ISO 1

4001

Certifi

catio

n

5

4

2

6

3

1

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ISO 14001:2004 EMS Requirements

PART 2Interpretation of ISO

clauses

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Repeated terminologies in the Std

• Shall• establish• Implement• Maintain• Define &

document• Documented• Review• process

*aspect*impact*procedure*records*objectives & targets*performance*monitoring*evaluation

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1- Environmental Scope*

• The Organization shall define the scope with respect to their :

• products• services• Processes• location• & Legal requirements

* Scope is to define your boundary

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ISO CLAUSE 4.1

EMS General Requirements

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4.1- EMS General Requirements

• The Organization shall :

• Establish• Document• Implement• Maintain• continually improve EMS of the Organization• Fulfill the requirement of ISO 14001 : 2004 Std

* Scope shall be defined & documented

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ISO CLAUSE 4.2

ENVRONMENTAL POLICY

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4.2 What is an Environmental Policy?

• The environmental policy describes the intentions of the organisation in relation to the environment.

• The environmental policy is the core of the system from which continual improvement is derived.

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4.2 -Environmental Policy

The TOP MGT shall define environmental policy providing the basic guideline for the environmental work and shall address :

•The EP is appropriate to the Organizational activities, products & services•a commitment to prevention of pollution• continual improvement •Compliance to applicable legal & other requirements •Reviewing objectives & targets ( contd)

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4.2 -Environmental Policy(contd)

• EP is documented,implemented& maintained

• It is communicated to all persons in the Organization & also to persons working on behalf of Organization

• EP is available to public

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ISO CLAUSE 4.3

PLANNING

4.3.1 environmental Aspects4.3.2 Legal & other requirements

4.3.3 Objectives,targets& programs

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4.3 Planning 4.3.1 Environmental Aspects

• Your organisation shall be able to continuously identify and prioritise environmental impacts to enable the setting of relevant objectives and targets.

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Register of Aspects & Impacts

• Subsequent to the Initial Environmental Review/ procedure your organisation must compile a register of environmental aspects and impacts based on the areas identified.

• Aspect (element of your organisation’s activities, functions, products and processes that can interact with the environment).

• Impact (any change to the environment resulting from activities, functions, products and processes of your organization- change may be adverse or beneficial).

• The register/ document on aspects-impacts shall be up to date

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Register of Aspects & Impacts

• Your Register must identify the significant aspects and impacts arising from:

– all normal operating conditions, – all or any abnormal operating conditions,– all incidents, accidents and potential,

emergency situations,legal requirements– all past, present and planned activities, and– the full life cycle of your organisation’s products.

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Sample Checklist for Identifying Aspects & Impacts

• You must identify the significant aspects and impacts by asking these questions at process/functional areas:

- any spillage/leakage ( oil/ liquid/ water/ gas/ steam/others)

-noise/vibration/startup-running-shutdown-maintenance

-Dust

-Air pollution-atmosphere/cultural heritage (places of worship,historical sites & structures)

-Discharge of toxic elements/ effluents

-Legal requirements / any local orders by authorities

-Potential emergency – fire/accidents

-land contamination/ resource depletion( energy/materials)

-generation of waste &disposal ( scrap/oil soaked/lead acid /chemicals/food/ waste water/ medical waste

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4.3.2 Legal& other Requirements

• The organisation shall identify and have access to relevant environmental legislation, regulations and other requirements applicable to the organisation.

• Maintain procedures for identification& implementation of legal & other issues- court orders, public notices, agreement with customers, codes/practices, environmental labeling

* Monitor compliance

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Some familiar Legal & other Requirements

• PEPA- Pakistan Environmental Protection Act, 1997

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4.3.3 Objectives, Targets & programme(s)

• Your organisation shall establish and document objectives and detailed targets. The objectives and targets shall support the environmental policy and the commitment to a preventative approach & continual improvement.

• Objectives & Targets shall be measurable

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What is an Environmental Objective?

• Overall performance goals that are reflected in the statements made within the Environmental Policy.

• Goals, in terms of environmental performance, that are set by your organisation.

• Establish Objectives & Targets at relevant functions/levels ( dept/ HODs/ sites)

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What is an Environmental Target?

• Targets are detailed and quantified/ measurable performance requirements, including timetables, developed to meet set objectives.

• When estimating Objectives & Targets, Consider technological options, financial, operational& business requirements, & views of interested parties

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Environmental Management Programmes

• Your organisation shall establish EMP &allocate responsibilities for achieving objectives and targets. Available resources and timetables for achieving objectives and targets shall be set.

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What is an Environmental Management Programme?

• The recipe or guideline for achieving the objectives and targets that have been set in order to realise the Environmental Policy.

• EMP is a key element for improving overall corporate environmental performance.

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Planning for improved environmental performance

Objective

Environmental Management Programme

Initial Environmental Review

Policy

Target

Target

TargetTarget

Objective

Environmental Management Programme

Significant aspects & impacts

Target

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ISO CLAUSE 4.4

IPLEMENTATION & OPERATION

4.4.1 Resources, roles, responsibility & Authority4.4.2 Competence,Training & Awareness

4.4.3 Communication 4.4.4 Documentation

4.4.5 Control of documents 4.4.6 Operational control

4.4.7 Emergency Preparedness

& response

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4.4.1 Resources, Roles, Responsibility & Authority

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4.4.1 Resources, Roles, Responsibility & Authority

• Resources will be provided by Management for effective EMS- human resources/specialized skills, infrastructure, financial, technology

• Your organisation shall define, document and communicate roles, responsibilities and authorities.

• To be effective the environmental management system requires an Organization that clearly defines “who does what” and how control is delegated.

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Management Representative - EMR

  Management Representative

Top management shall appoint EMR with responsibility & authority to :

Ensure EMS processes are established, implemented,

maintained, and

report to top mgt on performance of EMS besides

recommendations for improvement 

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4.4.2 Competence,Training & Awareness

•Your organisation must identify the need for staff and *others working on behalf of you for training and experience.

• others- contractors,suppliers, transporters, waste handlers

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Competence,Training & Awareness

• Implementation of an EMS requires changes in:

– attitudes– behaviour– thinking patterns

• Requires raising the individual’s awareness to:

– environmental issues, aspects, impacts, Objectives &Targets

– the need to achieve conformity of EMS – their role play

– the potential consequences of departure from specified procedures

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4.4.3 Communication

• Your organisation shall establish procedures for internal and external communication regarding environmental matters.

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Communication (contd)

• The means to communicate with and provide information to interested persons inside or outside the organisation. (daily meetings, bulletin, notice board, intranet)

• Facilitate dialogue with the public. ( action on emergency,info to legal authority)

• Reporting of environmental performance.( annual reports, newsletter,website, community meetings)

• Public acceptance may result in improved relations with interested parties.

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4.4.4 Documentation

• EMS documentation shall include:• Environmental Policy, objectives & targets• EMS Manual• Records required by ISO 14001 Standard• Documents related to procedures

• Your organisation should ensure that documents are properly prepared, stored, issued, amended and revised.

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Documentation

• The system should differentiate between controlled and uncontrolled copies of documents.

• EMS documentation can be structured according to document hierarchy.– Level 1: Controlling documents; policy, objectives

and targets, legislation & other requirements etc.– Level 2: Environmental procedures (system

procedures & operational procedures.– Level 3: Operational / Work instructions.– Level 4: Environmental records, checklists, forms

etc.

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EMS documentation

(E M Manual) • Your organisation shall document and describe:

– The scope,the core components of the EMS system– how these interact– references to related documentation (procedures/WI)

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Environmental Management Manual

• Key instrument for controlling the management system.

• Central reference point for maintaining and auditing the EMS.

• Your Environmental Management Manual can make reference to other forms of information or documentation to avoid duplicating documentation.

• Integration with Quality Management System (QMS).

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Environmental Procedures

• Environmental procedures are the step-by-step instructions, that if carried out properly, will control both your EMS and your organisation’s activities, products and processes (aspects).

• Environmental procedures link responsibilities to desired outputs.

• Established to ensure that all requirements of the EMS are met.

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List of EMS Procedures as per Std

• 4.3.1- procedure for environmental aspects• 4.3.2- procedure for legal &other requirements• 4.4.2- procedure for creating awareness to

employees&others• 4.4.3- procedure for internal & external common• 4.4.5- procedure on control of documents• 4.4.6- procedure on operational control * (documented)• 4.4.6 –procedure on significant environmental aspects to

suppliers• 4.4.7- procedure on Emergency Preparedness & Response• 4.5.1- procedure on Monitoring & Measurement• 4.5.2- procedure for Evaluation of compliance on

legal/other Requirements• 4.5.3 – procedure on NC & CAPA• 4.5.4- procedure on control of records• 4.5.5- procedure on Internal Audit ( total 13 EMSP)

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4.4.5 Control of Documents

• Your organisation must ensure that:

– documents can be readily located.

– documentation is kept up to date.

– outdated versions of documents are removed.

– uncontrolled documents are clearly marked.

• Ensure that all EMS documents are legible and clearly marked with the date prepared, date to be

revised, document title, and document version.

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4.4.5      Control of Documents• Procedure shall be established for control of documents

for :  Approval prior to issue Review , Update Identify current status of revision

Ensure availability at points of use

  Legible & readily identifiable

• Identify external documents & control distribution

Prevent unintended use of obsolete documents & identify them Documents & records shall be controlled

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4.4.6 Operational Control

• Activities, products and processes (operations) that cause environmental impacts must be controlled and minimised.

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Operational Control

• Physically control all the activities, functions, products and processes that have been associated with the significant environmental impacts.

• Operational control must include documented work instructions and operating procedures/criteria defining the manner in which your control will be maintained.

( operational criteria-ph value/TDS in water volume/

temp/air quality etc)

• Procedures to educate your contractors/suppliers on EMS

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4.4.7 Emergency Preparedness & Response

• Shall est. Procedures to identify the potential for accidents and emergency situations,

• appropriately respond to,

and minimise the environmental impact of,

accident and emergency situations

• Periodically review & revise procedures

( on / after occurrence)

• Carryout mock drills , where practicable Note: well prepared layout plan of your Organization may help with wind

directions

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Points for consideration on EP&R

• Identify hazardous site – POL/storage tanks/gas storage/OHT spillage/leaks/fire related areas/textile/explosions/ potential damages from nearby plants/water woks etc

• How will you respond in situations• Internal & external common plan- alarm/tele/TV/media/posters• Standby arrangements with neighbors• Action to minimize environmental damages – fire fighting/cut off

power• Mitigation – relief measures/first aid/ambulance • Testing of emergency procedure• Targets of Personal, Key Person to deal with situation• aid agencies- fire dept/spillage clean up• Evacuation routes/assembly points• Note: well prepared layout plan of your Organization may help with wind directions

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ISO CLAUSE 4.5

CHECKING

4.5.1 Monitoring & Measurement4.5.2 Evaluation Of Compliance4.5.3 Non Conformity, Corrective action & Preventive action4.5.4 Control of Records4.5.5 Internal Audit

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4.5.1 Monitoring & Measuring

• Organization Shall establish procedure for :

• detailing the process of monitoring and measuring the KEY characteristics ,the activities, products and processes of your operations that have, or could have, a significant environmental impact. ( noise level / air emission/ water quality/waste/status on Objectives& Targets etc)

• Calibrate/verify MM devices & maintain records

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Monitoring & Measuring

• Establish and maintain procedures to monitor the activities, functions and processes that are associated with a significant environmental impact.

• Establish and maintain procedures to measure the impact that results from the aforementioned activities, functions, and processes.

• Identify and document the monitoring and measuring information to be obtained.

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4.5.2 Evaluation of Compliance

• 4.5.2.1 Procedures for compliance to legal requirements• Periodically evaluate legal issues ( pollution control

board rules/acts/renewal of licenses/permits/ NOC)

• 4.5.2.2 Procedures for compliance to other requirements• Periodically evaluate other issues ( court orders/public notices/media reports etc)

Note : Maintain records of periodic evaluation of above

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4.5.3 Nonconformity, Corrective & Preventive Action

• You must have a written procedure detailing responsibility for investigating actual & potential non-conformance of your EMS for taking suitable

CAPA

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NC &CAPA

• Investigate the non-compliance to: *

– determine the cause of the non-compliance.– determine what plan of action is required.– determine what preventative measures should

be taken.– ensure preventive measures and controls are

effective.– ensure that any procedures affected by the

corrective taken, are revised.– * eg- leakage/ETP malfunctions/complains/legal

issues

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4.5.4 Environmental Records

• You must have a written procedure detailing the identification, control, and maintenance of all EMS records.

• Your organization must develop and retain all environmental records required for the successful development, implementation and maintenance of the EMS.

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4.5.4 Control of (EMS) RecordsOrganization shall maintain procedure for control of EMS records:

Records to provide evidence of conformance to requirements

of ISO std / EMS

     Records shall be legible , readily identifiable & traceable

• Identify external documents & control distribution

• Prevent unintended use of obsolete documents & identify them

• Documents & records shall be controlled

• Documented procedure shall be established for Identification, Protection, Storage, Retrieval, Retention time & Disposition

 

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EMS Records Required to be Maintain by the Organization

1. Results of Management Reviews (4.6)2. Competence, Awareness and Training (4.4.2)3. Complaint Records (4.6.b)4. Incident reports (4.4.7)5. Records of tests for emergency preparedness

(4.4.7)6. External communication results (4.4.3)7. Records of applicable legal requirements (4.3.2)8. Records of significant environmental aspects

(4.3.1)9. Records of environmental meetings (4.4.3.b)10. Pertinent contractor & supplier records (4.4.6.c)11. Environmental performance information (4.5.1)

Contd….

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12. Legal compliance records (4.5.2.1)13. Communication with interested parties

(4.4.3.b)14. Calibration results (4.5.1)15. Internal Audits (4.5.5)16. Process Monitoring & Measurement

Records (4.5.1)17. Record of non conformities (4.5.3)18. Results of corrective action (4.5.3)19. Results of preventive action (4.5.3)

Note: Other supporting records as considered necessary by the organization.

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4.5.5. Internal Audits

Internal audit shall be conducted as per procedure to determine:

Conformance with EMS/ International Standard Effective implementation and maintenance of EMS Provide info to Mgt on result of Audit Audit at planned intervals Plan, result of previous audit, scope, audit criteria,

frequency, method – all to be defined in procedure. Auditors shall ensure objectivity & impartiality of audit

process ref ISO 19011 :2002 for QMS/ EMS auditing guidelines

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EMS Auditing & Management Review

PART 4

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EMS Audit

• An EMS audit, like a QMS audit or financial audit, is the process by which you assess whether your system meets a set of previously defined criteria.

• In this case, the criteria are the requirements of the ISO 14001 standard.

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What is an EMS Audit?

• A tool that is used to check whether an organisation is doing what it says it is doing.

• It assesses conformity of the EMS activities and conditions to the EMS requirements.

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Other types of Audits

• Compliance audit• Site environmental audit• Health and safety audit• Product quality audit• Merger and ad acquisition audit• Insurance risk audit

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The 4 Stages of an EMS Audit

• Audit Planning & Preparation• Executing the Audit• Audit Reporting• Follow-up

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Requirements for Auditing

• ISO14001

• Additional guidelines – ISO 14010 General Principles– ISO 19011 Auditing Procedures for

EMS

ISO 19011

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ISO CLAUSE 4.6

Management Review

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4.6 Management Review

• Management Review is the formal evaluation, by TOP management, of the audit findings and the degree to which organisation’s environmental policy, objectives and targets and procedures are functioning as tools to improve environmental performance.

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Management Review (contd)

• Carried out by top management and by those who developed the EMS components being reviewed.

• The Management Review must be documented.

• The Management Review must assess the need to revise and improve the organisation’s overall intentions with respect to environment.

Opportunities for improvement

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4.6 Input Requirements for Management Review

• The TOP Management Review must assess the need to revise and look for opportunities to improve the key EMS in light of:

• Result of internal EMS Audits– Common from external parties including COMPLAINTS– the Environmental Policy.– Objectives and Targets. – Environmental Management Programmes and

Procedures.– Changing circumstances, the views of stakeholders, and

( legal/tech changes etc)– Status of corrective & preventive actions– Follow up actions on previous MRM– The recommendations & commitment to continual

improvement.

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REDUCEREUSE

RECYCLE & be rewarded

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End of Interpretation of EMS Clauses

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&THANK YOU

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Good

Good• Planting of trees by municipal / Corporation• “ Demand for Environmental protection

devices high” • GREEN CITIES – plan for the planet ( GOI ) • Zero waste plan for tanneries • “Hydrogen –fuelled cars• “Green Peace”-worldwide watchdog

movement for Environment

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Bad

Bad• “ very high levels of pesticides” found in blood

samples in Punjab- quality of life affected• “ pollution – Triggered lung diseases “ on the rise

in urban areas• Hospital Waste• Thermal Power Generation• Lack of Enforcement of GOVT Environment

Regulations• Sewage and Solid Waste• Polythene Bags

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Remember 5 June

is World Environment DAY

U MustParticipate

Protect&

Prevent Pollution

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And Finally

•Green awareness not enough, what’s required is the will to change things ;

• population explosion biggest challenge as it endangers poverty, migration & pollution ; says officials