Entry Guide 2018 - Freight Forwarding and Logistics News

Global Freight AwardsLloyd’s Loading List | 2018

Entry Guide 2018

Thursday 15 November 2018 | Royal Lancaster London

Awards Presentation and Dinner

Judged Awards - Key Dates

Programme on the Night

Attendee OverviewThe Global Freight Awards is a showcase for the best companies in the

freight industry to highlight their value to the wider business world and the communities they serve.

6.45pm Drinks reception

7.45pm Readers’ Vote Awards presentation

8.15pm Dinner

10.00pm Judged Awards presentation

10.45pm Networking and bar opens

1.30am CarriagesDress code: Black Tie

Some of the attendees to the 2017 Awards presentation and dinner

Agility • Amazon • ASOS • Cargill • Crane Worldwide • DB Schenker • DHL • Dimerco Express

DP World • DSV • Hutchison Ports • Kerry Logistics • Maersk Line • Mediterranean Shipping Line

Sainsbury’s • Tesco • TK Maxx • Wallenius Wilhemsen Logistics • Walmart • XPO Logistics

Late AprilFriday

13 July

Early September

Thursday 15

November

ENTRIES OPEN

FINALISTS ANNOUNCED

DEADLINE FOR ENTRIES

WINNERS ANNOUNCED

Thank you for taking the time to read this entry guide. The Awards, now in their 22nd year, are all about recognising

excellence in the freight forwarding industry and their supplier community.

They seek to identify the industry’s leading organisations and set a benchmark for excellence by rewarding innovative ideas and class leading projects that have pushed the boundaries of what is possible in the global supply chain.

For 2018 we have introduced two new awards to cater for the ever-evolving market we serve. The “Digital Transformation Award” has been introduced to identify those organisations that are revolutionising their customer’s experiences through the digitisation of their business processes. The other new award is the “Freight Forwarder of the Year” award. You can find the criteria for all 12 categories on subsequent pages.

We look forward to receiving your entries and if you have any questions at all about the entry criteria or process then please contact me on +44 (0)20 3377 3964 or [email protected].

Nick MarshNick MarshCommercial Publisher, Lloyd’s Loading List


Recognising SuccessThe Global Freight Awards are proud to lead the way in recognising and rewarding successes in the freight sector.

Why enter? • Be the best of the best - the Global Freight Awards are the

global standard of success in freight

• Credibility sells - winning this prestigious accolade is marketing that money can’t buy

• Master your sector - our Awards cover activities across the whole freight sector

• You don’t have to be big - you just have to be the best

In addition, the Global Freight Awards are FREE to enter!

Top Tips For Entering3 Read through all our award categories, and make sure you enter your projects in

the most suitable categories

3 It would be a shame to have done all of the work only to be told by your director at the twelfth hour that you can’t enter. Get senior management approval, and even involvement, to help your case

3 Complete all questions on the online submission form, and keep the category you have entered in mind as you write

3 Keep to our word count limits (700 words plus 50 word synopsis)

3 Thoroughly check your entry form before submission, and ask a colleague to take a look also!

3 Complete your submission well in advance of the deadline, so you have plenty of time to ask questions and prepare your answers

3 Don’t forget to contact us at [email protected] if you have a query

3 And remember, you can enter as many categories in the competition as you like

Make Your Awards Submissions Stand OutRemember, that by the time the judges get to reading your entry, they may have already sifted through many others, so make yours stand out…

1. Keep it simpleAs many judges say: “less is sometimes more”. Write your application like a business proposal. Explain clearly to judges what you have achieved, the successful strategy behind it and why you think you should win the award based on the category criteria. Avoid jargon and flowery language, and check for grammatical mistakes and misspelling.

2. First impressions countFirst impressions do count, so make an instant impact.

3. Stick to the truthDon’t exaggerate, lie or include spurious claims, as judges will see through them.

4. Involve the whole teamMake the entry a joint effort, this will often produce a better, more comprehensive summary, as well as making the story more interesting.

5. Be ruthless when redraftingOnce you’ve written your rough draft submission, read it over several times and cut out superfluous information. This will make it much clearer. It’s also a good idea to get someone who hasn’t been directly involved to cast their eyes over it, to double-check clarity.

Do you recognise this situation? Writing award-winning entries takes a great deal of skill, time and resource. Will you struggle to find the time to gather all the evidence you need to create your entries? Do you have the experience to know what the judges are looking for? Or would you prefer to become an award winner without all the hard work and effort that comes with creating award-winning entries?

If this is the case we can help. Mike King is an award-winning journalist and consultant with over 20 years’ experience in the freight industry. Mike is available throughout the entry period to help a limited number of companies maximise their chances of success with their applications. If you would like more details, please contact him at: [email protected]

Judged Awards CategoriesEntry deadline: Friday 13 July 2018Enter at: globalfreightawards.com/enter

The Global Freight Awards recognise excellence across the range of activities that make up the world of freight.2018 Categories

You want to enter but finding the time to write your entry makes it impossible

Air Freight Award Project Forwarding Award

Customer Care Award Sea Freight Award

Digital Transformation Award Specialist Freight Award

Employer Award Supply Chain Partnership Award

Environment Award Freight Forwarder of the Year Award

Innovation Award Lifetime Contribution to Freight Award

NEW FOR 2018

NEW FOR 2018

Category Criteria

Air Freight AwardThis category is open to all freight forwarders. What we are looking for is demonstrable expertise and high performance in this area, a drive for innovation, customer centricity and importantly, results for both the customer and you.

1. How have you adapted your business or services to exploit new opportunities in the air freight market, or to exceed customers’ needs? What benefit has this had on turnover, bottom line and customer satisfaction?

2. Give tangible examples of how you have over-exceeded your targets for growth and/or delivered better service or value to the market in the past year?

3. Give an example of a customer, or group of customers, whose business you have won or retained through providing an innovative solution. What was the solution? How have you impacted the customer’s business results or objectives in the time you have been providing the solution?

Customer Care Award The Customer Care Award recognises industry-leading customer care strategies and real examples of outstanding customer care.

1. How do you evaluate your customer care performance, and obtain feedback from customers?

2. What have you done to improve your customer care performance in response to customer feedback or your own initiatives? Include any evidence or tributes from customers to demonstrate improvements made, or recognition from relevant local, national, or sectoral organisations, or achievement of independently accredited quality standards.

3. Please show examples of an effective strategy for problem resolution.

4. Describe some flexible and innovative responses to a range of different customers’ needs (please quote specific examples).

Digital Transformation Award - NEW FOR 2018Digital platforms are transforming the way forwarders and shippers work together. The Digital Transformation Award recognises innovative new processes that are revolutionising the forwarder - shipper relationship.

1. Explain what your digital solution brings to the industry and its progress thus far.

2. Provide specific examples of how you implemented your digital program to either better serve the day-to-day needs of your clients, win new business or save on costs.

3. What features of your digital product make it stand out from similar platforms?

Employer Award A business is only as good as its people, so how do you look after yours? The winner of this award will show a major commitment to developing its staff through skills and personal development, investment, and achievement programmes.

1. Describe how you define and measure employee development, and your objectives for the past year. Were you able to implement this, or did you adapt this to changing market conditions? If so, how?

2. Describe one or more case studies showing how this programme has been implemented or adapted. Include, where available, examples of staff achieving, or working to, externally accredited standards.

3. Indicate any demonstrable results - for example, in increased productivity; reduced staff turnover; other awards; staff satisfaction surveys; customer/supplier feedback; minimising redundancies through retraining.

Category Criteria

Environment AwardThe Environment Award winner will demonstrate leadership in efforts to reduce energy consumption, emissions, noise pollution, and environmental impact.

1. Describe your environmental policy or action plan, incorporating a written policy statement if you have one. How has this evolved over the last year?

2. What specific action have you taken to: reduce energy consumption, consumption of other resources, noise levels and emissions for your company and your customers, minimise the impact of your operations on the public or on your immediate environment?

3. What are your environmental priorities, and within what timescales? What monitoring and review procedures are in place to measure progress against set targets or indicators? Are you externally accredited?

4. Where relevant, provide examples of technological and operational innovations developed to deliver environmental improvement.

Innovation Award This category showcases smart new products, services or processes which approach the everyday in new ways, enhance performance, decrease costs, or spearhead that big change that no one even knew they needed until it was made.

1. The entry must detail a product, service, or business process that shows genuine innovation.

2. Related to any part of a company’s offering, the innovation must demonstrate concrete benefits to the company, its customers, or suppliers.

3. The entry for this award must demonstrate the impact the innovation has had upon the business. Did productivity increase? Did revenues or profitability increase? Did the product set a new internal or industry standard?

4. The entry should provide evidence of the challenges that the product has helped overcome, and the market’s response to this innovation.

Project Forwarding AwardProject and heavylift movements require a deep skillset and the ability to overcome real complexity. We need to see truly outstanding examples of excellence from nominees for this category.

1. How have you developed your project forwarding business or services to exploit new opportunities, or in response to market changes or customers’ needs? What benefit has this had on turnover, margins, or customer satisfaction?

2. What is your strategy for growth or delivering better service or value in the project forwarding market, and what have you done towards achieving that?

3. Give an example of a customer whose business you have won through a creative proposition or solution, or for whom you are providing additional services.

4. What ways did you reduce their forwarding costs or provide additional service – for example, compared with the previous solution or other tenders?

Sea Freight AwardThis category is open to all freight forwarders. What we are looking for is demonstrable expertise and high performance in this area, a drive for innovation, customer centricity, continuous improvement and importantly, results for both the customer and you.

1. How have you adapted your business or services to exploit new opportunities in the sea freight market, or to exceed customers’ needs? What benefit has this had on turnover, bottom line and customer satisfaction?


3. Give an example of a customer, or group of customers, whose business you have won or retained through providing an innovative solution. What was the solution? How have you impacted the customer’s business results or objectives in the time you have been providing the solution.

Category Criteria

Specialist Freight Award This award is aimed at freight forwarding and logistics solutions providers, or similar agents, whose core business is focused on providing services for specific geographic regions, routes, industry verticals or other freight specialisms. You may focus on serving a niche customer base and serving them well.

1. What is your specialism, and what value do you bring to customers by focusing on it?

2. How have you adapted your business or services to exploit new opportunities in your specialism, or to exceed customers’ needs? What benefit has this had on turnover, bottom line, and customer satisfaction?


4. Give an example of a customer, or group of customers, whose business you have won or retained through providing an innovative solution. What was the solution? How have you impacted the customer’s business results or objectives in the time you have been providing the solution?

Supply Chain Partnership AwardThe winner of this category will show the rest of their industry how a smart partnership creates customer value.

1. Describe how your company has brought the customer competitive advantage, specifically in the areas of reduced cost, improved reliability and flexibility.

2. Describe how you have planned and implemented supply chain improvements for the customer, including details of performance measurements.

3. Describe, quoting specific examples, how a collaborative approach with the customer has added value and improved service.

Freight Forwarder of the Year Award - NEW FOR 2018This award will be won by the freight forwarding organisation that has shown itself to be an industry leader having made significant, class-leading improvements across a multitude of service areas and processes over the last 12 months.

We welcome individual submissions for this award, with the winner being selected by our panel of judges after consideration of all the entries submitted this year. Nominations can also be put forward by the Lloyd’s Loading List editorial team and the panel of judges for consideration.

Lifetime Contribution to Freight Award This award recognises an individual who has, over the course of her or his career, contributed to the wellbeing of the industry in a profound way.

Lloyd’s Loading List welcomes submissions on behalf of potential candidates for this award. Please note that nominations can also be put forward by our editorial team and the panel of judges.

Q. How do I enter? A. It’s very simple. Ensure you have read the entry

guidelines and category criteria. Decide which category/categories you wish to enter, prepare your entry/entries offline. Once you are ready to enter go to: globalfreightawards.com/enter

Q. How much does it cost to enter? A. Entering the Global Freight Awards is FREE of

charge.

Q. When is the entry deadline? A. Entries are being accepted up until Friday 13 July

2018.

Q. What if I want to enter but don’t have the time to write my entries?

A. Contact Mike King, an award-winning freight industry journalist, who’ll be happy to write your entries for you. Mike can be contacted at: [email protected]

Q. I am not sure which category our entry would fit into?

A. If you are not sure which category your entry fits into please contact Nick Marsh at [email protected]

Q. Can I enter the same submission into more than one category?

A. We encourage all entrants to enter more than one category, but please do ensure to review the category criteria and tailor your entry accordingly.

Q. I am a sponsor of the Awards, am I still able to enter?

A. Yes, you can enter the Awards and we would encourage this, however you are unable to enter the category you are sponsoring - but don’t worry there are plenty of other categories.

Q. How will I know whether my submission has been received?

A. All submissions will be acknowledged by an automated email once you have submitted your entry. Our Awards team will also get in touch with you again shortly before the entry deadline. If you have any concerns please contact Natalia Kay at: [email protected]

Q. How do the judges select the winners? A. The judges will meet to discuss all the finalists,

and will use the published criteria to individually discuss each shortlisted entry to establish the winners. The judging panel comprises of independent, senior industry experts, chosen for their knowledge, objectivity and credibility. Judges discuss all categories relevant to their specialist knowledge, expertise and experience, ensuring a considered, educated response to your submission. The chair of the judging panel reserves the right to cast any deciding vote, should the need arise. The judges’ decision is final.

Q. How will I know if my submission has been successful?

A. All finalists will be notified directly by the Global Freight Awards team in September. Finalists will also be announced on our website, globalfreightawards.com and via Lloyd’s Loading List and other relevant communication channels. You will then be sent a finalist pack giving ideas and tips on how to publicise your success.

Q. What do I get if I win? A. In addition to your trophy and a certificate of

recognition, you will receive a winner’s pack which includes your Awards winner logo, photos and ideas on how to publicise your success. You will also receive exposure and recognition through Lloyd’s Loading List’s communications channels.

Q. How can I ensure I’m at the ceremony for the networking?

A. Every year the event sells out so it is essential to book your place at the event. Please contact Adrian Skidmore on: +44 (0)20 7017 5211 or [email protected] for further information.

Q. Are there other ways I can get involved in the Awards?

A. Yes, there are a limited number of sponsorship opportunities available. Please contact Adrian Skidmore on: +44 (0)20 7017 5211 or [email protected] for further information.

Frequently Asked Questions

Who Can Enter? Entries are accepted globally and are FREE of charge to enter.

3 Easy Steps To Submit Your Entry • Select the relevant categories for your business • Go to globalfreightawards.com/enter to complete the online form• Submit your entry by 13 July and you will receive an automated submission receipt

The Rules • All entries must be written in English• All entries must be no longer than 700 words - entries above this word limit will be disqualified• All entries must be accompanied by a 50-word summary of the entry which can be used by the

organisers as publicity material • All entries must be submitted via our online entry system • Lloyd’s Loading List reserves the right to publish your 50-word summary of your entry • All entries must be based on activities undertaken from April 2017 to June 2018

NominationsNominations may also come from third parties (individuals or companies) who feel a particular company or person should be considered for an award. In this instance please provide contact details (email, telephone, name and company name) for the relevant company or individual and the Global Freight Awards team will endeavour to contact them to submit an entry. Please note the Lloyd’s Loading List team cannot be held responsible for any nominated company that does not supply an entry once contacted.

ConfidentialityLloyd’s Loading List, organiser of the Global Freight Awards recognises and respects the sensitive nature of the information submitted in the entries. We ensure that this recognition is shared by our judging panel and therefore require each judge to sign a confidentiality agreement before they are appointed. Entries are not disclosed or discussed outside the judging process. The judging panel is selected to avoid any conflict of interest. Once an entry is shortlisted, extracts from the entry’s summary will be sourced for inclusion in the awards ceremony and any subsequent editorial coverage. Please ensure your entry summary contains no confidential or sensitive information.

How To Enter

Sponsorship InformationWhy sponsor?Lead generation and new business partnerships Create new professional relationships with attendees, entrants and other sponsors to enhance your position in the industry. The most senior people in freight gather in London each November to attend the Global Freight Awards to connect with customers, colleagues, suppliers and old friends. Not only will you be in front of them on the evening itself but your business will be visible throughout the 9-month awards marketing process and across all of Lloyd’s Loading List’s communication channels, which are used by over 500,000 freight professionals and shippers every year.

Attain credibility with key decision makers in the industry Getting involved with the Global Freight Awards puts you at the epicentre of the freight industry’s network of decision makers. Attending an event is important but standing out from the crowd by being a sponsor will highlight your business with a captive senior executive audience that are eager to engage.

Maximise your marketing investmentSponsoring the awards is such an effective way to consistently promote your company to the world’s leading freight companies and shippers. Our sponsorship packages are designed to maximise your profile throughout the Awards’ process and ensure you stay a step ahead of the competition.


Contact DetailsSponsorship and Table BookingsAdrian SkidmoreT: +44 (0)20 7017 5211 E: [email protected]

General EnquiriesNatalia KayT: +44 (0)20 7017 5173E: [email protected]

Lloyd’s Loading List

Readers’ Vote Awards 2018The Global Freight Awards are organised by Lloyd’s Loading List. Every year we ask our readership of freight forwarders and shippers to nominate and vote for the transport operators they feel have provided the best service over the previous 12 months. Winning a Readers’ Vote award is therefore the highest accolade any transport operator can win - an independent validation of your company’s excellence.

Key DatesFirst voting period2 July - 17 August

Air Cargo Carrier of the Year

Port Operator of the Year

Finalists announcedLate August

Break Bulk Operator of the Year

Rail Freight Operator of the Year

Second voting period3 - 21 September

Consolidator of the Year

Road Haulier of the Year

Winners announced15 November

Container Line of the Year

Ro-Ro Line of the Year

2018 Categories

NEW FOR 2018

Win new business from shippers Informa Engage is a new marketing services business that delivers customer acquisition marketing campaigns for companies that want to target niche business communities within Informa’s global customer base of 30 million B2B professionals. We achieve this through a strategic marketing approach focused on creating and distributing informative content, as well as delivering exclusive face to face meeting experiences, that take our customers on a journey to purchase. Therefore if our customer base of 200,000 shippers are the audience who buy your products and services visit engage.informa.com to find out more about our marketing solutions.

Content marketing

Sponsored content distributionDrive engagement by publishing content that promotes a product, service or solution that is posted across our online, print and social channels using the same form as the articles written by our editorial staff.

Interactive white papersTurn your thought leadership content into a visually stunning, mobile-friendly web experience that guides readers through your topic in a deeply engaging way.

Events

WebinarsConvey your thought leadership and generate quality leads through sponsoring a webinar organised and hosted by the leading news source in freight.

RoundtablesGenerate new business by sponsoringa C-suite roundtable with pre-selectedprospects from Informa’s customer base.

Data solutions

Direct marketingExclusively target and win business from Informa’s global subscriber base of shippers by sending them your own marketing emails.

ResearchOur market research capabilities help freight sector clients uncover trends and insights to better understand their target customer, the competitive landscape and their brand perception in the market.

Further informationNick Marsh

T: +44 (0)20 3377 3964E: [email protected]

engage.informa.com

Documents

Entry Guide 2018 - Freight Forwarding and Logistics News