ENTRY FORM COVER SHEET - northchamber.co.nz€¦ · Web viewEmerging Businesses – trading for more than 1 but less than 2 years. Please list number of staff including part-time

2015 WESTPAC BUSINESS EXCELLENCE AWARDS ENTRY FORM

ENTRY FORM COVER SHEETOrganisation: Click here to enter text.

Contact Person: Click here to enter text.

Postal Address: Click here to enter text.

Physical Address (for site visit): Click here to enter text.

Website address: Click here to enter text.

Phone: Click here to enter text. Mobile: Click here to enter text. Email: Click here to enter text.

Number of tickets you wish to book for the Awards Gala Dinner: Click here to enter text. (Please complete this to ensure your tickets are booked – there are a limited number of tickets available)

Main Business Category Micro (1-3 FTE) Turnover < $150kSME (4-9 FTE) Turnover $150k - $1mMedium (10-24 FTE) Turnover $1m - $3mLarge (>25+ FTE) Turnover >$3m Emerging Businesses – trading for more than 1 but less than 2 years

Please list number of staff including part-time and contractors. Full time staff: Click here to enter text. Part-time staff: Click here to enter text. *Contractors: Click here to enter text. Please give an approximate annual turnover: Click here to enter text.

The Turnover amount will be used to moderate the categories, to ensure businesses are evaluated against similar sized businesses. These are a guide only.

The FTE ranges may vary based on final entrant profiles.*Contractors will be classified as staff if these are core to your business.

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The winner of overall 2015 Westpac Northland Business Excellence Award will be selected from the above categories. All entrants will also be considered for the Sustainable Business Award.

** Please check the boxes below to be considered in these categories** Not for Profit Key Charity number here

** Excellence in Arts

** ACC Workplace Safety – please tick if you want to be considered for this award The ACC Workplace Safety category page needs to be completed as part of the overall business entry criteria. (ACC complete a desktop study of the entries those who pass the initial criteria will receive an onsite visit from an independent ACC judge – you will be notified first)

**If you are entering a Business category and want to be considered for the ACC Workplace Safety Awards (page 10) please tick here**If you only want to enter the ACC Workplace Safety Category please tick here

** Innovation – please tick if you want to be considered for this award The Innovation category is a separate award from the Business categories (page 12 needs to be completed to enter this category)

**If you are entering a Business category and the Innovation category please tick here **If you only want to enter the Innovation Category please tick here

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YOUR ORGANISATION’S BUSINESS PROFILENB: This information does not form part of the scoring however it does provide key information for the evaluators to gain insight into your organisation.

1. Business SummaryExplain your business in 50 words or less (give us your “elevator pitch” – this will be featured in the Gala Awards booklet)

Click here to enter text.

2. Organisational DescriptionGENERALWhere is your business located?Click here to enter text.

How long has the business been operating?Click here to enter text.

How many staff do you employ (if any)? Click here to enter text.

How many owner operators work in the business? Click here to enter text.

What is the ownership structure Privately owned companyPublicly owned companyIncorporated societyGovernment, local government

Franchise or branchTrustOther (please describe)Click here to enter text.

Please attach your organisation chart For an example please refer to the guidelines.

What are your main products and/or services? Click here to enter text.

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What are the organisation’s strengths in terms of sustainable development (for example, recycling, use of recycled materials, carbon neutral activities, strong community involvement, employment of long term unemployed, resource efficiency)?


SUSTAINABLE BUSINESS AWARDWhat is sustainable development and how does it relate to my organisation? Sustainable development is a much misunderstood term. The most well-known definition is ‘development that meets the needs of the present without compromising the ability of future generations to meet their own needs.’In your entry the judges will be looking for these principles woven through your answers to the following questions.

The principles are: Good Employer – the organisation is committed to employees’ satisfaction, development and wellbeing.

Workplaces are safe and healthy and employees are encouraged to provide input and participate. Environmental responsibility – the organisation is respectful of environmental limits and operates in

an environmentally efficient way in the design and delivery of its products/services. There is a continual quest for environmental improvement and employees are encouraged to become involved in this process.

Integrated and long term thinking – seeking solutions that are mutually reinforcing rather than accepting that a gain in one area will necessarily be achieved at the expense of another. Considering the long term (inter generational) implications of all decisions.

Community/Cultural contribution and fairness – the organisation contributes to making the communities in which it operates better places to live and do business and employees are encouraged to become involved in achieving this goal.

Integration of sustainable development into the organisation – sustainable development is a corporate priority and is reflected in all aspects of the organisation, including business processes (such as decision making, performance management) to ensure that decisions are made with their sustainability effects in mind. There is clear evidence of management commitment to sustainable development.

Minimising risk and maximising opportunity – Addressing risks and uncertainty when making choices and taking a precautionary approach when making decisions that may cause serious or irreversible damage

Transparency and accountability – the organisation is transparent and accountable about its performance in matters that are important to stakeholders.

Influencing others – the organisation actively encourages the supply chain and its employees to improve their own sustainable development performance. When possible, actively encourage policy makers to reward (through an appropriate mix of carrots and sticks) environmental sustainable development excellence.

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REGIONAL AWARD CRITERIA1. Leadership total assessment value (12%)Word count 1000 maximumEvery business needs to have a vision and a plan. This section asks you to describe how you establish that vision and plan, set direction, performance expectations, behaviours and how you monitor the performance of the business. It also asks you to describe how the business ensures compliance with legal and regulatory requirements and public responsibility.

1.1 Vision and strategy (3%)Please describe your business strategy to us, covering the following points: How would you describe your business vision for the future and how do you plan to achieve your vision? How is this communicated to others (internally & externally)? How often do you review or modify your strategy How do you take into account changing market conditions? How do you encourage new ideas and products for what your customers require?Click here to enter text.

1.2 Performance Expectations (3%)What key behaviours/values do you expect from everyone working for you and how do you establish performance expectations and ensure they are understood by your staff?Click here to enter text.

1.3 Monitoring Performance (3%) How do you monitor overall business performance and take action to improve this? Please supply an example or provide evidence.Click here to enter text.

1.4 Legal, Regulatory and Public Responsibilities (3%)What environmental, social, economic behaviour do you support and how do you monitor this?


What key regulations relate to your business and how do you ensure your organisation’s compliance with any relevant legislation and acts in an ethical manner?Please include as appropriate: OSH regulations; Health & Safety; accreditation requirements; certification requirements; registration requirements; environmental regulations; financial regulations; product regulations etc. Click here to enter text.

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2. BUSINESS PLANNING 9% total assessment valueWord count 1000 maximumBusiness Planning is the process by which the future direction of the business is determined i.e. strategy. Planning involves determining the actions, responsibilities and resources that will ensure the business achieves its short- and long- term strategies. In this section you are asked to describe how you establish strategy and plans, communicate these plans to all stakeholders, implement the plans and monitor your performance to those plans.Aspects to consider:

2.1. Competitive Environment (0%)What is your competitive position in your industry/sector and what principal factors determine your success relative to your competitors?Click here to enter text.

What are the key challenges facing your business? Click here to enter text.

2.2 Business Planning (6.0%)Describe your business planning process, covering points such as:

What are your key business objectives and how were these established? How do you take account of the needs of your customers and other stakeholders in your planning

process? Click here to enter text.

2.3 Communicating the Plans (1.5%)How do you communicate your business plans to everyone including stakeholders of the business and ensure that all employees understand and are committed to achieving these plans? Click here to enter text.

2.5 Monitoring Performance to Plan (1.5%)How do you monitor progress and what do you do to modify your plan if market conditions change? (Please give examples)Click here to enter text.

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3. CUSTOMERS AND MARKETS 18% total assessment valueWord count 1000 maximumCustomer and market focus asks you to describe how you determine the market requirements and expectations, determine the requirements and expectations of your customers, acquire new customers, build relationships with your customers, monitor customer perception of your success and develop future opportunities.

3.1 Customer Knowledge (4%)Who are your customers?

How do you identify your target market and engage or interact with them? How do you find out what their needs are?


How do you provide/deliver your products and services and ensure that they meet your customers’ requirements? Click here to enter text.

What are current trends for products and/or services that are important to your customers?Click here to enter text.

3.2 Customer Relationships and Satisfaction (10%)Describe your understanding of your existing and potential customers, covering the following:

How do you manage customer information? How do you obtain new customers? How do you satisfy existing customers, increase repeat business and ensure that you retain loyal

customers? Do you have a complaints process and if so, how do you use this process and the information it

provides? Click here to enter text.

Demonstrate levels of customer satisfaction/growth and retention. Please provide evidence (ie. Graphs/survey results/sales growth etc) Click here to enter text.

3.3 Organisational Relationships (4%)SUPPLIERS, PARTNERS AND DISTRIBUTORSWhat are your most important types of suppliers, partners and distributors and why are they important? Click here to enter text.

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List any other key relationships and how they contribute to your business. Click here to enter text.

4. INFORMATION AND ANALYSIS 24% total assessment value Word count 1000 maximumInformation and analysis of this information is the foundation of a performance-oriented business. It means having a fact based measurement system with the use of information and data (knowledge) to support business activities, to make decisions based on fact, as well as analyse the performance of the business. In this section you are asked to define the key information and data used by the business, and how this is made available to others both inside and outside the business.

4.1 Key Information (4.5%)What business information do you use to manage and track the performance of the business?

What equipment, hardware, software, facilities and technology do you use? How do you determine what are the most appropriate ICT (Information Communication Technology)

systems and services for your needs? Click here to enter text.

4.2 Managing and Using Information (4.5%)What do you do with this information?

How do you use this information to make business decisions? How do you use this information to track your performance against your strategic objectives? What other information do you capture and use to improve your organisation’s performance? How do you ensure that business information and data is reliable, accurate and timely? How do you share this information with others (e.g. customers, partners, suppliers) if needed?


How do you back up your information and plan continuing operation if a natural disaster or other emergency happens? Click here to enter text.

4.3 Financial results (15%)Please provide evidence of your current financial performance as well as any other relevant results of financial and market performance. (data/graphs/tables can be used i.e. profit and loss, revenue etc – this does not need to include specific financial figures, it can be shown as a percentage as a comparison of previous years)(Note: The judges will require to see 3 years worth of reports such as profit & loss/Balance sheet at their ONSITE visit)Click here to enter text.

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5. STAFF 18.5% total assessment valueWord count 1000 maximumExcellent businesses encourage their people to develop and use their full potential while contributing to the achievement of the business's objectives. In this section you are asked to describe how the work and jobs are organised, how training and education provides the skills and knowledge required and how the work environment is measured and improved to ensure a satisfied committed workforce.

5.1 Staff profile (0%)Please describe to us your organisation breakdown and staffing, covering the following:

How many people are involved in your organisation & what is the breakdown owner/operator, staff, contractors?

Is it a seasonal business? Explain the hiring cycle and staffing levels throughout the year How do you ensure you have the best people for the job?


5.2 Organising Work and Jobs (4%)How do you organise work and jobs in the business and manage and monitor staff performance? Click here to enter text.

5.3 Training and Education (4.5%)What training is provided?

How do you address the training and development of your workforce in the business? What training do you undertake yourself or provide your staff? (list internal and external training) How do you obtain feedback and input from staff or other stakeholders?


5.4 Workforce (10 %) (if there are no staff these marks will be re-allocated to Customers & Markets)Describe (and provide supporting data on) your current levels and trends for staff satisfaction.

What is your staff turnover (% per year?) Is absenteeism an issue? Sick days? Is leave taking/accrual monitored?


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6. Health and Safety (7.5%) ACC Workplace Safety Entry pageA key aspect of running a world class business is to ensure that you have a safe work environment. Judges are seeking to recognise and reward a business that can demonstrate how health and safety has been integrated into business operations, and that has managers and employees who are proactive in dealing with hazards that arise from the work carried out.

Click here for information on what can you can do to promote health and safety in your organisation. The ACC WorkSafe Cycle gives you a step-by-step guide on how to set up and support the comprehensive systems and procedures required for effective workplace health and safety. It’s a roadmap to reducing injury and illness in the workplace.

Please include examples and evidence where possible, in support of your statements.How do you establish and maintain a safe and healthy work environment and provide support for your workforce? Click here to enter text.

Show your understanding of the risks and hazards that are created in your workplace when you and your employees go about normal business. What processes have you established, to identify and manage/eliminate actual and potential hazards in your workplace (e.g. safety plan, hazard register)? Supply a copy


How do you make sure your contractors/service providers don’t harm your staff/customers? Click here to enter text.

How do you involve your staff in the decision making and communicating on safety issues? Click here to enter text.

What systems have you in place to support employees with injury or illness to return to work?Click here to enter text.

Supply any example(s) of outstanding health and safety behaviour or initiative(s) by yourself or a member of your staff.Click here to enter text.

Please note: Should you be selected as a finalist for the ACC Workplace Safety Award, an independent Health and Safety professional will conduct a work site assessment as part of the judging process.

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http://www.acc.co.nz/preventing-injuries/at-work/health-and-safety-in-the-workplace/acc-worksafe-cycle/PI00064


7. PROCESSES 18.5% total assessment valueWord count 1000 maximumProcesses are the way things are done to carry out the business. Key Processes are those processes that make your organisation stand out from others and may include the design, development, manufacture and delivery of products and/or services to customers or suppliers.

7.1 Managing Key Processes (8.5%) What are your key business processes? (refer definition above) How do you take into account your customer’s requirements within these key processes? List any other key business processes and how they contribute to your business Do you outsource any part of your business and why?


7.2 Business Effectiveness (10%)Please provide an example of some change in process that you may have made and how this has resulted in improving the efficiency of your business.


300 word closing statement – we would like to provide you with the opportunity to inform the judges of any relevant information that may not have been covered in the previous questions. Click here to enter text.

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Documents

ENTRY FORM COVER SHEET - northchamber.co.nz€¦ · Web viewEmerging Businesses – trading for more than 1 but less than 2 years. Please list number of staff including part-time