Entrepreneur's Programme - Business Advisers and Facilitators - AI GroupName Photo Position Mobile Location Email Industry Partner Background

Andrea Jackson Business Adviser 0417 486 232 Cairns, QLD andrea.jackson@aigroup.com.au Ai Group

Andrea has a diverse business and senior management background. She has operated her own and family owned small businesses, worked as a Project Director with the global property corporation Lend Lease and has held economic and business development roles with non-government organisations. Andrea is also an active board member on a range boards in the business, community and education sectors. Originally trained as an educator, Andrea has excellent communication skills, using these to understand the specific needs of businesses and generate practical, strategic approaches to improve business performance.Andrea is also a skilled facilitator and has assisted businesses to create strategic relationships that support innovation or improve competitiveness. Andrea thrives on working with a diverse range of businesses and enjoys the opportunities and challenges unique to every business. Her hands-on experience in business and personalised approach helps create solutions tailored to the specific needs of each business.

Bill Hazard Business Adviser 0416 293 703 Newcastle, NSW bill.hazard@aigroup.com.au Ai Group

Bill Hazard is an experienced business leader with expertise in marketing, corporate identity, strategy, innovation and technology. Having started in food science and technology Bill’s career quickly evolved into marketing with particular emphasis on brand identity, communication and innovation. Bill’s unique skill base of marketing with a technical background has resulted in a number of successful brand and new product innovations that have become enduring market leaders.After 10 years with Quality Bakers and 5 years with Goodman Fielder as General Manager Marketing Bill spent 8 years in advertising where he worked on a broad range of projects with Sanitarium, The Heart Foundation and numerous corporate identity projects across a wide range of industries. Bill brings an open mind, clear vision and a simple down to earth manner to any business situation that will provide the alignment, focus and innovation required for improved performance.Bill has an extensive background in:• Business strategy and planning• Business management, operating systems and business planning• Manufacturing and operations• Food science and technology including new product development.• Marketing strategy, planning and implementation• Brand communications

Bill Kerr Business Adviser 0409 989 810 Sydney, NSW bill.kerr@aigroup.com.au Ai Group

With a scientific background and over 35 years in a variety of Australian and international senior corporate, consulting and academic roles, Bill has over 20 years direct experience in the Medical Technology and Pharmaceutical sector. He has also been a respected international lecturer in Strategic Management, International Business, Marketing Management, Operations Management and Competitive Intelligence. Bill thrives on helping his customers help themselves, and has consistently exceeded his objectives as a Business Adviser and Research Facilitator. He has undertaken more than 70 Business Evaluations and facilitated more than 55 funded research collaborations and has documented links with more than 200 companies and research organisations. He has a Bachelor of Science (Hon. Microbiology) from the University of Guelph, Canada; a Master of Science (Immunology) from the University of Manitoba, Canada; and an MBA (dux) from the University of Western Sydney; as well as certificates in a wide variety of other management disciplines.

Chris Harnett Business Adviser 0427 233 424 Adelaide, SA chris.harnett@aigroup.com.au Ai Group

An experienced executive within the pathology, pharmaceutical and medical device industry, with extensive leadership and project experience acquired in a variety of global organisational contexts over 25 years. Having a passion for facilitating innovation and developing sustainability within organisations, an ability to form strong business relationships and undertake market analysis to develop relevant strategies that achieve significant market adoption of products or services to meet a market need. Experience in liaising with government, University academia, healthcare institutions and industry has resulted in the development of strong relationships at a senior level. Offering a highly sophisticated suite of competencies acquired through leading organisations to achieve commercialization and realize their strategic goals and objectives, managing people, processes and delivering outstanding outcomes possessing complimentary post graduate qualifications (Med Tech & MBA) in business and well developed financial, compliance and relationship skills.

Damon Wells Business Adviser 0438 337 386 Launceston , TAS damon.wells@aigroup.com.au Ai Group

Damon has over 30 years’ experience in commerce across a diverse range of industries, including Agriculture (Growing and Export), Supermarkets, Rail Transport, Construction, Forestry and Manufacturing (Timber Industry). He holds a Bachelor of Business (Accounting), is a Fellow of CPA Australia, a Member of the Institute of Company Directors and has been a J.P. for 20 years. He is a prior Director of the Tasmanian Chamber of Commerce & Industry and is a Tasmanian Divisional Councilor for CPA Australia. He has strong business modelling, strategic planning, acquisition, restructure, synergy, integration and cash flow management expertise. His career has included major business system upgrades, change management and business reviews. Skills which he now looks forward to sharing with clients of the Entrepreneurs’ Program.

David Knipe Business Adviser 0419 883 752 Melbourne, VIC david.knipe@aigroup.com.au Ai Group

David’s early career was in management positions in the Victorian power and water industries. In 1991, he became the first Managing Director of Melbourne Water. In 1997 he was appointed the establishment CEO of VenCorp, operating the gas spot market that is now part of AEMO. He then spent some years consulting to utilities and companies tendering for utility contracts. From 2004 to 2007 he managed an aluminium fabrication company that he partly owned, manufacturing product for the building industry. He consulted in the water sector at the time of the drought, before joining the Department of Industry as a Business Adviser. His skill base covers business strategy development, operations management, organisational design, and sales and marketing management, as well as an in-depth knowledge of water and energy infrastructure. David’s qualifications include a BE (Elect), MBA, FIE Aust, FAICD, and FAIM.

Fritz Shoemaker Business Adviser 0420 927 532 Hobart, TAS fritz.shoemaker@aigroup.com.au Ai Group

Fritz is an experienced CEO with multinational experience particularly in northern and eastern Europe. Fritz's last ten years of employment have been in senior leadership positions in the manufacturing industry. He believes in life-long learning and has a Masters in Business Administration, studied Engineering, Business and culinary arts. He has special skills in: Boat/Ship Building (Aluminium and HDPE), Plastics (Fabrications and Rotational Moulding), aquaculture equipment supply, HR, IR and Organisational Culture (winner of Employer of Choice Award and led HR and IR practices in a 1500 person firm), Root Cause Analysis (led teams looking into sentinel health events), Food Safety (an accredited internal and external food safety officer), Entrepreneurship (he owned restaurants, catering and book businesses) and was an award winning chef. He has close ties to aquaculture industries and has an extensive worldwide network of aquaculture and marine contacts. He has sat on numerous boards and in that capacity has chaired both Audit and Finance committees

Grant Peden Business Facilitator 0403 947 059 Canberra, ACT grant.peden@aigroup.com.au Ai Group

Grant delivers supply chain improvement and business growth services to help SMEs grow and become globally competitive. Priorto joining the Department of Industry, Grant was the Global Supply Chain Program Manager at global technology company Thales, where he identified, evaluated, and mentored Australian companies with potential to supply to Thales globally. Grant mentored companies in market intelligence, business strategy, leadership and organisational change. He also used his strong industry networks to facilitate the formation of strategic relationships and partnerships between businesses. Before Thales, Grant worked in management consulting as an advisor to blue-chip clients. During this time he honed his strong analytical and stakeholder/client relationship management and engagement skills by delivering business strategy, corporate strategy and marketing strategy projects. Earlier in his career he worked in venture capital, where he worked with high-potential early-stage companies to help them commercialise IP and accelerate growth.https://au.linkedin.com/in/grantpeden

Greg O'Connor Business Adviser 0412 062 676 Brisbane, QLD greg.oconnor@aigroup.com.au Ai Group

Greg O’Connor has had very broad business/commercial experience, including 10 years as Corporate Taxation Manager for two listed public companies – (1) Incite, a listed subsidiary of ICI Australia (now Orica) and a major manufacturer of industrial and agricultural chemicals, and (2) Kern Corporation, one of the largest listed property development, construction and investment groups in Australia with interests in some of the landmark properties on the east coast.He also gained deep SME consulting experience over nearly 10 years in his own company. Since joining EC/EIP in 2009, Greg has completed more than 100 reviews/evaluations in Clean Technology, Energy, Waste and Water, Manufacturing and Enabling Technologies and Services - Infrastructure-Related Construction and Professional Services.www.linkedin.com/in/gregoconnor

Ian Nearhos Business Adviser 0418 803 957 Brisbane, QLD ian.nearhos@aigroup.com.au Ai Group

Ian has broad commercial experience including senior management and leadership positions in both large organisations and SMEs. He has overseen the creation of significant value through the development and delivery of highly successful business growth strategies, and operational improvement initiatives. His expertise is in effectively engaging with stakeholders to discover and evaluate business challenges, and map them to optimal solutions.Ian’s experience includes working in an ASX listed IT company that provides market-leading, business technology solutions throughout Australia and Asia Pacific. He was also a General Manager with one of Australia's leading print and collateral management service providers, driving business expansion and digital transformation. Prior to this, he was a State Sales Manager with a multi-national business administration supplier that was ASX listed in Australia with over $1b in revenue. This experience has delivered multifaceted skills across sales, marketing, IT and operations with a clear understanding of what is required to deliver great business outcomes.Ian’s skills and experience are underpinned by strong academic credentials including an MBA, Graduate Diploma in Management, and Postgraduate Certificate in Business.

James Scotland Business Facilitator 0437 490 110 Brisbane, QLD james.scotland@aigroup.com.au Ai Group

With a long career as a senior manager in widely different industries followed by several years as a business consultant, strategist, corporate trainer and small business owner, James is highly experienced in helping Australian businesses to improve, grow and succeed. His clients appreciate his ability to draw on his personal management experience combined with his practical understanding of the ‘theory’ of business. James has held senior roles in business development, strategic marketing and operations, and has worked extensively throughout regional and remote Australia as well as in major cities. He is known for his highly developed interpersonal, communication, analytical and facilitation skills, and his strong commitment to assisting clients to find and access hidden value in their businesses. He has a Master of International Management and a Graduate Certificate Human Resources, is a graduate of Australian Institute of Company Directors, a Fellow of the Australian Institute of Management, a member of the Australian Marketing Institute and has a Certificate IV in Training and Assessment, among others.

John Mills Business Adviser 0400 662 083 Sydney, NSW john.mills@aigroup.com.au Ai Group

John has over 30 years’ experience in the Australian manufacturing industry across a broad range of sectors. Combining a professional engineering background with post graduate business skills, consulting experience and plant management roles, John has a unique ability to work effectively with personnel at all levels in an organisation. John has held senior management positions with leading Australian and international companies working to achieve world-class results. Being able to grasp technical issues and their financial impact on business performance, John assists organisations to understand current performance limitations and can provide guidance on how to achieve business excellence through strategic, action oriented improvement activities - which achieve positive financial impact. John adds value to organisations he works with by challenging employees and managers to use various forms of innovation ranging from process improvement through to new product and service development, and new business model creation.https://au.linkedin.com/pub/john-mills/10/b2a/a1

Keith Madden Business Adviser 0400 661 803 Sydney, NSW keith.madden@aigroup.com.au Ai Group

Keith has over 30 years’ experience in Commercial Manager, General Manager and CEO roles. He specialises in advising on supply chain and distribution. He trained at KPMG in the Private client services area. He has run finance, logistics, and sales and marketing teams for SME's and multinationals including a Fortune 500 company. Keith specialises in developing practical, strategic and operational solutions that address business issues and opportunities for his clients. His breadth of experience has proven invaluable in analysing and driving business performance solutions. Keith's skill set includes finance, strategic planning, export market development, operational improvement, lean implementation, and business improvement activity. His sector experience includes Advanced manufacturing, transport and logistics, food, ICT and enabling services including printing & graphics. Keith's qualifications include a B.Com (UNSW) and CA. He is a MAICD, and a Registered Tax agent.

Matthew Green Business Adviser 0448 852 709 Brisbane, QLD matthew.green@aigroup.com.au Ai Group

Matthew has over 24 years international experience in industry roles and management consulting, focused on energy, mining, infrastructure, manufacturing and logistics sectors. He has particular expertise in strategy, finance, business development and operations improvement. He was previously Group General Manager Strategy at Downer EDI and Executive Manager Strategic Development at Thiess.Matthew has provided extensive advisory services to SME organisations both in Australia and abroad, with particular focus on strategy, market development, financial management and operations improvement.Matthew works with METS (mining equipment, technologies and services), oil & gas and energy resources companies to review their business, identify opportunities to grow and enhance their operational and financial performance. His qualifications include a MBA, Bachelor of Business (Marketing) and part completed Graduate Diploma of Applied Finance.

Mike Sewell Business Adviser 0409 512 578 Melbourne, VIC mike.sewell@aigroup.com.au Ai Group

Mike is experienced in growing revenue, productivity and profitability, and has successfully grown several small and medium enterprises in metering, print, warehousing and logistics, and medical research. This depth of experience has proven invaluable in delivering services on behalf of the Entrepreneurs' Programme. Mike is able to analyse information and work with businesses to develop solutions that help improve the business, as well as help accessing a range of State and Federal Government programmes that add value to the business. Mike’s client base includes clients in all sectors, including enabling services such as professional service business providing scientific services to the mining, oil and gas industry; companies involved in advanced manufacturing; research companies providing services and products to improve farm and agriculture yields; as well as a wide range of waste and productivity management services. Mike's focus from July 2015 is Medical Technologies and Pharmaceuticals.https://au.linkedin.com/in/mikesewellfcpa

Raj Gopal Business Adviser 0412 177 526 Melbourne, VIC raj.gopal@aigroup.com.au Ai Group

Raj has worked in senior management roles for many years including as General Manager, Operations Manager and Plant Manager, managing budgets of up to $70m in global organisations and SMEs. Raj's business background covers pharmaceutical, speciality packaging and complex multi plant food manufacturing operations. Raj’s key areas of strength are change management, including development of strategic manufacturing footprints and rationalisation, restructuring and turnaround of underperforming operations. This includes development and sourcing of new technologies to reduce the operating cost base. execution of significant CAPEX projects and Trans-Tasman transfer of technologies and manufacturing facilities. As a Business Adviser, Raj has the skills, experience and knowledge to conduct Business Evaluations to assist Australian firms improve their operations and seize opportunities for growth in the global market. Raj's qualifications include: Bachelor of Science (Hons).Master of Science, MRACI/ MAIM, IMD Change management, DuPont Safety Management, Coaching for Performance.

Ramona Bullard Business Adviser 0418 250 832 Townsville, QLD ramona.bullard@aigroup.com.au Ai Group

Ramona initiated her career in executive roles with top tier engineering firms later transitioning to management consulting and auditing for a diverse range of business and government organisations. As an experienced consultant and mentor, Ramona is passionate about facilitating business improvement, leadership & governance and strategic growth. More recently, Ramona has provided services as a business educator, delivering specialised business programs for TAFE Qld and operating her own RTO for five years. Having a diverse industry background with an emphasis in the Engineering, construction and manufacturing sectors, she draws on 20 years combined operational and consulting experience. As a Business Advisor Ramona works closely with regional businesses to deliver the Entrepreneurs Programme.Ramona has tertiary qualifications in Corporate Communications, Business Management and Human Resource Management. She is a fellow of the Australian Institute of Management and a registered (QMS) Business Improvement Auditor with Exemplar Global.

Richard Everson Business Adviser 0427 272 754 Canberra, ACT richard.everson@aigroup.com.au Ai Group

Richard’s passion for business is founded on 30 years of operational experience. Whilst the roles have been diverse - food, hospitality and tourism have been common themes. Richard began his career as a chef, working in Australia, Europe and on the QEII. After completing tertiary studies in Switzerland, Richard retuned to Australian and transitioned to executive roles, working with multinational food and management service providers.Bitten by the entrepreneurial bug, Richard left the corporate world and, together with his wife, built and operated a successful guesthouse for 12 years.Richard is also an experienced business coach and consultant and has held roles with regional development agencies and networks.Drawing on these diverse experiences, Richard is well qualified to provide advice across a broad range of management issues including business planning, operations, finance, marketing, supply chain and product development. He revels in the opportunity the business adviser’s role provides to meet, support and assist businesses in the Canberra region to delight their customers and achieve their business goals.https://au.linkedin.com/pub/richard-everson/24/a/2a1

Ross Contarino Business Facilitator 0418 783 502 Townsville, QLD ross.contarino@aigroup.com.au Ai Group

Ross currently delivers specialised facilitation services under the Entrepreneurs Infrastructure Programme from his base in North Queensland. He has a long and distinguished career in economic development through several Regional Development Organisations across Northern Queensland. Ross has worked in local government as an elected member before taking on an economic development role for that Shire Council. He has since worked in all three level of Government and in various economic development roles. He worked for the Federal Government as the North Queensland Manager for AusIndustry for seven years before taking on the role of Chief Executive Officer for Advance Cairns and then General Manager Economic Development and Corporate Services for sister organisation Townsville Enterprise Limited. Ross has an MBA from James Cook University, is a fellow of the Australian Institute of Management and a Trustee for CEDA (Committee for the Economic Development of Australia).

Russell King Business Adviser 0407 046 890 Melbourne, VIC russell.king@aigroup.com.au Ai Group

Russell provides business evaluation and growth services, facilitates connection to external expertise and Government funding to assist with the implementation of agreed actions and connection to other EIP services. Having provided this service to over 105 businesses in the past five years, Russell has extensive experience in analysing businesses to identify key issues and opportunities, and to develop appropriate action plans for improvement and growth. Russell has considerable success engaging clients with their action plans, including external expertise and Government funding when appropriate. Prior to his current role, Russell spent over 37 years in manufacturing, marketing and project management (to Managing Director level) in the defence, furniture and commercial fit-out sectors, and has operated his own business consultancy practice. Russell holds tertiary qualifications in Engineering and Business Administration, and is certified in Production and Inventory Control and Environmental Management Systems.

Sarah Jones Business Facilitator 0457 509 621 Burnie, TAS sarah.jones@aigroup.com.au Ai Group

Sarah is an experienced facilitator with a track record of supporting businesses across of a range of sectors to better collaborateand grow. In recent years she has led many projects including the establishment of a manufacturing network in Northwest Tasmania, and facilitated businesses to support individual and collective growth. From 2006 to 2010, Sarah held the position of General Manager, Industry Development, Clean Energy Council. This role focussed on working with the renewable energy industry to address areas of impediment to growth and promote best practice, as well as oversight of the accreditation scheme for solar installers nationally. Sarah commenced her career working with Victorian local government in strategic management and policy areas, including at the Municipal Association of Victoria managing the Corporate and Secretariat functions. Her qualifications include a Bachelor of Business (Local Government), and a Graduate Certificate in Business (Lean Leadership). She is currentlycompleting her MBA

Trent Maden Business Adviser 0407 765 286 Adelaide, SA trent.mader@aigroup.com.au Ai Group

Trent has over 20 years of experience working with businesses in the food and agribusiness sector. He has helped companies access new markets, develop new products and processes to grow their business. Having a passion for regional communities and enterprise, Trent understands the unique challenges often faced in trying to generate profitable outcomes.Trent has collaborated with people across the food and agribusiness sector including meat processing, horticulture, food products, wine and beverage. Trent has also worked with those companies to develop solutions to their infrastructure needs including water, energy, transport and waste management.Having worked in both the public and private sectors Trent has an extensive network and understanding to bring to any opportunity.

Vance Wheeler Business Adviser 0418 652 358Albury, NSW

/Wodonga, VICvance.wheeler@aigroup.com.au Ai Group

Vance has worked across manufacturing, transport, food, agribusiness and tourism for almost 30 years, combining a professional engineering background with trade qualifications, operations management and commercial skills. After commencing his career in the automotive industry, he quickly moved to engineering and project management before progressing into the metal fabrication sector with an operations focus. Further career changes gave exposure to the industry sectors of pulp and paper, urban transport, food processing, agriculture and tourism in roles including business development, general management, shareholder and Director. Being able to draw on a range of industry experience, understanding the operational aspects of the enterprise and interacting with people at all levels enables Vance to assist businesses in understanding their current strengths and limitations, and to identify areas of greatest potential for improvement. Vance understands the perspective of the business owner and seeks to find practical solutions to complex problems.

Entrepreneur's Programme - Business Advisers and Facilitators - AustmineName Photo Position Mobile Location Email Industry Partner Background

Anthony Holzwart Business Facilitator 0408 630 441 Brisbane, QLD anthony.holzwart@austmine.com.au Austmine

Anthony has a long track record in assisting small to medium businesses improve performance and realise their full potential, often in challenging operating environments. His approach is straightforward and practical – do what matters most and, wherever possible, avoid the mistakes of others. Working in a range of private and public sector roles, Anthony has provided assistance to many hundreds of businesses, predominantly in the mining, oil & gas, civil construction and manufacturing sectors. Each of these interactions has provided an insight into what works, what doesn’t and where potential can often be found. Anthony’s analytical mindset, matched with a common-sense attitude to achieving results, is instrumental to how he approaches anything relating to business improvement. The toolbox of skills, knowledge and experience Anthony draws on is far reaching and includes business analysis; practical and achievable action planning; export coaching [incl. seven years on contract to Austrade in an export advisory role]; business mentoring; the establishment of, and participation in, SME advisory boards; setting strategic direction; business model innovation; coaching around new business acquisition; and maximising results in a major project environment. As an Austmine Business Facilitator Anthony delivers supplier improvement services through the Entrepreneurs Programme. He works closely alongside the team of Business Advisors with the purpose of creating more efficient and effective relationships between buyers and suppliers within the mining and oil & gas sectors. Central to the role is a focus on understanding and interpreting the needs and requirements of major buyers, and then developing projects that deliver skills, knowledge and capability improvement to participating suppliers in line with buyer needs.

Dale Thompson Business Adviser 0407 819 522 Melbourne, VIC Dale.thompson@austmine.com.au Austmine

Dale has extensive experience in business improvement, development, and sales and marketing in Australia and overseas. Strategic planning, risk management, change implementation and governance, are areas Dale has achieved significant results for his client. Through his role with Department of Industry, Dale has worked with over 100 different businesses on improving the operations to reduce risk for business owners while improving the returns for the business. He was also part of the team that developed RISCI, which measures a business’s readiness to enter the Resources Sector. Dale has now delivered RISCI to over 150 businesses.With commercial experience in mining equipment, explosives, ground support, and geotechnical instrumentation, as well as the marine markets in Australia and Asia, Dale has a wealth of practical experience. Dale is a graduate of the Australian Institute of Company Directors, and Swinburne Institute of Technology with a Diploma in Civil Engineering.https://au.linkedin.com/pub/dale-thompson-gaicd/23/848/a89

Joe Ippolito Business Adviser 0411 069 353 Brisbane, QLD Joe.ippolito@austmine.com.au Austmine

Joe is a Business Adviser who works with a range of businesses that service the resources supply chain. These businesses range from major project owners and tier 1’s contractors to SME’s engaged in providing products, services, and technology to the oil and gas, hard rock, and coal mining industries. In recent years he has worked closely with SME’s servicing the coal seam gas sector.Joe’s major achievements include facilitating supply chain improvement programs for businesses to improve their internal processes and procedures so they meet the specifications of the sector. Joe applies his expertise gained in finance, operational, marketing and strategic planning roles for major listed companies, to SME’s in delivering tangible outcomes. Joe is a Chartered Accountant, with a Masters majoring in Finance and Taxation, and a Fellow of the Institute of Company Directors.

Marianne Cummings Business Adviser 0401 029 813 Newcastle, NSW Marianne.cummings@austmine.com.au Austmine

Marianne is an experienced business adviser who combines strong business analysis skills with a common sense approach to facilitate improvements in profitability, innovation, and productivity. Since 2012, Marianne has specialised in assisting clients from a variety of industries who supply to the resources sector, and in facilitating group industry supply chain projects. She enjoys working with clients to identify their real issues and barriers to growth and plan strategic pathways. She uses strong networks and highly developed relationship management skills to support clients through change. Marianne developed her business analysis skills through 15 years as a business consultant working with SME clients and organisations such as NSW Trade and Investment and HunterNet. She has held senior management roles with Lifeline Newcastle’s commercial arm and senior relationship management roles in the Commonwealth Bank’s Business Banking division. Marianne is qualified in accounting, business management, marketing, training, and alliance building.

Mark Nesci Business Adviser 0400 820 055 Sydney, NSW mark.nesci@austmine.com.au Austmine

Mark has over 15 years in Engineering and has been involved in Mining Material Handling, Infrastructure and Power Solutions in relation to Mining, Energy, Power, Renewables, CSG, Telecommunications and Industry Sectors for 34 years.Mark has worked both from customer and supplier perspectives over the years, offering a balanced insight to business relationships and trust. He has a high ability to meet the changing needs of the marketplace and the aptitude to adapt to a diverse array of market environments, clients, products and services.Mark's long career in a range of sectors, has developed a range of skills and disciplines encompassing leadership, strategic business development, innovation, relationship building, commercial acumen, consultative mentoring and communications. Mark has a solid understanding of market direction, growth and dynamics and over the years, has successfully managed the operational facilities to support project solutions, products and services, for capital works and the associated replacement market, consistently meeting KPIs.Mark has qualifications in Engineering, Marketing and Business Management, with many years of "on the job" training.

Martin Collard Business Adviser 0449 901 615 Perth, WA Martin.collard@austmine.com.au Austmine

Martin is a proactive strategic business excellence leader, change agent, and mentor with an impressive track record of managing and delivering tangible business improvement across a variety of sectors and industries with focus on the Western Australian resources sector. Martin has worked extensively with many service and manufacturing businesses within the METS, oil and gas and advanced manufacturing sectors & understands the challenges and strategic requirements of the overall resources sector and is able to translate those requirements into appropriately scaled, realistic and achievable capability enhancing action plans for the SME business community in support of maximising overall Australian resources sector supply chain effectiveness and productivity.Since becoming a Business Adviser in 2009, Martin has helped many resources sector businesses develop robust and sustainable business capability aligned to the needs of the sector. Specialities include sector specific business capability improvement through the delivery of appropriately positioned Business Evaluations linked to realistic improvement action plans, strategic thinking and best practice management mentoring based on Lean principles, capability gap identification workshop facilitation including Resources Industry Supply Chain Index (RISCI) and oil and gas sector Supply Chain Panels with constant review of best practice management and business excellence thinking through business associations. Martin has qualifications in mechanical engineering and polymer technology before pursuing a leadership career and concentrating on best practice management ultimately resulting in an Executive MBA from Loughborough University in the UK . He is also a recent graduate of the Australian Institute of Company Directors.https://au.linkedin.com/pub/martin-collard/3/540/965

Neil Platt Business Adviser 0429 438 777 Mackay, QLD Neil.platt@austmine.com.au Austmine

Neil has been involved in the resources and manufacturing sectors for the past 16 years, and works closely with resources technology and manufacturing businesses through his role as a Business Adviser. He is a highly effective senior management professional with extensive experience in business management, human resource strategies, and integrated management systems. Neil has been General Manager for a large engineering company with a turnover of over $50M supplying products and services to the resources sector. His expertise includes continuous improvement programs, project management, knowledge management, organisational development initiatives, and he is a lean manufacturing practitioner. Neil also spent 23 years in the Royal Australian Air Force as a Systems Engineer. Neil has a Bachelor of Teaching, Graduate Diploma in Computer Based Learning, Diploma of Engineering, a Diploma of Competitive Manufacturing, and a Graduate Certificate in Management. Neil also has qualifications as an Integrated Management Systems auditor (Quality, Safety and Environmental).

Entrepreneur's Programme - Business Advisers and Facilitators - AMTILName Photo Position Mobile Location Email Industry Partner Background

Bruno Bello Business Adviser 0409 123 701 Melbourne, VIC bbello@amtil.com.au AMTIL

Bruno has lived in Japan specifically to be trained in advanced business and manufacturing management, skills he has brought to his role as a Department of Industry Business Adviser. He has been able to utilise these skills to transform businesses in Japan, the USA, UK, Spain, Mexico, Australia and Germany, where he was directly responsible for the growth and profitability of these businesses. Bruno is qualified in engineering, and holds a Masters of Business Administration from the Melbourne Business School.

John Lochery Business Adviser 0449 210 515 Melbourne, VIC j.lochery@latrobe.edu.au AMTIL

John started with the Department of Industry as a Business Adviser in early 2014, bringing 25 years commercial experience in sales and marketing in both the retail and business to business sectors to the role. An experienced senior manager, John has a primary focus on continual improvement, innovation and profit, with an overall goal of maximising returns for shareholders and supporting brands in the market. A key focus for him is developing new opportunities for the businesses he works with.

Mal Clark Business Adviser 0428 328 228 Gippsland, VIC mclark@amtil.com.au AMTIL

In the corporate environment, Mal was an experienced manager with proven business development, commercialisation, P&L accountability and operational experience in several advanced manufacturing and service industries. While originally qualified in technology delivery, including new product and process development as well as IP management, Mal was promoted to Technical Director of a large multinational. Mal made the transition to Divisional Manager, with over 250 staff on 24/7 shift pattern. More recently, Mal has worked with multiple SMEs, to transition them into high growth firms capitalising upon their potential. Mal's technical training provides him with high quality analytical skills with an ability to facilitate change in short timeframes. Mal has been a Business Adviser with Entrepreneurs’ Infrastructure Programme (and previous Australian Government programs) since 2005, and successfully delivered against the required KPIs. Mal's qualifications include BSc(Hons), PhD and GAICD. Mal is a MAIP MIoP and MAICD, and is a CEng and CPhy.https://au.linkedin.com/in/malclark

Michael Fetherstonhaugh

Business Adviser 0488 975 399 Port Pirie, SA mfethers@amtil.com.au AMTIL

Michael Fetherstonhaugh provides professional facilitation services with specialisations in business development and growth through marketing and accelerating business capabilities. He enjoys working with companies to identify opportunities to grow revenue and reduce costs through improved efficiencies and empowering people. Michael has extensive leadership and management experience within the private sector. Before joining the Department of Industry as a Business Adviser, Michael was a Business Adviser with Regional Development Australia, where he was responsible for working closely with Australian businesses seeking to expand, including entering various export markets. Michael has spent many years in management within the media (radio, television and print) where he worked with companies to develop their brand and build their customer portfolio. Michael’s formal qualifications include an Advanced Diploma in Business Management, accredited Business Counsellor and qualifications in training and workplace assessment.

Robert Murphy Business Adviser 0439 675 516 Melbourne, VIC rmurphy@amtil.com.au AMTIL

With more than 40 years’ experience across a diverse range of industries with a number of national and multi-national companies, Rob is an expert in business management and manufacturing processes. In previous senior operational and management positions, he has managed large teams, led export initiatives, and increased operations efficiency and effectiveness. His expertise allows him to provide best practice advice to manufacturers and service firms on a range of issues, including strategic planning, strategy deployment, operations management and human resource management. Rob is a member of the Institute of Industrial Engineers and has held positions as Victorian President and Federal Senior Vice President.

Vineet Ahuja Business Adviser 0418 566 381 Melbourne, VIC vahuja@amtil.com.au AMTIL

Vineet has a passion for supply chain continuous improvement, and experience from strategy to operational floor level. He has experience of over 39 years senior management in implementing excellence in food, medical devices, healthcare products, oil, plastics and chemicals, ranging from a small company to global icons including international technology projects in Malaysia, India and Mexico. He has technical and leadership skills for organisational transformations, with achievements in reducing waste, developing people to achieve "HIGHER", turning around morale and businesses, improving safety, influencing cultural change and setting future strategies. With direct experience of production, procurement, planning, logistics, quality, engineering and project management, he is a "thinker-doer mentor" with high people skills and customer service orientation. Vineet is a qualified Engineer, holds an MBA, PG Dip in QM, as well as being a TAE40110 qualified trainer and mentor.

Entrepreneur's Programme - Business Advisers and Facilitators - Business FoundationsName Photo Position Mobile Location Email Industry Partner Background

Angela Doyle Business Adviser 0405 390 059 Perth, WA Angela.Doyle@businessfoundations.com.au Business Foundations

Angela brings a broad range of business management skills, experience and qualifications to her role. This is derived from over 17 years in senior management roles which include General Manager and CEO positions, taking in responsibilities such as, financial management; human resource systems; sales and marketing; system improvements; production processes; strategic and business planning; and risk management, including occupational health and safety. Over the past five years, Angela has provided assistance to over 90 small to medium businesses, mainly in the regional and remote parts of Western Australia, as an AusIndustry Business Adviser. This work includes business health analyses and recommendations aimed at improving business performance. Analysis tools used by Angela include Probe and Winning Measures (benchmarking) and departmental tools such as financial analysis programs. Angela has worked across a wide range of industry sectors which include the five growth and enabling sectors identified eligible for support through AusIndustry’s programs.

Don Geare Business Adviser 0447 955 498 Bunbury, WA don.geare@businessfoundations.com.au Business Foundations

Don has worked as a Business Adviser since 2007, having performed over 170 business evaluations across Western Australia. Don has a general management background, having held senior positions in both large corporates and SMEs in a variety of industries. This has provided relevant experience in manufacturing, food processing, exporting, running co-operatives, and operating and marketing service providers on a B2B and B2C basis. Specific experiences include leadership and people management; strategic development and definition of objectives; performance management; creation of reports and identification of key drivers; budgeting; tendering; costing; implementation of systems and procedures (including ISO9001 and 4801); directorship and the efficient running of boards; and facilitating to family business. Don has qualifications in Cost and Management Accounting, Business Management, and Writing; and has recent Diplomas in Accounting (Advanced), Quality Auditing, and OHS. Don is also a graduate of the IFAP Lead Auditor course, and the AICD Company Directors course.

Gabor Hernadi Business Adviser 0417 985 075 Perth, WA Gabor@businessfoundations.com.au Business Foundations

With over 20 years of senior level experience in marketing and operational management within large international organisations, Gabor has amassed a wealth of experience and competencies in developing and implementing integrated growth strategies for both revenue and profitability. In the past 7 years he has applied his business planning and hands on operational management skills to assisting SMEs in the food, agribusiness, manufacturing and services to mining sectors to build resilience and internal capabilities, enabling them to profit from growth opportunities and weather downturns Gabor specialises in: Planning and implementing innovative business strategies and associated work systems, processes and KPIs to drive revenue; Operational transformation to unlock operational efficiencies; Developing sustained internal operational and management capabilities and competencies; and Connecting SMEs with technical expertise, management know-how and resources.Qualifications: MBA, B.Bus. (Marketing and IT), Certified Practicing Marketer, Fellow - Australian Marketing Institute, and Associate Fellow - Australian Institute of Management.

Entrepreneur's Programme - Business Advisers and Facilitators - Business SAName Photo Position Mobile Location Email Industry Partner Background

Brenda Callahan Business Adviser 0419 031 589Mt Gambier, SA,

West Victoria, VICbrendac@business-sa.com Business SA

Brenda brings over 20 years of extensive business development, senior management and strategic executive sales experienceacross a number of sectors including manufacturing, food and agribusiness, recruitment and engineering. Brenda has vast experience in in the facilitation and management of supply chains into major projects across regional Victoria and South Australia and this has enabled her to work closely with a number of SMEs to support them to increase capabilities, employment and realise growth opportunities. Her experience across the agribusiness, manufacturing and engineering sectors brings a significant network of key contacts and advisory services, and introductions into relevant supply chains networks. Business SA is proud to work with the Department of Industry, Innovation and Science under its Australian Government flagship initiative – the Entrepreneurs’ Programme. Brenda is one of Business SA’s Business Advisers who provides tailored advice and assistance to support SMEs to improve their competitiveness and productivity. Brenda works collaboratively with SMEs who are based in the South East of South Australia and in West Victoria and operate in the advanced manufacturing and food and agribusiness growth sectors.

Herman Mott Business Adviser 0400 660 512 Adelaide, SA hermanm@business-sa.com Business SA

Lain is an experienced business analyst having led teams to review the operational performance of manufacturing, heavy industry and services businesses in Australia and internationally. Lain has also worked as the internal business improvement consultant for local manufacturing companies and most recently as a consultant providing business process automation. During these roles Lain has assisted clients to achieve substantially improved financial performance by identifying and implementing positive change in process, systems and behaviour. Lain is also an experienced finance professional with strong experience in controls and systems design.

Robert Lloyd Business Adviser 0449 901 609 Adelaide, SA robertl@business-sa.com Business SA

Robert has over 30 year’s executive management experience in national and international major companies in the beverage, retail fast food, energy, and manufacturing sectors. He has a strong understanding of the role of marketing and sales in growing food businesses nationally and entering new markets. He has worked with the Department of Industry and Trade consulting at a senior level to SA companies on improving their business development practices, marketing, innovation, commercialisation and strategy. He has been a CEO and Director of high technology start-up companies in the IT and Pure Food Industries and understands the challenges of building small innovative businesses. Robert has also lectured in Marketing, Retailing, Project and Operations Management, Lean Leadership, Information Strategies and Sales at the University of SA’s International Graduate School of Business. He has also spent time managing the University of South Australia’s industry based leadership development and business improvement programs, including the Lean Thinking and Six Sigma courses nationally, as well as recently managing the

Stephen Schmid Business Adviser 0417 835 627 Adelaide, SA stephens@business-sa.com Business SA

Steve is a business advisor and consultant with broad experience across a number of industry sectors and business disciplines. Steve has been a business owner in South Australia and took its product from concept, IP protection, multiple rounds of venture capital to full commercialisation so understands the priorities for start-ups and small to medium enterprises. Steve has also worked with large organisations and governments nationally and internationally on the mechanics of leveraging technologies to increase the sustainability, resiliency and effectiveness of an organisation’s operation.Steve is an experienced process improvement; program management and organisational design consultant who has a solid academic foundation behind his work achieving a Master’s Degree of Science from Carnegie Mellon University and is a Graduate of the Australian Institute of Company Directors. Steve can provide holistic advice for companies looking at options to grow their business and explore opportunities that will have a positive influence not only on the balance sheet but its people and processes.Steve has extensive business networks in South Australia and is one of Business SA’s Business Advisers who provides tailored advice and assistance to support SMEs to improve their competitiveness and productivity.

Victor Hilliard Business Adviser 0420 961 294 Adelaide, SA victorh@business-sa.com Business SA

Vic is a solution focused Senior Financial Executive with a career spanning over 20 years in CFO and Senior Commercial Management roles. Vic has a track record of leadership, the ability to embrace the 'big picture' and achievement encompassing the development and execution of strategies to deliver continuous improvement and profitable growth. Vic has significant experience across the METs and OGER sectors in the institution of effective management and operating controls, systems implementations, re-engineering of management reporting to deliver meaningful information, identifying business drivers and developing KPI reporting and analytics. In recent years, Vic has been assisting organisations effectively transforming and streamlining their finance, commercial and operational functions using methodologies learnt from The Boston Consulting Group and Booz-Allen Hamilton, as well as Lean and Six Sigma. His experience in costing is extensive, given his manufacturing and resources experience. Professionally, Vic is a Fellow of CPA Australia and has an MBA from Deakin University. His experience spans private companies, ASX50 companies as well as foreign controlled entities.

Entrepreneur's Programme - Business Advisers and Facilitators - CCIWAName Photo Position Mobile Location Email Industry Partner Background

Andrew Canion Business Adviser 0419 928 269 Perth, WA andrew.canion@cciwa.com CCIWA

Andrew provides business advisory services to firms with a particular focus on companies providing enabling technologies and services in Infrastructure Related Construction and ICT & Professional Services.Andrew's professional background has seen him hold senior positions within large organisations and State Government. In these roles he worked across areas including finance, mergers and acquisitions, operational management and logistics, and governance and advocacy.Andrew also has direct experience as a business owner, having owned his own successful firm together with his wife. Andrew holds a Bachelor of Commerce (Economics and Commercial Law), an Advanced Diploma in Leadership and Management, and is a Graduate of the Australian Institute of Company Directors.

David Richens Business Adviser 0405 152 049 Perth, WA david.richens@cciwa.com CCIWA

David has worked as a Business Adviser with the Department of Industry & Science for the past six years, where he has provided business reviews to over 100 companies. During his career, David has held a number of management positions in advanced manufacturing companies, such as Denso, Caterpillar and Sandvik in the UK. Before joining the Department of Industry & Science, David worked for a UK industry forum which provided consultancy services to the Department of Trade and Industry's Manufacturing Advisory Service. David's formal qualifications include a Bachelor of Engineering (Honours) in Manufacturing Engineering and Management from Loughborough University in the UK. David is also a Graduate of the Australian Institute of Company Directors.

Geoff Brazier Business Adviser 0419 585 878 Perth, WA geoff.brazier@cciwa.com CCIWA

Geoff has been a Business Adviser for the past three years. His focus is on the Medical Technologies and Pharmaceuticals sector.Geoff's background covers a wide range of industries in various roles, from senior management to business ownership, and business consulting in Australia, UK and US.Geoff has first hand experience in leading businesses through growth, developing and introducing new products to market, and enjoys assisting businesses to learn and achieve their goals. Geoff is a Graduate of the Australian Institute of Company Directors.

John Mackenzie Business Adviser 0427 986 401 Darwin, NT John.Mackenzie@cciwa.com CCIWA

John has worked in senior management roles for many years including as General Manager, Operations Manager and Plant Manager, in multinational organisations and SMEs. He has particular expertise in strategy, finance, business development, operations improvement, sales and marketing, project management, innovation and staff management and development, as well as the creation of efficient, value adding processes and systems.He has successfully restructured struggling and non-performing businesses and managed and also guided strong growth businesses applying Lean Six Sigma thinking and developed Value Propositions to build organisational momentum. Focusing on organisational innovation, continuous improvement, productivity and supply chain risk. Having run his own companies working in a wide range of industries, John can share insight into the challenges businesses face as they grow to the next level, adopting practical, strategic approaches to improving business performance. He enjoys the opportunities and challenges unique to every business.

Kerry Bell Business Adviser TBA Perth, WA CCIWA

Entrepreneur's Programme - Business Advisers and Facilitators - DeloitteName Photo Position Mobile Location Email Industry Partner Background

Angus Rose Business Adviser 0476 722 825 Brisbane, QLD anrose@deloitte.com.au Deloitte Private

Angus has had a diverse career that includes working as a banking and finance attorney for various blue-chip organizations in Sydney, London and San Francisco, owning/co-founding two startups in the Bay Area, and representing various levels of government including as an investment director for the Australian Trade Commission in San Francisco and as an industry engagement officer for the City of Gold Coast. Possessing a unique blend of business, legal and government expertise, Angus understands the many issues and challenges SMEs face as they grow their operations, and as a Business Advisor he will be focusing on the Medical Technologies and Pharmaceuticals sector in South-East Queensland. His formal qualifications include a Bachelor of Law (Hons) and Bachelor of Commerce (Hons) from the University of Sydney.

David Schloeffel Business Adviser 0414 636 613 Melbourne, VIC david.schloeffel@monash.edu Deloitte Private

David has, in one way or another, been working to help Australian businesses improve for 35 years.Starting his career in advertising with clients in the food, chemical and transport industries, David has since assisted an extensive portfolio of companies across many sectors. Along the way, he ran his own successful professional services business for many years, primarily working with clients in the digital, IT, communications and creative industries, a sector he specialised in when joining the Department of Industry in 2010. He has worked with almost 300 businesses during this time. David is an accomplished presenter, having spoken around Australia and internationally on a variety of topics including, strategy, brand, business foundations and digital emergence. David has also lectured seasonally at postgraduate level for nearly 20 years, and is currently lecturing in Masters programs at the RMIT University College of Business.https://au.linkedin.com/pub/david-schloeffel/3/7/114

Fabian Seibold Business Adviser 0407 527 969 Melbourne, VIC fseibold@deloitte.com.au Deloitte Private

Fabian is a senior executive and organisation leader, highly experienced in successful strategy formulation, organisational transformation and realisation of results in competitive customer focused environments.Fabian thrives in simplifying complexity. Fabian has held various international leadership positions for Siemens, Nokia and Hewlett Packard across four continents, including responsibility for operations, strategy and business development across ANZ and Asia Pacific.Fabian can offer extensive experience across multiple industry sectors including telecommunications, IT, manufacturing, transportation, healthcare, professional services and finance. He is adept at applying and transferring business models and learnings across industries and has an exceptional achievement record through a disciplined, methodical and inclusive approach. Fabian is a dual Australian and German citizen, holds an MBA from the EBS University of Business and Law (Germany) and has completed studies in Finance, Economics and Marketing at UC Berkeley, Babson College, Boston and Universidad Argentina de la Empresa, Buenos Aires.https://au.linkedin.com/in/fabianseibold

Graham Bell Business Adviser 0418 832 220 Cairns, QLD grbell@deloitte.com.au Deloitte Private

Graham has extensive practical experience from owning and managing 11 businesses in a wide range of industries as well as consulting and training others for more than 30 years. Graham also has a range of qualifications in Adult Education, Organisational development, Project Management and Quality Auditing. This is coupled with Industry Certification as a Risk Assessment Facilitator, DISC Advanced and APEC Business Counsellor Accreditation provide an ideal platform for Graham to use his skills and passion to help SME’s develop rapid growth strategies. Based in Cairns to service all of North Queensland he can utilise his extensive experience in Tourism destination development, product marketing and staff training to assist clients.

Jeremy Barker Business Adviser 0400 569 121 Brisbane, QLD Deloitte Private

Jeremy is an outcomes oriented CEO, Senior Executive and Churchill Fellow with an entrepreneurial outlook and proven ability to create, build and run successful technology based businesses. With a pragmatic approach to business, combined with post graduate qualifications in biological science and commerce, he has established and built two businesses, restructured and grown three others. He takes pride in developing high performing teams to deliver shareholder value in the quickly evolving technological sector. His 25 year multi-industry experience covers aquaculture, biotechnology, data analytics and healthcare IT in the Australian, New Zealand, Indonesian, European and Canadian markets. Jeremy is a graduate of the Australian Institute of Company Directors and a Fellow of the Australian Governance Institute and by sitting on and reporting to the Board of Directors understands governance and how to deliver against strategic intent.

John Keegan Business Adviser 0411 811 800 Sydney, NSW jkeegan@deloitte.com.au Deloitte Private

John’s career began in the mining industry before progressing to management consulting with PWC companies focusing onstrategy and productivity improvements in the manufacturing, engineering and logistics areas. He then founded a national facilities management company (now Resolve FM, part of RCR Ltd) servicing manufacturers, defence, utilities and large commercial building owners, and over 11 years grew it to 800 staff and $170m turnover. The business was sold to Tyco and John subsequently undertook reviews of Tyco manufacturing and service businesses including fire protection, security, electrical, air conditioning, hydraulics and facilities management.John has line management and management consulting experience in the mining, manufacturing and infrastructure related construction industries, including companies such as BHP, Peko Wallsend, Kellogg’s, CUB, Smiths Snackfoods, Johnson & Johnson, GMH and Boral.He has reviewed over 100 SMEs for the Department of Industry over the past five years

Julie White Business Adviser 0412 357 891 Melbourne, VIC jwhite@deloitte.com.au Deloitte Private

Dr White has over 20 years experience working in the health and medical research sector. She has worked for large multinational pharmaceutical companies such as Wyeth, MSD and Cerebrus (now British Biotech) in Europe.Julie has been the CEO/Managing Director of both publicly listed and private start up companies in Australia. Julie has also been the CEO and Deputy CEO of two Cooperative Research Centres. In recent years Julie has provided consulting services to the sector engaging in large projects with Universities, private companies, investors and the government.

Ken Long Business Adviser 0449 901 600 Sydney, NSW kenlong@deloitte.com.au Deloitte Private

Ken is an experienced business adviser, having spent the past five years completing more than 100 business reviews supported byover 30 years senior management experience. He is also highly qualified in business disciplines, holding a Doctorate of Business Administration, MBA, LLB, and a Bachelor of Commerce (Accounting). He has achieved significant success in assisting companies in emerging markets and with high growth potential.Ken has broad industry and commercial skills, having spent time working as a lawyer, as well as in electricity and gas de- regulation; IT commercialisation; and leadership development facilitation for tier one companies in resources, construction, and energy.He specialises in business strategy development and implementation; business development; sales and marketing; strategic service design; organisational innovation; and continuous improvement. He is experienced in a number of industries, including construction, energy efficiency, recycling, sustainable housing, engineering, environmental, software development, consulting and

Kent Kavangh Business Adviser 0424 138 244 Melbourne, VIC kkavanagh@deloitte.com.au Deloitte Private

Kent has nearly twenty years’ experience in advisory, corporate and investment banking, strategy and risk management across SME, corporate and institutional clients. Kent’s roles have included senior management and business development roles in Australia and internationally at General Electric (GE) and Macquarie Bank along with detailed modelling and financial analysis at ANZ Bank (Group Treasury) and AXA Asia Pacific (Actuarial). Kent also co-founded an innovative socially/environmentally conscious business and has worked closely with a wide range of Australian R&D companies and start-ups.With a background in banking and finance, Kent is well-qualified to understand the numbers within a business. However, he is keenly aware of the limitations of the numbers alone and has the ability to quickly understand the true value drivers of a business while also working to build strong, productive relationships with business owners and executives. This approach leads to a logical, considered and engaging process for helping to improve business performance.In addition to completing numerous leadership and management development programs at GE and Macquarie, Kent holds a Master of Finance from INSEAD (France) along with a Bachelor of Mathematical Science (Pure Mathematics) from Central Queensland University (Rockhampton).

Kerri Turner Business Adviser 0402 124 771 Melbourne, VIC Deloitte Private

Kerri is an outcome focused strategist with over 16 years experience at Ernst & Young and 4 years experience building a startup digital marketplace to a successful business. Further Kerri has held a number if board positions for organisations including the Malthouse Theatre and The Centre For Contemporary Photography.Kerri's extensive experience in financial due diligence and transaction advisory is complemented by a contemporary approach to building market share with a focus on digital environments.Kerri is an experienced operational leader who builds and facilitates a culture that ensures service delivery excellence. With exceptional stake holder management and communication skills, Kerri is adept at holding high level conversations and generating energy and enthusiasm.

Leo Van Den Heuvel Business Adviser 0407 720 588 Brisbane, QLD lvandenheuvel@deloitte.com.au Deloitte Private

Leo has over 35 years of experience in senior management roles with both Australian and International companies. These management roles have included production management, project management, sales management and general management. Industry experience has included manufacturing, fabrication, Construction chemicals, gas supply and distribution, and Mining Services. Leo has a strong focus on team building, blue sky strategies and implementation processes to assist companies in reaching their full potential. Leo has also been involved in the successful start up of small businesses. Leo holds a Bachelor of Engineering degree from the University of NSW, a Graduate Certificate in Management from University of New England and is a Graduate of The Australian Institute of Company Directors.

Mark Goldsmith Business Adviser 0455 520 655 Brisbane, QLD magoldsmith@deloitte.com.au Deloitte Private

Mark has over 25 years’ experience in food and agricultural manufacturing and supply chain businesses delivering on the concept of ‘the paddock to the plate’. This has involved dealing with key stakeholders including primary producers, manufacturers, transport and warehouse providers, retailers and wholesalers throughout Australia and internationally.Mark's business exposure ranges from small businesses to large multinationals, with roles ranging from humble beginnings on factory floors to senior Management. After providing consulting services to various businesses with advice on manufacturing, supply chain and financial improvement and new market penetration opportunities he moved into an advisor’s role in 2013.Mark is a qualified company director completing the AICD Company Directors Course. His skills cover the entire gamut of business functions, including financial control, analysis and administration; cash flow management; supply chain modelling and implementation; operational, procurement and inventory management; sales and marketing; research and development; project management; and human resource utilisation.

Pia Turcinov Business Facilitator 0432 641 951 Perth, WA pturcinov@deloitte.com.au Deloitte Private

Pia is an experienced enterprise manager and professional facilitator with a deep understanding of innovation, commercialisationand strategic processes. Leveraging a wealth of practical business knowledge gained in the private, public and NFP sectors, Pia provides assistance to companies, industry networks and supply chains in developing globally competitive and innovative business models. Her broad experience as a commercial lawyer, company director and senior manager, is coupled with her specialist knowledge on entrepreneurship, alliancing and the interface between government, research and industry to achieve strategic commercial outcomes.Having led the Innovation Centre of WA, as well as through her work as an innovation strategist and management consultant, Pia is passionate about leveraging local industry capabilities against emerging innovation opportunities, to drive enterprise growth and global competitiveness.Pia holds a Bachelor of Laws and Bachelor of Arts from the University of NSW, is a Board member of Regional Development Australia (Perth) and a Committee Member/Secretary of Women in Technology WA (WiTWA).

Rachel Telford Business Adviser 0418 473 853 Darwin, NT rtelford@deloitte.com.au Deloitte Private

Rachel has a diverse background in the tourism and hospitality sector having worked in public and private sector roles spanning events, marketing, investment attraction and tourism development. With a solid track record in senior business and economic development roles in Western Australia and the Northern Territory, she has an excellent knowledge of the destinations, the networks and importantly the key drivers of success for developing and operating tourism ventures in regional settings. Rachel thrives on being able to make a difference to businesses, by understanding their unique goals and aspirations, and by working with them to develop practical strategies targeted at improving their business performance. Rachel’s qualifications include a Master of Business (Marketing) and a Bachelor of Commerce (Marketing). Among a variety of other interests, Rachel has been a judge for the State Tourism Awards program (WA) and is currently on the Board of the Australia China Business Council of the Northern Territory.

Rob Olver Business Adviser 0410 564 299 Brisbane, QLD rolver@deloitte.com.au Deloitte Private

Rob has worked for 30 years in media/marketing, technology and digital innovation. He has a deep, practical understanding of the digital landscape and the technologies driving new consumers and the impact and opportunities for business. Rob has successfully founded, managed, sold (and closed) a number of business in the advertising/digital marketing and digital technologies space. His agency launched and managed the Microsoft brand in the Asia Pacific region for its first ten years and went on to partner with a number of leading Australian brands planning and implementing their digital transformation strategies. Rob has considerable experience in the start-up space, incubating and assisting next generation businesses with their business models and marketing technology platforms. Rob is well versed in disruptive technologies and business models and their impact on traditional businesses. He adds value by helping businesses reimagine and transform themselves for the digital economy. Rob has direct experience in the ICT, finance, software, entertainment, automotive, professional services, FMCG and food manufacturing sectors.

Simon Williams Business Facilitator 0407 806 700 Adelaide, SA siwilliams@deloitte.com.au Deloitte Private

Simon has extensive domestic and international experience in all aspects of sourcing, evaluating, funding and developing business opportunities. He has been a company director, investor, small business owner, and has worked in large corporations.Simon’s previous roles include CEO of Item, which is UniSA’s commercialisation company, State Manager of the Australian Institute for Commercialisation, and founded several small businesses. His directorships include six companies in the fields of cleantech, biotechnology and ICT. Simon has a background in finance and brings know-how in managing equity, knowledge transfer, intellectual property and negotiating partner agreements across research organisations and industry sectors both nationally and internationally. He provides professional facilitation services specialising in value chains and accelerating commercialisation. His formal qualifications include a Masters in Entrepreneurship, Masters in Environmental Studies, and undergraduate degrees in Economics and Ethics. He has also lectured nationally and internationally.https://www.linkedin.com/in/simonjcwilliams

Sonya Henderson - Edbrooke

Design Adviser 0417 720 726 Brisbane, QLD shenderson-edbrooke@deloitte.com.au Deloitte Private

Sonya has over 30 years’ experience in business and the creative industries, including management and creative roles in design, advertising, instructional design/training, interactive media, customer-led innovation and business consulting in the United States and Australia.For the past several years, she has acted as business advisor to over 100 SMEs as well as mentoring and training a variety of manufacturing and service companies through the deep organisational and strategic change required to align their organisation to the needs of their customers and users. As a Design Advisor, she facilitates their attainment of new knowledge and capabilities so they can operate independently to become a customer-led innovator and stand as a leader in their industry. One of the main reasons the customer-centered view so resonates with her is its pragmatic approach to integrating a business around a deeper understanding of its customers. Her purpose is to help owners design their business to win by understanding the needs of their customers and integrating those insights across the organisation through customer-centered strategies and actions.

LinkedIn: https://www.linkedin.com/pub/sonya-henderson-edbrooke/24/493/253

Tony Shannon Business Adviser 0417 255 524 Sydney, NSW tshannon@deloitte.com.au Deloitte Private

Tony worked for 20 years in senior management roles in digital and e-commerce businesses; including as part of the management team for a digital media IPO. Tony is a specialist in the 21st century business environment – for digital and non-digital businesses. He has a keen interest and experience in strategy development; business model innovation; technology in business; e-commerce; joint-ventures; and creating and exploiting intellectual property. Tony has six years’ experience as a business adviser in the Entrepreneurs’ Programme and has completed over 100 Business Evaluations. He is a frequent speaker and panellist. He holds a Master of Management (Macquarie Graduate School of Management) and a Bachelor of Arts (Professional Writing) from University of Canberra. Board member of Digital Sydney Advisory Team (2010-2011).

Entrepreneur's Programme - Business Advisers and Facilitators - GMCName Photo Position Mobile Location Email Industry Partner Background

Brett Henderson Business Facilitator 0400 710 377 Melbourne, VIC brett.henderson@geelongmanufacturingcou

ncil.com.auGMC

A business advisory professional with 25 years' experience working on and leading strategic projects across both private and public sectors. This has included commodity trading, sales & marketing, business risk management and coaching businesses across multiple industry sectors into exporting. Brett brings stakeholder management, business engagement, project management, program delivery and collaborative leadership to any role. An effective communicator and seasoned negotiator with demonstrated ability to influence and build consensus amongst internal and external stakeholders, including C-suite executives.

Bryan Moroney Business Facilitator 0417 592 889 Geelong, VIC bmoroney5@gmail.com GMC

With over 20 years’ experience in management and facilitating business improvement, Bryan has managed projects with groups of businesses of all sizes in the resources, manufacturing, food and beverage, energy efficiency, water, waste, tourism and agribusiness sectors. This has involved partnering with mining, utility and energy companies, industry associations, and not for profit organisations to develop strategies aimed at improving business performance in regional and sectoral supply chains. Bryan has worked in both the public and private sectors specialising in stakeholder and government programme management. Bryan’s recent work has specialised in understanding and reporting on supply chain relationships and how firms are performing within their specialisation. This knowledge is used to promote business growth and develop collaborative strategies that improve value chain participation. Duties and roles have included destination marketing, industry development, stakeholder engagement, board director, regional economic and tourism development, foreign direct investment, SME capability enhancement, and executive officer.

Mark Amirtharajah Business Facilitator 0400 793 363 Ballarat, VIC mark.amirtharajah@bigpond.com GMC

As a National Facilitator, Mark delivers detailed supply chain mapping and reporting for the resources, manufacturing, clean technology and medical industries. With a view to building firm capability, he uses the deficiencies identified through analysis of vertical and horizontal supply chain linkages to take advantage of collaborative opportunities and strategic alliances. Along with strong research and analytical skills, Mark has extensive strategic, economic, and management experience, and has developed both a wide network of industry and government contacts along with a detailed understanding of drivers of business growth.Mark developed extensive skills in negotiation, engagement and communication, as CEO in local government, along with roles in state government and the private sector. He has successfully scoped and delivered a number of major infrastructure projects along with delivery of client-driven community based services. Mark holds a Masters of Economics, a Graduate Diploma of Agricultural Economics, and a Bachelor of Agricultural Science.

Peter Veal Business Adviser 0418 501 770 Geelong, VIC peter@veal.com.au GMC

Peter has over 40 years experience in manufacturing. For the last 14 years he has run his own business consultancy and has helped implement improvements in a wide range of organisations.In Peter’s last corporate role he was promoted to CEO of a family owned company. This followed years of change management in that business which included technology transfer & product development, positioning for new markets, IT & ERP development, ISO accreditation, customer service and cultural change.Peter is an experienced professional engineer and has helped organisations with strategy development and implementation as well as practical & proven solutions in operations, warehousing & distribution as well as line management. His passion is helping other companies apply Lean manufacturing tools and processes. He has worked with many Victorian Manufacturing Hall of Fame Inductees and has supported many effective transformations across a number of diverse industrieshttps://au.linkedin.com/pub/peter-veal/7/801/b05

Vlado Baban Business Adviser 0418 120 373 Geelong, VIC vlado.baban@axcel.com.au GMC

Vlado has an extensive background as a Business Analyst, having transformed the business operations of many Fortune 500 companies across Australia and the Asia-Pacific region using advanced lean concepts (whilst working in his private consultancy practice). He has a successful record of business ‘turn around’ in complex manufacturing environments (eg. FMCG, Jobbing), and complex technology environments (eg. Banking, Customer Service). Since 2008, Vlado has been delivering business evaluations for the Geelong Manufacturing Council, and has delivered over 110 completed reviews (across Geelong and South-West Victoria). Key activities include: business model innovation; ‘one page’ planning; value-stream mapping; ansoff matrix analysis; organisational design analysis; and HR performance analysis. Vlado’s credentials include an Engineering Degree from RMIT, and MBA from Swinburne University, and AICD (Director’s) Course. Vlado has also co-authored three books on lean concepts.

Entrepreneur's Programme - Business Advisers and Facilitators - NSWBCName Photo Position Mobile Location Email Industry Partner Background

Alex Paine Business Adviser Sydney, NSW Alex.Paine@nswbc.com.au NSWBC

A track record of commercialising technology. Originally trained as a Metallurgist with experience in both Mining and Secondary Metallurgy with following qualifications in Marketing, Management, Card Technology, Finance and Building and Construction. A career that spans Advanced Manufacturing, Heavy Engineering, Financial Services, Telematics and Digital Platforms. Alex has written business publications, created and co-created new products, including the world’s first laptop computer and raised funds to take concepts through to commercial entities. Alex has founded a number of companies some of which are listed on the ASX and has held Executive and Board level positions in both Public and Private Companies. These include ASX listed Smart Salary and PBI Benefits (in partnership with Westpac).

Brian Sherwood Business Adviser 0417 277 152 Tamworth, NSW brian.sherwood@nswbc.com.au NSWBC

In his current role, Brian Sherwood has been providing professional business evaluation and advice services for over six years to individual businesses seeking improvement opportunities and pathways for growth. Brian has extensive experience across a diverse range of industries and roles, including:Senior Research and Development Chemist – pharmaceutical, industrial, agricultural and veterinary chemical industry; Managing Director and Chief Financial Officer – private agricultural company; Forester – forestry management; Divisional Operations Manager – marine industry; Counsellor – rural finance; financial planner – banking and financial services; and President – regional Chamber of Commerce.He is trained in the development of systems and processes for continual business improvement, including the use of lean methodology, process mapping and benchmarking tools such as Winning Measures, and Comparison International’s Probe Microscope. Brian has a Bachelor of Science, majoring in Chemistry, from the University of Sydney, and Diplomas in Community Service and Financial Planning.

Christopher Kelleher Business Adviser 0438 562 401 Newcastle, NSW Chris.kelleher@nswbc.com.au NSWBC

Chris is Passionate about the need for innovation, leadership and performance improvement in business. Chris has held executiveroles in health. Manufacturing, engineering, construction and recently as the CEO of the University of Newcastle Commercialisation Firm, Newcastle Innovation. Chris is a Business advisor for the Entrepreneurs program in the Mining Equipment, Technology, Oil, Gas & Energy Resources. Chris has extensive experience in, invention commercialisation, capital raising, contracts negotiation, licensing of new technology and selling new concepts and ideas to business. In his current role Chris responsible for supporting business’s remain sustainable through establishing winning strategies for growth. Chris is a past Board Member of the Australian Chamber of Manufacturers, WEA. Hunter Ltd, Newmac Community Housing, Mobilife Pty Ltd, Mineral Carbonation International, TheraPPy, Probiotic Health and was also a member of the inaugural board of the Hunter Business

Darek Swiderski Business Adviser 0418 768 534 Sydney, NSW darek.swiderski@nswbc.com.au NSWBC

Darek provides professional business evaluation and business advisory services for SMEs seeking operational improvements and growth opportunities. Darek brings a unique blend of engineering and business experience to his role and has worked for a number of Australian and overseas small-to-medium sized businesses. Before joining the Entrepreneur’s Infrastructure Programme, Darek was instrumental in designing and implementing many operational improvements for a leading global solar products manufacturer. In addition, he brings a wealth of international trade experience covering logistics, market selection, market entry strategies and international business plans. Darek has the right blend of experience, skills, qualifications and enthusiasm to help businesses grow and achieve outstanding results in a highly-competitive, globalised market place. Darek's formal qualifications include a Master’s of Engineering from Warsaw Agricultural University, Post-Graduate Diploma for the Specialists for the Developing Countries from Warsaw University and Diploma of International Trade Management from Australian Institute of Export.

Graham Poon Business Facilitator 0448 951 454 Cairns, QLD graham.poon@australianbusiness.com.au NSWBC

Graham Poon has extensive Australian and International commercial experience through the work he has done for over 30 years throughout Australia, Sth. East Asia, North Asia, Guam, Micronesia and the Pacific, both in the private sector and government at Local, State and Federal Government levels. His business background includes many years in tourism management and operations in Australia and overseas, retail, management consulting and finance broking. He is a member of the Qld Govt.’s “Mentoring for Growth” panel in Cairns, and a previous judge for the Telstra Business Awards and Qld Govt. Export Awards. He gives strategic input into various community organisations and has been a member of Cairns Regional Council’s Sister Cities Advisory Committee and Multicultural Advisory Committee. He also brings much knowledge to the Cairns business community from his previous role as Austrade Trade Commissioner specialising in helping Australian companies access projects funded by the Asian Development Bank and other development institutions such as AusAID and the World Bank. He has also held positions as CEO of TropLinks in the field of Tropical Expertise, CEO of the Chamber of Commerce NT, Austrade Regional Trade Commissioner NT and GM of a major tourism operation in Guam. Graham was educated at the University of Queensland.

Kevin Smith Business Adviser 0 Broome, WA kevin.smithEP@australianbusiness.com.au NSWBC

Kevin has extensive experience across a broad range of industries and businesses. Starting out in banking, his career encompassed financial services, travel, real estate and wholesaling (printing industry), before taking on senior management roles with businesses in IT development and services, and manufacturing. Since moving to Broome in 2005 to be Finance Manager for the Kimberley’s peak Aboriginal organisation, Kevin has continued to expand his knowledge and experience. After adding conservation and eco-tourism, and providing accounting services to Broome’s traditional owner corporation, he was manager and Business Adviser at the Small Business Centre West Kimberley. Most recently, he has operated his own business consultancy, with a sideline in photography services and tours. Helping businesses manage growth and change, while maintaining appropriate governance and financial control systems, has been prominent in Kevin’s experience. He understands the importance of ensuring information and knowledge management systems keep up with the rapid pace of technological change. In particular, he is recognises the need for a strong online digital presence for regional businesses, and has provided website design, maintenance and social media management services. Kevin also recognises the importance of strong networks in both supply chain and distribution channel management. His broad range of business experience combined with his commitment to community and volunteer organisations has allowed him to build an extensive network of contacts throughout Broome and the wider Kimberley. Kevin holds a Bachelor of Business (Accounting and Finance) from the University of Technology, Sydney, and is a member of CPA Australia.

Lain Baigent Business Adviser 0412 397 274 Brisbane, QLD lain.baigent@australianbusiness.com.au NSWBC

Lain works with business owners to make bold changes to improve their performance and customer satisfaction. During his time with the Department of Industry Lain has supported over 80 businesses to identify and action performance improvement initiatives.Lain is an experienced change manager having led teams to review the operational performance of manufacturing, heavy industry and services businesses in Australia and internationally. Lain has also worked as the internal business improvement consultant for local manufacturing companies and most recently as a consultant providing business process automation. During these roles Lain has assisted clients to achieve substantially improved financial performance by identifying and implementing positive change in process, systems and behaviour. Lain is also an experienced finance professional with strong experience in controls and systems design. Lain has a Bachelor of Business, is Certified in Production and Inventory Control and is a Certified Practising Accountant.https://au.linkedin.com/in/lainbaigent

Mark Peters Business Adviser 0447 489 712 Brisbane, QLD mark.peters@australianbusiness.com.au NSWBC

Mark has been a Business Adviser for the Department of Industry from 2012 to 2015. During this time, he has worked with a wide range of companies in the advanced manufacturing, food, agribusiness, transport, resources and ICT industries. Mark has focussed his support for clients on their sales model including distribution channels, as well as ERP systems and HR policies and procedures. His broad industry experience as CEO of multinational organisations has exposed him to the latest trends in strategic planning, social media marketing, operations and logistics, R&D, and the bottom line responsibility for meeting the financial expectations of all stakeholders. Mark was successful in steering a number of clients through the GFC by providing strategic advice on new markets and opportunities. Mark has particular strengths in financial analysis, organisation personnel structures, succession planning, new business development methods, value proposition development and business model assessment/advice.

Mike Goodman Business Facilitator 0405 337 306 Newcastle, NSW mike.goodman@nswbc.com.au NSWBC

Mike provides professional facilitation services, with specialisations in business growth, supply chain innovation and building commercial alliances. Mike has also been a business adviser for more than four years, providing operational assessments, strategic advice, new ideas and valuable connections to small and medium businesses across many industry sectors. An innovative thinker and catalyst for growth, Mike brings more than 35 years corporate experience across varied B2B and FMCG environments. This includes 16 years in global marketing and business development where he helped a number of Australian technology companies to establish substantial presence in the United States, Europe and Asia. Mike has recently completed postgraduate qualifications in sustainable business and attended the Leadership 21 executive education program with Mt Eliza Business School. He is also a member of the Partnership Broking Association.https://au.linkedin.com/in/mikegoodman

Monique Donaldson Business Adviser 0418 854 621 Sydney, NSWmonique.donaldson@australianbusiness.com

.auNSWBC

Monique has built and managed executive event and media businesses in Australia, South Africa and Germany; and mentored start-up country managers in her capacity as a Board Director. Monique has exported business services into markets in Europe, Asia and the US and has had small business experience with her own two start-ups in Australia. Monique and worked as an Austrade Trade Start Adviser helping hundreds of SMEs grow their export capability and win new business in overseas markets including China. In her time as a business consultant with the NSW Business Chamber Monique has worked with many SMEs advising them on all aspects of their operations; from business development, marketing and international growth to compliance and risk management. Monique has drawn on this experience to craft solutions for SMEs; tailoring consulting with online resources, tools and diagnostics. Monique has had success with delivering assistance to SMEs through “aggregator models” with Partners including federal and state Government organisations, banks, insurance organisations, local councils and industry associations. Monique is a regular presenter on international growth at trade and business events. Monique has an economics degree from the University of Sydney and commenced her career as an analyst in the international markets division of the Reserve Bank of Australia.

Nathan McGrath Business Adviser 0417 277 367 Ballina, NSW Nathan.McGrath@nswbc.com.au NSWBC

Nathan is an experienced business professional having worked in strategic management roles throughout his career. With a background in both small and large corporate business environments, Nathan has a well-rounded view delivering sustainable outcomes in business. Nathan's experience includes the establishment of a start-up manufacturing business as well as acting on a board of directors.Nathan’s experience has been in manufacturing and distribution within organisations with annual turnover ranging from $2 million to $1.4 billion. Throughout Nathan’s career he has held responsibility for the profitability of the businesses he has worked in providing him with experience across all functional areas of the business, including sales and marketing, finance, human resources, and operations. Nathan has particular interest in leading change and identifying and implementing strategic initiatives that deliver strong financial performance, and increase the long term sustainability of organisations. His formal qualifications include a Masters of Business Administration and a certificate in Business Enterprise Management. Further business qualifications include the 'Foundations of Directorship' with the Australian Institute of Company Directors.

Patrick Muraguri Business Adviser 0417 277 115 Sydney, NSW patrick.muraguri@nswbc.com.au NSWBC

Patrick Muraguri is an experienced adviser to firms operating in the manufacturing sector value chain. He has 7 years of current experience during which he has supported 150 firms from various subsectors in manufacturing.Through his leadership and guidance over 50% of his clients regularly move on to specialized stage 2 services. Examples include award winning clients who’ve more than tripled their growth.Patrick’s formal qualifications are MBA and MSc. degrees from Edinburgh Business School in Scotland. He also possesses an Honours Bachelor of Science Degree in Food Science and Technology, which enables him to be a specialist in the Food and Agribusiness sector.

Peter Davies Business Adviser 0407 023 326 Newcastle, NSW Peter.Davies@nswbc.com.au NSWBC

Peter is an energetic and passionate about performance improvement in business, through innovation, leadership development and engagement. Peter has held executive roles in Manufacturing, Engineering, Mining & Mineral Processing, Fuel Management, Operations in multi-site Steel Distribution and recently as National Manufacturing Manager for Rocla Pipeline Products, covering 16 sites. Peter is Business Advisor for the Entrepreneurs’ Program in Advanced Manufacturing. Peter has extensive experience in lean manufacturing, logistics, production, capital, M & A’s, contract negotiation - both domestic and international, R & D , WHS , design & construction, project management and process engineering. In his current role Peter is responsible for supporting businesses to remain sustainable and to identify growth strategies. Peter is a past Chairman & Board member of Bishop Tyrell Anglican College, and was involved in leading the construction of a medical clinic in Uganda.

Rod Murray Business Adviser 0448 148 411 Rockhampton, QLD rod.murray@australianbusiness.com.au NSWBC

Rod has spent the past 5 years working as a Business Adviser focusing on remote businesses through-out Western, Northern and Far Northern Queensland. He has worked with businesses across a number of industries, including Food and Agri, Mining, Tourism, Manufacturing, and Retail. Prior to this, Rod worked with a number of smaller businesses throughout the Northern Territory and Queensland as a Small Business Support Officer, again over a range of industry types. Rod has extensive experience in business management, IT, marketing, accounting and risk assessment. His main strength is his ability to work with business owners in their own environment and to enable them to identify growth opportunities, and to put strategies in place to allow these opportunities to develop. He has spent the past 15 years identifying those issues that impact on regional and remote businesses in all industry sectors, and on developing ways to deal with them.Rod has Masters Qualifications in Professional Accounting and Business Administration, and is a member and graduate of the Australian Institute of Company Directors

Sally Palmer Business Adviser 0417 277 109 Bathurst, NSW sally.palmer@australianbusiness.com.au NSWBC

Based in Bathurst, Sally is the Central West Business Adviser. While working with a broad range of firms, including advanced manufacturing and medical and pharmaceutical, Sally has extensive experience and a particular focus on regional food, beverage and agribusiness firms.Diverse experience in start-up and established business has developed expertise in identifying and implementing strategic initiatives around business model efficiency, change management and effective operational guidance to deliver strong, sustainable performance. A strong background in measurement and reporting guides a robust approach to strategy, policy and action. As Operations Manager for a Primary Health Care Provider, operating in five states, Sally coordinated major growth and new initiatives. Commercialising disruptive technology and procedures, this business brought new products and services to market. Complex marketing campaigns to 55,000+ clients; corporate sponsors included Sanitarium and Kelloggs and research partners included the Victor Chang Cardiac Research Institute.

Terry O'Riordan Business Adviser 0417 277 139South

Sydney/Wollongong, NSW

terry.oriordan@nswbc.com.au NSWBC

Terry is an experienced Sydney based Adviser, consulting with numerous manufacturers and enabling technology companies over the last seven years. These businesses include advanced manufacturing sectors comprising food manufacturing, printing, engineering, marine, information technology and environmental services. Terry has developed strong business networks with Councils, Business Enterprise Centres, Chambers of Commerce and was a member of the organising committee for the Southern Strength Manufacturing Cluster. He is experienced in change management, continuous improvement and major client implementation projects.Prior business experience over 25 years includes roles as NSW State Manager of an information logistics company, General Manager of an award winning printing business and State Operations Manager of a major direct marketing and mail house. Terry has a Grad. Dip Bus (HR), GAICD and qualifications in Probe Accreditation, Integrated Quality Systems Auditing, Production and Operations Management, Six Sigma and Technical Project Management .