Enterprise Search with FASTRick McDannel

Manager of Information Technology

Agenda

Thompson Coburn Environment FAST Search Decision and Implementation Search Engine Comparison Lessons Learned

Thompson Coburn Environment

750 people, 350 attorneys, 4 offices Windows 7 / Office 2010 Autonomy iManage Document Management Autonomy Records Manager (FileSurf) SharePoint 2007 Intranet and team sites FAST ESP Search Engine SharePoint 2010 / FAST4SP project in progress SharePoint DMS/RMS project in progress

Enterprise Search Requirements

Enterprise Search Engine

Document Management

System

Records Management

System

SharePointIntranet

andTeam Sites

Legacy Intranet

Other Databases

andNetwork

Drives

Enterprise Search Engine

Why FAST ESP?

Scalability, speed, and flexibility Security trimming capabilities Connector API Faceted searching with “Deep” refinement Automatic entity extraction Advanced linguistics Ability to create search applications Favorable licensing cost Roadmap

FAST ESP Implementation

Midway through our SharePoint 2007 project Microsoft acquired FAST

FAST POC with FAST Professional Services POC produced a prototype iManage

connector and knowledge transfer Administrators attended online FAST

University training Internal software architect wrote Records

Manager connector and other customizations

FAST ESP Challenges

New skills required• Python scripting, JDBC, and Apache Server

Complex environment DMS/RMS security trimming SharePoint web parts were open source Internal resource requirements Storage requirements (1.5 x content) Support during transition to Microsoft

Search Results Page

Sub-SecondResults

Metadata Information

Refiners

More Search Refiners

Advanced Search Application

Lessons Learned

Planning is important Remove unnecessary functionality Indexing can be slow Customization is necessary Don’t underestimate infrastructure

requirements Train internal resources Use Microsoft Services or a partner for

implementation

FAST for SharePoint 2010 Status

Custom iManage and FileSurf connectors have been re-written

Ethical Wall security trimming is in place Offering the same user experience with

additional features Plan to integrate West KM and our Expert

Witness database Working with focus groups to determine any

additional requirements

Microsoft Search Products

SharePoint Foundation 2010 Search Server 2010 Express Search Server 2010 SharePoint Search 2010 FAST Search for Internet Sites (FSIS)• Based on FAST ESP

FAST Search for SharePoint 2010 (FAST4SP)• Based on FAST ESP

FAST4SP - FAST ESP Comparison

Better SharePoint integration Supported SharePoint web parts FAST Search Center template People Search “hybrid” solution Visual enhancements Similar documents and related searches Contextual searching Duplicate aggregation AND, OR, NEAR syntax No document hit highlighting in FAST4SP

In Common with SharePoint Search 2010

Common framework (API/Object Model) People search Click-thru relevancy Connector framework Development environment Refiners Search from Windows 7 Taxonomy tag integration

FAST4SP Capabilities Not Foundin SharePoint Search

Visual Best Bets Thumbnails and PowerPoint Preview Extreme scalability and speed Superior content processing Contextual searching “Deep” refinement Enhanced relevancy ranking and sorting Enhanced web content indexing

Missing From FAST Search for SharePoint

Relevancy ranking based on social data Search alerts

FAST4SP Administration

Additional SharePoint Site Collection options once FAST4SP is installed.

FAST Service Applications in Central Administration• FAST Content SSA• FAST Query SSA

Sample FAST Search for SharePoint Page

Deep navigators with exact counts

PowerPoint preview pane

Related searches

Documentthumbnails

Visual Best Bet

PeopleMatching

Sorting on any property

Considering FAST Search for SharePoint?

Determine if the FAST4SP enhanced capabilities are really necessary or desired

Engage an experienced partner for planning and implementation

Train internal resources for admin and support Requires PowerShell skills Check out vendor add-on products

Resources

FAST Search for SharePoint Evaluation Guide Microsoft Search Technology Comparison

http://zoom.it/So9H#full Fast Search for SharePoint 2010: Capabilities Deep

Dive http://channel9.com/Blogs/matthijs/FAST-Search-for-

SharePoint-2010-Capabilities-Deep-D.msdnive Microsoft Technet

http://technet.microsoft.com/enterprisesearch FAST University

http://www.fastuniversity.com Book: Professional Microsoft Search by Wrox