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ENTERPRISE RISK MANAGEMENT An ISO 31000 based approach
Tecnimont Vice President – QHSE
Frédéric Veny
Sofregaz Joint Managing Director
Fabrizio Bosia
6 – 7 June 2012, Paris
ECRI SPONSORS MEETING
1. Maire Tecnimont Group: Corporate Presentation
2. Sofregaz Presentation
3. Why Implement ERM in Sofregaz?
4. A Few Definitions
5. The Contours of the Concept of Risk
6. Context Elements on ISO 31000:2009
7. The Framework and Risk Process in Sofregaz
8. And Now What?
AGENDA
2 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
CORPORATE PROFILE
A leading Engineering, Main Contracting and
Technology Licensing Group operating worldwide
in Oil & Gas, Petrochemicals, Power, Renewable
Energy and Infrastructure sectors
Advanced skills in EPC and Process Engineering
services for complex turnkey projects in different
countries and regions
Safety culture and zero incident target
Key competences in Licensing and Intellectual
Property
Strong technology orientation and innovation
culture
Specific focus on environment with key
competences in renewable and research activities
in nuclear energy
3 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
GROUP’S LEADERSHIP
Some 140 polypropylene and polyethylene plants delivered worldwide and a share of
approximately 30% of global polyolefin capacity installed in the last six years, including a 40% share in LDPE
The largest gas treatment plant ever awarded in Abu Dhabi (UAE) on a LSTK basis (US$4.7 billion)
More than 230 power plant projects executed or under construction in Italy and abroad, with an installed capacity of more than 20,000 MW
Designing more than one-third of the high-speed railway network in Italy and acting as the EPC contractor for the first automated metro system in Italy
World market leader in urea technology, with more than 250 plants licensed worldwide. A market share of more than 50% in licensing grass-roots urea plants and in urea revamping technology, and a market share of more than 35% in licensing urea granulation technology
World market leader in licensing hydrogen technology, with single train capacity up to 180,000 Nm3/h
World market leader in licensing Sulphur Recovery and Tail Gas Treatment Technology with design capacity of single train up 1,500 t/d
4 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
Presence of Maire Tecnimont Group
EXTENSIVE INTERNATIONAL PRESENCE: OUR EMPLOYEES
5
About 5,300 employees, half of whom are employed outside Italy
Presence in more than 30 countries with over 50 operating companies
Italian headquarters: Milan
Figures as of 31 December 2011
6
Maire Tecnimont safety performances: zero incident targets
* Key Performance Indicator. * * OSHA – Lost Time Incident Frequency. * * * OSHA - Total Recordable Incident Rate. (1) Source: International Association of Oil & Gas Producers. Report No 455, May 2011. Safety Performance indicators - 2010 data. Contractor aggregated data. (2) Source: CII – Benchmarking & Metrics. Safety Report 2007. Aggregated data 2006 (BMM 2007 02 December 2007).
COMMITMENT FOR HEALTH AND SAFETY
Environment, Health and Safety Management System as core value and personal
commitment
Integrated HSE Management System constantly reinforced, diffused, checked and
upgraded with results considerably higher than international standards
GROUP FINANCIAL DATA - REVENUES
7
2,536
2,180
2,646
In € million
Infrastructure and Civil Engineering
Power
Oil,Gas and Petrochemicals
2011 REVENUES: BREAKDOWN
All figures are rounded, ensuring total sum to 100%
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
Wide range of competences from feasibility studies to FEED, technology selection and project implementation on a lump-sum turnkey basis:
• gas production and treatment, LNG liquefaction and regasification, underground gas storage, transmission and compression, distribution and pumping stations, aromatics complexes, refinery units, propane dehydrogenation (PDH)
• historical leadership in chemicals & petrochemicals, in particular: polymers (PE and PP), ethylene oxide and ethylene glycol, PTA, ammonia and fertilizers
• complete solutions for fertilizer business including technology licensing, EPC projects and O&M
OIL, GAS & PETROCHEMICALS
Main Clients
EPC - OIL, GAS & PETROCHEMICALS and POWER
8
The business unit, also thanks to the special know-how in state-of-the-art gas turbines inherited from Fiat Avio, has developed excellent capabilities in Italy and abroad in EPC projects for power plants:
• simple-cycle and combined-cycle gas-fired power plants
• coal-fired power plants
• hydro, biomass and waste-to-energy plants
• cogeneration
• re-powering
• electrical and energy distribution systems for civil and industrial use
• district heating systems
POWER
Main Clients
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
9
Thanks to Stamicarbon, the Group sells proprietary know-how and delivers services to current and prospective urea producers.
Its main activities are:
• licensing new urea plants and urea granulation plants
• revamping existing plants, with several debottlenecking services
• supply of proprietary equipment
• delivering Full Life-Cycle Support comprising a range of services, from planned inspections and maintenance, troubleshooting, to round-the-clock emergency assistance.
Stamicarbon’s continuous high-quality innovations, in close cooperation with research institutes, suppliers and customers.
Description
Main Licenses
LICENSING & TECHNOLOGY – UREA
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
10
Maire Tecnimont aims at leveraging on its unique set of EPC and Engineering and Technology Services, to fully address the complex projects
value chain from project development and financing down to operation & maintenance, including acquiring stakes in
selected assets in a private equity perspective
ENERGY & VENTURES
Investments promotion in renewable energy through Met NewEn, with a particular emphasis on biomass and solar
20 MWe Olevano Biomass Power plant under realization: deliver 140 Gwhe/y of renewable energy, consuming roughly 200,000 tons/year of biomass. 70% of the plant’s wood chips will come from a short supply chain, with economic and social benefits to the local area.
Next target: developing know how and promoting technical innovation, leveraging on synergies and competences of the Group’s companies
Analyse and select investment opportunities based on technical/economic feasibility studies, guarantying all the required permits and relevant project financing
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
INFRASTRUCTURE
11
Main Clients
Providing partial or global services for the realization of:
• railways including high speed/high capacity
• underground metro systems - building of the Italy’s first
completely automatic (driverless) underground mass transportation system in Turin, implementing the VAL (automated light vehicle) Technology
• highways and motorways
• tunnels
Highly specialized services in re-qualification of industrial sites, design and build of complex works (hospitals, universities, offices, facilities)
Multidisciplinary approach with special focus on risk management and environmental issues
As General Contractor, Maire Tecnimont offers integrated services in the design and construction of transport systems
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
12
F. Veny
Joint Managing Director
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
Other Companies…
MET GROUP STRUCTURE
1. Maire Tecnimont Group: Corporate Presentation
2. Sofregaz Presentation
3. Why Implement ERM in Sofregaz?
4. A Few Definitions
5. The Contours of the Concept of Risk
6. Context Elements on ISO 31000:2009
7. The Framework and Risk Process in Sofregaz
8. And Now What?
AGENDA
13 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
14
SOFREGAZ: AN OVERVIEW
• A fifty-year experienced Engineering
and Contracting Company specialised in
natural gas
• Worldwide experience with more than
850 executed projects in 70 countries
• Organisation based on 150 employees
including all engineering disciplines
• Based in Paris area, SOFREGAZ is fully
integrated within Maire Tecnimont
Group
• SOFREGAZ is certified ISO 9001, ISO
14001 and OHSAS 18001
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
SOFREGAZ HISTORY
15
Creation of Sofregaz, Subsidiary
of Gaz de France
1959 2000
acquisition of 66% of the capital by Tecnimont
2005 2008
Sofregaz fully integrated in
Tecnimont sole shareholder
of Sofregaz
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
16
SOFREGAZ: AN OVERVIEW
All through the Gas Chain, SOFREGAZ offers:
• Feasibility/Conceptual studies
• Basic & Detailed Engineering
• Project Management Consulting
• Procurement / Sourcing
• Construction Supervision
• Commissioning & start-up
• EPC Projects in Partnership or
integrated within Tecnimont
SOFREGAZ references Breakdown by geographical area
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
17
ALL THROUGH THE “GAS CHAIN”
• Production, treatment
• LNG and LPG
• Transmission systems – Pumping
and compression
LNG RECEIVING
TERMINAL
HAZIRA INDIA
GAS TREATMENT
WAFA LIBYA
COMPRESSION STATION
S3-S6 IRAN
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
18
PROCESS AND KNOW-HOW
PRODUCTION AND TREATMENT (gas and oil fields)
• Oil/gas gathering & separation
• Dew point adjustment
• Sweetening
• Dehydration
• LPG extraction
• Crude oil stabilisation
• Gas-lift
• Gas re-injection
References:
• Dalan natural gas treatment plant (Iran)
• Mesdar natural gas reinjection facility (Algeria)
• R4-R5 natural gas boosting stations - phases II and III (Algeria)
• Wafa gas treatment facilities (Libya)
• FEED for the Kharg Island NGL recovery plant (Iran)
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
19
PROCESS AND KNOW-HOW
LIQUEFIED NATURAL GAS (LNG)
• Peak shaving plants
• LNG production units
• Receiving and storage facilities
References:
• Revithoussa LNG receiving facilities (Greece)
• Bilbao LNG terminal (Spain)
• Shanghai PuDong LNG peak shaving facilities (China)
• Guangdong LNG Terminal (China)
• Hazira LNG Terminal (India)
• Expansion of Revithoussa LNG receiving facilities (Greece)
• Fos Cavaou LNG Terminal (France)
• FEEDs for Dunkerque (France) and Panigaglia (Italy) LNG terminals
• FEED for Hainan LNG Terminal (China)
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
20
PROCESS AND KNOW-HOW
PIPELINE TRANSMISSION & COMPRESSION
• Gas and liquid pipelines
• Pumping and compressor stations
• Telecommunication and SCADA systems
References:
• Beattock natural gas compressor station (United Kingdom)
• Brighouse Bay natural gas compressor station (United Kingdom)
• S3 S6 natural gas compressor stations (Iran)
• FEED Turkey - Greece natural gas pipeline
• FEED GALSI: Algeria-Sardinia-Italy natural gas pipeline stations
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
1. Maire Tecnimont Group: Corporate Presentation
2. Sofregaz Presentation
3. Why Implement ERM in Sofregaz?
4. A Few Definitions
5. The Contours of the Concept of Risk
6. Context Elements on ISO 31000:2009
7. The Framework and Risk Process in Sofregaz
8. And Now What?
AGENDA
21 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
22
How Sofregaz pioneered the implementation of an ERM
As in many organizations, only brutal events give sufficient momentum to start a
change.
In 2009, the sudden realization, at Management Committee level, that the yearly
anticipated Company’s result could be compromised by one single event (not a
project risk – known but not considered to be potentially immediate) pushed
SOFREGAZ to put in place a systematic identification and treatment of such
“risks”.
WHY IMPLEMENT ERM IN SOFREGAZ?
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
WHY IMPLEMENT ERM IN SOFREGAZ?
23
Beginning of the project
2009
This implementation project was named ENRICO,
an acronym that stands for ENterprise RIsk Control.
Early 2010
Support from an external company
Mid 2010
Running tool – Risk start to be manager
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
1. Maire Tecnimont Group: Corporate Presentation
2. Sofregaz Presentation
3. Why Implement ERM in Sofregaz?
4. A Few Definitions
5. The Contours of the Concept of Risk
6. Context Elements on ISO 31000:2009
7. The Framework and Risk Process in Sofregaz
8. And Now What?
AGENDA
24 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
25
ERM – A FEW DEFINITIONS
• ENTERPRISE
An organization created with the purpose to achieve a given set of objectives
• RISK
The effect of the uncertainty on the achievement of objectives
• MANAGEMENT Coordinated activities to direct and control an Organization towards the fulfillment of its goals
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
26
ERM – A FEW DEFINITIONS
• ERM (Enterprise Risk Management)
ERM is a structured process, coherent and continuous, applied across the
enterprise, designed to identify, evaluate, manage and report potential risks,
either adverse or beneficial, that may affect the entity and provide
reasonable assurance regarding the achievement of organization objectives.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
1. Maire Tecnimont Group: Corporate Presentation
2. Sofregaz Presentation
3. Why Implement ERM in Sofregaz?
4. A Few Definitions
5. The Contours of the Concept of Risk
6. Context Elements on ISO 31000:2009
7. The Framework and Risk Process in Sofregaz
8. And Now What?
AGENDA
27 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
28
CONTOURS OF THE CONCEPT OF RISK
Contours of the concept of risk – evolution in time:
From time immemorial Risk has been equal to Danger
(hence the adverse concept of Safety)
RISK = DANGER
• For example:
Fire is a danger.
Risk prevention is: eliminate fire.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
29
CONTOURS OF THE CONCEPT OF RISK
Contours of the concept of risk – evolution in time:
Then the concept of Risk broadened to “Effect of danger”
RISK = EFFECT OF DANGER
• For example:
Fire has beneficial effects but also adverse effects.
Risk prevention is: reduce adverse effects.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
30
CONTOURS OF THE CONCEPT OF RISK
Contours of the concept of risk – evolution in time:
Then again the concept grew to “the possibility of a damaging effect”
RISK = POSSIBILITY OF A DAMAGING EFFECT
• For example:
Fire has beneficial effects but also adverse effects.
Risk prevention is: reduce adverse effects.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
31
CONTOURS OF THE CONCEPT OF RISK
Contours of the concept of risk – evolution in time:
A more recent acceptation of risk is
«the combination of the occurrence and the impact» of an event.
RISK = COMBINATION OCCURRENCE/IMPACT
• The risk prevention is: reduce either the occurrence (or its probability),
or the impact, or both. However, this concept introduces also some notions
of thresholds, limits, acceptability.
Security is defined as the absence of inacceptable risks: is this acceptable?
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
32
CONTOURS OF THE CONCEPT OF RISK
Contours of the concept of risk – evolution in time:
ISO 31000 has come up with a new contour of risk:
RISK = EFFECT OF UNCERTAINTY
ON THE ACHIEVEMENT OF OBJECTIVES
• Emphasis is placed on:
• the objectives;
• the fact that uncertainty will always be there;
Risk prevention is: the decisions made to increase the chances of
achieving the objectives.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
33
CONTOURS OF THE CONCEPT OF RISK
Contours of the concept of risk (continued):
CONTOURS OF RISK CONCEPT
CENTERED ON DANGER POTENTIAL EVENT ACHIEVEMENT OBJECTIVES
TYPE 1 PHYSICAL ABSTRACT HUMAN
TYPE 2 DETERMINISTIC PROBABILISTIC UNCERTAIN
ACTORS TECHNICIANS ENGINEERS MANAGERS & ALL
PREVETION ACTORS CONTROL THE TECHNOLOGIES ANALYZE MODELS OPTIMIZE & ARBITRATE
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
1. Maire Tecnimont Group: Corporate Presentation
2. Sofregaz Presentation
3. Why Implement ERM in Sofregaz?
4. A Few Definitions
5. The Contours of the Concept of Risk
6. Context Elements on ISO 31000:2009
7. The Framework and Risk Process in Sofregaz
8. And Now What?
AGENDA
34 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
35
Context:
• The ISO 31000:2009 “Risk Management” is an international reference
published in 2009, a synthesis of national standards.
• As the other ISO standards, it is based on a voluntary implementation in
Organizations.
• It does not give rise to Certification, at least not until 2014, when ISO 31004
will be published – a guide that will codify the implementation of Risk
Management.
CONTEXT ELEMENTS ON ISO 31000:2009
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
36
Consequences:
For the time being, the decision to implement ISO 31000 is left to each organization.
Each organization can decide to:
• suits its own pace
• be prepared to adopt a later more formalized approach.
CONTEXT ELEMENTS ON ISO 31000:2009
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
1. Maire Tecnimont Group: Corporate Presentation
2. Sofregaz Presentation
3. Why Implement ERM in Sofregaz?
4. A Few Definitions
5. The Contours of the Concept of Risk
6. Context Elements on ISO 31000:2009
7. The Framework and Risk Process in Sofregaz
8. And Now What?
AGENDA
38 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
39
CLASSIFICATION
The risks are classified along 4 main defined sectors:
RISK MANAGEMENT IN SOFREGAZ
OPERATIONS RISKS • Projects
• Financial
INFRASTRUCTURE RISKS • Work Environment
• Lack of Resources
• People Skills
IMAGE RISKS • Image
• Juridic
STRATEGIC RISKS • Innovation
• Non Development
• Strategical
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
40
improbable
very probable
not severe critical
PROBABILITY The probability is also graduated with 4 levels, from 1 to 4
For each of the identified risks, two dimensions are defined:
RISK MANAGEMENT IN SOFREGAZ
GRAVITY
The impact for each risk adopts 4 levels from 1 to 4. Each level is graduated on a different scale, appropriate to the classification of the considered risk.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
41
RISK CARTOGRAPHY
Each risk can now be placed in a Matrix 4x4 (Probability/Gravity), along the two
defined dimensions:
RISK MANAGEMENT IN SOFREGAZ
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
42
RISK CARTOGRAPHY
Then all the identified risks can also be presented in this same Matrix 4x4
(Probability/Gravity):
RISK MANAGEMENT IN SOFREGAZ
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
43
RISK SHEET
Each Risk is described in a dedicated
sheet with the following important
characteristics:
• the number and designation;
• the classification type;
• the gravity and probability levels;
• the description;
• the control level;
• the risk prevention actions;
• the expected new levels of gravity and
probability, once the actions have been
completed;
• the expected new level of control;
RISK MANAGEMENT IN SOFREGAZ
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
44
Then the overall risks identified can be cartographied in two matrices
Probability/Gravity:
RISK MANAGEMENT IN SOFREGAZ
• one with the number of risks in each of the cells before treatment.
• the other after treatment by the actions.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
45
Then two other dimensions are defined:
• CRITICITY
The criticity level is obtained by adding the Gravity level and the Probability level.
Hence the criticity level associated to an individual risk may vary from 2 (1+1) to
8 (4+4)
• CONTROL
The control level is the amount of control that the organization possesses on the
risk. It varies from 1 (no control-external) to 4 (tight control-documented).
RISK MANAGEMENT IN SOFREGAZ
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
46
RISK CARTOGRAPHY
Then similarly the risks can now be placed in a new Matrix (Criticity/Control):
RISK MANAGEMENT IN SOFREGAZ
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
47
RISK MANAGEMENT IN SOFREGAZ
TURBOLENCE INDEX
From these matrices Criticity / Control, an indicator is derived, called “Turbulence
Index”, which is calculated:
• Before treatment
• after actions are completed
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
48
THE USE OF THE “TURBULENCE INDEX” IS THREEFOLD:
1 - the index being displaced by the preventing action towards the lowest criticity and
the highest control is an indicator that actions are being fruitful.
2 - the index should stay close to the diagonal that is the optimum area where control efforts are in relation with the criticity. If under the diagonal, then one can question a disbalance on the Risk Management efforts: too many efforts (index on the right quadrants) spent on a low criticity (index on the lower quadrants).
RISK MANAGEMENT IN SOFREGAZ
3 - the turbulence index is used for communication since it has been selected as an indicator for the Risk Management activity.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
1. Maire Tecnimont Group: Corporate Presentation
2. Sofregaz Presentation
3. Why Implement ERM in Sofregaz?
4. A Few Definitions
5. The Contours of the Concept of Risk
6. Context Elements on ISO 31000:2009
7. The Framework and Risk Process in Sofregaz
8. And Now What?
AGENDA
49 ECRI Sponsors Meeting Paris, 6 – 7 June 2012
50
ERM – AND NOW WHAT?
As a conclusion, the
ERM put in place in
SOFREGAZ is based on:
• a Framework
• a Risk Management Process
as required by ISO 31000.
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
51
As such, the ERM implementation in SOFREGAZ has now passed the first stage:
to have the system running.
However the Risk Management in place is not fully compliant yet with ISO 31000
This is the consequence:
• partly of the choice of having a running system first,
• Party of simplifying assumptions taken along the way.
ERM – AND NOW WHAT?
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
52
Hence, the ERM is subject to continuous improvement actions in order to:
• Better suit the needs of Sofregaz organization,
• Strenghten the adequation with the principles of ISO 31000.
ERM – AND NOW WHAT?
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
54
ERM – AND NOW WHAT ?
How do we do on ISO 31000 principles?
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
55
ERM – AND NOW WHAT ?
How do we do on ISO 31000 principles?
ECRI Sponsors Meeting Paris, 6 – 7 June 2012
[email protected] – www.mairetecnimont.com
Via Castello della Magliana, 75 00148 Rome
Ph.+39 06602161 Fax +39 0665793002
Rome
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(The Netherlands) Ph. +31 46 4237000 Fax +31 46 4237001
Sittard
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20124 Milan
Ph. +39 02 6313.1 Fax +39 02 6313.9052
Milan
Viale Monte Grappa, 3
20124 Milan
Ph. +39 02 6313.1 Fax +39 02 6313.9052
Milan Via Gaetano De Castillia, 6A
20124 Milan
Ph. +39 02 6313.1 Fax +39 02 6313.9052
Milan
Milan
Via Gaetano De Castillia, 6A
20124 Milan
Ph. +39 02 6313.1 Fax +39 02 6313.9052
Group’s Headquarters
Rome
Via Castello della Magliana, 75 00148 Rome
Ph.+39 06602161 Fax +39 0665793002
Registered Office