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ENTERPRISE MARKETING SOLUTIONS
Enterprise Marketing Solutions
Enterprise Resource Planning
Internal facing
applicationsDominated by legacy
client/server model
Enterprise Marketing Platform
Customer facing
applications
Dominated by Cloud
SaaS model
ERP EMP
Enterprise Marketing Solutions
MARKETING/SALES APPLICATIONS
ARCHITECTURE TOTAL PROJECT COST % IT % BUSINESS PROCESS
Client/Server 1.0 40% 60%
Cloud/Mobile SaaS .7 20% 80%
Enterprise Marketing is a Business Process Problem!
Implementation
Enterprise Marketing Solutions
What is the COBRA 3D Enterprise Marketing Process?
• Defining market demand and partitioning the market into actionable segments
• Utilizing product management analytical methods to precisely position product lines
• Utilizing channel management analytical methods to optimize total market coverage/net profit
• Defining an effective marketing strategy and precise branding investments
• Defining and executing a coordinated marketing (conventional, web/mobile, PR) communications plan
• Creating an enterprise marketing platform to coordinate, measure and adapt marketing investments
Enterprise Marketing Solutions
Three Dimensions of the Enterprise Marketing Process
• To effectively execute a winning business strategy, marketing management must be planned and executed in three dimensions:
Analytical processes
Branding processes
Technology execution
Enterprise Marketing Solutions
ANALYTICSThe discovery and
communication of meaningful patterns in data
• Market research — Quantifying markets and segments• Product management — Optimizing product offerings• Channel management — Maximizing market coverage
Analytical Processes
Enterprise Marketing Solutions
Branding Processes
BRANDINGCreating a relationship with customers by giving life to a
product and/or service
• Marketing strategy: Converting analytics into clear, concise messages and creating a framework for marketing investments to targeted segments, in order to gain the desired competitive advantage
• Creative development: Converting the marketing strategy into unique, intuitive images that personify the essence of the strategy
• Marketing communications: Developing a blended mix of conventional, web/mobile, and social networking communications to effectively execute the marketing strategy
Enterprise Marketing Solutions
Technology Execution
TECHNOLOGY An Enterprise Marketing Platform
• Technology is as critical to marketing success today as the analytical and branding processes
• Advanced marketing software applications have developed at an incredible rate over the past years
• However, to be effective, proactive, and adaptive, these marketing technology investments must be approached as an integrated set of capabilities
Enterprise Marketing Solutions
Enterprise Marketing Platform Defined
An integrated, coordinated, customer facing technology platform that manages all external views and interactions with the business (similar to an ERP internal system) including:
1. Web content management — Product/company information
2. E-commerce functions3. Customer relationship management (CRM)
functions4. Marketing automation system (MAS)
functions5. Learning management system (LMS)
functions6. Social networking tools7. Business intelligence tools
Enterprise Marketing Solutions
ENTERPRISE MARKETING PLATFORM
Content Management
E-Commerce Functions
CRM Functions
Marketing Automation Functions Learning
Management Functions
Social Networking Functions
Data Analytics Functions
Select the specific set of functions required for marketing plan execution
Enterprise Marketing Platform Components
Enterprise Marketing Solutions
TRAINING
TECHNOLOGY
TALENT
Enterprise Marketing Platform Example Architecture
Enterprise Marketing Solutions
www.ProjectExecution.com
TRAININGTOOLS
training.projectexecution.com
COBRA 3D® based learning management system
and products
TECHNOLOGY PLATFORM
technology.projectexecution.com
ProjexPress® based open source, configurable
project management platform and products
STAFFINGSOLUTIONS
talent.projectexecution.com
Project Execution Network purpose-built social network and
staffing platform
E-COMMERCE TRANSACTIONS
CRM
BUSINESS INTELLIGENCE
SAMPLE
Enterprise Marketing Solutions
• A cloud-based, highly-scalable, mobile-friendly platform
• Integrated data/e-commerce technologies• Content management• Online training (learning management system)• Physical product sales (inventory control/shipping/tax collection)• Virtual product sales (memberships/subscriptions/seminar
bookings/downloadable products)• Professional services engagements (locate/negotiate/book/bill)• Client/member social networking• Payment processing• Integrated CRM• Integrated business intelligence
Enterprise Marketing Platform Components
Enterprise Marketing Solutions
• Conventional marketing techniques
• Publicity/public relations techniques
• Web/mobile marketing techniques:
• Basic EMP design• SEO• Content marketing• Email marketing• Inbound marketing• Social network marketing• Online PR• Web/marketing analytics• Ad retargeting• Real time marketing• Online learning programs
Marketing Strategy Execution
Apply marketing best practices to enterprise marketing platform
Enterprise Marketing Solutions
Deliverables/Metrics - Examples
Generate leads - #
Develop and characterize leads – A, B, C
Supply sales team with pipeline of qualified leads – A
Support sales team activities/processes – A/Close/Win
Build enterprise relevant communities – # members
Support order fulfillment process – % satisfied
Support customer satisfaction process – % repeat
Sales impact metrics must be used as the basis for marketing performance
Enterprise Marketing Solutions
Enterprise Marketing Skill Sets
• Strategic planning• Strategy development• Marketing/sales plan
development• Financial planning/analysis
• Market research• Product/brand
management• Sales/marketing channel
management• Marketing
communications• Traditional media• Digital media/social
media/search optimization• Publicity/public relations• Direct marketing• Concept development• Event planning
• Creative services• Writing• Graphic design• Photography/illustration• Audio/video production• Content management• Copy editing
• Technology implementation
• Website development• Database development• Programming/API integration• Hosting/cloud server
configuration• E-commerce systems/payment
gateways• Learning management systems• Customer relationship
management systems• Business intelligence tools
© Copyright 2014 Project Execution Network LLC. All rights reserved.
Project Execution Network LLC2009 Mackenzie Way, Suite 100 • Cranberry Township, PA 16066 •
www.ProjectExecution.com