ENTERPRISE

INFORMATION

SYSTEMS

[EIS]

Prof. Om TrivediIIM-C Alumnus, Visiting Faculty at NIRC & WIRC of ICAI,

External Subject Expert at the BOS of ICAI.

CHAPTER 1

An Introduction to

Business Process Automation (BPA)

Business Enterprise Business and Enterprise Business Vs. Enterprise

A business is created to provide products or services to customers. If it can conduct its operations effectively, its owners earn a reasonable return on their investment in the firm.

The terms Business and enterprise are commonly used interchangeably. However, these terms have different meanings.

To understand simply the difference between business and enterprise, we will have a face-off between a businessman and an entrepreneur.

Process Business ProcessAccording to

Hammer & ChampyBusiness Process

Flow

A Process is a coordinated and standardized flow of activities to achieve a business objective that creates value for internal or external customers.

Business process is a set of steps of the process or activities that you and the personnel providing services perform to complete the transaction.

Business process is the radical redesign of the business as a collection of activities that take one or more kinds of input and create an output that is of value to the customer.

• A business process flow is a prescribed sequence of work steps.

• It is performed in order to produce a desired result for the organization.

• It has a well-defined beginning and end.

Prof. Om Trivedi, Mob. No.: 9958300572, omtrivedi@ymail.com, www.omtrivedi.com

Sales Process Cycle (O2C)

Purchase Process Cycle (P2P)

Accounting Process Cycle

Prof. Om Trivedi, Mob. No.: 9958300572, omtrivedi@ymail.com, www.omtrivedi.com

Business Process Automation (BPA)

Benefits of Automating Business Processes

Why BPA is needed in Organizations?

Objectives of BPA

A business process automation is a set of activities or strategies to automate business processes so as to bring benefit to an enterprise in terms of cost, time and effort.

• Quality • Consistency • Governance and

Reliability • Improved Operational

Efficiency • Reduced Turnaround

Time • Time Saving • Visibility • Reduced Cost

• Cost Saving • Creates value • Competitiveness• Customer service

• Confidentiality • Integrity • Availability • Timeliness

Prof. Om Trivedi, Mob. No.: 9958300572, omtrivedi@ymail.com, www.omtrivedi.com

[QC is done to GET TV at REDUCED COST]

[4 Cs] [CIAT]

Steps in the Implementation of Business Process Automation Memory Code

Step 1: Define Why we plan to implement BPA?

Step 2: Understand the Rules/regulation Compliance?

Step 3: Document the process, we wish to automate.

Step 4: Define the Objectives/goals to be achieved by implementing BPA.

Step 5: Engage a business process Consultant

Step 6: Calculate the ROI for project.

Step 7: Development of BPA

Step 8: Testing the BPA.

Why BPARules Compliance

DOCs are Needed to

Calculate ROI and DT

Operational or Primary Processes deal with the core business and value chain.Examples: • O2C• P2P

Supporting Processes back core processes and functions within an organization.Examples: • Accounting Cycle• HRM Cycle

Management processes measure, monitor and control activities related to businessprocedures and systems.Examples: • Budgeting Process• Strategic Planning