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Enterprise architecture of contemporary e-commerce systems. 09.10.2013 Oggie Astardzhiev Deputy Head of Operations. eCommera - Our customers, o ur credits. We partner with 30 brands, delivering over 100 sites across 27 countries - PowerPoint PPT Presentation
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Enterprise architecture of contemporary e-commerce systems
09.10.2013Oggie Astardzhiev
Deputy Head of Operations
eCommera - Our customers, our credits•We partner with 30 brands, delivering over 100 sites across 27
countries•Managed by our teams across the globe: Dallas, San Francisco,
London, Paris, Sofia, Vadadora, Pune
eCommera’s proposition
eCommera’s proposition is:• Provide already integrated best of breed solutions• Single contract & SLA• Continuously evolving product• Build on-top of partner systems/frameworks = added value layer• Provide other services to maximise online store sales
eCommera receives:• Professional services revenue• Gross Margin Value (% of sales)
Common problems with e-commerce systems
• Overcomplicating/Oversimplifying
• Unrealistic client expectations
• Lack of documentation
• Lack of team developing practice
• Unclear processes and policies
• Wrong SLAs
Where are the pitfalls when designing an integration
Thank you!
Questions?