enter an estimation. Q1 How many dedicated irrigation ......Guidance on Dedicated Irrigation Meter Management for Commercial, Industrial, and Institutional (CII) accounts. 84.00% 21

Q1 How many dedicated irrigation meters do you have? If not known,enter an estimation.

Answered: 56 Skipped: 0

1 / 32

Guidance on Dedicated Irrigation Meter Management for Commercial, Industrial, and Institutional (CII)accounts

38 1,843 48

Q2 What percentage of your CII customers have dedicated meters?Answered: 48 Skipped: 8

Total Respondents: 48

Please enter anumber (with...

0 10 20 30 40 50

ANSWER CHOICES AVERAGE NUMBER TOTAL NUMBER RESPONSES

Please enter a number (without the % symbol)

2 / 32


100.00% 41

Q3 What percentage of your CII water use is represented by customerswith dedicated meters?


ANSWER CHOICES RESPONSES

Please enter a number (without the % symbol)

3 / 32


0.00% 0

0.00% 0

12.50% 5

42.50% 17

25.00% 10

20.00% 8

Q4 How did you measure your dedicated meter landscape area? (Checkonly one)


TOTAL 40

Fieldmeasurement ...

Fieldmeasurement ...

Aerial imagerymeasurement...

We did notmeasure the...

Combination ofthe above

Other (pleasespecify)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Field measurement by wheel

Field measurement by tablet

Aerial imagery measurement only

We did not measure the dedicated meter landscape area

Combination of the above

Other (please specify)

4 / 32


37.50% 12

6.25% 2

12.50% 4

43.75% 14

Q5 Regarding actual irrigated vs. irrigable area, what did you measure?(Check only one) *NOTE: Irrigable area is the landscaped area that is

irrigable but not currently irrigated, such as mulched areas without plants,landscaped areas with disconnected irrigation, areas of oak woodland,

etc.Answered: 32 Skipped: 24

TOTAL 32

Irrigated areaonly

Irrigable areaonly

Both Irrigatedand irrigabl...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Irrigated area only

Irrigable area only

Both Irrigated and irrigable areas


5 / 32


46.67% 14

0.00% 0

6.67% 2

3.33% 1

43.33% 13

Q6 For your measurements, did you account for areas that are exemptfrom more restrictive water budget requirements, such as recreational

areas and areas permanently nd solely dedicated to edible plants?Answered: 30 Skipped: 26

TOTAL 30

We did notexempt any...

We exemptedthese areas...

We exemptedthese areas ...

We exemptedthese areas ...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


We did not exempt any areas. The entire measured landscape was budgeted at the same level throughout.

We exempted these areas with on-site field measurements and then excluded them from the budget.

We exempted these areas by aerial imagery and then excluded them from the budget.

We exempted these areas by estimation only (either by us or by the customer) and then excluded them from the budget.


6 / 32


Q7 What best practices did you employ for measuring sloped areas (ifapplicable)?


7 / 32


16.67% 5

63.33% 19

20.00% 6

Q8 Did you measure landscape zones or plant classifications on site?Answered: 30 Skipped: 26

TOTAL 30

Yes

No

Partially(I.e. in som...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

Partially (I.e. in some areas only)

8 / 32


14.81% 4

37.04% 10

11.11% 3

25.93% 7

40.74% 11

14.81% 4

Q9 If you used field measurements, how did you do it? (Check all thatapply)



Interns

ConservationStaff

Meter Readersor other...

Consultingservices

N/A - Did notuse field...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Interns

Conservation Staff

Meter Readers or other utility staff

Consulting services

N/A - Did not use field measurements


9 / 32


47.62% 10

14.29% 3

28.57% 6

14.29% 3

0.00% 0

23.81% 5

38.10% 8

Q10 If you used field measurements, what field measurement techniquedid you use? (Check all that apply)



Odometer wheel

Electronicdistance...

Measuring tape

Pacing

Tablet protocol

Customer-supplied measurement


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Odometer wheel

Electronic distance measurement

Measuring tape

Pacing

Tablet protocol

Customer-supplied measurement


10 / 32


25.00% 5

20.00% 4

15.00% 3

40.00% 8

Q11 If you used customer-supplied information, how did you verify it?Answered: 20 Skipped: 36

TOTAL 20

We didn'tverify it.

We randomlyfield-measur...

We comparedtheir...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


We didn't verify it.

We randomly field-measured customer-supplied information.

We compared their information to assessor or other GIS parcel information that we had available.


11 / 32


Q12 How much did it cost to measure each parcel (on average)?Answered: 19 Skipped: 37

12 / 32


28.00% 7

36.00% 9

4.00% 1

52.00% 13

Q13 If you measured by aerial imagery, how did you do it? (Check all thatapply)



Private GISfirm

In-house GISstaff

In-housepurchase of...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Private GIS firm

In-house GIS staff

In-house purchase of parcel data


13 / 32


Q14 If you used aerial imagery, how did you verify or "ground truth" theirrigable/irrigated area?


14 / 32


Q15 How many dedicated meters have separate water budgets? (Entera number)


15 / 32


Q16 What percentage of your dedicated meters have separate waterbudgets? (Enter the percentage number without the % symbol)


16 / 32


23.08% 6

3.85% 1

23.08% 6

26.92% 7

42.31% 11

26.92% 7

Q17 How did you set the individual budgets? What guidance did you use?(Check all that apply)



Consultants

BMP 5 Handbook

MWELO

Staffcalculation

We did not setbudgets


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Consultants

BMP 5 Handbook

MWELO

Staff calculation

We did not set budgets


17 / 32


14.29% 4

67.86% 19

17.86% 5

Q18 Are your budgets stored in a GIS parcel data system?Answered: 28 Skipped: 28

TOTAL 28

Yes

No

Not sure

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

Not sure

18 / 32


30.77% 8

3.85% 1

38.46% 10

26.92% 7

Q19 How do you measure customer compliance with the budget?Answered: 26 Skipped: 30

TOTAL 26

Byindividually...

By having thebilling syst...

We don't trackcustomer...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


By individually tracking dedicated meter consumption for each billing period.

By having the billing system kick out those accounts not complying.

We don't track customer compliance with the budget.


19 / 32


Q20 What types of alerts do you send the customer and at whatintervals?


20 / 32


85.19% 23

14.81% 4

Q21 Have you done any segmentation analysis to determine how over-irrigation varies by site type?


TOTAL 27

No

Yes

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No

Yes

21 / 32


69.23% 18

30.77% 8

Q22 Do you have any parcels with landscaped areas that are served bydedicated irrigation meters AND a master meter?


TOTAL 26

No

Yes

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No

Yes

22 / 32


40.00% 10

60.00% 15

Q23 In measuring the landscape area, did you have to work with thelandscape or property manager?


TOTAL 25

No

Yes If so,how difficul...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No

Yes If so, how difficult was it to make contact and schedule a site visit? Were there particular methods and ways ofcommunicating that were more effective?

23 / 32


84.00% 21

16.00% 4

Q24 Did you assess the cost-effectiveness of how you measured andbudgeted your dedicated meter landscapes?


TOTAL 25

No

Yes

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


No

Yes

24 / 32


41.67% 10

50.00% 12

41.67% 10

29.17% 7

45.83% 11

Q25 How did you communicate with your dedicated meter customers?(Check all that apply)



Individualmeetings or...

Letters

Emails

WaterSmarttechnology o...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Individual meetings or onsite visits

Letters

Emails

WaterSmart technology or other customer web portals


25 / 32


50.00% 10

30.00% 6

65.00% 13

30.00% 6

65.00% 13

Q26 How did you achieve reductions to meet the budget? (Check all thatapply)



Financialincentives...

Penalties

Free Audits

Free equipment(such as sma...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Financial incentives (turf replacement, irrigation equipment)

Penalties

Free Audits

Free equipment (such as smart controllers)


26 / 32


Q27 Where CII customers are complying with their budgets, to what doyou attribute their compliance?


27 / 32


22.73% 5

31.82% 7

54.55% 12

40.91% 9

Q28 How do you store your dedicated meter data? (Check all that apply)Answered: 22 Skipped: 34


Excelspreadsheet

GIS

Database keyedto parcel # ...


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Excel spreadsheet

GIS

Database keyed to parcel # and account #


28 / 32


Q29 What were issues you encountered with property owners? Anylessons to share with others?


29 / 32


Q30 What recommendations would you make for best practices inlandscape measurement, categorization and budgeting?


30 / 32


Q31 Do you have any other comments you would like to share with us?Answered: 9 Skipped: 47

31 / 32


100.00% 19

100.00% 19

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

0.00% 0

100.00% 19

94.74% 18

Q32 In case we need clarification of any of your responses, may we haveyour contact information?



Name

Company

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Country

Email Address

Phone Number

32 / 32


Documents

enter an estimation. Q1 How many dedicated irrigation ......Guidance on Dedicated Irrigation Meter Management for Commercial, Industrial, and Institutional (CII) accounts. 84.00% 21