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ENT 300 BUSINESS PLAN
Prepared by :
Amirul Asyraf bin Ahmad Tarmidi, 2013834458
Ammar Syatbi bin Abu Hassan, 2013830238
Muhammad Hafizuddin bin Mohd Shafawi, 2013487646
Fatin Rasyidah binti Rosli, 2013645212
Farahtul Amira binti Ahmad, 2013237898
Nornadia binti Kasim, 2013487644
1
TABLE OF CONTENTS
Contents Pages
Acknowledgement 2
1.0 Introduction 3
2.0 Purpose 4
3.0 Company Background 5
4.0 Shareholders Background 8
5.0 Locaton of Businsess 15
6.0 Marketing Plan 16
7.0 Operations Plan 39
8.0 Administration Plan 59
9.0 Financial Plan 73
Appendices 92
Partnership Aggrement 95
2
Acknowledgement
Alhamdulillah, we are most grateful to Allah S.W.T for the completion of this
Bussines Plan as one of the requirements that need to be accomplished in the
course work assessment for the code of ENT300.
All of our group partners were accepting this as a challenge to ourselves
because it developed our passion and ability in creating new ideas on bussines field.
For the prospect of bussiness, we were taking an advantages on developing this
business plan to practice our ability and interests in different way instead of thinking
and memorizing theory and facts inside the classes. In addition, this business plan
helps us on encouraging our effort on becoming and educative and succeed in
business field.
Special thanks to our parents for giving us the financial support in completing
this bussines plan. The bussines plan have been prepared with the cooperation and
support of many people. In addition, not to be forgotten to our dedicated lectures
Miss Norhafizah binti Abdul Razak for her kindness in helping us during the process
of completion this work project. They have provided us with good services by givin
us useful information on business plan development. We are not able to complete all
of this things without this great people.
We have met so many people on interviewing about this ideas and services
as well as expanding our internal skills to deal with people who are working in
industries. We manage to become more organized and mature in dealing with
problems that occurred during our research. As a results, we have produced our own
bussines plan which covers organization, marketing, operation, financial and other
information needed by an entrepreneur as guideline to start a new business.
3
1. Introduction
The name of the company is LISA, which stands for Little Intelligent System
Applications. The idea of getting this name of the company is from the technology
which almost successfully developed by Steve Jobs during 1983, personal
computers. The personal computers field are very closely related towards our ideas,
mission, and vision on developing this bussiness.
The business nature of LISA is about Information and Technology Services.
We love to help people on utilizing the functionality of their smartphone instead of
making a phone calls and text messanging. The heart of smartphone is an
applications. Applications can be anything which outstanding the beauty and the
ability of the smartphone. Our ideas came to provide services towards our customers
on having their own personal applications for their own uses.
LISA company are situated at the heart of the Shah Alam, Selangor, Laman
Glenmarie Jalan Juruwang A U1/A. The reason of choosing this places as our
business main location because there is highly demand of many shops, boutique
and many other industries on getting their own company applications as well as the
system and softwares.
All of the LISA’s partners has agreed that our business will begin to operate
on the 1st January 2016. Our target is to utilize the way people all around the world
having fun and utilize with their smartphone. According to research, people have
spent 8 billion US Dollar for paid applications for all smartphone platforms. This is
the reason why we choose this high revenues services as our proposed business.
In order to succeed in this market, we want to expand our services in different
ways. We use the concept of simplicity of user interfaces, ease of use and high
performances of applications to increase the number of users towards our business.
4
2. Purpose
As we all known, business plan is one of the tools that required to be prepared
in order to open the business. Bussiness plan is written documents which describe
the proposed business to be undertaken in the comprehensive manner. It is also
known as a project paper, working paper, business proposal or prospectus.
A business plan is a written summary towards an entrepreneur, purpose
business venture which contained operational and financial detail, market
opportunities target and strategies, and all of the manager ability and skills
informations. The plan serves as an entrepenuer’s road map on a journey toward
building a successful business. It describe the path and direction of the company is
taking, the goals, where the company wants to be, how it implement its own method
to persue the targets.
There are many purposes of creating and developing and ideas, business
informations towards business plan as below :
To evaluate the project viability and growth potential.
To apply for loans or financing facilities from the relevant financial
institutions.
To act as a guideline for the management of the proposed business.
To allocate business resources effectively.
As a guidline for us in setting, planning, managing, handling and
controlling our business for the day to day management, budget, financial
forecast, strategies, target market as well as long term goals.
To state clearly the information on the certain authorities parties to get
permits or other facilities.
Hopefully this business plan can be used to achieve target and gain a good profi
5
3. Company Background
Table 3.1 Company Background
Name of the Company Little intelligent System Applications
Enterprise
Business Address Laman Glenmarie, Jalan Juruwang A
U1/A, Shah Alam, Selangor.
Correspondence Address Laman Glenmarie, Jalan Juruwang A
U1/A, Shah Alam Selangor.
Website www.lisadeveloper.com
E- mail [email protected]
Telephone Number +603 7880 2598
Fax Number +603 7887 2786
Form of Business Partnership
Main Activity Information and Technology Services
Date of Commencement 1st January 2016
Date of Registration 1st January 2015
Registration Number 213175-H
Name of Bank Malayan Banking Berhad
Bank Account Number 151071456787
6
Mission
Our mission is to be the leading smartphone application development company. We
aim to develop smartphone apps that can change the way people do their day to day
work, with click of button.
Vision
Our vision is to be one of the most innovative companies all around the world. We
believe technology can makes life better for everyone if it is used for a good
purposes.
Organizational Chart
7
Logo
The arrow of the logo is a symbols of precision and speed during the development of
applications.
Motto
Everything at your fingertips.
8
SHAREHOLDERS
BACKGROUND
9
4. Background of Shareholders
4.1 General Manager
Name of Partners Amirul Asyraf bin Ahmad Tarmidi
Identity Card Numbers 820814-10-7789
Permanent Address No. 16, Jalan 7/6B, Seksyen 7 Shah Alam
Selangor.
Correspondence Address No. 16, Jalan 7/6B, Seksyen 7 Shah Alam
Selangor.
E- Mail [email protected]
Telephone Number/Fax Number 018 767 9617
Date of Birth 14 August 1987
Marital Status Married
Academic Qualification DBA in year 2003
(Graduated in Monash University),
BACS in year 2005
(Graduated in UiTM Shah Alam)
Course Attended Bussiness Management Training Courses.
Social Media Marketing & Communication
Training.
Skills A visionary and full of energy to drive towards
success.
Ability to manage employees efficiently.
Experiences Has 4 years of working experience in a
corporate company and worked as a system
analyst. He decided to pursue a business in
this applications development market.
Present Occupation General Manager of LiSA
Previous Business Experience Organized training for any courses related to
project management and leadership.
10
4.2 Administration Manager
Name of Partners Nornadia binti Kassim
Identity Card Numbers 851008-01-6490
Permanent Address No. 22 Jalan 7/20, Jalan Plumbum, Seksyen 7,
40000 Shah Alam.
Correspondence Address No. 22 Jalan 7/20, Jalan Plumbum, Seksyen 7,
40000 Shah Alam.
E- Mail [email protected]
Telephone Number/Fax Number 011 1619 4653
Date of Birth 18 Oktober 1985
Marital Status Single
Academic Qualification BBA in year 2004
(Graduated in Taylor University)
Foundation in Bussiness Management
(Graduated in Taylor University)
Course Attended Talent Management & Succession Planning
Training.
Connecting with Gen Y Training.
Managing Absenteeism at Workplace Training.
Skills Able to maintain administrative staff by
recruiting, selecting and training employees.
Able to maintain a safe and secure
environment.
Experiences She has worked as a Human Resource
executive in Grand Sepadu Sdn Bhd.
Present Occupation Administration Manager of LiSA.
Previous Business Experience Human Resource at IVR Technology Sdn. Bhd.
11
4.3 Marketing Manager
Name of Partners Muhammad Hafizuddin bin Mohd Shafawi
Identity Card Numbers 850926-01-5703
Permanent Address No. 510, Tingkat 4 Blok 8, Jalan Plumbum 7/95
Seksyen 7, 4000 Shah Alam, Selangor.
Correspondence Address No. 510, Tingkat 4 Blok 8, Jalan Plumbum 7/95
Seksyen 7, 4000 Shah Alam, Selangor.
E- Mail [email protected]
Telephone Number/Fax Number 019 694 0737
Date of Birth 26 September 1985
Marital Status Single
Academic Qualification BBM in year 2005
(Graduated in Sunway College Johor Bahru)
Course Attended Social Media Marketing – Elevate Business
Globally Training.
Social Media Marketing & Communication
Training.
Skills Able to enhance the company’s competitive
edge in this intensely competitive market.
Good organizational and planning skills.
Able to work under pressure and to deadlines.
Organized and goal oriented.
Experiences Has worked as Advertising Manager at Israk
Technology Sdn. Bhd.
Present Occupation Marketing Manager of LiSA.
Previous Business Experience Generate monthly income by designing any
advertisement for Information and Technology
Company.
12
4.4 Operation Manager 1
Name of Partners Ammar Syatbi bin Abu Hassan
Identity Card Numbers 820615-06-56877
Permanent Address No.25 Jalan 18/8A, Seksyen 18, Shah Alam,
Selangor.
Correspondence Address No.25 Jalan 18/8A, Seksyen 18, Shah Alam,
Selangor.
E- Mail [email protected]
Telephone Number/Fax Number 014 734 9924
Date of Birth 15 June 1984
Marital Status Married
Academic Qualification Diploma in Network & Mobile Technology in
year 2005
(Graduated in University Kuala Lumpur)
Course Attended Andoid Application Development &
Programming Training.
Mobile & Responsive Web Design Courses.
Swift Programming Introduction.
Skills Agile methodologies experience.
Ablt to produce apps with with good user
experience and user interface skills.
Able to produce an applications for all
platforms.
Experiences Has worked as system programmer at CLNET
Solution Enterprise.
Present Occupation Operation Manager of LiSA.
Previous Business Experience System Programmer and System Designer of
CLNET Solution Enterprise.
13
4.5 Operation Manager 2
Name of Partners Fatin Rasyidah binti Rosli
Identity Card Numbers 851108-01-6078
Permanent Address No. 22, Jalan 7/20, Jalan Plumbum, Seksyen
7, 4000 Shah Alam, Selangor.
Correspondence Address No. 22, Jalan 7/20, Jalan Plumbum, Seksyen
7, 4000 Shah Alam, Selangor.
E- Mail [email protected]
Telephone Number/Fax Number 012 787 2857
Date of Birth 8 November 1985
Marital Status Single
Academic Qualification Diploma in Computer Science in year 2004
(Graduated in UiTM Johor)
Course Attended Configuring & Managing Windows Server 2012
R2 & Exchange Server 2013 Courses.
Cyber Security Foundation 2015 Training.
Maximizing Microsoft Excel Tools for Fast &
Accurate Business Reporting Course.
Skills Expertise in cross platform apps.
Support & maintainance capabilities.
Have a lot of experience in aspect of high
demand mobile applications.
Experiences System Designer at Blitzlogic Enterprise.
Present Occupation Operation Manager 2 of LiSA.
Previous Business Experience
14
4.6. Financial Manager
Name of Partners Farahtul Amira binti Ahmad
Identity Card Numbers 890208-10-5510
Permanent Address No. 10, Jalan Anggerik 14A Taman Puchong
Perdana, 47150 Puchong, Selangor.
Correspondence Address No. 10, Jalan Anggerik 14A Taman Puchong
Perdana, 47150 Puchong, Selangor.
E- Mail [email protected]
Telephone Number/Fax Number 018 323 7289
Date of Birth 8 February 1989
Marital Status Married
Academic Qualification Bachelor of Bussiness Administration (Hons)
Banking and Finance in year 2007
(Graduated in Universiti Tunku Abdul Rahman)
Course Attended The Effect of GST in Bussiness Operation
Training.
Building Financial Models with Microsoft Excel
Courses.
Skills Able to use logic to identify the strengths and
weaknesses of alternative solutons and
problems.
Able to determine how money will be spent to
get the work done, and accounting for these
expenditures.
Experiences Has worked as Finance Officer at Global
Infrastructure Company.
Present Occupation Financial Manager of LiSA.
Previous Business Experience Finance Manager of City Facilities
Management Sdn. Bhd.
15
5. Location of Business
5.1. Physical location of the project
Lama Glenmarie, Jalan Juruwang A U1/A, Shah Alam, Selangor.
5.2. Building
Type :Office
Size :14440 square feet
Land Area 24 x 60 intermediate, 42 x 60 corner.
Rental cost : 1st Floor priced RM2500.00
5.3. Basic amenities
The reason of choosing this place as our main business location because it is situated within
high demand industries, boutique and shops. When there is high numbers of industries,
there is high demand of mobile application developments. Our customers are mostly came
from this field of people where they wants to create their own system, company mobile
applications, and softwares in order to improve the daily productivity of their own business.
16
MARKETING PLAN
17
6. Marketing Plan
6.1 Marketing Objectives
Little intelligent System Applications (LiSA) objectives :-
To overcome other competitors in this area by using a well organize business
strategies.
To gain respect and trust from our customer by fulfilling their needs and request.
To be able on overcome our initial cost within 2 years.
6.2 Description of products
In Little intelligent System Applications, we offer our very own of intelligent idea
on the design of the applications . One of the applications where all of the presidents
of the academic associations and clubs in universities have their own chances and
opportunities on advertising and promoting the activities they have organized in one
and only medium, LiSA. The end users of LiSA are the students, staff and lectures.
The students can review all of the activities of the clubs and academic associations
provided in their universities. The students can have direct communications between
the presidents and among other users of LiSA’s Applications where there is short
forum boxes provided if there is minor problems or issues about the venues, date,
time or specific invitations towards particular events.
18
Table 6.2.1 Product description
Product Description
Features
Easy to use
Organize data collection activities with folders
Materials Mobile Applications
Benefits Have notifications that can remind student about
upcoming event.
Table 6.2.2 Product illustration
19
6.3 Target market
Target market are also known as a group of customers or buyers that the
organization are trying to attract to use their service and buy their product. It is
important for our company to identify target market so that they can evaluate thus
predict the number of actual and potential customers in the market that would
actually use the service offered by the company since they will be the one who is
going to generate the sales and contribute to our company business. Other than that,
the importance of identifying the target market is so that we can estimate and do an
early estimation on weather our service is good enough to compete with other
competitors. This process is also known as the market opportunity analysis (MOA).
From the research done, we know that there are three general strategies used for
selecting the target market that are by appealing to the entire market with one
marketing mix, concentrating on one segment or appealing to multiple market
segments using multiple mixes.
LiSA’s Company target market focus on :
6.3.1 Geographic Segmentation
LiSA’s Company will be offering services regarding providing the applications
for other companies. To execute our business plan, we have decided to open our
first company in Shah Alam, Selangor. The place that we choose is nearby to the
industrial area and educational institution . So that, our clients can easily find and
doing business with us. This is the one of the ways to attract more customers.
20
6.3.2 Demographic Segmentation
Marketer usually will take count on the demographic information since it is
easily to obtain. We are aiming at government tenders and private company such as
universities and colleges. Next, we also aim at new companies that they doesn’t
have any system or applications for their company.
21
6.4 Market size
6.4.1 Population 1
Table 6.4.1.1 Shah Alam, Selangor
Type of
outlet
No. of outlet No. of items
to needed
(unit)
Price/unit (RM) Total (RM)
Business
Companies
575 1 7 000.00 4 025 000.00
Educational
Institution
5 1 7 000.00 35 000.00
TOTAL 580 2 14 000.00 4 060 000.00
Total Market = 580 x 7%
= 41 companies
22
6.5 Competitors
6.5.1 Identifying competitors
Table 6.5.1 Competitive analysis
Competitors Strengths Weaknesses
Tiseno Integrated Solutions
Sdn. Bhd.
No. 23-2, Block F2,
Dataran Prima,
Jalan PJU 1/42A,
47301, Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
Strong brand name.
Have their own
regular customers.
Already established
and is known by
many companies.
Expensive
Provide service
once in a lifetime
Does not provide
customer service
High Modularity
Affordable cost
Fast Delivery
Low promotion
and activities
Provide service
23
Appandus Sdn. Bhd.
307, Block B,
Kelana Square,
Jalan Ss7/26,
Kelana Jaya, 47301
Selangor Darul Ehsan, Malaysia.
once in a
lifetime
Does not
provide
customer
service.
Techno Softwares
INTEGRATIONS Sdn. Bhd
No 50, Jalan Gasing,
46000, Petaling Jaya,
Selangor Darul Ehsan,
Malaysia.
Well known at other
countries
Customer can see
the progress via
private UR
More Secure
Expensive
Provide service
once in a
lifetime
The
environment is
not interesting
24
6.5.2 Ranking of the competitors
Table 6.5.2 Ranking of the competitors
Rank No Competitors
1 Tiseno Integrated Solutions Sdn. Bhd.
2 Appandus Sdn. Bhd.
3 Techno Softwares INTEGR Sdn. Bhd
25
6.6 Market Share
6.6.1 Market share before the entry of LiSA’s company.
Table 6.6.1 Market share before the entry of LiSA’s company
Competitor
Before entrance
(%)
Amount
(RM)
Tiseno Integrated Solutions
Sdn. Bhd. 40 1 624 000.00
Appandus Sdn. Bhd. 35 1 421 000.00
Techno Softwares INTEGR
Sdn. Bhd 25 1 015 000.00
Total 100 4 060 000.00
26
6.6.2 Market share after the entry of LiSA’s company.
Table 6.6.2 Market share after the entry of LiSA’s company
Competitor
After entrance
(%)
Amount
(RM)
Percentage of loss
(%)
Tiseno Integrated
Solutions Sdn. Bhd. 37 1 502 200.00 3
Appandus Sdn. Bhd. 32 1 299 200.00 3
Techno Softwares
INTEGR Sdn. Bhd 24 974 400.00 1
Little Intelligent
System Applications
(LiSA)
7 287 000.00 -
Total 100 4 060 000.00 7
27
40%
35%
25%
MARKET ANALYSIS BEFORE MARKET SHARE
Tiseno Integrated Solution Sdn.Bhd.
Appandus Sdn.Bhd.
Techno Softwares INTEGR Sdn. Bhd.
37%
32%
24%
7%
MARKET ANALYSIS AFTER MARKET SHARE
Tiseno Integrated SolutionSdn. Bhd.
Appandus Sdn.Bhd.
Techno Softwares INTEGRSdn. Bhd.
Little intelligent SystemApplications
28
6.7 Sales forecast
Table 6.7 Sales Forecasting
Month Sales Forecast (RM)
January 23 916.00
February 24 034.00
March 24 196.00
April 24 136.00
May 23 786.00
June 24 006.00
July 23 726.00
August 23 506.00
September 23 756.00
October 23 886.00
November 24 026.00
29
December 24 026.00
Total Sales for Year 2016 : RM 287 000.00
Total Sales for Year 2017 Increase 10.5% : RM 427 000.00
Total Sales for Year 2018 Increase 15% : RM 609 000.00
30
6.8 Market strategy
Marketing strategies is one of the important elements to market our new
organization. This strategies help to compete our organization with other competitors
to offer good service from our business. Our business also provides reasonable fees
to our customer in terms of satisfy their needed. With these strategies, it helps to
easier to notice and avoid problem that might occur in our organization. Marketing
strategies is also a key idea to deliver customer satisfaction yet provide business
with competitive advantage.
Little intelligent System Applications, LiSA, contain four marketing strategies,
which each of these parts have their own roles to market our business.
Product / service strategies
Pricing strategies
Place Strategies
Promotion strategies
6.8.2 Product / Service Strategies
In Little intelligent System Applications (LiSA), we offer services in designing
mobile applications for our customers which are from education organization. Some
strategies can be included in doing this plan. Our company is very sensitive about
service that we are offered to our customer either our services achieve their
satisfaction or not. We will surely give our best services in order to maximize target
market. Thus, can make our company is a well-known company.
31
Our services will always consistent from start and continuously to our
customer. In addition, the fees of the designing are all reasonable with the best
service that we provide to our customer. We also provide a good designer and
programmer team to design and provide our customer education associations mobile
application in order to achieve customer’s satisfaction. On services also different to
our competitor in order to get more customers. After sales services, we always
follow-up our customer’s satisfaction whether it has a problem or not. This technique
can also minimize problem that might happen to our relationship with customers.
6.8.3 Pricing Strategies
In Little intelligent System Applications (LiSA), we offer optimum price on the
design that we have design to our customer. This can also attract more customers to
come to our firm. We design many types of education mobile application in this
service and we can guarantee the price and services are very reasonable. After a
year we had open our business, we will give discount according to our forecasting
sales. This plan can help our company in getting more customers, thus, can
maximize market size in our company. The price that we had set up is also
compatible to our competitor’s price. This is because, if they aim to something price,
we can be aiming at lower price from them in order to attract more customer in
joining our service. We also will set a price according to the demand of the design.
6.8.4 Place Strategies
Our place of starting Little intelligent System Applications (LiSA) is at Laman
Glenmarie, Jalan Juruwang A U1/A, Shah Alam, Selangor Darul Ehsan. This place
was near at education centre, this is because, if there are near at education centre in
32
this area which in the same time our major market, it is easier for us to attract more
customer in attend this service and achieved high market size. Customer can also
visiting our centre via online at www.lisadeveloper.com. While
[email protected] may help them to drop some comments if there is any
dissatisfaction in our services. Other than that, they can also find answer to their
curiousness. They can also see the entire project that we had done in our service if
they are intend to get more design and wants to add other subject in these services.
6.8.5 Promotion Strategies
In promotion strategies, we had developed several parts in order to promoting
our new business to people out there, whom does not know about our existing
services.
6.8.5.1 Website
We promote our service through electronic advertising such as internet like
website. With this plan, we can inform many people about our company background
when they visit our page. They can have a better understanding about what our
company does. They can also view our previous work that we compile in our
website.
33
6.8.5.2 Business Card
We also had a business card to enable customers to deal with us easily. This
card completed with company’s name, logo, address, contact number and email
address. Managers who want to disseminate to the customers and friends can use
this personal promotions.
34
6.8.5.3 Signboard
A signboard will be placed in front of our company building so that people who
are passing by will be alert and noticed about the business that we are running. This
signboard also be design attractively using bright color. Beside that we also will be
providing important information on our signboard.
35
6.9 Manpower Planning
Table 6.10 List of Marketing Personnel
Position No of Personnel
MARKETING EXECUTIVE 1
6.10 Schedule of Task and Responsibilities
Table 6.10 Task and Responsibilities of Marketing Personnel
Position Task and Responsibilities
Marketing executive
Develop new marketing strategies to promote the
company service and image.
Develop company maximize its profit and market
share while, ensuring that the users are satisfied.
Organize and analyze market research and surveys
and generate report on services.
Develop staff policy among users and staffs.
36
6.11 Schedule of Remuneration
Table 6.11 Schedule of Remuneration plan of Marketing
Personnel
Position Qty
Monthly
Salary
(RM)
(A)
EPF
(RM)
(11 %)
(B)
SOCSO
(RM)
(C)
Total
(A)+(B)+(C)
Marketing
executive 1 1 500.00 165.00 7.75 1 672.75
37
6.12 Marketing Budget
Table 6.12 Marketing Budget
Item
Fixed
Assets
(RM)
Monthly
Expenses
(RM)
Other
Expenses
(RM)
Fixed Asset
Signboard
1000.00
Working capital
Marketing Manager
1672.75
Other Expenses
Business Card
(RM 30 x 6)
Poster
Bunting
180.00
100.00
100.00
38
TOTAL 1000.00 1672.75 380.00
TOTAL ALL RM 3052.75
39
OPERATIONS PLAN
40
7 Component of Operating Systems
7.1.1 Business Input
Resources such as people, raw material, energy, information or finance that
are put into a system (such as an economy, manufacturing plant, computer system)
to obtain a desired output. Inputs are classified under costs in accounting. For our
company, our resources is people which is client. General manager meet the client
to obtain the information based on clients’s requirement to produce an application.
General manager will take note all of the requirement.
7.1.2 Transformation Process
A transformation process is activity that take one or more input then produces
an output for customers. General manager transform information gathered from the
clients to the programmer. In this process, programmer will take all the information to
start generate the application according to the information or requirement from
clients.
7.1.3 Output
Output is the amount of energy, work, goods or services produced by a
machine, factory, company or an individual in a period. It is in the form of desired
product or services. For our services, programmer produced the application . The
output will be produced based on all the client’s requirement. Programmer will test
the output first to make sure all the client’s requirement are needed.
41
7.1.4 Feedback
It is information about reactions to a product, a person’s performance of a task
and others used as a basic for improvement. Usually, consumer will give their
feedback after using a product by rating the product in order improvement. Client
give feedback according to satisfy of using the application. And all the feedback will
be alert for the next job.
7.1.5 External Environment
Factor surrounding of organization will influences activities either it become
opportunities or risk. It is also called operating environment. For example, as interior
designer they should design their company uniquely in order to ensure the customer
believes in their skills
42
7.2.1 Symbol of Process Chart
43
7.2.2 Process flow chart
Here is an example of process on running through our very first applications
for this kind of services. There are 3 users provided for this applications, which are
student, admin and staff. For the staff, they are able to modify (add any events,
activities or additional details for end users). Besides, student are able to view all of
the activities provided by admin. The admin came represent each of the associations
or club presidents.
44
7.2.2.1 Activity chart
Greet the client.
Invite client into the discussion.
Obtain and get information from client.
Brief client about payment, term and condition.
Get agreement from client regarding term and condition.
General manager communicate to the programmer to convert business
case to the system design.
Programmer work on design of the project.
Call back clients for discussion.
Getting confirmation and comments from client.
Redesign projects if necessary.
Publish project to customer.
Proceed project as planned.
45
7.2 Operations Layout
7.2.1 Layout based on the product
Door
Code program
Server
Design (whiteboard)
46
7.3 Production Planning
7.3.1 Sales forecast per month
Output per month
Average sales forecast per month = 287 000.00
12
= RM 23961.67
Sales price = RM 4500.00
Number of output per month = RM 23961.67
4500
= 5.325 @ 5
7.4 Machine and Equipment Planning
7.4.1 List of machine & equipment
Machine No of machine
MSI Notebook 1
47
7.4.2 List of machine supplier
Machine Supplier
MSI Notebook MSI , Plaza Low Yat, No 7 Jalan Bintang, Off Jalan Bukit
Bintang, 55100 Kuala Lumpur.
48
7.4.3 Machine and Equipment (rental or purchase
List of equipment
Item Quantity Price/unit
(RM)
Total Cost
(RM)
Air conditional 1 600 600
laptop 1 2600 2600
Server (PC) 1 1700 1700
Android studio 1 - -
Xampp 1 - -
whiteboard 1 458 458
TOTAL 5358
49
Others
Item Quantity Price/unit
(RM)
Total Cost
(RM)
Duster 1 2.00 2.00
Marker 6 2.00 12.00
TOTAL 14.00
50
7.5 Manpower Planning
7.5.1 Organization Chart for Operation Department (Arial 12, BOLD)
Figure 7.7.1 Organizational Chart (Head of Department +
workers)
Fatin Rasyidah Binti
Rosli
(Operational executive
II)
Muhammad
hafizuuddin Bin Mohd
Shafawi
(Designer)
Ammar Syatbi Bin Abu
Hassan
(Operational executive
I) – programmer
51
7.5.2 List of Operation Personnel
7.7.3 Schedule of task and responsibilities
Position Task and Responsibilities
Operational executive Ensure that the achievement and to achieve the set
standard
Ensure that worker are able to provide good
services by preparing all materials rquired.
Designer Confer with clients to discuss and determine layout
design
Develop graphics and layouts for product
Position No of personel
Operational executive 1
Designer 1
Programmer 1
52
illustrations, company logos, and Internet websites.
Prepare illustrations or rough sketches of material,
discussing them with clients and/or supervisors and
making necessary changes.
Programmer Write or contribute to instructions or manuals to
guide end users.
Assign, coordinate, and review work and activities of
programming personnel.
Collaborate with computer manufacturers and other
users to develop new programming methods.
Train subordinates in programming and program
coding.
53
7.7.4 Schedule of remuneration
Position No . Monthly
Salary (RM)
EPF
Contribution
(11%)
(RM)
SOCSO
(RM)
Amount
( RM )
Operational
Executive
1 1900 209 9.75 2118.75
Programmer 1 1600 176 8.25 1784.25
Total 3500 385 18
Total 3903
54
7.8 Overhead requirement
7.8.1 Operations Overhead (indirect labour/indirect
material/insurance/maintenance and utilities)
No Types of Overhead Monthly Cost
(RM)
1 Maintenance 1000.00
TOTAL 1000.00
7.9 Total Operations Cost
= Direct Labor Cost (total remuneration) + Overhead Cost (total operations
overhead)
= RM 3903 + RM 1000
= RM 4903
55
7.10 Cost per unit
= Total Operations Cost (RM)
Total number of Output (Output per month)
= 4903
5
= RM 980.60
7.11 Business and operation hours
Business hour = 8 hours per day (8.00 a.m until 6.00 p.m)
Monday - Friday : 9.00 a.m - 4.00 p.m
* Saturday, Sunday and public holiday : close / off day.
Operating hour = 8 hours per day (8.00 a.m until 6.00 p.m)
Monday - Friday : 8.00 a.m - 5.00 p.m
* Saturday, Sunday and public holiday : close / off day.
56
7.12 License, permits and regulations required
Items Types Remarks Fee
Patent License Intellectual Property
Corporation of Malaysia
(MyIPO)
1500
Total RM 1500
57
7.13 Operations Budget
Item Fixed Assets Monthly
Expenses
(RM)
Other
Expenses
(RM)
Fixed Asset
Office equipment 5358
Monthly Expenses
Wages 3903
Maintenance 1000
Marker 12
Other expenses
Duster 2
Patent 1500
58
Total (RM) 5358 4915 1502
Total(RM) 11775
59
ADMINISTRATION
PLAN
60
Introduction
Name of the business : Little intelligent System Applications
Business Address : Laman Glenmarie , Jalan Juruwang A U1/A, Shah Alam,
Selangor
Telephone number : 011-22334455
Email : [email protected]
Website : www.lisadeveloper.com
Administration plan bring the means of the management of our company
regarding the management of the internal affairs of the business. Administration plan
will lead to a better systematic flow of operation within the organization and aims to
achieve a good quality of service to customers. The company of ours which is Little
intelligent System Applications is managed by six managers which are lead by the
general manager. The respective managers are Amirul Asyraf bin Ahmad Tarmidi
(General Manager), Nornadia binti Kasim (Administration Manager), Muhammad
Hafizuddin bin Mohammad Shafawi (Marketing Manager), Ammar Syatbi bin Abu
Hassan (Operation Manager 1), Fatin Rasyidah binti Rosli (Operation Manager 2)
and Farahtul Amira binti Ahmad (Financial Manager I).
In administration plan, it will brief deeper in terms of duties and responsibilities
of every department including workers. This has been summarized through job
designation table and job description at the upcoming pages. Employees’ incentive
had also been included in the administration plan to ensure the employees receive
their benefits in working at our company. Table of remuneration, administration
expenses and budget are also included in this administration plan.
61
Objectives
We use the SMART concept to make sure we achieve the goal and our target on
running this services :-
Specific We specific user that use our
application software which is student
UiTM.
Measurable We will measure our target market for
student UiTM whether our application
can be proceed to other university or
not.
Attainable Our target to make sure student achieve
to access the club they want.
Relevant To become aware on what students want
and desired of.
Time Framed We are estimating our target market in
certain years in the future.
62
8. Administration Plan
8.1 Organizational Chart for Administration and Finance Department.
GENERAL MANAGER
AMIRUL ASYRAF BIN
AHMAD TARMIDI
ADMINISTRATION
EXECUTIVE
NORNADIA BINTI KASIM
OPERATION EXECUTIVE I
AMMAR SYATBI BIN ABU
HASSAN
MARKETING EXECUTIVE
MUHAMMAD HAFIZUDDIN
BIN MOHAMMAD SHAFAWI
FINANCIAL EXECUTIVE
FARAHTUL AMIRA
BINTI AHMAD
OPERATIONAL EXECUTIVE
II
FATIN RASYIDAH BINTI
ROSLI
63
8.2 Manpower Planning
Table 8.2 List of Personnel
Position No of Personnel
General Manager 1
Operational Executive 2
Administration Executive 1
Marketing Executive 1
Financial Executive 1
Total 6
8.3 Schedule of Task and Responsibilities
Position Task and Responsibilities
General Manager
Responsibles in managing the company towards the
vision, mission and the objective of the company.
To identify and plan the business objective, highlight
the regulations and the business procedure in order
to achieve the objective.
To plan implement and control the overall
management of the business.
Act as the decision maker and cooperate in gaining
64
ideas to improve the business.
Monitor the activities to ensure that all are being
accomplished as planned.
Administration Executive
Responsible in administration activities and arrange
the entire personnel administration plan.
To make sure the systematically of the management
system.
Controlling and handling the staff salary.
To make sure the staff welfare always being
concern.
To deliberate the tasks and job description of the
staff.
Marketing Executive
Develop new marketing strategies to promote the
company service and image.
Develop company maximize its profit and market
share while, ensuring that the users are satisfied.
Organize and analyze market research and surveys
and generate report on services.
Develop staff policy among users and staffs.
Operational Executive
Ensure that the achievement and to achieve the set
standard.
Control all the technical side of the business
operation.
Ensure that our staff are able to provide good
65
services by preparing all materials required.
Act as researcher and analyze to satify the
customer’s needs and wants to achieve target.
Financial Executive
Responsible of the cash flow and budgeting plan of
the business.
Analyzing, controlling the record the money cash
flow of the business.
Preparing annual account and advisor in financial
aspects.
Using effecient and effective ways to increase sales
and profit.
8.4 Schedule of Remuneration
Table 8.4 Schedule of Remuneration
Position Quantit
y
Monthly
Salary
(RM)
(A)
EPF
(RM)
(11 %)
(B)
SOCSO
(RM)
Total
(A)+(B)+(C)
General Manager 1 2500.00 275.00 12.75 2787.75
Administration Executive 1 1700.00 187.00 9.25 1896.25
66
Financial Executive 1 1700.00 187.00 9.25 1896.25
Total 2 5900.00 649 31.25 6580.25
8.5 Office Furniture, Fitting and Office Supplies
Table 8.5.1 List of Office Furnitures and Fittings
Item Type Quantity Price/Unit
(RM)
Total
(RM)
Chair for Staff 7 130.00 966.00
Desk for Staff 8 100.00 800.00
Sofa 1 1500.00 1500.00
Fax Machine 1 142.00 142.00
67
Printer 2 172.00 344.00
Projector 1 220.00 220.00
Projector Screens 1 169.00 169.00
Laptop Computers 2 1500.00 3000.00
Modem 1 126.00 126.00
Dustbin 3 3.00 9.00
Wall Clock 1 10.00 10.00
68
Key Lock 1 10.00 10.00
Book Cabinet 1 160.00 160.00
Air Conditioner 2 600.00 1200.00
Dining Set 1 363.00 363.00
Refrigerator 1 400.00 400.00
Office Telephone 1 78.00 78.00
TOTAL 9497.00
69
Table 8.5.2 List of Office Supplies
Item Tpe Quantity
Price/Unit
(RM)
Total
(RM)
1 Box A4 Paper 1 60.00 60.00
Pen 3 1.00 3.00
Ink Printer 2 35.00 70.00
Pencils 3 0.70 2.10
Eraser 2 1.00 2.00
Stapler 2 2.50 5.00
Ruler 2 1.00 2.00
70
Thumbtack(1 Box) 2 1.50 3.00
Scissor 2 1.50 3.00
Hole Punch 2 5.00 10.00
File 10 3.50 35.00
Fax Ink 3 28.00 84.00
Paper Clip(1 Box) 2 2.50 5.00
Storage Container 1 7.50 7.50
Total 291.60
71
8.5 Administration Budget
Table 8.6 Administration Budget
Item Fixed Assets Monthly Expenses
(RM)
Other
Expenses
(RM)
Fixed asset
Office equipment 9497.00
Monthly expenses
Cost of renumeration 6580.25
Rental office 2500.00
Utilities 500.00
Internet (unifi) 260.00
Other expenses
Deposit 7500.00
Stationeries 291.60
Licence 240.00
Subtotal 9497.00 9840.25 8031.60
TOTAL 27368.85
72
PANTRY
PRAYING
ROOM
TOILET
MEETING ROOM
FAX DESK
STAFF DESK
OPERATIONAL
ROOM
RECEPTIONIST
DESK
73
FINANCIAL PLAN
74
9 Financial Plan
9.1 Operating Budget
9.1.1 Administrative Department
9.1.2 Marketing Department
9.1.3 Operations Department
LISA
Types of Capital Expenditure Estimated Cost (RM) Estimated Economic
Life (years)
Administrative/Organisation/Marketing
Land & Building
office equipment 9,497 3
Signboard 1,000 3
5
5
5
5
5
5
Operations/Technical
Operation Equipments 5,358 3
5
5
5
Total 15,855
75
LISA
Pre-Operating & Incorporation Costs (one-off) RM
Development cost
Business incorporation 2,120
Deposit (rent, utilities, etc.) 7,500
Other pre-operating & incorporation costs
Sales & Marketing Costs (monthly)
Salaries, Wages, EPF & SOCSO 1,673
Salaries, Wages, EPF & SOCSO 6,580
utilities(Water & electricity) 500
rental office 2,500
Internet(unifi) 260
Purchase of Raw Materials/Goods: Main Materials/Goods
Purchase of Raw Materials/Goods: Materials/Goods 1
Purchase of Raw Materials/Goods: Materials/Goods 3
Carriage Inwards
Salaries, Wages, EPF & SOCSO 3,903
Maintenance 1,000
Marker 12
Stationeries 292
Duster 2
Total Pre-Operations & Working Capital Expenditure 26,342
2017 5%
2018 10%
0%
0%
Tax Rates
2016 26%
2017 26%
2018 26%
20%
20%
Annual Increase in Working Capital (if any)
Other Expenditure (annually)
Operations & Technical Costs (monthly)
General & Administrative Costs (monthly)
76
2017 5%
2018 10%
0%
0%
Tax Rates
2016 26%
2017 26%
2018 26%
20%
20%
Annual Increase in Working Capital (if any)
77
9.2 Project Implementation Cost and Sources of Finance
Product 1 Product 2 Product 4 Product 5
23,917
2017
10.5% 0.0% 0.0%
2017
0.0% 0.0%
RM RM
2016 23,917 January 2016 -
2016 23,917 February 2016 -
2016 23,917 March 2016 -
2016 23,917 April 2016 -
2016 23,917 May 2016 -
2016 23,917 June 2016 -
2016 23,917 July 2016 -
2016 23,917 August 2016 -
2016 23,917 September 2016 -
2016 23,917 October 2016 -
2016 23,917 November 2016 -
2016 23,917 December 2016 -
Total 2016 286,999 Total 2016 -
Total 2017 317,134 Total 2017 -
Total 2018 364,704 Total 2018 -
364,704 -
364,704 -
100% 100%
0% 0%
0% 0%
2.0% 0.0%
2016 5,740 End of 2016 -
End of 2017 6,343 End of 2017 -
End of 2018 7,294 End of 2018 -
7,294 -
7,294 -
Estimated % of Inventory on Purchases
ENDING INVENTORY OF FINISHED GOODS & WORK-IN-PROGRESS ENDING INVENTORY OF RAW MATERIALS
Products Types/Groups
Monthly Sales (RM)
PROJECTED INCREASE IN ANNUAL SALES (%)
2018
SALES PROJECTIONS
Product 3
15.0%
Year 2018
% Increase in Annual Purchases
One month after sales
Two months after sales
January
February
March
Estimated % of Inventory on Sales
October
November
December
SALES COLLECTIONS
In the month of sales
May
June
July
August
September
MONTHLY SALES FORECAST (RM)
PURCHASE PAYMENTS
LISA
In the month of purchase
One month after purchase
Two months after purchase
PURCHASE PROJECTIONS
Year
% Increase in Annual Sales
PROJECTED INCREASE IN ANNUAL PURCHASES (%)
April
End of
78
LISA
Cost Sources of Financing
Cash
9,497 Cash
1,000 Cash
Cash
Cash
Cash
Cash
Cash
Cash
5,358 Cash
Cash
Cash
Cash
Working Capital 1 months
1,673 Cash
9,840 Cash
4,915 Cash
9,620 Cash
294 Cash
Provision for Contingencies 10% 4,190 Cash
46,387TOTAL
Pre-Operating & Incorporation Costs (one-off)
Sales & Marketing Costs (monthly)
General & Administrative Costs (monthly)
Operations & Technical Costs (monthly)
Other Expenditure (annually)
Operation Equipments
Land & Building
Signboard
office equipment
Capital Expenditure
Cash Existing F. Assets
-
9,497 9,497
1,000 1,000
-
-
-
-
-
-
5,358 5,358
-
-
-
1,673 1,673
9,840 9,840
4,915 4,915
9,620 9,620
294 294
4,190 4,190
46,387 46,387
Annual interest rate 10% Annual interest rate 5%
Loan period (years) 10 Period (years) 5
Proposed Terms of Loan (if required) Proposed Terms of Hire-Purchase (if required)
Pre-Operating & Incorporation Costs (one-off)
TOTAL
Working Capital
Provision for Contingencies
Loan
Sales & Marketing Costs (monthly)
General & Administrative Costs (monthly)
Operations & Technical Costs (monthly)
Other Expenditure (annually)
Hire-Purchase
Operation Equipments
LISA
Own Contributions
Land & Building
office equipment
Signboard
Capital Expenditure Cost
79
9.3 Fixed Asset Depreciation Schedule
9,497 1,000
Straight Line Straight Line
3 3
Annual Accumulated Annual Accumulated
Depreciation Depreciation Depreciation Depreciation
- - 9,497 - - 1,000
2016 3,166 3,166 6,331 2016 333 333 667
2017 3,166 6,331 3,166 2017 333 667 333
2018 3,166 9,497 0 2018 333 1,000 0
2019 0 0 0 2019 0 0 0
2020 0 0 0 2020 0 0 0
2021 0 0 0 2021 0 0 0
2022 0 0 0 2022 0 0 0
2023 0 0 0 2023 0 0 0
2024 0 0 0 2024 0 0 0
2025 0 0 0 2025 0 0 0
Book Value
Depreciation Method Depreciation Method
Economic Life (yrs) Economic Life (yrs)
Year YearBook Value
Cost (RM) Cost (RM)
LISA
Type of Fixed Asset office equipment Type of Fixed Asset Signboard
5,358
Straight Line
3
Annual Accumulated
Depreciation Depreciation
- - 5,358
2016 1,786 1,786 3,572
2017 1,786 3,572 1,786
2018 1,786 5,358 -
2019 0 0 -
2020 0 0 -
2021 0 0 -
2022 0 0 -
2023 0 0 -
2024 0 0 -
2025 0 0 -
Type of Fixed Asset Operation Equipments
Cost (RM)
Year Book Value
Depreciation Method
Economic Life (yrs)
80
9.4 Loan and Hire Purchase Depreciation Schedule
LISA
Amount (RM)
10% Interest Rate 5%
10 Duration (yrs) 5
Principal Interest Annual Payments Principal Interest Annual Payments
- - - - - - - -
2016 - - - - 2016 - - - -
2017 - - 0 - 2017 - - - -
2018 - - 0 - 2018 - - - -
2019 - - 0 - 2019 - - - -
2020 - - 0 - 2020 - - - -
2021 - - 0 - 2021 - - - -
2022 - - 0 - 2022 - - - -
2023 - - 0 - 2023 - - - -
2024 - - 0 - 2024 - - - -
2025 - - 0 - 2025 - - - -
2026 - - 0 - 2026 - - - -
2027 - - 0 - 2027 - - - -
2028 - - 0 - 2028 - - - -
2029 - - 0 - 2029 - - - -
2030 - - 0 - 2030 - - - -
2031 - - 0 - 2031 - - - -
2032 - - 0 - 2032 - - - -
2033 - - 0 - 2033 - - - -
2034 - - 0 - 2034 - - - -
2035 - - 0 - 2035 - - - -
Amount (RM)
Interest Rate
Instalment PaymentsPrincipal BalanceYear
Duration (yrs)
Method Annual Rest
Instalment PaymentsPrincipal Balance
LISA
Year
81
LISA
June July August September October November December
46,387 0 0
0 0 0
23,917 23,917 23,917 23,917 23,917 23,917 23,917 286,999 317,134 364,704
0 0 0 0 0 0 0 0 0 0
23,917 23,917 23,917 23,917 23,917 23,917 23,917 333,386 317,134 364,704
9,620
1,673 1,673 1,673 1,673 1,673 1,673 1,673 20,073 21,077 23,184
9,840 9,840 9,840 9,840 9,840 9,840 9,840 118,083 123,987 136,386
4,915 4,915 4,915 4,915 4,915 4,915 4,915 58,980 61,929 68,122
294 308 339
15,855 - -
0 0 0 0 0 0 0 0 - -
0 0 0 0 0 0 0 0 - -
0 0 0 0 0 0 0 0 - -
0 0 0 0 0 0 0 0 - -
0 0 0 0 0 0 21,363 21,363 27,182 34,161
16,428 16,428 16,428 16,428 16,428 16,428 37,791 244,267 234,484 262,192
7,489 7,489 7,489 7,489 7,489 7,489 (13,874) 89,119 82,651 102,512
58,061 65,550 73,039 80,527 88,016 95,504 102,993 0 89,119 171,769
65,550 73,039 80,527 88,016 95,504 102,993 89,119 89,119 171,769 274,281
MONTHLY CASH FLOW
2016 2017 2018
2016
MONTH Pre-Operations January February March April May
CASH INFLOW
Capital (Cash)46,387
Loan 0
Cash Sales 23,917 23,917 23,917 23,917 23,917
Collection of Accounts Receivable 0 0 0 0 0
TOTAL CASH RECEIPT 46,387 23,917 23,917 23,917 23,917 23,917
Pre-operating & Incorporation Expenditure 9,620
Sales & Marketing Expenditure 1,673 1,673 1,673 1,673 1,673
General & Administrative Expenditure 9,840 9,840 9,840 9,840 9,840
Operations & Technical Expenditure 4,915 4,915 4,915 4,915 4,915
Other Expenditure 294
Purchase of Fixed Assets 15,855
Hire-Purchase Repayment:
Principal 0 0 0 0 0
Interest 0 0 0 0 0
Loan Repayment:
Principal 0 0 0 0 0
Interest 0 0 0 0 0
Tax Payable 0 0 0 0 0
TOTAL CASH OUTFLOW 25,475 16,722 16,428 16,428 16,428 16,428
CASH SURPLUS (DEFICIT) 20,912 7,195 7,489 7,489 7,489 7,489
BEGINNING CASH BALANCE 0 20,912 28,107 35,596 43,084 50,573
ENDING CASH BALANCE 20,912 28,107 35,596 43,084 50,573 58,061
CASH OUTFLOW
82
2016 333,386 244,267 89,119
2017 317,134 234,484 171,769
2018 364,704 262,192 274,281
0 0
0 0
Total Cash
Inflows
Total Cash
Outflows
Ending
Balance
Annual Cash Balance
RM0 RM100 RM200 RM300 RM400
2016
2017
2018
Thousands
Ending Balance
Total Cash Outflows
Total Cash Inflows
83
9.5 Proforma Cashflow Statement
2016 2017 2018
RM RM RM RM RM
CASH FLOWS FROM OPERATING ACTIVITIES
Net Income before tax 82,165 104,548 131,388 #VALUE! #VALUE!
Adjustment for:
- Depreciation of fixed assets 5,285 5,285 5,285
- Interest expense - - - #VALUE! #VALUE!
Operating profit before changes in working capital 87,450 109,833 136,673 #VALUE! #VALUE!
(Increase)/decrease in inventories - - -
(Increase)/decrease in accounts receivable - - - #VALUE! #VALUE!
Increase/(decrease) in accounts payable - - - #VALUE! #VALUE!
Interest paid - - - #VALUE! #VALUE!
Tax paid (21,363) (27,182) (34,161) #VALUE! #VALUE!
(Increase)/decrease in other current assets -
Increase/(decrease) in other current liabilities - - - #VALUE! #VALUE!
Net cash from operating activities 66,087 82,651 102,512 #VALUE! #VALUE!
CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of property, plant & equipment (15,855) - - - -
(Increase)/decrease in other non-current assets (7,500) - - #VALUE! #VALUE!
Net cash used in investing activities (23,355) - - - -
CASH FLOWS FROM FINANCING ACTIVITIES
Increase in Share Capital 46,387 - - #VALUE! #VALUE!
Proceeds from long-term loans - - - - -
Repayment of long-term loans - - - #VALUE! #VALUE!
Repayment of hire-purchase - - - #VALUE! #VALUE!
Net cash from financing activities 46,387 - - #VALUE! #VALUE!
Net increase/(decrease) in cash 89,119 82,651 102,512 #VALUE! #VALUE!
CASH AT THE BEGINNING OF THE YEAR - 89,119 171,769
CASH AT THE END OF THE YEAR 89,119 171,769 274,281 #VALUE! #VALUE!
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 DECEMBER
LISA
66087 (23355) 46387 89119
82651 0 0 171769
102512 0 0 274281
#VALUE! 0 #VALUE! #VALUE!
#VALUE! 0 #VALUE! #VALUE!
2016
Cash balanceNet cash used in
investing activities
Net cash from
financing activities
2017
2018
Net cash from
operating activities
84
(50) 0 50 100 150 200 250 300
2016
2017
2018
Thousands Cash balanceNet cash from financing activitiesNet cash used in investing activitiesNet cash from operating activities
85
9.6 Proforma Income Statement
2016 2017 2018
286,999 317,134 364,704
2,120
118,083 123,987 136,386
20,073 21,077 23,184
58,980 61,929 68,122 #VALUE! #VALUE!
5,285 5,285 5,285 #VALUE! #VALUE!
294 308 339
82,165 104,548 131,388 #VALUE! #VALUE!
82,165 104,548 131,388 #VALUE! #VALUE!
Income Tax 21,363 27,182 34,161 #VALUE! #VALUE!
60,802 77,366 97,227 #VALUE! #VALUE!
Operations & Technical Expenditure
Operating Income
General & Administrative Expenditure
Pre-Operating & Incorporation Expenditure
Expenditure
Net Income Before Tax
Interest on Loan
Sales & Marketing Expenditure
Net Income After Tax
Depreciation of Fixed Assets
Interest on Hire-Purchase
Other Expenditure
Years
Sales
LISA
PRO-FORMA INCOME STATEMENT
FOR THE YEAR ENDED 31 DECEMBER
2016 286,999 167,217 60,802
2017 317,134 177,840 77,366
2018 364,704 199,355 97,227
#VALUE! #VALUE!
#VALUE! #VALUE!
Total Sales
Total Expenditure
Net Income
86
RM0 RM100 RM200 RM300 RM400
2016
2017
2018
Thousands
Net Income
Total Expenditure
Total Sales
87
9.7 Proforma Balance Sheet
2016 2017 2018
10,570 5,285 0
- - -
7,500 7,500 7,500
18,070 12,785 7,500
0 0
89,119 171,769 274,281
89,119 171,769 274,281
107,189 184,554 281,781
46,387 46,387 46,387
60,802 138,167 235,395
107,189 184,554 281,781
- -
- - -
107,189 184,554 281,781
Hire-Purchase Due Within Current Year
LISA
PRO-FORMA BALANCE SHEET AS AT 31 DECEMBER
ASSETS
Non-Current Assets (Book Value)
Owners' Equity
Land & Building
Current Assets
Deposit
Cash Balance
Accounts Receivable
Other Fixed Assets
TOTAL ASSETS
Other Current Assets
Other Non-Current Assets
Inventory
Capital
Accumulated Income
Hire-Purchase Balance
Loan Balance
TOTAL EQUITY & LIABILITIES
Accounts Payable
Current Liabilities
Long-Term Liabilities
Other Current Liabilities
Loan Due Within Current Year
2016 107,189 107,189
2017 184,554 184,554
2018 281,781 - 281,781
#VALUE!
#VALUE!
Total EquitySUMMARY Total AssetsTotal
Liabilities
88
RM- RM100 RM200 RM300
2016
2017
2018
Thousands
EQUITY
LIABILITY
ASET
89
9.8 Financial Ratio Analysis
9.8.1 Liquidity Ratios
9.8.1.1 Current Ratios
9.8.1.2 Quick Ratios
LISA
0
0
0
1
1
1
2016 2017 2018 2019 2020
0 0 0 0 0
Current Ratio
0
0
0
1
1
1
2016 2017 2018 2019 2020
0 0 0 0 0
Quick Ratio (Acid Test)
LIQUIDITY
9.8.2 Efficiency Ratios
9.8.2.1 Inventory Turnover Ratios
LISA
0
0
0
1
1
1
2016 2017 2018 2019 2020
0 0 0 0 0
Receivable Turnover
0
0
0
1
1
1
2016 2017 2018 2019 2020
0 0 0 0 0
Inventory Turnover
EFFICIENCY
90
9.8.3 Profitability Ratios
9.8.3.1 Gross Profit Margin
9.8.3.2 Net Profit Margin
9.8.3.3 Return on Assets
9.8.3.4 Return on Equity
LISA
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2016 2017 2018 2019 2020
0% 0% 0% 0% 0%
Gross Profit Margin
0%
5%
10%
15%
20%
25%
30%
2016 2017 2018 2019 2020
21%
24% 27%
0% 0%
Net Profit Margin
0%
10%
20%
30%
40%
50%
60%
2016 2017 2018 2019 2020
57%
42%
35%
0% 0%
Return on Assets
0%
10%
20%
30%
40%
50%
60%
2016 2017 2018 2019 2020
57%
42%
35%
0% 0%
Return on Equity
PROFITABILITY
91
9.8.4 Solvency Ratios
9.8.4.1 Debt to Equity
9.8.4.2 Debt to Assets
9.8.4.3 Time Interest Earned
LISA
0%
20%
40%
60%
80%
100%
2016 2017 2018 2019 2020
0% 0% 0% 0% 0%
Debt to Equity
0%
20%
40%
60%
80%
100%
2016 2017 2018 2019 2020
0% 0% 0% 0% 0%
Debt to Assets
0
0
0
1
1
1
2016 2017 2018 2019 2020
0 0 0 0 0
Time Interest Earned
FINANCIAL LEVERAGE
92
APPENDICES
93
Diploma in Computer Science, Mara University of Technology,
Johore Branch, Segamat Campus,
85009 Segamat,
Johor Darul Takzim.
___________________________________________________________________
Ms. Norhafizah binti Abdul Razak,
Lecturer of ENT300,
Mara University of Techology,
Segamat Campus,
85009 Segamat,
Johor Darul Takzim. 25 August 2015
Madam,
Submission of Bussiness Plan Proposal ENT300
Allude to the subject stated above, we would like to submit the proposal of our final
project paper for ENT300 subject.
2. This bussiness plan was completed according to the guidelines and
requirements given according to the subject related. This bussines plan is build up to
94
serve as a guide and prototype for a business proposed deal which covers the top
management which is started with general manager followed by the administration,
marketing, operation and financial aspects.
3. We are hoping that our bussines plan that we recommended does fulfill your
obligations. If there are any error or lack in any part are fully depends on us. In
addition, we are appreciating to any comments or remarks on our projects in order to
help us on on improving it and also to all of our partners.
4. Thank you for all of your guidance and time to go through and analyze our
business plan. We are hoping regarding towards our efforts that you will approve this
bussines plan that we have produced.
Your sincerely,
---------------------------------------
AMIRUL ASYRAF BIN AHMAD TARMIDI
General Manager,
Little intelligent System Applications (LiSA)
95
PARTNERSHIP
AGGREMENT
96
DATED 1ST DAY OF JANUARY 2015
BETWEEN
AMIRUL ASYRAF BIN AHMAD TARMIDI
AND
MUHAMMAD HAFIZUDDIN BIN MOHD SHAFAWI
AND
AMMAR SYATBI BIN ABU HASSAN
AND
FATIN RASYIDAH BINTI ROSLI
AND
NORNADIA BINTI KASIM
AND
FARAHTUL AMIRA BINTI AHMAD
***************************************************************
PARTNERSHIP AGREEMENT
***************************************************************
97
PARTNERSHIP AGREEMENT
THIS PARTNERSHIP AGREEMENT is made on 1st day of January 2015.
BETWEEN
AMIRUL ASYRAF BIN AHMAD TARMIDI (I/C No : 820814-10-7789) of No. 16,
Jalan 7/6B, Seksyen 7 Shah Alam Selangor. (hereinafter called “ASYRAF”) of the
one part;
AND
MUHAMMAD HAFIZUDDIN BIN MOHD SHAFAWI (I/C No : 850926-01-5703) of
No. 510, Tingkat 4 Blok 8, Jalan Plumbum 7/95 Seksyen 7, 4000 Shah Alam,
Selangor.(hereinafter called “HAFIZ”) of the second part;
AND
AMMAR SYATBI BIN ABU HASSAN (I/C No : 830303-01-3456) of No.25 Jalan
18/8A, Seksyen 18, Shah Alam, Selangor (hereinafter called “AMMAR”) of the
third part;
98
AND
FATIN RASYIDAH BINTI ROSLI (I/C No : 840404-01-4567) of No. 22, Jalan 7/20,
Jalan Plumbum, Seksyen 7, 4000 Shah Alam, Selangor (hereinafter called
“FATIN”) of the fourth part;
AND
NORNADIA BINTI KASIM (I/C No : 850505-01-5678) of No. 22 Jalan 7/20, Jalan
Plumbum, Seksyen 7, 40000 Shah Alam (hereinafter called “NADIA”) of the fifth
part;
AND
FARAHTUL AMIRA BINTI AHMAD (I/C No : 850505-01-5678) of No. 10, Jalan
Anggerik 14A Taman Puchong Perdana, 47150 Puchong, Selangor (hereinafter
called “FARAH”) of the fifth part;
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(hereinafter shall collectively be referred to as the Partners)
WHEREAS :-
A. The parties hereto are currently the partners to a business entity known as
“LiSA” a partnership business registered under the Business Registration Act
1956 and having its address at Laman Glenmarie, Jalan Juruwang A U1/A,
Shah Alam, Selangor. (hereinafter referred to as “the Partnership”)
B. The partnership is now carrying on the business of developing and selling
applications, software, systems and such other related business activities
(hereinafter referred to as “the Partnership Business”).
C. The initial capital of the Partnership Business is Ringgit eighty-six thousand
(RM86,000.00) only.
D. The parties hereto hereby agree to set out and regulate the terms and
conditions governing the relationship among them as partners to the
Partnership subject to the terms and conditions herein contained.
100
NOW IT IS HEREBY AGREED as follows :-
1.0 PLACE OF BUSINESS
The Partnership Business shall be carried out at Laman Glenmarie, Jalan
Juruwang A U1/A, Shah Alam, Selangor or at such other place or places as
the Partners from time to time may approve (hereinafter referred to as the
“Demised Property”).
2.0 DURATION OF PARTNERSHIP
This Partnership Agreement shall have full force from the date of this
Agreement and shall continue to bind on the Partners until it is determined as
hereinafter specified.
3.0 CAPITAL AND ACCOUNT
3.1 The Partners shall immediately after the signing of this Agreement pay
into an account to be opened in the name of the Partnership Business
(hereinafter referred to as “the Partnership Account”) a sum of Ringgit
Malaysia eighty-six thousand (RM86,000.00) only or any other sum
as may be agreed upon by the Partners herein (hereinafter referred to
as “Initial Capital”). The details of the Initial Capital are as follows:
101
NAME
EQUITY CONTRIBUTION
(%)
EQUITY CONTRIBUTION
(RM)
Amirul Asyraf bin
Ahmad Tarmidi
30 25800
Muhammad
Hafizuddin bin Mohd
Shafawi
10
8600
Ammar Syatbi bin Abu
Hassan
18
15480
Fatin Rasyidah bin
Rosli
12
10320
Farahtul Amira bin
Ahmad
15
12900
Nornadia binti Kasim 15 12900
TOTAL 100 8600
102
3.2 ASYRAF and AMMAR shall be the signatories to the Partnership
Account.
3.3 Any payment out of the partnership account shall have been first
approved by all the parties to this agreement.
3.4 The Partners shall appoint an independent accountant (hereinafter
called “the Accountant ”) to manage the yearly account of the
Partnership Business.
3.5 The Partners shall properly keep all books of account of the
Partnership Business at the office of the Partnership Business and will
open for inspection by any of the Partners hereto at any time.
3.6 All the working staff will be appointed by both Partners, and their
wages and salaries and other emoluments will be fixed in the same
way.
4.0 PROFIT AND LOSS
4.1 Each of the Partners shall be entitled to the Partnership Business profit
in accordance with the percentage of their respective equity
contribution as specified in clause 3.1 herein and shall also bear all
losses in the same proportions.
4.2 The Partners shall direct the Accountant in pursuant to Clause 3.4
herein to calculate all assets and liabilities of the Partnership Business
and prepare a yearly balance sheet and profit and loss account and
share of profits.
4.3 All the balance sheet and profit and loss account and share of profits as
stipulated in Clause 4.2 herein shall upon its completion be signed by the
Partners and thereafter the Partners shall be bound thereby unless
103
manifest error shall be found therein within one (1) month in which case
such error shall be rectified.
5.0 PARTNERS’ SALARY AND PARTNERSHIP MONIES
5.1 As compensation for partners’ services in and to the Partnership
business, each Partner shall be entitled to a salary of RM2416.00 each
month, which shall be deducted by the Partnership as an ordinary and
necessary business expense before determination of net profits. The
salary of any Partner may, however, be increased or reduced at any
time by mutual agreement of all the Partners.
5.2 The Partners shall be entitled to draw out of the Partnership Account
on a monthly basis or as the case may be on account of their
respective shares of profits as specified in Clause 4.1 herein.
5.4 In the event the account taken by the Accountant appears that any
partner or Partners has drawn any sum in excess of their share of
profits as specified in Clause 4.1 herein he shall forthwith repay such
excess into the Partnership Account or to be deducted from his
monthly salary or next profit account.
6.0 DUTY AND LIABILITY
6.1 Each Partner shall be just and faithful to the other Partners and shall
diligently attend to the Partnership Business and devote their whole
time and attention thereto.
6.2 No Partner shall without the consent of the other Partners enter into
any contract, engage in any business other than that of the Partnership
Business or engage or dismiss any employee of the Partnership
104
Business or become bail or surety for any person or lend any
partnership property release any debt due to the Partnership Business
except in the ordinary cause of business draw accept or indorse any
bill of exchange.
6.3 In the event of any Partner shall engage in any other contract or
business transaction or any acts other than as stipulated in Recital B
herein without the consent of the other, the Partner who unilaterally
enter into such contract or business transaction or acts shall be solely
liable for such contract or acts and fully indemnify the other Partners in
the event the other Partners is held to be liable for such contract or
acts.
6.4 In the event the Partners intend to engage employees, agents or any
other person for the purposes of the Partnership Business, such
employees, agents or any other person shall only be engaged upon
mutual consent and agreement of the Partners.
6.5 The Partners shall be jointly responsible and liable for the rental of the
Demised Premises as specified in the Tenancy Agreement entered into
between the Partnership and the landlords of the Demised Premised
as attached herewith.
6.6 Each of the partners hereto, subject to that is herein otherwise
provided, shall :-
a) Participate and attend to the business to the greatest common
advantage of the Partnership Business.
b) Be just and faithful to each other.
105
c) Render true accounts and full information of all moneys affecting
the Partnership Business to the other.
d) Indemnify the Partnership Business for any loss caused to it by
willful negligence or fraud in the conduct of the Partnership
Business.
e) Attend to the Partnership Business diligently and actively.
f) Not to withdraw any amount for his own benefit or use as
remuneration or otherwise without the consent of the others, except
to the extent hereinbefore provided.
g) Every party shall account for the profit earned from any transaction
of the Partnership Business or from the use of the Property in any
business transaction of the Partnership Business.
7.0 DISSOLUTION AND RETIREMENT
7.1 This Partnership Agreement may be determined by giving to the other
Partners not less than three (3) months’ notice in writing and agreed
upon by all the Partners of the Partnership Business.
7.2 If this Partnership Agreement shall be determined by notice pursuant to
Clause 7.1 herein or dissolved by the death or bankruptcy of any
Partner or by order of the Court, the Partner whom notice was given or
the surviving or solvent Partner or the Partner on whose application
such order was made as the case may be, may within fourteen (14)
days from the giving of such notice or within fourteen (14) days from
such death or bankruptcy or the making us such order as the case may
be, by notice in writing to the other Partners or their personal
representatives trustee in bankruptcy or receiver, elect either to have
106
the Partnership Business wound up pursuant to the provisions of the
Partnership Act 1961 or to purchase the share of the other Partner at
the net value thereof as agreed between the Partner giving notice
(hereinafter called “the Purchaser”) and the other Partner or his
personal representatives, trustee in bankruptcy or receiver as the case
may be (hereinafter called “the Vendor”) or in default of such
agreement as assessed by a valuer to be nominated by the Purchaser
and the Vendor jointly in writing and in agreeing or assessing the net
value of such share the goodwill of the Partnership shall be taken into
account.
7.3 Any valuer so nominated or appointed as specified in Clause 7.2
herein shall act as an expert and not as an arbitrator and his
professional charges shall be borne by the Vendor and the Purchaser
in equal shares.
7.4 On the purchase by a partner of the share of the other partner pursuant
to Clause 7.2 herein the purchase money shall be paid by the partner
who purchases the share of the other on a date to be agreed upon by
the partners or their personal representatives.
7.5 If a partner desire to retire from the Partnership Business he shall give
to the other partners at least one month’s written notice to that effect
and shall on the expiration of the said notice period be deemed to have
retired from the Partnership Business.
7.6 If a partner retires from the Partnership Business the retired partner
shall not be entitled to carry on the same or similar business in the
same name as that of the Partnership Business.
107
7.7 The dissolution of the Partnership Business or the purchase of the
other partner’s share by the remaining partners and the retirement of
the partners shall not affect the continuation of the Partnership
Business under the trade name LiSA, unless all the Partners mutually
agreed to dissolve the Partnership Business.
8.0 CONTROVERSY OR CLAIM
Any controversy or claim arising out of or relating to this Agreement, or the
breach hereof, shall be referred to any court having jurisdiction thereof.
9.0 ILLEGALITY
Each provision of this Agreement shall be construed separately and in the
event any provision of this Agreement shall prove to be illegal or
unenforceable, the remaining provision shall remain in full force and effect.
10.0 ASSIGNMENT
Neither this Agreement nor any rights granted hereunder may be assigned
extended or otherwise transferred by either of the partner to any third parties
without the written consent of the other partner.
10.0 TIME
Time wherever mentioned in this Agreement shall be of the essence of this
Agreement.
12.0 NOTICE
Any notice required to be given by either of the partners hereunder shall be in
writing and shall be served by either of the partners hereto on the other
partner and shall be deemed to be sufficiently served on the other partner if
left at or sent by prepared registered post to the partners respective
108
addresses as herein contained and if sent by post shall be deemed to be
served three days after the date of posting and shall take effect thereon.
13.0 BINDING EFFECT
This Agreement shall be binding on the respective permitted assigns and
heirs, personal representatives and successors-in-title of the partners herein.
14.0 INTERPRETATION
In this Agreement unless the context states otherwise the following
interpretation shall be adopted :-
a) Words importing the singular number shall include the plural and vice
versa.
b) The headings to the Clause are for ease of reference only and shall not
affect the interpretation or construction of this Agreement.
c) Words importing the masculine gender shall include the feminine and
neuter gender and vice versa.
15.0 LEGAL FEES AND DISBURSEMENT
All legal fees and disbursement incurred or to be incurred for the preparation
and execution of this Agreement shall be shared equally by the partners
herein.
IN WITNESS WHEREOF the parties hereto have hereunto set their hands the day and
year first above written.
109
SIGNED AND DELIVERED by )
Amirul Asyraf bin Ahmad Tarmidi ) ……………………………………….
in the presence of :- ) Amirul Asyraf bin Ahmad Tarmidi
SIGNED AND DELIVERED by )
Ammar Syatbi bin Abu Hassan ) ……………………………………….
in the presence of :- ) Ammar Syatbi bin Abu Hassan
SIGNED AND DELIVERED by )
Muhammad Hafizuddin bin M.Shafawi ) ……………………………………….
in the presence of :- ) Muhammad Hafizuddin bin M. Shafawi
SIGNED AND DELIVERED by )
Fatin Rasyidah binti Rosli ) ……………………………………….
in the presence of :- ) Fatin Rasyidah binti Rosli
SIGNED AND DELIVERED by )
Nornadia binti Kasim ) ……………………………………….
in the presence of :- ) Nornadia binti Kasim
SIGNED AND DELIVERED by )
Farahtul Amira binti Ahmad ) ……………………………………….
in the presence of :- ) Farahtul Amira binti Ahmad