ENRICHING LIVESBy providing peace of mind for a lifetime

ZAMBIA

Why we exist

We exist to be your trusted partner, throughout your life journey, to secure your financial well-being, for a lifetime.

This is quite the opposite from just offering you a product, or having only an incidental relationship with you.

'For a lifetime' goes to the heart of helping you protect yourself financially. It means helping you save, now and for the future. It means helping you use the assets you’ve built up over your lifetime to ensure you’re able to retire with peace of mind.

Simple expert solutions

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The Alexander Forbes group is a specialised world-class financial services company with its head office in South Africa and a footprint in Africa and Europe.

We specialise in employee benefits and investments, as well as short-term and long-term insurance, providing financial advice, risk brokerage, and administration solutions to companies, the government, parastatals and union bodies.

ALEXANDER FORBES

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Employee benefits administration

■ retirement fund consulting

■ investment advice

■ specialist functions to take care of all aspects of your fund’s administration, including:

• fund accounting • benefit payments • interaction with the Zambia Revenue Authority • member and trustee reporting • management of unclaimed benefits • investment reporting • complaints reporting • disaster recovery management

For institutions

OUR SERVICES

partner with trustees

offer pension administration, consulting and actuarial advice

produce enhanced investment

outcomes for members

We:

We are a trusted provider of retirement fund administration

services in Zambia

Through us, fund members also have access to online financial planning tools and educational material.

INTEGRATED FINANCIAL SOLUTIONS

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Client services

Financial management

As an Alexander Forbes retirement fund administration client, you benefit from excellent client services from a friendly and skilled team, headed up by a personal relationship manager dedicated to your account. We help you with:

retirement fund administration

individual financial planning that does not require advice

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We offer a full financial management solution to your retirement fund’s accounting requirements. As part of this, we:

submityour quarterly reports

to the board of trustees

submityour yearly reports tothe regulatory body

planfund auditsin advance

reviewthe fund’s annual

financial statements

matchthe assets and liabilities

to make sure the fundis financially sound

managethe fund

closing process

distributecommunication, suchas benefit statements,

to members, pensioners and trustees

ALEXANDER FORBES

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Systems

As part of our greateremployee benefitsadministrationservices, we:

engineereffective

and efficientsolutions to meetyour unique needs

resolveall systems-related

issues

maintaingovernance

and compliance

roll outbest-practice

solutions to clients

Integrated solutions to provide personalised financial services for companies

INTEGRATED FINANCIAL SOLUTIONS

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Consulting andactuarial services

As the leading employee benefits service provider in Zambia, we provide proactive consulting services and advice. We also provide actuarial services to companies, the government, parastatals and union bodies.

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Actuarial valuations

Risk management

Investment management

Reinsurance management

Quantitative modelling

Capital and solvency

management

Product development,

pricing and funding

ALEXANDER FORBES

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Actuarial services

Our actuarial practices include providing retirement funds with statutory funding valuations and IAS accounting valuations.

We also advise on actuarial matters, including:

Consulting services

We don’t just sell you a product and somehow think that’s good enough. We educate. We support. We communicate. Constantly.

Our consultants and actuaries give integrated employee benefits advice and solutions to institutions and retirement fund trustees. Our expert advice takes into account the needs and unique circumstances of each institution or fund. Our consulting services include:

benefit consulting, structure and design

secretarial services

fund governance and compliance

member communications

trustee and member education

legal advice and services

member risk

The Alexander Forbes group has decades of experience in the business. Nothing matters more to our clients than the way we treat them. It’s what’s kept us at the top of our game year after year.

INTEGRATED FINANCIAL SOLUTIONS

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‘Economies of scale’ means more is invested for retirement savings

Competitive fees, so great value for money

Communication and education are included in the administration fee

Run by a professional board of trustees

No heavy responsibilities and liabilities that freestanding fund trustees have

The running of the fund, including adhering to legislation, is outsourced

Minimal involvement needed by employers

Simple and cost-effective administration

Investment options

Financial planning solution customised to members’ needs

ALEXANDER FORBES

The Africa 53 Retirement Fund

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This is an umbrella fund but what does that mean and what are the benefits?

Member education

Our consultants provide members of retirement funds with the knowledge, tools and solutions to enable them to make informed decisions about financial security in the:

short term

medium term

long term

INTEGRATED FINANCIAL SOLUTIONS

Understanding your fund

Duties and responsibilities of the board of trustees

Legislation and compliance

Code of conduct

Communication

Investment strategy

Risk management

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Communication

In the complex world of employee benefits, sound member communication is a necessity. It translates the jargon and technical terms into simple, easy-to-understand language and ensures that members understand the value of having these benefits.

AF Online

We offer a wide range of tools and services on our secure online services site, AF Online. The AF Online employer suite enables human resources to view member balances and contribution history in real time.

We offer quality training in governance. We employ highly skilled technical people who provide practical training to strengthen trustees’ strategic leadership of pension funds. Our modules include:

Governance training

Board self-assessment

We assess your governance and develop customised training programmes to help you succeed in your role as a trustee. We walk alongside trustees to:

assess their performance in meeting a fund’s objectives

assist the board to understand its responsibilities

assist the board to identify its expertise and determine training needs

Pre-retirement counselling

Retirement counselling is the process of providing prospective retirees with the information they need to experience a seamless transition from the world of work into retirement. This process includes:

■ review of all insurance policies

■ management of personal income during retirement

■ explanation of the retirement process

■ information about social security

■ advice on the life skills needed for optimal adjustment to retirement

Retirement consulting and planning

The main purpose of a retirement fund is to accumulate enough retirement savings to provide a regular and reliable income after retirement. Actuarial professionals in the retirement industry agree that your final retirement benefit should provide you with a minimum pension income of 75% of your final yearly fund salary. Our financial planning consultants have the resources and knowledge to help you track your retirement savings to make sure you retire with enough money to maintain the standard of living you are used to now in retirement.

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ALEXANDER FORBES

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Produced by Alexander Forbes Communications. Photos: Getty Images

Contact us today

Telephone: +260 (0)211 236 722

Email: affsl@aforbes.co.zm | Website: www.alexanderforbes.co.zm

The information in this document belongs to Alexander Forbes. You may not copy, distribute or modify

any part of this document without the express written permission of Alexander Forbes.

13576-2017-11