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Enhancing Novell® SecureLogin with Multi-factor Authentication Troy Drewry Technical Sales Specialist Novell / [email protected] Greg Domjan Senior Software Engineer Novell / [email protected] Nick Ivon Director of Information Systems Clark & Daughtrey Medical Centers [email protected]

Enhancing Novell SecureLogin with Multi-factor Authentication

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Did you know that besides the single sign-on capabilities Novell SecureLogin delivers, it also supports multi-factor authentication? That means you can not only deploy stronger passwords, but also require the use of more advanced authentication to protect workstations and applications. In the session, the presenters will detail how Novell SecureLogin can help you control user authentication on the basis of:• Something the user knows (user name and password)• Something the user has (proximity card, smart card, one-time password token device)• Something the user is (biometric device)In particular, the presenters will demonstrate how to integrate SecureLogin with a smartcard for network authentication, and then require the smart card and PIN to access a specific application.To show how advanced authentication works in the real world, you will also hear how a regional medical group integrated biometrics with Novell SecureLogin and Novell ZENworks to secure 400 workstations and 100 tablets across several locations. In addition to showcasing how the integrated solution works in their environment, the presenter will also offer tips for avoiding common pitfalls.

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Page 1: Enhancing Novell SecureLogin with Multi-factor Authentication

Enhancing Novell® SecureLogin with Multi-factor Authentication

Troy DrewryTechnical Sales SpecialistNovell / [email protected]

Greg DomjanSenior Software EngineerNovell / [email protected]

Nick IvonDirector of Information SystemsClark & Daughtrey Medical Centers [email protected]

Page 2: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.2

Session Overview

• SecureLogin in Novell® ISM Model - Solutions, Framework and Integration• Defining Advanced Authentication - Cool Technology or Invaluable Tool?

– Why Do it?– Why Do It with SecureLogin?– Device Options– Who Does it Today

• Practical Applications of Advanced Authentication– The Real World With Our Client: Clark & Daughtrey Medical Group– IT Drivers– The Solution– Benefits

• SecureLogin AA Architecture – Novell eDirectory™, Active Directory and LDAP• Demonstration

– SecureLogin and Advanced Authentication Explained – Using Biometric– Using Proximity Cards– Using Smart Cards

• Discussion with Q&A

Page 3: Enhancing Novell SecureLogin with Multi-factor Authentication

SecureLogin in Novell® Identityand Security Management

Solutions, Framework, Integration

Page 4: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.4

Identity and Access Management• User Provisioning

and Management

• Roles Management

• Simplified Secure Access

• Access Certification

• Enterprise Compliance Solutions

• Privileged User Management

ComplianceManagement

• Security Monitoring and Remediation

• Log Management

• Cloud Security

SecurityManagement

Identity and Security Solutions

Page 5: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.5

Identity and Security Framework

Identity ManagementAuthentication Authorization

Multi-Factor Auth./ SSL

VPN

Web Access Management

Reduced / Single

Sign-On

Fede

rate

d Id

entit

y M

anag

emen

t Course Grained Authorization

Fine Grained Authorization

Audit Identity Administration

EventsAudit Access

Control Events Reporting

Identity VaultIdentity

Integration and Synchronization

Provisioning and Workflows

Delegated Administration

Self-Service Administration

GovernanceOrganizationsand Processes

Identity Management Business Processes,

Policies and StandardsAccess

CertificationRoles Engineering Methodology and

ToolsCommon Roles and Access Permissions

Privileged User Management

Simplified, Secure Access

Security and Vulnerability Management

Roles Driven Governance

Page 6: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.6

Identity and Security Framework

Identity ManagementAuthentication Authorization

Multi-Factor Auth./ SSL

VPN

Web Access Management

Reduced / Single

Sign-On

Fede

rate

d Id

entit

y M

anag

emen

t Course Grained Authorization

Fine Grained Authorization

Audit Identity Administration

EventsAudit Access

Control Events Reporting

Identity VaultIdentity

Integration and Synchronization

Provisioning and Workflows

Delegated Administration

Self-Service Administration

GovernanceOrganizationsand Processes

Identity Management Business Processes,

Policies and StandardsAccess

CertificationRoles Engineering Methodology and

ToolsCommon Roles and Access Permissions

Privileged User Management

Simplified, Secure Access

Security and Vulnerability Management

Roles Driven Governance

Novell Access Certification Manager / Novell Roles Lifecycle Manager /Novell Professional and Partner Services

Identity Manager /Role Based Provisioning /

Storage ManagerAccess

Manager

Acc

ess

Man

ager

Secu

reLo

gin

(eSS

O)

Acce

ss M

anag

er(W

SSO

)

Priv

ilege

d U

ser

Man

ager

Novell Sentinel / Novell Identity Audit

Page 7: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.7

The Integration Platform of Novell® Identity and Security Management Products

Approval and Workflow Role-based administrationPassword self service Business policy enforcementIdentity Synchronization Auditing and remediation

Novell®

IdentityManager

NovellAccess

Manager™

NovellSecureLogin

NovellSentinel™

Page 8: Enhancing Novell SecureLogin with Multi-factor Authentication

Defining Advanced AuthenticationCool Technology or Invaluable Tool

Page 9: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.9

Novell SecureLogin

What is Advanced Authentication?

Start with these definitions: Identity: A unique assigned value used to reference a principal

Authentication: The process of verifying reference to principal with factors

Authorization: Capabilities of principals based on policy definition and enforcement

Authentication is NOT AuthorizationAdvanced Authentication with Novell® SecureLogin: Extend Advanced Authentication to the application

Registered Identity

Page 10: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.10

What is Advanced Authentication?

The key requirements of today's and future network infrastructures are to provide security while maintaining high Quality of Service (QoS) and user satisfaction—all while responding to continuous demands for additional functionality.

It all comes down to negotiation– In development - trade feature for release date– In QoS - trade predictable performance for resource requirements– In security - trade usability for compliance

Many companies are now investigating advanced authentication (sometimes referred to as “two-factor” or 2FA) solutions which typically involve biometrics, proximity cards, smart cards or tokens (randon multi-digit numeric generators) to complement their existing security. Only a small percentage have moved to production.

Why do think this is true? Can this be changed now?

Page 11: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.11

Advanced Authentication: Cool Technology or Invaluable Tool? Why Do It? Simply because of users? Security? Other?

– Users create easily guessable passwords, use names or something so complicated they end up having to write it down or call for reset

– Users are not good at protecting their passwords– Users can put the company in the news. NOT in a good way!– Advanced Authentication can greatly improve the user experience and

Quality of Service (QoS)– Oh... and it dramatically increases security and helps with regulatory

compliance requirements

The fact is that the ingenuity, persistence and proliferation of commercial hackers has led to an increase in concern for protecting crucial systems from unauthorized access. Many businesses stand to lose enormous amounts of money as well as investor confidence from such security breaches. Protecting data in the digital age is essential.

Page 12: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.12

Advanced Authentication: Cool Technology or Invaluable Tool? Why Do It? Simply because of users? Security? Other?

– Users create easily guessable passwords, use names or something so complicated they end up having to write it down or call for reset

– Users are not good at protecting their passwords– Users can put the company in the news. NOT in a good way!– Advanced Authentication can greatly improve the user experience and

Quality of Service (QoS)– Oh... and it dramatically increases security and helps with regulatory

compliance requirements

The fact is that the ingenuity, persistence and proliferation of commercial hackers and has led to an increase in concern for protecting crucial systems from unauthorized access. Many businesses stand to lose enormous amounts of money as well as investor confidence from such security breaches. Protecting data in the digital age is essential.

Cool Technology

Page 13: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.13

Advanced Authentication: Cool Technology or Invaluable Tool? Why Do It With SecureLogin? Extending the use of the device.

– Something the user knows> Username, ID, Badge Number, etc.> Password

–– Eliminated Issues

> forgotten passwords> Keystroke logging> password trapping > shoulder surfing

– Remaining Issues > disgruntled employees> false negatives / positives> lost cards / tokens > remote / traveling users> phishing / identity theft> trojans / man-in-the-middle

Page 14: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.14

Advanced Authentication: Cool Technology or Invaluable Tool? Why Do It With SecureLogin? Extending the use of the device.

– Something the user knows> Username, ID, Badge Number, etc.> Password

– Eliminated Issues > forgotten passwords> Keystroke logging> password trapping > shoulder surfing

– Remaining Issues > disgruntled employees> false negatives / positives> lost cards / tokens > remote / traveling users> phishing / identity theft> trojans / man-in-the-middle

Invaluable Tool

Page 15: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.15

Advanced Authentication: Cool Technology or Invaluable Tool? Device Options

– Something the user knows

> Username, ID, Badge Number, etc.

> Password

Page 16: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.16

Advanced Authentication: Cool Technology or Invaluable Tool? Who Does It Today?

– Something the user knows

> Username, ID, Badge Number, etc.

> Password

Biometric Security Opportunities

CENTCOM

NORTHCOMOther COCOMs

HSPD-24DoD, DHS, DoS, TSA etc

StatesCities

Private IndustryInternationalForeign Gov’ts

Revenues

Time

Regulations

Page 17: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.17

Advanced Authentication: Cool Technology or Invaluable Tool?

Perhaps Both...

Page 18: Enhancing Novell SecureLogin with Multi-factor Authentication

Practical Application ofAdvanced Authentication

Cool Technology or Invaluable Tool

Page 19: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.19

Federal Bridge

• PKI Authentication across government agencies– Verisign, Exostar, Entrust– Federal Bridge Certificate Authority - FBCA– Validation and trust among agencies that use the bridge

FBCA

Page 20: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.20

Federal & Industry BridgesOther Industries are leveraging the FBCA

FBCA

HEBCA(Future)

Page 21: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.21

Practical Application of Advanced Authentication The Real World With Our Client: Clark & Daughtrey Medical Group

Nicholas IvonDirector of Information Systems(863) [email protected]

Page 22: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.22

Practical Application of Advanced Authentication Clark & Daughtrey Medical Group Overview

– C&D is a large multi-specialty, multi-location provider group in Lakeland Florida

– Celebrating it’s 60th anniversary this year

– Over the past eight years, C&D has invested heavily in technology and EMR

– Transitioned all our providers to ‘point-of-care’ over the past three years

– Each patient visit is electronically documented. This means no paper charts, and minimal transcription services

Page 23: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.23

Practical Application of Advanced Authentication Clark & Daughtrey Medical Group IT Drivers

C&D has four people in the I.T. department

– Manage firewalls, routers, and wireless network, to servers, PBX/IP telephony, workstations, tablets, in 7 locations

– Virtualizing our datacenter with VMware vSphere 4

– Must utilize technologies to help us manage our environment

– Novell® ZENworks® is one tool we use to manage our servers, workstations, automate application installations and updates, and apply consistent policies throughout our organization

Page 24: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.24

Practical Application of Advanced Authentication Clark & Daughtrey Medical Group IT Drivers

– A major problem was all the different user credentials.

– Over 25 different applications user must log into.

– Cannot control credentialing policy for most applications

– Expanding use of extranets

> Makes password management even more difficult

– Dozens of user id/password help desk tickets every week

Page 25: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.25

Practical Application of Advanced Authentication Clark & Daughtrey Medical Group Solution• Advanced Authentication with Biometrics

– SecuGen Hampster VI– BioKey Algorithm (for shared pattern) – NMAS™ middleware

• Desktop Automation Services (DAS) Provides Kiosk Functionality

– Fast User Switching– Application Control

• Novell® SecureLogin– Single Sign-On– Secure sensitive applications with Biometric integration

Page 26: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.26

Practical Application of Advanced Authentication Clark & Daughtrey Medical Group Benefits

– Virtually Password Free– Drastically reduced number of password-related help

desk tickets.– Can re-verify biometric authentication when launching

applications or any identified window or event– Dramatically increases security– Centralized administration with network directory integration– Corporate environment is more secure– Superior desktop and application management– I.T. can be proactive instead of reactive– Fast ROI

Page 27: Enhancing Novell SecureLogin with Multi-factor Authentication

SecureLogin AA ArchitectureNovell® eDirectory™, Active Directory and LDAP

Page 28: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.28

Novell® SecureLogin ArchitectureNovell eDirectory™

SSO

+

+

SharedDesktop

DAS

Strong Authentication

Novell Client

EnterpriseDesktop

TerminalServices

NovellSecureLogin

Enterprise Systems

Application A

Application B

Application C

SecretStore™NovelleDirectory

AuditServer

ReportDatabase

Optional Add-on

Page 29: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.29

Novell® SecureLogin Architecture Microsoft ActiveDirectory

SSO

+

MS Client

ActiveDirectory

+

SharedDesktop

DAS

Strong Authentication

EnterpriseDesktop

TerminalServices

NovellSecureLogin

Enterprise Systems

Application A

Application B

Application C

AuditServer

ReportDatabase

Optional Add-on

Page 30: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.30

Novell® SecureLogin Architecture Other LDAP Directories

SSO

LDAP V3Directory

MS Client

SharedDesktop

DASEnterpriseDesktop

TerminalServices

NovellSecureLogin

Enterprise Systems

Application A

Application B

Application C

AuditServer

ReportDatabase

Optional Add-on

+

+Strong Authentication

Page 31: Enhancing Novell SecureLogin with Multi-factor Authentication

Demonstration

Page 32: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.32

Using Biometrics

In this demonstration we will show the use of a SecuGen Hampster:

– Physical Setup to Support Biometrics> Workstation Driver

> NMAS™ Server (Novell® eDirectory™) Configuration

> NMAS Workstations Gina / Security Provider

– Biometric Enrollment > Configuring Novell eDirectory Options> Enrolling Multiple Fingers

– Login With the Biometric > Testing Different Fingers

Page 33: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.33

Using Proximity Cards

In this demonstration we will show the use of a RFIDEAS PCProx:

– Physical Setup to Support the PCProx> Workstation Driver

> NMAS™ Server (Novell® eDirectory™) Configuration

> NMAS Workstations Gina / Security Provider

– PCProx Enrollment > Configuring Novell eDirectory Options> Enrolling the Prox Card

– Login With the Prox Card > Testing Different Prox Cards

Page 34: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.34

Using Smart Cards

In this demonstration we will show the use of a Smart Card Reader:

– Physical Setup to Support the Reader> Workstation Driver

> NMAS™ Server (Novell® eDirectory™) Configuration

> NMAS Workstations Gina / Security Provider

– Smart Card Enrollment > Configuring eDirectory Options> Enrolling the Smart Card

– Login With the Smart Card > Testing Different Smart Cards

Page 35: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.35

For More Information

• Visit table A5 in IT Central• Walk through the SecureLogin demo in the Installation

and Migration Depot• Attend the following complementary sessions:

– BOF106: SecureLogin in the Real World Panel Discussion– IAM205: Novell SecureLogin Installation, Deployment and

Lifecycle Management– IAM207: SecureLogin and Your Active Directory Setup– IAM302: Using Hard Disk Encryption and SecureLogin– IAM304: Securing Shared Workstation with SecureLogin

• Visit www.novell.com/securelogin

Page 36: Enhancing Novell SecureLogin with Multi-factor Authentication

© Novell, Inc. All rights reserved.36

For More Information

• Visit table A5 in IT Central• Attend the following complementary sessions:

– BOF106: SecureLogin in the Real World Panel Discussion– IAM205: Novell SecureLogin Installation, Deployment and Lifecycle

Management– IAM207: SecureLogin and Your Active Directory Setup– IAM302: Using Hard Disk Encryption and SecureLogin– IAM303: Enhancing SecureLogin with Multi-factor Authentication– IAM304: Securing Shared Workstation with SecureLogin

• Walk through the SecureLogin demo in the Installation and Migration Depot

• Visit www.novell.com/securelogin

Try SecureLogin for Yourself

We'll install SecureLogin on your machine (for free).

Page 37: Enhancing Novell SecureLogin with Multi-factor Authentication
Page 38: Enhancing Novell SecureLogin with Multi-factor Authentication

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General DisclaimerThis document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.