Enhancing asset value, optimising asset performance€¦ · standards and offering technology-based solutions as a promise of efficiency, ... • Approximate Total Energy Savings

Enhancing asset value, optimising asset performance

OVERVIEW OF UEM EDGENTA

UEM Edgenta is the region’s leading Asset Management & Infrastructure Solutions company. We

are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve

Lives. We promise the Edgenta Way of delivering quality services to our clients by going beyond

standards and offering technology-based solutions as a promise of efficiency, anchored upon a

mindset to ensure safety across our operations for the benefit of all our stakeholders.

Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset

Management segment, and Infrastructure Services, along with Asset Consultancy within

Infrastructure Solutions.

We offer our clients a full suite of services throughout their asset life cycle, which includes

consultancy, procurement and construction planning, operations and maintenance, as well as

optimisation, rehabilitation and upgrades.

UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan, India and the United

Arab Emirates.

MARKET CAPITALISATION OF

RM2.9AS OF 26 NOVEMBER 2019BILLION

SINCE 2 JANUARY 1964

LISTED ON THE MAIN MARKET OF

BURSA MALAYSIASECURITIES BERHAD

OVER

18,000EMPLOYEES SERVING OUR CUSTOMERS

FY2018 SHAREHOLDERS’ FUNDS OF

RM1.5BILLION

RM2.9BILLION

PRESENCE IN

6 COUNTRIES

COMBINEDEXPERIENCE

OF MORETHAN

80YEARS

IN ASSET MANAGEMENT &INFRASTRUCTURE

SOLUTIONS

ONE OF THE REGION’S LARGEST

ASSET MANAGEMENT & INFRASTRUCTURE SOLUTIONS

ENTITIES WITH FY2018 GROUP ASSETS OF

Legend

Healthcare Support

Property & Facility Solutions

Infrastructure Services

Asset Consultancy

* Faber Sindori Management Service Private Limited (FSMSPL) is accounted as an associate of UEM Edgenta Berhad

TOTAL NUMBEROF EMPLOYEES

18,57229%MALAYSIA

71%OVERSEAS

UNITED ARAB EMIRATES

147 EMPLOYEES

RM41.6millionREVENUE

INDIA*

5,918 EMPLOYEES


MALAYSIA

5,299 EMPLOYEES

RM1,619.7millionREVENUE

INDONESIA

7EMPLOYEES


TAIWAN

5,647EMPLOYEES


SINGAPORE

1,554EMPLOYEES


WE OPERATE IN 6 COUNTRIES SPANNING ACROSS ASIA AND THE MIDDLE EAST

More than 21 years

of experience in

Facilities Management

Managing over

50buildings in Malaysia

and United Arab Emirates

More than

10

Green Buildings

GBI Certified/Energy Efficiency

Solutions

More than

Edgenta Property & Facility Solutions offers technology-driven Green Building Solutions and Asset Optimisation, with a focus on enhancement and energy solutions. As one of the key subsidiaries of UEM Edgenta Berhad (KLSE: EDGENTA), the leading Asset Management and Infrastructure Solutions company in the region, we serve various sectors, including commercial, industrial and purpose-built developments. From smart building solutions to recreational spaces, we improve quality of life and experience by connecting people, assets and processes.

SUSTAINABLE SOLUTIONS TO ENHANCE ASSET VALUE

DRIVING TECHNOLOGY AND INNOVATION

Technology is at the forefront of what we do. We ride on the convergence of cloud computing, mobile devices and large scale data management with real-time machine learning to offer the market revolutionised contracting and service delivery models.

Speed QualityGovernance

The nerve centre that plays a vital role in supporting our nationwide operations. The Command & Contact Centre connects our headquarters in Kuala Lumpur to all buildings we manage, as well as the mobile facilities management teams to operate, control and manage building performance efficiently.

This cloud-based asset management platform for commercial and industrial applications enables complete digitalisation of the facilities management ecosystem. It integrates intelligent sensors, data aggregation, big data analytics and visualisation capabilities to redefine service delivery management.

AN EDGENTA SOLUTION

COMMAND &CONTACT CENTRE

AN EDGENTA SOLUTION

DELIVERING BETTER, FASTER AND OPTIMISED SOLUTIONS FOR YOUR NEEDS

By connecting customers, assets and processes using big data analytics and IoT applications, we bring our service delivery performance to another level.

Our key offerings and services include the Command & Contact Centre which provides 24/7 customer helpdesk.

Our quality, safety, health & environment policy goes beyond business-as-usual and regulatory requirements, best practices and benchmarks.

We utilise our resources effectively to consistently improve process efficiency and reduce quality issues. Additionally, we aim to build a culture and mindset where safety is always first.

QUALITY, SAFETY, HEALTH & ENVIRONMENT

Operates on a robust cloud-based IoT platform that ensures stability and

scalability

Connects seamlessly to smart devices to enable

on-call, on-demand service delivery

Enables effective mobile workforce deployment

Streamlined and personalised work order management via a

centralised helpdesk

Utilises IoT sensors, big data analytics and machine learning to

optimise asset performance

Real-time dashboard replaces outdated paper-based reports

29% 25% 20% 40%Reduction in labour intensity

Reduction in scheduled maintenance man-hours

Reduction in cost of managing buildings

Increase in tool-time, by reducing time spent on manual processes

Outcomes

Powered byAN EDGENTA SOLUTION

MARKETS WE SERVE

Commercial Industrial Purpose-Built

• Office • Manufacturing plants • Learning institutions

• Retail • Central utilities facility • Lifestyle and themed attractions

• Mixed-use development • Data centres • Aged care facilities

With more than 21 years of experience in Facilities Management, we optimise our clients’ asset performance and value by providing innovative green building solutions. From Development Advisory to Digitisation Management, our expertise covers a wide variety of services.

OUR EXPERTISE

• Development Advisory

• Design & Build

• Energy & Engineering

• Smart Facilities Management

• Digitisation Management

Strategic planning during design development plays an important role in optimising the performance of commercial and residential projects. As thought leaders in the field, we engage our customers in forward-thinking and collaborative dialogue to devise customised development strategies.

Legal and Structuring Advice

• Subdivision and titling solutions

• Development master planning

• Risk management

• Technical due diligence

• Distressed asset strategy

• District and community management

• Governance and legal documentation

Asset and Facility Management Strategy

• Asset management planning

• Building condition assessment

• Technology road mapping

• Service delivery model planning

• Real estate strategy and space optimisation

• Business continuity strategy

Asset Lifecycle Cost Modelling

• Asset lifecycle costing

• Value engineering

• Project financing advisory

• Sinking fund structuring

• Procurement support

• Service ramp-up

• Service charge apportionment

• Handover and transition

DEVELOPMENT ADVISORY

At the core of our innovation culture is our Design & Build service. Focused on long-term financial and environmental sustainability, we design cutting-edge solutions to deliver a more efficient and sustainable built environment.

DESIGN & BUILD

Design Review

• Engineering design review

• Value engineering

• Independent technical verification

• Equipment specification and selection

• Review of maintainability design principles

• Sustainable design review

• Operations safety review

• Energy consumption simulation

• Bid and proposal evaluation

Renovation and Space Optimisation

• Interior design and fit-out

• Demolition management

• Façade engineering

• Building envelope improvement

• Construction management

• Mechanical & Electrical building services interfacing

• IoT sensorisation and mechanisation

Green Building Delivery

• Technical and economic feasibility studies

• Facilitation and consulting for GBI, LEED and other standards achievements

• Certification and recertification management

• Air-conditioning and mechanical ventilation design

• Indoor air quality optimisation

• Lighting simulation and design

• Building envelope improvement

• Water efficiency

• Renewable energy

• Retrofitting

• Commissioning

Project Management

• Project Management Consultant (PMC)

• Project Delivery Partner (PDP) / Project Manager At-Risk

• Planning and scheduling

• Tender bid / RFP administration

• Contract management

• Procurement management

• Monitoring and reporting

• Retrofitting and construction management

• Project finalisation and closure

Delivering high-performance green

buildings

Within our extensive portfolio are iconic mission-critical assets that we have retrofitted and successfully certified to GBI Platinum standards. We continue to lead its maintenance and asset lifecycle management programme to optimise workplace productivity and minimise environmental impact.

11% Reduction in water

consumption

12 tonnesRecyclable waste diverted

from landfill annually

430kgOrganic waste diverted

from landfill daily

27% Reduction in electricity

consumption

ENERGY & ENGINEERING

As we transition into a low carbon economy, continued exposure to fossil fuel energy is an increasing risk to businesses and communities. We are the market leader in financing, developing and executing energy services, and we make it our goal to remove all implementation barriers towards a sustainable energy future.

Driving industrial plant performance

We have developed and implemented performance optimisation solutions across various segments. Our clients include manufacturing, biotechnology and semiconductor companies who rely on our expertise to reduce costs and enhance plant performance.

20%Increase in Chiller Coefficient

of Performance (CCP)

100%Uptime of steam generation plant

78% Reduction in Chemical

Oxygen Demand (COD)

Energy Management

• Technical and economic feasibility studies

• Investment-grade energy audit

• Energy monitoring and targeting

• Energy simulations and modelling

• Deep energy retrofit

• Systems integration

• Energy financing

• Chiller replacement and upgrading

• Lighting system upgrading

• Building automation system upgrading

Systems Integration

• Building management system

• Big data analytics

• Energy and environment monitoring system

• Air-conditioning and mechanical ventilation system

• Access and monitoring system

• Electric vehicle charging infrastructure

• User experience (UX) design

• Continuous commissioning

M&E Building Service Engineering

• Switch gear and electrical distribution

• Electrical low voltage systems

• Air-conditioning and mechanical ventilation

• Vertical transportation

• Lighting

• Fire and security protection

• Indoor environmental quality

• Uninterrupted power supply

Renewable and Alternative Energies

• Solar

• Biomass

• Mini hydro

• Landfill gas

• Geothermal

SMART FACILITIES MANAGEMENT

Our unique Smart Connect platform delivers high-speed responses, real-time management reporting and customer focused services. With a full suite of services that can be tailored to meet our clients’ specific needs.

Operations and Maintenance Management

• Hard services:

– Civil and architectural

– Air-conditioning and mechanical

ventilation

– Mechanical, electrical and

plumbing

– High and low voltage system

– Fire detection and fighting

systems

• Soft services:

– Cleaning

– Landscaping

– Security management

– Pest control

• Performance-based contracting

• Real-time dashboard reporting

• FM on-demand

• Subject matter expert support

• Mobile workforce

• 24/7 help desk

Business and Hospitality Services

• Concierge

• Mail room

• Porterage

• Business centre services

• Catering

• Interior renovation and fit-out

• Visitor management

• Space management and workplace optimisation

• Despatch services

• Outsourcing management

Technology Deployment

• Predictive and condition based maintenance

• Smart system specialists – CMMS, CAFM

• IoT sensorisation

• Building Automation System (BAS) optimisation

• Cloud-based enterprise system implementation

• Smart facilities management platform-as-a-service

• Real-time performance dashboards

• Customer portals and purpose built apps

• Mobile workforce and vendor tracking

DIGITISATION MANAGEMENT

Our services is at the heart of the communities we work and live in. We humanise the workplace experience by continually innovating and finding new ways to enrich quality of life so that community and businesses can thrive.

Smart Building

• Workplace strategy and service design

• Visitor and customer management

• IoT technology integration

Smart Manufacturing

• Infrastructure maintenance

• Utility management

• Landscaping

• Security services

• Process automation

PROJECTS

Building Energy Retrofit

• Grade A Government Complexes

Energy Performance Contracting

• National Automotive Plant

• Automotive Parts

• Semiconductor Plant

• Hospital Putrajaya

• Hospital Kepala Batas, Pulau Pinang

• Hospital Teluk Intan, Perak

• Hospital Raja Permaisuri Bainun, Ipoh, Perak

Certified Green Building

• Grade A Government Complexes

• KLIA2 Hotel

• High-rise, Residentials

Design and Build

• Tun Hussein Onn Memorial

Project Advisory Phase II

• Tun Razak Exchange - TRX

Project Advisory

• Desaru Coast, Johor

• Cyberjaya, Malaysia’s Silicon Valley

Smart Facilities Management

• Commercial Bank

• Financial Institution

• Mercu UEM

• Government Complexes, Johor

• Flagship Zone, Cyberjaya

Operation and Maintenance

• Industrial Park, Iskandar Puteri, Johor

Scope:

• Energy retrofit to achieve GBI Platinum certification

• Smart facilities management – total provision of hard and soft services on comprehensive basis

• Asset lifecycle management programme

Building Energy Retrofit

Grade A Government Complexes


National Automotive Plant

Scope:

EPC at COE and Tanjung Malim Plant covering:

• Replacement of conventional chillers with energy-efficient chillers

• Installation of compressed air system

• LED lighting retrofit

30%Energy savings at Shah Alam Plant

10%Energy savings at

Tanjung Malim Plant

4,800 kgReduction of greenhouse

gas emissions per year

Performance:

39.4%Reduction in electricity

consumption

39.6%Reduction in water

consumption

12 tonnesRecyclable waste

diverted from landfill annually

430 kgOrganic waste

diverted from landfill daily

Performance:

Scope:

• Air-conditioning and Indoor Environmental Quality system retrofit

• Conventional chillers plant upgrade to energy-efficient chillers including installation and maintenance


Semiconductor Plant


Automotive Parts

Scope:

• Retrofit compress air system

• Retrofit LED Lighting system

• Energy Savings of 28% on chiller energy consumption

• Approximate Total Energy Savings value of RM 4.8 million for the entire EPC period.

0.46 kW/RtChiller efficiency achieved (over 30% improvement)

99.99%Equipment availability and uptime

Performance:

38% - 52%Electricity Energy Savings

20%-30%Reduce in electricity bill

approximately at RM72,000 monthly

3.9 to 8.4 m3/hr/kWChiller plant post retrofit

efficiency

Performance:


Hospital Putrajaya


Hospital Kepala Batas, Pulau Pinang

Scope:

• Conventional chillers plant upgrade to energy-efficient chillers


• Approximate Total Energy Savings value of RM 9 million for the entire EPC period.

Scope:

• Conventional chillers plant upgrade to energy-efficient chillers including maintenance


44%Electricity Energy Savings

20%Increase in chiller coefficient

of performance (COP)

0.74 kW/RtChiller efficiency achieved

Performance:


20% - 30%Increase in chiller coefficient of

performance (COP)

0.68 kW/RtChiller plant post retrofit

efficiency

Performance:

Scope:

• Chiller plant retrofit



Hospital Teluk Intan, Perak


Hospital Raja Permaisuri Bainun, Ipoh, Perak

Scope:

• Chiller plant retrofit


• Guaranteed Energy Savings of 3,080,572.50 kWh/year

• Guaranteed Energy Savings of 3,080,572.50 kWh/year

30.8%Electricity Energy Savings

Target: 1,965,665 kWhActual: 2,044,203 kWh

Chiller Energy Savings Performance


efficiency

Performance:


Target: 1,870,629 kWhActual: 2,422,711 kWh

Chiller Energy Savings Performance


efficiency

Performance:


KLIA2 Hotel

Scope:

• BMS Retrofit

• Reduced 100% dependency of potable water consumption for landscape irrigation by using the rainwater harvesting system and selection of adaptive vegetations

Scope:

• Facilities Management Services


Grade A Government Complexes

50%Reduced Potable

Water Consumption

38.3%Daylight Factor

25.00 W/m2

Overall Thermal Transfer Value

(OTTV)


Performance:

51%Reduced Potable

Water Consumption

35%Daylight Factor

39.34 W/m2


(OTTV)

PLATINUMGBI Score:

Platinum rating

Performance:

Scope:

• Community Management Services


High-rise Residentials

Performance:

50%Reduced Potable

Water Consumption

64.9%Daylight Factor

42.90 W/m2


(OTTV)

SILVERGBI Score:

Silver rating

Design and Build

Tun Hussein Onn Memorial

Scope:

Design, build and commissioning of the new Tun Hussein Onn Memorial on a lump sum turnkey basis. Green building features include:

• Extensive use of day-lighting on every floor

• Green roof – one of the biggest certified by GBI

• Rainwater harvesting

• Solar PV installation

Performance:

GBICertified

10kWpSolar PV panel installation

Project Advisory

Desaru Coast, Johor

Scope:

• Asset Takeover Management

• District Management Office Manpower Supply

• Procurement Process Implementation

Scope:

• Review and assess Desaru Coast’s township management framework

• Recommend & revise new as above township management framework

• Charging mechanism

Project Advisory Phase II

Tun Razak Exchange - TRX

Project Advisory

Cyberjaya, Malaysia’s Silicon Valley

Scope:

• Project Management & Engineering Services

• Estate Management Services

• Smart Asset, Facility Management and Security Management Services


Commercial Bank

Scope:

Smart facilities management, total provision of hard and soft services on comprehensive basis for 9 commercial buildings within Klang Valley.

Performance:

> 5 MillionSq ft of GFA under

management

20%Decrease in manpower requirements with

the use of mobile teams

Scope:

Smart facilities management, total provision of hard and soft services on comprehensive basis.


Financial Institution

Performance:

24/7Resources availability to respond to

disaster and recovery events

99%Requirements for facility uptime and

readiness to ensure business continuity

Scope:

Smart facilities management, total provision of hard and soft services on comprehensive basis.


Government Complexes, Johor

Performance:

> 1 Million sq ftof office space and external infrastructure under management

Scope:

Smart facilities management – total provision of hard and soft services on comprehensive basis, and asset refurbishment and asset enhancement works including:

• Lift modernisation

• Building management system upgrading

• Rectification works

• Asset replacement works


Mercu UEM

Performance:

> 500,000Sq ft of GFA under

management

20%Decrease in manpower requirements through

performance-based contracting

Conducted refurbishment and enhancement works on live

building with minimal impact to occupant comfort, health

and business continuity


Flagship Zone, Cyberjaya

Scope:

• Manage 10 buildings such as City Square, Enterprise Building and Street Mall

• Mechanical & Electrical Services

• Cleaning, Pest Control & Landscape Services

Operation and Maintenance

Industrial Park, Iskandar Puteri, Johor

Scope:

• Facility Maintenance

• Steam Generation Plant

• Chilled Water Plant

• Waste Water Treatment Plant

AWARDS

The Frost & Sullivan Malaysia Excellence Awards Facilities Management Company of the Year

Awarded by: Frost & Sullivan Malaysia

2015, 2016, 2017, 2018 & 2019

MARIM Risk Management AwardRisk Management Team of the Year Award

(2nd runner-up)

Awarded by: Malaysian Association of Risk and Insurance

Management (MARIM)2017 & 2018

National Energy AwardsWinner Category 1

Energy Efficiency (Retrofitted Building)

Awarded by: Ministry of Energy, Science, Technology,

Environment & Climate Change of Malaysia2018

National Energy AwardsWinner Special Category

Ministry & Government Complex

Awarded by: Ministry of Energy, Science, Technology,

Environment & Climate Change of Malaysia2018

IEM AwardContribution to the Engineering Industry in Malaysia

Facilities Management of the Year

Awarded by: The Institutions of Engineers, Malaysia (IEM) Council

2018

Overall Best Facility ManagementService Provider (FMSP) of the Year

Awarded by: wasl Asset Management Group

2016

The BrandLaureate Best Brands Awards Brand Influencer of the Year Award 2017-2018

Smart Asset Solutions

Awarded by: The BrandLaurete

2018

ASEAN Energy AwardsFirst Runner-up Energy Efficiency & Conservation,

Energy Efficiency Building, Sub-category: Retrofitted Building Award

Awarded by: ASEAN Centre for Energy

2018

Quality Assurance & Peace of Mind

As a fully Smart solutions provider, we

offer the best technology-based asset

lifespan and lifestyle solutions for our

client’s development. As an engineering

based technically driven company,

we provide sustainable solutions to

reduce the overhead cost of our clients’

businesses with the aim to enhance their

asset value.

WHY EDGENTA PROPERTY & FACILITY SOLUTIONS?

Learn more about our Property & Facility

Solutions at uemedgenta.com/pfs

http://www.uemedgenta.com/pfs

UEM Edgenta Berhad (5067-M)

Edgenta Property & Facility Solutions Level 2, Menara UEM,Tower 1, Avenue 7,The Horizon, Bangsar South City,No. 8, Jalan Kerinchi,59200 Kuala Lumpur.

Tel : +603 2725 6688Fax : +603 2711 8167Email : [email protected]

www.uemedgenta.com

Middle East OperationsBuilding 25, Office 103, 107 & 108,P.O Box 111154, Dubai Healthcare City,Dubai, United Arab Emirates.

Tel : +971 4 363 5494Fax : +971 4 363 5495

Documents

Enhancing asset value, optimising asset performance€¦ · standards and offering technology-based solutions as a promise of efficiency, ... • Approximate Total Energy Savings