English-Russian Business Gorrespondence Guide Book

CONTENTS

STANDARD PHRASES IN SIMPLE BUSINESS LETTERS ....................... 2

English-Russian Business Correspondence Guide Book LearningRussian-com

Asour Busnrss RELATToNS ........................6

1.1

1.2

1.3

r.41.5

1.6

t.71.8

t.91.101.11

r.t21.13

t.t4l.l51.16t.t7r.181.19

STANDARD SIMPLE BUSINESS LETTERS

English-Russian Business Correspondence Guide Book

1 STANDARD PHRASES IN SIMPLE BUSINESS LETTERS

1.1 Opening Salutation

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Dear Sirs: Vna:rcaevrrre rccrroAa!Dear Sir or Madam: Vsa)raeMrre AaMbr rr rocnoAa!Dear Sir: Vsaxaelntri rocnogun!Dear Madam: Ysar{€e},rafl rocnox€!Dear Mr. YsaraeMrnl rocnoAnn ... !

Dear Mrs. .

Dear Mrs. .

Ysa:Kael{as rocnoxa ... !

If the letter yoLl elre n'riting is addressed to one person erncl yr-ru start it u'ith "Ynaxaeurrf, rocno4nn ...!"or "YnaxaeMatr roctroxa...!"..vou should alrvays use Russian plonoull Brr rvith tir-st capitarl letter inthe body" of such a letter. Rttssian pronoun Bu correspontls to singular pronoun '"you" in English ancl

reflects otficial. fbrtnal style. The ecluirralent of plulal pronoun "you" is Bu rvith tirst surall letter. Thus, if)"otl tlre aclclressing to several persons or a eolllpanv n,ith '"Ynaxaeubre roctroAa!", you should useRLrssiern prottotln nrt lr'ith first srnall letter in the letter body. The same happens *'ith possessir,e pronoun"vour": in Russian trarnslertion it carn be Bam or Bam depending on whom the letter is intended for.

1.2 Referring Phrases

Referrins to vour letter of .. Ccrr,.Ia-ffcr tta Barrre ttucbMo orIn reply to your letter of ... we are glad toinform you that...

B orsgr alg Barrre flrrcbMo or ... Mbr pAAbr

coo6rqurb Balr. .rro ...With reference to your fax dated ... we arepleased to confirm that ...

Ccr-rnaccr, rra Rarrr ihelcc nmunnpnwrr#paAbr noATBepAr.rTb. qTo

We refer to our letter regardins .. Ccruratcl Ha H:urre nncbMo orHocrrreJrbHo ..

In accordance with your order of ... B coorsercr""" g B,arnHM 3axa3oM orf,'urther to our letter of ... we ... B 4onolnerue K narrrgyy nrrcbMv or ... Mbr .

1.3 Notification

notification letter IBBEIIIEHI.{C

letter of advice YBEAOMJIEHI,IE

Please note that Coo6rqaeu Barvr. qro .

Let me inform you that ... I-logsorsre coo6quTb Bau. .rro ...We are pleased to inform you that... PaAsr coo6nprrr Bau..rro ..

We have pleasure in informing you that . Pa,q coo6qlrrr Bau. .rro ...Paaa coo6rqurr Bau. .no .

We are sorry to have to remind you that.. K coxanenrarc. BbrHy)r(AeHbr HarroMnr,rrr Bana.rITo ...

We resret to inform vou that.. Mrr c coxaneHr,reM coo6qaeM Bana. qro .

Be advised please that... Ilpunnrre. noxa[yfisra. K cBeAeHuro. rrro ..This is to inform you that... Hacronrlnu coo6rqaeu BaM. .rroPlease take due note that... Craslru Bac n r.rgsecrnocrb. rrro .

We would like to notifv vou that Mrr xorelrrr 6rr yse.{oMuTb Bac o rou. qro

1.4 Request

reouest npocr6aWe ask vou . Mu npocuna BacPlease send me . llporuy BbrcJrarb MHe .

Wc should bc vcrv glad/gratcful/thankful if Mu 6ruu 6u oqenr

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you would . paAbrjlnpfi3HaferbHbr../6raroAapHbr. ecnu 6hr Bbr

. scnd us vour rcpl"v b-y rcturn. npHcrraJrr{ HaM BaIII oTBer c o6parHofiNOIITOfi,

. giYc us vour banking details. coo6ulHrH HaM Barrrl 6anrcoscKueDEKBH3HTbI.

Plcasc do vour bcst to bring this mattcr to afast positive end.

C.qenafire. rox(aflyfi cra. Bce Bo3MoxHoe. rrro6br

nprrBecTn 9To AeJro K cKopoMy[oJro]g4TeJrbHoMy ibnn anv.

1.5 Asking for lnformation

Please let me know if .. lloxa.nyficra. coo6qnTe MHe. ecJrrr .

Could You please tell us ... Ey4rre Ao6pbr. coo6rqnTe nau. noxairyficra.Wc would bc r.cr.y nruch obligcd if .vou couldinform us...

Mu 6y4eu orreHb [pr,BHareJrbHrr. ecnu BrrcMolr(eTe I,r3BecTr.rTb Hac o ...

We would be pleased to hear from youconcernins...

Eyaeu pa,qu. @rr Bbr coo6rrp{Te HaM o roM,rITO KaCagTC.S ...

I would bc vcrl'gratcful if p'ou could cxplainme...

fi.6sttr 6u 6naro4apen Ba*r. ecra 6br Bbro6t.scHr.urlr MHe ...A6sma 6u 6naro4apua Ba*r. eclu 6u Brro6rccHurr.r MHe ...

I wonder if you could give me someinformation about...

Xorenocr 6H sHarb. He cMoxere nu Blr 4arrlrse undopMilrturo o ...

1.6 Confirmation

confirnrationacknor*'ledsenrcnt

IoATBep]KAeHEe

Wc confirm ...We acknowledce

Mrr nogmepr(AaeM .

We have received ...We are in receint of ..

Mu uo.rrywuu .

This letter shall confirm ... flannrru [HcbMoM Mhr rroATBep)KqaeM .

In confirmation of our telephoneconversation ...

B nogrnepxAeHne Harrrero pa3roBopa ilorereibonv ...

I confirm with thanks the receipt of yourletter.

C 6naro4apHocrbro [o,{rBepnqaro noJryqeHr.re

Balrero nucbMa.

1.7 Apology

anolosv H3BI,IHEHTIE

We aoolosize for... Mrr upznocuM I{3Br4HeHr{r 3a .

We offer aoolosies for .. flpocnu npon1eHr.rx 3a

Please acceot our anolosies for . flpocuu [prrHflTb Harrru u3Br.rHeHr.rs 3a

We hasten to offer our apologies for . Mu cneurru rrprrHegru Bau narrrr.r rrcKpeHHrre

a3BI{HeHr.rC 3a ...this nristakc- . grv ourr.r6rol.

thc dclav in ansrvcring _your lcttcr. rreKoropyn 3aAepxfl(y c orBeroM HB BarrreIlrrcbMo.

We are very sorry . Mu oqeur cox:IJreeM-.

. to havc causcd vou so much troublc. rrro npuqr.rHr.rlu Bau croJrbro 6ecnoKoficrsa., but wc cannot bc of assistancc to -vou in

this mattcr.. Ho Mbr He MoxeM rroMorrb Balr s gToM AeJre.

I regret any inconvenience that I mav have .fl coxcanrero" qro. Bo3Mo)KHo. rrpuqugur

-)

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caused your company. HeyAo6crBo Bauefi KoMnaHHrr.

.lI comanero. qro. BogMor(Ho. rrpuqunura,{o6crBo Barneft KoMrriu[ru.

1-8 Gratitude

sratitude 6laro4apHocrrThanks. Cnacu6o.I thank you for . ,fI 6rarogapeH BaM 3a .

.fl6naroaapna BaIvr ea .

I am writing to thank.vou vcry much indccdfor...

fft.rttry. rrro6br no6naroAapnTr Bac ga .

We are oblieed for . Mu npn:aareJrbrrbr 3aWe are most grateful to you for setting thismatter in such a friendly way.

Msr oqerrr npr{3uareJrbHrr BaM sayperyJrnpoBaHlre Aaur{ofi npo6nemu raKHM.[DVXeCKr,rM nVreu.

Thank you so much for your letter andconsideration.

Fonrmoe cuacra6o 3a Baile nprcbMo uBHIIMAIII{E.

Thank vou in advance. 3apanee Bac 6naro,uaDr{M.

1.9 Consent

consent corJracueI agree with you. .ff cornacen c Baulr.

.fl cornacna c Balru.We ... asree with vou. Mu ... conracnbr c Banau.

ouite . . BIIOIHe .

fullv . [oJrHocTbK] .

We asree with vour oronosal. Mrr coruracrnr g garnnn lpe.4lormeHrreM.

You are risht that Bur npanrr B ToM. ETo .

I am of the same ooinion. .f,raroro xe MlreHHs.

We are lookins forward to vour consent. Oxlr,uaeu Barrrero coDraq{.s.

1.10 Refusal & Disagreement

refusal OTK'I3

disasreement HECOTJIACHC

I don't agree with . -f,comacen c ....l[ ne coruracna c

We can't agree with vou. Mrr ne MoxeM coilrircrrrbcr c Baw.You are mistaken. BrI orunbaerecs.Wc cannot acccpt vour point of vicrv for thefollowins reasons ...

Mrr ne conracHbr g B*rneft ro*ncofi 3peHrrfl nocJreAyrorqllM [pHrrHH:lM ...

We are of a different ooinion. Mrr nolr.ueoxrnBaeMcc lrDvroto MHeHH-s.

We are sorry we are unable to meet yourrequest.

K coxanenr,rro, Mbr He MoxeM yAoBJrerBoprrrbBanrv nDocr6y.

I rcgrct that I cannct givc -you nrorc conrplctcinformation.

Coxanero. rrro He Mory npeAocrasnTr BaMnau6onee noJrrrva lfir6oOrvrarrnro.

1.11 Expressing Worry

So far we have received no reoly from vou. ,{o crx nop Mbr He rronyqzlfi orBera or Bac.We are most disturbed that you will not beable to...

Mrr oqeHr o6ecnoroenbr reM" qro Brr necMox(ere --,

We are surDrised that we have not vet Mrry,{ueaeHbr' qro Ao crD( nop He rroJryqr,uru

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English-Russian Breiness Correspondence Guide Book LearningRussian.com

received the soods. TOBap.

You can understand that this worries us alot.

Karc Bs [on]rMaere.3To oqeHb Hac 6ecnoKour.

Should -vou havc an\. conlnlcnts rcgarditrll ...,we would yery much appreciate hearingfrom vou.

Ecnu y Bac emr rarure-rurbo ofrlcnenr,rl,Kacarcquecs .... Mbr c yAoBoJrbgrBxeM

BbICJIYIIAEM UX.

I hone that all is soins well with ... { naAerccr. Bce r{Aer xopomo c

We are very disappointed about this fact,and hope that you can help us to clear outthis very strange situafion.

Mrr oqenr oropqeHbr AaHHbrM o6cromenrcrBoMrr HaAeeMcr. qro Bu noMolr(gre HaM

p:Bo6parbcr n erofi BecbMa crpanuoficlrTvulltnil.

Wc hopc that _vou'll scttlc thc mattcr to ourfull satisfaction.

Mrr na,4eeucr. rrro Bu yragure AeJro K HarrreMy

NOJIHOMV V.trOBJI ETBODEHHIO.

1.12 Assurance

assurance 3aBepeHlre

I assure you that 3areoxo Bac..rro .

We assure vou that 3anepreu Bac" .no .

- wc'll sct in touch rvith vou ruithout dclav. Mbr He3aMeArTI{TeJrbHo cBc)KeMcc c Bauu.wc'll takc urgcnt actions to corrcct thc

situation.... npesrpHMeM cporrHbre Mepbr AJrt

T,ICNDABIEHI,IS CO3.ZITTBIIIEIOC' IOJIOXEHH',

.. vour ordcr will bc complctcd b1' thcstinulatcd datc.

Barrr 3arca3 6y1". BbrnoJrHeH x yrasaHuofi

AaTe.

. wcoll do our bcst to bring this mattcr to afast positir.c cnd.

. Mbr cAeJraeM Bce Bo3Moxnoe..no6rtnpr{BecTr,r 3To Aeno K cKopoMy

loroxrrreJrbHoMy ibrHanv.Wc arc surc, vouoll find our goods cxccllcntl.vsuited to your requirements.

Mu ynepeHbr. qro Hartrr{ ToBapbr 6yapnoJrHocrbro coorBergrBoBarb BanurvrTpe6oBaHuflM.

I can assure you that it will not happenasain.

-fI uory yBepr,rrb Bac. .rro gro He uoBTopxrc.s.

1-13 Condolences

condolence co6onegnosaHue

We regret to learn from your letter that . Mrr c coxaneHr{eM y3HaJrrr u3 Barnero rrr{cbMa,TITO ...

We were deeply srieved to hear of .. Mu 6uurlr rJry6oKo oropqeHbr. y3HaB o .

Accept our most heartfelUsincerestcondolences on the death of ...

flpuuure Harnlr rury6orure;'lrcKper{Hr{e

co6onesHosaHn.s no cJryqaro cMeDTrr ...We hold his/her in deen resnect. Mu rrry6oro qrHM eror'ed naMerb.

Ll4 Congratulation

consratulation rro3ApasneHr.re

Merrv Christmas! C PoxcAecrsolr!

llaoov New Year! C Honuu roAoulllannv birthdav! C xneu poxAenr.n!

Let me consratulate you on . Pasoemlrre MHe rro3nDaBnrr Bac c .

Consratulations on ... Ilog.unanrseu Bac c .

On behalf of ... I consratulate vou on . Or nuenn ... no3ADaBngro Bac cPlease accept our besUsincerest wishes. Ilpocuu Bac npuurrr Harlu caMbre

IVqItrHE,.IUCKDEHHIIE IIONTEJIAHTIfl .

We wish vou . Mrr xenaeu Bau .

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hannincss! cqacrb{. luck! yAar*I

. succcss! YCNEXOB

1.15 About Business Relations

business relations AgrroB bre orHolreHr.rsWe value friendly relations between ourcustomers and ourselYes.

Mrr qenuu Apy{cecKr,re orHorrreHuJr c HiunrrMnKJIHEIITAMI,I.

We value vou as a business partner. Mrr qenuu Bac rar AeJroBoro naprH€pa.Wc would likc to nraintain coopcration rvithvou.

Mrr xorenu 6rr noggepxarb corpyAHrrqecrBo cBauu.

We hope to have the pleasure of doingbusiness with vou asain.

HaAeeMcs Ha npusrHoe corpyAnurrecrBo B

6y.qyrqeu.It is a pleasure doing business with yourfirm.

Mrr c y4onorbcrBlreM corpyAnlrqaeu c Barrrefiibnprvrofi.

I look forward to cooperafing with you onthis new venfure.

,f[ pacc.m:rrmaro Ha cmpy4n{qecrBo c Ba}rn s3TOM HOBOM IDE.IINDI4flTI,ILI

I hope that we will continue our mutuallysatisfvins relationshin.

HaAerocr Ha rrpoAonr(eHlre H:ImeroB3{lrrMoBbrroAHoro corrpy,4HnqecrBa.

1-16 About Assistance

Plcasc do not hcsitatc to contact us if rvc canbe of anv service to vou.

Ilpocarrr o6parqarrcr K HaN{. ecnu Baunorpe6yercx Harrra noMorr(b.

If you ever have any problems with ..., feelfree to contact us for help.

Ec,ru y Bac nosHnxrryr xaxrae-nu6o npo6reMbr c.... Bu BcerAa cMo)r(ere o6parnrrcx K HaM 3a

noMolrlbro.We certainly appreciate vour heln. MH srrcoro rIeHnM Baluy floMoqb.Wc shall bc vcrv gratcful for anv assistanccvou can sive us I this matter.

Eygeu rpr.r3HarenbHbr 3a -rrro6yro noMorqb.Koropyro Brr uoxgre oKa3arb H:tM B groM AeJre

1.17 About Enclosure

We enclose....We are enclosing

Mrr npztraraenr

Wc arc scnding l'ou ... undcr scparate covcr. OrAemno uanpasrsel,r BaM

Please enclose ... with your reDly . Ilpocnl,r flpr,rJrorfl.rrb rc Baruer"ry orBery .

Enclosed vou will find a copv of thc contract. Konns,iloroBoDa nDrfl araercr.

1.18 Connective Words & Phrases

tr'irst of all ... B nepsEo oqepe,rlb ..

Please note that .... Ilpocsru npnrrmb Bo BHHMarrne. rrro .

We wish to bring to you notice that...We would like to note that...

O6paoraer Barne BHHMaHr,re Ha ror t[arr" vro

The matter is..The noint is ...

,{ero r roM. qro ...

We think ...We believe .

Mrr cwmaeM. lrro .

In fact... Oarrurqecrr,r.In this connection . B cnss[ c 3Tr{M

In view of the above... BsH.Ey Bblmer8Jrox(eHnoro ..

Aoart from the above.. flouunao Bbrrue\r'Ka3:urHoro . .

In addition to the above ...tr'urther to the above ...

B Aonomenlre K BbrrrreyKa3aHHoMy

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On the other hand . C.upvrofi croooHbrMoreover... Eoree roro ..

Besides . Koorrae roro .

Nevertheless... Teu se MeH@.

1.19 Closing Phrases

Wc arc looking forrvard to hcaring fronr vou.We look forward to vour reDlv.

XgeN{ Baurero orBera.

Your earlv reolv will be annreciated. 3apanee 6naroAapunr Bac sa croprut orBer.We would appreciate your cooperation onthis matter.

Mu 6yxeu 6raro4apnrr Bau sacorpYAHr.rqecTBo B gToM Bo[poce.

Awaitins Your Dromot renlv. B oxuAasuu cxopefiurero orBgra.Best resards. Bcero xoDorrrero.

With best wishes. C nannvqurnMrr [oxeJIzlHI{rIMrr.

Yours faithfullv. C vsar(eHr,reM.

Yours sincerely, . HcrpemreBan...Hcrpeune Banra,

2 STANDARD SIMPLE BUSINESS LETTERS

2.1 Enquiry

2.1.1 Usefulwords & phrases

enquiry 3arrpoc

enouirv for deliverv 3anpoc o IIocraBKe

We ask you to inform us whether you areable to sunolv us with ...

flpoorrvr Bac coo6qr4rb HaM. MoI(ere nu BuNOCTABI,ITb HIIM ,..

Please inform us of your possibility toproYide us with ...

flpocrau coo6rqlrrr Harvr o Bo3Mo)KHocrlrIIogt:IBKH ...

Please send us an offer quoting your bestprices and possible discounts.

Ilpocuu BrrcJrarb HaM npeArroxeHrle" Ha3Haqr,rB

sar.r6oree Bblro2grue ycJroBrrf; r{ Bo3MoxHbrecKrr.4a4.

We shall be very grateful if you could sendus your quotation as soon as possible.

Mrr 6ruu 6rr oqenr nprrcHareJrbnrr. ecru 6rrBm nanpanu.nu nau Bame [peAJroxeHlre KaK

MOI(HO CKOpee.

We are in the market for . Mu uauepeBaeMcr KvnHTb .

We would like to know the lead time of thesoods and vour oavment terms.

Mrr xore.lru 6rr gnart cpoK nocraBKrr roBapa nBarrru ycnoBr,r-fl orurarbr.

We would like the delivery to be made . Xerarenrno. .no6u nocranxa 6ruraocvuecrBJreHa ...

.-on F{)B conditions- navcnonum< @OE.

during Scptcnrber. B TeqeHrre cenrc6pc.. not latcr than Octobcr of the currcnt

vcar.He no3,qHee orcrr6pr groro roAa.

2.1.2 Sample letter

Dear Sirs: YsaxaeMbre rocnoga!

Our compan.y is onc of thc nrajor furniturc I Haula KoMnarrr{rl sBrterc{ oAHHM rr3

inrportcrs in Russia. At prcsent tinrc wc arc I rpynxrx nrvmoprepon ue6enu n Poccuu. Blooking for a forcign manufacturcr who is I nacronqee BpeMJ{ MbI r{trIeM u

English-Russian Business Corresponde nce Guide Book

2.2 Quotation

2.2.1 Usefulwords & phrases

lzamingRussian.com

ablc to suppl_y us *r'ith nodcrn clitc modcls ofkitchen furniture.

\Yc lcarn fronr vour cataloguc that vou arcproducing kitchen suits. Plcase inform us ofvour currcnt cxport priccs and dclivcr-vterms.

If vour conditions arc acccptablc to us, tvc'llbc rcadv to placc rcgular largc ordcrs withyour company.Wc arc looking forrvard to hcaring fronr vcu.

Yours faithfully,T.P.IvanovSales Manager

npor,r3BoAprreJrfl" cnoco6Horo rocraBrrrb HaI,r

coBpeMeHHbre SJrr{THbre MoAejrrr K}xoHb.Mrr y3H:IJrr{ rr3 Kar:IJroroB Banefi

KOMrIaHr,Ilr. qTO Bbr npor.r3BoArrTe EaxoHHbrerapHxrypbr. flpocnu Bac coo6rlnTb HaM oBarlrl,{x Te(ryIlllrx 3KcrropTHbrx rleHax H ycJroBr4J[x

NOCT{IBKIT.

Ecra Barrrn ycroBr.rs oKtDKyrcsnpr{eMJreMbrMr,r Ar'rc Hac. urr 6y4eu roroBbrpa3MegrrrTb y Bac peryrspHbre KpynHbre 3aK:Bbr.

lff.q€u Banrero orBera.

C yraxcerureu.Ko unaepuecxr,rfi gr.rp errop T.f[. Hranon

offerouotation

rrpeAJroxeHr{e

We have received your enquiry. Mu norrywru Barrr 3:rnpoc.

We thank you for vour enquirv for ... Mrr braroAapuu Bac sa Baru 3arrDoc o .

Wc'll scnd vou our quotation in thc ncarcstfuture.

Mu narpanuna Bau Harrre flpeAlflo]r(eHrre B

6auxcarirrr eu 6yayrqepr.

We are oleased to ouote as follows: Mu pagu npeAJrolKr.rTr Barvr c.re.{yrouee:In reply to your enquiry of ..., we regret toinform you that we cannot offer you thesoods required.

B orscr Ha Barrr 3iurpoc or . ... Mbr ccoxaJreHrreu coo6qaelr BaM. .rro He MoxeMnpeArorr<lrrb Banr rpeSveMrlt roeaD.

Rcfcrring to.your cnquirl'rrc arc plcased tolct vou know that wc can suppll, vou with ...

Ccrnascr na Baru 3a[poc. Mbr cyAoBoJrbcrBr,reu coo6qaeu Ba*r. rrro Mbr MomeMnocraBr,ITb ...

lead timedeliverv time

cpoK rrocTaBKr{

Delivery: approximately 2 to 3weeks fromreceint of order.

llogranra: npN6lusr.meJrbHo 2--3 ne4elN co AHcnoJlyrleHuf, 3aKiBa.

stock cKnaA

ex works co cKlraAa

deliverv method cnoco6 AocraBKHcouner rypbepforwarder [epeBo3rrr.rK

The orice is ... ner unit Llena - ... 3a rrrvrw.total orice o6rqas crorrMocrbVAT inclusive sKrroqa.s HACexclusive of VAT 6e HnCbank charge 6anxoscratr KoMrrccrrfl

ouoted in US dollars uenbr B .rroJrJrapax CIIIAoavment terms YCJIOBA{ ONJIATbI

Payment is net 30 days from the shippingdate.

Onrrara B TeqeHrae -i0 aneii co AHs orry3Krr.

Englis h-Russian Business Correspondence Guide Book

2.3 Order

2.3.1 Usefulwords & phrases

LearningRussian.com

Payment terms - open account 60days. Ycnonus orrJrarbr orKpbrrbrfi cqfu 60 auefi.

prepayment npeAoruraTa

The quotation is valid for 30 days. flpeA,roxen[e AeficrBuTeJrbHo B TeqeHr,re 30.uneft.

We trust we have supplied sufficientinformation for your requirements.

Mu Ha,4eeucr. rrro npeAoctanlrnu Barra

Aocraroqlro unSopuaqurn no Barrreuy 3anpocyIf you require any further information weshall be happy to let you have this, onreouest.

Ec.nu Bau norpe6yercr narax-nu6y.&.qonoJrHr.rreJrrnar un$opMars{q. rnmr 6y4eu pagurrpeAocraBrrrr Bau @ ro Bamefi npocr6e.

We kindly ask you to confirm the presentoffer bv fax.

flpocurr noArBepAr,rrb Harrre npeAJro)KeHHe rroibaxcv.

Trust the above quotation is of interest. Hageervrcr. qro Bbmre JrKa3aHHoe [pe4rrorreHrreBac safiHrepecoBiuro.

2.2.2 Sample letter

Dear Sirs:

With rcfcrcncc to vour cnquir.y- of Junc 2n'l

wc are plcascd to confirnr that lrcnranufacture thc goods vou arc intcrcstcd in.Our currcnt pricc-list is cncloscd hcrcwith.Plcasc notc that our pricc is undcrstood to bcFOB London, dclivcrv timc: thrcc monthsaftcr thc ordcr rcceived. Thc tcrnrs ofpayment are the subject of negotiations.

Wc hopc our offcr nrccts -vour requirenrcntsand rvill rcsult in an appropriatc ordcr. Yourprompt reply will be appreciated.

Yours faithfully,N.V. PopovHead of Import Dpt.

Ysaraer.rHe rocnoga!

Ccrurascr Ha Biutr 3alpoc or 2-ro r{K,Hs^

Mbr PaAu no.{rBepAr4Tb. qTo nporr3BoAr,rM

nuTepecynqre Bac roBapbr. Ham rcrryrqnfinpeficxyparn rpr{Jraraercr. O6paqaeM BanreBHHMaHHe. qro qeHa nonlrMaercr OOE Jlos.qon.cpoK nograBKr.r TpIr Mecsqa co Ar{fl noJryqeHr{fl3ar€3a. Vcrosuc o[rrarbr no AoroBop€nnocrr.r.

Hqqeeucx. trro Hanre npeAJroxeHr{eloAxoArrT BaM v npune4er K

coorBercrByroqerdy 3aKery. flpocnu [pucJrarb0TBgr KaK MOX(HO CKOpee.

C ynaxenlreu.Ha.raruHur oTAeJra rrMnopra H.B.llonos

order 3aKa3

Durchase order. sales order 3ar(43 Ha rrorrynKv

order number HOMEP 3AK:BA

non-reneat order pagoeHfi sara3

We thank you for your quotation dated . Mu 6naroAapuu Bac aa Barne npeAnoxeHne.AaTrrpoBaHHoe ...

Wc arc glad to infornr y'ou that -your tcrms ofdrlivcr-V and pavmcnt arc quitc acccptablc tous.

Mu pagu coo6qr.rrb Bau. qro Baum ycrroBusnocTaBru.r I{ oruraTbr BnoJrHe nppreMneMbr AirtHac.

Unfortunately your conditions are notaccentable to us.

K coxa.nenuro. Bann ycroBns Ars HacHENDI,IEMJIEMbI.

We find vour quoted orices much hieher Mu c.ryrraeM. qro [peAJrox(eHHbre Barwr qenrr

than those of other companies who havemade us similar offers.

rraMHoro Bbtrrre. rreM rleHbr Apymx xonanaurnfio

KOTOpbre cAeJr:IIrr4 narvr no4o6nrreIIDEI,JIOXEHI4J{.

We could place an order with you if youreduce your prices at least by 5 per cent.

Mlr uorurn 6u paruecrqTb y Bac 3arag. ecJrrr

6u Bu yMexbrrralrx Bannn qeHbr no rpafiuefiMeoe Ha 5 nooxenros.

Please tell us if it's acceptable to you. flpocuru coo6rqnrr rraM. ecJru 3To rpr{eMJreMo

Nl'.HAC.We are olacins an order for . Mrr DaslreuaeM 3aKa3 Ha

Wc hayc dccidcd to place a trial ordcr withvou for...

Mn pemulu pa3Mecrnrr y Bac npo6nufi saxasHa ...

Plcasc acknowlcdgc thc rcccipt of our ordcrand fax your invoice for prepayment.

llpocuu noATBepArrrb rroJryqeHne Harrrero3tu(asa n orrrpitBnrb no rfarcy Barrr gq€h H4

nDe.4olrra:ry.

Your prompt execution of our order wouldbe appreciated.

Eyaeu [px3Harenbrrhr 3a 6rrcrpoe BbrrroJrHeHr{e

Haruero 3aKa3a.

We are looking forward to yourconfirmation of the order.

Oxulaeu Bauero [oATBepx,qeHr{r gToro

3aKa3a.

Englis h-Russian Brciness Correspondence Guide Book

2.4 OrderAcknowledgement

2,4.4 Usefulwords & phrases

LearningRussian-com

2.3.2 Sample letter

Dear Mr. Stone:

Many thanks for your offer of Apr.5,2001.

Your dclivcr_y and pa-ymcnt tcrms suit usthough wc find -1-our quotcd priccs a bit toohigh. Wc hopc, horvcvcr, that _vou will grantus a discount whcn rvc bccomc your rcgularbuyers.

Now rve would likc to placc an ordcr rvithvou for 5 nrachincs. Plcasc scnd .vour ordcracknowledgement by fax asap.

Yours respectfully,V.N. SilinManager

Yeaxtael,crfi rocno4lrH Croyn !

Boruuroe cnacu6o 3a Barue npeAnox(eHrreor 5 anpelx 2001 ro,{a.

flarrrs ycroBus AocraBKlr r{ orrJrarbr H:tc

ycTpilrrBaroT. xoTr Mbr crrr.rTrFM. qTo

npeAJro)Kennrre Bawr rleHbr HecKoJrbKo BbrcoKH.

OAnaro Mbr Ha,AeeMcr. rrro Bu npe4ocraBnreHaM cKr.rArry" KorAa Mbr criureM Baruuur.rlocTotrrrrbrMlr noKyrraTeJrrMrr.

Cefi.rac Mbr xoreJrrr 6u pasuecrr.nr y Bac3aKa3 Ha 5 grarn<on. flpocnrvr npacJrarb HaM

noATBep4qenr.re 3aKa3a no i[axry KaK Mo]KHo

cKopee.

C yraxenneu,Mene4xcep B.H. CuruH

acknowledgementconfirmation

I0ATBepxAeHr.re

order acknowledsement lo.rITB eDx.treHne 3ar(a3a

Thank you for the order. Cnacu6o 3a 3axa3.

We are thankful for your order of ... for Mrr 6naro,uaDnM 3a Barrr 3aras oT ... Ha .

\\c rvcrc so plcascd to rcccivc in today"s nrailyour order for our equipment.

Mu 6sun oqenb paAbr [oJryrrurb cceroAH.flrrrHefi noqrofi 3ara3 or Bac na nanreo6opyAoeaHHe.

We are nleased to have vour first order for Mu pagu floJryrrrrb Barrr nepnrrfi saxa3 Ha .

l0

.. uieces of. IIITYK .

We confirm deliverv of ... in Mav. Mrr no4rnepxA:rcM nocraBr(y ... B Mae.

Please find our Dro-forma enclosed. llpr.uaraeu narrr cq0r-npoabopMy.We are certain that a trial order will give

-vou full satisfaction and wc shall bc vcr_v gladto hear from vou.

Mu ynepenbr. rrro npo6nrrfi 3aKiB noJrHogrbroyAoBJrerBopur Bauru no)KeJraHr,rJ{. u 6y4eupa,qbr noJryqr.rrb or Bac usnegrlre.

English-Russian Business Correspondence Guide Book

2.5 Covering Letter

2.5.1 Usefulwords & phrases

LearningRussian-com

2.4.2 Sample letter

Dear Mr. Kapustin:

Thank vou \icrv nruch for.vour first ordcr of01ll2l0l. Wc shall bc onl;- too plcascd tosuppl-v _vou rvith 500 barrcls of oil within 2

nronths aftcr vour prcpavntcnt. Plcasc notcthat rvc shall ship thc first batch as soon as

we receive the copy of your payment order.

\\"c arc quitc surc that .vou'll bc satisficdrvith thc qualit-v of our product and hopc tohavc long lasting nrutuall_v bcncficialbusiness relations with you.

With best regards,John SmithTechnical Director

Ysaraelrrfr rocnoAun Kanymrn !

Cnacn6o 3a Barr nepnrrfi 3aKa3 or12.04.01. Mu 6y4eu orreHb p4Abr rrosraBrrrbBarr,r 500 6appenefi ne$ru B TeqeHue 2 uecrqernoc.re Bamefi rpeAorrJrarbr. Coo6rqaeu Bau.rrro Mbr oTrpy3r{M nepBylo napTr,rro. KaK ToJrbKo

loiryqnM or Bac Koflr.rrc nrrar€xnoronopyqeHr{r.

Mrr conepureHHo yBepeHbr" rrro Bu 6y4ereAOBOJTbHbT KaqecTBOM Harnero [po,ryKra. ttHa,qeeMcc Ha AoJrnre B3:MMoBbrroAHbre AenoBbre0THolreHr.rs c BaMr,r.

C uannyvrur,rMr{ rroxteJr amyrrrvrn,

Texnnqecrcufi gnperrop ftrcou Cunr

coverins letter corrpoBoAr4TeJrbHoe rrrrcbMo

We are sendins vou . Brrcruraeu Balr .

We are forwardins vou . Hanpanlreu BauFurther to our letter we are sending you B gouolnenr{e K HarrreMy rrrrcbMy Mbr

HaupasnseM Bau ....At your request we are sending you B coorssrcrsnn c Banrefi npocr6ofi ulr

BbrcbtnaeM Bau ...In renlv to vou fax we are sendins vou . B mngr na Baru ibaxc uu nanoa.erreM BaM .

We are nleased to send vou ... C yAononrcrslreM HarrDaBnseM BaM. bv narccl nost . NOIITOBOH NOCbUIKOII .

in todavos mail B ceroAHrrnnefi no.rrescnaratclv OTAEJIbHbIM TIAKSTOM .

2.5.2 Sample letter

Dear Mr. Johnson:

In rcplv to .your fax of 05.14.2001 lyc arcscnding you, undcr scparatc covcr, thcContract of Cuarantcc No 365 for vour

ature.

Yeax(aeMrrfi rocnogrn,{xoncou !

B o'resr na Baru i[anc o'r 14.05.2001 urrHarIpaBJrreM Bau or4enrHbrM nareroM AoroBopnopyqrrreJrbcrsa Ng -i65 Bau Ha [oAnr{cb.

Jlro6esuo npocnM Bac no4mlcarr

u

English-Russian Business Coftespondence Guide Book LearningRussian-com

KaK MOXHO CKOpee n HanpaSUTb HaM KOnrrrO B

Wc kindlv ask vou to sign the Contract in thc I reuenue HeAeJrlr.

shortest possible time and send us the copy I

withinaweek. IC"*.nyr.r{MunonceJrzlunf,Mr{.Cercpvrapr P.O. Cuaopos

With best regards,P.O. SidorovSecretary

l2