Engineering and Commercial Infrastructure - Waste Services · 3.4 Community Engagement Waste Services engagement with the community on the services provided is monitored. The following

Engineering and Commercial Infrastructure -

Waste Services

Monthly Review

May 2018

Page 2

Engineering & Commercial Infrastructure Monthly Review > May 2018

OVERVIEW ............................................................................................................................. 3

SAFETY .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1 Safety Incidents and Lost Time Injuries .................................................................... 4 1.2 Lost Time Injuries ..................................................................................................... 4

FINANCE .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.1 Community Service Obligations – Fee Waivers ....................................................... 5 2.2 Waste Financial Report ............................................................................................ 6 2.3 Accrued Waste Operating Revenue less Expenditure ............................................. 7

CLIENT SERVICE .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3.1 Number of Bin Requests Actioned by Bin Contractors ............................................. 7 3.2 Dump Vouchers ........................................................................................................ 8 3.3 Education .................................................................................................................. 9 3.3.1. Material Recovery Facility tours: ............................................................................. 9 3.3.2. Education programs given out in the community: ................................................... 9 3.3.3. Great Northern Clean Up 2018 ............................................................................... 9

ASSET MANAGEMENT .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . 10

4.1 Hogan’s Pocket Landfill Waste Disposal Tonnages ............................................... 10 4.2 Landfill Gas ............................................................................................................. 11 4.3 Greenwaste Management ...................................................................................... 12 4.4 Projects ................................................................................................................... 13 4.4.1 Significant Projects ..................................................................................................... 13 4.4.2 Significant Non-Capital Projects ............................. Error! Bookmark not defined.

4.5 Material Recovery Facility Operations .................................................................... 14

REGULATORY COMPLIANCE .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5.1 Surface Water Discharge Management ................................................................. 15 5.2 Waste Facility Audits .............................................................................................. 15

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OVERVIEW

This report is for Waste Services activities for May 2018. Significant items in this period include:

No Lost Time Injuries were recorded in reporting period

Waste Services are achieving improved reliability with the operation of the landfill gas

flare at Hogan’s Pocket Landfill

A gas safety audit was undertaken at Hogan’s Pocket Landfill together with a desktop

emergency exercise

The Environmental Monitoring Project at Hogan’s Pocket Landfill has now been

completed with an additional CCTV camera being installed

Review of the new State Governments directions paper on “Transforming Queensland’s

Recycling and Waste Industry” has been a major focus in reviewing the impacts for the

Mackay region. A submission will be prepared before the 29th June deadline to reflect

councils views.

Director Engineering & Commercial Infrastructure

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SAFETY

1.1 Safety Incidents and Lost Time Injuries

Waste Services aspires to achieve zero harm with a stretch target of zero injuries. The following incident graph details a summary of the Waste Services safety incident performance

May 2018 Summary:

No of Incidents Mechanism of injury Injury Type

1 Exposure to Heat Asset Damage

3 Single exposure to chemical or

substance Near Miss

1 Being hit by falling objects Non- Treatment Injury

1.2 Lost Time Injuries

Waste Services aspires to achieve zero Lost Time Injuries by improving safety performance and developing a proactive safety culture while implementing the best practice of safety management across the whole of Waste Services

The table below shows the Lost Time Injuries over previous years

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2013-14 2014-15 2015-16 2016-17 2017-18

0 0 0 0 0

0 0 0 0 0

Waste Total Days Lost

Waste Total LTIs

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FINANCE

2.1 Community Service Obligations – Fee Waivers

Not for Profit Organisations – Total Waste Disposals

The expenditure is as at 31 May 2018.

May 2018 Summary:

Waste Services' officers contacted all organisations in May 2018 regarding their allocations providing year to date summaries of their waste disposal. Lifeline Mackay and New Life Christian Church have exceeded their annual allocations.

A Waste Services' officer and two representatives from Property Services met with Lifeline Mackay on 30 May 2018 to assist with their proposal to reduce the number of clothing bins located on Council land and to consolidate the bins within nodes. Lifeline Mackay advised that they have engaged an external auditor to review the number and location of bins and have agreed to pay all costs related to waste volumes exceeding their allocation.

Year to date expenditure for not for profit organisations is reported on a calendar month. The table below show the Charities or Organisations expenditure for May 2018. Please note that there was an error in the May 2018 monthly report where the Salvation Army were incorrectly reported to be above their allocation in YTD expenditure.

Charity/Organisation Budget for 2017/2018

Tonnage $ (exc.gst) Tonnage $ (excl. gst) $ (excl. gst)

Adopt-a-Spot 0.00 $0.00 0.14 $25.46 $80.00

Bolzys Go4 Services 0.02 $12.73 1.22 $247.67 $900.00

Community Accommodation & Support 0.00 $0.00 0.00 $0.00 $80.00

Iona West Mens Shed 0.00 $0.00 0.00 $0.00 $80.00

Judah - River of Life 0.00 $0.00 0.00 $0.00 $600.00

Lifeline Mackay 0.00 $0.00 217.12 $29,172.97 $27,000.00

Mackay Coloured C-op. 0.78 $69.72 4.18 $360.74 $1,000.00

Mackay & District Spinal Injuries Assoc Inc 0.00 $0.00 0.00 $0.00 $80.00

Mackay Regional Housing Company 0.00 $0.00 0.52 $66.18 $700.00

New Life Christian Church 0.00 $0.00 4.72 $630.80 $500.00

RSL Pioneer -Fitzroy District 0.00 $0.00 0.78 $52.59 $550.00

Sarina Landcare Catchment Support 0.00 $0.00 0.00 $0.00 $80.00

Society of St Vincent De Paul 6.52 $877.26 58.20 $7,830.76 $8,000.00

St Vincent De Paul Society - Sarina 0.00 $0.00 0.00 $0.00 $1,000.00

The Salvation Army 3.86 $519.36 63.98 $8,632.46 $10,000.00

Samaritan House 0.00 $0.00 0.00 $0.00 $80.00

TOTAL 11.18 $1,479.07 350.86 $47,019.63 $50,730.00

May-18 YTD Expenditure 2017/2018

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2.2 Waste Financial Report

For May 2018

Operating Result AMD Budget YTD Budget YTD Actual YTD Variance %

Waste6.01 - Commercial Infrastructure Management 110,812 100,609 112,856 12,247 112%

6.05 - Waste Services (9,753,475) (11,975,132) (13,167,096) (1,191,964) 110%

6.06 - Business Services 4,969,373 4,283,471 4,463,263 179,792 104%

6.07 - Water Treatment 110,964 100,856 86,135 (14,722) 85%

Total Waste (4,562,326) (7,490,196) (8,504,842) (1,014,647) 114%

TOTAL OPERATIONAL (4,562,326) (7,490,196) (8,504,842) (1,014,647) 114%

% YTD Variance of YTD Budget

YTD Variance favourable of budget

YTD Variance unfavourable, between 0% and 5% of YTD Budget

YTD Variance unfavourable, more than 5% of YTD Budget

$290,000 increase in operating revenue. $934,000 savings against expenses

Mainly increase in depreciation (increase in provision for landfill sites)

Mainly additional internal lab testing revenue

Waste Fund Financial Report

Comments

Wages are projected to be slightly more than budget

(16,000,000)

(14,000,000)

(12,000,000)

(10,000,000)

(8,000,000)

(6,000,000)

(4,000,000)

(2,000,000)

-July August September October November December January February March April May June

Operating Result

YTD Budget YTD Actual

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2.3 Accrued Waste Operating Revenue Less Expenditure

The following chart shows the estimation of the accrued revenue less expenditure. The capital revenue has been excluded.

May 2018 Summary:

Annual surplus (before tax and dividends) is projected to be $1,073,466 more than budget. Revenue is projected to be greater than budget mainly due to an increase in Gate Fees and Recyclable Sales. Goods and Services and the finance charge is less than budget.

CLIENT SERVICE

3.1 Number of Bin Requests Actioned by Bin Contractors

The following graph shows the number of bin requests actioned by Bin Contractors for May.

May 2018 Summary:

All Customer Service requests for bin services have returned to expected levels in May.

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24 19 2231

21 25 29 27 31 3219 24

34

196

141 146

123 121 126

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New Repair Replaced Missed

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3.2 Dump Vouchers The number of vouchers presented are at levels expected for this time of the year.

Voucher presented showing green and general waste

May 2018 Summary:

The number of vouchers redeemed during the reporting period is on average for this time of the year. In May the General Waste usage was higher than the Green Waste usage as the amount of green waste to be received at this time of year decreases compared to previous months.

Voucher Season No Vouchers issued No Vouchers used %

15' (valid to 31 March 2015) 145,344 34,747 23.9%

15A (valid to 30 Sept 2015) 146,313 32,733 22.4%

15B (valid to 31 March 2016) 146,790 38,256 26.1%

16A (valid to 30 Sept 2016) 147,456 36,798 25.0%

16B (valid to 31 March 2017) 147,411 36,254 24.6%

17A (valid to 30 September 2017) 147,411 35,726 24.2%

17B (valid to 30 March 2018) 147,555 40,215 27.3%

18A (valid to 30 September 2018) 147,693 17,973 12.2%

2014/2015 Financial Year (to 30.06.2015) 58,276 $419,227




Total number and $ value of vouchers presented to date:

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Green Waste Transactions Using Vouchers General Waste Transactions Using Vouchers

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3.3 Education

3.3.1. Material Recovery Facility Tours:

• MacKillop Catholic School Year 4 • Pioneer Community Kindergarten • St Mary’s Catholic School Year 4

3.3.2. Education Programs Given in the Community:

• Recycling, Composting and Worm Farming Education presented at Pioneer Community Kindergarten

• Recycling Education presented at Walkerston Community Kindergarten, Goodstart Mt Pleasant, and Moreton Early Learning Centre

• Composting and Worm Farming Mackay Christian College, and Beaconsfield State School Year 5

• Composting Education presented Mackay Christian College • Worm Farming Education presented at Emmanuel Kindergarten and Mackay

Kindergarten • Recycling and Worm Farming Education given at Eimeo Road Community Kindy and

South Mackay Kindergarten

3.3.3. Great Northern Clean Up 2018

The week-end of 1 and 2 September 2018 has been nominated as the date for the Great Northern Clean- Up event for the Mackay Region. This date avoids the school holidays and ensures resources are available for this event.

3.4 Community Engagement

Waste Services engagement with the community on the services provided is monitored. The following chart shows the number of media releases, media updates and the number of people that were reached by the Media Releases on Facebook.

May 2018 Summary:

Media Releases Media Updates

Gas bottle causes fire at recycling facility

The following chart shows the number of likes and positive comments, the number of neutral comments and the number of negative comments received on Facebook from Media Releases and Media updates for Water Services.

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Media Releases Media Updates Facebook People Reached

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May 2018 Summary:

Facebook Likes

5 for the post on “Gas bottle causes fire at recycling facility”

13 for the post on “Plastic bag ban”

19 for the post on “Annual bin audit” 155 for the post on “Get your broken bin repaired or replaced by council

1 for the post on “Environment Minister inspects council’s recycling facility

1 for the post on “Nappy bags are not included in the QLD Plastic Bag Ban”

ASSET MANAGEMENT

4.1 Hogan’s Pocket Landfill Waste Disposal Tonnages

The following chart represents the monthly tonnes disposed of at Hogan's Pocket Landfill. This chart shows the continued variability in waste arising across the region.

May 2018 Summary: There was a decrease in tonnes of waste sent to landfill from April to May.

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4.2 Landfill Gas

The following chart depicts the monthly tonnes of CO2-e destroyed.

May 2018 Summary:

During May, the flare operation performed as expected with minimal interruption. The only disruptions which occurred were due to power outages on May 15 and 25; the flare was restarted remotely using SCADA.

The Information Technology Project to improve the telemetry communications to and from the flare was completed in the second week of May. The Project improves monitoring and earlier operator intervention from power outages or unplanned plant breakdowns.

On May 23, Waste Services conducted a Desktop Emergency Exercise, facilitated by Council’s Gas Safety Advisory Consultant, to test the emergency response of its principle landfill contractor and subcontractors. Overall, the facilitator was satisfied that recommended actions were appropriate and would have preserved a safe situation.

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4.3 Greenwaste Management

The following graph illustrates the tonnage rates for green waste processed for the period, the cumulative tonnes of green waste processed for the year to date and the tonnes of green waste projected to be processed.

May 2018 Summary: An increase in green waste processed at Paget, Hay Point and Sarina sites occurred in May. It is forecast that the total amount of green waste processed in this financial year will be lower than estimated for the budget. This is mainly attributed to the benign weather conditions experienced during the preceding 12 months.

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4.4 Projects

4.4.1 Significant Projects

Waste Services undertakes a range of projects across the business. Projects take the form of capital projects, planning, research and investigations. Information for the significant projects in Waste Services is provided in the table below and was current as at 31 May 2018.

Council Project Management Phases 1. Planning (Plan) 2. Design (Des) 3. Procurement (Proc) 4. Construction (Con)

Indicators On Track Potential Issue Definite Issue

PROJECT PHASE PHASE %

COMPLETE INDICATORS

ORIGINAL BUDGET

DETAILS COMMENTS

Environmental Monitoring Management

Proc 60% Schedule Scheduled Completion Date: 30/04/2018Original Budget: $51,000

The additional CCTV camera to be installed at Hogan’s Pocket Landfill positioned towards the active landfill face was installed in May 2018.

Budget

Other Issues/ Risk

Plant & Equipment

Proc 85% Schedule Scheduled Completion Date: 31/01/2018

Original Budget: $40,800

As part of Council’s wide project to replace aging telephone assets, Paget Transfer Station telephone assets are now included in this project. Funding for this has been provided by the Plant & Equipment Capital project fund.

Planning for this project has occurred.

Budget

Other Issues/ Risk

Leachate Pond Con 90% Schedule Scheduled Completion Date: 31/12/2017

Original Budget: $2,128,000

Actual construction has been completed. The project is in the commissioning phase. This includes some rectification works which are to be performed by the contractor. These works commenced in May 2018.

Once the commissioning has been completed, Practical Completion will be issued.

Budget

Other Issues/ Risk

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4.4.2 Significant Non-Capital Projects

PROJECT PHASE PHASE %

COMPLETE INDICATORS

ORIGINAL BUDGET

DETAILS COMMENTS

Closed Landfill Risk Review

In Progress

20% Schedule Scheduled Completion Date: 30/12/2017


The Workshop on the project has been completed. Council will be briefed on 18 July 2018 on the strategic approach to the project.

Budget

Other Issues/ Risk

Waste Services Contracts Development

In Progress

85% Schedule Scheduled Completion Date: 30/06/2018


The Workshop on the project has been completed. Council will be briefed on 18 July 2018 on the strategic approach to the project.

Budget

Other Issues/ Risk

4.5 Material Recovery Facility Operations

The following graph shows tonnages of materials processed at the MRF.

May 2018 Summary: Operations continued to achieve zero glass fines to landfill. Total waste to landfill was 11 percent of the total tonnage received. This increase is attributable to improved processes in removing waste from the finished recycling product rather than a change in contamination of the material received by the MRF. The current issue with the changes to the domestic market as a flow on effect of the China Market, has seen significant high-level discussions within the industry and Government. Council officers continue to discuss and monitor this emerging issue.

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Inbound Tonnages Product to Market Waste Glass Fines to Landfill

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REGULATORY COMPLIANCE

5.1 Surface Water Discharge Management There were no discharges from the Surface Water dams at Hogan’s Pocket Landfill in May 2018.

5.2 Waste Facility Audits

Internal audits of MRC Waste Facilities continue to be conducted. During May, 13 out of 14 sites were completed.

Inspection Frequency

Number required

% Complete

Completed/ Carryover

Risk Comments

Bi-Monthly May 2018

13 92%

1 carried

over No significant safety, environmental or asset issues identified in audits.

Documents

Engineering and Commercial Infrastructure - Waste Services · 3.4 Community Engagement Waste Services engagement with the community on the services provided is monitored. The following