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"ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs.

"ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

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Page 1: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

"ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL

EXPENSES"

Engagement methods for health, wellness & benefit

programs.

Page 2: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

Barb BrownVice President Florida Public Schools Sales

Trish Neely, CFCIChief Compliance Officer

FBMC Benefits Management, IncTallahassee, Florida

Page 3: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

About FBMC Benefits Landscape 1999 - 2013 Evolving Benefit Needs Engaging Employees in Benefit DecisionsStrategies to Offset Medical Expenses The FBMC Experience –

Wellness & Benefit Engagement Solutions Case Study

Page 4: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

4

ABOUT FBMC

Page 5: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

5

ABOUT FBMCSOME OF OUR CLIENT PARTNERS

Page 6: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

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ABOUT FBMC“FBMC OFFERS THE COMPLETE PACKAGE”

Page 7: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPE 1999 - 2013

Trends in employer-sponsored health coverage containing over three thousand interviews with non-federal public and private firms.

http://kff.org/private-insurance/report/2013-employer-health-benefits/

Page 8: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPEPERCENTAGE OF FIRMS OFFERING HEALTH BENEFITS

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2013

2013 – Employer-sponsored insurance covers 149 million Americans

Page 9: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPE% LARGE FIRMS OFFERING RETIREE BENEFITS

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2013; KPMG Survey of ER-sponsored Health Benefits 1991, 1993, 1995, 1998; HIAA 1988

Page 10: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPEAVERAGE ANNUAL PREMIUMS FOR SINGLE & FAMILY COVERAGE

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2013

Page 11: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPEAVERAGE PERCENT OF PREMIUM PAID BY EMPLOYEES

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2013

Page 12: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPEHEALTH PLAN ENROLLMENT BY PLAN TYPE

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 1999-2013; KPMG Survey of ER-sponsored Health Benefits 1993, 1996; HIAA 1988

Page 13: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPEOF COMPANIES THAT OFFER SPECIFIC WELLNESS PROGRAMS:

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 2013

Page 14: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPEOF COMPANIES THAT OFFER SPECIFIC DISEASE MGT PROGRAMS:

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 2013

Page 15: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPEOF COMPANIES USING WELLNESS PROMOTION STRATEGIES:

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 2013

Page 16: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPE% COMPANIES USING SPECIFIC WELLNESS EVAL STRATEGIES

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 2013

Page 17: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EMPLOYEE BENEFITS LANDSCAPEER OPINIONS OF COST CONTAINMENT STRATEGIES

Kaiser/HRET Survey of Employer-Sponsored Health Benefits, 2013

Page 18: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EVOLVING BENEFIT NEEDS

Insights from MetLife’s 12th Annual U.S. Employee Benefit Trends Study

Page 19: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EVOLVING BENEFIT NEEDS FINANCIAL UNCERTAINTY

Insights from MetLife’s 12th Annual U.S. Employee Benefit Trends Study

Page 20: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EVOLVING BENEFIT NEEDSEMPLOYEES WANT CHOICES

Insights from MetLife’s 12th Annual U.S. Employee Benefit Trends Study

Page 21: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EVOLVING BENEFIT NEEDS PHYSICAL WELLNESS

Insights from MetLife’s 12th Annual U.S. Employee Benefit Trends Study

Page 22: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

EVOLVING BENEFIT NEEDS FINANCIAL WELLNESS

Insights from MetLife’s 12th Annual U.S. Employee Benefit Trends Study

Page 23: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

ENGAGING EMPLOYEES OFF SETTING MEDICAL EXPENSES

Page 24: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

ENGAGING EMPLOYEES OFF SETTING MEDICAL EXPENSES

Insights from MetLife’s 12th Annual U.S. Employee Benefit Trends Study

How to Help Employees be Better Benefit Consumers

Page 25: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

How did you participate in the enrollment process?

Online Enrollment Counselor

Both Enrollment Counselor and Online

Other Did not participate0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

17.5%

55.0%

26.5%

1.0% n/a< 1%

85.0%

10.0%2.0% 2.0%

Palm Beach Duval

The FBMC Experience What District Employees Told Us

Page 26: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

Which of the following enrollment methods do you prefer?

0%

20%

40%

60%

21% 11%

58%

11% 0%

24%

n/a

57%

7% 11%

Palm Beach Duval

The FBMC Experience What District Employees Told Us

Page 27: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

ENGAGING EMPLOYEES - OFF SETTING MEDICAL EXPENSESEDUCATION AND ENGAGEMENT IS ESSENTIAL

Page 28: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

OFF SETTING MEDICAL EXPENSESMEDICAL INSURANCE

Page 29: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

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OFF SETTING MEDICAL EXPENSESCRITICAL ILLNESS INSURANCE

Sample Provider Partner

Page 30: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

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OFF SETTING MEDICAL EXPENSESPERMANENT LIFE INSURANCE WITH LIVING BENEFITS

Sample Provider Partner

Page 31: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

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OFF SETTING MEDICAL EXPENSESACCIDENT INSURANCE

Sample Provider Partner

Page 32: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

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OFFSETTING MEDICAL EXPENSESHOSPITAL INDEMNITY INSURANCE

Sample Provider Partner

Page 33: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

THE FBMC EXPERIENCE LEARNING LIBRARY

Communications & Education

Informational Videos and Benefit Information

Page 34: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

OFF SETTING MEDICAL EXPENSESACCIDENT INSURANCE

Page 35: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

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Award-Winning Enrollment Communications Team

THE FBMC EXPERIENCE THEMED ENROLLMENT COMMUNICATIONS

Page 36: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

Recognized all M-DCPS work locations that successfully achieved a 30% “commitment” to participate in the new Well Way initiates.

Walk to be Fit Health Coach and Advisor Disease Management Health Assessment

Case Study: M-DCPS Green Light Incentive Program

Reward:$100.00 Fitness PackageBoard Recognition (Top Locations)Trophy/Plaque

Page 37: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

CASE STUDY: M-DCPS GREEN LIGHT INCENTIVE PROGRAM

ENROLLMENT PROCESS

Page 38: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs
Page 39: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

Optimal Comp Statement

CASE STUDY: M-DCPS GREEN LIGHT INCENTIVE PROGRAM

Page 40: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

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THE FBMC EXPERIENCE ENROLLMENT TECHNOLOGY

Benefits Management Center Open Enrollment, New Hire, Change in Status

Page 41: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

77%

23% Engaged in a

Well Way Program

Did not engage

Of the employees that were seen…

M-DCPS Green Light IncentiveTHE RESULTS

8,006 EE committed to enrolling in a Well Way

Program

# of Well Way Programs in which one employee engaged

Page 42: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

M-DCPS GREEN LIGHT INCENTIVE THE RESULTS

Page 43: "ENGAGING EMPLOYEES IN BENEFIT DECISIONS: OFF SETTING MEDICAL EXPENSES" Engagement methods for health, wellness & benefit programs

THANK YOU!www.FBMC.comFBMC Benefits Management, Inc

Tallahassee, Florida

Trish Neely, CFCIChief Compliance

[email protected]

Barb BrownVP, Florida Public

Schools [email protected]