Engaging Activities for Corporate Training: Learning Is ... · 9/19/2017 · Engaging Activities for Corporate Training: Learning Is Fun Again! Some content is better suited for

Engaging Activities for Corporate Training: Learning Is Fun Again!

Mykhaylo Zakryzhevskyy, Instructional Designer, Grange InsuranceTiffany Herron, Sales Talent & Training Manager, Grange Insurance

The Conference Center at OCLCSeptember 17, 2019


Tell me, and I forget.Teach me, and I learn.Involve me, and I remember.

~ Benjamin Franklin


Learner Engagement Overview

In-person vs. Virtual Training Environments

Popular Web Conferencing Tools: Features

Communication Tools and Engagement Activities

Designing Your Own Engagement Activities (Practice Activity in Groups)

Wrap Up

Agenda


Communication Cards

FRONT BACKRaise Hand Hand DownAgree DisagreeSpeak Louder Speak SofterSpeed Up Slow DownLaughter ApplauseTrue FalseQuestion CommentOption A Option BOption C Option D


Raise your hand if you have ever experienced being disengaged in atraining session. What made this session that way?


Learner engagement happens when your participant proactively decides to make an investment in learning.

Your learner is only as engaged as you design for them to be.

If engaged, your participant will practice higher level critical thinking skills and will incorporate your material into their lives.

Learner engagement leads to meaningful learning experiences.

Lessons Learned: Learner Engagement


If you don’t want to sit through your boring class, no one else does either.


What are your strategies for learner engagement?


Start with solid curriculum that connects to the learner’s desired outcome

Know your learners’ needs to increase intrinsic motivation

Create an environment of openness for communication and feedback

Use interactivity employing a variety of tools

Reward learners for engagement

Use real-life activities and relatable simulations

Tips for Learner Engagement


Your web workshop is only as good as what you have designed.


Some content is better suited for face-to-face training sessions, while other content is more appropriate for virtual training.

In virtual environments, the session must be designed with technology in mind.

As Hogle (2017) points out, multitasking becomes a big deal in virtual training: present, run technology, and engage learners.

Learners sometimes need to overcome certain technical issues in virtual environments.

In-person vs. Virtual Training Environments


Webinar vs. Virtual Training

Webinar Virtual TrainingGoal is to inform the participant and ultimately sell services or a product

Goal is to inform and develop certain skills (teach how to fish)

The leader is predominantly in charge of running the show

The leader is the facilitator with participants being engaged at most times

Learners are consumers of information Learners are co-creators of their learningInteractivity is low Interactivity is highAlmost no engaging activities Multiple engaging activities


Popular Web Conferencing Tools: FeaturesPick the right tool!

Adobe Connect Zoom Webex Stream Skype for Business

GoToMeeting

Ease of use challenges

Intuitive user interface

Widely used, easy meeting set up

Rather new, low familiarity

Usage is not always intuitive

Intuitive user interface, ease of use

Reusable layouts, customizable pods

Ease of sharing with one touch, great audio & video

Industry recognition & serving high-profile clients

Opportunity to invite a great number of participants

Many essential features available

Well balanced mix of features

Ability to collaborate privately with other hosts

1,000 video participants & 10k viewers

Great integration with Office 365, Salesforce, etc.

Great Microsoft Office integration

Outlook add-in available

Integrated with outlook


Translating ILT and vILT

Instructor-Led Training Virtual Instructor-Led Training

Conversation, asking questions, real-time polling

Conversation, chat, real-time polling

Group work Breakout rooms

Interaction: agreeing/disagreeing, raising hand, laughing, applauding etc.

Interaction: agreeing/disagreeing, raising hand, laughing, applauding etc.

Assessments/quizzes Assessments/quizzes

Whiteboard and flipcharts Whiteboard and annotations in slides

Handouts Sharing files


If you do it in a class, do it online (even more so).


Find communication tools in the toolbar on the top. There are several options for your participation:

• Raising your hand• Agreeing/disagreeing• Stepping away• Laughing• Applauding

You can ask the presenter to …• Speak louder/softer• Speed up or slow down

Give me a green check if you have found the button for the tools, and you are ready to move on.

Communication Tools and Engagement Activities


Learners by default don’t want to participate in virtual environments; you have to design for them to participate.


Get together in groups. Pick a group facilitator.

Task: As a group, think of a 1-hour training session you have to deliver. Your type of delivery will be assigned: virtual or in-person.

Come up with 4-6 engaging activities for your training. The group facilitator will debrief everyone when your time is up. You have 10 min.

Designing Your Own Engagement Activities


Please provide your feedback regarding the content and design of the session using Poll Everywhere.


Christopher, D. (2015). The successful virtual classroom: How to design and facilitate interactive and engaging live online learning. New York: AMACOM.

Freifeld, L. (n. d.). Online vs. in-class success. Retrieved from https://trainingmag.com/trgmag-article/online-vs-class-success/

Gates Corbett, W. & Huggett, C. (2009). Designing for the virtual classroom. Infoline, 26(0911), 1-17.

Hogle, P. (2017). Three key differences between in-person and virtual training. Retrieved from https://learningsolutionsmag.com/articles/2252/three-key-differences-between-in-person-and-virtual-teaching

References

Q & A

Documents

Engaging Activities for Corporate Training: Learning Is ... · 9/19/2017 · Engaging Activities for Corporate Training: Learning Is Fun Again! Some content is better suited for