Energy Sector © Siemens AG 2009 Energy Transmission and Distribution Services Business unit presentation

Energy Sector© Siemens AG 2009

Energy Transmission and Distribution Services

Business unit presentation

T&D Services 2010 Energy SectorPage 2

© Siemens AG 2009© Siemens AG 2010. All rights reserved.

Content

Organization

Mission and Vision

Portfolio / Market

Challenges and Chances


© Siemens AG 2009

Organization Siemens Energy Sector - Answers for energy supply

Energy Products and Solutions - in 6 Divisions

Power Distribution

Power Trans-mission

Energy Service

RenewableEnergy

Fossil PowerGeneration

Oil & Gas


© Siemens AG 2009

Management

Asset Services (AS)

Power Technologies International (PTI)

Network Consulting Software Solutions Power Academy TD

Metering Services (MS)

T&D Sales17 Service Centers

CEO: Dr. A. Heine

CFO: Ms. G. Sturm

OrganizationT&D Services Portfolio

Network Services Service Projects Monitoring Diagnostics and Cable Services Transformer Services Switchgear and Field

Services

Smart Metering/MDM Grid Metering Commercial & Industrial

Metering/Energy Management

Smart Grid & Electric Vehicle Metering

Operational Services


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Organization T&D Services – our approach to the market

Our international Service Center structure provides market access locally

SC Pacific

SC Africa

SC CEE

SC Italy

SC France

SC Brazil

SC Mesoamérica

SC South Asia

SC Middle East

SC Germany

SC InternationalSC Scandinavia

SC Netherlands

SC Iberia

SC Austral Andina

SC USA

SC UK

Local presence in 33 countries


© Siemens AG 2009

Power TechnologiesInternational(PTI)

AssetServices(AS)

Metering Services (MS)

Organization T&D Services within the Energy Conversion Chain



Content

Organization

Mission and Vision

Portfolio / Market



© Siemens AG 2009

E D SE Mission and Vision

Mission

We provide Expert Solutions & Services for Energy Networks

Vision

We will set the Market Benchmark for Solutions and Services enabling the Networks of the Future



Content

Organization

Mission and Vision

Portfolio / Market



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Network Services

Substation (S/S) Services

Product-related Services

Our Strengths

Supplied more than 4.000 Medium Voltage retrofit trucks over 5 years Repair and maintenance of more than 3.000 High Voltage bays per year More than 30 Operation & Maintenance contracts effective More than 150 service contracts effective Supplier for condition monitoring solutions for installed and new substation assets Remote Diagnostic capabilities for all kind for network assets

Brand responsibilities: Siemens (International), Reyrolle (UK); Merlin Gerin (France); Magrini Galileo (Italy), Elin Holec High Voltage (Netherlands), Allis Chalmers (USA)

Remote Diagnostic Centre

Grid Integration WPService T&D equipment WP

Trafo Servies

O&M (e.g. HVDC Link)

MV RetrofitMaintenance, Spare Parts, Refurbishment, Upgrades, Extension

Portfolio Asset Services

Network Services Service Projects Monitoring Diagnostics and Cable Services Transformer Services Switchgear and Field Services


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Customer: National GridMoyle Interconnector Country: UK and Ireland

O&M Reference

Customers process house is validated and verified by our expert system, to increase reliability and quality of link

Reduce operational expenditures of network

Allows for faster detection of problems with the link

Customer Benefits

Requirements

Moyle Interconnector is a 500 MW High-Voltage direct current (HVDC) Link between Scotland and Northern Ireland

Service and Maintenance contract to secure functionality of HVDC-connection

Maintenance management and asset reporting

Computerized maintenance management system

Spare parts management

Outage planning and Safety management

24/7 365 days a year on-call support, need for immediate on-call help in the case of a fault situation



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Improvement of service quality Reduction of manpower costs of interventions for false signals and

alarms Optimization and reduction of costs of maintenances Reduction of shutdown times of power plants

Currently are 14 wind farms connected

Remote Diagnostics Service Center Monitoring of the equipments´ and plants´ condition Parameters measurements and recording of alarms, events … Equipment operations Reporting and data storage

Reference

Customer Benefits

Requirements



© Siemens AG 2009

I&C MeteringSmart Metering

Grid Metering

Our Strengths

Operating a portfolio of 10,000,000 customers in the UK Performing over 150,000 field jobs per day in the UK Consult, design, build and operational services for traditional and smart metering Sole provider of gas prepayment metering services in the UK Full domain expertise across all aspects of utility process and systems integration Class-leading partnerships with eMeter, L&G, SAP, IBM, Software AG Recognized partner for Meter Data Management implementation

PortfolioMetering Services

Smart Metering/MDM

C&I/Energy Management

Grid Metering

Smart Grid & EV Metering

Operational Services


© Siemens AG 2009


Customer: UmetriqCountry: Germany

Reference

Customer Benefits

Requirements

Support the customer adapting the MDMS to the newly defined process landscape and existing infrastructure of a metering service provider

Provide core components for meter data acquisition and an advanced meter data management system

Meet all requirements of the German Energy Management Act (monthly billing; provision of load-variable, daytime dependent tariffs)

Provide a reliable, proven and scalable MDM System

Innovative smart metering solution for meter data acquisition and data management

Holistic solution based around the meter data management system (MDM)

Enables the customer to expand its position as an independent metering services provider in a liberalised metering market for up to 3 million meter points


© Siemens AG 2009

Reference

Customer: AirtricityCountry: The United Kingdom

Customer Benefits

Exceptional reliability and accuracy over installed lifetime.

Provides robust, low maintenance, high redundancy solutions with options for remote monitoring and diagnostics.

Depth of functionality provides Dynamic System Monitoring (DSM), Quality of Supply (QOS) indications, revenue metering and fault recording.

Design, build and installation of high-accuracy metering systems for offshore and onshore connection of a 504MW wind farm located 26Km off the English coast.

140 3.6MW wind turbines, across two sites, are connected via three 132KV cables to a new substation at Sizewell in Suffolk.

Metering system comprised of 16 COP2 0.5s metering circuits in the offshore substation linked to 3 circuits at the on shore substation.

Requires delivery of full onshore and offshore provisioning service.


Requirements

Customer Benefits


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Network Consulting

Software Solutions

Power Academy TD

Our Strengths

Operate worldwide on a manufacturer neutral basis Global market leader in network consulting and software solutions for power system

analysis and design with the competence in system planning, power system dynamics, power quality and protection

Network Consulting: 550 consulting projects per year Software Solutions: 1.500 SW customers 19 locations in 15 countries worldwide

Network Consulting

Software Solutions

Power Academy T&D (Training)

PortfolioPower Technologies International


© Siemens AG 2009


Siemens Power Academy TD

Scope

Scheduled or customized trainings…..for Transmission & Distribution Systems incl. Smart Gridsat Power Academies or Customer Siteslocations worldwide with more than 13.000 trainees per year

Improving grid operation by leveraging all product features Increasing operational safety by building experience in practical

exercises Supports technical decision making Professional course execution in small groups High practical relevance by interactive integration of real case studies

Single courses and workshops: theory, practice, combination of both

Competence Development Programs Certification of different knowledge levels Training Packages: Technology & Business; various technical

disciplines Assessments of technical personnel Customer Benefits


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Customer: Lillgrund Wind FarmCountry: Sweden

Customer Benefits

Comprehensive network study for grid interconnection and offshore wind farm network Network structure and neutral grounding scheme Power flow calculations Short circuit current calculations Protection system design and relay coordination Design of earthing system Analysis of harmonics

Optimum design for offshore wind farm network and grid interconnection

Technical performance meeting all requirements Economic optimization for given technical specifications Safe operation standards Reliability in operation

DescriptionCase Study

Customer Benefits



© Siemens AG 2009

Customer: PowerlinkCountry: Australia


DescriptionCase Study

Customer Benefits

PSS® Product Integration: PSS®E + MOD® + PSS®ODMS Software Comprehensive enterprise network modeling solution for both Planning and Operations network model data Creation of an entirely new PSS®ODMS module

Project Modeling, for interactively managing planned network projects in advance of commissioning and exporting future cases to PSS®E upon demand

Migration of base model and planned project data from Powerlink’s legacy system into PSS®ODMS

Understand the Past with ODMS + PI Historian Re-enact the sequence of events in the network Investigate how to avoid future contingencies

Manage the Present with ODMS + EMS/SCADA Improve reliability though CIM/XML format real-time data from multiple

EMS/SCADA systems

Secure the Future with PSS/E + MOD Model, preview and verify planned network changes in advance of

commissioning Identify the system reliability limits and plan for reinforcements


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Ensuring availability 24h a day

Central contact for all questions concerning Energy Sector

Ensuring responsiveness Boosting customer

satisfaction

Call Center operation (ECSC) Dispatch competency (Energy, Siemens) Customer Support Management (CSM) database First-Level-Support / Back office Contract customer assistance Emergency process Complaint and escalation management Outbound surveys Evaluations

Mission Portfolio

Process

PortfolioEnergy Customer Support Center

Customers

CSM database

Energy Guideline Customer Support

ECS steering committee

1st-Level, central

Energy Customer Support

central 1st-level decentralized 2nd-level

Experts in BUs/Regions

Support Agents

Customers


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O&M, performance contractingof T&D systemsfor renewables(windfarms, solar, small hydro)

Bild

Different kinds of SF6 services to avoid drastic green house consequences (e.g. evacuation monitoring and training)

Remote Service offerings to predict and avoid complete failures up to blackout situations

Design of Transmission Network for MASDAR by PTI Consulting Team

Meter Data Management implementation as one core element of Smart Metering

System Analysis and Consulting by PTI

PortfolioT&D Services’ comprehensive portfolio supports Siemens’ global environmental initiatives


© Siemens AG 2009

Future market trends

Size of installed base

Maturity of installed base (>30 years)

Technical knowledge of staff

Market liberalization

Service mentality

Drivers for ‘T&D services’ specifics

Operation & Maintenance for Renewables

eCar Infrastructure

Consulting Network Services

Retrofit Solutions

Smart Metering Services / Smart Grid

Markets Strongest markets for T&D Services – still traditional economies

Pacific

Germany

South WestEurope

North WestEurope

USA

Major markets

Contribution of clusters to World SE Market 2008



Content

Organization

Mission and Vision

Portfolio / Market



© Siemens AG 2009

Challenges and ChancesFuture energy supply and related challenges

Demographic dynamics

Population growth:7.5 bn in 2020 (+1.1 bn)

Power consumption:+5.2% p.a. in emerging regions and 1.4% in developed world

Megacities (>10 million inhabitants): 27 megacities in 2025

Resource scarcity

Geopolitics:70% of world oil and gas supplies only in a few countries

Fuel diversity:100% increase in oil prices over last 2 years accelerates shift to broader fuel mix

Environmental focus

Global emissions:40% increase in air pollu-tion over past 20 years

Climate change:Global warming limited to an average increase of 2 degrees Celsius

Three global megatrends in the energy sector

Quellen: UN, IEA, Stern


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High supply quality

Aging infrastructure

and lack of experts

Greater network complexity and vulnerability

Increased energy trading

Operational factors

Network conditions and requirements

External influences

Power quality

Costpressure

Legal and regulatory

framework

CO2 reduction

Integration of renewable energy

sources

Increasing distance between

generation and load

Fluctuating in-feed

Integration of distributed energy resources

Integration of intelligent buildings

Energy efficiency

Challenges and ChancesChanging needs, growing demands


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Challenges and ChancesThe solution: Smart Grid


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• Product Related Services • Value Added Services • Network Services

Continuous improvement of customer‘s Competitive position

Condition Assessment

Evaluation

Recommendation Consulting

Specific skills, e.g. Condition Assessment Software Development Remote Diagnostic Services

Management skills, e.g. Fleet management capabilities

for all assets (O&M contracts) Systematic supplier qualification Smart Metering value chain “Environmental” portfolio Project Management

Further best practice exchange and process harmonization

Both organic growth and by acquisition

Achieve better coverage with systematic customer feedback and better share results across organization

Transparency describe and quantify value for main customer groups

Develop and communicate comprehensive Siemens answer from customer‘s perspective

Deep understanding of our customer’s value chain and levers to improve their competitive position

Definition of the entry point in to closed loop, comprehensive customer care

Continuous development of our own competencies

ServiceStrategy

Challenges and ChancesT&D Services’ Strategic Direction


© Siemens AG 2009

Remote Diagnostic Center (Italy)

PSS®E Enhancements

Meter Data Management

Challenges and ChancesRecent Innovations@T&D Services

The Remote Diagnostic Center assures to all connected wind farms the monitoring of the equipments´ and plants´ condition while a significant cost reduction can be realized, due to less maintenance costs and higher plant availability

The PSS®E software version 32 includes a number of dramatic enhancements driven by customer requests. PSS®DB improves data handling and compatibility. Several upgrades to the graphical user interface add capabilities for results presentation and analysis. Algorithmic updates strengthen the performance in Substation Reliability Assessment, (n-1-1) analysis and in power flow and dynamic calculation.

Frequency of overloadsFrequency of overloads

Meter Data Management Systems (MDMS) form the core of the “meter-to-bill” Smart Metering solutions, enabling utilities to realize the advanced functionality of Smart Metering & Smart Grid. In association with partner eMeter, Siemens MDMS deployments are innovative in many aspects (e.g. proven market leading scalability to 20m meter points).


© Siemens AG 2009

I would like to offer my thanks to the Asset Services team who was a tremendous help in getting us back on line in a timely manner.

Project Management, Yanke Energy, USA

Siemens personnel dealt with are knowledgeable, professional, and provide equal or better service than other manufactures.

Maintenance Department, WAPA, USA

Siemens is one of the organizations with which we’d naturally choose to undertake a Joint Activity Solutions project. Because of its size, stability and financial strength, it’s clearly going to bethere for us in the future.

Network Strategy Department, National Grid, UK

I would like to pass on my personal thanks to you and your team in achieving the strategic cutover as planned. It is clear that the two teams have worked well together to reach thismilestone.

Transformation Department, British Gas, UK

Challenges and ChancesCustomers evaluation of our T&D Services performance


© Siemens AG 2009

Prevent Detect Respond

Compliance investigations

Compliance reviews

Compliance controls

Consequences for misconduct

Global case tracking

Monitoring effectiveness

Integration in personnel processes

"Tone from the Top"

Compliance Organization

Compliance Helpdesk (incl. Global Ombudsman function)

Training

Policies, Proceduresand Compliance Tools

Program communication

Centralization

Conti-nuous

improve-ment

Our Compliance Program instills this awareness in all of our managers and employees

Challenges and Chances Compliance is an essential part of integrity, and fundamental to our business

Energy Sector© Siemens AG 2009

Thank you

Documents

Energy Sector © Siemens AG 2009 Energy Transmission and Distribution Services Business unit presentation