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Energy Express

.

A New Model for the Integrated Delivery of Efficiency Measures to Millions of Homes

Copyright Reflex Europe Ltd 26th Feb 2012

This presentation is provided in

confidence for the recipient only and is

not intended for wider circulation.

Contents

Current status - Fragmented delivery model

New approach - Integrated delivery of efficiency measures

A natural alliance - Public & private sectors and occupants

Current status

Fragmented delivery model

Current situation ... home occupants

Occupants wish to save energy.

The three main drivers are cost, comfort & conscience

But there are too many choices: A lack of clarity about appropriate measures

A lack of assurance about value and quality

Support is available for isolated measures

But a truly integrated approach has not been developed

Occupants are concerned about disruptions and making the right choices (return on investment)

The result - Indecision and inertia

Current situation … public sector

Public sector is motivated to promote energy efficiency to:

Secure energy supplies

Meet emissions reduction targets

Grow jobs and the economy

Satisfy public expectations

But budgets are limited

Measures need to be very cost effective with early impact

Current situation … public sector

Successful government backed schemes already exist

They generally target individual measures: e.g. insulation, boiler replacement

They rely on channelling existing local services

They focus on hardware and not behavioural issues

They often target specific social groups (e.g. the elderly)

The scale and speed of implementation has been limited

Generally the approach has not become a stepping stone to further measures

Current situation … technology and service providers

Many good solutions exist for improving energy efficiency

But these solutions are generally not reaching the market

Current delivery focuses on individual solutions, such as boiler replacement and insulation services

Such measures are effective, but can also be costly and disruptive for occupants

They can also be difficult to integrate with existing systems creating further barriers to take up.

Current status – some conclusions

Houses are complex systems

Integrated interventions are needed to optimise results

There remain many barriers to engagement of occupants

Occupants need professional support, including: Guidance on the most effective measures

Assurances on return on investment

Access to the best providers

Fully supported implementation

Behavioural issues are also important so education and communication will also be key

Reflex Marine Workshop - 2011

Market delivery

mechanism

Occupant engagement

… there are still two elephants in the room

New approach

Integrated delivery model

What the market needs

The engagement of the large majority of occupants

Access to the best proven technology

Pre-planned energy efficiency programmes Many decisions can be generic for different housing groups

So interventions can be planned without access to the property

Occupants need to be supported through the process

Engagements should also address behavioural issues (education and communication)

Energy Express delivery mechanism

Strand 1 – A strategic evaluation of the property market Prioritise housing groups with higher potential impact on emissions

Social factors can be considered (e.g. the needs of poor or elderly)

Match intervention programmes to home and occupancy types

Strand 2 – Generic evaluation of the technology Guiding principles … select according to cost, energy reduction,

ease of implementation and occupant acceptance

Strand 3 – Delivery mechanism Development integrated implementation programmes

Small teams (2-3 persons) carry out short (2-4 hr.) interventions

Behavioural issues are should be addressed

Create a strong identifiable national (international) brand

Energy Express logo on all documentation and material

Fleet vehicles identified by logo

Uniformed technicians

Franchise companies must comply with the branding policy

Energy Express

Creating a strong brand

Example Energy Express solutions

For criteria for solutions shall be as follows:

Quick and easy to install

Minimum disruption for the occupant

Providing an early return in investment

Intuitive user friendly solutions (e.g. no complex controls)

Many are of nominal cost e.g. carefully placed information.

Ten examples are given in the following slides

Water saving shower

Cuts water & energy bills by up to 50% with no loss in performance.

£25.00

Radiator reflectors

Reflectors can produce substantial energy savings by directing heat away from walls into the room

Low energy lighting

Smart meters

Colour coded meters - Intuitive feedback helps consumers to save energy

Smart showers

In line flow control can save 11 000 L of water (£42) p.a. and a shower timer to educate the kids!

Centralised standby control

Centralised controls allow multiple devices to be shut down at the press of a button

Energy saving glazing films

Advances in plastic film technology assists with heating in winter and cooling in the summer

Easy fit secondary glazing

Magnetically installed secondary glazing

Radiator boosters

Boosters can radically improve the efficiency of conventional water filled radiators

Information

Information can be creatively placed around the home advising and encouraging on how to save energy.

A natural alliance

Public & private sectors and occupants

A public-private partnership

Energy Express aims to partner with public sector would:

Oversee the impartial evaluation of measures

Set standards for implementation

Provide supporting financial structures

Provide a legal framework and public assurances

Assist with harmonisation across national boundaries

Energy Express method

Intervention strategies are planned nationally

Develop implementation models for generic housing groups

In effect the assessment is generic in nature, but implementation is fine tuned according to the situation on the ground

This reduces costs, simplifies and speeds first phase implementation

Business model

Major potential in a sector set for rapid growth

Technology

providers

Government

goals

Customers

Market delivery model – Key players

Energy

Express

The method

Centralised evaluation of products and solutions

Regionally franchised Energy ExpressTM

home service

Skilled technicians trained to high standard at regional centres

Large scale implementation - neighbourhood at a time

Simple and attractive commercial model

Energy Express – The centre

A central organisation will:-

Study domestic energy consumption

Evaluate technology and solutions for cost effective reductions

Develop strategies for large scale measures for generic property groups (e.g. terraced house)

Develop delivery protocols with appropriate products and work processes

Coordinate and accredit all training

Oversee local franchises ensuring consistent high standards

Field service outline

A mobile house to house service

Review utility bills (collaboration with utilities) to flag inefficient consumption

Evaluate properties – thermal profiling

Evaluate appliances and consumption habits

Simple consumer advice (verbal & literature)

Target immediate low cost upgrades (Phase I)

Provide ‘user friendly’ consumption reports with recommendations

Provide estimates for upgrades (Phase II)

Plan and support further phases of upgrade

Benefits for government

Major contribution to reducing emissions Meeting European and national objectives

Job creation and growth of the knowledge based economy

Improved competitiveness through energy efficiency certification

Stimulation of technological innovation

Reduced fossil fuel imports and improved energy security

Environmental improvement

Benefits for business

Major growth opportunity for domestic energy efficiency

Low risk market – the need to improve energy efficiency will continue to grow

Creation of qualified jobs

Stimulation of technological innovation

Benefits for occupants

Saving on utility bill (electricity, water & gas)

Increased comfort (heating and cooling)

Reducing the environmental impact of energy consumption (unnecessary emissions)

Increase home value with energy efficiency certification

Energy Express - Summary

A pragmatic and cost effective solution for large scale upgrades to the national housing stocks

A reliable method to achieve early and deep cuts in domestic energy consumption

A very popular measure that will save consumers money and increase comfort

A measure to create job and build a skill based economy

Thank you!

Energy Express – February 2012

Energy Express

I always wondered why somebody doesn't do something about that. Then I realized I was somebody. Lily Tomlin