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ENERGIZING COMMUNITIES Tom Bregman Director – Energize New York

Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

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Page 1: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

ENERGIZING COMMUNITIES

Tom Bregman Director – Energize New York

Page 2: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

• Chartered in 2010

• Consortium of 14 15 municipalities

• Wide diversity of communities

• Collectively address variety of energy & local sustainability challenges

• Create economies of scale

• 250,000+ residents

• 60,000+ homes (1-4 family)

Northern Westchester Energy Action Consortium

Page 3: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

We are in the Trust Building Business

Page 4: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

Leading by Example Pledge

Page 5: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

• Build credibility in the community to enable message and messenger

• Embed with municipalities & local trusted sources

• Align with community goals, program & organizations

• Develop close relations with key organizations & community leaders

• Promote desired behavior through modeling by local leaders (by example)

• Leverage available municipal & civic resources for messaging

• Assure multiple homeowner touch points (360 degrees)

• Cultivate & leverage hyper-local media for messaging

• Develop & enhance service delivery (ECC)

• Focus on our simple message – Comfort & Savings

Open to our Messaging

Page 6: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

Dirty Little Secrets

• Leads are useless unless homeowners complete EE upgrade work

• We focus on QUALITY LEADS & discourage low quality lead generation

• Better to have fewer high quality leads (more on that and cost/lead later)

• Lead generation sources in order of volume & quality:

• Sponsored community events & presentations

• Hyper-local free media (e.g. blogs, Patch, etc.)

• Energize social media platforms & web site

• Hyper-local paid media (very small budget)

Page 7: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

We are What we Measure

DOE Better Buildings Grant - $1.26M

Marketing dollars expended - $296k

• Total # of upgrades – 180

• Total # of Assessments – 427

• Total # of qualified leads – 626

• Total # of Energize sign ups - 878

Barriers & Filters

Page 8: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

How Am I Doing Mom?

UPGRADE = $1,644 Assess to Upgrade = 42%

ASSESSMENT = $693 Qual Lead to Assess = 68%

RESERVATION = $473 Sign-up to Qualified Lead = 71%

ENERGIZE SIGN UP = $337 Contact to Sign Up <> 50%

Page 9: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

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2003 2004 2005 2006 2007 2008 2009 2010 2010 2011 2012*

NWEAC Launched 2 per. Mov. Avg. (NWEAC)

Production - 2003 to Present

> 50%+ production in 18 months

Page 10: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

Production by Municipality

49

12 12 10

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5 5

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6 7 5

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Page 11: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

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Comparative Regional Production

-30%

-2%

21%

123%

265%

50%

0%

50%

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50%

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50%

00% NYS MHV Westchester NWEAC Launched Munis

Year-over-Year performance at 5 scales

Page 12: Energizing Communities - Energy.gov · Energizing Communities Author: Energize New York Subject: Presents Energize New York's tactics for building trust with community leaders and

Tom Bregman

Director – Energize NY

845-300-2877

[email protected]

www.energizeNY.org