ENERGIZED TO SURVIVEENERGIZED TO SURVIVE

Chief Melvin MurdockChief Melvin Murdock

OSU-Tulsa PoliceOSU-Tulsa Police

“All things are ready, if our mind be so.”

― William Shakespeare, Henry V

ACTIVE SHOOTER RESPONSEACTIVE SHOOTER RESPONSE

BOMB THREATSBOMB THREATS

DEMANDING AND AGGRESSIVE DEMANDING AND AGGRESSIVE PEOPLE PEOPLE

PANIC BUTTONSPANIC BUTTONS

RESOURCES RESOURCES

ACTIVE SHOOTER ACTIVE SHOOTER RESPONSE RESPONSE

MENTALITY OF ACTIVE MENTALITY OF ACTIVE SHOOTERSHOOTER

Active Shooter’s intent is to kill and injureActive Shooter’s intent is to kill and injure This necessitated a change in tactics by law This necessitated a change in tactics by law

enforcementenforcement Losses can be mitigated with a survival mindset Losses can be mitigated with a survival mindset

comprised of three components: comprised of three components: AwarenessAwareness PreparationPreparation RehearsalRehearsal

UNSECURED AREASUNSECURED AREAS

If you find yourself in an open area, immediately If you find yourself in an open area, immediately seek protectionseek protection

Put something between you and the shooterPut something between you and the shooter Is escape your best option? Do you know where Is escape your best option? Do you know where

the shooter is? Is escape immediately available?the shooter is? Is escape immediately available? Administrators, do you know your building Administrators, do you know your building

plans?plans? If in doubt find a safe area and secure it the best If in doubt find a safe area and secure it the best

way you canway you can

SURVIVAL MINDSETSURVIVAL MINDSET

Become attuned to work environmentBecome attuned to work environmentElevatorsElevatorsComputer MonitorsComputer Monitors

Predetermined mindset will help you Predetermined mindset will help you take rapid, effective actionstake rapid, effective actions

WHAT TO REPORTWHAT TO REPORT

Your specific locationYour specific location - Building name- Building name - Office/classroom number- Office/classroom number. Number of people at your specific location. Number of people at your specific location. Injuries. Injuries - Number of people injured- Number of people injured - Type of injuries- Type of injuries

DEALING WITH DEMANDING DEALING WITH DEMANDING AND AGGRESSIVE AND AGGRESSIVE

PEOPLEPEOPLE

If you are dealing with the person, then make If you are dealing with the person, then make their behavior a condition of your help. (i.e. “I their behavior a condition of your help. (i.e. “I can help you, but only if you calm down.”)can help you, but only if you calm down.”)

Use boomerang lines, such as, “You are getting Use boomerang lines, such as, “You are getting angry again, and I’m trying to help you,” or “We angry again, and I’m trying to help you,” or “We are past that, so let’s focus on what we can do at are past that, so let’s focus on what we can do at this point.” Use of a phrase like this helps keep this point.” Use of a phrase like this helps keep them focused on the issue at hand.them focused on the issue at hand.

Keep the conversation “future focused” instead of Keep the conversation “future focused” instead of focusing on the past. Once you get the gist of the focusing on the past. Once you get the gist of the person’s complaint, try to keep them focused on person’s complaint, try to keep them focused on “what we can do from here on” and don’t dwell “what we can do from here on” and don’t dwell on the past.on the past.

ALWAYS HAVE A PLAN!ALWAYS HAVE A PLAN!

DEALING WITH DEMANDING AND AGGRESSIVE PEOPLE

Physical characteristics:Physical characteristics:Red or flushed faceRed or flushed faceRaised voice or very soft voice Raised voice or very soft voice

(extremes)(extremes)Breathing heavyBreathing heavyHands balled up as fistsHands balled up as fistsVeins protruding in face and or handsVeins protruding in face and or handsClothes in disarrayClothes in disarraySmell of alcoholSmell of alcohol

SIGNS TO WATCH FOR

DO Project calmness; move and speak slowly, quietly, and Project calmness; move and speak slowly, quietly, and

confidently.confidently. Be an empathetic listener; encourage the person to Be an empathetic listener; encourage the person to

talk and listen patiently.talk and listen patiently. Focus your attention on the other person to Focus your attention on the other person to

demonstrate that you are interested in what he or she demonstrate that you are interested in what he or she has to say.has to say.

Maintain a relaxed yet attentive posture and position Maintain a relaxed yet attentive posture and position yourself at a right angle rather than directly in front of yourself at a right angle rather than directly in front of the other person.the other person.

Acknowledge the other persons’ feelings. Indicate that Acknowledge the other persons’ feelings. Indicate that you can see he or she is upset.you can see he or she is upset.

Use delaying tactics which will give the other person Use delaying tactics which will give the other person time to calm down. For example, offer a drink of water time to calm down. For example, offer a drink of water (in a disposable cup).(in a disposable cup).

DO NOTDO NOT Never belittle the person or make him or her feel Never belittle the person or make him or her feel

foolish.foolish. Criticize or act impatiently towards the agitated Criticize or act impatiently towards the agitated

individual.individual. Make false statements or promises you can not Make false statements or promises you can not

keep.keep. Try to impart a lot of technical or complicated Try to impart a lot of technical or complicated

information when emotions are high.information when emotions are high. Take sides or agree with distortions.Take sides or agree with distortions. Invade the individuals space. Make sure there is Invade the individuals space. Make sure there is

at least a space of three to six feet between you at least a space of three to six feet between you and the individual.and the individual.

BOMB THREATSBOMB THREATS

IMMEDIATE ACTION IMMEDIATE ACTION PROCEDURE DURING A PROCEDURE DURING A

BOMB THREATBOMB THREAT If you receive a threatening

call, Remain calm Write down the time of the

call, the EXACT words of the caller, and the number displayed on caller id even before you hang up

Attempt to gather as much info as you can

QUESTIONS TO ASK THE QUESTIONS TO ASK THE CALLERCALLER

When is the bomb going to explode? When is the bomb going to explode? Where is the bomb?Where is the bomb? What does it look like? What does it look like? What kind of bomb is it? What kind of bomb is it? What will cause it to explode?What will cause it to explode? Where are you calling from?Where are you calling from? What is your name?What is your name?

INFO ABOUT THE CALLERS INFO ABOUT THE CALLERS VOICEVOICE

WHEN THE CALL HAS WHEN THE CALL HAS ENDED…ENDED…

If applicable, pay attention to your If applicable, pay attention to your telephone display and record the telephone display and record the information shown in the display information shown in the display window. window.

WHEN THE CALL HAS WHEN THE CALL HAS ENDED…ENDED…

Immediately after the call has ended Immediately after the call has ended notify:notify:

UNIVERSITY POLICE (918)-594-8123UNIVERSITY POLICE (918)-594-8123CHS SECURITY (918) 625-8592 CHS SECURITY (918) 625-8592 OR 911OR 911

PANIC BUTTONSPANIC BUTTONS

Center for Health SciencesCenter for Health Sciences

OSU Tulsa OSU Tulsa

Where are they ?Where are they ?

RESOURCESRESOURCES

UNIVERSITY POLICE (918)-594-8123UNIVERSITY POLICE (918)-594-8123

CHS SECURITY (918) 625-8592 CHS SECURITY (918) 625-8592

COWBOY ALERTCOWBOY ALERT

COWBOY GUARDIANCOWBOY GUARDIAN

T.A.G.T.A.G.

ANNUAL SECURITY REPOANNUAL SECURITY REPORTSRTS

SELECT ONE:SELECT ONE:

SURVIVOR

VICTIM

QUESTIONS, COMMENTS, CARES, QUESTIONS, COMMENTS, CARES, OR CONCERNS?OR CONCERNS?

Melvin MurdockMelvin Murdock

Chief of PoliceChief of Police

Oklahoma State University-TulsaOklahoma State University-Tulsa

(918) 594-8262(918) 594-8262

melvin.murdock@okstate.edumelvin.murdock@okstate.edu