ENCOURAGING PARTICIPATIONAPAMSA Leadership Development Module

Encouraging Participation

Participation is not effective unless people are actively involved

Encourage participants to brainstorm ideas, make suggestions, state preferences, express concerns

Value people for their active involvement with public praise and awards

Relations-Oriented Behaviors

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Relations-Oriented Behaviors

Encouraging Participation

Active participation breathes life into work performance

Describe your approach to Encouraging Participation and briefly explain how your methods facilitated active involvement of team members

Leadership Challenge (24)

Encouraging Participation

Guidelines For Encouraging Participation

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 71-72)

Expression of concerns

Tentative proposals Ideas and

suggestions Build on ideas

Be tactful with concerns

Do not get defensive

Follow suggestions Show appreciation

Encouraging Participation

Encourage people to express their concerns by addressing their concerns

Consult with relevant team members, superiors, and partners who can be affected by changes

Organize a special meeting to address the concerns of all persons involved

Expression Of Concerns

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Encouraging Participation

Participation is more likely if proposals are described as tentative rather than final

Encourage team members to improve tentative proposals

Final proposals inhibit people from expressing concerns that may appear critical and unsupportive

Tentative Proposals

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Encouraging Participation

When suggestions are made, acknowledge the idea and discuss it

List all ideas on a blackboard or flipchart so they are not forgotten

During meetings, have a scribe take note of all ideas and suggestions

Ideas & Suggestions

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Encouraging Participation

Consider the strengths of an idea before its weaknesses

Discuss weaknesses of ideas and how they can be overcome

Take an idea and build it up to a better one

Build On Ideas

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Encouraging Participation

Avoid harming the self-esteem of persons making suggestions and discouraging future suggestions

Avoid outright rejection of any idea

Express concerns with shared interest (i.e., How can we do this without going over budget?)

Be Tactful With Concerns

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Encouraging Participation

Listen to dissenting views without getting defensive or angry

Restate the person’s concerns in your own words to verify understanding

Do not make excuses, try to consider objectively if revisions are needed

Do Not Get Defensive

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Encouraging Participation

Do not dismiss suggestions without serious consideration and discussion

It is critical to follow through on suggestions agreed to be beneficial

Failure to utilize good suggestions will make your requests for ideas appear manipulative

Follow Suggestions

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Encouraging Participation

Give credit where it is due

Explain how their suggestion was incorporated into the plan

Acknowledge those who give helpful ideas and suggestions with timely recognition

Show Appreciation

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 97-98)

Relations-Oriented Behaviors

Encouraging Participation

Participation is not effective unless people are actively involved

Encourage participants to brainstorm ideas, make suggestions, state preferences, express concerns

Utilize the Guidelines for Encouraging Participation to encourage active involvement of team members and improve work performance

Summary

Relations-Oriented Behaviors

Increasing Learning And Innovation

Our next module discusses guidelines to encourage learning and facilitate advancement of work activities

Next Topic…

Relations-Oriented Behaviors

G. Yukl, Leadership In Organizations, New Jersey: Pearson Prentice Hall, 2006, p. 97-98

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